FLEETEUROPE Forum & Awards, Prague, 21 st November Drivers as key contributors to your corporate cost savings

Transcription

1 FLEETEUROPE Forum & Awards, Prague, 21 st November 2013 Drivers as key contributors to your corporate cost savings

2 Summary 1. AXA Group 2. AXA s global service providers 3. Challenges and Opportunities within the Fleet Management arena 4. Three ways to provide solutions to your needs 5. From promise to proof 6. The AXA integrated Fleet & Risk Management solution 2

3 AXA Group in

4 AXA Group in 2012 A broad range of products & solutions International insurance AXA MATRIX Risk Consultants Worldwide P&C and Marine &Transport risk prevention, advice and training for optimized risk management 4

5 AXA s global service providers Wholly owned by AXA Group and one of the world s leading assistance and emergency response providers for automotive, travel, health and home&personal services, delivering a wide range of innovative services worldwide. AXA Group s core entity dedicated to large international corporations in terms of risk transfer, international claims management and associated services on P&C and Specialty (aviation, marine, space) markets worldwide. AXA Corporate Solutions subsidiary dedicated to preventing risks, providing servicing / advice and training on optimised risk management. Its multilingual/ multiperil engineering teams operate on four continents. 5

6 Challenges within the European Fleet Management arena We experience the following challenges within the European Fleet Management arena: Decreasing claim frequency but increasing severity leading to claim inflation Increased corporate responsibility Changing involvement of leasing companies New on-board technology to measure and reduce risk Changing claims processes Insurance tax Solvency 2 6

7 The standard relationship Challenges within the European Fleet Management arena Insurer Assistance company Fleet managers Loss prevention provider 7

8 Opportunities within the European Fleet Management arena The relationship proposed by AXA AXA Assistance AXA Corporate Solutions AXA MATRIX Risk Consultants Fleet managers 8

9 Three ways to provide solutions to your needs: AXA Corporate Solutions customized risk transfer and partnership approach We see a unique opportunity Together, we can enhance the insurance management process by: Analyzing and proposing the most cost-effective cover Proposing tailor-made risk transfer mechanisms Managing your insurance needs internationally from one central point Adjusting cost-effectiveness over time Providing detailed claims reporting 9

10 Three ways to provide solutions to your needs: AXA Assistance service offers to achieve Fleet Managers goals Increased Mobility Services for Corporates Mobility care Vehicle Care Driver Care Fleet Manager Care Smarter Mobility Mobility Diagnosis Adapted means of Mobility Mobility Allowance Monitoring TCO Optimisation Employee satisfaction and safety Expense Control Corporate Responsibility enabler Mobility cost optimisation Mobility effectiveness increase Expense Control Corporate Responsibility enabler 10

11 Three ways to provide solutions to your needs: AXA Assistance Mobility care / Driver services SERVICES CORE ACTIVITIES Driver Care Single point of contact Anytime, anywhere access to requested support & services - Eco Coach Driver - Diagnos & program - AXA Lifeasy Incident Data Gathering Anytime, anywhere access to requested support & services Gathering Quali/quanti Data Behavior monitoring Advises and Rewards Alerts Risk prevention Basic Personal care information - On spot or through debrief session (website or with Psychologist) - Measure physical parameters (acceleration, break, speed) - Provide trip summary and advises - Rewards policy -Personal care data with you: To bring relevant and important information in mobility

12 Three ways to provide solutions to your needs: AXA Assistance Mobility care «Coach» driver + black box = Eco driver Coach Driver Eco Driver on Mobile Phone available

13 Three ways to provide solutions to your needs: AXA MATRIX Risk Consultants solutions-based motor fleet risk management methodology Driver Behavior Assessment Driver Risk Assessments Accident Investigation E-Training Solutions-based motor fleet risk management = Driving@Risk methodology Bespoke Driver Training Management Training Culture Change In-vehicle Technology & Telematics 13

14 From promise to proof A live case study The company profile: 2,500 vehicles Testing period: January June 2013 Facts: Number of claims: 920 (of which 50 % liable) = 14.7% accident frequency 821 working days lost A total of 784 points lost by 203 drivers on their driving license AXA Mobility care program and Driving@Risk results: Hard braking : -23.4% Average speed: - 7% Accident frequency reduction: 28% Fuel consumption reduction: 15.4% - 1l/100km Cost benefit of fuel: 900,000 per year 14

15 The AXA integrated Fleet & Risk Management solution DATA - AXA Corporate Solutions Claims data - AXA Assistance Telematics Incident Data Gathering RISK MITIGATION & RISK IMPROVEMENT - AXA MATRIX Risk Consultants - AXA Assistance Telematics RISK TRANSFER & PRICING - AXA Corporate Solutions CLAIMS MANAGEMENT - AXA Corporate Solutions - Brokers - Leasing companies 15

16 Any questions?