Methods and Tolls for Business Process Modeling

Size: px
Start display at page:

Download "Methods and Tolls for Business Process Modeling"

Transcription

1 Methods and Tolls for Business Process Modeling Operations Management Dr. Giuditta Pezzotta Università degli Studi di Bergamo 2011 Riproduzione riservata 1 Objectives of the lesson Understanding the meaning of a process modeling Making an analysis of the possible modeling tools Getting to know and use ARIS and IDEF0 Apply these tools to a case study Docente: Sergio Cavalieri 2 1

2 Process Model A model is a simplified and reduced representation of reality. Simplified because reality is too complex to copy exactly and much of the processes complexity is irrelevant to a specific problem. Process model helps to clarify the steps involved in a particular process. It is used for: understanding the current processes clarifying responsibilities identifying process inefficiencies designing new procedures considering the identified improvement (BPR) managing the company knowledge and training Docente: Sergio Cavalieri 3 What is a model? - a representation of the real thing. It is built to a certain scale and certain level of detail. It is built for a purpose and to show a view point. Why use a Business Modelling Method? - to have a consistent way of documenting and analysing a whole business. Why use a Business Modelling Tool? - it encourages standardization and use of process vocabulary, improves quality, allows multiple view points, provides analysis tools and represents the starting point for development of software systems. Docente: Sergio Cavalieri 4 2

3 Model - Benefits The benefits of modeling are: The cost of virtual experimentation is much lower than the cost of experimentation with a real system Models allow for the simulated compression of time. Manipulating the model is much easier than manipulating the real system. The cost of mistakes are much lower in virtual experimentation Modeling allows a manager to better deal with the uncertainty by introducing what-ifs and calculating the risks involved in specific actions Mathematical models allow the analysis and comparison of a very large number of possible alternative solutions Models enhance and reinforce learning and support training Docente: Sergio Cavalieri 5 How to produce a process map Consult with the experts. These are the people managing and working with the process. Identify the main objectives Identify the boundaries considering the objectives Identify the participants. Who in involved in the process and their responsibilities Identify the phase Identify the decision points. Identify the correct methods and tools to reach the objectives Draw an initial process flow using standard symbols selected. Check for completeness. Review with the experts to ensure completeness. Use the final model Docente: Sergio Cavalieri 6 3

4 Which tools There are many tools, but be careful: A tool is not only a software is more correct to define it as methodology Different methods highlight different features of the process The choice of methodology depends on the context and objectives and not vice versa Docente: Sergio Cavalieri 7 Methodologies STATIC TECHNIQUES OF BPM DYNAMIC TECHNIQUES OF BPM Functions Show processes as interrelated activities Show the flow of entities (control, information, materials, etc..) through activities Support analysis and experimentation with alternative process structures Support communication through animation and visualization Support user interaction with the process model Typical Methodologies Process Flowcharting Data Flow Diagramming IDEF0 (Function Modelling) IDEF1x (Data/Information Modelling) IDEF3 (Process Modelling) Basic Petri Nets RAD (Role Activity Diagramming) Discrete-event Business Process Simulation Systems Dynamics Timed Petri Nets Docente: Sergio Cavalieri 8 4

5 What is IDEF? Definition: IDEF is the common name referring to classes of enterprise modeling languages. Objective: IDEF is used for modeling activities necessary to support system analysis, design, improvement or integration. Originally, IDEF was developed to enhance communication among people trying to understand the system. Now, IDEF is being used for documentation, understanding, design, analysis, planning, and Integration. Docente: Sergio Cavalieri 9 IDEF History In the 1970 s, IDEF0 originated in the U.S. Air Force under the Integrated Computer Aided Manufacturing(ICAM) program from a wellestablished graphical language, the Structured Analysis and Design Technique (SADT). Docente: Sergio Cavalieri 10 5

6 IDEF Family IDEF Family of Methods: IDEF0: for Function Modeling (purpose:description) IDEF1: for Information Modeling. (purpose:description) IDEF1x: for Data Modeling. (purpose:design) IDEF3: for Process Modeling. (purpose:description) IDEF4: for Object-Oriented Design. (purpose:design) IDEF5: for Ontology Description Capture. (purpose:description) Docente: Sergio Cavalieri 11 IDEF0- Function Modeling Method Syntax: It is based on the box and arrow approach. Controls Inputs Function Name Outputs Mechanisms Docente: Sergio Cavalieri 12 6

7 Boxes Solid lines Verb or verb phrase Box number Assemble parts A3 Docente: Sergio Cavalieri 13 Arrows: ICOM Input: Describe resources or data that are needed to perform the function and are transformed by the function into outputs. Control: Describe the conditions, rules, procedures, or circumstances that govern the execution of the function. An arrow is a control unless it obviously serves only as input. Each function should have at least one control arrow. Most of controls are in the form of data. Output: The data or objects produced when the function is performed. Mechanism: Define the supporting mechanisms that carry out the function. A mechanism may be a person, an organizational unit, a physical device, or a computer program. Docente: Sergio Cavalieri 14 7

8 Box and Arrow Syntax Rules Boxes Boxes shall be sufficient in size to insert box name. Boxes shall be rectangular in shape, with square corners. Boxes shall be drawn with solid lines. Arrows Arrows that bend shall be curved using only 90 degree arcs. Arrows shall be drawn in solid line segments. Arrows shall be drawn vertically or horizontally, not diagonally. Arrow ends shall touch the outer perimeter of the function box and shall not cross into the box. Arrows shall attach at box sides, not at corners. Docente: Sergio Cavalieri 15 More Box and Arrow Syntax Rules 1. A box shall be named with an active verb or verb phrase. 2. Each side of a function box shall have a standard box/arrow relationship: a. Input arrows shall interface with the left side of a box. b. Control arrows shall interface with the top side of a box. c. Output arrows shall interface with the right side of the box. d. Mechanism arrows (except call arrows) shall point upward and shall connect to the bottom side of the box. 3. Arrow segments, except for call arrows, shall be labeled with a noun or noun phrase unless a single arrow label clearly applies to the arrow as a whole. 4. Arrow labels shall not consist solely of any of the following terms: function, input, control, output, mechanism Docente: Sergio Cavalieri 16 8

9 IDEF0- Context Diagram Syntax: Context Diagram: is a model of the function at the highest level of inputs, controls, outputs, and mechanisms.. Controls Inputs Function Name Outputs Mechanisms Docente: Sergio Cavalieri 17 IDEF0- Decomposition Diagram Decomposition Diagram: links together the context diagrams Docente: Sergio Cavalieri 18 9

10 IDEF0 Hierarchical Structure C1 I1 I2 O1 A-0 GENERAL I1 C1 1 I O1 Abstraction A0 The diagram A0 is the "parent" of the diagram A4. A Refinement 1 Università degli Studi di Bergamo 2011 A42 Riproduzione riservata 2 3 DETAILED Docente: Sergio Cavalieri 19 IDEF0- STRENGTHS The model has proven effective in detailing the system activities for function modeling. IDEF0 models provide an abstraction away from timing, sequencing and decision logic. However, it is easy to use IDEF0 for modeling activity sequences whenever needed. (Order the activities from left to right in the decomposition diagram). Provides a concise description of systems, by using the ICOMS. (Inputs, Controls, Output, Mechanism) The hierarchical nature of IDEF0 allows the system to be easily refined into greater detail until the model is as descriptive as necessary for the decision making task. Docente: Sergio Cavalieri 20 10

11 IDEF0- WEAKNESSES IDEF models might be so concise that only the domain experts can understand. IDEF models are sometimes misinterpreted as representing a sequence of activities. The abstraction away from timing, sequencing and decision logic leads to comprehension difficulties for the people outside the domain. Docente: Sergio Cavalieri 21 IDEF0 Example 11

12 Inter-Box Connections (arrows for child diagram) 23 Boundary Arrows: Arrows from parent box on parent diagram Coded by prefix and number 24 12

13 Introducing ARIS Arhitecture of Integrated Information Systems, prof. Scheer ARIS is not a tool, but a concept.it can model: - processes - data - organisations - information - product - knowledge - business objectives Docente: Sergio Cavalieri 25 ARIS ARIS includes: - an arhitecture for describing business processes - a set of modelling methods - the foundation of the ARIS Toolset software system - a concept for computer-aided business process management Docente: Sergio Cavalieri 26 13

14 The ARIS House Docente: Sergio Cavalieri 27 Event Process Chain (EPC) Materials mgmt Executive mgmt Sales Organizational view Disposition Inventory Offer Request Request received Sales processing Customer Request Request processing Request processed Offer processing Sales Request processing Check Credit worthiness Determine delivery date Offer processing Data view Control view Functional view Docente: Sergio Cavalieri 28 14

15 EPC (Example) Note the multiple start and end events Docente: Sergio Cavalieri 29 Basic elements of EPC Event Event: start points and end points of processes. They can represent midway positions in a process. Function Activity: they model the elaborative units of the process. They are activated by events. Organizational unit Organizational resourse: they model the human resources available for the process Logic connectors and links: they model the relation between events, activities and organizational resources Docente: Sergio Cavalieri 30 Docente: Sergio Cavalieri 30 15

16 Event Process Chain basic elements Organizational resource Start Start event Personnel executes contributes to F1 Intermediate event Activity E1 E2 Personnel F11 F12 Personnel Logic operator End Link End event Docente: Sergio Cavalieri 31 Evento Unità organizzativa Sistema applicativo Basic elements of EPC Attività Unità organizzativa Cluster Evento Unità organizzativa Document Sistema applicativo File And Posizione Attività Unità organizzativa Posizione Event Cluster Information Object Documento Xor Or Persona interna Persona esterna Tipo entity Tipo relazione Organisation Unit Tipo entity Telefono Persona interna Persona esterna Function Tipo relazione Fax Docente: Sergio Cavalieri 32 16

17 Basic elements of EPC Cluster Cluster: It models cluster of information and data (eg: a invoice, a order...), which is not specified the structure. System function System function: It represents activities automatically developed, without organizational resources. Application system Application system: It represents IT resources to support the process. Docente: Sergio Cavalieri 33 Representation of process flow Logic operators: They have two main functionality: Ramification of process. Junction of process flow AND OR XOR Docente: Sergio Cavalieri 34 17

18 Representation of a process flow. An example Docente: Sergio Cavalieri 35 Representation of a process flow. An example customer order modification claim Management orders portfolio Classification order Goods in stock Goods to be ordered Docente: Sergio Cavalieri 36 18

19 General rules to remember Each process begins and ends with one or more events. When the activity is identified, it is necessary to identify immediately the person who performs it. Any activity should be followed by an event. Avoid cycles. Beware of logical operators! Università degli Studi di Bergamo 2010 Riproduzione riservata Docente: Sergio Cavalieri 37 Forbidden links Event Events DON T have decisionmaking power Function Link XOR forbidden Function Link OR forbidden Event Function Function Università degli Studi di Bergamo 2010 Riproduzione riservata Docente: Sergio Cavalieri 38 19

20 Advance payment advance is transmitted/ paid is canceled Cancellation Planned trip must be canceled expenses reimbursement must be canceled costs cancelation statement is transmitted expenses reimbursement is rejected Payment amount transmitted to bank/ payee Unrequested trip has taken place Planned trip is rejected costs must be included in cost accounting Approved trip has taken place Need for trip has arisen Entry of a travel request is requested Approval of travel request Planned trip is approved Entry of trip facts facts and receipts have been released for checking Approval of trip facts facts are released for accounting Travel Expenses Payments must be released Need to correct planned trip is transmitted Approval of trip facts is transmitted Accounting date is reached Payment must be eff ected Amounts relevant to accounting transmitted to payroll accounting Amounts liable to employment tax transmitted to payroll costs statement is transmitted 10/12/2011 Subprocess Need for trip has arisen Entry of a travel request is requested subprocess Approval of travel request Planned trip is rejected Planned trip is approved Need to correct planned trip is transmitted Hierarchical view Start activity 2 Function Function Function Function Function The terminal events Drill-down must be sull attività the same of the higher level End Docente: Sergio Cavalieri 40 20

21 Strengths and weaknesses of the ARIS Set of models and methods to select considering the context under analysis Clear visual representation of processes The hierarchical approach allows to describe the process at different levels of detail Timelines are clearly identified BUT.. The model can result very complex. A good experience is needed to determine which models should be used in each case Docente: Sergio Cavalieri 41 21

Chapter 6. Data-Flow Diagrams

Chapter 6. Data-Flow Diagrams Chapter 6. Data-Flow Diagrams Table of Contents Objectives... 1 Introduction to data-flow diagrams... 2 What are data-flow diagrams?... 2 An example data-flow diagram... 2 The benefits of data-flow diagrams...

More information

LECTURE 11: PROCESS MODELING

LECTURE 11: PROCESS MODELING LECTURE 11: PROCESS MODELING Outline Logical modeling of processes Data Flow Diagram Elements Functional decomposition Data Flows Rules and Guidelines Structured Analysis with Use Cases Learning Objectives

More information

Business Process Modeling Information Systems in Industry (372-1-4207 )

Business Process Modeling Information Systems in Industry (372-1-4207 ) Business Process Modeling Information Systems in Industry (372-1-4207 ) Arnon Sturm The material of this presentation is adopted from various people including:, Pnina Soffer, Iris Reinhartz-Berger 1 Outline

More information

Collated Food Requirements. Received orders. Resolved orders. 4 Check for discrepancies * Unmatched orders

Collated Food Requirements. Received orders. Resolved orders. 4 Check for discrepancies * Unmatched orders Introduction to Data Flow Diagrams What are Data Flow Diagrams? Data Flow Diagrams (DFDs) model that perspective of the system that is most readily understood by users the flow of information around the

More information

Quick Guide Business Process Modeling Notation (BPMN)

Quick Guide Business Process Modeling Notation (BPMN) Quick Guide Business Process Modeling Notation (BPMN) IDM Technical Team January 2007 Quick Guide: BPMN 2 of 14 The scope of this document is to provide a quick guide to the concepts and usage of the Business

More information

Objectives After completion of study of this unit you should be able to:

Objectives After completion of study of this unit you should be able to: Data Flow Diagram Tutorial Objectives After completion of study of this unit you should be able to: Describe the use of data flow diagrams Produce a data flow diagram from a given case study including

More information

Chapter 7: Structuring System Process Requirements

Chapter 7: Structuring System Process Requirements Chapter 7: Structuring System Process Requirements Multiple Choice Questions 1. Data flow diagrams that concentrate on the movement of data between processes are referred to as: a. process models b. data

More information

6-1. Process Modeling

6-1. Process Modeling 6-1 Process Modeling Key Definitions Process model A formal way of representing how a business system operates Illustrates the activities that are performed and how data moves among them Data flow diagramming

More information

CA ERwin Process Modeler Data Flow Diagramming

CA ERwin Process Modeler Data Flow Diagramming CA ERwin Process Modeler Data Flow Diagramming Overview Guide r7.3 This documentation and any related computer software help programs (hereinafter referred to as the Documentation ) is for the end user

More information

Chapter 3. Data Flow Diagrams

Chapter 3. Data Flow Diagrams Chapter 3. Data Flow Diagrams Table of Contents Objectives... 1 Introduction to Data Flow Diagrams... 2 What are Data Flow Diagrams?... 2 An example Data Flow Diagram... 2 The benefits of Data Flow Diagrams...

More information

Faculty of Science and Technology MASTER S THESIS. Writer: Artur Latifov

Faculty of Science and Technology MASTER S THESIS. Writer: Artur Latifov Faculty of Science and Technology MASTER S THESIS Study program/ Specialization: Computer science Spring semester, 2012 Open Writer: Artur Latifov Faculty supervisor: (Artur Latifov) Chunming Rong External

More information

Introduction to BPMN

Introduction to BPMN Stephen A. White, IBM Corporation Abstract This paper is intended to provide a high-level overview and introduction to the Business Process Modeling Notation (BPMN). The context and general uses for BPMN

More information

Diagramming Techniques:

Diagramming Techniques: 1 Diagramming Techniques: FC,UML,PERT,CPM,EPC,STAFFWARE,... Eindhoven University of Technology Faculty of Technology Management Department of Information and Technology P.O. Box 513 5600 MB Eindhoven The

More information

Figure 1. Basic Petri net Elements

Figure 1. Basic Petri net Elements ABCM Symposium Series in Mechatronics - Vol. 3 - pp.653-658 Copyright c 2008 by ABCM A REAL OBJECT CONTROL SYSTEM FOR USE IN MANUFACTURING TELEPRESENCE ENVIRONMENTS. Claiton de Oliveira Department of Mechanical

More information

A Guide to Process Mapping

A Guide to Process Mapping A Guide to Process Mapping Process mapping helps represent work processes visually and identify problem areas and opportunities for process improvement. It provides a common understanding of the entire

More information

Budapest University of Technology and Economics Department of Measurement and Information Systems. Business Process Modeling

Budapest University of Technology and Economics Department of Measurement and Information Systems. Business Process Modeling Budapest University of Technology and Economics Department of Measurement and Information Systems Business Process Modeling Process, business process Workflow: sequence of given steps executed in order

More information

Understanding Data Flow Diagrams Donald S. Le Vie, Jr.

Understanding Data Flow Diagrams Donald S. Le Vie, Jr. Understanding Flow Diagrams Donald S. Le Vie, Jr. flow diagrams (DFDs) reveal relationships among and between the various components in a program or system. DFDs are an important technique for modeling

More information

CSC 342 Semester I: 1425-1426H (2004-2005 G)

CSC 342 Semester I: 1425-1426H (2004-2005 G) CSC 342 Semester I: 1425-1426H (2004-2005 G) Software Engineering Systems Analysis: Requirements Structuring Context & DFDs. Instructor: Dr. Ghazy Assassa Software Engineering CSC 342/Dr. Ghazy Assassa

More information

... Chair of Mobile Business & Multilateral Security. Lecture 13 Business Informatics 2 (PWIN) Business Process Reengineering (BPR) SS 2015

... Chair of Mobile Business & Multilateral Security. Lecture 13 Business Informatics 2 (PWIN) Business Process Reengineering (BPR) SS 2015 Lecture 13 Business Informatics 2 (PWIN) Business Process Reengineering (BPR) SS 2015 Prof. Dr. Kai Rannenberg www.m-chair.de Chair of Mobile Business & Multilateral Security Jenser (Flickr.com) Business

More information

Modeling Guidelines Manual

Modeling Guidelines Manual Modeling Guidelines Manual [Insert company name here] July 2014 Author: John Doe john.doe@johnydoe.com Page 1 of 22 Table of Contents 1. Introduction... 3 2. Business Process Management (BPM)... 4 2.1.

More information

Many notations. Notations for Business Process Modeling IDEF IDEF IDEFØ. IDEFØ - Example IDEFØ DFD UML

Many notations. Notations for Business Process Modeling IDEF IDEF IDEFØ. IDEFØ - Example IDEFØ DFD UML Many notations Notations for Business Process Modeling IDEFØ DFD UML Use cases Activity diagram Business workflow 2 IDEF Integrated Computer-aided Manufacturing Definition Approach of choice in the 1990s

More information

FUNCTIONAL ANALYSIS AND ALLOCATION

FUNCTIONAL ANALYSIS AND ALLOCATION Functional Analysis Allocation CHAPTER 5 FUNCTIONAL ANALYSIS AND ALLOCATION 5.1 INTRODUCTION The purpose of this systems engineering process activity is to transform the functional, performance, interface

More information

1. Process Modeling. Process Modeling (Cont.) Content. Chapter 7 Structuring System Process Requirements

1. Process Modeling. Process Modeling (Cont.) Content. Chapter 7 Structuring System Process Requirements Content Chapter 7 Structuring System Process Requirements Understand the logical (&physical) process modeling by using data flow diagrams (DFDs) Draw DFDs & Leveling Balance higher-level and lower-level

More information

Business Process Modeling. Introduction to ARIS Methodolgy

Business Process Modeling. Introduction to ARIS Methodolgy Business Process Modeling Introduction to ARIS Methodolgy Agenda What s in modeling? Situation today Objectives of Process Management ARIS Framework and methods ARIS suite of products Live demo Page 2

More information

Business Process Modeling. The Business-IT Divide

Business Process Modeling. The Business-IT Divide Business Process Modeling as a means to bridge The Business-IT Divide Martin Devillers Master s Thesis Information Sciences Radboud University Nijmegen Supervisors Dr. Stijn Hoppenbrouwers Hidde Andriessen

More information

Day 3: Modeling and ERP Reference Architectures

Day 3: Modeling and ERP Reference Architectures Day 3: Modeling and ERP Reference Architectures CIS Department Professor Duane Truex III Air Force Mentor-Protégé Enterprise Reference Architectures Ronald E. Giachetti, Ph.D. Associate Professor Industrial

More information

(Refer Slide Time 00:56)

(Refer Slide Time 00:56) Software Engineering Prof.N. L. Sarda Computer Science & Engineering Indian Institute of Technology, Bombay Lecture-12 Data Modelling- ER diagrams, Mapping to relational model (Part -II) We will continue

More information

Why Documentation Is Important. Documentation of Systems. Document Flowcharts. Types of Documentation

Why Documentation Is Important. Documentation of Systems. Document Flowcharts. Types of Documentation Core Concepts of ACCOUNTING INFORMATION SYSTEMS Moscove, Simkin & Bagranoff Chapter 2 Documenting Accounting Information Systems Developed by: S. Bhattacharya, Ph.D. Florida Atlantic University Introduction

More information

The Business Process Model

The Business Process Model The Business Process Model by Sparx Systems All material Sparx Systems 2007 Sparx Systems 2007 Page: 1 Table of Contents INTRODUCTION...3 BUSINESS PROCESS MODELING NOTATION (BPMN)...4 FLOW ELEMENTS...4

More information

Process Modeling and Process Improvement. Process Modeling

Process Modeling and Process Improvement. Process Modeling Process Modeling and Process Improvement Process Modeling Business processes are complex, and require people with various skills and abilities to work in a cooperative fashion Processes will not be efficient

More information

Why are Business Process Models often too complex? Do s and Don ts for Business Process Modelers

Why are Business Process Models often too complex? Do s and Don ts for Business Process Modelers Why are Business Process Models often too complex? Do s and Don ts for Business Process Modelers Version 1.0 This document developed by Dr. Juergen Pitschke, BCS-Dr. Juergen Pitschke, www.enterprise-design.eu

More information

Using UML Part Two Behavioral Modeling Diagrams

Using UML Part Two Behavioral Modeling Diagrams UML Tutorials Using UML Part Two Behavioral Modeling Diagrams by Sparx Systems All material Sparx Systems 2007 Sparx Systems 2007 Page 1 Trademarks Object Management Group, OMG, Unified Modeling Language,

More information

Business Process Redesign and Modelling

Business Process Redesign and Modelling Business Process Redesign and Modelling The Business Process Redesign the Process Handbook the key idea of the Process Handbook approach is that a richly structured online repository about business processes

More information

Process Modelling Notations

Process Modelling Notations Process Modelling Notations Event-driven Process Chains (EPC) Business Process Modelling Notation (BPMN) Workflow Management Agenda Motivation for BPM EPC BPMN Case Study 1 Why Business Process Modelling

More information

Malay A. Dalal Madhav Erraguntla Perakath Benjamin. Knowledge Based Systems, Inc. (KBSI) College Station, TX 77840, U.S.A.

Malay A. Dalal Madhav Erraguntla Perakath Benjamin. Knowledge Based Systems, Inc. (KBSI) College Station, TX 77840, U.S.A. AN INTRODUCTION TO USING PROSIM FOR BUSINESS PROCESS SIMULATION AND ANALYSIS Malay A. Dalal Madhav Erraguntla Perakath Benjamin Knowledge Based Systems, Inc. (KBSI) College Station, TX 77840, U.S.A. ABSTRACT

More information

Topic # 08. Structuring System Process Requirements. CIS Life Cycle and Requirements Structuring Stage

Topic # 08. Structuring System Process Requirements. CIS Life Cycle and Requirements Structuring Stage Topic # 08 Structuring System Process Requirements CIS Life Cycle and Requirements Structuring Stage Objectives 1. Data Flow Diagrams 2. Rules and Guidelines to DFD development that lead to accurate and

More information

Data Flow Diagrams. Outline. Some Rules for External Entities 1/25/2010. Mechanics

Data Flow Diagrams. Outline. Some Rules for External Entities 1/25/2010. Mechanics Data Flow Diagrams Mechanics Outline DFD symbols External entities (sources and sinks) Data Stores Data Flows Processes Types of diagrams Step by step approach Rules Some Rules for External Entities External

More information

Process Modelling. Data flow Diagrams. Process Modelling Data Flow Diagrams. CSE1204 - Information Systems 1

Process Modelling. Data flow Diagrams. Process Modelling Data Flow Diagrams. CSE1204 - Information Systems 1 CSE04 - Information s Process Modelling Data Flow Diagrams Process Modelling Process modelling aims to graphically represent the processes which capture, manipulate, store and distribute data. data flow

More information

Course Syllabus For Operations Management. Management Information Systems

Course Syllabus For Operations Management. Management Information Systems For Operations Management and Management Information Systems Department School Year First Year First Year First Year Second year Second year Second year Third year Third year Third year Third year Third

More information

would not. The books are materials, and their movement from the publisher to the store s

would not. The books are materials, and their movement from the publisher to the store s Lesson 8 Data Flow Diagrams OVERVIEW As descri bed in Lesson 4 Structured Modeling Techniques, a data flow diagram (DFD) is used for process modeling. This modeling technique shows the flow and transformation

More information

Business process modeling

Business process modeling Master thesis Information Systems Business process modeling with a focus on the aspects of structured design and Theory of Gestalt June 10, 2008 Karin Margarete Grünauer karin.grunauer@gmx.at Supervisor:

More information

ARIS Filter for SAP Definitions

ARIS Filter for SAP Definitions ARIS Filter for SAP Definitions As of August 9, 2006 Claudius Müller-Wening SAP Process Office SAP AG Process Information in Models Business Rules Purpose & Goal Why is the performed? Ultimate reason for

More information

From Business World to Software World: Deriving Class Diagrams from Business Process Models

From Business World to Software World: Deriving Class Diagrams from Business Process Models From Business World to Software World: Deriving Class Diagrams from Business Process Models WARARAT RUNGWORAWUT 1 AND TWITTIE SENIVONGSE 2 Department of Computer Engineering, Chulalongkorn University 254

More information

7. Classification. Business value. Structuring (repetition) Automation. Classification (after Leymann/Roller) Automation.

7. Classification. Business value. Structuring (repetition) Automation. Classification (after Leymann/Roller) Automation. 7. Classification Business Process Modelling and Workflow Management Business value Lecture 4 (Terminology cntd.) Ekkart Kindler kindler@upb.de Structuring (repetition) Automation UPB SS 2006 L04 2 Classification

More information

Data Flow Diagram. Data Flow Diagrams (DFDs)

Data Flow Diagram. Data Flow Diagrams (DFDs) Data Flow Diagram Introduction The three most important modeling techniques used in analysing and building information systems are: Data Flow Diagramming (DFDs), Logical Data Structure modelling (LDSs),

More information

Process Analysis. Work Process Documentation Guidelines. Purpose

Process Analysis. Work Process Documentation Guidelines. Purpose Purpose The purpose of this tool is threefold: Convey a common understanding of the basis for documenting work processes by defining the five levels of detail for capturing work process Provide instructions

More information

Warning! Construction Zone: Building Solids from Nets

Warning! Construction Zone: Building Solids from Nets Brief Overview: Warning! Construction Zone: Building Solids from Nets In this unit the students will be examining and defining attributes of solids and their nets. The students will be expected to have

More information

NRS Business Process Standards and Guidelines using BPMN

NRS Business Process Standards and Guidelines using BPMN Corporate Services for the Natural Resource Sector Information Management Branch NRS Business Process Standards and Guidelines using BPMN Last Updated: June 21, 2016 Version: 1.0.1 Document: NRS Business

More information

Business Object Document (BOD) Message Architecture for OAGIS Release 9.+

Business Object Document (BOD) Message Architecture for OAGIS Release 9.+ Business Object Document (BOD) Message Architecture for OAGIS Release 9.+ an OAGi White Paper Document #20110408V1.0 Open standards that open markets TM Open Applications Group, Incorporated OAGi A consortium

More information

Why Data Flow Diagrams?

Why Data Flow Diagrams? Flow Diagrams A structured analysis technique that employs a set of visual representations of the data that moves through the organization, the paths through which the data moves, and the processes that

More information

Business Process Discovery

Business Process Discovery Sandeep Jadhav Introduction Well defined, organized, implemented, and managed Business Processes are very critical to the success of any organization that wants to operate efficiently. Business Process

More information

ARIS Design Platform Getting Started with BPM

ARIS Design Platform Getting Started with BPM Rob Davis and Eric Brabander ARIS Design Platform Getting Started with BPM 4y Springer Contents Acknowledgements Foreword xvii xix Chapter 1 An Introduction to BPM 1 1.1 Brief History of Business Process

More information

VIDEO SCRIPT: 8.2.1 Data Management

VIDEO SCRIPT: 8.2.1 Data Management VIDEO SCRIPT: 8.2.1 Data Management OUTLINE/ INTENT: Create and control a simple numeric list. Use numeric relationships to describe simple geometry. Control lists using node lacing settings. This video

More information

August-Wilhelm Scheer and Frank Habermann. Using business process models to achieve positive results.

August-Wilhelm Scheer and Frank Habermann. Using business process models to achieve positive results. August-Wilhelm Scheer and Frank Habermann MAKING ERP A SUCCESS Using business process models to achieve positive results. Business information systems can be either designed as custom applications or purchased

More information

CDC UNIFIED PROCESS PRACTICES GUIDE

CDC UNIFIED PROCESS PRACTICES GUIDE Purpose The purpose of this document is to provide guidance on the practice of Modeling and to describe the practice overview, requirements, best practices, activities, and key terms related to these requirements.

More information

ARIS Education Package Process Design & Analysis

ARIS Education Package Process Design & Analysis ARIS Education Package Process Design & Analysis ARIS Architect Beginner Modeling Exercises Version 2.1 3, August, 2015 8/3/2015 2015 Software AG. All rights reserved. Table of Contents Introduction...

More information

Software Engineering Prof. N.L. Sarda Computer Science & Engineering Indian Institute of Technology, Bombay Lecture-4 Overview of Phases (Part - II)

Software Engineering Prof. N.L. Sarda Computer Science & Engineering Indian Institute of Technology, Bombay Lecture-4 Overview of Phases (Part - II) Software Engineering Prof. N.L. Sarda Computer Science & Engineering Indian Institute of Technology, Bombay Lecture-4 Overview of Phases (Part - II) We studied the problem definition phase, with which

More information

Modern Systems Analysis and Design

Modern Systems Analysis and Design Modern Systems Analysis and Design Prof. David Gadish Structuring System Data Requirements Learning Objectives Concisely define each of the following key data modeling terms: entity type, attribute, multivalued

More information

Unit 2.1. Data Analysis 1 - V2.0 1. Data Analysis 1. Dr Gordon Russell, Copyright @ Napier University

Unit 2.1. Data Analysis 1 - V2.0 1. Data Analysis 1. Dr Gordon Russell, Copyright @ Napier University Data Analysis 1 Unit 2.1 Data Analysis 1 - V2.0 1 Entity Relationship Modelling Overview Database Analysis Life Cycle Components of an Entity Relationship Diagram What is a relationship? Entities, attributes,

More information

Formulas, Functions and Charts

Formulas, Functions and Charts Formulas, Functions and Charts :: 167 8 Formulas, Functions and Charts 8.1 INTRODUCTION In this leson you can enter formula and functions and perform mathematical calcualtions. You will also be able to

More information

Object Oriented Programming. Risk Management

Object Oriented Programming. Risk Management Section V: Object Oriented Programming Risk Management In theory, there is no difference between theory and practice. But, in practice, there is. - Jan van de Snepscheut 427 Chapter 21: Unified Modeling

More information

Algorithm & Flowchart & Pseudo code. Staff Incharge: S.Sasirekha

Algorithm & Flowchart & Pseudo code. Staff Incharge: S.Sasirekha Algorithm & Flowchart & Pseudo code Staff Incharge: S.Sasirekha Computer Programming and Languages Computers work on a set of instructions called computer program, which clearly specify the ways to carry

More information

Business Process Management. Prof. Corrado Cerruti General Management Course

Business Process Management. Prof. Corrado Cerruti General Management Course Business Process Management General Management Course Summary Business Process Management definition Business Process Management Life Cycle ARIS approach to BPM Business Process Identification; Designing

More information

Towards an Integration of Business Process Modeling and Object-Oriented Software Development

Towards an Integration of Business Process Modeling and Object-Oriented Software Development Towards an Integration of Business Process Modeling and Object-Oriented Software Development Peter Loos, Peter Fettke Chemnitz Univeristy of Technology, Chemnitz, Germany {loos peter.fettke}@isym.tu-chemnitz.de

More information

Dr. Jana Koehler IBM Zurich Research Laboratory

Dr. Jana Koehler IBM Zurich Research Laboratory Precise Modeling of Business Processes with the Business Process Modeling Notation BPMN 2.0 Dr. Jana Koehler IBM Zurich Research Laboratory ZRL BIT at a Glance Computer Science at ZRL: Security/Cryptography

More information

Modelling and Verification of Business Processes

Modelling and Verification of Business Processes Modelling and Verification of Business Processes Costin Bădică Department of Computer Science King s College London, WC2R 2LS, UK badica@dcs.kcl.ac.uk Chris Fox Department of Computer Science University

More information

Parsing Technology and its role in Legacy Modernization. A Metaware White Paper

Parsing Technology and its role in Legacy Modernization. A Metaware White Paper Parsing Technology and its role in Legacy Modernization A Metaware White Paper 1 INTRODUCTION In the two last decades there has been an explosion of interest in software tools that can automate key tasks

More information

2 SYSTEM DESCRIPTION TECHNIQUES

2 SYSTEM DESCRIPTION TECHNIQUES 2 SYSTEM DESCRIPTION TECHNIQUES 2.1 INTRODUCTION Graphical representation of any process is always better and more meaningful than its representation in words. Moreover, it is very difficult to arrange

More information

Data Flow Diagram (DFD) Tutorial Written Date : January 27, 2012

Data Flow Diagram (DFD) Tutorial Written Date : January 27, 2012 Written Date : January 27, 2012 What is a data flow diagram (DFD)? Data Flow Diagrams (DFD) helps us in identifying existing business processes. It is a technique we benefit from particularly before we

More information

PA Common Core Standards Standards for Mathematical Practice Grade Level Emphasis*

PA Common Core Standards Standards for Mathematical Practice Grade Level Emphasis* Habits of Mind of a Productive Thinker Make sense of problems and persevere in solving them. Attend to precision. PA Common Core Standards The Pennsylvania Common Core Standards cannot be viewed and addressed

More information

Information Science 1

Information Science 1 Topics covered Information Science 1 Terms and concepts from Week 05 The software development process Program'Development /Algorithms'and'Problem'Solving/'' ' software software life cycle life-cycle models

More information

Business Process Standards and Modeling

Business Process Standards and Modeling Business Process Standards and Modeling Janne J. Korhonen Helsinki University of Technology STANDARDS Standards Organizations Object Management Group (www.omg.org) Business Process Modeling Notation (BPMN)

More information

THE SIMULATION OF SOFTWARE PROCESSES IN THE INTEGRATED COMPUTER ENVIRONMENT IN THE CASE OF TELCO SECTOR

THE SIMULATION OF SOFTWARE PROCESSES IN THE INTEGRATED COMPUTER ENVIRONMENT IN THE CASE OF TELCO SECTOR THE SIMULATION OF SOFTWARE PROCESSES IN THE INTEGRATED COMPUTER ENVIRONMENT IN THE CASE OF TELCO SECTOR Jerzy Roszkowski, Andrzej Kobylinski 2 Management Systems Consulting, Poznanska 28/, 93-34 Lodz,

More information

Technology and Tools for Comprehensive Business Process Lifecycle Management

Technology and Tools for Comprehensive Business Process Lifecycle Management Technology and Tools for Comprehensive Business Process Lifecycle Management Dimitrios Georgakopoulos 1 and Aphrodite Tsalgatidou 2 1 GTE Laboratories Incorporated, 40 Sylvan Road, Waltham, MA 02254, USA

More information

Juliane Neumann, Max Rockstroh, Sascha Vinz, Thomas Neumuth

Juliane Neumann, Max Rockstroh, Sascha Vinz, Thomas Neumuth Juliane Neumann, Max Rockstroh, Sascha Vinz, Thomas Neumuth TECHNICAL REPORT SURGICAL WORKFLOW AND PROCESS MODELING Version 1.1 September 29, 2015 Innovation Center Computer Assisted Surgery (ICCAS) Leipzig

More information

A GUIDE TO PROCESS MAPPING AND IMPROVEMENT

A GUIDE TO PROCESS MAPPING AND IMPROVEMENT A GUIDE TO PROCESS MAPPING AND IMPROVEMENT Prepared by the CPS Activity Based Costing Team December 2012 CONTENTS 1. Introduction Page 3 2. What is process mapping? Page 4 3. Why process map? Page 4 4.

More information

Data Analysis 1. SET08104 Database Systems. Copyright @ Napier University

Data Analysis 1. SET08104 Database Systems. Copyright @ Napier University Data Analysis 1 SET08104 Database Systems Copyright @ Napier University Entity Relationship Modelling Overview Database Analysis Life Cycle Components of an Entity Relationship Diagram What is a relationship?

More information

Systems Documentation Techniques

Systems Documentation Techniques CHAPTER 3 Systems Documentation Techniques LEARNING OBJECTIVES After studying this chapter, you should be able to:. Prepare and use data flow diagrams to understand, evaluate, and document information

More information

BIS 3106: Business Process Management. Lecture Two: Modelling the Control-flow Perspective

BIS 3106: Business Process Management. Lecture Two: Modelling the Control-flow Perspective BIS 3106: Business Process Management Lecture Two: Modelling the Control-flow Perspective Makerere University School of Computing and Informatics Technology Department of Computer Science SEM I 2015/2016

More information

Systems Analysis and Design

Systems Analysis and Design Systems Analysis and Design Alan Dennis, Barbara Haley Wixom, and Roberta Roth John Wiley & Sons, Inc. Slides by Candace S. Garrod Red Rocks Community College 6-1 Data Flow Diagrams Chapter 5 6-2 Process

More information

Multimedia Authoring Tools THETOPPERSWAY.COM

Multimedia Authoring Tools THETOPPERSWAY.COM Multimedia Authoring Tools THETOPPERSWAY.COM Introduction to Authoring tools Multimedia authoring tools provide the important framework for organizing and editing the elements of your multimedia project

More information

Process Modelling & Mapping: The Basics

Process Modelling & Mapping: The Basics Process Modelling & Mapping: The Kelly Halseth Regional Coordinator, Forms Management & Production David Thompson Health Region Session 64 Opportunity is missed by most people because it is dressed in

More information

Management Information System Prof. B. Mahanty Department of Industrial Engineering & Management Indian Institute of Technology, Kharagpur

Management Information System Prof. B. Mahanty Department of Industrial Engineering & Management Indian Institute of Technology, Kharagpur (Refer Slide Time: 00:54) Management Information System Prof. B. Mahanty Department of Industrial Engineering & Management Indian Institute of Technology, Kharagpur Lecture - 18 Data Flow Diagrams - III

More information

Business Process Modeling Information Systems in Industry (372-1-4207 )

Business Process Modeling Information Systems in Industry (372-1-4207 ) Business Process Modeling Information Systems in Industry (372-1-4207 ) Arnon Sturm The material of this presentation is adopted from various people including: Jan Mendling, Enn Õunapuu, Wil van der Aalst,

More information

Understand the Sketcher workbench of CATIA V5.

Understand the Sketcher workbench of CATIA V5. Chapter 1 Drawing Sketches in Learning Objectives the Sketcher Workbench-I After completing this chapter you will be able to: Understand the Sketcher workbench of CATIA V5. Start a new file in the Part

More information

QUALITY TOOLBOX. Understanding Processes with Hierarchical Process Mapping. Robert B. Pojasek. Why Process Mapping?

QUALITY TOOLBOX. Understanding Processes with Hierarchical Process Mapping. Robert B. Pojasek. Why Process Mapping? QUALITY TOOLBOX Understanding Processes with Hierarchical Process Mapping In my work, I spend a lot of time talking to people about hierarchical process mapping. It strikes me as funny that whenever I

More information

Business Process Modeling Approaches in the Context of Process Level Audit Risk. Assessment: An Analysis and Comparison.

Business Process Modeling Approaches in the Context of Process Level Audit Risk. Assessment: An Analysis and Comparison. Business Process Modeling Approaches in the Context of Process Level Audit Risk Assessment: An Analysis and Comparison Carla Carnaghan School of Accountancy University of Waterloo Waterloo, ON N2L 3G1

More information

Generation of Website Templates Based on UML Modeling

Generation of Website Templates Based on UML Modeling Generation of Website Templates Based on UML Modeling Wesley Harris, Department of English Bogdan D. Czejdo, Department of Mathematics and Computer Science Loyola University New Orleans, LA, 70118 Abstract

More information

Tools & Techniques for Process Improvement

Tools & Techniques for Process Improvement Tools & Techniques for Process Improvement Understanding processes so that they can be improved by means of a systematic approach requires the knowledge of a simple kit of ols or techniques. The effective

More information

Methods for the specification and verification of business processes MPB (6 cfu, 295AA)

Methods for the specification and verification of business processes MPB (6 cfu, 295AA) Methods for the specification and verification of business processes MPB (6 cfu, 295AA) Roberto Bruni http://www.di.unipi.it/~bruni 19 - Event-driven process chains 1 Object We overview EPC and the main

More information

New Generation of Software Development

New Generation of Software Development New Generation of Software Development Terry Hon University of British Columbia 201-2366 Main Mall Vancouver B.C. V6T 1Z4 tyehon@cs.ubc.ca ABSTRACT In this paper, I present a picture of what software development

More information

Tasks in the Lesson. Mathematical Goals Common Core State Standards. Emphasized Standards for Mathematical Practice. Prior Knowledge Needed

Tasks in the Lesson. Mathematical Goals Common Core State Standards. Emphasized Standards for Mathematical Practice. Prior Knowledge Needed Mathematical Goals Common Core State Standards Emphasized Standards for Mathematical Practice Prior Knowledge Needed Vocabulary Lesson 2.4 Five Numbers Bingo Overview and Background Information By the

More information

[1] http://en.wikipedia.org/wiki/first-mover_advantage [2] http://www.acunote.com

[1] http://en.wikipedia.org/wiki/first-mover_advantage [2] http://www.acunote.com -Gene Sher Software Development Processes: Those in engineering and science will sooner or later either be members of teams solving some large project, or be managing teams solving some large project.

More information

BPMN PATTERNS USED IN MANAGEMENT INFORMATION SYSTEMS

BPMN PATTERNS USED IN MANAGEMENT INFORMATION SYSTEMS BPMN PATTERNS USED IN MANAGEMENT INFORMATION SYSTEMS Gabriel Cozgarea 1 Adrian Cozgarea 2 ABSTRACT: Business Process Modeling Notation (BPMN) is a graphical standard in which controls and activities can

More information

Management Information System Prof. Biswajit Mahanty Department of Industrial Engineering & Management Indian Institute of Technology, Kharagpur

Management Information System Prof. Biswajit Mahanty Department of Industrial Engineering & Management Indian Institute of Technology, Kharagpur Management Information System Prof. Biswajit Mahanty Department of Industrial Engineering & Management Indian Institute of Technology, Kharagpur Lecture - 02 Introduction Part II Welcome to all of you

More information

OMG releases BPMN 1.1 - What's changed?

OMG releases BPMN 1.1 - What's changed? OMG releases BPMN 1.1 - What's changed? (revised version as of April 2008) Gero Decker 1 and Torben Schreiter 2 1 Hasso Plattner Institute, Potsdam, Germany 2 inubit AG, Berlin, Germany Abstract The Business

More information

Why is SAS/OR important? For whom is SAS/OR designed?

Why is SAS/OR important? For whom is SAS/OR designed? Fact Sheet What does SAS/OR software do? SAS/OR software provides a powerful array of optimization, simulation and project scheduling techniques to identify the actions that will produce the best results,

More information

Dynamic business process management based on the combined control and data networks

Dynamic business process management based on the combined control and data networks Preprints of the 2013 IFAC Conference on Manufacturing Modelling, Management, and Control, Saint Petersburg State University and Saint Petersburg National Research University of Information Technologies,

More information