Summary. Education. Bogazici University - Management Information Systems M.A, (Expected)
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1 Mehmet Nuri CAN Nispetiye Mah. Tören Sok. Tören Apt. No: Beşiktaş - İstanbul Tel: mehmetn.can@gmail.com web: en.mehmetnurican.com Summary I was born in Istanbul on I graduted from Bogazici University Management Information Systems department on I will take M.A degree from the same department on I completed all the courses and now I am writing my thesis which is about Social CRM applications in Turkey. I started to work on Microsoft Dynamics CRM on After 2 years of development experience, I decided to work as a functional consultant. I got involved several Microsoft Dynamics CRM-xRM projects as project manager, functional consultant or business analyst since that time. Education Bogazici University - Management Information Systems M.A, (Expected) Bogazici University - Management Information Systems Graduate, 2009 January; 3.22/4.00 ESC Rouen - France Erasmus Exchange Program, 2007 fall Istanbul Chamber of Commerce Anatolian Business Vocational High School High School, ; 4.31/5.00
2 Skills Specialities CRM Social CRM Microsoft Dynamics CRM Microsoft Dynamics Sure Step Project Management Program Management Business Analysis and Design System Analiysis and Design Certifications Managing Microsoft Dynamics Implementations Microsoft Dynamic CRM 2011 Applications Microsoft Dynamics CRM 4.0 Applications Applications Microsoft Office (Word, Excel, PowerPoint, Access, Visio, Project) SPSS, SYBASE Power Designer, IBM Rational Rose Languages English (Fluent) French (Intermediate) Experience crmakademi, Istanbul Senior CRM Consultant 2012 May - Current crmakademi, Istanbul Business Development Team Leader 2010 May 2012 May Tradesoft Business Services, Istanbul CRM Consultant 2009 August 2010 May Tradesoft Business Services, Istanbul Software Developer 2008 February 2009 August Tradesoft Business Services, Istanbul Software Developer (Part - Time) 2007 January 2008 September
3 Ernst & Young, Istanbul IT Trainee 2006 Summer Projects Allianz Turkey CRM Project - Phase III December 2012 to Present Industry: Insurance Project Scope: Customer Service Management, Call Center Management Dalgakıran Compressor Turkey CRM Project - Phase II October 2012 to Present Project Scope: Marketing Management, Improvement of Existing Sales Management and Service Management Modules, ERP (Logo), with Web Sites Dalgakıran Compressor Russia CRM Project - Phase I March 2012 to Present Project Scope: Sales Management, Service Management, ERP (Logo) Betek Boya (Filli Boya) CRM Project - Phase I June 2012 to December 2012, Project Scope: Sales Management, Reporting, ERP (SAP) Tadım CRM Project Phase I April 2012 to October 2012 Project Scope: Customer Service Management, ERP (Logo), Dealer Portal (SharePoint) Allianz Turkey CRM Project - Phase I & II December 2011 to September 2012 Industry: Insurance Project Scope: Lead Management, Opportunity Management, with Internal Systems
4 Dalgakıran Compressor Turkey CRM Project - Phase I October 2011 to May 2012 Project Scope: Sales Management, Service Management, ERP (Logo) BMW Turkey (Borusan Otomotiv) CRM Project November 2011 to April 2012 Project Scope: Sales Management, Marketing Management, Customer Service Management, Reporting, ERP Dumankaya Construction Inc CRM Project August 2010 to April 2012 Industry: Construction Project Scope: Sales Management, Marketing Management, Customer Service Management, Social CRM Implementation, Competitor Management, Event Management, Online Sales, Real Estate Management, Reference Management, Reporting, ERP (AXAPTA), SMS, , Web Site Toyota Turkey CRM Project - Phase I January 2011 to February 2012 Project Scope: Sales Management, Reporting, ERP, DMS, SMS Viko CRM Project January 2010 to December 2011 Microsoft Dynamics CRM 4.0 & 2011 Implementation Project Scope: Customer Service Management, Vendor Management, Activity Management, Reporting, Version Upgrade Boğaziçi University Alumni Association (BÜMED) CRM Project - Phase I February 2011 to September 2011 Industry: Association Role: Project Manager Project Scope: Membership Management, Campaign Management, Member Portal, IVR, ERP (Logo)
5 Bosch und Siemens Hausgeräte GmbH Turkey CRM Project July 2010 to August 2011 Project Scope: Sales Management, SAP Yemek Sepeti CRM Project May 2010 to January 2011 Industry: Internet Project Scope: Sales Management, Invoice Management, Customer Service Management, IT Management, Reporting, ERP (Logo), Microsoft Commerce Server Turkish Airlines Technic CRM Project August 2010 to January 2011 Industry: Service Project Scope: Customer Service Management Nart Sigorta CRM Project June 2010 to December 2010 Industry: Insurance Project Scope: Sales Management (Insurance Sector), Reporting, with Internal Systems Telcoset CRM Project June 2010 to November 2010 Industry: Technology Project Scope: Sales Management, Customer Service Management Ceva Logistics Turkey CRM Project July 2010 to October 2010 Industry: Distribution Project Scope: Customer Service Management, Reporting, with Internal Systems YKM Tourism CRM Project May 2010 to July 2010 Industry: Tourism Project Scope: Sales Management, Reporting, with Internal Systems
6 xrm for Legal Industry August 2009 to April 2010 Industry: Legal Role: Business Analyst Project Scope: Debt Management Software Design for Legal Industry BMW Turkey (Borusan Otomotiv) CRM Project February 2008 to August 2009 Microsoft Dynamics CRM 3.0 Implementation Role: Software Developer Project Scope: Sales Management, Marketing Management, Customer Service Management, Reporting, AS 400 Translation of GaleForce CRM Into Turkish September 2008 to November 2008 Industry: Finance Role: Business Analyst Project Scope: Translation of a Microsoft Dynamics CRM Vertical Solution into Turkish BMW Turkey (Borusan Otomotiv) CRM Project February 2007 to September 2007 Microsoft Dynamics CRM 3.0 Implementation Role: Software Developer Project Scope: Sales Management, Marketing Management, Customer Service Management, Reporting, AS 400
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