December 3 rd 5 th 2014, Barton Creek Resort Austin, TX Optimizing Operations in the Ever-Changing Environment of Healthcare Providers

Transcription

1 4:30pm 6:00pm December 3 rd 5 th 2014, Barton Creek Resort Austin, TX Optimizing Operations in the Ever-Changing Environment of Healthcare Providers Roundtable Sessions Dec 3 rd - Day 1 Track 1: Achieving Goals: Patient Engagement Moderator: Shawn Lemerise - VP Business Development, Cipher Health Track 2: Managing the Journey: Big Data & Analytics Moderator: David Chou CIO, University of Mississippi Medical Center Track 3: IT & Business Optimization Moderator: Judy Hanover Research Director, IDC 6:00pm 7:00pm COCKTAILS AND NETWORKING 7:00pm 10:00pm GALA DINNER AND KEYNOTE SPEECH Our Future Workforce - Unlocking the Potential Susan Schade CIO University of Michigan Hospitals & Health Services Talent management is critical for health care and technology leaders. What does the future workforce look like? Who will lead the new era of innovation? How are you preparing? Let's all commit to developing the next generation.

2 Dec 4 th DAY 2 7:00am 8:00am BREAKFAST AND REGISTRATION 8:10am 8:50am OPENING KEYNOTE PANEL DISCUSSION Sponsored by Rally Health 9:00am 9:40am SESSION 1 Sustainability in Health Care Data Reuse Adam Wilcox, PhD - Deputy CMIO, Intermountain Healthcare A significant challenge in healthcare analytics is maintaining an analytic infrastructure over time. This has been an important problem in secondary use of health care data for research. Over the past decade, several initiatives have created large health care research and analytic infrastructures that must be sustained after an initial investment. In this presentation, I will present lessons learned from a recent journal issue that I edited focused on sustainability. Using examples from a recent issue on sustaining the Effective Use of Health Care Data, we review important patterns and lessons learned for sustaining research and analytic health infrastructures. 1. There are various strategies for sustainability of an analytic health infrastructure 2. Understanding factors of sustainability is important to understanding strategies 3. Early examples give important patterns about successful sustainability. 9:45am 10:25am SESSION 2 Reliable Distributed Combined Heat and Power for Hospital Facilities Marc Rouse, Regional Sales Manager, North America, Capstone Turbine Corporation Healthcare facilities are ideal settings for cogeneration (combined heat and power or CHP) and trigeneration (combined cooling, heating and power or CCHP) systems. These systems provide electrical and thermal energy in the most efficient and cost-effective manner possible while delivering both power, reliability, and environmental benefits. Capstone Turbine is the world s leading manufacturer of microturbine energy systems. Capstone microturbines have only one moving part, have no oil or lubrication, operate on air bearings, and are exceptionally quiet with very low air emissions. Capstone microturbines are the technology of choice for dozens of hospitals across the world. Find out how microturbine CHP and CCHP can provide clean and reliable power with significant cost savings to your hospital. Key Takeaways: 1. What benefits CHP and CCHP can provide to hospitals 2. How a microturbine operates, what are the applications, and what products are available. 3. Capstone Turbine s track record in meeting the needs of hospital applications with case study examples.

3 10:30am 11:10am SESSION 3 Digital Disruption in Healthcare David Chou CIO, University of Mississippi Medical Center CIOs today are playing a major role and the job requirement has changed dramatically especially as we move towards an era of digital technologies. There are many digital disruptions in technology and they will have a huge impact on healthcare. CIOs and senior executives need to be aware of these disruptions and create a strategy for the organization. I will touch base on the foundation of the disruptions as they are related to mobile, social, big data, and the cloud Key Takeaways: 1. What is the next generation CIO 2. Future Healthcare model and the role of the CIO 3. Digital Technology trends 11:15am 11:55am SESSION 4 Beyond VNA & PACS: The Complete "Picture" of Health Mark Newburger President & CEO, Apollo If your healthcare enterprise is considering whether to expand a departmental PACS or implement a VNA, you should consider more capabilities than just the best way to manage storage. The decision process for moving forward to effectively manage enterprise imaging is complex. For a complete solution that will preserve your current systems investments, minimize risk and administrative overhead, address your BYOD dilemma, and use your clinical best practices, you need image/multimedia management and specialty-specific workflow services in a unified solution. This workshop will demonstrate a proven approach to sorting through this challenge. You will hear about a successful selection and implementation methodology used by a nationally recognized hospital system. In this workshop you will learn about: defining the problem and determining the solution s selection criteria, including cost-effectiveness; how to rally support from other enterprise stakeholders; and real life lessons learned at multiple healthcare organizations about installing a clinically proven, commercial-off-the-shelf solution to deal with all this data. Enterprise imaging solutions do not always mean choosing between VNA, PACS, or departmental clinical multimedia solutions. The goal of this session is to help you learn to assess and solve your enterprise imaging needs. 12:00pm 12:45pm SESSION 5 Meaningful Use, what does 2015 look like? Lynn Witherspoon, M.D., Chief Medical Information Officer, Ochsner Health System 1. Meaningful Use is at a cross-roads but appears to be here to stay 2. All eligible providers are ultimately expected to attest to meaningful use

4 3. Since "one size fits all" really doesn't creativity and innovation are required for success going forward 12:50 pm 1:50pm Lunch & Networking 1:55pm 2:35pm SESSION 6 Availability, Reliability and Maintainability: How to Build Out a Telehealth Network That Works Pete McLain, Vice President of Telehealth, Yorktel 1. Proactive ways to limit downtime 2. Ways to simplify a telemedicine deployment to make it easier to use and maintain 3. How to realistically implement a 2-3 hour service turnaround same day 2:40pm 3:20pm SESSION 7 Pinpoint Cost and Variance: Perioperative Cost per Case Analytics Charles H. Bell D.O., RPh VP, Advanced Clinical Applications -HCA Corporate The discussion will include the establishment of standard content. It will also emphasize the need for consistency across platforms. There are several methods to develop standard content including consensus. The establishment of advisory councils is a key component of the process. Support structure and supplemental functionality will be discussed most notably speech recognition. The timing and integration of standardization of documentation will be outlined. 1. Pre standardization preparation 2. Implementation 3. Post implementation support 3:25pm 4:05pm SESSION 8 The Impact of Core Measures on Your Bottom Line: What the C-Suite Needs to Know Now Catherine Gorman-Klug Sr. Manager, Clinical Documentation, Nuance

5 The quality and data analytics paradigms are changing at an ever increasing pace. As we have moved from a payfor-reporting to pay-for-performance environment, the direct tie between the quality of patient care and fiscal performance cannot be underestimated or overanalyzed. To remain competitive, solvent, and as a provider of choice for the communities we serve, it is essential to develop and employ both financial and clinical key quality metrics and detailed and meaningful data analytics which transparently describe performance. These analytics can be used as the catalyst for performance improvement activities.. Learn what organizations across the country have done to overcome quality and data analytics challenges and how your organization can learn and benefit from their successes and lessons learned. 1. Real-life strategies that health care leaders have used to uncover the myriad sources for quality data points, and how they are collected and analyzed in your organization 2. How to ensure that the metrics you are using are the best ones to optimize reimbursement and to ensure the delivery of quality patient care; 3. Techniques for streamlining data collection and analysis efforts 4. Analytics that should be tracked today to meet future requirements 4:10pm 4:50pm SESSION 9 Leveraging Analytics in Healthcare IT Business Transformation Judy Hanover, Research Director IDC Today's healthcare providers are challenged to use data to transform their business with analytics. The transition to accountable and value-based care means constant business, IT and process change to optimize the business during the transformation while maintaining profitable operations and staying true to the mission of the organization. Analytics are playing a key role in helping organizations understand the underlying costs and issues, while identifying changes that can be made to advance the transformation in an intelligent and manageable way. However, with so many types of analytics available how do organizations, prioritize and select analytics projects? How should analytics and decision support be built into workflows? What approaches work to help avoid pitfalls and extended implementation times? This workshop will discuss the important types of analytics platforms and tools existing and emerging in the market ranging from population health to cost accounting and discuss how they can be leveraged in individual health organizations. 1. Update on the types of analytics platforms and tools, existing and emerging trends driving provider investment 2. Explore the approaches that successful providers have used to prioritize analytics demands and incorporate technology into workflows to remain competitive 3. Examine the pitfalls associated with IT investments in recent years and examine key issues such as clinical productivity and ROI 4. Recommendations for what healthcare should do now to prepare to continue to leverage and optimize analytics in provider operations

6 4:55pm 5:35pm SESSION 10 The Unique Challenges of an EMR Implementation at a Greenfield Hospital Lessons Learned Patricia Peterson VP Clinical Transformation, Leidos Health EMR Implementations have many challenges even within an established organization or health system. However the challenges increase tenfold when the implementation is just one component of a massive project of designing, building and opening a new facility. This session will discuss the unique challenges, risks and issues associated with Greenfield implementations. The ability to implement successfully is impacted by governance filled positions from an organizational as well as medical perspective, design the potential lack of availability of staff and current processes, implementation the departmental operational predecessors required, testing unique challenges in an unopened environment, training- integration with hospital-wide training, and implementation considerations and impacts of overall strategy for hospital opening. This workshop will address approaches to, and lessons learned around the unique drivers of an implementation in a Greenfield environment as well as the collaboration with the vendor to modify the approach to the overall planning and execution of the EMR implementation Required modifications to the process for decision-making at the strategic and operational level Considerations around resourcing and timing to successfully support design and implementation prior to facility opening Required modifications to the overall project plan and timeline from the vendor and organizational perspective 6:45pm 7:30pm COCKTAILS AND NETWORKING 7:30pm 10pm DINNER

7 December 5th DAY 3 7:00am 8:00am: BREAKFAST 8:10am 8:50am Session 11 Sutter Health Enterprise Data Journey Leader: Vijay Venkatesan VP Enterprise Data, Sutter Health Many organizations recognize the need to leverage their data in a more strategic, agile and robust way and unlock its untapped potential. This is vital for an organization's sustainability, growth and competitive advantage. As data grows in volume, variety and velocity, that in order to leverage these data assets, BIG DATA platforms are a "must have" versus "nice to have". But how do organizations begin this complicated and complex journey? How do you make the case for leaders to begin this journey? How to determine if their organization is ready to start? You will learn more about the Sutter Health Enterprise Data journey and how they are planning for BIG DATA. How to articulate the Data Strategy and avoid common pitfalls to this type of initiative Engage the business and build a business case Demonstrate success early and often, i.e. every 90 days 8:55am 9:35am SESSION 12 Using Predictive Analytics to Drive ACO Success Jayanthi Subramanian Domain Consultant- Healthcare, Tata Consultancy Services (TCS) As the next phase of health reform is implemented across the country, there exists an unprecedented opportunity for industry transformation as integrated health systems, payers and physician groups continue to adopt and evolve Accountable Care models and participate in value based purchasing initiatives. From population health management to establishing gaps in care via 360 degree view of the patient, analytics play a vital role in accountable care. In this session, TCS will focus on some of the ways that clinical analytics can help sustain a successful ACO Model. - Executives will better understand the strategies they can undertake to help ensure ACO Success - Executives will learn how to avoid the mistakes made by the HMOs..it's a new game with new rules - Executives will hear about use cases of how organizations can use analytics to ensure ACO Success

8 9:40am 10:25 am Roundtable Sessions Track 1: Achieving Goals: Patient Engagement Moderator: Shawn Lemerise - VP Business Development, Cipher Health Track 2: Managing the Journey: Big Data & Analytics Moderator: David Chou CIO, University of Mississippi Medical Center Track 3: IT & Business Optimization Moderator: Judy Hanover Research Director, IDC 10:30am 11:10am SESSION 13 Balancing Security and Opportunity in the Mobile Era MaaS360 by IBM Mobile technology is enabling new ways healthcare organizations can deliver care and engage with patients. With the proliferation of mobile devices and apps in the healthcare workplace, the concern for security has significantly heightened. In this session we ll discuss best practices you can use to implement a layered approach to protecting sensitive data and employee privacy, while delivering better outcomes in this new model. 11:15am 11:155 SESSION 14 Applying Population Analytics to Bridge the Gap Alan Krumholz - Former VP of Practice Development and Medical Director of Health Tradition Health Plan, The Mayo Clinic, Optum Analytics Health systems are struggling with one foot in the fee-for-service world and their other foot trying to find a grip on the unsteady ground of value. The application of population analytics is a proven approach by which healthcare providers can strike a balance between keeping their revenue solid with fee-for-service contracts while navigating into value-based contracts, whether they are fee-for-service, pay-for-performance, patient-centered medical home (PCMH), or any other variant on the spectrum. Some health systems are successfully using analytics to influence change in their business; specifically, these organizations are using analytics to help them stratify their patient populations according to risk, measure physician and care management team performance, assess patient and population interventions, and identify financial risks and opportunities. This workshop will share the experiences of a provider organization that is using advanced analytics to propel the organization along the path from volume to value, while staying profitable in the fee-for-service world. Attendees will see specific examples, successes and lessons learned they can use to as they implement analytics within their own organizations. 12:00pm 1:00pm LUNCH AND NETWORKING

9 1:05pm 1:45pm SESSION 15 Meetings & Networking 1:50pm 2:30pm SESSION 16 Leveraging Mobility to enhance Patient Care Jason Fratzke CNIO, Mayo Clinic In this constantly changing healthcare environment, there are increasing demands being placed on clinicians. Increasingly, care team members must review large quantities of electronic clinical information from disparate sources to make clinical decisions. This is often an onerous and time consuming process which hampers effective and timely communication among care providers. These factors cause nurses and other members of the care team to multi-task, strive to remember important information, and attempt to communicate regularly to complete their work in an efficient and safe manner. To solve this problem of information overload, a mobile icon interface system has been proposed as a solution for improving this situation and providing the right information at the right time to care teams to help make safe and accurate care decisions. This workshop will provide an overview of the Mayo Clinic nursing's approach to the issue and lessons learned to date. Ample time will be left for attendees to provide input, share experiences, and ask questions. 3:20pm 3:50pm ROUNDTABLE FEEDBACK AND WRAP-UP