Outstanding! professional services. Our software provides YOu with satisfied customers.

Size: px
Start display at page:

Download "Outstanding! professional services. Our software provides YOu with satisfied customers."

Transcription

1 Impressive in terms of efficiency. Easy to use. We use the 360 customer management of GEDYS IntraWare to work together optimally as a team, throughout the company in sales, marketing and service. Outstanding! You offer professional services. Our software provides YOu with satisfied customers. Our business solution is so functional, productive and flexible that everyone benefits from it you, your customers, business partners, suppliers and staff. Irrespective of the sector, company size or geographical location our CRM provides quick and secure access to important real-time information. It provides a solid foundation for important decisions. Secure your business success today by providing efficient customer care across all departments. In sales, out in the field, in marketing or in service the collaborative CRM 360 from GEDYS IntraWare combines individual requirements, an orderly flow of information, fully successful teamwork and an intuitive usage. The CRM helps you to create a uniformity in customer care that you do not want to miss anymore. Inspire your team In the office, at home, on the road and on the web.

2 2 3 CRM 360 In the office, at home, on the road and in the Cloud CRM for satisfied Customers New ways of working diversify the IT requirements of all departments. Progressively the demand for supporting different platforms, systems, web access, tablets and smartphones is increasing. There is only one solution for sales, marketing and service that supports every platform and which allows you to combine and modify platforms as you wish: GEDYS IntraWare 8 for Notes, Outlook, Web and Mobile. You can set up your individual CRM system using the GEDYS IntraWare 8 modules. GEDYS IntraWare 8 supports small installations and individual needs-based expansion, as well as the requirements of a scaled international system with hundreds of users. You obtain a uniform CRM system which can be integrated into different systems and any existing IT environment. GEDYS IntraWare 8 can be integrated everywhere It is easy to integrate s into CRM processes: Business Mail for Notes, Outlook and other systems integrates CRM profiles into your client. From the moment you receive an , you can see whether the sender exists already in your CRM system. If this applies, his contact data and the the last acitivites will be displayed. New companies, new contacts and even received s can be documented with just one click. Whether you strategically rely on Lotus Notes, you work with MS Outlook/Exchance or you prefer other systems and modern web applications; GEDYS IntraWare 8 can be integrated everywhere.

3 Company-wide address and master data management With the Contacts module you can standardize communication processes and thus create enterprise-wide transparency regarding all contact data including legal and social media communications. Contacts also checks duplicates and removes them. Omikron Data Quality Server Everywhere where addresses have to be applied in ERP systems, newsletters, web platforms, in CRM systems and in the generation of leads the Data Quality Server identifies doublets. With this powerful tool GEDYS IntraWare implements in a collaboration with the specialist Omikron professional data-quality projects across several applications. Electronic customer files Office displays all the documents, activities, information, appointments and tasks relating to customers, suppliers and business partners. In addition, the module provides you with customized filing structures for your document management system. You can copy your documents in their structure from the file server into the Office database with just one click. Manage forms, activities and applications efficiently Workflow is your customized solution for optimizing the most important information, checking and approval processes, dunning blocks and substitute rules. You profit by reducing process times and manual processing to a minimum.

4 4 5 Transparency and Teamwork Active appointment and task planning for people and groups With Schedule you always know where your colleagues are and what they are doing: You can use it to coordinate customer appointments, meetings, service calls etc. and create the corresponding calendar entries for your colleagues. Incoming and outgoing computer telephony Using Call Control, you can make a phone call by selecting the phone number directly from the CRM system (contact data, documents, s). When you receive a call, the computer instantly displays the caller and his contact information. All calls received during your absence are documented and presented as a call-back list. The gateway to YOur information The Portal module is your individual entry into the CRM system. Your tasks, appointments, customers and s everything at a glance. Travel expenses management The self-learning Travel software supports the entire process of organizing a business trip right from the request through approval and accounting to automatically booking via FAS.

5 Software for Marketing For campaigns that achieve results Using the Marketing module, you can plan your campaigns, choose your target groups and analyse your results. In the Action Center which is of comfortable use, you control your acitivies efficiently with a 360 view. Costing and campaign ratings are integrated for complete budgetary control and performance reviews, which also can be exported to Excel. Planning, organizing and arranging events Event Manager significantly reduces the time spent on organizing events with its features for scheduling, resource planning, task management, guest management, correspondence with guests and service partners as well as costing and pricing with evaluations. Additionally, the module offers an online event calender with an integrated registration form. Professional marketing and form letters The Mailing module provides you with further mailing features such as automatically editing continuous campaigns. Whether you want to send letters, faxes or s even in HTML format Mailing allows you to select and send them directly from the CRM system and and to integrate the replies.

6 6 7 Support for Sales and Service Lead management, prospects, forecasts and strategic sales Using the Sales module you can develop your leads, create and manage prospects, calculations and quotes with forecasts and pipeline analyses clearly arranged. If required, you can support your sales team with individually configured sales methods. The 360 view will lead your sales department to success. Optimal use of service and support Whether you are managing complaints or giving service support on the phone, by fax, or online, you can use the Service module to reduce your response and reaction times. Clearly defined processes with escalation management, an automatic experts search and various analysis tools support you to improve quality. Contract and inventory management are integrated as well as a knowledge database. Working mobile with iphone, ipad, BlackBerry, Android & co Field staff members need the latest information and contact data wherever they are, for being able to work properly during a business trip. For this reason GEDYS IntraWare 8.mobile provides addresses, activities, appointments and tasks as well as opportunities and tickets plus a Google maps integration. A complete solution for service management Calculating project effort exactly Tach les is an add-on which tracks your projects from the acquisition phase through documentation, accounting for services and controlling to post-processing.

7 Data Analysis, Reports and Data Warehouse Selections and Analyses For your day-to-day operations you need simple selections and analyses for example for mailings, campaigns, excel exports etc. With the recent GEDYS IntraWare 8 an optimal connection to IntelliPRINT Analyses has been realized, which enables you to transform any view into an interactive analysis model and to analyse real-time-data. The Analyzer module integrates InfoZoom seamlessly into GEDYS Intra- Ware 8. Your data is displayed compressed on the screen giving you precise information about the contents and their distribution. You can use your selections for mailings, campaigns and exports to Excel. Exchanging data between YOur crm and erp systems Nowadays, professional customer relationship management is practically impossible without the connection between ERP and CRM systems. Even just automating the process of prospect becomes customer makes your company considerably more efficient. Using the Master Data module, you can synchronize data about companies, branch offices, contacts and articles in a standardized manner between your ERP system and your GEDYS IntraWare CRM system for instance. This standard interface automatically makes new, modified and concentrated data available for all connected systems. Efficient data analysis, reports and crm Data Warehouse The universal Analytics tool collects and analyzes all data on customers, transactions and products to provide a solid basis for operational CRM decisions. You can work with predefined sets of reports and analyses, including evaluations with historical views. For a 360 view you can use different data sources (such as ERP systems).

8 Notes OutlOOk Web mobile Cloud CRM 360 for customer management supports your staff any time, anywhere and regardless of the used IT infrastructure. Everything YOu want to know about crm project services Best practices, tips and tricks collected from 20 years of practical experience. Our experienced CRM consultants will GEDYS IntraWare GmbH Tel Fax give you expert advice even before the project begins support you to perform workshops support you to implement individual changes (customizing) support you to integrate ERP and other third-party systems support you to successfully set up and continually operate the CRM system assist with CRM audit processes to improve CRM efficiency arrange regular reviews and management meetings Contact us for YOur successful crm project We merge approved processes with modern ideas and technologies in order to get your innovative solution. We have already satisfied IBM: we are winner of multiple IBM awards in 1999, 2000, 2008 and 2012, including an award for the best mobile solution worldwide. EN02/

CUSTOMER MANAGEMENT IN THE CLOUD

CUSTOMER MANAGEMENT IN THE CLOUD CUSTOMER MANAGEMENT IN THE CLOUD SPEED UP YOUR BUSINESS WITH CRM2HOST. COST-EFFICIENT, FLEXIBLE, INTUITIVE AND SECURE. Business requirements steadily grow. You need efficient processes and central information

More information

Normal CRM Activities with Synergy

Normal CRM Activities with Synergy Normal CRM Activities with Synergy (866) 227-0221 www.synergyexpert.com Terminology Used by Synergy Common Synergy Terms we will be discussing will include: Resources / Persons - Employees of your organization

More information

Driven by a passion to develop our customers, SuperOffice has become one of Europes leading providers of CRM solutions.

Driven by a passion to develop our customers, SuperOffice has become one of Europes leading providers of CRM solutions. Caesar CRM CRM - your way Driven by a passion to develop our customers, SuperOffice has become one of Europes leading providers of CRM solutions. Do you want to increase your sales, customer loyalty and

More information

Enhancing productivity, enabling. Success. Sage CRM

Enhancing productivity, enabling. Success. Sage CRM Enhancing productivity, enabling Success. Sage CRM Customer Relationship Management Customer Relationship Management (CRM) is far more than just a software application. It is a business solution that gives

More information

Web access for real-time convenience online

Web access for real-time convenience online All access options Access Maximizer CRM when and where you need it Optimise productivity and increase profitability To work effectively and stay ahead of your competitors in today s demanding business

More information

Enhancing Productivity. Enabling Success. Sage CRM

Enhancing Productivity. Enabling Success. Sage CRM Enhancing Productivity. Enabling Success. Sage CRM Customer Relationship Management Customer Relationship Management (CRM) is far more than just a software application. It is a business solution that gives

More information

Compare your version to Maximizer CRM 12

Compare your version to Maximizer CRM 12 Compare your version to Features: Account and contact LinkedIn integration Time icalendar integration Task and automation Sales force automation & forecasting Marketing campaign automation & Customer service

More information

Maximizer CRM Group Edition

Maximizer CRM Group Edition Maximizer CRM Group Full featured and affordable CRM for small to medium sized enterprises Maximizer CRM Group is a fullfeatured CRM software solution that enables teams of up to ten users to work together

More information

Maximizer CRM Enterprise Edition

Maximizer CRM Enterprise Edition Maximizer CRM Enterprise Innovative and sophisticated CRM for medium to large organisations Today s demanding medium to largesized businesses are challenged with competing in a fierce market against tough

More information

Focused Sales Management

Focused Sales Management Focused Sales Management Make the most of every sales opportunity. directs your sales efforts towards the most profitable, most winnable deals, and helps you make the most of cross-selling and upselling

More information

Benefits to you. Account & Contact Management. Sales & Quotations Marketing & Campaigns Customer Service & Support Project & Event Management

Benefits to you. Account & Contact Management. Sales & Quotations Marketing & Campaigns Customer Service & Support Project & Event Management Account & Contact Management Sales & Quotations Marketing & Campaigns Customer Service & Support Project & Event Management Benefits to you Work as a team see a unified view of each customer accessible

More information

Sage CRM. Communicate, Collaborate, Compete with Sage CRM

Sage CRM. Communicate, Collaborate, Compete with Sage CRM Sage CRM Communicate, Collaborate, Compete with Sage CRM FEATURES AT-A-GLANCE FOR ALL USERS Easy to use with fresh look and feel Fully customisable interactive dashboard End-user personalisation of interface

More information

Enhance Your. Business Relationships. SageCRM. with. www.sagesoftware.co.in

Enhance Your. Business Relationships. SageCRM. with. www.sagesoftware.co.in Enhance Your Business Relationships with SageCRM www.sagesoftware.co.in Accelerate Your Performance with True 360 Business Visibility Imagine: Your top sales professional calls your best customer to sell

More information

Enhancing productivity. Enabling success. Sage CRM

Enhancing productivity. Enabling success. Sage CRM Enhancing productivity. Enabling success. Sage CRM Customer Relationship Management Customer Relationship Management (CRM) is far more than just a software application. It is a business solution that gives

More information

Sage CRM I White Paper. Enhance Your Business Relationships With Sage CRM

Sage CRM I White Paper. Enhance Your Business Relationships With Sage CRM I White Paper Enhance Your Business Relationships With Accelerate Your Performance With True 360 Business Visibility Imagine: Your top sales professional calls your best customer to sell him a new product.

More information

360 success with the update.crm product modules: Take full advantage of our technological innovations

360 success with the update.crm product modules: Take full advantage of our technological innovations www.update.com 360 success with the update.crm product modules: Take full advantage of our technological innovations» Our customers are more successful. Product overview update.crm Add-ons www.update.com

More information

Build Contacts, Manage Relationships, Get Results

Build Contacts, Manage Relationships, Get Results Build Contacts, Manage Relationships, Get Results ACT! is the world s best selling contact management software with over 120,000 UK registered users. By using Sage ACT!, individuals, small businesses and

More information

NetSuite CRM+ Powerful CRM That Drives The Complete Customer Lifecycle. Why NetSuite CRM+? NETSUITE BENEFITS. Data Sheet

NetSuite CRM+ Powerful CRM That Drives The Complete Customer Lifecycle. Why NetSuite CRM+? NETSUITE BENEFITS. Data Sheet NetSuite CRM+ Powerful CRM That Drives The Complete Customer Lifecycle Data Sheet NETSUITE BENEFITS Benefits experienced by organizations using NetSuite CRM+ include 1 : Improve sales productivity by 15%

More information

Focused sales management

Focused sales management Focused sales management Make the most of every sales opportunity Sage CRM directs your sales efforts toward the most profitable, most winnable deals and helps you make the most of cross-selling and upselling

More information

Mitel BusinessCTI. Integrated call management at the click of a mouse. Mitel BusinessCTI: The Unified Communications Solution

Mitel BusinessCTI. Integrated call management at the click of a mouse. Mitel BusinessCTI: The Unified Communications Solution Mitel BusinessCTI Integrated call management at the click of a mouse Mitel BusinessCTI: The Unified Communications Solution To drive forward convergence in enterprise communications, Mitel offers a powerful

More information

CRM Comparison Report: Act! & Microsoft Dynamics

CRM Comparison Report: Act! & Microsoft Dynamics CRM Comparison Report: & Microsoft Dynamics is a leading contact management system used by small businesses and sales teams to manage their customers, prospects, opportunities and activities. But as organisations

More information

Sage CRM 7.1 Overview. What s New with Sage CRM 7.1 & Sage CRM 7.1 SP2

Sage CRM 7.1 Overview. What s New with Sage CRM 7.1 & Sage CRM 7.1 SP2 Sage CRM 7.1 Overview What s New with Sage CRM 7.1 & Sage CRM 7.1 SP2 Abstract Sage CRM v7.1 is packed with new features which will make a real and immediate impact to businesses looking to stay ahead

More information

Focused Sales Management

Focused Sales Management Focused Sales Management Make the most of every sales opportunity. directs your sales efforts towards the most profitable, most winnable deals, and helps you make the most of cross-selling and upselling

More information

Sage CRM Focused Sales Management

Sage CRM Focused Sales Management Sage CRM Focused Sales Management Equipping your sales team with the complete customer information and the necessary tools to enable them to do their job effectively is very important. Sage CRM empowers

More information

Customer Relationship Management - a strategic approach

Customer Relationship Management - a strategic approach Sage CRM Solutions Customer Relationship Management - a strategic approach Managing interactions with prospects and customers effectively and profitably is a fundamental part of business. Success depends

More information

Óbuda University Keleti Károly Faculty of Business and Management Institute of Enterprise Management

Óbuda University Keleti Károly Faculty of Business and Management Institute of Enterprise Management Dr. Parragh Bianka Óbuda University Keleti Károly Faculty of Business and Management Institute of Enterprise Management Whatis Customer Relationship Management? Customer relationship management (CRM) is

More information

Worldclass Recruiting Software for successful Enterprises

Worldclass Recruiting Software for successful Enterprises Worldclass Recruiting Software for successful Enterprises Transform your business with staffitpro WEB. We have been supporting recruiting agencies for over 15 years. staffitpro WEB is the top market leading

More information

Compare versions with Maximizer CRM 12: Summer 2013

Compare versions with Maximizer CRM 12: Summer 2013 Compare versions with Maximizer CRM 12: Summer Group and Enterprise Editions The Summer release of 12 continues to build on the theme of enhanced performance, usability and productivity while maintaining

More information

Mitel MiCollab Client

Mitel MiCollab Client Mitel MiCollab Client Making In the Moment Communications More Dynamic In today s fast-paced, competitive world of business how can employees work together efficiently & effectively to help drive the success

More information

ROIof. Ways Increase the. Referral Growth and Retention through. Home Health CRM

ROIof. Ways Increase the. Referral Growth and Retention through. Home Health CRM 8 to Ways Increase the ROIof Referral Growth and Retention through Home Health CRM ROI 1 Referral Analytics Data Driven Referral Growth. Return on investment always begins by knowing the numbers. Through

More information

Sage CRM 7.3 Release Preview

Sage CRM 7.3 Release Preview Sage CRM 7.3 Release Preview Introduction This Release Preview provides information about new Sage CRM 7.3 features, and enhancements to existing features. We ve included a description of each feature,

More information

Customer Timeline - New in Summer 2012. Web Lead Capture - New in Summer 2012. Built-In Dashboards - New in Summer 2012

Customer Timeline - New in Summer 2012. Web Lead Capture - New in Summer 2012. Built-In Dashboards - New in Summer 2012 What s New Maximizer CRM 12 Features New Mobile Access User Interface Enhanced Mobile Access Appointment Management Enhanced Web Access User Interface Improved Web Access Speed & Navigation LinkedIn Integration

More information

c360 Product Catalog

c360 Product Catalog c360 Product Catalog Built on Microsoft Dynamics CRM 2011 c360 Solutions Inc 2002 Perimeter Summit Blvd Suite 700 Atlanta, GA 30319 Toll Free Product Sales 888.929.3670 E-mail sales@c360.com c360 PRODUCTS

More information

SMART CRM Desk for Service Sector. Solution for Customer Relationship Mgmt (CRM) in Service Industry

SMART CRM Desk for Service Sector. Solution for Customer Relationship Mgmt (CRM) in Service Industry SMART CRM Desk for Service Sector Solution for Customer Relationship Mgmt (CRM) in Service Industry SMART CRM Desk for Service Sector A unique solution for the aftermarket warranty and service operations,

More information

EFFICIENT COMMUNICATION WITH XPHONE UNIFIED COMMUNICATIONS

EFFICIENT COMMUNICATION WITH XPHONE UNIFIED COMMUNICATIONS NEW FUNCTIONS in Service Release 3 EFFICIENT COMMUNICATION WITH XPHONE UNIFIED COMMUNICATIONS The complete solution for any size of company Modular. Scalable. Platform-independent. COMPUTER TELEPHONY INTEGRATION

More information

Business Management Made Simpler

Business Management Made Simpler SAP Brief SAP s for Small Businesses and Midsize Companies SAP Business One Objectives Business Management Made Simpler Successfully manage and grow your small business Successfully manage and grow your

More information

CRM for Sales. Increase productivity and sales effectiveness to optimise opportunities and drive revenue. Email Templates

CRM for Sales. Increase productivity and sales effectiveness to optimise opportunities and drive revenue. Email Templates CRM for Sales Increase productivity and sales effectiveness to optimise opportunities and drive revenue From quote to close, sales executives and frontline sales professionals face the challenge of higher

More information

FS CRM Solution. = Customer Relationship Management = After Sales Support = = Marketing = Sales = Customer Service = Inventory =

FS CRM Solution. = Customer Relationship Management = After Sales Support = = Marketing = Sales = Customer Service = Inventory = FS CRM Solution = Customer Relationship Management = After Sales Support = = Marketing = Sales = Customer Service = Inventory = The FS CRM is a cloud hosted on demand solution that caters to all your customer

More information

isotravel.com Customer Relationship Management for Tourism Companies

isotravel.com Customer Relationship Management for Tourism Companies isotravel.com Customer Relationship for Tourism Companies Hier Emerald With Emerald, ISO has developed a tailor-made CRM solution for the needs of the tourism market. Emerald supports the whole process

More information

CRM Modules CRM CRM. CRM (Client Relationship Management)

CRM Modules CRM CRM. CRM (Client Relationship Management) (Client Relationship Management) Intended for all services, these applications let you better know your customers, better qualify them to better meet their needs and increase sales. Thanks to the definition

More information

Introduction to Customer Relationship Management (CRM) Systems

Introduction to Customer Relationship Management (CRM) Systems Introduction to Customer Relationship Management (CRM) Systems CRM systems give organisations the technology and business processes to easily identify, acquire and retain profitable clients. CRM applications

More information

New to CRM? Discover Cloud Delivered CRM in 30 minutes!

New to CRM? Discover Cloud Delivered CRM in 30 minutes! New to CRM? Discover Cloud Delivered CRM in 30 minutes! Software applications delivered over the Cloud and based on the SaaS subscription model have gone through hyper growth over the last few years and

More information

S U M M A R Y O F T R A D E P O I N T E N T E R P R I S E F O R W I N D O W S C O R E F U N C T I O N A L I T Y

S U M M A R Y O F T R A D E P O I N T E N T E R P R I S E F O R W I N D O W S C O R E F U N C T I O N A L I T Y S U M M A R Y O F T R A D E P O I N T E N T E R P R I S E F O R W I N D O W S C O R E F U N C T I O N A L I T Y C U S T O M E R R E L A T I O N S H I P M A N A G E M E N T O V E R V I E W CRM: Contact

More information

Microsoft Dynamics CRM

Microsoft Dynamics CRM Microsoft Dynamics CRM Positioning & overview Short version Agenda Microsoft Dynamics CRM - Positioning Microsoft Dynamics CRM - Functions at a glance Benefits and references Microsoft Dynamics CRM - Positioning

More information

Lead Management CRM Marketing Automation Powerful. Affordable. Intuitive. gold-vision

Lead Management CRM Marketing Automation Powerful. Affordable. Intuitive. gold-vision Unify your communications with Gold-Vision, a fully featured CRM solution with customer Contact, Sales, Marketing, Projects and Events. Gold-Vision stands out from the crowd with interactive dashboard

More information

NetSuite Development Services

NetSuite Development Services www.folio3.com NetSuite Development Services Cloud based solutions like NetSuite are rapidly becoming the norm for both SMB and Enterprises. However, companies often find that they need to customize NetSuite

More information

Long-Term Customer Loyalty. Total Integration. Investment For The Future. CRM. Customer Relationship Management

Long-Term Customer Loyalty. Total Integration. Investment For The Future. CRM. Customer Relationship Management Long-Term Customer Loyalty. Total Integration. Investment For The Future. CRM Customer Relationship Management Customer Relationship Management - Where the Customer Really Is King Data transfer from one

More information

Evolution of CRM. What is CRM? CRM at it s Core is. Sage CRM PC Retreat 2013. www.martinandassoc.com 1. Agenda. What is CRM? Why CRM?

Evolution of CRM. What is CRM? CRM at it s Core is. Sage CRM PC Retreat 2013. www.martinandassoc.com 1. Agenda. What is CRM? Why CRM? PC Retreat 2013 : 360 view of your business. For the following teams in your organization Executive, Sales, Finance, Marketing Customer Care and Process Management ( is now included with Sage 100 ERP)

More information

RETAIL COMMUNICATIONS

RETAIL COMMUNICATIONS RETAIL SOLUTIONS RETAIL solutions RETAIL COMMUNICATIONS THE CHALLENGES Your employees are busy serving in-store customers, the phones are ringing unanswered; will missed calls result in missed sales opportunities?

More information

Maximizer CRM For Sales

Maximizer CRM For Sales OVERVIEW Maximizer CRM For Sales MAXIMIZER CRM Published By Increase productivity and sales effectiveness to optimize opportunities and drive revenue From quote to close, sales executives and frontline

More information

Compare Versions with Maximizer CRM 2015

Compare Versions with Maximizer CRM 2015 Compare Versions with Group and Enterprise Editions is the fully-featured flexible solution, providing Sales Force Marketing and Workflow Automation, in addition to Customer Service Case Management that

More information

Product Information. Sugar vs Zoho. Features Comparison

Product Information. Sugar vs Zoho. Features Comparison Product Information vs Zoho Features Comparison CRM Community Price / user / month $0 $35 $45 $60 $100 $0 $12 $25 Price / user / year $0 $420 $540 $720 $1,200 $0 $144 $300 User limits no limit no limit

More information

Second CRM Startup Pack

Second CRM Startup Pack Second CRM Startup Pack An Introduction Making Businesses Profitable www.secondcrm.com /secondcrm CRM for Startups Early stage Startups only focus on the idea and product and customer development is usually

More information

The SAP Business One Mobile Application for iphone and ipad. August 2011

The SAP Business One Mobile Application for iphone and ipad. August 2011 The SAP Business One Mobile Application for iphone and ipad August 2011 This mobile application allows you to interact anytime and anywhere with the integrated business management application for small

More information

32 Benefits of Pipeliner CRM

32 Benefits of Pipeliner CRM SLIDE DECK: 32 Benefits of r CRM www.pipelinersales.com 32 Benefits of r CRM r originally was designed as a tool for sales empowerment. With its newest release r meets the highest requirements for enterprise

More information

Compare versions with Maximizer CRM 12: Winter 2012

Compare versions with Maximizer CRM 12: Winter 2012 Compare versions with Maximizer CRM 12: Winter 2012 Group and Enterprise Editions The Winter release of Maximizer CRM 12 continues to build on the theme of enhanced performance, usability and productivity

More information

Sage CRM. Sage CRM v7.1 Cloud. sagecrm.com/trial

Sage CRM. Sage CRM v7.1 Cloud. sagecrm.com/trial Sage CRM Sage CRM v7.1 Cloud sagecrm.com/trial Sage CRM provides your business with a complete view of prospect and customer interactions, enabling effective communication throughout the organisation.

More information

CWA Flow. CWA Flow 8D Report. The flexibly configurable software. Claim and Complaint Management. User-defined forms and processes

CWA Flow. CWA Flow 8D Report. The flexibly configurable software. Claim and Complaint Management. User-defined forms and processes CWA Flow 8D Report Web- and workflow-based software for claims, problems and 8D reports CWA Flow Claim and Complaint Management The flexibly configurable software User-defined forms and processes Workflow

More information

MULTI-CHANNEL BUSINESS SOFTWARE. Contact Management. e-commerce solutions. Full ERP/ CRM CALL CENTRE MANAGER

MULTI-CHANNEL BUSINESS SOFTWARE. Contact Management. e-commerce solutions. Full ERP/ CRM CALL CENTRE MANAGER MULTI-CHANNEL Contact Management e-commerce solutions Full ERP/ CRM CALL CENTRE MANAGER Introduction A new generation of contact management software to manage both sales prospecting and servicing existing

More information

Who s ready to buy now? Who s a warm prospect? Who s been left behind? Top Producer has the answers.

Who s ready to buy now? Who s a warm prospect? Who s been left behind? Top Producer has the answers. Who s ready to buy now? Who s a warm prospect? Who s been left behind? Top Producer has the answers. Top Producer - the easy-to-use CRM Follow up with prospects and leads wherever you are A professional

More information

OpenERP at a Glance. Open Source: OpenERP is committed to Open Source. The software is published under the AGPL licence

OpenERP at a Glance. Open Source: OpenERP is committed to Open Source. The software is published under the AGPL licence OpenERP at a Glance OpenERP is a comprehensive suite of business applications including Sales, CRM, Chatter, Project management, Warehouse management, Manufacturing, Accounting and Human Resources. Complete

More information

www.nb2bc.co.uk Planning for CRM E-Business Conference 2009: Finding and Keeping Profitable Customers Steve Orriss 17 Th September 2009

www.nb2bc.co.uk Planning for CRM E-Business Conference 2009: Finding and Keeping Profitable Customers Steve Orriss 17 Th September 2009 Planning for CRM E-Business Conference 2009: Finding and Keeping Profitable Customers Steve Orriss 17 Th September 2009 Today s objective Understand some of the key issues around a successful CRM project

More information

Sage CRM with Sage ERP MAS 90 March Madness Lunch & Learn 2012

Sage CRM with Sage ERP MAS 90 March Madness Lunch & Learn 2012 SAGECRM - INCLUDEDIN SAGEMAS 90 V4.5 PRESENTED BY JEFF ROSE WHAT IS INCLUDEDWITHMAS 90/200 4.5 SageCRM Software and Licenses Included with MAS 90/200 SageCRM 200 Server License $3,995 if purchased separately

More information

CRM: Retaining Your Customers: Preventing Your Competitors

CRM: Retaining Your Customers: Preventing Your Competitors CRM: Retaining Your Customers: Preventing Your Competitors Krittapon Victor Indarakris Founder & CEO Blue Intelligence (Thailand) Co., Ltd. October 30, 2007 Microsoft CRM October 30 th, 2007 1 Core Microsoft

More information

Sales Force Automation

Sales Force Automation Sales Force Automation 360 Degree View VinnoCRM gives a 360-degree view of each of your customers, enabling you to acquire deep knowledge of every account, facilitate collaboration across your organization,

More information

OpenScape Web Collaboration

OpenScape Web Collaboration OpenScape Web Collaboration The quickest and easiest way to collaborate, share and support online Performance-boosting collaboration and secure support from anywhere Issues raised, ideas shared and decisions

More information

The Internet Software for Human Resource Consultants and Companies

The Internet Software for Human Resource Consultants and Companies The Internet Software for Human Resource Consultants and Companies CUTTING EDGE TECHNOLOGY: OKTOCAREER PROVIDES YOUR COMPETITIVE ADVANTAGE With OktoCareer I am in control While personnel departments are

More information

Overview & Highlights- Maximizer CRM Live

Overview & Highlights- Maximizer CRM Live Overview & Highlights- Maximizer CRM Live In today s world, businesses need a tool that helps flourish client relationships. Maximizer CRM Live is that tool for our firm. Maximizer CRM Live saves money,

More information

SAP CRM Sales 2.0 Mobile Application

SAP CRM Sales 2.0 Mobile Application SAP CRM Sales 2.0 Mobile Application Mobilizing Sales Increases Sales Effectiveness A typical sales cycle is longer without mobile access to sales information Sales Ops Planning and Targets Marketing Demand

More information

OpenScape Web Collaboration

OpenScape Web Collaboration OpenScape Web Collaboration The quickest and easiest way to collaborate, share and support online Performance-boosting collaboration and secure support from anywhere Issues raised, ideas shared and decisions

More information

Wizard-Driven Dashboards: A personalized, instant snapshot of your business

Wizard-Driven Dashboards: A personalized, instant snapshot of your business What s includes new features and key enhancements in the following areas: User Interface All Access Licensing Business Intelligence Business Productivity Mobile Marketing Automation Sales Force Automation

More information

MS-8913: Microsoft Dynamics CRM 4.0 Applications. Course Objectives. Required Exam(s) Price. Duration. Methods of Delivery.

MS-8913: Microsoft Dynamics CRM 4.0 Applications. Course Objectives. Required Exam(s) Price. Duration. Methods of Delivery. MS-8913: Microsoft Dynamics CRM 4.0 Applications This three-day instructor led course explores the Microsoft Dynamics CRM application from a user's perspective. Application functionality covered in the

More information

Sage 300 ERP 2014 Get more done.

Sage 300 ERP 2014 Get more done. Sage 300 ERP 2014 Get more done. Get more done by connecting your business, providing a better customer experience, and increasing revenue. New web and mobile functionality: driving better customer experiences

More information

Session 7 : Information Systems

Session 7 : Information Systems INFORMATION STRATEGY Session 7 : Information Systems Tharaka Tennekoon B.Sc (Hons) Computing, MBA (PIM - USJ) POST GRADUATE DIPLOMA IN BUSINESS AND FINANCE 2014 CRM CRM - Customer Relationship Management

More information

Sage CRM 2015 R1 Release Preview

Sage CRM 2015 R1 Release Preview Sage CRM 2015 R1 Release Preview Introduction This Release Preview provides information about new Sage CRM 2015 R1 features, and enhancements to existing features. We ve included a description of each

More information

Using CONNECT to Outlook. CONNECT to Outlook ProductInfo. A strong team: DocuWare and Microsoft Outlook. Benefits

Using CONNECT to Outlook. CONNECT to Outlook ProductInfo. A strong team: DocuWare and Microsoft Outlook. Benefits CONNECT to Outlook ProductInfo A strong team: DocuWare and Microsoft Outlook Use CONNECT to Outlook to quickly store your email directly into DocuWare from MS Outlook. You can also easily search and access

More information

Mothernode CRM SALES & MARKETING EDITION

Mothernode CRM SALES & MARKETING EDITION Mothernode CRM SALES & MARKETING EDITION Increase lead acquisition and conversion, measure campaign revenue and integrate with popular marketing applications. Mothernode CRM The easiest way to run your

More information

Which is right for you?

Which is right for you? Which is right for you? Migrating from Contact Management to CRM was easy with Maximizer. Using their technology helps us anticipate the needs of our customers and make informed suggestions to help them

More information

Therefore. People. Process. Information. 2015 Product Brochure

Therefore. People. Process. Information. 2015 Product Brochure Therefore People. Process. Information. 2015 Product Brochure Therefore revolutionizes Why Therefore? the way information is managed and shared In today s fast-paced business environment, in your business.

More information

PROMATIS Enterprise Cloud Service for Sales Processes in Sales Support and Field Sales. MS Outlook. Integration. Oracle Fusion Applications Database

PROMATIS Enterprise Cloud Service for Sales Processes in Sales Support and Field Sales. MS Outlook. Integration. Oracle Fusion Applications Database PROMATIS Enterprise Cloud Service for Sales Processes in Sales Support and Field Sales MS Outlook Sales Mobile Sales Customer Data Management Continuous, enterprise-wide Business Processes Oracle Fusion

More information

Compare versions with Maximizer CRM 2015

Compare versions with Maximizer CRM 2015 Compare versions with Maximizer CRM Group and Enterprise Editions The latest release of continues to build on the theme of enhanced flexibility, business insight and data security, while maintaining Maximizer

More information

Digital Marketplace - G-Cloud

Digital Marketplace - G-Cloud Digital Marketplace - G-Cloud CRM Services Core offer 9 services in this area: 1. Dynamics CRM Upgrade Services Utilising this service, Core will undertake an evaluation of your current CRM platform. We

More information

Speed up your business

Speed up your business Speed up your business incadea is the leading provider of enterprise software solutions and services to the global automotive retail and wholesale market. With a proven industry focus and expertise, incadea

More information

Maximizer CRM Overview. A comprehensive look at Maximizer Software s latest CRM solutions

Maximizer CRM Overview. A comprehensive look at Maximizer Software s latest CRM solutions Maximizer CRM Overview A comprehensive look at Maximizer Software s latest CRM solutions The software just makes it easy in a fast moving environment for everyone in the organisation to know what is going

More information

CRM & xrm for your IT business

CRM & xrm for your IT business CRM & xrm for your IT business for the IT sector Give yourself the freedom to focus on excellent customer service Whether you are an IT service or software provider, by making your customers happy, you

More information

Enhancing Productivity. Enabling Success. Sage CRM

Enhancing Productivity. Enabling Success. Sage CRM Enhancing Productivity. Enabling Success. Sage CRM Rapid Route to Success & Value Rapid Route to Success Ease-of-Use Fast, Flexible Deployment Ease-of- Anywhere Access Business Integration Ease-of- Customisation

More information

Editions Comparison Chart

Editions Comparison Chart Sugar Professional Sugar Enterprise Sugar Ultimate List price / user / month $35 $60 $150 List price / user / year (contractual term) $420 $720 $1,800 Application or user limits no limits no limits no

More information

IT Tools for SMEs and Business Innovation

IT Tools for SMEs and Business Innovation Purpose This Quick Guide is one of a series of information products targeted at small to medium sized enterprises (SMEs). It is designed to help SMEs better understand, and take advantage of, new information

More information

PIVOTAL CRM FOR HOME BUILDING

PIVOTAL CRM FOR HOME BUILDING PIVOTAL CRM FOR HOME BUILDING AND REAL CASE STUDY ESTATE Managing the total customer lifecycle gives homebuilders the ability to create long-lasting client relationships and success WHITEPAPER ATTRACT,

More information

Sales Force Automation

Sales Force Automation Sales Force Automation Maximizer CRM helps sales managers, teams and individual contributors collaborate, access and share information across Sales, Marketing and Customer Service & Support. Key Benefits

More information

CRM for Business Intelligence

CRM for Business Intelligence CRM for Business Intelligence Real-time visibility into your business Strategise effectively and make informed business decisions with timely, accurate insight into your organisation. Maximizer CRM 2015

More information

Projektron BCS 7.24 More than a project management software

Projektron BCS 7.24 More than a project management software Projektron BCS 7.24 More than a project management software Imprint Projektron GmbH Charlottenstraße 68 10117 Berlin +49 30 3 47 47 64-0 info@projektron.de www.projektron.com As of 21.07.2015-11:41 Legal

More information

Sugar Professional. Approvals + + + + Competitor tracking + + + + Territory management + + + + Third-party sales methodologies + + + +

Sugar Professional. Approvals + + + + Competitor tracking + + + + Territory management + + + + Third-party sales methodologies + + + + Professional Corporate Enterprise Ultimate List price / user / month $35 $45 $60 $150 List price / user / year (contractual term) $420 $540 $720 $1,800 Application or user limits no limits no limits no

More information

Sage CRM: The Right CRM Solution for You

Sage CRM: The Right CRM Solution for You Sage CRM: The Right CRM Solution for You May 29, 2013 Robert Kramer Supervising Consultant BKD Technologies rkramer@bkd.com David Beard CRM Principal Sage Software @talkcrm What Is CRM & Why It Matters

More information

Buff up your business with Moffice CRM

Buff up your business with Moffice CRM Buff up your business with Moffice CRM Want to make business decisions & forecasts you can count on? Companies with Big Data analytics utilize comprehensive metrics and solid analysis to execute smarter

More information

Moving Customer Support from Email to a Help Desk to Boost Efficiency. July 2011

Moving Customer Support from Email to a Help Desk to Boost Efficiency. July 2011 Tame the Email Monster Moving Customer Support from Email to a Help Desk to Boost Efficiency July 2011 Table of Contents Executive Summary... 3 The Global Inbox... 4 Does Email Scale As Your Business Grows?...

More information

CURSOR-CRM. Perfect customer orientation

CURSOR-CRM. Perfect customer orientation CURSOR-CRM Perfect customer orientation C O O P E R A T I N G maximal freedom maximal confidence: Your independence with CURSOR-CRM! From creating the quotation and contract, up to the complex projects

More information

SOFTWARE CATALOGUE. BPA Solutions

SOFTWARE CATALOGUE. BPA Solutions SOFTWARE CATALOGUE BPA Solutions BPA - a safe investment for a fast return! Agenda Making SharePoint the best business platform Business Apps BPA CRM BPA Quality BPA Risk BPA Recruiting BPA Self-Service

More information

TEAM WORKFLOW MANAGEMENT SYSTEM

TEAM WORKFLOW MANAGEMENT SYSTEM TEAM WORKFLOW MANAGEMENT SYSTEM TEAM Workflow Management Small and Medium businesses are the builders, of any rising economy, they share more than 90% of GDP worldwide, Enhancement of internal business

More information

Everything You Need in Service Management Software

Everything You Need in Service Management Software Everything You Need in Service Management Software Welcome to Miracle Service With over 5,000 users in over 45 countries, Miracle Service is the field service software of choice for thousands of service

More information