Strategic 7Tasks for a Superlative
|
|
- Shannon Beasley
- 8 years ago
- Views:
Transcription
1 Strategic 7Tasks for a Superlative Implementation ABSTRACT: By Owens Gollamandala SharePoint, Microsoft s web application framework, is an incredibly powerful tool that can integrate an organization s content, manage documents, and serve as an intranet or internet website. But it's difficult to recruit, hire, and train the people needed to operate SharePoint at best-practice levels of support around the clock. In this white paper, we describe seven strategic tasks a managed services provider will undertake to ensure your organization has a superlative SharePoint implementation. We conclude with three case histories of SharePoint solutions our clients followed that boosted business value.
2 Seven Strategic Tasks for a Superlative SharePoint Implementation
3 content About The Seven Strategic Tasks SharePoint Performance & Maintenance Monitoring SharePoint SharePoint Upgrades & Patches SharePoint Enterprise Search Implementation Custom SharePoint Development SharePoint Administration Services Migrating to SharePoint SharePoint Implementation Case Studies Is Managed Services Right for You?... 5 About Datavail... 6
4 SharePoint, Microsoft s web application framework, is an incredibly powerful tool. It could be thought of as the software equivalent of a Swiss Army knife; able to assist organizations with varied tasks such as content integration and document management, and also provide organizations with a framework for their intranet. Despite having software with such a range of capabilities available to them, few organizations are using all SharePoint offers. We have identified seven strategic tasks to ensure your organization has a superlative SharePoint implementation that functions as an ongoing business asset. If you re not using SharePoint to its fullest potential, you re not alone. Most of our customers use SharePoint today, but we found an estimated 75 percent of them also regularly ask for help with supporting their implementation. It is, for many organizations, a mission-critical technology asset used as a knowledge base, to drive business, and to support business processes. About The Seven Strategic Tasks Then, we will review the service applications configuration and make any necessary changes to ensure SharePoint is fully optimized and performing properly. This may include modifications that enable each required service to run on the appropriate server or enabling or disabling services. Other reviews are conducted to ensure SharePoint is properly available to the correct users and is running securely. This includes tasks such as finding any memory leaks that could be making the system run slowly or causing performance issues. We will also monitor long running or blocking SQL server queries. SharePoint needs to query the corresponding SQL server database to retrieve and display content. If the query is either trying to retrieve a large amount of data or else trying to use multiple criteria to retrieve data, then the query runs very slowly. This might be caused by a query on a SharePoint list with a large number of joins or because of degraded SQL server performance. Identifying these issues and mitigating them helps enhance SharePoint performance. The seven strategic tasks to ensure a superlative SharePoint implementation are: performance and maintenance; conducting ongoing monitoring; installing upgrades and patches; implementing enterprise search; undertaking custom development; regularly performing SharePoint administration services; and migrating your organization to SharePoint 2013 or SharePoint Each task contributes, in aggregate, to the optimal, ongoing performance of SharePoint. Let s look at each of these tasks and the benefits associated with attending to them. 1. SharePoint Performance & Maintenance The importance of tuning SharePoint for optimal performance as well as insuring its continued error-free operation through routine maintenance cannot be overstated. My team starts by reviewing SharePoint design and architecture, looking for any bottlenecks or deadlocks within the environment. We then examine the topology of the server farm on which the application is running, including any web front end and/or database servers. We want to determine whether these are set up and operating using Microsoft s recommended best practices for SharePoint. In the process, if we find any issues, we will then propose a new architecture that is aligned with those best practices and made to fit the organization and user base. Another related issue we address, is to implement or adjust a caching configuration. Within SharePoint, caching allows data to be loaded without directly accessing stored data from the database. This allows any frequently used content, such as image files and scripts, to be quickly available to SharePoint, ultimately increasing performance. Some of the caching mechanisms available in SharePoint that may be implemented include Object, Output, and BLOB cache. Optimizing the server and server farm infrastructure settings can also enhance performance. We check to determine whether the server infrastructure is aligned with the SharePoint hardware requirements. If it is not then the amount of RAM or the number of processors might need to be increased or disk space added to meet SharePoint s hardware needs. Page 1 Seven Strategic Tasks for a Superlative SharePoint Implementation 2015 Datavail, Inc. All rights reserved.
5 2. Monitoring SharePoint Monitoring SharePoint is also critical. There are various hardware components that must be running properly in order to seamlessly provide users with SharePoint services. By not attending to those flags raised by regular, routine monitoring, SharePoint will slow or even shutdown, resulting in degraded productivity across the organization. All SharePoint servers and sites, for example, need to be running in order to provide users with SharePoint services. All business-critical sites need to be available so users have an interface to access the SharePoint data. SharePoint is a resource-intensive application. Hardware needs to be monitored regularly to eliminate or mitigate any issues that can degrade performance. CPU spikes and insufficient memory can trigger critical problems with SharePoint. When use of either resource exceeds 60%, the issue needs to be addressed. One possible corrective measure might be adding more hardware. Disk space also needs to be routinely monitored. There must be sufficient disk space is available for ongoing processes given the read-write intensive nature of SharePoint. Patches keep the servers or server farm current, which makes the process of migrating to the next version smoother. Datavail can resolve any missing server side dependencies that might cause the process of upgrading/patching to fail. 4. SharePoint Enterprise Search Implementation Enterprise Search enables users to find appropriate information from within distributed enterprise content based on user roles, responsibilities, and permissions. Keywords or Search criteria are used to consolidate and find the information. All the organization s relevant data can be queried using Enterprise Search. 3. SharePoint Upgrades & Patches Regular upgrades and patching are needed to maintain the SharePoint servers and/or server farm at a level supported by Microsoft. Patching also helps in fixing those known problems for which Microsoft has issued fixes. These may be in the form of Service Packs, Cumulative Updates, or Hotfixes. The results are consolidated and can be presented as search results. This is an effective means for users to find relevant content. It eliminates the need to search vast repositories or collections of data manually, saving time as well. 5. Custom SharePoint Development Although SharePoint can provide organizations with many key functions straight out of the box, there may be some organization-specific functions or processes that might require custom development to be properly achieved. Using tools such as SharePoint Designer and/or Visual Studio, we can create custom workflows, webparts, features or solutions that may be too complex or too different from those that are standard with SharePoint. Since SharePoint is built on the.net framework, custom code can be easily and seamlessly integrated with SharePoint. Seven Strategic Tasks for a Superlative SharePoint Implementation Page 2
6 6. SharePoint Administration Services Third party administration services like Datavail can also provide numerous administrative services for SharePoint. This can include creating SharePoint server farms from scratch as well as the management and maintenance of those in operation. Remote DBAs function as extensions of your administrative team, but specifically work to set up and/or maintain SharePoint such that it meets Microsoft s best practices. Administration should also include regular health checks to maintain SharePoint such that it runs with high availability including resolving any problems causing it to be less than productive or stable. 7. Migrating to SharePoint 2013 Organizations typically want to migrate to newer versions of SharePoint as they are released to take advantage of the new and/or enhanced functions available. Typically, the newer product is improved such that it resolves or fixes issues found in previous versions. Another rationale for upgrading is to prevent complications resulting from a lack of support as older software becomes obsolete. Microsoft does end support for older iterations of its products, including SharePoint. Often, significant resources are required if your organization must upgrade or change SharePoint versions while staff is still working on projects using it. You may not have any option but to upgrade if your organization still uses SharePoint Microsoft is ending support for SharePoint 2010, effective October Microsoft still supports SharePoint 2013 and is releasing SharePoint 2016 this year, so you may want to upgrade now to avoid losing support. As you make the transition to the new version of SharePoint, you will want your organization to have a decommissioning plan in place. This includes plans for data backup, virtualization, and testing. The process is not a one-click affair. There are some third-party tools designed to help in the transition, but these have limitations which is why Datavail uses products we have tested and have proven to work in this process. You will want to fully investigate your options and have even more scenarios available in the event aspects of the move and deployment don t go precisely as planned. Your version choices with SharePoint 2015 are On Premise and Online. With SharePoint On Premise, SharePoint is managed in your data center by the IT staff. SharePoint Online is a cloud-based iteration that Microsoft manages. Most of our clients using SharePoint have adopted the On Premise version. There are advantages to each configuration. The On Premise version is flexible and custom solutions can be easily developed with it. There is also a need to invest in infrastructure. The cloud-based version of SharePoint requires customization, which is not easy. There is, however, no need to invest in infrastructure, which is a boon for small organizations. Indecision regarding upgrading may prove costly over time. If you aren t migrating to the newest version of SharePoint, the biggest issue is there will be no support available. Also, any new security vulnerabilities endemic with outdated or outmoded technologies are not patched, leaving organizations open to cyberattacks. In the SharePoint migration process, we use proven and tested tools from third-party vendors such as Metalogix, ShareGate, etc. We begin with an environment review, followed by a complete documentation of the existing SharePoint configuration. We then develop a comprehensive migration strategy. The source SharePoint is cleaned up before the process commences. We demystify the SharePoint migration steps for the client, identify boundaries and limits as well as any potential migration roadblocks. SharePoint Implementation Case Studies 1. One of our clients is a large U.S.-based business services firm with international operations. We provide them with 24/7 database monitoring and SharePoint support. This includes making planned upgrades and conducting scheduled maintenance for their sites. This includes an intranet site for internal use as well as an extranet site for their customers, internal staff as well as MySites. Page 3 Seven Strategic Tasks for a Superlative SharePoint Implementation 2015 Datavail, Inc. All rights reserved.
7 The client opted to work with Datavail when a key administrator left the company. Rather than undertake a lengthy process of evaluating and screening potential replacements, the company contracted with us for these services, which includes mentoring of the junior database administrator remaining on staff. The challenges this client had were associated with updating its servers to the latest service packs/updates; using Citrix Netscaler for load balancing two different web front ends each of which uses different services; and working with various third-party solutions, which made updating and upgrading more difficult. Another significant challenge was a lack of data governance. There was no content management and/or records retention policies in place; therefore, obsolete data could not be routinely purged. They also maintain very large databases. We were able to decrease the number of alerts related to SharePoint based on continuous monitoring. Any issues were immediately addressed. We also identified the scope for SharePoint best practices for this client and implemented them. This has resulted in a very stable environment. We installed the patches and updates as well as completed performance optimization tasks. In short, we continue to act as an extension of this client s database team. We provide technical direction for their SharePoint requirements and issues and empower the client to proactively address their SharePoint-related needs and challenges. 2. Another client, a high tech company specializing in datacenter and cloud computing services for the insurance industry, was an existing Oracle customer that needed our help for SharePoint when it ended a contract with an offshore firm. The Oracle system was continually experiencing performance issues and our staff suspected these were related to the artifacts stored and retrieved from SharePoint as their system is designed to support all the company s internal processes, including documentation storage and retrieval as well as human resources workflow. The company s customers also use the site for documentation. This client was using SharePoint 2007 when our services were engaged. They also needed to replace a SharePoint administrator and wanted to leverage more of their offshore support. They also were having more and more customers asking to use SharePoint. Datavail helped them migrate to SharePoint 2013 over a three-month period. We now provide support for all their SharePoint work, both front end and back end as well as monitoring and incident response. We also assist with projects on an as-needed basis, such as implementing workflows for their human resources processes and creating procedures for storing their artifacts in SharePoint by application. As a result of our collaboration, their team has been able to pursue more business opportunities. As they continue to grow, Datavail services are able to scale with them. We ve stabilized their SharePoint service and function as a SharePoint administrator to help them support their customers. 3. In working with a Fortune 500 company offering its customers a diverse range of financial services and solutions, we knew they wanted to use SharePoint primarily as an intranet technology and to be able to use it out-of-the-box with some customized solutions and branding. Although SharePoint is widely adopted throughout the firm, they wanted to use it with ServiceNow as a collaboration platform for tasks such as internal training and presentations, and supporting the various departments and projects. While the internal IT staff concentrates on the client s day-to-day business operations, Datavail provides roughly 90% of its SharePoint support. The goal was for the internal staff to have fewer issues, less tickets, fewer middle of the night alerts, and better documentation. The client s team typically receives as many as 10 user-generated tickets each day. Datavail now handles its Level 2 support, including any tickets escalated from the helpdesk, while the client s staff is responsible for any tickets escalated to Level 3 status. Among the future projects planned are integrating the client s systems, such as the PlanView time tracking system and Forms Management tool, with SharePoint. Since this client is not moving to SharePoint 2013, we will assist them with a migration to SharePoint 2016 when it becomes available. Datavail is also helping this client with standardization of best practices for SharePoint. They are now, for example, using Item-Level permissions; we are educating users about the problems and challenges associated with this. We also help them with monitoring and maintenance, including those related to Microsoft Windows and security updates. This includes implementing a server reboot schedule and maintenance window as well as a back up plan and comprehensive data governance policy. Seven Strategic Tasks for a Superlative SharePoint Implementation Page 4
8 Is Managed Services Right for You? Why would you work with a remote database administrator on your SharePoint implementation? There are several compelling reasons to enter into a partnership. A managed service provider will be able to prove their knowledge about the product and best practices for implementing and maintaining SharePoint. A managed service provider should able to provide support for those companies for which SharePoint is integral to their workflow, even though their staff is smaller. Many organizations ofte can t afford to ramp up staffing coverage in the short term. Clients who work with Datavail for their SharePoint are able to structure their contract such that they have the support of multiple people with different levels of expertise. Any third-party staff should keep their certifications current and participate in ongoing SharePoint training and the ability to fill the various SharePoint roles. These include SharePoint architect, administrator, developer, and/or designer. With such a range of experts available, they should be able to provide you with high quality SharePoint services specifically tailored to your needs. Within our core practice, for example, a U.S-based SharePoint Administrator is appointed to each client to facilitate real time communication and project management. This expert is supported with other SharePoint experts who are able to give your organization round-the-clock coverage if needed. Many working IT professionals have tried to learn SharePoint themselves using a variety of resources as well as trial and error, but this may be insufficient, particularly given the reliance organizations now have on their databases. The data-driven enterprise needs experts able to proactively complete tasks within the SharePoint environment at any given time. Filling this expertise void which may include little depth of knowledge, the SharePoint architecture, and/or knowledge of SharePoint best practices can prove a challenge to organizations. You may need an expert to ensure SharePoint is being correctly implemented and maintained. Datavail provides certified experts with a deep understanding of and experience with SharePoint. Many organizations also have difficulty finding qualified SharePoint administrators and team members. Most of the available IT talent is either highly specialized or very broad. Those people who fall into the highly specialized category are able to focus on one specific SharePoint role. Those individuals with broad knowledge are usually system administrators who have been forced to take on SharePoint as an additional duty. Even if you are able to find a qualified individual to work with SharePoint, the workload may be too much for an in-house team. The needs of the organization and the attendant workload creating Intranet sites as well as workflows is typically far too much for one person. We uniformly perform several tasks for all clients designed to stabilize the SharePoint environment before moving forward. The precise execution of these tasks may change incrementally, depending on the client s technology resources, SharePoint configuration, or immediate needs. These include installing our tool and metrics for 24/7 monitoring such that any emergent problems are escalated to get immediate attention; stabilizing the SharePoint environment; identifying any need for patching, which may result from the latest service pack or cumulative update not having been installed; and providing the staff with those SharePoint best practices that are aligned with Microsoft s recommendations for improving SharePoint performance. We also are constantly and proactively in communication with clients. These communiques may be in the form of Scrum calls, or perhaps through taking and distributing meeting minutes, or through issuing regular reports. We also mentor and train the client s SharePoint administrator on an as-needed basis. If you would like to know more about our managed services and how we can help your optimize your SharePoint environment, please contact Datavail to discuss a custom solution designed for your enterprise. Page 5 Seven Strategic Tasks for a Superlative SharePoint Implementation 2015 Datavail, Inc. All rights reserved.
9 BIOGRAPHY Owens Gollamandala Lead SharePoint Administrator for Datavail With more than 10 years of IT Industry experience and eight years in SharePoint alone, Owens has a deep knowledge in SharePoint including versions 2001/2003/2007/2010/2013. He brings in a blend of strong administration and development skills, contributing to a holistic view of SharePoint. During off hours he loves spending time with his family and friends, and he likes taking part in Spiritual activities. Reading technical and inspirational books are also his interests. ABOUT DATAVAIL Datavail Corporation is the largest pureplay provider of remote database administration (DBA) services in North America, offering database design and architecture, administration and 24x7 support. The company specializes in Oracle, Oracle E-Business Suite, Microsoft SQL Server, MySQL, MongoDB, DB2 and SharePoint, and provides flexible on-site/off-site, onshore/offshore service delivery options to meet each customer s unique business needs. CONTACT US General Inquiries: Fax Number: info@datavail.com Corporate Headquarters: Datavail Corporation Ridge Parkway Suite 125 Broomfield, CO Database Operations Control Center: Datavail Infotech Pvt. Ltd 3rd Floor, Unit No. B-3 Ashar IT Park, Road No. 16Z Wagale Estate Thane (West), Thane Direct Telephone Number: Bangalore Office Datavail Infotech Pvt. Ltd Concept Business Park #319/9, 1st floor, Block A Hosur Main Road Bommanahalli, Bangalore Seven Strategic Tasks for a Superlative SharePoint Implementation Page 6
10
.NET. Workflow Solutions. For ABSTRACT: By Owens Gollamandala
.NET Workflow Solutions For ABSTRACT: By Owens Gollamandala Workflows are available within Microsoft SharePoint, and help users track and monitor documents or files associated with a specific business
More informationThe Complete SQL Server Health Checks
The Business Value of Complete SQL Server Health Checks ABSTRACT: By Eric Russo August 2014 A SQL Server is a complex database environment that needs iterative analysis and constant tweaking to ensure
More informationIs Your Head in the Cloud
Is Your Head in the Cloud When It Comes To Database Management? Maybe It Should Be ABSTRACT: By Mark Perlstein Cloud-based database management provides organizations with database expertise when they are
More informationSQL Server 2012. Upgrading to. and Beyond ABSTRACT: By Andy McDermid
Upgrading to SQL Server 2012 and Beyond ABSTRACT: By Andy McDermid If you re still running an older version of SQL Server, now is the time to upgrade. SQL Server 2014 offers several useful new features
More informationMySQL. Leveraging. Features for Availability & Scalability ABSTRACT: By Srinivasa Krishna Mamillapalli
Leveraging MySQL Features for Availability & Scalability ABSTRACT: By Srinivasa Krishna Mamillapalli MySQL is a popular, open-source Relational Database Management System (RDBMS) designed to run on almost
More informationExtending Your Use of Extended Events
Extending Your Use of Extended Events An Introduction to Replacing SQL Profiler with Extended Events ABSTRACT: By Andy McDermid & Sivakumar Thangavelu September 2014 The much-used Microsoft SQL Profiler
More informationWays. to Shore Up. Security. Your. ABSTRACT: By Trish Crespo
6 Ways to Shore Up Your Security ABSTRACT: By Trish Crespo February 04 Microsoft's SharePoint collaboration software is an excellent tool for enterprise users, but some individuals have pointed to it as
More informationTop 10 Issues Facing Managers of DBAs
Top 10 Issues Facing Managers of DBAs by Keenan Phelan Updated: October 2013 Abstract Managers of database administrators have a recurring problem: they need to hire experts to keep their systems running,
More informationTop Trends in Database Management
Top Trends in Database Management Dissecting the Latest Industry Offerings to Benefit Your Organization ABSTRACT: By Patrick Gates February 2014 Trends come and go, but some new ideas in database management
More informationBrochure. Update your Windows. HP Technology Services for Microsoft Windows 2003 End of Support (EOS) and Microsoft Migrations
Brochure Update your Windows HP Technology Services for Microsoft End of Support (EOS) and Microsoft Migrations Stabilize and secure your infrastructure Microsoft will end support for Windows Server 2003/R2
More informationDATABASE ADMINISTRATION (DBA) SERVICES
DATABASE ADMINISTRATION (DBA) SERVICES Expert, Cost-effective DBA Services As An Extension of Your IT Staff Connectria s Database Administration Services allow you to free your staff and resources to focus
More informationSHAREPOINT SERVICE DEFINITION. G-CLOUD Commercial-in-Confidence. civil.lockheedmartin.co.uk
SHAREPOINT SERVICE DEFINITION G-CLOUD Commercial-in-Confidence civil.lockheedmartin.co.uk SECTION 1 LOCKHEED MARTIN S SHAREPOINT CAPABILITY Lockheed Martin offers a full end to end service, delivering
More informationThe Flash- Transformed Server Platform Maximizing Your Migration from Windows Server 2003 with a SanDisk Flash- enabled Server Platform
WHITE PAPER The Flash- Transformed Server Platform Maximizing Your Migration from Windows Server 2003 with a SanDisk Flash- enabled Server Platform.www.SanDisk.com Table of Contents Windows Server 2003
More informationA Successful SharePoint Migration: Best Practices Before, During and After Your Migration
WHITE PAPER : Best Practices Before, During and After Your Migration ABSTRACT Demand for migration to Microsoft SharePoint continues to grow as the platform rapidly becomes the standard for organizations
More informationA Global IT Managed Service Provider
A Global IT Managed Service Provider Service Catalog 2013 www.presilient.com We help ensure that you maximize your current infrastructure investments, while increasing performance across your enterprise.
More informationRESPONSES TO QUESTIONS AND REQUESTS FOR CLARIFICATION Updated 7/1/15 (Question 53 and 54)
RESPONSES TO QUESTIONS AND REQUESTS FOR CLARIFICATION Updated 7/1/15 (Question 53 and 54) COLORADO HOUSING AND FINANCE AUTHORITY 1981 BLAKE STREET DENVER, CO 80202 REQUEST FOR PROPOSAL Intranet Replacement
More informationQUICK FACTS. Replicating Canada-based Database Support at a New Facility in the U.S. TEKSYSTEMS GLOBAL SERVICES CUSTOMER SUCCESS STORIES
[ Energy Services, Managed Services Offering/ Network Infrastructure Services ] TEKSYSTEMS GLOBAL SERVICES CUSTOMER SUCCESS STORIES Client Profile Industry: Oil and natural gas Revenue: Approximately $5.2
More informationPOSITION DESCRIPTION. Role Purpose. Key Challenges
POSITION DESCRIPTION Position Title Position Number Reports to Manager, Web Solutions Development Functional Auth HRM Auth Region Sydney Date Date Function ITSC Signature Signature Role Purpose To implement
More informationManaging a 24x7x365 Support Center and Network Engineering for a Government Agency QUICK FACTS
[ Government, Managed Services Offering, Network Infrastructure Services Support Services ] TEKSYSTEMS GLOBAL SERVICES CUSTOMER SUCCESS STORIES Client Profile Industry: Government Employees: More than
More informationCloud & Datacenter Monitoring with System Center Operations Manager
Page 1 of 5 Overview This course equips students with the skills they require to deploy and configure System Center 2012 R2 Operations. Using hands-on labs, students learn the following: How to architect
More informationFive Trouble Spots When Moving Databases to VMware
Five Trouble Spots When Moving Databases to VMware Guide for IT Managers By Confio Software Confio Software 4772 Walnut Street, Suite 100 Boulder, CO 80301 303-938-8282 www.confio.com Five Trouble Spots
More informationAccelerating Web-Based SQL Server Applications with SafePeak Plug and Play Dynamic Database Caching
Accelerating Web-Based SQL Server Applications with SafePeak Plug and Play Dynamic Database Caching A SafePeak Whitepaper February 2014 www.safepeak.com Copyright. SafePeak Technologies 2014 Contents Objective...
More informationServer Consolidation with SQL Server 2008
Server Consolidation with SQL Server 2008 White Paper Published: August 2007 Updated: July 2008 Summary: Microsoft SQL Server 2008 supports multiple options for server consolidation, providing organizations
More informationA new Breed of Managed Hosting for the Cloud Computing Age. A Neovise Vendor White Paper, Prepared for SoftLayer
A new Breed of Managed Hosting for the Cloud Computing Age A Neovise Vendor White Paper, Prepared for SoftLayer Executive Summary Traditional managed hosting providers often suffer from issues that cause
More informationTen Things to Look for in a SharePoint Recovery Tool
Ten Things to Look for in a SharePoint Recovery Tool Written by Ilia Sotnikov Product Manager, SharePoint Management Solutions Quest Software, Inc. White Paper Copyright Quest Software, Inc. 2009. All
More informationA V a l u e C a s e S t u d y
D B A M a n a g e A V a l u e C a s e S t u d y R e m o t e D a t a b a s e S e r v i c e s Introduction C L I E N T Company founded in 1994 delivers specialty property and casualty auto insurance programs
More informationCase Study - I. Industry: Social Networking Website Technology : J2EE AJAX, Spring, MySQL, Weblogic, Windows Server 2008.
Case Study - I Industry: Social Networking Website Technology : J2EE AJAX, Spring, MySQL, Weblogic, Windows Server 2008 Challenges The scalability of the database servers to execute batch processes under
More informationMonthly Fee Per Server 75/month 295/month 395/month Monthly Fee Per Desktop/Notebook/ 15/month 45/month 55/month
SERVICE COVERAGE AND FEE SCHEDULE Base Package Fees Monthly Fee Per Server 75/month 295/month 395/month Monthly Fee Per Desktop/Notebook/ 15/month 45/month 55/month Live Desk Services Live Desk Telephone
More informationModule: Sharepoint Administrator
Module: Sharepoint Administrator Mode: Classroom Duration: 40 hours This course teaches IT Professionals to design and deploy Microsoft SharePoint 2010. Course Outline: Module 1: Designing a Logical Architecture
More informationAbout this Course This 5 day ILT course teaches IT Professionals to design and deploy Microsoft SharePoint 2010.
Course 10231B: Designing a Microsoft SharePoint 2010 Infrastructure OVERVIEW About this Course This 5 day ILT course teaches IT Professionals to design and deploy Microsoft SharePoint 2010. Audience Profile
More informationSharePoint Administrator
SharePoint Administrator Location: [Asia & Pacific] [Malaysia] [Petaling Jaya] Category: Information Technology Job Type: Fixed term, Full-time PURPOSE OF POSITION: SharePoint Administrators are responsible
More informationMicrosoft SQL Server 2008 R2 Enterprise Edition and Microsoft SharePoint Server 2010
Microsoft SQL Server 2008 R2 Enterprise Edition and Microsoft SharePoint Server 2010 Better Together Writer: Bill Baer, Technical Product Manager, SharePoint Product Group Technical Reviewers: Steve Peschka,
More informationProduct Overview. UNIFIED COMPUTING Interoute Database & Application Management
Product Overview Interoute Database and Application Managed Services provide our clients with the peace of mind that their systems are managed by a team of experts around the clock. Our proven pedigree
More informationNEXT-GENERATION, CLOUD-BASED SERVER MONITORING AND SYSTEMS MANAGEMENT
NEXT-GENERATION, CLOUD-BASED SERVER MONITORING AND SYSTEMS MANAGEMENT COVERS INTRODUCTION A NEW APPROACH CUSTOMER USE CASES FEATURES ARCHITECTURE V 1.0 INTRODUCTION & OVERVIEW Businesses use computers
More informationSTL Microsoft SharePoint Consulting and Support Services
STL Microsoft SharePoint Consulting and Support Services STL Technologies Equis House Eastern Way Bury St Edmunds Suffolk IP32 7AB Service Description and Pricing Specialist Cloud Services www.stl.co.uk
More informationGlobal Professional. Hosted Managed Services
Global Professional Hosted Managed Services TM Racami, LLC is a global independent provider of IT support services and applications, technology and infrastructure consulting. For over 7 years we have been
More informationHosting JDE EnterpriseOne in the Cloud Hear how one company went to the cloud
Hosting JDE EnterpriseOne in the Cloud Hear how one company went to the cloud October 2015 2015 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T Agenda Organizational
More informationAn Oracle White Paper November 2011. Upgrade Best Practices - Using the Oracle Upgrade Factory for Siebel Customer Relationship Management
An Oracle White Paper November 2011 Upgrade Best Practices - Using the Oracle Upgrade Factory for Siebel Customer Relationship Management Executive Overview... 1 Introduction... 1 Standard Siebel CRM Upgrade
More informationWHITEPAPER. Migrating to SharePoint 2013. A White Paper by: Swapnil Bhagwat June, 2013
WHITEPAPER Migrating to SharePoint 2013 A White Paper by: Swapnil Bhagwat June, 2013 1 Table of Contents INTRODUCTION... 3 SCOPE... 3 SHAREPOINT 2013 REQUIREMENTS... 4 MODES OF MIGRATION... 5 In-Place
More informationFive Trouble Spots When Moving Databases to VMware
Five Trouble Spots When Moving Databases to VMware Guide for IT Managers By Confio Software Confio Software 4772 Walnut Street, Suite 100 Boulder, CO 80301 www.confio.com Introduction Production databases
More informationHosted SharePoint: Questions every provider should answer
Hosted SharePoint: Questions every provider should answer Deciding to host your SharePoint environment in the Cloud is a game-changer for your company. The potential savings surrounding your time and money
More informationRemote Database Administration Services(RDBA)
Remote Database Administration Services(RDBA) Leverage Shreeyansh Technologies world-class Leadership to lower your risks and cut costs with Remote DBA Services 2 Remote DBA Services Services Plans Database
More informationMark InfoTech. Expert IT Solutions that work for your business
Mark InfoTech Expert IT Solutions that work for your business CORE SERVICES REMOTE SAP BASIS ADMIN REMOTE DATABASE MANAGEMENT REMOTE SERVER ADMIN REMOTE INFRA SERVICES REMEDY IMPLEMENTATION BMC REMEDY
More information10964C: Cloud & Datacenter Monitoring with System Center Operations Manager
10964C: Cloud & Datacenter Monitoring with System Center Course Details Course Code: Duration: Notes: 10964C 5 days Elements of this syllabus are subject to change. About this course This course equips
More informationLHRIC Network Support - Additional Service Features
LHRIC Network Support - Additional Service Features It is important to note that costs associated with LHRIC Network Support service not only cover an on-site support engineer but also include a number
More informationSubmitted to: Service Definition Document for Database Management for IT Infrastructure Management
Submitted to: Service Definition Document for Database Management for IT Infrastructure Management Table of Contents 1 Service Description... 3 2 Support Process and Methodology... 10 3 Standard Questionnaire...
More informationAn Oracle White Paper November 2010. Oracle Real Application Clusters One Node: The Always On Single-Instance Database
An Oracle White Paper November 2010 Oracle Real Application Clusters One Node: The Always On Single-Instance Database Executive Summary... 1 Oracle Real Application Clusters One Node Overview... 1 Always
More informationAvanade ViewX Technology
WhitePaper Avanade ViewX Technology Avanade s Unified Communication and Collaboration Managed Services technology platform is made up of two parts: ViewX for monitoring, alerting, reporting and visualization,
More informationCVE-401/CVA-500 FastTrack
CVE-401/CVA-500 FastTrack Description The CVE-400-1I Engineering a Citrix Virtualization Solution course teaches Citrix engineers how to plan for and perform the tasks necessary to successfully integrate
More informationResponse Time Analysis
Response Time Analysis A Pragmatic Approach for Tuning and Optimizing Oracle Database Performance By Dean Richards Confio Software, a member of the SolarWinds family 4772 Walnut Street, Suite 100 Boulder,
More informationDatabases Going Virtual? Identifying the Best Database Servers for Virtualization
Identifying the Best Database Servers for Virtualization By Confio Software Confio Software 4772 Walnut Street, Suite 100 Boulder, CO 80301 www.confio.com Many companies are turning to virtualization in
More informationMS-10232: Designing and Developing Microsoft SharePoint Server 2010 Applications. Course Objectives. Price. Duration. Methods of Delivery
MS-10232: Designing and Developing Microsoft SharePoint Server 2010 Applications This five-day instructor led course is intended for Microsoft SharePoint Development professionals who are responsible for
More informationCapacity planning with Microsoft System Center
Capacity planning with Microsoft System Center Mike Resseler Veeam Product Strategy Specialist, MVP, Microsoft Certified IT Professional, MCSA, MCTS, MCP Modern Data Protection Built for Virtualization
More informationComputer Training Source. Designing and Developing Microsoft SharePoint Server 2010 Applications
Computer Training Source Course 10232A: Designing and Developing Microsoft SharePoint Server 2010 Applications Length: 5 Days Published: September 28, 2010(In development) Language(s): English Audience(s):
More informationMoving Network Management from OnSite to SaaS. Key Challenges and How NMSaaS Helps Solve Them
Moving Network Management from OnSite to SaaS Key Challenges and How NMSaaS Helps Solve Them Executive Summary In areas such as sales force automation and customer relationship management, cloud-based
More informationJoin the discussions: #infralytics #SmarterEverything Contact Flagship: 866-223-6993 Twitter: @FlagshipSG1 www.flagshipsg.
White Paper: Infrastructure + Analytics = Infralytics Essential Insights, Real-time Join the discussions: #infralytics #SmarterEverything Contact Flagship: 866-223-6993 Twitter: @FlagshipSG1 www.flagshipsg.com
More informationDetecta SQL Server Monitoring Solution
Detecta SQL Server Monitoring Solution 2016. Contents Abstract........................................... 3 The Problem........................................ 3 History............................................
More informationSusie Cummings Vice President John Kuchta Senior Consultant
Susie Cummings Vice President John Kuchta Senior Consultant About SWC Technology Partners SWC is a leading provider of innovative IT solutions for the mid-market. For more than 35 years, SWC has excelled
More information10231B: Designing a Microsoft SharePoint 2010 Infrastructure
10231B: Designing a Microsoft SharePoint 2010 Infrastructure Course Number: 10231B Course Length: 5 Days Course Overview This 5 day course teaches IT Professionals to design and deploy Microsoft SharePoint
More informationClient Study Portfolio
Client Study Portfolio Client Study 1: UK District Council A re-architecture of the client s RAC Environment and full 24/7 support of the client s database systems thereafter has eliminated the risk of
More information<Insert Picture Here> Oracle Advanced Customer Support Services
Oracle Advanced Customer Support Services Janez Bostner About Oracle Advanced Customer Support Services Mission Critical Support Services Oracle Global Support Services Advanced Customer
More informationRight-Sizing Electronic Discovery: The Case For Managed Services. A White Paper
Right-Sizing Electronic Discovery: The Case For Managed Services A White Paper 1 2 Table of Contents Introduction....4 An Overview of the Options...4 Insourcing: Bringing E-Discovery Processes In-House....4
More informationHP Customer Support. Remote Server Management. an Outtasking Solution Outline
HP Customer Support Remote Server Management an Outtasking Solution Outline Andreas Meinert Support Solution Architect DataCenter Solution Services, HP Germany 2004 Hewlett-Packard Development Company,
More informationCourse 10232: Designing and Developing Microsoft SharePoint Server 2010 Applications
Course 10232: Designing and Deploying Microsoft SharePoint Server 2010 Applications Page 1 of 7 Course 10232: Designing and Developing Microsoft SharePoint Server 2010 Applications 4 days; Instructor-Led
More informationOracle Enterprise Manager 12c Microsoft SQL Server Plug-in version 12.1.0.6
Oracle Enterprise Manager 12c Microsoft SQL Server Plug-in version 12.1.0.6 July 2015 Heterogeneous Datacenter Management Oracle s Philosophy Productize our deep understanding of the Oracle stack to provide
More informationHow To Manage A System Center 2012 R2 Operation Manager
CÔNG TY CỔ PHẦN TRƯỜNG CNTT TÂN ĐỨC TAN DUC INFORMATION TECHNOLOGY SCHOOL JSC LEARN MORE WITH LESS! Course 10964B: Length: Cloud & Datacenter Monitoring with System Center Operations Manager Audience:
More informationVirtualization with Microsoft Windows Server 2003 R2, Enterprise Edition
Virtualization with Microsoft Windows Server 2003 R2, Enterprise Edition Microsoft Corporation Published: March 2006 Abstract Virtualization in the volume server market is starting to see rapid adoption
More informationConnecting the essential pieces to build a powerful information platform
Connecting the essential pieces to build a powerful information platform End-to-end SharePoint consulting Implementation, integration, migration, and custom development Access the leading SharePoint technical
More informationResponse Time Analysis
Response Time Analysis A Pragmatic Approach for Tuning and Optimizing Database Performance By Dean Richards Confio Software 4772 Walnut Street, Suite 100 Boulder, CO 80301 866.CONFIO.1 www.confio.com Introduction
More informationRealizing the Benefits of Data Modernization
February 2015 Perspective Realizing the Benefits of How to overcome legacy data challenges with innovative technologies and a seamless data modernization roadmap. Companies born into the digital world
More informationRemote Infrastructure Support Services & Managed IT Services
Remote Infrastructure Support Services & Managed IT Services Remote Desktop Services are designed to optimize the customers IT resource utilization and provide a standardized end-user environment. The
More informationAdvanced Solutions of Microsoft SharePoint Server 2013
Course 20332B: Advanced Solutions of Microsoft SharePoint Server 2013 Course Details Course Outline Module 1: Understanding the SharePoint Server 2013 Architecture This module introduces the architectural
More informationCloud Computing: What IT Professionals Need to Know
Learning Cloud Computing: What IT Professionals Need to Know Cloud computing promises new career opportunities for IT professionals. In many cases, existing core skill sets transfer directly to cloud technologies.
More informationDELIVERING EXCEPTIONAL CUSTOMER CARE
REAL WORLD SCENARIOS Volume 1 Cases 1-4 DELIVERING EXCEPTIONAL CUSTOMER CARE WINNING THE HEARTS OF YOUR CUSTOMERS BUILDing THE FOUNDATION STREAMLINing SUPPORT CASES GAINing A COMPETITIVE ADVANTAGE knowing
More informationThe top 10 misconceptions about performance and availability monitoring
The top 10 misconceptions about performance and availability monitoring Table of contents Introduction................................................................ 3 The top 10 misconceptions about
More informationPOSITION DESCRIPTION. Role Purpose
POSITION DESCRIPTION Position Title Senior SharePoint Administrator/Developer Position Number Reports to Head of Solutions Development Functional Auth HRM Auth Region N/A Enterprise role Date Date Function
More informationMANAGING THE MODERN DATABASE. Part I: 7 Trends in 2014 to Keep Ahead. Part II: A (NEW) Day in the Life of a DBA
MANAGING THE MODERN Part I: 7 Trends in 2014 to Keep Ahead 7 tech, business application and social trends affecting database management How these trends converge to affect the database and DBAs Part II:
More informationcan you improve service quality and availability while optimizing operations on VCE Vblock Systems?
SOLUTION BRIEF Service Assurance Solutions from CA Technologies for VCE Vblock Systems can you improve service quality and availability while optimizing operations on VCE Vblock Systems? agility made possible
More informationApplication Performance Testing Basics
Application Performance Testing Basics ABSTRACT Todays the web is playing a critical role in all the business domains such as entertainment, finance, healthcare etc. It is much important to ensure hassle-free
More informationProactive Performance Monitoring Using Metric Extensions and SPA
Proactive Performance Monitoring Using Metric Extensions and SPA Mughees A. Minhas Oracle Redwood Shores, CA, USA Keywords: Oracle, database, performance, proactive, fix, monitor, Enterprise manager, EM,
More informationHP Cloud Services Enablement portfolio for communications service providers: Compute Services. Solution brief
SCALEnow. HP Cloud Services Enablement portfolio for communications service providers: Compute Services Solution brief HP Cloud Services Enablement (HP CSE) for infrastructure as a service (IaaS) enables
More informationDatasheet FUJITSU Cloud Monitoring Service
Datasheet FUJITSU Cloud Monitoring Service FUJITSU Cloud Monitoring Service powered by CA Technologies offers a single, unified interface for tracking all the vital, dynamic resources your business relies
More informationSystem Requirements for Microsoft Dynamics GP 2013
Page 1 of 7 System Requirements for Microsoft Dynamics GP 2013 Web Applications Last Modified Posted This page lists the system requirements for Microsoft Dynamics GP 2013 Web Applications. On this page:
More informationMaximize potential with services Efficient managed reconciliation service
RECONCILIATION IntelliMatch Operational Control services Optimize. PRODUCT SHEET Maximize potential with services Efficient managed reconciliation service Overview At its best, technology provides financial
More informationCloud V/S On-Premise
Business Solutions through Software Cloud V/S On-Premise 1 Introduction to SharePoint 2013: SharePoint 2013 comes with several features: Collaboration exists in every business. Everyday new tools and services
More informationResponse Time Analysis
Response Time Analysis A Pragmatic Approach for Tuning and Optimizing SQL Server Performance By Dean Richards Confio Software 4772 Walnut Street, Suite 100 Boulder, CO 80301 866.CONFIO.1 www.confio.com
More informationHow To Use A Cloud Based Crom Live Solution
Overview & Highlights- Maximizer CRM Live In today s world, businesses need a tool that helps flourish client relationships. Maximizer CRM Live is that tool for our firm. Maximizer CRM Live saves money,
More informationSHAREPOINT CONSIDERATIONS
SHAREPOINT CONSIDERATIONS Phil Dixon, VP of Business Development, ECMP, BPMP Josh Wright, VP of Technology, ECMP Steve Hathaway, Principal Consultant, M.S., ECMP The construction industry undoubtedly struggles
More informationService Offerings. Ensuring IT Resources are available, reliable, scalable & manageable always.
Service Offerings Ensuring IT Resources are available, reliable, scalable & manageable always. SNICare has divided its end-to-end offering into three main segments which covers all the aspects of the IT
More informationDesigning and Developing Microsoft SharePoint Server 2010 Applications Course Outline
Designing and Developing Microsoft SharePoint Server 2010 Applications Course Outline Course Overview: This five-day instructor-led course is intended for SharePoint Development professionals who are responsible
More informationRealize More Success with Software-plus-Services. Cloud-based software from Microsoft Dynamics ERP
Realize More Success with Software-plus-Services Cloud-based software from Microsoft Dynamics ERP Cloud computing is Internet-based development and use of computer technology. Large central data centers
More informationPut the World s Premier Magento Experts to Work for You
Put the World s Premier Magento Experts to Work for You Expert Consulting Group Your Business Is Unique. So Is Your Path To Success. Contact Us We can help you choose the right services for your business
More informationCase Study: Load Testing and Tuning to Improve SharePoint Website Performance
Case Study: Load Testing and Tuning to Improve SharePoint Website Performance Abstract: Initial load tests revealed that the capacity of a customized Microsoft Office SharePoint Server (MOSS) website cluster
More informationDelivering a groundbreaking blend of support, managed services, and consulting services to benefit any Siebel customer at any time.
Siebel CRM Services Delivering a groundbreaking blend of support, managed services, and consulting services to benefit any Siebel customer at any time. Siebel is widely regarded as the industry s most
More informationHow To Create A Help Desk For A System Center System Manager
System Center Service Manager Vision and Planned Capabilities Microsoft Corporation Published: April 2008 Executive Summary The Service Desk function is the primary point of contact between end users and
More informationPosition Description. Job Summary: Campus Job Scope:
Position Description Report Run Date Sep 10 2015 11:07AM Position Number: 02018467 Dept: ENT APPS & INFRASTRUCTURE SVCS - 061419 Position: WNDOWS SYSTEM APPLICATION ADMINISTRATOR Approved Payroll Title
More informationDesigning a Microsoft SharePoint 2010 Infrastructure
Designing a Microsoft SharePoint 2010 Infrastructure Course Details Course Code: Duration: Notes: 10231B 5 days This course syllabus should be used to determine whether the course is appropriate for the
More informationReduced 30% of IT infrastructure & operations costs by automating infrastructure monitoring for a global wireless distributor
Reduced 30% of IT infrastructure & operations costs by automating infrastructure monitoring for a global wireless distributor Our Customer One of the world's largest distributors of mobile phones, supporting
More informationPCI DSS Reporting WHITEPAPER
WHITEPAPER PCI DSS Reporting CONTENTS Executive Summary 2 Latest Patches not Installed 3 Vulnerability Dashboard 4 Web Application Protection 5 Users Logging into Sensitive Servers 6 Failed Login Attempts
More informationSimplifying Human Resource Management
Simplifying Human Resource Management The Drive For Less Complexity And More Cost Control Executive Summary Today, there are Oracle Human Capital Management (HCM) solutions available to optimize every
More information