TECH NOTES. Minimum MLC 226 IP MediaLink Controller Firmware required Applies to

Size: px
Start display at page:

Download "TECH NOTES. Minimum MLC 226 IP MediaLink Controller Firmware required Applies to"

Transcription

1 Application Name: IP Intercom HelpDesk Software Current Version: The following notes provide the revision history and a list of known software issues in the current release. For more information please call your Extron Applications Engineer. Updated: May 08, 2013 Extron Products Affected: IPI 101 AAP, IPI 104 AAP, IPI 201, IPI 201 AAP, IPI 204, and IPI 204 AAP, MLC 226 IP series TECH NOTES Minimum MLC 226 IP MediaLink Controller hardware required Applies to the IPI 101 AAP, IPI 104 AAP and MLC 226 IP Series only: The IP Intercom HelpDesk software will work properly only with MLC 226 IP MediaLink Controllers shipped after November 16, 2005 with ER E16076 or later. Controllers that support the IP Intercom HelpDesk software feature a second RJ-45 connector labeled Intercom and an audio output. Minimum MLC 226 IP MediaLink Controller Firmware required Applies to the IPI 101 AAP, IPI 104 AAP and MLC 226 IP Series only: The IP Intercom HelpDesk software will only work properly with MLC 226 IP MediaLink Controller firmware version 1.05 or greater. Minimum Microsoft.NET Framework and DirectX versions required: Microsoft.NET Framework version 2.0 and DirectX 9.0c or greater are required to be installed on the help desk computer running Windows XP before running the IP Intercom HelpDesk software. Microsoft.NET Framework version 3.5 and DirectX 11 are included in Windows 7. Latest Microsoft.NET Framework and DirectX can be downloaded at Microsoft website. System requirements: Microsoft Windows XP or Windows 7 1 GHz or faster 32-bit (x86) or 64-bit (x64) processor 1 GB RAM (32-bit) or 2 GB RAM (64-bit) 500 MB or more available hard disk space Windows supported Sound Card, microphone, and speakers Page 1

2 IP Intercom HelpDesk software TCP/IP protocols and standards The following ports should be open for the IP Intercom system to work properly: TCP Port 23 Telnet protocol for control and status TCP Port 3122 Inter helpdesk communications UDP Port 3121 UDP (User Datagram Protocol) for sending audio traffic UDP Port 1230 and Port 1231 UDP for the auto discovery function TECH NOTES - Continued Do not run the IP Intercom HelpDesk software and IP Link Device Manager simultaneously: Both applications use port 1230 to scan the local subnet for devices. Only one application can use port 1230 at a time. Intercom modules must be configured to call the help desk If an intercom module is not set up to call a help desk on one of its call buttons, it will be unable to receive communications from the help desk even though the module is shown in the HelpDesk software s inventory of intercom modules. In addition, the HelpDesk software s main screen will only show status (Active/Inactive) information. Panel-to-panel mode will only work in the same network subnet Panel-topanel mode will only work when both panels reside on the same network subnet. Virtual machine Extron does not recommend running IP Intercom HelpDesk software under Virtual Machine such as VMWare which creates a virtual operating system session on a PC. A dedicated PC running Windows XP or Windows 7 should be used as help desk. Dynamic plug / unplug PC s microphone & speaker devices The IP Intercom HelpDesk software may not work properly with dynamic plugging in and unplugging PC s microphone and speaker devices with help desk PC running Windows 7. PC s microphone and speakers must be plugged in all the time with help desk PC running Windows 7. Remote Desktop Prior to remote in to launch the IP Intercom HelpDesk software from another PC, it is recommended that the Remote audio playback option under the Local Resources tab in Remote Desktop Connection is set to Play on remote computer. Microsoft Windows 2000 is no longer supported The IP Intercom HelpDesk software no longer supports Windows Page 2

3 KNOWN ISSUES The following is a list of known software issues found in Software version 2.4 Issue (originated in v1.0) - Reassigning Button IP address results in incorrect IPI panel light Intermittent operation of a push-to-talk button has been seen after its IP address is changed from the central helpdesk IP address to another IPI panel s IP address. Workaround: Repeat the procedure to reassign the IP address of the IPI panel to the push-to talk button. Released Version: Date: May 08, 2013 SOFTWARE RELEASE HISTORY Added Feature PC microphone reconnect An option to access the PC s microphone when it is disconnected and reconnected has been added. Fixed Issue (originated in v2.4.2) Improve CPU usage when non IPIenabled device is added CPU usage might increase over time when non IPIenabled device is added to the Intercom List. This issue has been resolved. Page 3

4 Released Version: Date: September 01, 2010 SOFTWARE RELEASE HISTORY Added Feature - Microsoft Windows 7 support Microsoft Windows 7 support has been added. Added Feature - 64-bit operating systems support Support for 64-bit environments for Windows 7 x64 and Windows XP x64 has been added. Fixed Issue (originated in v2.3) Unable to save project The HelpDesk application is unable to save the project if PC s gateway IP address is not entered in the Windows Internet Protocol (TCP/IP) properties. This issue has been resolved. Page 4

5 SOFTWARE RELEASE HISTORY Released Version: 2.3 Date: January 16, 2009 Added Feature -.gcz file import Import.gcz file support has been added. Added Feature - MLC 226 IP device only MLC 226 IP device without an intercom module attached, can now be added to the Active Intercom list. This allows the help desk operator to make an announcement to an MLC 226 IP even if an IP Intercom module is not connected to the controller. A line level audio output on the rear panel of the MLC 226 IP is provided for mixing into the local sound system in each room. Added Feature - Broadcast Incoming Call mode Broadcast Incoming Call mode option has been added to the Forwarding tab in the HelpDesk Preferences. All available help desks in the system will be alerted of the incoming call at the same time, minimizing the risk of calls being missed. Added Feature - Section 508 Compliance Meets or exceeds accessibility standards for Electronic Information technology. For more information about Extron s Commitment to Accessibility please see our Accessibility Page at Fixed Issue (Originated in v 2.2) - Incoming Call Alert dialog appears using space bar while in Automatic mode The Incoming Call Alert dialog will appear by itself intermittently when pressing and releasing the keyboard s spacebar to activate Talk and Listen buttons while in Automatic mode. This issue has been resolved. Fixed Issue (Originated in v 2.2) - Incoming Call Alert dialog does not appear at the top - The Incoming Call Alert dialog does not appear at the top Window and stay behind other Windows. This issue has been resolved. Page 5

6 Released Version: 2.2 Date: December 07, 2007 SOFTWARE RELEASE HISTORY Fixed Listen button automatically deactivating (Originated in v 2.1) The Listen button will deactivate when user hovers the mouse over the Talk/Listen mode area. This issue has been resolved. Fixed automatic scan feature (Originated in v 2.1) - The automatic scan feature does not add the intercom module when both administrator and user passwords are set. This issue has been resolved. Fixed audio customization for HelpDesk Unavailable (Originated in v 2.1) The user is unable to change the HelpDesk Unavailable audio customization from Audio tab under HelpDesk Preferences. This issue has been resolved. Fixed audio customization for Incoming Call Alert (Originated in v 2.1) The Incoming Call Alert audio customization is not working properly. This issue has been resolved. Added Microsoft Windows Vista support Microsoft Windows Vista support has been added. Added contact closure relay control Contact closure relay control has been added in the Advanced Settings. Added server mode Server mode option is added to the Forwarding tab in the HelpDesk Preferences. Increased the maximum number of allowable intercom devices The application now capable of hosting up to 250 intercom devices. Removed audio customization for Intercom Ring Tone The Intercom Ring Tone is not used in the application. It has been removed. Page 6

7 SOFTWARE RELEASE HISTORY Released Version: 2.1 Date: May 22, 2007 Added New User interface General GUI improvement, created a new look. Added Call forwarding Allows you to forward all of your intercoms to another help desk running the IP Intercom HelpDesk software. Another option is to forward calls to multiple helpdesks creating a help desk server. Added Customization of default sound bite.wav files Add custom.wav files to replace default.wav files; i.e. Start up tone. Added Multiple General Purpose Sound Bites Create any 10 pre-recorded.wav files for general purpose announcements. Added Incoming call indicator The top of the main screen displays details of incoming call. Added Multiple Groups Support for up to 9 Call Groups. Added Group Sorting Allows you to sort the intercoms by Group, Location/Name, Status or Forwarding Location. Added Editing of Hyperlink pointer for Incoming Call Permits redirection to an IP Link Host for status or redirection to a custom information web page. Added User Level Password Permits Activation of the Listen button on the main screen for room monitoring. Added Customization of colors for GUI Change the background, foreground and dialog colors. Page 7

8 SOFTWARE RELEASE HISTORY Released Version: 1.0 Date: June 30, 2006 The following is a list of Tech Notes and Known Issues for the initial release. Unable to start application DirectX 9.0c is used by the HelpDesk application to capture and play back audio. If DirectX 9.0c is not correctly installed or is damaged, the HelpDesk application cannot be started. Workaround: Reinstall DirectX 9.0c. Reassign IP address of a panel twice Intermittently, the Push To Talk button will not change to a low amber state if you previously associated a PC s IP address to a button and then changed it to the IP address of a panel. Workaround: Repeat the procedure to reassign the IP address of a panel to the button. Unable to load Station Not Present wave file with Win 2000 machine The HelpDesk application is unable to load the Station Not Present wave file to the MLC 226 IP with administrator password assigned with Win 2000 machine. Workaround: Use IP Link File Manager or File Management page in the default web page to load the Station Not Present wave file. Intermittently the audio for Remote Speaker and Remote Line in Advanced Audio Settings affect each other When adjusting the Remote Speaker and Remote Line levels in the Advanced Audio Settings, intermittently the audio of both adjustments affect each other. Workaround: Adjust either Remote Speaker or remote Line again to go back to normal level if this occurs. Page 8

IPI 204, and IPI 204 AAP, MLC 226 IP series TECH NOTES

IPI 204, and IPI 204 AAP, MLC 226 IP series TECH NOTES Application Name: IP Intercom HelpDesk Software Current Version: 2.3 The following notes provide the revision history and a list of known software issues in the current release. For more information please

More information

IP Intercom Best Installation Practices. Abstract... 1. Overview: Designed for Simplicity...2. IP Intercom Hardware Stations...2

IP Intercom Best Installation Practices. Abstract... 1. Overview: Designed for Simplicity...2. IP Intercom Hardware Stations...2 IP Intercom Best Installation Practices Table of Contents Abstract... 1 Overview: Designed for Simplicity...2 IP Intercom Hardware Stations...2 IP Intercom HelpDesk Software...3 System Requirements...5

More information

IP Intercom System. Classroom intercom system for two-way voice communications, help desk support, and security/status monitoring.

IP Intercom System. Classroom intercom system for two-way voice communications, help desk support, and security/status monitoring. MediaLink IP Intercom System Two-way voice communications over an IP network Integrated microphone, speaker, and call buttons Flexible paging capabilities Classroom intercom system for two-way voice communications,

More information

IP Intercom System www.extron.com

IP Intercom System www.extron.com MediaLink IP Intercom System Two-way voice communications over an IP network Integrated microphone, speaker, and call buttons Flexible paging capabilities Classroom intercom system for two-way voice communications,

More information

SEDAR Client Installation Guide. Version 1.2

SEDAR Client Installation Guide. Version 1.2 SEDAR Client Installation Guide Version 1.2 January 27, 2014 10 Contents About This Guide... 2 Assumptions... 3 Date Format Synchronization... 3 Before You Begin the Installation Test of the SEDAR Client...

More information

Bell Aliant PC Phone Installation/Removal Guide

Bell Aliant PC Phone Installation/Removal Guide Bell Aliant PC Phone Installation/Removal Guide Version 10.4 bellaliant.net/unifiedcommunications Before you begin You will need to login into your Personal Agent, and change your password, before accessing

More information

Keri USB-A Connection and Configuration

Keri USB-A Connection and Configuration Step 1 - Connect the KPC-1 cable to the K-USB. NOTE: The form of the USB converter may vary, so the unit you receive may not be identical to the one displayed here. Step 2 Plug the USB Connector of the

More information

Additional Requirements for ARES-G2 / RSA-G2. One Ethernet 10 Base T/100 Base TX network card required for communication with the instrument.

Additional Requirements for ARES-G2 / RSA-G2. One Ethernet 10 Base T/100 Base TX network card required for communication with the instrument. TA Instruments TRIOS Software Installation Instructions Installation Requirements Your TRIOS Instrument Control software includes all the components necessary to install or update the TRIOS software, as

More information

Ultra Thin Client TC-401 TC-402. Users s Guide

Ultra Thin Client TC-401 TC-402. Users s Guide Ultra Thin Client TC-401 TC-402 Users s Guide CONTENT 1. OVERVIEW... 3 1.1 HARDWARE SPECIFICATION... 3 1.2 SOFTWARE OVERVIEW... 4 1.3 HARDWARE OVERVIEW...5 1.4 NETWORK CONNECTION... 7 2. INSTALLING THE

More information

USER GUIDE. Ethernet Configuration Guide (Lantronix) P/N: 2900-300321 Rev 6

USER GUIDE. Ethernet Configuration Guide (Lantronix) P/N: 2900-300321 Rev 6 KRAMER ELECTRONICS LTD. USER GUIDE Ethernet Configuration Guide (Lantronix) P/N: 2900-300321 Rev 6 Contents 1 Connecting to the Kramer Device via the Ethernet Port 1 1.1 Connecting the Ethernet Port Directly

More information

Cloudvue Remote Desktop Client GUI User Guide

Cloudvue Remote Desktop Client GUI User Guide Cloudvue Remote Desktop Client GUI User Guide I. To connect to a Windows server - After power up, the login screen will be displayed. A. Auto Search/User Defined Use Auto Search to find available Windows

More information

Remote Backup Software User Manual V 2.0

Remote Backup Software User Manual V 2.0 Remote Backup Software User Manual V 2.0 Table of Contents Chapter 1 Welcome to Remote Backup Software... 2 1.1 Overview... 2 1.2 Computer Disposition Request... 2 1.3 Convention... 2 Chapter 2 Installing

More information

Multi-Profile CMOS Infrared Network Camera

Multi-Profile CMOS Infrared Network Camera Multi-Profile CMOS Infrared Network Camera Quick Start Guide About multi-profile Multi-profile stands for simultaneously video stream. The Network Camera and Video Server can generate MPEG4 and MJPEG streaming

More information

Core Protection for Virtual Machines 1

Core Protection for Virtual Machines 1 Core Protection for Virtual Machines 1 Comprehensive Threat Protection for Virtual Environments. Installation Guide e Endpoint Security Trend Micro Incorporated reserves the right to make changes to this

More information

Network Projector Operation Guide

Network Projector Operation Guide Network Projector Operation Guide Table of contents Preparation...3 Connecting the projector with your computer...3 Wired connection... 3 Wireless connection (for selective models)... 4 QPresenter...7

More information

JKW-IP. IP Video Entry System. QuikStart Guide

JKW-IP. IP Video Entry System. QuikStart Guide 1210 JKW-IP IP Video Entry System QuikStart Guide This is an abbreviated instruction manual for installation purposes. Please see the JKW-IP Installation Manual and JKW-IP Operation Manual for complete

More information

ipad Installation and Setup

ipad Installation and Setup ipad Installation and Setup INDEX ipad Features Page 2 Charging.. Page 2 User Guide... Page 3 Setup for ipad use in the office (Office wireless network) Setup Office computers Verify Remote Desktop is

More information

User Manual. Onsight Management Suite Version 5.1. Another Innovation by Librestream

User Manual. Onsight Management Suite Version 5.1. Another Innovation by Librestream User Manual Onsight Management Suite Version 5.1 Another Innovation by Librestream Doc #: 400075-06 May 2012 Information in this document is subject to change without notice. Reproduction in any manner

More information

Practice Management Installation Guide. Requirements/Prerequisites: Workstation Requirements. Page 1 of 5

Practice Management Installation Guide. Requirements/Prerequisites: Workstation Requirements. Page 1 of 5 Practice Management Installation Guide Your computers must meet the Workstation, Server and Network Requirements (see below for specifics). These requirements will ensure that Practice Management will

More information

Software for IPW-1A Intercom-Over-IP Adaptor

Software for IPW-1A Intercom-Over-IP Adaptor 0211 Software for IPW-1A Intercom-Over-IP Adaptor POWER IN0 IN1 T NO C NC 2 Wires LAN PWR OPERATION MANUAL TABLE OF CONTENTS GENERAL DESCRIPTION 1 FEATURES 2 SPECIFICATIONS 3 SOFTWARE INSTALLATION 4 WIRING

More information

Creating client-server setup with multiple clients

Creating client-server setup with multiple clients Creating client-server setup with multiple clients Coffalyser.Net uses a SQL client server database model to store all project/experiment- related data. The client-server model has one main application

More information

64-Bit Compatibility with Micromeritics Applications

64-Bit Compatibility with Micromeritics Applications Tech Tip 7 64-Bit Compatibility with Micromeritics Applications Micromeritics products are designed to operate in most Microsoft Windows environments. However, more current versions of Microsoft Windows,

More information

Remote Backup Software

Remote Backup Software Remote Backup Software User Manual UD.6L0202D1044A01 Thank you for purchasing our product. This manual applies to Remote Backup software, please read it carefully for the better use of this software. The

More information

INSTALLATION GUIDE. AXIS Camera Station

INSTALLATION GUIDE. AXIS Camera Station INSTALLATION GUIDE AXIS Camera Station About this Guide This guide is intended for administrators and users of the AXIS Camera Station, and is applicable for software release 3.50 and later. It covers

More information

Installation and Connection Guide to the simulation environment GLOBAL VISION

Installation and Connection Guide to the simulation environment GLOBAL VISION Installation and Connection Guide to the simulation environment GLOBAL VISION Hardware and Software Requirements The following hardware specification is recommended for client machines: 2 GHz Pentium class

More information

Digital telephony. Softphone Getting Started Guide. Business Edition TEL-GDA-AFF-002-0902

Digital telephony. Softphone Getting Started Guide. Business Edition TEL-GDA-AFF-002-0902 Digital telephony Business Edition Softphone Getting Started Guide TEL-GDA-AFF-002-0902 Contents ABOUT THIS GUIDE 3 911 EMERGENCY SERVICES 3 DOWNLOADING THE SOFTWARE 3 CONFIGURING THE SOFTWARE 5 INITIALIZING

More information

Features Reference. About Unified Communication System. Before Using This Machine. Starting a Meeting. What You Can Do During the Meeting

Features Reference. About Unified Communication System. Before Using This Machine. Starting a Meeting. What You Can Do During the Meeting Features Reference About Unified Communication System Before Using This Machine Starting a Meeting What You Can Do During the Meeting Leaving a Meeting Managing Address Book Changing Network Configuration

More information

SyncLockStatus Evaluator s Guide

SyncLockStatus Evaluator s Guide SyncLockStatus Evaluator s Guide 2011 Table of Contents Introduction... 2 System Requirements... 2 Required Microsoft Components... 2 Contact Information... 3 SyncLockStatus Architecture... 3 SyncLockStatus

More information

Guide for Accessing MEFF using Terminal Server

Guide for Accessing MEFF using Terminal Server Guide for Accessing MEFF using Terminal Server Date: 15th March 2011 Version: 1.02 Reviews History Version Date Description 1.00 03/07/2009 First version 1.01 13/08/2009 New logon assignment 1.02 15/03/2011

More information

AdminToys Suite. Installation & Setup Guide

AdminToys Suite. Installation & Setup Guide AdminToys Suite Installation & Setup Guide Copyright 2008-2009 Lovelysoft. All Rights Reserved. Information in this document is subject to change without prior notice. Certain names of program products

More information

a) Network connection problems (check these for existing installations)

a) Network connection problems (check these for existing installations) How do I resolve issues with a Client not connecting to the Best Practice server instance? This FAQ is intended to answer common questions about resolving issues with a Best Practice client not connecting

More information

Free GlobalViewer FREE WEB-BASED A/V RESOURCE MANAGEMENT AND REMOTE CONTROL APPLICATION IP LINK. n Created and uploaded using Global Configurator

Free GlobalViewer FREE WEB-BASED A/V RESOURCE MANAGEMENT AND REMOTE CONTROL APPLICATION IP LINK. n Created and uploaded using Global Configurator IP LINK Free GlobalViewer FREE WEB-BASED A/V RESOURCE MANAGEMENT AND REMOTE CONTROL APPLICATION n Created and uploaded using Global Configurator n Remotely monitor and control TouchLink, MediaLink, and

More information

InventoryControl for use with QuoteWerks Quick Start Guide

InventoryControl for use with QuoteWerks Quick Start Guide InventoryControl for use with QuoteWerks Quick Start Guide Copyright 2013 Wasp Barcode Technologies 1400 10 th St. Plano, TX 75074 All Rights Reserved STATEMENTS IN THIS DOCUMENT REGARDING THIRD PARTY

More information

Aqua Connect Load Balancer User Manual (Mac)

Aqua Connect Load Balancer User Manual (Mac) Aqua Connect Load Balancer User Manual (Mac) Table of Contents About Aqua Connect Load Balancer... 3 System Requirements... 4 Hardware... 4 Software... 4 Installing the Load Balancer... 5 Configuration...

More information

Unified Communications Installation & Configuration Guide

Unified Communications Installation & Configuration Guide Unified Communications Installation & Configuration Guide Table of contents Page Applications License 1 Mitel 5110 Softphone 5 Click to Dial Application 22 Applications License Obtaining and Configuration

More information

Requirements. System Requirements. System Requirements, page 1 Port Requirements, page 4 Supported Codecs, page 5

Requirements. System Requirements. System Requirements, page 1 Port Requirements, page 4 Supported Codecs, page 5 System, page 1 Port, page 4 Supported Codecs, page 5 System Each of the components listed in the following table must meet the requirements. Use of unsupported components can result in a nonfunctional

More information

ACP ThinManager Tech Notes Troubleshooting Guide

ACP ThinManager Tech Notes Troubleshooting Guide ACP ThinManager Tech Notes Troubleshooting Guide Use the F1 button on any page of a ThinManager wizard to launch Help for that page. Visit www.thinmanager.com/technotes/ to download the manual, manual

More information

ZyXEL Enterprise Network Center 1.2.218.61.00 Release Note

ZyXEL Enterprise Network Center 1.2.218.61.00 Release Note ZyXEL Enterprise Network Center 1.2.218.61.00 Release Note Page 1 Date: 05/04/2011 1 System Requirements Hardware Requirements Supported Operation Systems Supported Web Browsers 1.1 Hardware Requirements

More information

Using Avaya Flare Experience for Windows

Using Avaya Flare Experience for Windows Using Avaya Flare Experience for Windows Release 9.0 Issue 02.01 September 2013 Contents Chapter 1: About Flare Experience... 5 About Flare Experience... 5 Main window... 6 Button descriptions... 10 Chapter

More information

Monitor Wall 4.0. Installation and Operating Manual

Monitor Wall 4.0. Installation and Operating Manual Monitor Wall 4.0 en Installation and Operating Manual Monitor Wall 4.0 Table of Contents en 3 Table of Contents 1 Introduction 4 1.1 About this Manual 4 1.2 Conventions in this Manual 4 1.3 Minimum Installation

More information

AQA Audio Recorder (Based on the latest stable Audacity release Version 1.2.6) For use with MFL Speaking Tests

AQA Audio Recorder (Based on the latest stable Audacity release Version 1.2.6) For use with MFL Speaking Tests AQA Audio Recorder (Based on the latest stable Audacity release Version 1.2.6) For use with MFL Speaking Tests User Guide (Microsoft Windows version) version 1.4 Table of Contents Requirements... 3 Introduction...

More information

HYPERLINK Internet PC setup guide. HYPERLINK Internet support helpdesk at 1-866-302-5525.

HYPERLINK Internet PC setup guide. HYPERLINK Internet support helpdesk at 1-866-302-5525. HYPERLINK Internet support helpdesk at 1-866-302-5525. Congratulations on your new residence and welcome to HYPERLINK Internet service. In a few short moments you will be connected to one of the fastest

More information

Table of Contents. Hardware Installation...7 Push Button Security... 8. Using the Setup Wizard...10. Configuration...11 Main... 12 Security...

Table of Contents. Hardware Installation...7 Push Button Security... 8. Using the Setup Wizard...10. Configuration...11 Main... 12 Security... Table of Contents Table of Contents Product Overview...3 Package Contents...3 System Requirements... 3 Introduction...4 Features... 4 Hardware Overview...5 LEDs... 5 Connection... 6 Hardware Installation...7

More information

OPERATION MANUAL. MV-410RGB Layout Editor. Version 2.1- higher

OPERATION MANUAL. MV-410RGB Layout Editor. Version 2.1- higher OPERATION MANUAL MV-410RGB Layout Editor Version 2.1- higher Table of Contents 1. Setup... 1 1-1. Overview... 1 1-2. System Requirements... 1 1-3. Operation Flow... 1 1-4. Installing MV-410RGB Layout

More information

CONFIGURING MICROSOFT SQL SERVER REPORTING SERVICES

CONFIGURING MICROSOFT SQL SERVER REPORTING SERVICES CONFIGURING MICROSOFT SQL SERVER REPORTING SERVICES TECHNICAL ARTICLE November/2011. Legal Notice The information in this publication is furnished for information use only, and does not constitute a commitment

More information

8/16-Port IP KVM Switch IKVM-8010 / IKVM-16010. Quick Installation Guide

8/16-Port IP KVM Switch IKVM-8010 / IKVM-16010. Quick Installation Guide 8/16-Port IP KVM Switch IKVM-8010 / IKVM-16010 Quick Installation Guide Table Of Contents Chapter 1 Introduction... 3 1.1 Features... 3 1.2 Package Contents... 4 1.3 Technical Specifications... 4 Chapter

More information

Acer LCD Monitor Driver Installation Guide

Acer LCD Monitor Driver Installation Guide 1 Contents 1 Contents... 1 2 Introduction... 2 3 Installation Guide... 2 3.1 PC requirements... 2 3.2 Installing the Acer LCD Monitor Driver on Windows Vista... 3 3.2.1 Hardware first install... 3 3.2.2

More information

MEDIA CONTROL SERVER 2.0

MEDIA CONTROL SERVER 2.0 MEDIA CONTROL SERVER 2.0 Version 2.0 Getting Started Guide This getting started guide will help you install and configure the Autonomic Controls Media Control Server and Mirage client. Contents OVERVIEW...

More information

KASPERSKY LAB. Kaspersky Administration Kit version 6.0. Administrator s manual

KASPERSKY LAB. Kaspersky Administration Kit version 6.0. Administrator s manual KASPERSKY LAB Kaspersky Administration Kit version 6.0 Administrator s manual KASPERSKY ADMINISTRATION KIT VERSION 6.0 Administrator s manual Kaspersky Lab Visit our website: http://www.kaspersky.com/

More information

DSG SoftPhone & USB Phone Series User Guide

DSG SoftPhone & USB Phone Series User Guide DSG SoftPhone & USB Phone Series User Guide Table of Contents Overview Before You Start Installation Step 1. Installing DSG SoftPhone Step 2. Installing USB Phone Step 3. System Check First Time Use Step

More information

INSTALLING MICROSOFT SQL SERVER AND CONFIGURING REPORTING SERVICES

INSTALLING MICROSOFT SQL SERVER AND CONFIGURING REPORTING SERVICES INSTALLING MICROSOFT SQL SERVER AND CONFIGURING REPORTING SERVICES TECHNICAL ARTICLE November 2012. Legal Notice The information in this publication is furnished for information use only, and does not

More information

Cloud Voice Service Cloud Communicator User Guide. (Version 1.0)

Cloud Voice Service Cloud Communicator User Guide. (Version 1.0) Cloud Voice Service Cloud Communicator User Guide (Version 1.0) Table of Content 1.0 Cloud Communicator Installation Guide... 3 1.1 Install Cisco AnyConnect VPN...3 1.2 Install Cisco IP Communicator...5

More information

Getting Started with ESXi Embedded

Getting Started with ESXi Embedded ESXi 4.1 Embedded vcenter Server 4.1 This document supports the version of each product listed and supports all subsequent versions until the document is replaced by a new edition. To check for more recent

More information

Toolbox 3.3 Client-Server Configuration. Quick configuration guide. User manual. For the latest news. and the most up-todate.

Toolbox 3.3 Client-Server Configuration. Quick configuration guide. User manual. For the latest news. and the most up-todate. User manual Toolbox 3.3 Client-Server Configuration Quick configuration guide For the latest news and the most up-todate information, please consult the Document history Version Comment Version 1.0 30/10/2010,

More information

Central Management System

Central Management System Central Management System Software Installation Guide Ver. 1.5.0.101115.001 ... ii System Introduction... 3 Client/Server Architecture...3 System Requirements... 4 System Setup...4 Multiple Monitor Configuration...5

More information

CompleteView Admin Console Users Guide. Version 3.0.0 Revised: 02/15/2008

CompleteView Admin Console Users Guide. Version 3.0.0 Revised: 02/15/2008 CompleteView Admin Console Users Guide Version 3.0.0 Revised: 02/15/2008 Table Of Contents Configuration... 3 Starting the Admin Console... 3 Adding a Server... 4 Monitoring Server Status... 6 Menus...

More information

ONcbx Feature Guide UC Desktop Client

ONcbx Feature Guide UC Desktop Client 1 Getting Started 1.1 Installation The Quick Start Guide contains the essential information for getting started with the Oxford Networks BroadTouch Business Communicator. Once you receive an email indicating

More information

Lexia Network Installation Instructions

Lexia Network Installation Instructions Lexia Network Installation Instructions For Lexia Early Reading 3.x, Primary Reading 1.x, Foundation Reading 1.x, Strategies for Older Students 4.x, Cross-Trainer 1.x and Quick Reading Test 2.x (NOT for

More information

Product Description. Licenses Notice. Introduction TC-200

Product Description. Licenses Notice. Introduction TC-200 User Manual TC-200 Introduction TC-200 Product Description The TC-200 provides the fastest Thin Client performance on the market, It runs embedded Linux, swing user interface, Citrix 6.3, Microsoft RDP

More information

Aqua Accelerated Protocol (AAP) For Mac User Manual

Aqua Accelerated Protocol (AAP) For Mac User Manual Aqua Accelerated Protocol (AAP) For Mac User Manual Table of Contents About Aqua Accelerated Protocol...3 System Requirements... 4 Hardware (Client)... 4 Hardware (Server Connecting to)... 4 Software (AAP

More information

Magaya Software Installation Guide

Magaya Software Installation Guide Magaya Software Installation Guide MAGAYA SOFTWARE INSTALLATION GUIDE INTRODUCTION Introduction This installation guide explains the system requirements for installing any Magaya software, the steps to

More information

Setting up VPN and Remote Desktop for Home Use

Setting up VPN and Remote Desktop for Home Use Setting up VPN and Remote Desktop for Home Use Contents I. Prepare Your Work Computer... 1 II. Prepare Your Home Computer... 2 III. Run the VPN Client... 3 IV. Remote Connect to Your Work Computer... 4

More information

Preparing the Windows version of the software for use

Preparing the Windows version of the software for use Preparing the Windows version of the software for use System requirements Component Processor RAM Hard disk Drives Interfaces/network TCP/IP internet protocol Screen Installing the Conference Manager software

More information

AT&T Unified Communications Voice. IP Communicator Installation Guide

AT&T Unified Communications Voice. IP Communicator Installation Guide AT&T Unified Communications Voice IP Communicator Installation Guide For Customer s System Administrator V1.1 July, 2015 Disclaimer The contents of the document may be revised by AT&T at any time without

More information

AXIS Camera Station Quick Installation Guide

AXIS Camera Station Quick Installation Guide AXIS Camera Station Quick Installation Guide Copyright Axis Communications AB April 2005 Rev. 3.5 Part Number 23997 1 Table of Contents Regulatory Information.................................. 3 AXIS Camera

More information

CYAN SECURE WEB APPLIANCE. User interface manual

CYAN SECURE WEB APPLIANCE. User interface manual CYAN SECURE WEB APPLIANCE User interface manual Jun. 13, 2008 Applies to: CYAN Secure Web 1.4 and above Contents 1 Log in...3 2 Status...3 2.1 Status / System...3 2.2 Status / Network...4 Status / Network

More information

DUKANE Intelligent Assembly Solutions

DUKANE Intelligent Assembly Solutions PC Configuration Requirements: Configuration Requirements for ipc Operation The hardware and operating system of the PC must comply with a list of minimum requirements for proper operation with the ipc

More information

Trace Voice Tools Installation Guide. On-Demand Face-to-Face

Trace Voice Tools Installation Guide. On-Demand Face-to-Face Trace Voice Tools Installation Guide On-Demand Face-to-Face Table of Contents Voice On-Demand Installation.. 3 Minimum System Requirements 3 Hardware Requirements. 3 Connection Instructions for Trace Hardware...

More information

Configuring a Softphone for Windows for Virtual Contact Center

Configuring a Softphone for Windows for Virtual Contact Center Configuring Bria 3 for Virtual Contact Center Configuring a Softphone for Windows for Virtual Contact Center 8x8 issues softphone licenses to Virtual Contact Center customers allowing them to manage all

More information

EasyMP Multi PC Projection Operation Guide

EasyMP Multi PC Projection Operation Guide EasyMP Multi PC Projection Operation Guide Contents Introduction to EasyMP Multi PC Projection... 7 EasyMP Multi PC Projection Features... 7 Connection to Various Devices... 7 Four-Panel Display... 8

More information

SyncThru TM Web Admin Service Administrator Manual

SyncThru TM Web Admin Service Administrator Manual SyncThru TM Web Admin Service Administrator Manual 2007 Samsung Electronics Co., Ltd. All rights reserved. This administrator's guide is provided for information purposes only. All information included

More information

Virtual Appliance Setup Guide

Virtual Appliance Setup Guide The Virtual Appliance includes the same powerful technology and simple Web based user interface found on the Barracuda Web Application Firewall hardware appliance. It is designed for easy deployment on

More information

UBIQUITI BRIDGE CONFIGURATION PROCEDURE (PowerStation & NanoStation Units ONLY)

UBIQUITI BRIDGE CONFIGURATION PROCEDURE (PowerStation & NanoStation Units ONLY) UBIQUITI BRIDGE CONFIGURATION PROCEDURE (PowerStation & NanoStation Units ONLY) Hardware Installation 1. Initial placement for programming and configuration purposes should be performed in an indoor environment.

More information

Freshservice Discovery Probe User Guide

Freshservice Discovery Probe User Guide Freshservice Discovery Probe User Guide 1. What is Freshservice Discovery Probe? 1.1 What details does Probe fetch? 1.2 How does Probe fetch the information? 2. What are the minimum system requirements

More information

C R E A T E D 8 / 2 1 / 2 0 1 3. Recommended Settings for AVImark

C R E A T E D 8 / 2 1 / 2 0 1 3. Recommended Settings for AVImark C R E A T E D 8 / 2 1 / 2 0 1 3 Recommended Settings for AVImark Introduction The following pages contain instructions for setting up AVImark. If you need assistance, please call our friendly technical

More information

IP-Pro (Virtual IP Protocol Independent Version) User Instructions

IP-Pro (Virtual IP Protocol Independent Version) User Instructions IP-Pro (Virtual IP Protocol Independent Version) User Instructions - Table of Contents - 1. IP Pro introduction 2. IP Pro installation 3. IP Pro setup 4. Virtual IP function check 5. Virtual IP changes

More information

CompleteView Pop Up Monitor User s Manual. Version 3.8

CompleteView Pop Up Monitor User s Manual. Version 3.8 CompleteView Pop Up Monitor User s Manual Version 3.8 Table of Contents Introduction... 3 End User License Agreement... 4 System Requirements... 5 Installation... 6 Operating the Pop Up Monitor... 11 Normal

More information

Sharp Remote Device Manager (SRDM) Server Software Setup Guide

Sharp Remote Device Manager (SRDM) Server Software Setup Guide Sharp Remote Device Manager (SRDM) Server Software Setup Guide This Guide explains how to install the software which is required in order to use Sharp Remote Device Manager (SRDM). SRDM is a web-based

More information

User Guide HUAWEI UML397. Welcome to HUAWEI

User Guide HUAWEI UML397. Welcome to HUAWEI User Guide HUAWEI UML397 Welcome to HUAWEI 1 Huawei UML397 4G LTE Wireless Modem User Manual CHAPTER 1 BEFORE USING YOUR UML397 WIRELESS MODEM ABOUT THIS USER MANUAL...4 WHAT S INSIDE THE PRODUCT PACKAGE...4

More information

AXIS 211A Network Camera

AXIS 211A Network Camera PRODUCT REVIEW GUIDE TABLE OF CONTENTS 1 PRODUCT BRIEF... 3 2 REQUIREMENTS FOR TEST... 4 3 INSTALLATION... 5 3.1 Installing the AXIS 211A... 5 3.2 Set the IP address with AXIS IP Utility... 5 3.2.1 Automatic

More information

Infinity C Reference Guide

Infinity C Reference Guide 1 2! Infinity C Reference Guide Table of Contents Components... 1 Hardware Setup... 5 SmartDrive Configuration... 12 Startup... 15 Login... 16 System Configuration... 19 DICOM Setup... 20 Monitoring Status...

More information

Read Me UNISTREAM AUTOMATION IDE

Read Me UNISTREAM AUTOMATION IDE Read Me UNILOGIC SOFTWARE UNISTREAM AUTOMATION IDE Unitronics UniLogic software is the programming Integrated Development Environment (IDE) you use to configure hardware, communications, and develop both

More information

Table of Contents. Chapter1. Introduction...1. 1.1 Before Installation... 1 1.2 System Requirements... 1

Table of Contents. Chapter1. Introduction...1. 1.1 Before Installation... 1 1.2 System Requirements... 1 Table of Contents Chapter1. Introduction...1 1.1 Before Installation... 1 1.2 System Requirements... 1 Chapter2. IVS-110 1-Channel Internet Video Server...2 2.1 Package Content... 2 2.2 Physical Installation...

More information

NMS300 Network Management System

NMS300 Network Management System NMS300 Network Management System User Manual June 2013 202-11289-01 350 East Plumeria Drive San Jose, CA 95134 USA Support Thank you for purchasing this NETGEAR product. After installing your device, locate

More information

CPEi 800/825 Series. User Manual. * Please see the Introduction Section

CPEi 800/825 Series. User Manual. * Please see the Introduction Section CPEi 800/825 Series User Manual * Please see the Introduction Section Contents Introduction...iii Chapter 1: CPEi 800/825 User Guide Overview... 1-1 Powerful Features in a Single Unit... 1-2 Front of the

More information

Millbeck Communications. Secure Remote Access Service. Internet VPN Access to N3. VPN Client Set Up Guide Version 6.0

Millbeck Communications. Secure Remote Access Service. Internet VPN Access to N3. VPN Client Set Up Guide Version 6.0 Millbeck Communications Secure Remote Access Service Internet VPN Access to N3 VPN Client Set Up Guide Version 6.0 COPYRIGHT NOTICE Copyright 2013 Millbeck Communications Ltd. All Rights Reserved. Introduction

More information

Chapter 4 Control Center

Chapter 4 Control Center Chapter 4 Control Center Control Center is a central monitoring station solution (CMS) that provides the CMS operator with these major features: Access to client DVRs (See Remote DVR) Access to remote

More information

Setting up VPN and Remote Desktop for Home Use

Setting up VPN and Remote Desktop for Home Use Setting up VPN and Remote Desktop for Home Use Contents I. Prepare Your Work Computer... 1 II. Prepare Your Home Computer... 2 III. Run the VPN Client... 3-4 IV. Remote Connect to Your Work Computer...

More information

NETWORK PRINT MONITOR User Guide

NETWORK PRINT MONITOR User Guide NETWORK PRINT MONITOR User Guide Legal Notes Unauthorized reproduction of all or part of this guide is prohibited. The information in this guide is subject to change without notice. We cannot be held liable

More information

ASTi PC ver Windows 7 Installation Guide. Document: DOC-01-PCVW7-IG-1

ASTi PC ver Windows 7 Installation Guide. Document: DOC-01-PCVW7-IG-1 500 A Huntmar Park Drive ASTi PC ver Windows 7 Installation Guide Document: DOC-01-PCVW7-IG-1 Advanced Simulation Technology inc. 500A Huntmar Park Drive, Herndon, Virginia, 20170 USA Revision B (October

More information

Enterprise Manager. Version 6.2. Installation Guide

Enterprise Manager. Version 6.2. Installation Guide Enterprise Manager Version 6.2 Installation Guide Enterprise Manager 6.2 Installation Guide Document Number 680-028-014 Revision Date Description A August 2012 Initial release to support version 6.2.1

More information

USING THE XPERT2 / 9210B ON A TCP/IP NETWORK

USING THE XPERT2 / 9210B ON A TCP/IP NETWORK 1 USING THE XPERT2 / 9210B ON A TCP/IP NETWORK Prepared by: R&D January, 2009 Sutron Corporation 21300 Ridgetop Circle Sterling, Virginia 20166 TEL: (703) 406-2800 FAX: (703) 406-2801 WEB: http://www.sutron.com/

More information

AP ENPS ANYWHERE. Hardware and software requirements

AP ENPS ANYWHERE. Hardware and software requirements AP ENPS ANYWHERE Hardware and software requirements Contents Server requirements 3 Hard drives 5 Virtual machines 6 AP ENPS mobile server 6 Client requirements 7 AP ENPS client on a Mac-based computer

More information

WebEx. Remote Support. User s Guide

WebEx. Remote Support. User s Guide WebEx Remote Support User s Guide Version 6.5 Copyright WebEx Communications, Inc. reserves the right to make changes in the information contained in this publication without prior notice. The reader should

More information

DOCSVAULT Document Management System for everyone

DOCSVAULT Document Management System for everyone Installation Guide DOCSVAULT Document Management System for everyone 9 v Desktop and Web Client v On Premises Solution v Intelligent Data Capture v Email Automation v Workflow & Record Retention Installing

More information

Ensure that the server where you install the Primary Server software meets the following requirements: Item Requirements Additional Details

Ensure that the server where you install the Primary Server software meets the following requirements: Item Requirements Additional Details ZENworks 11 SP3 System December 2014 The following sections provide the Novell ZENworks 11 SP3 requirements for hardware and software: Section 1, Primary Server, on page 1 Section 2, Managed Device, on

More information

Software Installation Requirements

Software Installation Requirements Software Installation Guide PrintIQ TM Software Installation Requirements Please use the following guide to ensure that you're meeting all requirements prior to installing the PrintIQ TM Xerox Device Agent

More information

NetPoint Configuration Guide. for thin clients

NetPoint Configuration Guide. for thin clients NetPoint Configuration Guide for thin clients Contents Layout of this Manual... 2 1.1 Components... 2 You can find the following items in the color box of the device:... 2 1.2 Recommended Server Configuration...

More information