WHITE PAPER SPON. Evaluating Managed File Transfer in the Cloud: What You Need to Know. Published October 2012 SPONSORED BY

Size: px
Start display at page:

Download "WHITE PAPER SPON. Evaluating Managed File Transfer in the Cloud: What You Need to Know. Published October 2012 SPONSORED BY"

Transcription

1 WHITE PAPER N Transfer in the Clud: What Yu Need t Knw An Osterman Research White Paper Published Octber 2012 SPONSORED BY SPON spnsred by spnsred by! Osterman Research, Inc. P.O. Bx 1058 Black Diamnd, Washingtn USA Tel: Fax: inf@stermanresearch.cm twitter.cm/msterman

2 EXECUTIVE SUMMARY Every rganizatin needs t have a secure and reliable methd t manage, gvern and autmate their file exchange prcesses. After all, an uncrdinated apprach puts the security and availability f critical data at risk. Transfer in the Clud: What Yu Need t Knw A file exchange strategy has multiple cmpnents t it. Mst rganizatins are facing challenges with persn-t-persn file exchange, and alng with this we see the B2B, system-t-system, and system-t-persn aspects f file exchange are grwing in imprtance and are increasingly subject t security and ther cncerns. Althugh mst rganizatins tday use , FTP, scripting, clud-based dcument repsitries and ther tls t send files, these mdes f file transprt suffer frm a number f prblems, including a lack f auditability f the sent files, a lack f reprting capabilities, n visibility int the transfer prcess, and an inability t enfrce access r permissin cntrls ver the cntent. T vercme these prblems, rganizatins must be able t: Enfrce IT, security and cmpliance plicies acrss the entire rganizatin fr every kind f file transfer. Autmate data transfer prcesses and wrkflws s as t imprve their efficiency. Replace ld and insecure scripts that can lead t plicy vilatins. Enable straightfrward persn-t-persn file transfer. In shrt, traditinal tls and prcesses used fr file transprt typically d nt prvide the necessary level f cntrl ver cntent and access, resulting in a much higher likelihd f a data breach, inefficient r slw delivery f cntent, and reduced emplyee prductivity. SO WHAT? Organizatins require a transfer slutin that will vercme the prblems with current prcesses and wrkflws: ne that will enable rganizatins t manage and gvern the exchange f files and data. Such a slutin needs t enable full administrative cntrl ver hw and where cntent is sent, wh has access rights t the sent files, full encryptin f the cntent thrughut its lifecycle, and the ability t reduce data risks and drive the csts f file transfer as lw as pssible. Organizatins f every size shuld seriusly cnsider adpting a clud-based transfer slutin t cmpliment, r ptentially replace, an n-premise file transfer slutin. The advantages f managing file transfer in the clud and include: Organizatins require a transfer slutin that will vercme the prblems with current prcesses and wrkflws: ne that will enable rganizatins t manage and gvern the exchange f files and data. Virtually n up-frnt csts Mre predictable csts ver the life f the system Rapid deplyment Cnservatin and refcus f in-huse IT resurces Guaranteed uptime Greater scalability and flexibility Rbust security Built-in disaster recvery The ability t integrate with an n-premise transfer slutin A clud-based file transfer slutin integrated with n-premise capabilities can be useful fr gegraphically distributed rganizatins, allwing field ffices withut dedicated IT staff t have the same level f functinality as a headquarters served with an n-premise slutin Osterman Research, Inc. 1

3 ABOUT THIS WHITE PAPER This white paper discusses the critical rle f transfer, why a cludbased transfer service is a viable alternative r cmpliment t npremise slutins, and key issues t cnsider when evaluating varius clud fferings. Transfer in the Clud: What Yu Need t Knw WHY MANAGE YOUR FILE TRANSFER OPERATIONS? The transfer f files between systems and applicatins behind a crprate firewall, between internal systems and thse f business partners, r between users is an essential part f the cmmunicatins flw fr any rganizatin. Given that the vast majrity f the bits that flw thrugh crprate netwrks are files, there are fur reasns that every rganizatin must manage its file transfers prperly: 1. T imprve crprate gvernance Crprate gvernance ver infrmatin transfer is abslutely essential and is becming mre imprtant as a result f increased versight by gvernment. Statutry and ther requirements such as HIPAA, Sarbanes-Oxley, PCI DSS, Basel II and the Gramm-Leach-Bliley Act require that rganizatins manage infrmatin transfers prperly. Specifically, a sund file transfer prcess shuld prvide fr the fllwing elements: Administrative cntrl s that IT r anther crprate entity can manage the flw f infrmatin in a cmpany Cmpliance auditing and reprting t ensure that infrmatin is sent in accrdance with crprate plicies and legal requirements Visibility int the file transfer prcess s that, as discussed in the pint abve, the transfer f files can be tracked and audited thrugh the infrmatin lifecycle Highly secure file transfer prcesses in rder t minimize the ptential fr a data breach, and als t enable cntrl f the infrmatin and fr hw lng it can be accessed Fundamentally, crprate gvernance is abut reducing crprate risk any file transfer system must minimize the risk f data breaches r ther prblems t the greatest extent pssible Using a rbust transfer slutin can replace scripting prcesses which are ften cmplex, hard t maintain and insecure and allw fr the autmatin f wrkflws in an rganizatin. 2. T imprve crprate prcesses and wrkflws Anther imprtant reasn t implement a secure transfer slutin is t imprve the management and efficiency f data transfer wrkflw prcesses. Using a rbust transfer slutin can replace scripting prcesses which are ften cmplex, hard t maintain and insecure and allw fr the autmatin f wrkflws in an rganizatin. This can make wrkflws mre reliable, as well as imprving the cmpliance and gvernance capabilities ver these wrk prcesses. Mrever, a rbust MFT slutin can increase prductivity by autmating manual and labr-intensive prcesses; simplify the creatin f cmplex, multi-step and lgical wrkflws; run prcesses n a schedule-driven, event-driven r n-demand basis; and integrate with third-party schedulers, scripts and applicatins t cntrl wrkflws. 3. T prvide secure, reliable and guaranteed delivery fr all types f file and data transfer Apprpriate management f file transfers between applicatins r individuals is essential in rder t enable secure and reliable transfer f critical infrmatin. MFT lets an rganizatin enfrce IT, security and cmpliance plicies 2012 Osterman Research, Inc. 2

4 cnsistently; prvides reprting and analysis t measure perfrmance and ensure that SLAs are met; and allws business-t-business, multiprtcl cnnectivity. In the absence f MFT: Transfer in the Clud: What Yu Need t Knw Cntent is nt encrypted in mst cases. There is n prf that the cntent has actually been received. Cntent cannt be tracked after it is sent. There is n cntrl ver hw lng the sent cntent is available fr access. Access permissins cannt be established fr cntent that is sent. There is n audit trail fr the delivery f infrmatin. In shrt, withut a sund file transfer mechanism in place, there is little cntrl r visibility int the file transfer prcess. 4. T alleviate the burden n systems Anther imprtant reasn t implement a sund transfer slutin is t alleviate the enrmus burden n systems. Tday, the vast majrity f files that are sent persn-t-persn use the backbne t prvide transprt fr this cntent. The result is that mre than 95% f the bits that flw thrugh systems tday are files and nt messages themselves. The cnsequences f using as the file transfer system are several and include higher IT csts t manage the rapidly grwing strage requirements in mst systems, wasted user time cleaning ut mailbxes in rder t stay under mailbx size qutas, slwer message delivery, increased server dwntime, lnger nightly backups, and lnger restres after an server crashes. Using a true file transfer system that emplys an client plug-in r a brwser-based interface will result in faster delivery, greater server reliability and lwer strage csts. WHY MANAGE YOUR FILE TRANSFER OPERATIONS IN THE CLOUD? Clearly, managing and gverning file transfer peratins is essential t imprving crprate wrkflw prcesses, ensuring the reliability f infrmatin delivery, and mitigating risk. While transfer systems can be deplyed n-premise r in the clud, there are several key reasns t cnsider fr managing file transfers using clud services: Virtually zer up-frnt cst Unlike n-premise transfer systems that require the purchase f servers and sftware, there are virtually n up-frnt csts assciated with a clud-based transfer capability. The switch frm a capital expenditure (CAPEX) mdel t an perating expense (OPEX) mdel is ne f the mst cmpelling reasns fr switching t a clud-based service, since IT des nt have t devte a significant prtin f their available funds t the deplyment effrt in a single budget cycle. Unlike npremise managed file transfer systems that require the purchase f servers and sftware, there are virtually n up-frnt csts assciated with a clud-based transfer capability. Predictable nging csts Related t the near zer up-frnt cst f a clud-based transfer service is that nging csts are predictable ver the life f the service prvider cntract. Unlike n-premise systems that may require unexpected IT attentin when things g awry, clud services ffer a predictable cst per user ver a lng perid. Even as users are added t the system because f cmpany expansin, the cst f the transfer service will increase predictably and steadily. Use f in-huse IT labr fr mre prductive wrk Fr the vast majrity f rganizatins, managing a file transfer capability cannt be cnsidered a cre cmpetency. The result is that even if an n-premise 2012 Osterman Research, Inc. 3

5 transfer system is managed extremely well, IT s management f it n matter hw imprtant file transfer is t the rganizatin will nt add significant value t the rganizatin by virtue f internal IT staff managing it. Transfer in the Clud: What Yu Need t Knw Hwever, if IT des nt have t deply r maintain an n-premises MFT capability, this will save time and mney, plus increase IT staff members availability t fcus n ther key initiatives. A clud service wuld free up IT resurces that wuld therwise be respnsible fr deplying, managing and maintaining cmplex partner, applicatins and cllabrative file and data transfers, since internal IT staff wuld nt have t deal with sftware installs, hardware maintenance, patching and ther activities necessary t maintain npremises infrastructure. Deplyment in hurs, nt weeks r mnths Anther imprtant advantage f a clud-based transfer capability is that it can be deplyed very rapidly typically within a few hurs unlike npremise systems that can take weeks r mnths fr the purchase f servers and sftware, their deplyment and cnfiguratin, and their integratin with ther n-premise systems. All a cmpany needs t d is prvisin its users and the service can be used almst immediately. Built-in high availability Typically, clud-based transfer capabilities ffer very high levels f reliability. Of curse, this is dependent n the prvider selected, but mst leading prviders have deplyed a carrier-grade infrastructure that includes redundant cmmunicatin links between multiple data centers, replicatin f custmer data between these data centers, backup generatrs, and 24x7 staffing. Fr mst rganizatins, the cst and expertise t reprduce this level f reliability using n-premise systems wuld be prhibitive. While n-premise transfer systems can be highly reliable, cludbased services are generally mre reliable. Fr example, if an n-premise transfer system experiences just fur hurs f dwntime per mnth fr activities like server upgrades, maintenance and ther planned activities, this will result in a maximum annual uptime f 99.45%. Add in unplanned events like pwer utages r server crashes ttaling anther hur f dwntime per mnth, and the uptime figure drps t 99.32%. While this level f uptime is reasnable fr mst n-premise systems, leading clud-based prviders generally prvide 99.9% uptime. Can extend the investment in n-premise MFT t the clud in a hybrid architecture A transfer capability need nt be an n-premise r clud decisin: many rganizatins are taking a hybrid apprach by deplying bth. Fr example: Anther imprtant advantage f a clud-based transfer capability is that it can be deplyed very rapidly typically within a few hurs. An rganizatin can maintain revenue-driven B2B and B2C transfers such as purchase rders, shipping, inventry, etc. n-premises and mve ther types f file transfers t the clud. Critical custmer and partner data transfers culd be kept n-premises t prvide the highest levels f supprt, while less time-sensitive r less critical transfers culd emply a clud service. An rganizatin culd pt t create and schedule multi-step transfer wrkflws and prcesses n-premises, but then have them executed in the clud t save n-premises IT resurces, cst and bandwidth. Highly sensitive data that is subject t strict regulatry cntrl, such as custmer financial infrmatin, culd be transferred using n-premises capabilities, while less sensitive data culd be transferred using a clud 2012 Osterman Research, Inc. 4

6 service. Cnversely, a cmpany that is nt cnfident in its internal ability t meet strict regulatry bligatins culd use a reliable clud prvider fr its mst sensitive transfer peratins, and use internal capabilities fr less sensitive transfers. Transfer in the Clud: What Yu Need t Knw The right clud prvider will ffer a rbust and secure infrastructure It is abslutely essential that any prvider f clud-based transfer services ffer a highly reliable infrastructure that can handle the lad placed n its by its custmers. Hwever, just as imprtant is the fact that the infrastructure be highly secure s that breaches f data cannt ccur. This requires the clud prvider t deply rbust physical security fr any lcatin that huses custmer data, as well as rbust security and encryptin against malware, hackers, advanced persistent threats and the like. Because even a single data breach can cst multiple millins f dllars t remediate, security fr a clud-based prvider f transfer capabilities must be bulletprf. Clud prviders that prperly manage their custmers data will nt permit their unauthrized users t access any custmer cntent. Mre scalable and elastic than n-premise deplyments Anther imprtant advantage f a clud-based transfer capability is that it is mre easily scalable and elastic than n-premise deplyments. In ther wrds, a clud service is better able than n-premise systems t scale upward t meet spikes in usage, as well as t scale dwn t reduce csts when demand slws. The latter is particularly imprtant fr cmpanies that are seeking t reduce csts after a reductin-in-frce r during a seasnal slwdwn f file transfer activity. When managed n-premises, additinal sftware licenses, additinal hardware r additinal bandwidth may need t be deplyed just in case spikes in demand necessitate it this is nt the case with clud prviders that already have excess capacity and can simply deliver mre bandwidth n demand. Built-in disaster recvery Anther advantage f a clud-based transfer system is that with the right prvider disaster recvery is built-in. This is particularly imprtant fr rganizatins that have gne thrugh sme srt f natural disaster r ther unfreseen event that culd prevent them frm accessing their n-premise infrastructure. The use f a clud service fr file transfers will enable emplyees t cntinue wrking even when their primary ffice lcatin is unavailable. KEY ISSUES TO CONSIDER WHEN EVALUATING SERVICE OFFERINGS When evaluating clud-based transfer fferings, there are fur imprtant issues that shuld be cnsidered: A cmpany that is nt cnfident in its internal ability t meet strict regulatry bligatins culd use a reliable clud prvider fr its mst sensitive transfer peratins, and use internal capabilities fr less sensitive transfers. There are wide variatins between clud service fferings There are tw basic classes f fferings that ften get lumped tgether as transfer fferings. The first are true MFT slutins that prvide visibility f files and data thrughut the entire transfer prcess and its lifecycle; enfrcement f IT, security and cmpliance plicies cnsistently, such as access cntrl; auditing and end-t-end encryptin f files. The secnd grup f fferings are basic strage and synchrnizatin services that will enable cllabratin between emplyees, suppliers and custmers. Mrever, using a platfrm-as-a-service ffering based n an ffering like Amazn s EC2 n which anther vendr s slutin is deplyed still requires multiple pints f cntact t reslve prblems, perfrm upgrades, etc. It is imprtant t nte that bth classes f slutins are useful and can be cmplimentary, but they are used fr fundamentally different purpses. Slutins in the first grup are designed fr highly secure, highly auditable file 2012 Osterman Research, Inc. 5

7 transfer prcesses that enable a high degree f crprate gvernance. Slutins in the secnd grup are designed slely fr sharing files between individuals r helping individuals r wrkgrups t keep a set f files synchrnized acrss multiple platfrms. Again, bth classes f file transfer prducts are useful, but they are nt interchangeable. Transfer in the Clud: What Yu Need t Knw Price is imprtant, but shuld nt be the primary cnsideratin Anther imprtant cnsideratin fr any clud-based transfer slutin is its price. There is variability between the prices fr different fferings, but price shuld typically nt be the primary cnsideratin when it cmes t slutins that are s integral t a cmpany s prcesses. Mrever, given the enrmus cst f even a single data breach, the security and gvernance capabilities f the slutin shuld be cnsidered as mre imprtant than the price f the slutin itself. Cnsider all f the csts assciated with n-premise file transfer When cmparing the csts f an n-premise transfer slutin versus a clud-based alternative, it is imprtant t factr in all f the csts f the frmer. Our research has fund that many decisin makers d nt add in all f the n-premise csts when making the cmparisn, giving n-premise slutins an unfair cst advantage in the analysis. Fr example, all f the fllwing csts shuld be factred int the cst f an n-premise transfer slutin: Physical infrastructure, such as server hardware, perating systems sftware, applicatin sftware and ther capabilities. Given that the deplyment f an n-premise slutin requires a significant amunt f upfrnt capital expenditure, it is imprtant t accunt fr all f the infrastructure elements that are required t maintain the n-premise transfer system. The IT labr that ges int evaluating, cnfiguring, deplying, maintaining and upgrading the n-premise infrastructure. The financial and pssible tax benefits f migrating frm a capital expenditure (CAPEX) t an perating expense (OPEX) mdel. This can create significant financial benefits fr an IT department that des nt have t budget fr large expenditures t deply hardware and sftware and the IT labr that ges alng with deplyment. When cmparing the csts f an n-premise transfer slutin versus a cludbased alternative, it is imprtant t factr in all f the csts. Pwer csts, which can add substantially t the cst f an n-premise slutin. Fr example, assuming that a transfer server cnsumes 750 watt-hurs f electricity during nrmal peratin, the annual cst t perate this server will be $1,084 per year 1 in Cnnecticut where electricity prices are fairly high. Even in Idah, where electricity csts are lw, the annual cst t run this server will be $445 per year 2. Heating, ventilatin and air cnditining csts fr the n-premise equipment. The cst f flr and rack space t huse the servers. The pprtunity cst f the IT labr devted t managing the slutin. The last cst element is ne that many rganizatins verlk because they cnsider it t be a sunk cst f an n-premise system. Fr example, if we assume that an IT staff persn must spend fur hurs per week verseeing the n-premise transfer infrastructure, and that the fully burdened cst f that IT staff persn is $80,000 annually, the annual cst t manage the system will be $8,000. Hwever, while this cst is significant, the cst f nt Ibid 2012 Osterman Research, Inc. 6

8 using this individual fr a prject r initiative that culd yield mre value must als be factred int the equatin. Given that gd IT staff peple are nt particularly easy t find, using part f an individual s time t versee a managed file transfer system culd be a waste f a valuable and scarce IT resurce. Transfer in the Clud: What Yu Need t Knw Cmpare the security f n-premise and clud-based file transfer fferings Finally, it is critical t accurately cmpare the security f n-premise and cludbased transfer slutins. While many decisin makers are reluctant t cnsider the latter because f their fear that sensitive r cnfidential data will be cmprmised when in the hands f a third party, it is imprtant fr these decisin makers t ask themselves the fllwing questins: Hw secure are the rms in which transfer servers are currently hused in ur cmpany? D these rms require tw-factr authenticatin t enter as is the case with leading clud prviders? Is a lg kept f all visitrs wh access these rms? Are we abslutely certain that unauthrized parties will nt be able t gain access, such as might ccur if an emplyee hlds pen a dr fr a visitr? D ur physical facilities cmply with standards and practices like PCI, FIPS- 140, SSAE 16 Type II SOC 1 r Safe Harbr? D ur administratrs have access t the data files? Can we prvide a cmplete audit trail f all activities that ccur in ur npremise data center? D we prvide fr granular access cntrls and enfrce strict user permissins fr all cntent stred in ur n-premise data center? Hw rbust are ur internal intrusin detectin and intrusin preventin systems? D we prvide end-t-end encryptin fr all data, bth in-transit and at rest? What des it r will it cst t maintain such tight cntrls using nly npremise systems and in-huse IT persnnel? Decisin makers shuld seriusly cnsider using a clud-based transfer slutin in rder t reduce the ttal cst f wnership fr this capability relative t an npremise slutin. In shrt, a thrugh cmparisn f n-premise versus clud-based transfer systems will mst ften result in the nd ging t the latter. SUMMARY A transfer slutin is essential fr any rganizatin t transfer cntent between individuals and systems. Such a slutin shuld prvide highly secure transfer f cntent, auditing capabilities, maintenance f strict cmpliance with crprate and ther plicies, be as inexpensive as pssible t perate, and perate independently f the crprate system. Decisin makers shuld seriusly cnsider using a clud-based transfer slutin in rder t reduce the ttal cst f wnership fr this capability relative t an n-premise slutin, and t maintain highly secure transfer capabilities Osterman Research, Inc. 7

9 ABOUT IPSWITCH FILE TRANSFER Ipswitch File Transfer is a glbal prvider f transfer slutins that deliver the cntrl necessary t enable gvernance and cmpliance with the ease-fuse that supprts brad end-user adptin. Millins f glbal users - including the majrity f Frtune 1000 enterprises and gvernment agencies rely n Ipswitch fr their file transfer needs and data wrkflw needs, with slutins bth n-premise and in the clud. Transfer in the Clud: What Yu Need t Knw Learn mre at Osterman Research, Inc. All rights reserved. N part f this dcument may be reprduced in any frm by any means, nr may it be distributed withut the permissin f Osterman Research, Inc., nr may it be resld r distributed by any entity ther than Osterman Research, Inc., withut prir written authrizatin f Osterman Research, Inc. Osterman Research, Inc. des nt prvide legal advice. Nthing in this dcument cnstitutes legal advice, nr shall this dcument r any sftware prduct r ther ffering referenced herein serve as a substitute fr the reader s cmpliance with any laws (including but nt limited t any act, statue, regulatin, rule, directive, administrative rder, executive rder, etc. (cllectively, Laws )) referenced in this dcument. If necessary, the reader shuld cnsult with cmpetent legal cunsel regarding any Laws referenced herein. Osterman Research, Inc. makes n representatin r warranty regarding the cmpleteness r accuracy f the infrmatin cntained in this dcument. THIS DOCUMENT IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND. ALL EXPRESS OR IMPLIED REPRESENTATIONS, CONDITIONS AND WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE DISCLAIMED, EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE DETERMINED TO BE ILLEGAL Osterman Research, Inc. 8

The Cost Benefits of the Cloud are More About Real Estate Than IT

The Cost Benefits of the Cloud are More About Real Estate Than IT y The Cst Benefits f the Clud are Mre Abut Real Estate Than IT #$#%&'()*( An Osterman Research Executive Brief Published December 2010 "#$#%&'()*( Osterman Research, Inc. P.O. Bx 1058 Black Diamnd, Washingtn

More information

Improved Data Center Power Consumption and Streamlining Management in Windows Server 2008 R2 with SP1

Improved Data Center Power Consumption and Streamlining Management in Windows Server 2008 R2 with SP1 Imprved Data Center Pwer Cnsumptin and Streamlining Management in Windws Server 2008 R2 with SP1 Disclaimer The infrmatin cntained in this dcument represents the current view f Micrsft Crpratin n the issues

More information

Table of Contents. This document is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS SUMMARY.

Table of Contents. This document is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS SUMMARY. Table f Cntents Tp Pricing and Licensing Questins... 2 Why shuld custmers be excited abut Micrsft SQL Server 2012?... 2 What are the mst significant changes t the pricing and licensing fr SQL Server?...

More information

Trends and Considerations in Currency Recycle Devices. What is a Currency Recycle Device? November 2003

Trends and Considerations in Currency Recycle Devices. What is a Currency Recycle Device? November 2003 Trends and Cnsideratins in Currency Recycle Devices Nvember 2003 This white paper prvides basic backgrund n currency recycle devices as cmpared t the cmbined features f a currency acceptr device and a

More information

HIPAA HITECH ACT Compliance, Review and Training Services

HIPAA HITECH ACT Compliance, Review and Training Services Cmpliance, Review and Training Services Risk Assessment and Risk Mitigatin: The first and mst imprtant step is t undertake a hlistic risk assessment that examines the risks and cntrls related t fur critical

More information

Licensing the Core Client Access License (CAL) Suite and Enterprise CAL Suite

Licensing the Core Client Access License (CAL) Suite and Enterprise CAL Suite Vlume Licensing brief Licensing the Cre Client Access License (CAL) Suite and Enterprise CAL Suite Table f Cntents This brief applies t all Micrsft Vlume Licensing prgrams. Summary... 1 What s New in This

More information

The Importance Advanced Data Collection System Maintenance. Berry Drijsen Global Service Business Manager. knowledge to shape your future

The Importance Advanced Data Collection System Maintenance. Berry Drijsen Global Service Business Manager. knowledge to shape your future The Imprtance Advanced Data Cllectin System Maintenance Berry Drijsen Glbal Service Business Manager WHITE PAPER knwledge t shape yur future The Imprtance Advanced Data Cllectin System Maintenance Cntents

More information

COPIES-F.Y.I., INC. Policies and Procedures Data Security Policy

COPIES-F.Y.I., INC. Policies and Procedures Data Security Policy COPIES-F.Y.I., INC. Plicies and Prcedures Data Security Plicy Page 2 f 7 Preamble Mst f Cpies FYI, Incrprated financial, administrative, research, and clinical systems are accessible thrugh the campus

More information

Disk Redundancy (RAID)

Disk Redundancy (RAID) A Primer fr Business Dvana s Primers fr Business series are a set f shrt papers r guides intended fr business decisin makers, wh feel they are being bmbarded with terms and want t understand a cmplex tpic.

More information

IN-HOUSE OR OUTSOURCED BILLING

IN-HOUSE OR OUTSOURCED BILLING IN-HOUSE OR OUTSOURCED BILLING Medical billing is ne f the mst cmplicated aspects f running a medical practice. With thusands f pssible cdes fr diagnses and prcedures, and multiple payers, the ability

More information

Information Services Hosting Arrangements

Information Services Hosting Arrangements Infrmatin Services Hsting Arrangements Purpse The purpse f this service is t prvide secure, supprted, and reasnably accessible cmputing envirnments fr departments at DePaul that are in need f server-based

More information

Change Management Process

Change Management Process Change Management Prcess B1.10 Change Management Prcess 1. Intrductin This plicy utlines [Yur Cmpany] s apprach t managing change within the rganisatin. All changes in strategy, activities and prcesses

More information

CMS Eligibility Requirements Checklist for MSSP ACO Participation

CMS Eligibility Requirements Checklist for MSSP ACO Participation ATTACHMENT 1 CMS Eligibility Requirements Checklist fr MSSP ACO Participatin 1. General Eligibility Requirements ACO participants wrk tgether t manage and crdinate care fr Medicare fee-fr-service beneficiaries.

More information

WHITE PAPER SPON. Important Issues to Consider Before Migrating to a New Version of Exchange. Published August 2011 SPONSORED BY

WHITE PAPER SPON. Important Issues to Consider Before Migrating to a New Version of Exchange. Published August 2011 SPONSORED BY WHITE PAPER N Imprtant Issues t Cnsider Befre Migrating t a New Versin f Exchange An Osterman Research White Paper Published August 2011 SPONSORED BY SPON spnsred by spnsred by Osterman Research, Inc.

More information

Cloud Services Frequently Asked Questions FAQ

Cloud Services Frequently Asked Questions FAQ Clud Services Frequently Asked Questins FAQ Revisin 1.0 6/05/2015 List f Questins Intrductin What is the Caradigm Intelligence Platfrm (CIP) clud? What experience des Caradigm have hsting prducts like

More information

UC4 AUTOMATED VIRTUALIZATION Intelligent Service Automation for Physical and Virtual Environments

UC4 AUTOMATED VIRTUALIZATION Intelligent Service Automation for Physical and Virtual Environments Fr mre infrmatin abut UC4 prducts please visit www.uc4.cm. UC4 AUTOMATED VIRTUALIZATION Intelligent Service Autmatin fr Physical and Virtual Envirnments Intrductin This whitepaper describes hw the UC4

More information

WHITE PAPER SPON. The Need for Enterprise-Grade File Sharing and Synchronization. Published August 2012 SPONSORED BY. An Osterman Research White Paper

WHITE PAPER SPON. The Need for Enterprise-Grade File Sharing and Synchronization. Published August 2012 SPONSORED BY. An Osterman Research White Paper WHITE PAPER N The Need fr Enterprise-Grade Synchrnizatin An Osterman Research White Paper Published August 2012 spnsred by spnsred by SPONSORED BY SPON spnsred by Osterman Research, Inc. P.O. Bx 1058 Black

More information

Integrate Marketing Automation, Lead Management and CRM

Integrate Marketing Automation, Lead Management and CRM Clsing the Lp: Integrate Marketing Autmatin, Lead Management and CRM Circular thinking fr marketers 1 (866) 372-9431 www.clickpintsftware.cm Clsing the Lp: Integrate Marketing Autmatin, Lead Management

More information

WHITE PAPER SPON. Archiving 2.0: What Can You Do Next? Published February 2015 SPONSORED BY. An Osterman Research White Paper.

WHITE PAPER SPON. Archiving 2.0: What Can You Do Next? Published February 2015 SPONSORED BY. An Osterman Research White Paper. WHITE PAPER N Archiving 2.0: What Can Yu D An Osterman Research White Paper Published February 2015 SPONSORED BY SPON spnsred by spnsred by Osterman Research, Inc. P.O. Bx 1058 Black Diamnd, Washingtn

More information

FundingEdge. Guide to Business Cash Advance & Bank Statement Loan Programs

FundingEdge. Guide to Business Cash Advance & Bank Statement Loan Programs Guide t Business Cash Advance & Bank Statement Lan Prgrams Cash Advances: $2,500 - $1,000,000 Business Bank Statement Lans: $5,000 - $500,000 Canada Cash Advances: $5,000 - $500,000 (must have 9 mnths

More information

Web Development the Next Steps

Web Development the Next Steps Web Develpment the Next Steps Significant prgress has been made n the redesign f the Western Washingtn University hme page. The ATUS Web Services team has wrked hard in cllabratin with the University Cmmunicatins

More information

GUIDANCE FOR BUSINESS ASSOCIATES

GUIDANCE FOR BUSINESS ASSOCIATES GUIDANCE FOR BUSINESS ASSOCIATES This Guidance fr Business Assciates dcument is intended t verview UPMCs expectatins, as well as t prvide additinal resurces and infrmatin, t UPMC s HIPAA business assciates.

More information

WHITE PAPER SPON. The Critical Need for Enterprise-Grade File Sync and Share Solutions. Published August 2015. An Osterman Research White Paper

WHITE PAPER SPON. The Critical Need for Enterprise-Grade File Sync and Share Solutions. Published August 2015. An Osterman Research White Paper WHITE PAPER Grade File Sync and Share An Osterman Research White Paper Published August 2015 spnsred by spnsred by SPON spnsred by Osterman Research, Inc. P.O. Bx 1058 Black Diamnd, Washingtn 98010-1058

More information

The ADVANTAGE of Cloud Based Computing:

The ADVANTAGE of Cloud Based Computing: The ADVANTAGE f Clud Based Cmputing: A Web Based Slutin fr: Business wners and managers that perate equipment rental, sales and/r service based rganizatins. R M I Crpratin Business Reprt RMI Crpratin has

More information

Mobile Workforce. Improving Productivity, Improving Profitability

Mobile Workforce. Improving Productivity, Improving Profitability Mbile Wrkfrce Imprving Prductivity, Imprving Prfitability White Paper The Business Challenge Between increasing peratinal cst, staff turnver, budget cnstraints and pressure t deliver prducts and services

More information

Systems Support - Extended

Systems Support - Extended 1 General Overview This is a Service Level Agreement ( SLA ) between and the Enterprise Windws Services t dcument: The technlgy services the Enterprise Windws Services prvides t the custmer. The targets

More information

Dec. 2012. Transportation Management System. An Alternative Traffic Solution for the Logistics Professionals

Dec. 2012. Transportation Management System. An Alternative Traffic Solution for the Logistics Professionals Dec. 2012 Transprtatin Management System An Alternative Traffic Slutin fr the Lgistics Prfessinals What is a TMS-Lite system? What are the features and capabilities f a TMS-Lite system? Why chse a TMS-Lite

More information

Better Practice Guide Financial Considerations for Government use of Cloud Computing

Better Practice Guide Financial Considerations for Government use of Cloud Computing Better Practice Guide Financial Cnsideratins fr Gvernment use f Clud Cmputing Nvember 2011 Intrductin Many Australian Gvernment agencies are in the prcess f cnsidering the adptin f clud-based slutins.

More information

File Sharing And Swimming Sprawl

File Sharing And Swimming Sprawl WHITE PAPER N The Need fr Enterprise-Grade Synchrnizatin An Osterman Research White Paper Published August 2012 spnsred by spnsred by SPONSORED BY SPON spnsred by Osterman Research, Inc. P.O. Bx 1058 Black

More information

In-House Counsel Day Priorities for 2012. Cloud Computing the benefits, potential risks and security for the future

In-House Counsel Day Priorities for 2012. Cloud Computing the benefits, potential risks and security for the future In-Huse Cunsel Day Pririties fr 2012 Clud Cmputing the benefits, ptential risks and security fr the future Presented by David Richardsn Thursday 1 March 2012 WIN: What in-huse lawyers need Knwledge, supprt

More information

expertise hp services valupack consulting description security review service for Linux

expertise hp services valupack consulting description security review service for Linux expertise hp services valupack cnsulting descriptin security review service fr Linux Cpyright services prvided, infrmatin is prtected under cpyright by Hewlett-Packard Cmpany Unpublished Wrk -- ALL RIGHTS

More information

WHITE PAPER SPON. Best Practices for File Sharing. Published September 2014 SPONSORED BY. An Osterman Research White Paper. sponsored by.

WHITE PAPER SPON. Best Practices for File Sharing. Published September 2014 SPONSORED BY. An Osterman Research White Paper. sponsored by. WHITE PAPER N Best Practices fr File Sharing An Osterman Research White Paper Published September 2014 spnsred by SPONSORED BY π spnsred by SPON spnsred by Osterman Research, Inc. P.O. Bx 1058 Black Diamnd,

More information

State of Wisconsin. File Server Service Service Offering Definition

State of Wisconsin. File Server Service Service Offering Definition State f Wiscnsin File Server Service Service Offering Definitin Dcument Revisin Histry Date Versin Creatr Ntes 2/16/2008 1.0 JD Urfer First pass 2/16/2008 2.0 Tm Runge Editing changes 2/19/2009 2.1 Tm

More information

2008 BA Insurance Systems Pty Ltd

2008 BA Insurance Systems Pty Ltd 2008 BA Insurance Systems Pty Ltd BAIS have been delivering insurance systems since 1993. Over the last 15 years, technlgy has mved at breakneck speed. BAIS has flurished in this here tday, gne tmrrw sftware

More information

PROTIVITI FLASH REPORT

PROTIVITI FLASH REPORT PROTIVITI FLASH REPORT The PCI Security Standards Cuncil Releases PCI DSS Versin 3.2 May 9, 2016 On April 28, 2016, the PCI Security Standards Cuncil (PCI SSC) released PCI Data Security Standard (PCI

More information

Version: Modified By: Date: Approved By: Date: 1.0 Michael Hawkins October 29, 2013 Dan Bowden November 2013

Version: Modified By: Date: Approved By: Date: 1.0 Michael Hawkins October 29, 2013 Dan Bowden November 2013 Versin: Mdified By: Date: Apprved By: Date: 1.0 Michael Hawkins Octber 29, 2013 Dan Bwden Nvember 2013 Rule 4-004J Payment Card Industry (PCI) Patch Management (prpsed) 01.1 Purpse The purpse f the Patch

More information

Introduction to Mindjet MindManager Server

Introduction to Mindjet MindManager Server Intrductin t Mindjet MindManager Server Mindjet Crpratin Tll Free: 877-Mindjet 1160 Battery Street East San Francisc CA 94111 USA Phne: 415-229-4200 Fax: 415-229-4201 mindjet.cm 2013 Mindjet. All Rights

More information

Gartner Magic Quadrant Salesforce Automation 2009

Gartner Magic Quadrant Salesforce Automation 2009 Gartner Magic Quadrant Salesfrce Autmatin 2009 Sage CRM Slutins Opinin Brief Released July 24, 2009 Q. What is the Gartner Magic Quadrant (GMQ) fr SFA? A. The Gartner Magic Quadrant fr SFA is an analyst

More information

In addition to assisting with the disaster planning process, it is hoped this document will also::

In addition to assisting with the disaster planning process, it is hoped this document will also:: First Step f a Disaster Recver Analysis: Knwing What Yu Have and Hw t Get t it Ntes abut using this dcument: This free tl is ffered as a guide and starting pint. It is des nt cver all pssible business

More information

Network Security Trends in the Era of Cloud and Mobile Computing

Network Security Trends in the Era of Cloud and Mobile Computing Research Reprt Abstract: Netwrk Security Trends in the Era f Clud and Mbile Cmputing By Jn Oltsik, Senir Principal Analyst and Bill Lundell, Senir Research Analyst With Jennifer Gahm, Senir Prject Manager

More information

SaaS Listing CA Cloud Service Management

SaaS Listing CA Cloud Service Management SaaS Listing CA Clud Service Management 1. Intrductin This dcument prvides standards and features that apply t the CA Clud Service Management (CSM) SaaS ffering prvided t the Custmer and defines the parameters

More information

MigrationWiz HIPAA Compliant Migration. Focus on data migration, not regulation. BitTitan Global Headquarters: 3933 Lake Washington Blvd NE Suite 200

MigrationWiz HIPAA Compliant Migration. Focus on data migration, not regulation. BitTitan Global Headquarters: 3933 Lake Washington Blvd NE Suite 200 MigratinWiz HIPAA Cmpliant Migratin Fcus n data migratin, nt regulatin. BitTitan Glbal Headquarters: 3933 Lake Washingtn Blvd NE Suite 200 Table f Cntents Kirkland, WA 98033 www.bittitan.cm sales@bittitan.cm

More information

Security Services. Service Description Version 1.00. Effective Date: 07/01/2012. Purpose. Overview

Security Services. Service Description Version 1.00. Effective Date: 07/01/2012. Purpose. Overview Security Services Service Descriptin Versin 1.00 Effective Date: 07/01/2012 Purpse This Enterprise Service Descriptin is applicable t Security Services ffered by the MN.IT Services and described in the

More information

Migrating to SharePoint 2010 Don t Upgrade Your Mess

Migrating to SharePoint 2010 Don t Upgrade Your Mess Migrating t SharePint 2010 Dn t Upgrade Yur Mess by David Cleman Micrsft SharePint Server MVP April 2011 Phne: (610)-717-0413 Email: inf@metavistech.cm Website: www.metavistech.cm Intrductin May 12 th

More information

Data Protection Act Data security breach management

Data Protection Act Data security breach management Data Prtectin Act Data security breach management The seventh data prtectin principle requires that rganisatins prcessing persnal data take apprpriate measures against unauthrised r unlawful prcessing

More information

Licensing Windows Server 2012 for use with virtualization technologies

Licensing Windows Server 2012 for use with virtualization technologies Vlume Licensing brief Licensing Windws Server 2012 fr use with virtualizatin technlgies (VMware ESX/ESXi, Micrsft System Center 2012 Virtual Machine Manager, and Parallels Virtuzz) Table f Cntents This

More information

WHITE PAPER. Vendor Managed Inventory (VMI) is Not Just for A Items

WHITE PAPER. Vendor Managed Inventory (VMI) is Not Just for A Items WHITE PAPER Vendr Managed Inventry (VMI) is Nt Just fr A Items Why it s Critical fr Plumbing Manufacturers t als Manage Whlesalers B & C Items Executive Summary Prven Results fr VMI-managed SKUs*: Stck-uts

More information

Chapter 7 Business Continuity and Risk Management

Chapter 7 Business Continuity and Risk Management Chapter 7 Business Cntinuity and Risk Management Sectin 01 Business Cntinuity Management 070101 Initiating the Business Cntinuity Plan (BCP) Purpse: T establish the apprpriate level f business cntinuity

More information

This report provides Members with an update on of the financial performance of the Corporation s managed IS service contract with Agilisys Ltd.

This report provides Members with an update on of the financial performance of the Corporation s managed IS service contract with Agilisys Ltd. Cmmittee: Date(s): Infrmatin Systems Sub Cmmittee 11 th March 2015 Subject: Agilisys Managed Service Financial Reprt Reprt f: Chamberlain Summary Public Fr Infrmatin This reprt prvides Members with an

More information

Licensing Windows Server 2012 R2 for use with virtualization technologies

Licensing Windows Server 2012 R2 for use with virtualization technologies Vlume Licensing brief Licensing Windws Server 2012 R2 fr use with virtualizatin technlgies (VMware ESX/ESXi, Micrsft System Center 2012 R2 Virtual Machine Manager, and Parallels Virtuzz) Table f Cntents

More information

Online Learning Portal best practices guide

Online Learning Portal best practices guide Online Learning Prtal Best Practices Guide best practices guide This dcument prvides Micrsft Sftware Assurance Benefit Administratrs with best practices fr implementing e-learning thrugh the Micrsft Online

More information

CLOUD COMPUTING: SECURITY THREATS AND MECHANISM

CLOUD COMPUTING: SECURITY THREATS AND MECHANISM CLOUD COMPUTING: SECURITY THREATS AND MECHANISM Vaishali Jshi 1, Lakshmi 2, Vivek Gupta 3 1,2,3 Department f Cmputer Science Engineering, Acrplis Technical Campus, Indre ABSTRACT Clud cmputing is a mdel

More information

TrustED Briefing Series:

TrustED Briefing Series: TrustED Briefing Series: Since 2001, TrustCC has prvided IT audits and security assessments t hundreds f financial institutins thrugh ut the United States. Our TrustED Briefing Series are white papers

More information

POLICY 1390 Information Technology Continuity of Business Planning Issued: June 4, 2009 Revised: June 12, 2014

POLICY 1390 Information Technology Continuity of Business Planning Issued: June 4, 2009 Revised: June 12, 2014 State f Michigan POLICY 1390 Infrmatin Technlgy Cntinuity f Business Planning Issued: June 4, 2009 Revised: June 12, 2014 SUBJECT: APPLICATION: PURPOSE: CONTACT AGENCY: Plicy fr Infrmatin Technlgy (IT)

More information

University of Texas at Dallas Policy for Accepting Credit Card and Electronic Payments

University of Texas at Dallas Policy for Accepting Credit Card and Electronic Payments University f Texas at Dallas Plicy fr Accepting Credit Card and Electrnic Payments Cntents: Purpse Applicability Plicy Statement Respnsibilities f a Merchant Department Prcess t Becme a Merchant Department

More information

Data Protection Policy & Procedure

Data Protection Policy & Procedure Data Prtectin Plicy & Prcedure Page 1 Prcnnect Marketing Data Prtectin Plicy V1.2 Data prtectin plicy Cntext and verview Key details Plicy prepared by: Adam Haycck Apprved by bard / management n: 01/01/2015

More information

Process Automation With VMware

Process Automation With VMware Prcess Autmatin With VMware Intelligent Service Autmatin fr Real and Virtual Envirnments Intrductin This Whitepaper describes hw the UC4 platfrm integrates with the VMware vsphere Server and the VMware

More information

WHITE PAPER SPON. The Need for Enterprise-Grade File Sync and Share. Published February 2015 SPONSORED BY. An Osterman Research White Paper

WHITE PAPER SPON. The Need for Enterprise-Grade File Sync and Share. Published February 2015 SPONSORED BY. An Osterman Research White Paper WHITE PAPER N The Need fr Enterprise-Grade An Osterman Research White Paper Published February 2015 SPONSORED BY spnsred by SPON spnsred by Osterman Research, Inc. P.O. Bx 1058 Black Diamnd, Washingtn

More information

Considerations for Success in Workflow Automation. Automating Workflows with KwikTag by ImageTag

Considerations for Success in Workflow Automation. Automating Workflows with KwikTag by ImageTag Autmating Wrkflws with KwikTag by ImageTag Cnsideratins fr Success in Wrkflw Autmatin KwikTag balances cmprehensive, feature-rich Transactinal Cntent Management with affrdability, fast implementatin, ease

More information

Defining Sales Campaign Automation How e-mail, the Killer App, is best applied to marketing

Defining Sales Campaign Automation How e-mail, the Killer App, is best applied to marketing Defining Sales Campaign Autmatin Hw e-mail, the Killer App, is best applied t marketing Summary: Cmpanies tday are steadily adpting strategies and technlgies t reach prspects, custmers, and partners thrugh

More information

Osterman Research User Guides

Osterman Research User Guides Osterman Research User Guides Hw t Evaluate and Chse a Messaging Archival Slutin 2006 Editin Osterman Research, Cntural and RITE Chice have published a user guide that will help rganizatins f all sizes

More information

WHITE PAPER SPON. The Need for Enterprise-Grade File Sharing and Synchronization. Published July 2012 SPONSORED BY. An Osterman Research White Paper

WHITE PAPER SPON. The Need for Enterprise-Grade File Sharing and Synchronization. Published July 2012 SPONSORED BY. An Osterman Research White Paper WHITE PAPER N The Need fr Enterprise-Grade Synchrnizatin An Osterman Research White Paper Published July 2012 spnsred by spnsred by SPONSORED BY spnsred by SPON spnsred by spnsred by Osterman Research,

More information

Zimbra Professional Services Portfolio, Purchasing Guide & Price List

Zimbra Professional Services Portfolio, Purchasing Guide & Price List In- Tuitin Netwrks Ltd Zimbra Prfessinal Services Prtfli, Purchasing Guide & Price List This dcument prvides an verview f In- Tuitin Netwrks Limited s range f Zimbra Prfessinal Services available n the

More information

Business Intelligence represents a fundamental shift in the purpose, objective and use of information

Business Intelligence represents a fundamental shift in the purpose, objective and use of information Overview f BI and rle f DW in BI Business Intelligence & Why is it ppular? Business Intelligence Steps Business Intelligence Cycle Example Scenaris State f Business Intelligence Business Intelligence Tls

More information

Key Steps for Organizations in Responding to Privacy Breaches

Key Steps for Organizations in Responding to Privacy Breaches Key Steps fr Organizatins in Respnding t Privacy Breaches Purpse The purpse f this dcument is t prvide guidance t private sectr rganizatins, bth small and large, when a privacy breach ccurs. Organizatins

More information

VCU Payment Card Policy

VCU Payment Card Policy VCU Payment Card Plicy Plicy Type: Administrative Respnsible Office: Treasury Services Initial Plicy Apprved: 12/05/2013 Current Revisin Apprved: 12/05/2013 Plicy Statement and Purpse The purpse f this

More information

FINANCIAL SERVICES FLASH REPORT

FINANCIAL SERVICES FLASH REPORT FINANCIAL SERVICES FLASH REPORT Draft Regulatry Cmpliance Management Guideline Released by the Office f the Superintendent f Financial Institutins May 5, 2014 On April 30, 2014, the Office f the Superintendent

More information

WHITE PAPER SPON. The Critical Need for Enterprise-Grade File Sync and Share Solutions. Published August 2015. An Osterman Research White Paper

WHITE PAPER SPON. The Critical Need for Enterprise-Grade File Sync and Share Solutions. Published August 2015. An Osterman Research White Paper WHITE PAPER Grade File Sync and Share An Osterman Research White Paper Published August 2015 spnsred by spnsred by SPON spnsred by Osterman Research, Inc. P.O. Bx 1058 Black Diamnd, Washingtn 98010-1058

More information

How Does Cloud Computing Work?

How Does Cloud Computing Work? Hw Des Clud Cmputing Wrk? Carl Mazzanti, CEO, emazzanti Technlgies IT Supprt and Clud Cmputing Services fr Small Business Hbken, NJ and NYC, 201-360- 4400 Owner [Pick the date] Hw des Clud Cmputing Wrk?

More information

Basic concept of Cloud computing

Basic concept of Cloud computing Basic cncept f Clud cmputing Abstract:- Mnica R Kabra (Vivekanand Arts Sardar Dalipsingh Cmmerce and science cllege Aurangabad) Clud cmputing is becming a pwerful netwrk architecture t perfrm large-scale

More information

Implementing an electronic document and records management system using SharePoint 7

Implementing an electronic document and records management system using SharePoint 7 Reprt title Agenda item Implementing an electrnic dcument and recrds management system using SharePint 7 Meeting Finance, Prcurement & Prperty Cmmittee 16 June 2008 Date Reprt by Dcument Number Head f

More information

Improved ADP and ACP Safe Harbor Plan Designs

Improved ADP and ACP Safe Harbor Plan Designs Imprtant Infrmatin Plan Administratin and Operatin April 2000* Imprved ADP and ACP Safe Harbr Plan Designs WHO'S AFFECTED This infrmatin applies t defined cntributin plans with a 401(k) feature r emplyer

More information

CONTENTS UNDERSTANDING PPACA. Implications of PPACA Relative to Student Athletes. Institution Level Discussion/Decisions.

CONTENTS UNDERSTANDING PPACA. Implications of PPACA Relative to Student Athletes. Institution Level Discussion/Decisions. This dcument is intended t prvide NCAA member institutins with an infrmatinal guide regarding the ptential implicatins f the Patient Prtectin and Affrdable Care Act f 2010 (PPACA) when fully implemented

More information

BYOD and Cloud Computing

BYOD and Cloud Computing BYOD and Clud Cmputing AIIM First Canadian Chapter May 22, 2014 Susan Nickle, Lndn Health Sciences Centre Chuck Rthman, Wrtzmans Sheila Taylr, Erg Infrmatin Management Cnsulting Clud cmputing Agenda What

More information

Monthly All IFS files, all Libraries, security and configuration data

Monthly All IFS files, all Libraries, security and configuration data Server Backup Plicy Intrductin Data is ne f Banks DIH Limited s mst imprtant assets. In rder t prtect this asset frm lss r destructin, it is imperative that it be safely and securely captured, cpied, and

More information

WHAT SHOULD I LOOK FOR WHEN I BUY HEALTH INSURANCE?

WHAT SHOULD I LOOK FOR WHEN I BUY HEALTH INSURANCE? WHAT SHOULD I LOOK FOR WHEN I BUY HEALTH INSURANCE? The Maine Bureau f Insurance 34 State Huse Statin Augusta, Maine 04333 207-624-8475 r 1-800-300-5000 (in Maine) http://www.maine.gv/pfr/insurance Paul

More information

Research Report. Abstract: Advanced Malware Detection and Protection Trends. September 2013

Research Report. Abstract: Advanced Malware Detection and Protection Trends. September 2013 Research Reprt Abstract: Advanced Malware Detectin and Prtectin Trends By Jn Oltsik, Senir Principal Analyst With Jennifer Gahm, Senir Prject Manager September 2013 2013 by The Enterprise Strategy Grup,

More information

Project Startup Report Presented to the IT Committee June 26, 2012

Project Startup Report Presented to the IT Committee June 26, 2012 Prject Name: SOS File 2.0 Agency: Secretary f State Business Unit/Prgram Area: Secretary f State Prject Spnsr: Al Jaeger Prject Manager: Beverly Maitland Prject Startup Reprt Presented t the IT Cmmittee

More information

Personal Data Security Breach Management Policy

Personal Data Security Breach Management Policy Persnal Data Security Breach Management Plicy 1.0 Purpse The Data Prtectin Acts 1988 and 2003 impse bligatins n data cntrllers in Western Care Assciatin t prcess persnal data entrusted t them in a manner

More information

Service Level Agreement in IBM T Clud - ITAP

Service Level Agreement in IBM T Clud - ITAP G-Clud Lt 4: Specialist Clud Services Service Definitin 100 Lngwater Avenue Green Park Reading Berkshire RG2 6GP Tel: 0118 9213 510 Email: gclud@dssec.c.uk Website: www.dssec.c.uk Intrductin Thank yu fr

More information

366 Degrees Gaining Extra Degrees of Success

366 Degrees Gaining Extra Degrees of Success 366 Degrees Gaining Extra Degrees f Success In the rush t gain new custmers, cmpanies ften verlk their best custmers the nes they already have. While finding and attracting new custmers is certainly fundamental

More information

Plus500CY Ltd. Statement on Privacy and Cookie Policy

Plus500CY Ltd. Statement on Privacy and Cookie Policy Plus500CY Ltd. Statement n Privacy and Ckie Plicy Statement n Privacy and Ckie Plicy This website is perated by Plus500CY Ltd. ("we, us r ur"). It is ur plicy t respect the cnfidentiality f infrmatin and

More information

Symantec User Authentication Service Level Agreement

Symantec User Authentication Service Level Agreement Symantec User Authenticatin Service Level Agreement Overview and Scpe This Symantec User Authenticatin service level agreement ( SLA ) applies t Symantec User Authenticatin prducts/services, such as Managed

More information

Standardization or Harmonization? You need Both

Standardization or Harmonization? You need Both Standardizatin r? Yu need Bth Albrecht Richen and Ansgar Steinhrst Recently the CFO f a majr cnsumer electrnics cmpany stated, We dn t need standardizatin f ur wrldwide prcesses, we need harmnizatin. Is

More information

HIPAA Notice of Privacy Practices. Central Ohio Surgical Associates, Inc.

HIPAA Notice of Privacy Practices. Central Ohio Surgical Associates, Inc. HIPAA Ntice f Privacy Practices Central Ohi Surgical Assciates, Inc. THIS NOTICE OF PRIVACY PRACTICES (THE NOTICE ) DESCRIBES HOW HEALTH INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN

More information

HIPAA Compliance 101. Important Terms. Pittsburgh Computer Solutions 724-942-1337

HIPAA Compliance 101. Important Terms. Pittsburgh Computer Solutions 724-942-1337 HIPAA Cmpliance 101 Imprtant Terms Cvered Entities (CAs) The HIPAA Privacy Rule refers t three specific grups as cvered entities, including health plans, healthcare clearinghuses, and health care prviders

More information

Vulnerability Management:

Vulnerability Management: Vulnerability Management: Creating a Prcess fr Results Kyle Snavely Veris Grup, LLC Summary Organizatins increasingly rely n vulnerability scanning t identify risks and fllw up with remediatin f thse risks.

More information

The Importance of Market Research

The Importance of Market Research The Imprtance f Market Research 1. What is market research? Successful businesses have extensive knwledge f their custmers and their cmpetitrs. Market research is the prcess f gathering infrmatin which

More information

System Business Continuity Classification

System Business Continuity Classification Business Cntinuity Prcedures Business Impact Analysis (BIA) System Recvery Prcedures (SRP) System Business Cntinuity Classificatin Cre Infrastructure Criticality Levels Critical High Medium Lw Required

More information

Cell Phone & Data Access Policy Frequently Asked Questions

Cell Phone & Data Access Policy Frequently Asked Questions Cell Phne & Data Access Plicy Frequently Asked Questins 1. Wh is eligible fr a technlgy allwance? First and fremst, the technlgy allwance is fr the benefit f the University, rather than fr the cnvenience

More information

WHITE PAPER SPON. Understanding the Benefits of Online Backup and Data Synchronization. Published September 2011 SPONSORED BY

WHITE PAPER SPON. Understanding the Benefits of Online Backup and Data Synchronization. Published September 2011 SPONSORED BY WHITE PAPER Understanding the Benefits f Online Backup and Data Synchrnizatin An Osterman Research White Paper Published September 2011 SPONSORED BY by SPON spnsred by Osterman Research, Inc. P.O. Bx 1058

More information

June 29, 2009 Incident Review Dallas Fort Worth Data Center Review Dated: July 8, 2009

June 29, 2009 Incident Review Dallas Fort Worth Data Center Review Dated: July 8, 2009 The purpse f this dcument is t capture the events and subsequent respnse t the incident that tk place in the DFW datacenter n 29 June, 2009. I. Executive Summary On 29 June, an area f the Rackspace DFW

More information

Corporate Standards for data quality and the collation of data for external presentation

Corporate Standards for data quality and the collation of data for external presentation The University f Kent Crprate Standards fr data quality and the cllatin f data fr external presentatin This paper intrduces a set f standards with the aim f safeguarding the University s psitin in published

More information

Thinking Different About Alternative Financing Options

Thinking Different About Alternative Financing Options Thinking Different Abut Alternative Financing Optins Christpher Mills Senir Business Develpment Officer Federal Natinal Cmmercial Credit This whitepaper will make yu think differently abut alternative

More information

Feature Guide. Virto Commerce Platform

Feature Guide. Virto Commerce Platform Feature Guide Virt Cmmerce Platfrm Fr mre infrmatin abut Virt Cmmerce, visit virtcmmerce.cm r call + 1 323 570 5588 t speak t a representative. Virt Cmmerce Platfrm: Fundatin fr Yur Business Virt Cmmerce

More information

Mobilizing Healthcare Staff with Cloud Services

Mobilizing Healthcare Staff with Cloud Services Mbilizing Healthcare Staff with Clud Services Published May 2012 Mbile Technlgies are changing hw healthcare staff delivers care. With new pwerful integrated slutins available fr the healthcare staff,

More information

Data Abstraction Best Practices with Cisco Data Virtualization

Data Abstraction Best Practices with Cisco Data Virtualization White Paper Data Abstractin Best Practices with Cisc Data Virtualizatin Executive Summary Enterprises are seeking ways t imprve their verall prfitability, cut csts, and reduce risk by prviding better access

More information