Best Practices for On-line Testing in Blackboard Learn

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "Best Practices for On-line Testing in Blackboard Learn"

Transcription

1 Instructors Before Creating On-line Tests Before using on-line tests for the first time, attend a CELT Workshop on Blackboard Assessments. While many aspects of Blackboard s on-line testing are intuitive, the importance of test grades in most classes and the variety of situations students may encounter make it important to understand the available options and their implications. Building Your On-line Test 1. Familiarize yourself with the various options that apply to each question type that you plan to use in your test. For example, some question types allow you to randomize answers, and some provide for possible partial credit for selected answers. Understanding the available options and their implications for grading the questions will help avoid confusion and issues for you and your students. 2. To help your students identify and solve technical issues before actual on-line tests begin, prepare a practice on-line test. Make the practice test as similar as possible in the settings and types of questions you will use in graded tests. You might even include questions about the online testing environment itself to reinforce student best practices. Make it a requirement for your students to take the practice test in the same location and circumstances they plan to take the graded tests. Have them report any problems or issues that they encounter while taking the practice test to you. 3. After you create an on-line test and have selected deployment options, take the test yourself as a student. If your students will be taking the exam in a computer/testing lab be sure to try your exam in the lab to be certain that the specific computer configurations do not interfere with the way the exam is displayed. This serves two important purposes: First, if you don t make a perfect score on your own test, you should check the questions you missed to ensure that the correct answers are indicated. Second, you will be sure that all your questions display properly in the browser. If possible, take your entire test using more than one of the supported browsers. This is especially important if you copy and paste text into your test questions and/or answers (see Step 4 below), embed images or special characters in the test editor, or use an equation editor in composing the test. 4. When creating questions, copying text from Word documents or other formatted sources can create problems when unseen formatting codes are carried over with the visible text. Such codes can interfere with the proper display of questions and answers when students take the test. If text needs to be copied into tests, use a text editor such as Notepad as an intermediate step. Or contact for information on the Respondus test authoring software, which can convert test documents into a form that is ready for use with Blackboard. 515/ (1 of 7)

2 5. If you have your students take your test in the classroom with you, it is possible that some students may have technical issues with their computer at that time. If it is not possible to provide alternate computers in the room, you will want to print a few copies of the test as a Plan B so they can still take the test at that time. Follow the instructions in the Printing a Blackboard Learn Test from Respondus document to print your Blackboard test. 6. Once students have begun taking a test you should not make changes in the test other than to correct typographical mistakes. Other changes will create inconsistencies in grading and can even corrupt the test to make it inaccessible by other students. 7. It is a good idea to insert a copy of the Best Practices for On-line Testing in Blackboard Learn for Students in your syllabus and/or test instructions to serve as a reminder to them how to avoid typical technical problems. Recommended Settings for Test Options 1. Note that regardless of any release dates or timer settings you select, you must also select the Yes radio button for Make the link available. This is what makes the link for the test available to students. 2. If you are concerned about students possibly using other programs on their computers while taking your test, such as another web browser or chat windows, or if you want to prevent students from copying and pasting into your test or printing/saving a copy of the test, contact about the Respondus Lockdown Browser which can lock down the students other options while taking an on-line test. 3. We strongly recommend unselecting the Force Completion checkbox for tests. If a student inadvertently exits or is timed out of a test s/he cannot return to complete the test. This feature does not serve as a good substitute for an enforced timer. 4. Unless this is a practice test in which the instructor will not view the grades, do not select the checkbox to Hide Results for this Test Completely from Instructor and the Grade Center. If you choose later to view the students test attempts, changing this option will automatically delete all previous practice attempts. 5. You have the option to have test questions presented to students All at Once or One at a Time. Our recommendation is to select the One at a Time option. This option requires the student to save each answer as they move from one question to the next. This can help a student avoid losing their work if their test session is interrupted. 6. Unless you need to have the students see their test in a new, separate browser window, select the No radio button for Open in New Window. If you select the Yes radio button for this option, inform your students that they should disable all pop-up blockers on their browser before starting the test. 515/ (2 of 7)

3 Information for Your Students Taking an On-line Test: 1. The next section of this document contains the Testing Best Practices for Students. It is a good idea to insert a copy of these in your syllabus and/or test instructions to serve as a reminder to them how to avoid typical technical problems. 2. Remind your students that they must click the Submit button at the end of the test for it to be completed. Also let them know whether they should expect to see their grade displayed after submitting the test, or if this will be delayed until essay questions are graded or until all students have completed the test. 3. If you choose to present your questions all at once, instruct your students to periodically save their answers. They can click the Save button next to each question as they select answers or scroll to the end of the page and click the global Save button. This will save their work thus far but allow them to continue to other questions and even change earlier answers up until the time they click Submit. 4. While Blackboard does not have a Time Out Limit, some Internet Service Providers (ISPs) may disconnect a student s session if it appears to have been inactive for a period set by the ISP. ISPs do not recognize typing in a text box as being active. Clicking the Save button is recognized as an indication of an active session. Students who are taking a test and appear to be inactive more than the time provided by their ISP provider may be disconnected. 5. Blackboard will generate some generic instructions based on options you select, such as a time limit. But instead of depending on these automatic notes, your instructions to your students should clearly state all constraints and options. For example, let them know if only one or multiple attempts are allowed, if backtracking is permitted, if there is a time limit, and what they should do if they get knocked out of the test. 6. Specify to your students what your policy is regarding how and when they should notify you of apparent technical problems with their test. Also specify what alternate options are available if they encounter problems. 7. If any of your students report technical issues while taking an on-line test, please contact as soon as possible if you wish for CELT to investigate. While we cannot guarantee identifying or verifying technical issues during a student s test session, we have access to data logs for about three days after any test session. 8. Blackboard Outages: Please be mindful (and wary) of giving exams at times that are susceptible to Blackboard outages. Scheduled outages are posted on the Blackboard login page. Note that maintenance may be performed on Blackboard at the following times without prior notice: Monday through Friday, 3:00 am - 7:00 am; Friday evening 10:00 pm through Saturday morning 7:00 am. Also note that Blackboard servers restart daily at 6 am. While sometimes this outage may only last a few minutes, CELT recommends not giving online exams or quizzes around 4 am. (All times are Central Standard Time.) 515/ (3 of 7)

4 Testing Best Practices for Students Best Practices for On-line Testing in Blackboard Learn Before Taking an On-line Test: 1. Use only supported browser versions when taking on-line tests. Supported browsers are listed on Iowa State University s Blackboard login page. 2. Before starting an on-line test, close all other software programs on your computer, including the browser that you plan to use to take the test. Re-start your browser and log in first to Blackboard without logging into any other Iowa State University sites. This will help identify your test session in the system logs if you encounter technical issues. 3. Disable all pop-up blockers. The steps for this will vary among browsers. If you have questions, call the Support Center to get directions on how to check your computer and browser settings for pop-up blockers. 4. Use a hardwired connection rather than your wireless connection to the Internet to take an online test. Make sure that when you connect your network cable to your computer you also disable the wireless receiver so that it does not override or interfere with the wired connection. 5. If your computer is connected to the Internet through an ISP cable modem that is shared among a number of users (such as at an apartment complex), you will likely experience problems with on-line tests. Questions may be slow to display and your connection may be lost briefly, which will cut off your test session. You should try to find a computer for your on-line tests that is on a more stable connection. 6. Make sure you do not have more than one browser window opened to Blackboard; this can cause problems submitting your exam. 7. Make sure your computer is up-to-date on Windows patches and that it is virus and spyware free. If you are not sure of the reliability of your PC or are having problems, use a campus lab computer. 8. Blackboard Outages: Please be mindful (and wary) of taking the exams at times that are susceptible to Blackboard outages. Scheduled outages are posted on the Blackboard login page. Note that maintenance may be performed on Blackboard at the following times without prior notice: Monday through Friday, 3:00 am - 7:00 am; Friday evening 10:00 pm through Saturday morning 7:00 am. Also note that Blackboard servers restart daily at 4 am. While sometimes this outage may only last a few minutes, CELT recommends not taking online exams or quizzes around 4 am. (All times are Central) 9. CELT also recommends clearing the cache on your computer before starting a test to mitigate potential problems. 515/ (4 of 7)

5 Clearing your Browser Cache Internet Explorer 1. Click the Tools menu. 2. Then select Internet Options. 3. On the General tab in the Browsing History area, click Delete. 4. Select all of the checkboxes. 5. Then click Delete. 6. Click the Content tab. 7. In the Certificates area, click Clear SSL State. 8. Then click OK. Mozilla Firefox 1. Click the Tools menu. 2. Select Clear Recent History. Note: On a MAC computer, the option will be Clear Private Data. 3. Then select all of the checkboxes in the Details area. 4. Then click Clear Now. Safari 1. Click the Safari menu. 2. Then select Reset Safari. 3. Select the Empty Cache checkbox. 4. Then click Reset. 515/ (5 of 7)

6 While You Are Taking an On-line Test: 1. Make sure you don t use your browser s back, forward and refresh buttons during a test. This can interrupt your test and knock you out of the test. To move from question to question, users should only use the arrows within the testing window or the Question Completion Status list of questions. 2. Do not double-click the start button on a test while waiting for it to load. This can cause multiple instances of the exam to open, leading to some confusion. 3. Make sure you are aware of your time while taking an on-line test. If your instructor sets a time limit, Blackboard will try to display a warning 1 minute before the time limit expires, but browser settings may prevent this warning from appearing. If your instructor sets a time limit in Blackboard, when you click open a test the clock will start and will not stop regardless of whether you save it and reopen later. It certainly may be prudent to have a back-up timer of your own. If you should get knocked out of an on-line test you should log back into Blackboard as quickly as possible to resume the test. 4. Instructors may set a limit as to when an on-line test is available, often referred to as the test window. The link to open or re-open your test is only visible during this window. If your test also has a timer, you will not be ejected from the test at the end of the test window, but if that window has closed you will not be able to re-enter the test if you are knocked out of the test after that time, even if your timer has not expired. Start early enough during the test window so that you can complete the test before the window expires. 5. If you are disconnected from your test session for any reason, you should close your browser, re-start the browser, and go back to the test in Blackboard. If your instructor permits, you will be returned to the test question you were just viewing. If your instructor selects the Force Completion option, however, you cannot re-enter a test. In such a case you must contact your instructor first regarding this. 6. If the exam has been selected to show all questions at once, you should periodically save your answers. You can click the Save button next to each question as you select answers or scroll to the end of the page and click the global Save button. This will save your work thus far but will allow you to continue to other questions and even change earlier answers up until the time you click Submit. 7. If test questions are presented one at a time, only click the "next question" arrow once, even if the response is slow moving to the next question. Each question is saved automatically by Blackboard as you move from one question to another so there isn t any reason to hit Save before moving to the next question. That would just add an extra delay between questions. 8. If you are typing an answer in a text box, be aware that neither Blackboard nor your browser saves text as you type it. One option is to click the Save button next to the question frequently so the text you have typed so far will not be lost. Another option that perhaps is more secure is to type answers to essay questions first in Notepad, save it there, and then copy and paste the answer into the test s text box. 9. If your instructor presents test questions one at a time, s/he can also choose whether to allow students to backtrack that is, to go back to previously answered questions. If backtracking is permitted, you can go forward and backward to adjacent questions at any time using the test 515/ (6 of 7)

7 navigation arrows or to any question at any time using the Question Completion Status window. However, if backtracking is prohibited you can only move forward one question at a time, and you can only get to the end of the test to the Submit button by advancing through all questions one at a time. If your test has a time limit, you will need to keep this in mind in case you need to skip several questions to reach the end and click Submit before time expires. After Taking an On-line Test: 1. After you submit your test, the information you will see next depends on the settings your instructor has selected. You may only see a confirmation that the test was submitted with no additional information. You may see a grade for the test if the instructor turns that on, if no test questions have to be graded individually, and if no time limit has been exceeded. If any questions require the instructor to assign a grade individually, you will see an exclamation mark (needs grading) instead of a grade. If you exceed a specified time limit, and you have not submitted the test, you will see a pencil and paper icon indicating that your attempt is Still in Progress. If you have exceeded the time limit, but submitted your test, you will see a green exclamation mark for the grade. If you have questions about this, you should contact your instructor. 2. If you are not certain that your test submission was acknowledged at the end, contact your professor immediately. Technical issues can be studied from system logs for only about three days following taking a test, and only if students log into Blackboard immediately after opening their browser. Blackboard 9.1 Testing Best Practices Blackboard's Test features provide a basic method to build online tests using different question types, the ability to import question pools, and the ability to manage certain testing and feedback options. Blackboard separates the processes of creating and deploying a test into two different stages. The following tips and recommendations are made for test creation and test deployment (items such as test availability and test presentation) to assist in minimizing common problems experienced by faculty and students; student experience tips to help with test taking and submission; and academic honesty tips to prevent plagiarism and dishonesty. Test Creation It is a good idea to title each quiz or exam with a unique identifying name. For example, instead of Test 1, try a topic or chapter based name. When you are creating the test, remember the description and test instructions will be viewed by students taking the exam. Test Length Tips It is recommended your tests not last more than minutes because of connectivity issues. If a large amount of material must be covered, give several shorter exams. Many students' Internet service will time-out before they finish an exam and their answers could be lost. If giving a short quiz, it is generally recommended to display questions all-at-once; this will reduce the number of times a student must hit the submit button. They can still save each individual answer and then submit when complete. 515/ (7 of 7)

8 Note: The Set time limit option does not automatically stop or submit the test when the time is up. It only lets the instructor know how many minutes over the time limit it took the student to complete the test. However if you also enable the auto-submit option, the test will be automatically submitted when time is up. Test Availability Options Make the Link Available: When deploying a test in a content area it is necessary to make the link available. Blackboard will not make the test available unless this is selected. It is recommended to make the link available and then limit the time it is available by selecting Display After and Display Until date/time restrictions. Multiple Attempts: A practical recommendation to assist students in the situation they should lose their Internet connection is to allow two attempts for the exam. This step will avoid them being locked out of the exam if their Internet connection is lost. If a student completes the exam more than once, their score will not be overwritten but rather you can choose which score to accept from the Grade Center; the first attempt, last attempt, highest grade, lowest grade, or an average of all attempts. Force Completion: If checked this option will clear the students saved answers should they exit the test or lose their Internet connection. Leaving this option unchecked will allow a student to reenter the exam; reducing the chance their answers are lost if disconnected during the test. Set Timer: You can set a timer to limit the time students might spend looking up answers. Blackboard does not force a submission by default at the end of a timed test but gives a warning as to how much time is left. The timer starts the first time the test is launched and if the student leaves the test for any reason the clock keeps ticking. If the student goes over the allotted time they will not get an automatic score. Instead an exclamation point will appear in the Grade Center so the instructor can deduct points for going over the allotted time. If you select to enable the auto submit option, the test will be automatically submitted, but it also leave the exclamation point. Display After and Display Until: This setting allows you to establish a window of time when the test is available for students. It is recommended that you make the test available for at least 24 hours but some faculty have found that distance-learning students may need a larger window of time due to work or other responsibilities. Password: You can set a password for a test if you want a student to take the test at a different time such as a make-up exam. Self-Assessment Options Include this Test in Grade Center Score Calculations: Blackboard allows you to create practice tests or self-assessments that are not included in the student's final grade. If you are using a test as a selfassessment, uncheck this box in the Test Options. Hide Results for this Test Completely from Instructor and the Grade Center: Blackboard provides options for self-assessments and this option is offered as a way to completely hide results of practice tests. This option is probably unnecessary in the case of a practice tests, which are not included in the Grade Center unless you feel the possibility of you viewing results will prevent students from taking a practice test. 515/ (8 of 7)

9 Test Feedback Multiple-choice, true false, matching, and other question types which can be automatically graded can be set to provide immediate feedback to students. Feedback options include Score, Submitted Answers, Correct Answers, and Feedback that you added when you created the test. If you are concerned about revealing correct answers before the entire class has completed the test, select Score only and then return to the Test Option area once all students have taken the test to select other more detailed feedback options. Test Presentation Presentation Mode: All at Once or One at a Time. A good recommendation is to present questions one at a time. Presenting questions one at a time will assist with timeout issues because students will be required to submit each question and then asked to confirm their submission continually sending data to the server each time. Randomize Questions: If you randomize the questions students will be shown the same set of questions but in random order. Do not use this option if you have sequential questions or questions that build on one another. If you want questions within the exam to be randomly selected from a set of questions making it unlikely that any two exams will be identical, develop a larger pool of questions and use the Random Block question type when you create the test. Avoid this option if you are using question-byquestion display. Note: When using randomized questions from pools, keep the overall test relatively short. Student Experience Tips Time Frame: Provide a reasonable time frame for students to take the test. It is recommended that you provide at least a 24 hour time frame and not require students to take the test all at the same time. Students could experience errors or other problems if all your students are hitting the server at the same time for the same test. This recommendation also applies to requiring students to take the online test all at the same time in a lab setting. System Requirements: In terms of system requirements, Firefox has been a more reliable browser when using Blackboard. It is recommended that you convey this to students and suggest they use Firefox for test taking. In addition, you can recommend students with internet trouble to take the test on campus, or even set up a proctored test. Time Outs and Server Limits: The Blackboard server reserves a certain amount of memory for assessment features. Because this memory is "limited," the servers will time out after 20 minutes. If it detects no activity while taking a test, the student may experience being "kicked out of the test." To avoid this problem, it is recommended you keep exam time under 1 hour. When giving a final or other long test, break the test into multiple shorter sections. For example, create two assessments of 50 questions or less and a separate exam for essay questions. For essay exams it is recommended to not require over 20 minutes for each response to avoid timeout issues. Alternative options may be to use the File Response question type and ask students to compose their essay in a word processing program and then attach the file. Using the Assignment Manager with time and date restrictions is also another 515/ (9 of 7)

10 method for essay exams. To help with timing out and student issue, avoid creating extremely large exams with complex questions and answers. Train students to save their exam every 15 minutes or so; this will help present test loss if an issue does occur. Academic Dishonesty There is no guaranteed method of preventing cheating when giving online exams. Requiring students to take a proctored mid-term and final exam is one method to discourage academic dishonesty but there are alternate methods, which might be more helpful for online education. In addition to including Iowa State University's Statement on Academic Dishonesty on your course syllabus, the following considerations are intended to provide you some practical ideas on discouraging dishonesty. Consider the following to help deter academic dishonesty: Consider drafting a Code of Honor contract for students to sign. Clearly define academically inappropriate behavior, your expectations for students, and identify reasons to be honest. Vary the type of assessments used throughout the class making it difficult for students to get constant help. Design discussion and test questions that cannot be answered easily unless the individual has done previous work in the course. Use several short quizzes rather than one or two tests to discourage getting help with testing. Design open book test questions that require students to demonstrate their understanding rather than simple hunt for the correct answer. Require that term papers and other assignments be submitted in stages (outline, introduction, rough draft, etc.). Ask students to submit an actual source, or the first page of each source for their paper. Make it a common practice to ask students questions about their paper. Students will be more cautious if they know their instructor will be asking question about their sources. Use monitoring tools in Blackboard to track student activity or lack thereof. Monitor the amount of time a student is working within the class and let them know if you notice a change in behavior. Additional Recommendations Here are a few helpful suggestions for faculty to use while creating tests and quizzes and a set of suggestions to give to students for successful completion of quizzes, tests and surveys given using Blackboard. Blackboard requires an interaction every 60 minutes during an assessment, meaning a Save or Submit action to help avoid having students kicked out of an exam. Test Setup: Give the exam using One Question at a time. This will ensure the student s continuous connection by interacting with the exam (clicking the arrow to move to the next question is considered an interaction by Blackboard). If the exam is given all at once, encourage saving every minutes. 515/ (10 of 7)

11 Turn off Force Completion option. Doing this allows the student to re-enter an exam from the last point he or she saved, allowing for successful submission with minimal data loss. Make tests, quizzes, and surveys short. A good number is between 20 and 30 questions per instance. If you must have more questions, break them up into smaller assessments. Having 50 to 100 questions is long for an assessment. This is especially true for assessments using a random selection from pools or test banks. Avoid using randomized tests (*ONLY FOR USE IF THE FIRST TWO WORKAROUNDS ARE UNUSABLE). While this is most likely an unusable workaround, the reason randomization is a problem is that each version of the exam in a randomized test is created in java memory only. So, a randomized test, should the java session for the user die, will not persist anywhere, and will be unrecoverable. Removing randomization will use a version of the test from the database, so at least the user would get the same test with the same order the next time he/she took the test. In the Announcements, if Instructors will add a course link, students will have no difficulty finding the quiz. Otherwise, finding the Quiz can be a problem. Remember to add a Course Link to the Test in your announcement. Demonstrate in your class how to take a test. Students might have practice taking an online test. Let students know the timeline students need to follow - when test will be available, and deadlines for submission. 10 Best Practices for your students: Save the exam every 10 to 15 minutes, like any other important paper or work you would do. If an exam is presented question by question, moving to the next question saves the answers. Use only Internet Explorer, Firefox, Safari (Blackboard Supported Browsers). Do not use any buttons on the browser window, only use buttons within the exam window. A wired connection is better for taking exams. Wireless connections, especially in public areas might have weaker connections and be prone to dropout. Turn off all pop-up blockers (such as those included with Yahoo, Google and MSN Toolbars for Browsers as wells the one included in Microsoft Windows) while taking exams. If the instructor allows you to do so prepare your answers in a plain text document (such as notepad) and save them, then copy and paste into the test window. Never double-click on anything in the test window. Especially the Submit button. A single click will always work in Blackboard. Do not use the Enter key. That will cause the exam to submit in most instances. In some questions, the scroll wheel can change answers, e.g. multiple-choice. Do not use the scroll wheel because it may cause a browser to go back or refresh, and/or leave the test. Recommendations for Instructors doing Online testing: 515/ (11 of 7)

12 In the Announcements, if Instructors will add a course link, students will have no difficulty finding the quiz. Otherwise, finding the Quiz can be a problem. Remember to add a Course Link to the Test in your announcement. Demonstrate in your class how to take a test. Students might have practice taking an online test. Let students know the timeline students need to follow - when test will be available, and deadlines for submission. 515/ (12 of 7)

Best Practices for On-line Testing in Blackboard Learn

Best Practices for On-line Testing in Blackboard Learn Best Practices for On-line Testing in Blackboard Learn Instructors Before Creating On-line Tests Before using on-line tests for the first time, attend a CCIT faculty training class on Blackboard Assessments.

More information

Student ANGEL FAQs. General Issues: System Requirements:

Student ANGEL FAQs. General Issues: System Requirements: Student ANGEL FAQs General Issues: What is ANGEL? How do I log in? What is my username and password? How do I activate my account? I forgot my C number/password, what do I do? I registered after the first

More information

ARKANSAS TECH UNIVERSITY. BlackBoard 9.1 FAQs. For Faculty. Summer 2014

ARKANSAS TECH UNIVERSITY. BlackBoard 9.1 FAQs. For Faculty. Summer 2014 ARKANSAS TECH UNIVERSITY BlackBoard 9.1 FAQs For Faculty Summer 2014 Introduction This documentation is intended for faculty to provide assistance with some of the most-common problems regarding BlackBoard

More information

Florida National University Online Courses Platform

Florida National University Online Courses Platform Florida National University Online Courses Platform Created by the Online Learning Dept. September, 2013 * Blackboard System Requirements Accessing Blackboard Logging Into Blackboard Global Navigation

More information

Access to Moodle. The first session of this document will show you how to access your Lasell Moodle course, how to login, and how to logout.

Access to Moodle. The first session of this document will show you how to access your Lasell Moodle course, how to login, and how to logout. Access to Moodle The first session of this document will show you how to access your Lasell Moodle course, how to login, and how to logout. 1. The homepage of Lasell Learning Management System Moodle is

More information

*Syllabus is always subject to change*

*Syllabus is always subject to change* Personal and Family Finance Human Development and Family Studies 283 XV Summer 2012 College of Human Sciences Department of Human Development and Family Studies Iowa State University of Science and Technology

More information

Fire Service Training, LLC LMS Student User Manual

Fire Service Training, LLC LMS Student User Manual Fire Service Training, LLC LMS Student User Manual 2013 1 Fire Service Training, LLC Rev. 12/28/2013 Table of Contents Technical Requirements... 4 How to Log in... 4 Editing your Profile... 4 Basic Profile

More information

Tips on Taking Online Exams

Tips on Taking Online Exams Tips on Taking Online Exams Very important: If your instructor gives you a time block of one, two, or several days to complete an exam, do not wait until the last minute to do it. Should any technical

More information

Respondus LockDown Browser Guide for Instructors

Respondus LockDown Browser Guide for Instructors Respondus LockDown Browser Guide for Instructors Introduction Respondus LockDown Browser is a customized browser that increases the security of test delivery in Blackboard. When students use Respondus

More information

Instructions for Configuring Your Browser Settings and Online Security FAQ s. ios8 Settings for iphone and ipad app

Instructions for Configuring Your Browser Settings and Online Security FAQ s. ios8 Settings for iphone and ipad app Instructions for Configuring Your Browser Settings and Online Security FAQ s ios8 Settings for iphone and ipad app General Settings The following browser settings and plug-ins are required to properly

More information

Use Blackboard 9.1 Auto-Submit and Provide a more time accommodation

Use Blackboard 9.1 Auto-Submit and Provide a more time accommodation Use Blackboard 9.1 Auto-Submit and Provide a more time accommodation Blackboard 9.1 introduced a highly requested feature in the tests and quizzes tool the ability to have a time limit enforced on an exam.

More information

How to Log in to LDRPS-Web v10 (L10) https://enterprise.strohlservices.com

How to Log in to LDRPS-Web v10 (L10) https://enterprise.strohlservices.com How to Log in to LDRPS-Web v10 (L10) https://enterprise.strohlservices.com Contents First Time Login Instructions... 1 1) Use the Internet Explorer (IE) Web browser*... 1 2) Install the.net Framework...

More information

Senior Systems Cloud Services

Senior Systems Cloud Services Senior Systems Cloud Services In this guide... Senior Systems Cloud Services 1 Cloud Services User Guide 2 Working In Your Cloud Environment 3 Cloud Profile Management Tool 6 How To Save Files 8 How To

More information

ETS. Major Field Tests. Proctor Administrator Manual

ETS. Major Field Tests. Proctor Administrator Manual ETS Major Field Tests Proctor Administrator Manual Updated: December 2010 Table of Contents Contents 1.0 WELCOME... 1 1.1 INTRODUCTION... 1 1.2 SYSTEM REQUIREMENTS AND SETTING-UP STUDENT WORKSTATIONS...

More information

BLACKBOARD BASICS for ONLINE CLASSES & Classes with Online Components

BLACKBOARD BASICS for ONLINE CLASSES & Classes with Online Components BLACKBOARD BASICS for ONLINE CLASSES & Classes with Online Components Full up-to-date information can be found online beginning at: http://www.saddleback.edu/de/ Video instructions for Blackboard are online

More information

DEPARTMENT OF EDUCATION. Online Application General Information

DEPARTMENT OF EDUCATION. Online Application General Information DEPARTMENT OF EDUCATION CHILD NUTRITION PROGRAM Online Application General Information Contents Revision History... 2 Revision History Chart... 2 Welcome to the Child Nutrition Programs Website... 3 What

More information

Blackboard s Collaboration Tools

Blackboard s Collaboration Tools Blackboard s Collaboration Tools Blackboard s collaboration tools allow you to communicate live with your class. You and your students must schedule a time to be simultaneously logged in to use these tools.

More information

Internet Explorer 7. Internet Explorer 8/9

Internet Explorer 7. Internet Explorer 8/9 Internet Explorer 7 1. Select "Internet Options" by clicking "Tools" on your browser's toolbar. 2. Under the "General" tab, in the "Browser History" area, click "Delete." 3. Click on the Delete Files button

More information

PC Requirements and Technical Help. Q1. How do I clear the browser s cache?

PC Requirements and Technical Help. Q1. How do I clear the browser s cache? Q1. How do I clear the browser s cache? A1. Clear your browser's cache, and close all other applications that are running in your PC to free up memory space. For instructions on clearing cache (temporary

More information

Getting Started Guide For Students

Getting Started Guide For Students Blackboard Learn 9.1 Getting Started Guide For Students Created by the Oregon Tech Online staff Opening Blackboard Web Address: Login to MyOIT or go directly to Blackboard at http://online.oit.edu Username

More information

COURSE SYLLABUS INTRODUCTION TO INTERNATIONAL BUSINESS, MGT 301-01 ONLINE FALL 2013

COURSE SYLLABUS INTRODUCTION TO INTERNATIONAL BUSINESS, MGT 301-01 ONLINE FALL 2013 COURSE SYLLABUS INTRODUCTION TO INTERNATIONAL BUSINESS, MGT 301-01 ONLINE FALL 2013 DATES COURSE TOPICS READING DEADLINES Session 1 08/19-08/23 Globalization Ch 1 (in textbook) Unit 1 (in Blackboard Learning

More information

The system is asking me to login again and says my session has timed out. What does this mean?

The system is asking me to login again and says my session has timed out. What does this mean? What browser types are supported? Do I need to allow cookies? What are session cookies? The system is asking me to login again and says my session has timed out. What does this mean? I am locked out after

More information

Xythos on Demand Quick Start Guide For Xythos Drive

Xythos on Demand Quick Start Guide For Xythos Drive Xythos on Demand Quick Start Guide For Xythos Drive What is Xythos on Demand? Xythos on Demand is not your ordinary online storage or file sharing web site. Instead, it is an enterprise-class document

More information

DAY OF TESTING GUIDE. Contact Information. Websites. Please do not bookmark the Proctor Interface or the Student Interface.

DAY OF TESTING GUIDE. Contact Information. Websites. Please do not bookmark the Proctor Interface or the Student Interface. DAY OF TESTING GUIDE Contact Information General Contact clateam@cae.org (212) 217-0700 ITS Technical Support Monday-Friday, 8AM-8PM ET (800) 514-8494 Outside of business and weekends, press 1 to be taken

More information

Getting Started with Moodle at Shasta College

Getting Started with Moodle at Shasta College Getting Started with Moodle at Shasta College Student Handbook Welcome to Our Online "Moodle" Home Moodle is a program that universities, community colleges, and K 12 schools may use to add web technology

More information

Blackboard Surveys. Creating a Survey. Blackboard Faculty Tutorial

Blackboard Surveys. Creating a Survey. Blackboard Faculty Tutorial Blackboard Faculty Tutorial Blackboard Surveys Blackboard s survey tool provides the ability for instructors to gauge student opinion anonymously. Surveys are very similar to Blackboard assessments, however

More information

Work In Progress Questions from other college/universities

Work In Progress Questions from other college/universities How do I log into ANGEL? Work In Progress from other college/universities To log into Angel go to this URL: http://wvmccd.angellearning.com/ Both faculty and students log into Angel using the following

More information

Technical Guide for Remote access

Technical Guide for Remote access Technical Guide for Remote access Frequently Asked Questions about using EZ Proxy to access Library resources off campus. Login Help Who is allowed access? I m having trouble logging in. Finding Articles

More information

MiraCosta College now offers two ways to access your student virtual desktop.

MiraCosta College now offers two ways to access your student virtual desktop. MiraCosta College now offers two ways to access your student virtual desktop. We now feature the new VMware Horizon View HTML access option available from https://view.miracosta.edu. MiraCosta recommends

More information

Reference Guide for WebCDM Application 2013 CEICData. All rights reserved.

Reference Guide for WebCDM Application 2013 CEICData. All rights reserved. Reference Guide for WebCDM Application 2013 CEICData. All rights reserved. Version 1.2 Created On February 5, 2007 Last Modified August 27, 2013 Table of Contents 1 SUPPORTED BROWSERS... 3 1.1 INTERNET

More information

STUDENT TAKE HOME EXAMINATION SYSTEM (THES) INSTRUCTIONS.

STUDENT TAKE HOME EXAMINATION SYSTEM (THES) INSTRUCTIONS. Information and Technology Services Department Help Desk http://www.law.nyu.edu/technology STUDENT TAKE HOME EXAMINATION SYSTEM (THES) INSTRUCTIONS. What Is THES THES is the Law School s Take Home Exam

More information

Getting credit for completing this lab

Getting credit for completing this lab Lab Exercise: Introduction to Microsoft SharePoint The purpose of this lab is to give you an introduction to Microsoft SharePoint, a team collaboration software technology. As the use of SharePoint grows

More information

The UC Learning Center: Disabling Pop-Up Blockers

The UC Learning Center: Disabling Pop-Up Blockers The UC Learning Center: Disabling Pop-Up Blockers In order to launch online courses within the UC Learning Center all pop-up blockers must be turned off. This guide will walk you through disabling pop-up

More information

f. Expand the term to see the courses in which you are enrolled by clicking on the + sign to the left of the semester.

f. Expand the term to see the courses in which you are enrolled by clicking on the + sign to the left of the semester. ecollege FAQ s Note: The only courses that appear in ecollege are online or web-enhanced courses. Face to Face courses, with no online component, will NOT appear in ecollege. 1. How do I access my ecollege

More information

ANGEL 7.4 MASTER Course Import Guide for MBA Online Instructors

ANGEL 7.4 MASTER Course Import Guide for MBA Online Instructors ANGEL 7.4 MASTER Course Import Guide for MBA Online Instructors The Center for Instructional Technology & elearning Ohio Dominican University elearning.ohiodominican.edu angel_administrator@ohiodominican.edu

More information

Verizon Remote Access User Guide

Verizon Remote Access User Guide Version 17.12 Last Updated: August 2012 2012 Verizon. All Rights Reserved. The Verizon names and logos and all other names, logos, and slogans identifying Verizon s products and services are trademarks

More information

Remedy ITSM Service Request Management Quick Start Guide

Remedy ITSM Service Request Management Quick Start Guide Remedy ITSM Service Request Management Quick Start Guide Table of Contents 1.0 Getting Started With Remedy s Service Request Management. 3 2.0 Submitting a Service Request.7 3.0 Updating a Service Request

More information

Blackboard Learning System: Student Instructional Guide

Blackboard Learning System: Student Instructional Guide Blackboard Learning System: Student Instructional Guide This manual was prepared to assist students in the understanding, orientation, and usage of the Blackboard Learning System online course management

More information

Initial Access and Basic IPv4 Internet Configuration

Initial Access and Basic IPv4 Internet Configuration Initial Access and Basic IPv4 Internet Configuration This quick start guide provides initial and basic Internet (WAN) configuration information for the ProSafe Wireless-N 8-Port Gigabit VPN Firewall FVS318N

More information

Configuring your email client to connect to your Exchange mailbox

Configuring your email client to connect to your Exchange mailbox Configuring your email client to connect to your Exchange mailbox Contents Use Outlook Web Access (OWA) to access your Exchange mailbox... 2 Use Outlook 2003 to connect to your Exchange mailbox... 3 Add

More information

TESTS, SURVEYS, AND POOLS

TESTS, SURVEYS, AND POOLS TESTS, SURVEYS, AND POOLS Blackboard Learn 9.1: Basic Training is the prerequisite for the Tests, Surveys, and Pools Training. Tests, Surveys, and Pools: Control Panel >> Course Tools >> opens the central

More information

Blackboard s Collaboration Tools

Blackboard s Collaboration Tools Blackboard s Collaboration Tools Blackboard s collaboration tools allow you to communicate live with your class. In other words, you and your students must schedule a time to be simultaneously logged in

More information

Hot Spot (Unsecured) Wireless Access Initial Setup and Login for MCC_HOTSPOT

Hot Spot (Unsecured) Wireless Access Initial Setup and Login for MCC_HOTSPOT CLIENT INSTRUCTIONS PRIMARY KNOWLEDGE AREA Hot Spot (Unsecured) Wireless Access Initial Setup and Login for MCC_HOTSPOT Wireless Purpose: Wireless Initial Setup sets the parameters and options associated

More information

Institution/Department Administrator Manual

Institution/Department Administrator Manual ETS Major Field Tests Institution/Department Administrator Manual Updated: December 2010 Table of Contents 1.0 WELCOME... 1 1.1 INTRODUCTION... 1 1.2 COMPUTER HARDWARE AND SOFTWARE REQUIREMENTS... 1 2.0

More information

TxEIS Browser Settings

TxEIS Browser Settings TxEIS Browser Settings Updated May 2016 The TxEIS Browser Settings document lists supported browsers and recommended browser settings which will allow you to utilize the TxEIS system at its fullest potential

More information

New Online Banking Guide for FIRST time Login

New Online Banking Guide for FIRST time Login New Online Banking Guide for FIRST time Login Step 1: Login Enter your existing Online Banking User ID and Password. Click Log-In. Step 2: Accepting terms and Conditions to Proceed Click on See the terms

More information

Blackboard Version 9.1 - Interactive Tools Contents

Blackboard Version 9.1 - Interactive Tools Contents Blackboard Version 9.1 - Interactive Tools Contents Edit mode... 2 Selecting the Interactive Tools... 2 Posting an Announcement... 3 Creating a Blog... 4 Creating Blog Posts... 4 How to Comment on a Blog

More information

Table of Contents. Troubleshooting Guide for Home Users

Table of Contents. Troubleshooting Guide for Home Users Table of Contents Introduction... 1 Chapter 1: System Requirements... 2 Recommended and Minimum Supported Requirements*... 2 Additional Information... 3 Internet Connectivity... 3 Tablet Compatibility...

More information

Minimum Computer System Requirements

Minimum Computer System Requirements Minimum Computer System Requirements http://ualr.edu/blackboard/welcome/system- requirements/ The following minimum hardware and software requirements are necessary in order to access an online class through

More information

1. Enter Question Text directly into Bb Test Canvas. 2. Create test questions in Respondus and import into Bb

1. Enter Question Text directly into Bb Test Canvas. 2. Create test questions in Respondus and import into Bb 3/24/2011 1 Screening and placement Diagnosis of knowledge deficiencies Formative assessment of student progress Summative evaluation of student outcomes Comparison of student performance with other students

More information

Internet Banking Recommended Browser Settings. Internet Explorer Versions 10 and 11 Settings. Choose Your Browser Below. Cookies.

Internet Banking Recommended Browser Settings. Internet Explorer Versions 10 and 11 Settings. Choose Your Browser Below. Cookies. Internet Banking Recommended Choose Your Browser Below Internet Explorer Versions 10 and 11 Settings Cookies 1. To properly access Online Banking solutions you will need to enable first- and third-party

More information

INSTALLING MÜSE UPDATES FOR ISTAN

INSTALLING MÜSE UPDATES FOR ISTAN INSTALLING MÜSE UPDATES FOR ISTAN System updates are available periodically and can be downloaded using any computer with an Internet connection. CAE Healthcare Instructor Workstations should NOT be connected

More information

Blackboard Collaborate Classroom in Desire2Learn. Presenters

Blackboard Collaborate Classroom in Desire2Learn. Presenters Blackboard Collaborate Classroom in Desire2Learn Presenters Copyright 2014 Information Technology Services Kennesaw State University This document may be downloaded, printed, or copied, for educational

More information

VPN User Guide. For Mac

VPN User Guide. For Mac VPN User Guide For Mac System Requirements Operating System: Mac OSX. Internet Browser: Safari (Firefox and Google Chrome are NOT currently supported). Disclaimer Your computer must have the system requirements

More information

Online Test Administrator Quick Reference Guide Updated 08/02/2012 v.2.0

Online Test Administrator Quick Reference Guide Updated 08/02/2012 v.2.0 Online Test Administrator Quick Reference Guide Updated 08/02/2012 v.2.0 M e s s a g e T e s t N a v ( W h a t D o e s T h i s M e a n? ) Login Screen The student will type in the Login ID and Test Code

More information

etroy Abnormal Psychology 3304 TERM 1, 2015

etroy Abnormal Psychology 3304 TERM 1, 2015 etroy Abnormal Psychology 3304 TERM 1, 2015 For course syllabus posted prior to the beginning of the term, the instructor reserves the right to make minor changes prior to or during the term. The instructor

More information

SMS for Outlook. Installation, Configuration and Usage Guide

SMS for Outlook. Installation, Configuration and Usage Guide SMS for Outlook Installation, Configuration and Usage Guide INTRODUCTION Installing TxTStream s SMS for Outlook is easy and will only take a minute or two. We will be using screen shots from a Windows

More information

INROADS, INC. TRAINING AND DEVELOPMENT. Intern E- Learning Guide 2012 (rev. 4.2012)

INROADS, INC. TRAINING AND DEVELOPMENT. Intern E- Learning Guide 2012 (rev. 4.2012) INROADS, INC. TRAINING AND DEVELOPMENT Intern E- Learning Guide 2012 (rev. 4.2012) 1 Introduction Welcome to another valuable piece of your INROADS development experience, e learning! If you are unfamiliar

More information

How Students Access Chats and Virtual Classrooms

How Students Access Chats and Virtual Classrooms How Students Access Chats and Virtual Classrooms Using Blackboard s Collaboration Tool, instructors can create and host a course-related chat session or virtual classroom in which students and instructors

More information

Introduction to Sociology Online Course Syllabus SOC 2301 D30 CRN 10144 Fall 2015 Angelo State University

Introduction to Sociology Online Course Syllabus SOC 2301 D30 CRN 10144 Fall 2015 Angelo State University Introduction to Sociology Online Course Syllabus SOC 2301 D30 CRN 10144 Fall 2015 Angelo State University Jennifer L. Newman-Shoemake BS, MS jennifer.newman@angelo.edu COURSE INFORMATION: This is an online

More information

TestNav 8 User Guide for PARCC

TestNav 8 User Guide for PARCC TestNav 8 User Guide for PARCC Copyright 2014, Pearson Education, Inc. Published March 6, 2014 TestNav 8 User Guide for PARCC 1 TestNav 8 User Guide for PARCC Revision History What is TestNav? Technical

More information

CONNECT-TO-CHOP USER GUIDE

CONNECT-TO-CHOP USER GUIDE CONNECT-TO-CHOP USER GUIDE VERSION V8 Table of Contents 1 Overview... 3 2 Requirements... 3 2.1 Security... 3 2.2 Computer... 3 2.3 Application... 3 2.3.1 Web Browser... 3 2.3.2 Prerequisites... 3 3 Logon...

More information

Transitioning from TurningPoint 5 to TurningPoint Cloud - LMS 1

Transitioning from TurningPoint 5 to TurningPoint Cloud - LMS 1 Transitioning from TurningPoint 5 to TurningPoint Cloud - LMS 1 A Turning Account is a unique identifier that is used to tie together all software accounts and response devices. A Turning Account is required

More information

This document has been sent to you to supply the information you need to: access our online learning system AND find help, should the need arise

This document has been sent to you to supply the information you need to: access our online learning system AND find help, should the need arise Welcome to Stanly Online, This document has been sent to you to supply the information you need to: access our online learning system AND find help, should the need arise Accessing : Your online class

More information

CITRIX TROUBLESHOOTING TIPS

CITRIX TROUBLESHOOTING TIPS CITRIX TROUBLESHOOTING TIPS The purpose of this document is to outline the Most Common Frequently Asked Questions regarding access to the County of York Computer Systems via Citrix. SYSTEM REQUIREMENTS:

More information

The Citrix service is now available to faculty and staff at Cypress College.

The Citrix service is now available to faculty and staff at Cypress College. Hello Everyone, The Citrix service is now available to faculty and staff at Cypress College. The Citrix product will allow you to run Microsoft Windows applications through the web as if you were running

More information

Advanced Blackboard 9.1 Features

Advanced Blackboard 9.1 Features Advanced Blackboard 9.1 Features Asynchronous Communication Tools Discussion Board Blogs Journals Wikis Assessment Assignments Grade Center LinkMaker Wimba Tests, Surveys and Question Pools Asynchronous

More information

New To Blackboard: Faculty Edition

New To Blackboard: Faculty Edition Bb Abbreviation for Blackboard /ilearn Edit Mode is in the upper-right corner of Bb and must be ON for you to modify your course content. Click the icon to turn edit on or off. The Action Link contains

More information

BC OnLine. Configuring Your Web Browser for BC OnLine. Last Updated January 27, 2016

BC OnLine. Configuring Your Web Browser for BC OnLine. Last Updated January 27, 2016 BC OnLine Configuring Your Web Browser for BC OnLine Last Updated January 27, 2016 Copyright Copyright 2016 Province of British Columbia. All rights reserved. This user s guide is for users of the BC OnLine

More information

Moodle IV Quizzes and Question Banks. Create Question Bank Categories

Moodle IV Quizzes and Question Banks. Create Question Bank Categories Moodle IV Quizzes and Question Banks Online quizzes can be used to reiterate complex ideas in the reading, as a web quest to make certain that online students read your syllabus, as open book quizzes,

More information

For further support information, refer to the Help Resources appendix. To comment on the documentation, send an email to support@tk20.com.

For further support information, refer to the Help Resources appendix. To comment on the documentation, send an email to support@tk20.com. Technical Support and Product Information tk20.com Tk20 Corporate Headquarters 10801 MoPac Expressway, Suite 740, Austin, Texas 78759 USA Tel: 512-401-2000 For further support information, refer to the

More information

etroy Course Syllabus BUS 3382 XTIA Business Communication Term 1, 2015 August 10 October 11, 2015

etroy Course Syllabus BUS 3382 XTIA Business Communication Term 1, 2015 August 10 October 11, 2015 etroy Course Syllabus XTIA Business Communication Term 1, 2015 August 10 October 11, 2015 For course syllabus posted prior to the beginning of the term, the instructor reserves the right to make minor

More information

Infor Xtreme Browser References

Infor Xtreme Browser References Infor Xtreme Browser References This document describes the list of supported browsers, browser recommendations and known issues. Contents Infor Xtreme Browser References... 1 Browsers Supported... 2 Browser

More information

Blackhawk Online Banking Frequently Asked Questions Get to know a little more about Blackhawk s new online banking service.

Blackhawk Online Banking Frequently Asked Questions Get to know a little more about Blackhawk s new online banking service. Smart Advice. Friendly Service. Locally Owned. Blackhawk Online Banking Frequently Asked Questions Get to know a little more about Blackhawk s new online banking service. Existing Online Banking Users

More information

Faculty Access for the Web 7 - New Features and Enhancements

Faculty Access for the Web 7 - New Features and Enhancements Faculty Access for the Web 7 - New Features and Enhancements New Design...................................................................... 2 Alerts............................................................................

More information

How to Disable Common Pop-Up Blockers

How to Disable Common Pop-Up Blockers How to Disable Common Pop-Up Blockers Listed below are some of the most popular pop-up blocking software packages, and instructions to enable pop-up windows with them. Pop-up windows must be enabled to

More information

NYS OCFS CMS Contractor Manual

NYS OCFS CMS Contractor Manual NYS OCFS CMS Contractor Manual C O N T E N T S CHAPTER 1... 1-1 Chapter 1: Introduction to the Contract Management System... 1-2 CHAPTER 2... 2-1 Accessing the Contract Management System... 2-2 Shortcuts

More information

Secure Email Client Guide

Secure Email Client Guide PRESIDIO BANK 33 Secure Email Client Guide THE BUSINESS BANK THAT WORKS 8/2013 Table of Contents Introduction.....3 Our Responsibility to Protect Confidential Information....4 Registering and Accessing

More information

Frequently Asked Questions for the USA TODAY e-newspaper

Frequently Asked Questions for the USA TODAY e-newspaper Frequently Asked Questions for the USA TODAY e-newspaper Navigating the USA TODAY e-newspaper A look at the toolbar Toolbar Functions, Buttons, and Descriptions The tab marked Contents will take the e-reader

More information

Recommended Browser Setting for MySBU Portal

Recommended Browser Setting for MySBU Portal The MySBU portal is built using Microsoft s SharePoint technology framework, therefore, for the best viewing experience, Southwest Baptist University recommends the use of Microsoft s Internet Explorer,

More information

Safe internet for business use: Getting Started Guide

Safe internet for business use: Getting Started Guide Safe internet for business use: Getting Started Guide Table of Contents 1. Preface 1 2. Before You Install 2 2.1 Disabling Firewalls 2 2.2 About Accelerators 3 3. About Profiles 4 4. Installation and Initial

More information

INTRODUCTION TO THE UC LEARNING CENTER. 2 SYSTEM REQUIREMENTS. 3 LOGGING ON TO THE UC LEARNING CENTER. 4 THE UC LEARNING CENTER HOME PAGE. 24 NOTES:.

INTRODUCTION TO THE UC LEARNING CENTER. 2 SYSTEM REQUIREMENTS. 3 LOGGING ON TO THE UC LEARNING CENTER. 4 THE UC LEARNING CENTER HOME PAGE. 24 NOTES:. UC Learning Center INTRODUCTION TO THE UC LEARNING CENTER... 2 SYSTEM REQUIREMENTS... 3 LOGGING ON TO THE UC LEARNING CENTER... 4 THE UC LEARNING CENTER HOME PAGE... 6 UPDATING YOUR PERSONAL INFORMATION...

More information

What s the difference between my Home Banking password and my Enhanced Login Security?

What s the difference between my Home Banking password and my Enhanced Login Security? Common Questions about Enhanced Login Security 818-973-4900 or 800-973 - 4989 Mon. - Fri. 8:30 a.m. - 4:00 p.m. Enhanced Login Security is a new online security feature that will provide you additional

More information

Using D2L Brightspace for the First Time

Using D2L Brightspace for the First Time Using D2L Brightspace for the First Time Online courses at Saint Paul College require access to D2L Brightspace a learning management system designed for providing course information online. By utilizing

More information

Online Web Learning University of Massachusetts at Amherst

Online Web Learning University of Massachusetts at Amherst GETTING STARTED WITH OWL COURSE MANAGEMENT Online Web Learning University of Massachusetts at Amherst A Series of Hands-on Activities to Teach You How to Manage Your Course Using the OWL Instructor Tools

More information

Teacher Gradebook Manual

Teacher Gradebook Manual Teacher Gradebook Manual About K12 Systems, Inc. Sapphire Teacher Gradebook is one of many products offered by our company since 1981. K12 Systems business has centered on providing exceptional software

More information

Trend Micro Incorporated reserves the right to make changes to this document and to the products described herein without notice.

Trend Micro Incorporated reserves the right to make changes to this document and to the products described herein without notice. Trend Micro Incorporated reserves the right to make changes to this document and to the products described herein without notice. Before installing and using the software, please review the readme files,

More information

STUDENT HANDBOOK Trent Online

STUDENT HANDBOOK Trent Online STUDENT HANDBOOK Trent Online Trent University 1600 West Bank Dr., Bata Library 202 Peterborough ON K9J 7B8 (705) 748-1011 x7880 online@trentu.ca Table of Contents Contact Information Contacting Trent

More information

UNGASS DATA ENTRY SOFTWARE: GLOBAL REPORTING 2008 TROUBLESHOOTING GUIDE

UNGASS DATA ENTRY SOFTWARE: GLOBAL REPORTING 2008 TROUBLESHOOTING GUIDE version 1.0 UNGASS DATA ENTRY SOFTWARE: GLOBAL REPORTING 2008 TROUBLESHOOTING GUIDE Prepared by UNAIDS Evidence, Monitoring, and Policy Department UNAIDS 20, Avenue Appia 1211 Geneva 27 Switzerland Tel.

More information

1. On the Careers page, click on the "Click here to Register" link. You will then be taken to the Register page.

1. On the Careers page, click on the Click here to Register link. You will then be taken to the Register page. Recommended Browsers for the recruiting system: Internet Explorer 7, 8, or 9 on Microsoft Windows Firefox 3.x on Microsoft Windows, UNIX, Linux, and Mac OSX Apple Safari 3.6 on Mac OS X Document Resources

More information

Vodafone Email Plus. User Guide for Windows Mobile

Vodafone Email Plus. User Guide for Windows Mobile Vodafone Email Plus User Guide for Windows Mobile 1 Table of Contents 1 INTRODUCTION... 4 2 INSTALLING VODAFONE EMAIL PLUS... 4 2.1 SETUP BY USING THE VODAFONE EMAIL PLUS ICON...5 2.2 SETUP BY DOWNLOADING

More information

MyReports Recommended Browser Settings MYR-200a

MyReports Recommended Browser Settings MYR-200a MyReports Recommended Browser Settings MYR-200a Note: If you have installed an additional Tool Bar on your browser, such as Yahoo Tool Bar or Google Tool Bar, be sure that it is also configured to allow

More information

Merced College Blackboard CE 6 User Guide

Merced College Blackboard CE 6 User Guide Merced Community College Version 20090423 Merced College Blackboard CE 6 User Guide 2009-2010 Merced College Dear Students, Welcome to online learning at Merced Community College. Courses at Merced College

More information

Akin Gump Strauss Hauer & Feld LLP Remote Access Resources (DUO)

Akin Gump Strauss Hauer & Feld LLP Remote Access Resources (DUO) Akin Gump Strauss Hauer & Feld LLP Remote Access Resources (DUO) Firm Laptop Windows Home PC Mac Computer Apple ipad Android Devices Exit akingump.com 2015 Akin Gump Strauss Hauer & Feld LLP Check Point

More information

D2L Brightspace Quizzes Respondus LockDown Browser and Respondus Monitor Dashboard

D2L Brightspace Quizzes Respondus LockDown Browser and Respondus Monitor Dashboard University Information Technology Services Training, Outreach, Learning Technologies & Video Production D2L Brightspace Quizzes Respondus LockDown Browser and Respondus Monitor Dashboard What is Respondus

More information

Troubleshooting Sprint Mobile Broadband USB Modem by Novatel Wireless TM (Ovation TM U727)

Troubleshooting Sprint Mobile Broadband USB Modem by Novatel Wireless TM (Ovation TM U727) Troubleshooting Sprint Mobile Broadband USB Modem by Novatel Wireless TM (Ovation TM U727) If you are unable to resolve your issue using the Troubleshooting steps below, please contact Sprint Customer

More information

BROWSER TIPS FOR PEOPLESOFT

BROWSER TIPS FOR PEOPLESOFT BROWSER TIPS FOR PEOPLESOFT Please note: This document is designed to be used online and has a number of embedded links to processes and additional information. We discourage the printing of these documents

More information

PC Troubleshooting Steps

PC Troubleshooting Steps PC Troubleshooting Steps This FAQ is designed to help PC users to go through various troubleshooting steps to allow them to view the FerrisConnect Learn/Vista sites appropriately. Compatible Browsers Check

More information

COURSE SYLLABUS INTRODUCTION TO INTERNATIONAL BUSINESS MGT ONLINE SPRING 2014

COURSE SYLLABUS INTRODUCTION TO INTERNATIONAL BUSINESS MGT ONLINE SPRING 2014 COURSE SYLLABUS INTRODUCTION TO INTERNATIONAL BUSINESS MGT 301-01 ONLINE SPRING 2014 DATES COURSE TOPICS READING QUIZZES AND EXAMS Session 1 Globalization 01/13-01/19 Session 2 01/21-01/26 Session 3 01/27-02/02

More information

Respondus 3.5 for Blackboard

Respondus 3.5 for Blackboard Respondus 3.5 for Blackboard Agenda 1. Introduction to Respondus, its uses & how to get it 2. Overview of quiz features 3. How to create a new quiz & upload it into your Blackboard course How to Get Respondus

More information