Chicago 1 (CHI-1) Data Center

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1 215 W. Ohio St. 5th Floor Chicago, IL Call Us Toll-Free 1 (866) Follow Like Us facebook.com/singlehop Chicago 1 (CHI-1) Data Center Enterprise-Class, Downtown Chicago Facility SingleHop s Chicago-1 data center is our first and one of our most active facilities. With over 2,000 servers installed, it also serves as a central hub for SingleHop s Chicago operations with 24x7 administrator coverage. Many of SingleHop s own internal systems reside in this facility. Featuring two power grids (South and central Chicago), backup generators, backup battery bay and numerous multi-ton cooling units, it is engineered to last. Chicago 1 Database Center - 1

2 Chicago 1 (CHI-1) Data Center Location Centrally located just blocks outside of downtown Chicago, SingleHop s Chicago-1 Data Center is at the intersection of two power substations. This facility, just minutes away from SingleHop s headquarters, houses servers for over 2,000 SingleHop servers. Overview Information Official Name Physical Location Security Redundant Infrastructure Max Server Capacity Test IP Chicago 1 (CHI-1) Chicago, IL 2N iometrics, Security Cameras, Key Cards Minimum of N+1 redundancy on both electrical and mechanical infrastructure 2, Specifications 24/7 staffing with SingleHop engineers Operations of 2,000+ servers Replacement part inventory for all servers 100% Cisco powered network 6x20 ton cooling units attery powered redundant dual UPS system 1x backup generator iometric and keycard security controls 12 security cameras with 24x7 recording Pre-action fire suppression system Chicago 1 Database Center - 2

3 Highlights Exceeds Tier III design standards Security, engineering, and operations teams staff on-site 24/7 High power density cabinets supporting up to 17kW of provisioned power Global IP network with fully redundant, 10G native backbone, high performance IP Transit, full IPv6 support, and POPs on 3 continents Utility power: 4 separate 34.5kV feeds from multiple substations Parking: 400+ spaces Over 6 levels of physical access security to cabinets and cages Loading Docks: 4 enclosed climate controlled, full size trailer dock bays Power Infrastructure Native support of up to 275watts per sq. ft. of usable power Minimum N+1 redundancy on all critical systems Solid State Static Transfer Switches connect all customer loads Environmentally friendly, battery-free rotary UPS systems 33 diesel-powered engine generators with 2,250kW capacity each, supported by 200,000 gallon underground fuel storage tanks High-power density cabinets supporting up to 17kW of provisioned power 3 power feeds per computer room Cooling and Humidification Infrastructure N+2 redundancy for Chillers & Computer Room ir Handlers (CRHs) 16 centrifugal chillers with 1,150-ton capacity each (8 per chiller plant) Over ton CRH units (520 tons per room) Two 500,000 gallon storage tanks of chilled water storage that can support 24 minutes of continuous full load operation IP Network Four separate network Points of Entry (POE) with diverse underground duct systems Dedicated underground conduits to each computer room from multiple diverse POEs Global IP network with fully redundant, 10G native backbone, high-performance IP Transit, full IPv6 support, and POPs on 3 continents Diverse path, protected fi ber ring to our other core network Physical Security 24/7 on-site security guards Visitors screened upon entry to verify identity Electronic security features two-factor biometric and proximity card authentical on Video surveillance of facility interior, exterior, and roof Surveillance videos archived for minimum 45 days Shipping and receiving areas isolated from colocation areas Man traps to prevent tailgating Routine physical walkthroughs by ServerCentral staff and security staff Chicago 1 Database Center - 3

4 Diagram SingleHop s multi-homed networks are always powered by Cisco hardware and SingleHop s proprietary LEP Platform with automated network administration. Due to the automated nature of the network, SingleHop is able to deploy IP capacity and space rapidly with less waiting time, and no involvement of network engineering staff. NLayer bovenet Rack Core Public Public Private Server Private SingleHop Network Capacity: Over 100 Gbps Chicago 1 Database Center - 4

5 Tours of this Data Center are vailable Schedule a live, in-person tour today of this data center with one of our Data Center Engineers. You will see how it s all done, from the generators, to the cooling system, to the data center floor itself. Rules of being at the data center Only wear closed shoes, no sandals or open footwear. Do not bring any knives or weapons, any liquids or foods, or any chemicals. Must have valid gov. issued ID. Security reserves the right to deny access to any person who does not meet the above qualifications or for any other reason if it believes that introducing that person into the facility could create any hazard. Please be aware that you will be escorted the entire time you are in the facility. t SingleHop we can help you find the cloud solutions that best meet your needs, for now and into the future. For more information, visit us at or give us a call at 1 (866) Chicago 1 Database Center - 5

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