Transaction Tracking Market Opportunities, Strategies and Forecasts 2005 to 2011

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1 Brochure More information from Transaction Tracking Market Opportunities, Strategies and Forecasts 2005 to 2011 Description: Bristol Technology tracks customer transactions as they move through a variety of heterogeneous environments, between web front-ends and back-office applications. The critical service issue relates to the difficulty that IT has when someone gets a call that a transaction did not complete, and it takes hours to figure out why. Transaction tracking systems pinpoint exactly where a transaction failed, resolving problems can quickly turn into an unproductive finger-pointing exercise, ultimately resulting in poor customer service. Table ES-1 illustrates transaction tracking technology features. There is a difference between transaction tracking systems. Some are hard to install, some do simulations but do not work with real systems. The companies positioned to achieve measurable market share within two years are the ones with robust, nonintrusive capability that works at every network node and do not slow network traffic. The issue with transaction tracking systems is one of mapping models. The business integration model depends on having a full set of capabilities that work around business optimization and practical deployment of transaction messaging systems that work. Transaction tracking market forecasts indicate that markets are anticipated to grow rapidly as all enterprise IT departments realize that they need to be able to track transactions at a granular node level. The ability to anticipate or know the source of a network dysfunction is fundamental to the process of real time transmission of transactions. Transaction tracking market forecasts show that markets at $25 million in 2004 are anticipated to reach $1.76 billion by Contents: 1. TRANSACTION TRACKING MARKET DESCRIPTION AND MARKET DYNAMICS 1.1 Business Demands For Flexible IT Infrastructure Fundamental Shift In How Users Think About Software Vendors Rapid Lost Transaction Problem Identification End-To-End Electronic Transactions Tracking Functions 1.2 Decoupling The Analysis Tools From The Simulator 1.3 Why Monitor Business Transactions? Supply Chain Management Customer Relationship Management Package Tracking Software Service Level Agreements Sarbanes -Oxley Act HIPAA Straight-through processing and T Basel Accord II 2. TRANSACTION TRACKING MARKET SHARES AND MARKET FORECASTS 2.1 Tracking Transactions Through A Defined Business Process 2.2 Leading Transaction Tracking Vendors 2.3 Transaction Tracking Market Forecasts 3. TRANSACTION TRACKING PRODUCT DESCRIPTIONS 3.1 IBM Services Oriented Architecture Forms Base For Transaction Tracking IBM Tivoli Monitoring for Transaction Performance IBM Tivoli Monitoring for Transaction Performance WebSphere MQ Flexible IT Systems: Symptoms And Solutions Tracking IBM WebSphere MQ Nodes Form Basis for Transactio n Tracking

2 3.1.5 IBM SOA Transaction Tracking 3.2 MQSoftware Q Nami MQSoftware Q Nami Ability To See Each Step Of Business Transaction MQSoftware Q Nami Applications MQSoftware Q Nami! Ability To See Each Step Of The Business Transaction Flow MQSoftware Ability To Monitor Touch Points MQSoftware Ability To Monitor The Progress Of A Transaction MQSoftware Ability To Monitor The Progress Of A Specific Transaction At Every Touch Point MQSoftware Location of Transaction Flow Problem Validation Of Process Improvements, Validation Of New Process Applications How Q Nami! Works Q Nami! Works To Observe Transaction Flow Without Slowing Transaction Flow MQSoftware Q Nami! Financial Applications: MQSoftware Q Nami! Critical Service Issue Resolution MQSoftware Q Nami! Critical Service Issues Impact Every Department MQSoftware Q Nami! Determine The Number Of Critical Service Issues MQSoftware Q Nami! Transaction Performance Metrics MQSoftware Q Nami! Total Time To Find And Diagnose Source Of Critical Service Issue MQSoftware Critical Service Issues Impact Every Department MQSoftware Q Nami! / RFID MQSoftware Identifies RFID Critical Service Issues MQSoftware Q Nami! Rapid Problem Identification MQSoftware Q Nami / SOA Service Orientated Architecture Tracking MQSoftware Q Nami! SOA Simplifies Process Of Building Business Applications MQSoftware Monitoring Web services in an SOA AT Node / API Level MQSoftware SOA Flexible Application Framework MQSoftware Q Nami! Supports Business Enablement Services For Service-Oriented Architecture MQSoftware Q Nami! Insurance Application MQSoftware Q Nami/FN or SWIFT Connectivity MQSoftware Q Nami/POSI MQSoftware Q Nami/CDDA MQSoftware Q Nami/Retail MQSoftware Q Nami/TI (Trouble Identifier) MQSoftware Q Nami/SOA MQSoftware Business Transaction Assurance MQSoftware Q Nami! Customization Of Dashboard 3.3 Bristol Technology Rapid Lost Transaction Problem Identification Bristol Technology Transaction Tracking Works End-To-End By Connecting Points In-Between Bristol Technology Transaction Tracking Ensuring That Service Levels Are Met Bristol Technology Tracking Customers With Respect To Revenue And Profitability Bristol Technology TransactionVision Web-Based Dashboards Bristol Technology TransactionVision Business Processes Documentation Bristol Technology TransactionVision Optimizing Customer Processes Bristol Technology TransactionVision Process Improvements Bristol Technology Business Process Monitoring Bristol Technology TransactionVision Point to Point, End-To-End Customer Transaction Tracking Bristol Technology Transaction Tracking Platforms Bristol Technology TransactionVision Bristol Technology DataAlchemy Bristol Technology DataAlchemy Bundler 3.4 Nastel Nastel Technologies Extends Tracking Beyond IBM WebSphere MQ Nastel Technologies Application Perspective Nastel Monitoring Data Metrics: Rule Engines Used To Invoke Automated Or Manual Corrective Actions Monitoring Platform That Is A SOA Designed To Operate In Real Time Nastel AutoPilot Transaction Monitor Nastel AutoPilot Transaction Monitor Improving Integrated Application Performance 3.5 Keynote DataFlow Studio Applications Keynote Web Transaction Performance Index Keynote Transaction Manager Keynote Service Level Delivery

3 3.5.4 Keynote Service Level Delivery Enhances Operational Responsiveness Keynote Service Level Delivery Solution 3.6 SeeBeyond SeeBeyond Single Patient View 3.7 Mercury Interactive Mercury Interactive Third -Party SLA Monitoring 3.8 CA / Sterling Software's File Transfer Connect:Direct Computer Associates etrust Security Management Architecture 4. TRANSACTION TRACKING TECHNOLOGY 4.1 Automated Exceptions For Supply Chains 4.2 Real-Time View Of Business Transactions Flows Real-Time View Of Business Transaction Flows Architecture Benefits 4.3 Transaction Flow Solutions Self-Discovering Transaction Flows And Content Transaction Tracking Benefits 4.4 Transaction Tracking Report Displaying Business Details of Transactions Violating an SLA Transaction Analysis View 4.5 Transaction Tracking Architecture Transaction Tracking Sensors Transaction Tracking Analyzer Transaction Tracking Event Analysis Transaction Analysis Transaction Tracking Installation Architecture Transaction Tracking Multi-Tier Infrastructure Transaction Tracking Security Transaction Tracking Thin Client/Java Application Server Architecture 4.6 Transaction Tracking Web Services 4.7 Web Transaction Indices Web Performance Indices Transaction Tracking Methodology 5. TRANSACTION TRACKING COMPANY PROFILES 5.1 Bristol Technology Bristol Technology / Mercury Technology Alliance Program Bristol Technology TransactionVision Bristol TransactionVision Customers 5.2 Computer Associates (CA) 5.3 IBM IBM / Corio, IBM Global Services IBM Multi-Core Processor Architecture Design IBM Technology IBM 2004 Fourth-Quarter And Full-Year Revenue IBM Moving To Continuous Information Visibility IBM Strategic Alliances IBM Comprehensive Services 5.4 International Paper 5.5 Keynote Keynote Customers Keynote Revenue Keynote Solutions And Services Keynote Service Level Management Solutions Keynote Service Level Planning Keynote E-Business Readiness Keynote KeyPartner Program Keynote Acquisitions 5.6 Mercury Interactive Mercury Interactive Port folio of BTO Products Mercury Interactive Portfolio Of BTO products IT Governance Mercury IT Governance Center Mercury IT Governance Center Core Products

4 5.6.5 Mercury Interactive Technology Alliance Program Mercury Interactive Revenue 5.7 MQSoftware 5.8 Microsoft Microsoft Partners Microsoft / Accenture Microsoft / HP Microsoft / Intel Microsoft / Intellident Microsoft / Reqio Microsoft Radio Frequency Identification Technology Leverages Microsoft Platform Microsoft / GlobeRanger Microsoft / HighJump Software, a 3M Company Microsoft / Intermec Technologies Microsoft / Manhattan Associates Microsoft / METRO Group Microsoft / Provia 5.9 Nastel Technologies Nastel Technologies Partners Nastel Technology Nastel AutoPilot Benefits Nastel Global 2000 Customers 5.10 Tibco Software Tibco Software Industries Targeted Tibco Software Strategy Tibco Software Revenue Tibco Software Staffware Acquisition Tibco Software Revenue From Reuters And By Geographic Region 5.11 webmethods webmethods Third Quarter 2004 Revenue WebMethods Customers webmethods Fabric webmethods Restates Financials Table 1-1 Business Demands For Flexible IT Infrastructure Table 1-2 Transaction Tracking Positioning Table 1-3 Transaction Tracking Infrastructure Management Capabilities Table 1-4 Transaction Tracking Client Requirements Table 1-5 Transaction Tracking System Benefits Table 1-6 End-To-End Electronic Transactions Tracking Functions Table 2-1 Transaction Tracking Market Driving Forces Table 2-2 Selected Leading Transaction Tracking Vendor Strengths Figure 2-3 Transaction Tracking Market Forecasts, Units and Dollars, Table 3-1 IBM Service-Oriented Architecture and Value Optimization Table 3-2 IBM Tivoli Monitoring for Transaction Performance Features Table 3-3 IBM Tivoli Monitoring for Transaction Performance Functions Table 3-4 IBM Tivoli Monitoring for Transaction Performance Benefits Table 3-5 IBM Composite Middleware Application Functions Table 3-6

5 IBM SOA Functions Table 3-7 IBM SOA Benefits Table 3-8 MQSoftware Critical Service Issue Resolution Factors Table 3-9 MQSoftware Critical Service Issue Resolution Aspects Table 3-10 MQSoftware Q Nami! Rapid Problem Identification Table 3-11 Q Nami! Features Table 3-12 Q Nami! Benefits Table 3-13 Bristol Technology TransactionVision Features Table 3-14 Bristol Technology TransactionVision Benefits Table 3-15 Bristol Technology TransactionVision Customer Satisfaction Functions Table 3-16 Bristol Technology TransactionVision Functions Table 3-17 Bristol Technology TransactionVision Reduction Of Cost Of Customer Transaction Failures Table 3-18 Bristol Technology TransactionVision Functions Table 3-19 Bristol Technology TransactionVision Benefits Table 3-20 Bristol Technology TransactionVision Architecture Benefits Table 3-21 Bristol Technology TransactionVision Usage Benefits Table 3-22 Bristol Technology DataAlchemy Key Capabilities Table 3-23 Bristol Technology DataAlchemy Bundler Functions Table 3-24 Nastel AutoPilot/Transaction Monitor Features Table 3-25 Nastel AutoPilot/Transaction Monitor Components Table 3-26 Nastel Transaction Analyzer Transport Options Table 3-27 Nastel Transaction Tracking Summary Reports: Table 3-28 Nastel AutoPilot Transaction Monitor Table 3-29 AutoPilot Transaction Automatic Monitoring of Application Performance Table 3-30 Nastel Monitoring Configuration Table 3-31 Keynote Transaction Manager Supported Technology Table 3-32 Keynote Transaction Manager Key Benefits Figure 3-33 Keynote Transaction Tracking Table 3-34 SeeBeyond Transaction Tracking With Single Patient View Benefits Table 3-35 SeeBeyond Hospital Transaction Tracking Benefits Table 3-36 Single Patient View Benefits Table 4-1 Supply Chain Transaction Tracking Functions

6 Table 4-2 Supply Chain Transaction Tracking Network Edge Locations Table 4-3 Real-Time Business Transaction Flow Architecture Benefits Table 4-4 Real-Time Business Transaction Flow Architecture Usage Benefits Table 4-5 Transaction Tracking Functions Table 4-6 Transaction Tracking Event Analysis View Table 4-7 Transaction Tracking Event Analysis Functions Table 4-8 Service Level Agreement (SLA) Transaction Analysis Table 4-9 Transaction Tracking Technical And Architectural Functions Table 5-1 IBM Business Operations Table 5-2 Highlights of IBM / Sony / Toshiba Cell: Table 5-3 Keynote Customer Experience Management Solutions Table 5-4 Keynote WebEffective Research Tools Table 5-5 Keynote WebEffective Solutions Table 5-6 Keynote Service Level Management Solution Positioning Table 5-7 MQSoftware Support For IBM WebSphere MQ Version 6 Table 5-8 Nastel AutoPilot Benefits Table 5-9 Tibco Software Industries Targeted Table 5-10 Core Elements Of Tibco Software Strategy Ordering: Order Online - Order by Fax - using the form below Order by Post - print the order form below and send to Research and Markets, Guinness Centre, Taylors Lane, Dublin 8, Ireland.

7 Page 1 of 2 Fax Order Form To place an order via fax simply print this form, fill in the information below and fax the completed form to (from USA) or (from Rest of World). If you have any questions please visit Order Information Please verify that the product information is correct and select the format(s) you require. Product Name: Transaction Tracking Market Opportunities, Strategies and Forecasts 2005 to 2011 Web Address: Office Code: Product Formats Please select the product formats and quantity you require: SC Quantity Hard Copy: Electronic (PDF) - Single User: Electronic (PDF) - Enterprisewide: USD USD 55 Shipping/Handling USD 2800 USD 5600 * Shipping/Handling is only charged once per order. Contact Information Please enter all the information below in BLOCK CAPITALS Title: Mr Mrs Dr Miss Ms Prof First Name: Last Name: Address: * Job Title: Organisation: Address: City: Postal / Zip Code: Country: Phone Number: Fax Number: * Please refrain from using free accounts when ordering (e.g. Yahoo, Hotmail, AOL)

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