CA Clarity PPM v13.x Business Analyst Exam

Size: px
Start display at page:

Download "CA Clarity PPM v13.x Business Analyst Exam"

Transcription

1 CA Clarity PPM v13.x Business Analyst Exam (CAT-241) Version 1.2

2 - PROPRIETARY AND CONFIDENTIAL INFORMATION - These educational materials (hereinafter referred to as the Materials ) are for the end user s educational purposes only and are subject to change or withdrawal by CA at any time. These Materials may not be copied, transferred, reproduced, disclosed, modified or duplicated, in whole or in part, without the prior written consent of CA. These Materials are confidential and proprietary information of CA and protected by the copyright laws of the United States and international treaties. EXCEPT AS OTHERWISE STATED IN THE APPLICABLE AGREEMENT, TO THE EXTENT PERMITTED BY APPLICABLE LAW, CA PROVIDES THESE MATERIALS AS IS WITHOUT WARRANTY OF ANY KIND, INCLUDING WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NONINFRINGEMENT. IN NO EVENT WILL CA BE LIABLE TO THE END USER OR ANY THIRD PARTY FOR ANY LOSS OR DAMAGE, DIRECT OR INDIRECT, FROM THE USE OF THESE MATERIALS, INCLUDING WITHOUT LIMITATION, LOST PROFITS, BUSINESS INTERRUPTION, GOODWILL, OR LOST DATA, EVEN IF CA IS EXPRESSLY ADVISED OF SUCH LOSS OR DAMAGE. The use of any software or product referenced in the Materials is governed by the end user s applicable license agreement. The manufacturer of these Materials is CA. Provided with Restricted Rights. Use, duplication or disclosure by the United States Government is subject to the restrictions set forth in FAR Sections , , and (c)(1) - (2) and DFARS Section (b)(3), as applicable, or their successors. All trademarks, trade names, service marks, and logos referenced herein belong to their respective companies. Copyright 2014 CA. All rights reserved.

3 Table of Contents Table of Contents... i 1 Exam Information Areas for Study Sample Certification Exam Questions... 6 i

4 1 Exam Information The CA Technologies Certification Program is designed to measure your skills, knowledge, and expertise in managing, administering, installing, configuring and implementing select CA Technologies products for complete and optimized IT solutions. With CA certifications, management teams will have peace of mind that knowledgeable professionals are handling their CA Technologies applications. Proctored by a third party vendor, KryterionOnline, CA Technologies certifications objectively validate the competencies of a project team whether that team is your in-house staff, CA Technologies Professional Services, or a CA Technologies partner. The aim of this document is to help you prepare for the CA Service Desk Manager r12.x Professional Certification Exam. Make sure that you familiarize yourself with the content areas tested. Your best path to success is to attend the exam prep course(s). You may also find it helpful to review the product documentation at and to participate in CA Global User Community forums at The experience gained from taking courses and using the product will help you: Gain a comprehensive understanding of the product or solution Increase the likelihood of passing the exam on your first attempt The Exam Experience You can register to take an online proctored exam from your home or office using Kryterion s Online Proctoring (OLP) Services, or you can take an on-site proctored exam at a Kryterion testing center. If you choose to take an online proctored exam, you will need Internet access, an external web camera, and a computer that meets specific hardware and software requirements. For answers to frequently asked questions about registering for exams, locations, on-site and virtual proctoring, OLP equipment requirements, cancellation and re-scheduling policies and more, read our FAQs at CA employees may also go here for more information: Business Analyst Exam Details Product release: Major release listed in the title; Includes subsequent point releases Recertification: There is no annual requirement to recertify for the same release of a product. For each major product release, an updated exam will be available for recertification. Number of items = 50 Item types = Multiple choice, including multiple response questions Time to complete test: 90 minutes Passing score is 70% Attempts Permitted: You may register for your first retake immediately. For subsequent retakes you are required to wait at least thirty (30) calendar days from the date of your last attempt. Read the online FAQs for details. 1

5 2 Areas for Study Information from a variety of sources can represent the body of knowledge covered by the exam. Figure 1. Learning path and body of knowledge cawiki.ca.com support.ca.com Best Practices communities.ca.com Prior Knowledge Use Cases & Scenarios Practical Application of Course Concepts CA Clarity PPM v13.x Courses: 33CLR2264B CA Clarity PPM 13.3: Foundations I 200 Bundle (5 days) 33CLR2275B CA Clarity PPM 13.3: Foundations II 200 Bundle (5 days) CA Tech Insider Search the CA Education Portal for courses covering the latest product releases, as they may not have been available at the time of this document posting: o Partners & Customers look here: o Employees look here: Visit Communities at CA for documentation and more: Register for the exam here: Table 1 2

6 Exam objectives as they map to related courseware, including percentage of exam devoted to topics. Exam Objectives Understanding CA Clarity PPM Understanding Interface Navigation Defining User Security Rights Creating NPIOs Creating Projects Building Project Teams Building Project Plans Assigning Resources to Project Tasks Scheduling Projects Performing Financial Planning Managing Collaboration Information Grouping Projects Understanding Projectrelated Processes Related Content Appendix: CA Clarity PPM Overview Describe the Integration of the Application with Other Products Identify Features of the Application Architecture Review Interface Navigation Identify Navigation Techniques Describe Organizer and Account Settings Pages Define User Security Rights Define User Security Rights Create NPIOs Compare NPIOs and Projects Create Projects Create Projects Create Projects from Ideas and Other Sources Build Project Teams Allocate Resources to a Project Build Project Plans Build the WBS Configure the Gantt Chart Assign Resources to Project Tasks Assign Resources to Project Tasks Schedule Projects Schedule Projects Using the Gantt Chart Perform Financial Planning Create Cost Plans Manage Collaboration Information Manage Action Items Group Projects Compare Programs with Master Projects Describe Project related Processes Examine Project related Processes Exam Focus 3

7 Exam Objectives Booking Project Team Members Using Resource Finder Analyzing Resource Data Performing Resource Capacity Planning Understanding Application Administration Options Understanding Demand Management Managing Ideas Managing Incidents Building Requirements for Release Plans Building Release Plans Understanding the Setup of Financial Data Defining Financial Organizational Attributes Building a Cost/Rate Matrix Defining Financial Properties of Companies, Resources, and Investments Creating Transaction Entries Related Content Book Project Team Members Using Resource Finder Book Resources to Projects Using Resource Finder Analyze Resource Data Analyze Resource Data Using the Resource Planning Portlets Perform Resource Capacity Planning Create Capacity Planning Scenarios Identify Application Administration Options Identify Data Administration Options Describe Demand Management Define Demand Management Manage Ideas Create Ideas Manage Incidents Set Up Incidents Create Incidents Manage Incidents Build Requirements for Release Plans Create Requirements Build Release Plans Create Releases Create Release Plans Describe the Setup of Financial Data Describe Financial Management Sequence the Setup of Financial Data Define Financial Organizational Attributes Define the Financial OBS Build a Cost/Rate Matrix Create a Cost/Rate Matrix Define Financial Properties of Companies, Resources, and Investments Define Financial Properties of Projects Create Transaction Entries Create Transaction Entries Exam Focus 6% 6% 4

8 Exam Objectives Posting Transactions to Financial Processing WIP Transactions Setting Up Chargeback Rules Managing a Service Understanding Business Relationship Manager Building Portfolios Analyzing Portfolios Building Portfolio Scenarios Deploying Partitions Related Content Post Transactions to Financial Define Post Transactions to Financials Jobs Process WIP Transactions Post Transactions to WIP Create WIP Adjustments Set Up Chargeback Rules Describe Chargebacks Set Up Chargeback Rules Manage a Service Build Service Hierarchies Describe Business Relationship Manager Identify the Data Setup to View BRM Content Examine BRM Content Building Portfolios Describe Portfolio Management Analyze Portfolios Review the Scorecard Page Portlets Build Portfolio Scenarios Create Scenarios Generate Scenarios CA Clarity PPM Studio Developer's Guide v Deploy Partitions Define Partitioning Exam Focus 5

9 3 Sample Certification Exam Questions These sample questions are very similar to the questions in the actual exam. Some questions may include several correct options. Question 1 In CA Clarity PPM v13, which new features have been added to improve the end user experience? (Choose three) A. Inline edits for lists B. User-defined favorites C. Object actions on menus D. Configurable notifications E. Multi-valued lookups in lists Question 2 Authorized project managers should be able to edit any project. However, you want to limit this ability to a certain set of project managers. Which best practice should you follow? A. Assign the Project Edit or Project Edit Management right (as appropriate), based on the project Organizational Breakdown Structure (OBS), to the selected users directly. B. Create a security group with the project OBS-based Project Edit Management right and associate users to that group. C. Create a security group with the Global Project Edit Management right and associate users to that group. D. Assign the Global Project Edit Management right to the selected users directly. Question 3 Company A has two business units that will use CA Clarity PPM. However, each business unit has a different set of requirements and needs different fields completed for its projects on the same screen. To meet Company A s requirement, which CA Clarity PPM feature should you use? A. OBS B. Partitions C. Processes D. Conditions 6

10 Question 4 The Planned Allocation and the Hard Allocation section for a Staff Member do not match. If Mixed Booking is enabled, what is the resulting Booking Status? A. Soft B. Hard C. Mixed D. Hard Pending Question 5 Which statement explains the relationship between the cost plans and budget plans? A. A budget plan is submitted and becomes a cost plan when approved. B. A cost plan is submitted and becomes a budget plan when approved. C. A budget plan is submitted and becomes a benefit plan when approved. D. Values do not flow from one to another. Both are created independently. Question 6 You are defining a response strategy for a risk in CA Clarity PPM. Which steps do you perform? (Choose three) A. Specify a resolution date. B. Select responses from a list. C. Create risk category attributes. D. Specify who the strategy is assigned to. E. Specify how you will respond to the risk using free-form text. 7

11 Question 7 What MUST be established before an Entity can be created? (Choose two) A. Location OBS B. Department OBS C. Fiscal Period Type D. Default Billing Currency Question 8 Martin Cain has submitted his timesheet and his manager approved it. Overnight, the posting job ran and the timesheet was posted. When a timesheet status is posted, which statement is TRUE? A. The timesheet can be returned. B. The timesheet can be modified directly. C. The resource must create an adjustment timesheet to make changes. D. The project manager must wait 48 hours before the values posted can be viewed on the investment. Question 9 Which Chargeback rules can be used globally within an Entity to charge Departments for Investment costs? A. Credit rules B. Overhead rules C. Standard Debit rules D. Investment-specific Debit rules Question 10 An instance of which object can never be deleted? A. Task B. Issue C. Project D. Resource 8

12 Answers Question 1 = A, B, and C Question 2 = C Question 3 = B Question 4 = C Question 5 = B Question 6 = A, D, and E Question 7 = A and B Question 8 = C Question 9 = C Question 10 = D 9

CA PPM 14.x Business Analyst Certification Exam

CA PPM 14.x Business Analyst Certification Exam CA PPM 14.x Business Analyst Certification Exam (CAT-242) Study Guide Version 1.0 - PROPRIETARY AND CONFIDENTIAL INFORMATION 2015 CA. All rights reserved. CA confidential & proprietary information. For

More information

CA Service Desk Manager r12.x Professional Exam (CAT-180) Study Guide Version 1.2

CA Service Desk Manager r12.x Professional Exam (CAT-180) Study Guide Version 1.2 CA Service Desk Manager r12.x Professional Exam (CAT-180) Study Guide Version 1.2 - PROPRIETARY AND CONFIDENTIAL INFORMATION - These educational materials (hereinafter referred to as the Materials ) are

More information

CA Application Performance Management r9.x Implementation Proven Professional Exam

CA Application Performance Management r9.x Implementation Proven Professional Exam CA Application Performance Management r9.x Implementation Proven Professional Exam (CAT-100) Version 1.3 - PROPRIETARY AND CONFIDENTIAL INFORMATION - These educational materials (hereinafter referred to

More information

CA ARCserve Backup r16.x Professional Exam (CAT-360) Study Guide Version 1.1

CA ARCserve Backup r16.x Professional Exam (CAT-360) Study Guide Version 1.1 (CAT-360) Version 1.1 - PROPRIETARY AND CONFIDENTIAL INFORMATION - These educational materials (hereinafter referred to as the Materials ) are for the end user s educational purposes only and are subject

More information

CA Privileged Identity Manager r12.x (CA ControlMinder) Implementation Proven Professional Exam

CA Privileged Identity Manager r12.x (CA ControlMinder) Implementation Proven Professional Exam CA Privileged Identity Manager r12.x (CA ControlMinder) Implementation Proven Professional Exam (CAT-480) Study Guide Version 1.5 - PROPRIETARY AND CONFIDENTIAL INFORMATION - These educational materials

More information

CA Single Sign-On r12.x (CA SiteMinder) Implementation Proven Professional Exam

CA Single Sign-On r12.x (CA SiteMinder) Implementation Proven Professional Exam CA Single Sign-On r12.x (CA SiteMinder) Implementation Proven Professional Exam (CAT-140) Version 1.4 - PROPRIETARY AND CONFIDENTIAL INFORMATION - These educational materials (hereinafter referred to as

More information

CA ehealth r6.x Implementation Proven Professional Exam

CA ehealth r6.x Implementation Proven Professional Exam CA ehealth r6.x Implementation Proven Professional Exam (CAT-020) Study Guide Version 1.2 - PROPRIETARY AND CONFIDENTIAL INFORMATION 2015 CA. All rights reserved. CA confidential & proprietary information.

More information

CA Clarity PPM. Financial Management User Guide. v13.0.00

CA Clarity PPM. Financial Management User Guide. v13.0.00 CA Clarity PPM Financial Management User Guide v13.0.00 This documentation, which includes embedded help systems and electronically distributed materials, (hereinafter referred to as the Documentation

More information

CA Clarity PPM. Demand Management User Guide. v13.0.00

CA Clarity PPM. Demand Management User Guide. v13.0.00 CA Clarity PPM Demand Management User Guide v13.0.00 This documentation, which includes embedded help systems and electronically distributed materials, (hereinafter referred to as the Documentation ) is

More information

CA Clarity Project & Portfolio Manager

CA Clarity Project & Portfolio Manager CA Clarity Project & Portfolio Manager Project Management User Guide v12.1.0 This documentation and any related computer software help programs (hereinafter referred to as the "Documentation") are for

More information

CA Clarity PPM. Business Objects Universe Developer Guide. v13.0.00

CA Clarity PPM. Business Objects Universe Developer Guide. v13.0.00 CA Clarity PPM Business Objects Universe Developer Guide v13.0.00 This documentation, which includes embedded help systems and electronically distributed materials, (hereinafter referred to as the Documentation

More information

CA Cloud Service Delivery Platform

CA Cloud Service Delivery Platform CA Cloud Service Delivery Platform Customer Onboarding Version 01.0.00 This Documentation, which includes embedded help systems and electronically distributed materials, (hereinafter referred to as the

More information

CA Cloud Service Management Proven Professional Certification Exam

CA Cloud Service Management Proven Professional Certification Exam CA Cloud Service Management Proven Professional Certification Exam (CAT-520) Study Guide Version 1.1 - PROPRIETARY AND CONFIDENTIAL INFORMATION 2015 CA. All rights reserved. CA confidential & proprietary

More information

CA Clarity PPM. Project Management User Guide. v13.0.00

CA Clarity PPM. Project Management User Guide. v13.0.00 CA Clarity PPM Project Management User Guide v13.0.00 This documentation, which includes embedded help systems and electronically distributed materials, (hereinafter referred to as the Documentation )

More information

CA Clarity PPM. Resource Management User Guide. v13.0.00

CA Clarity PPM. Resource Management User Guide. v13.0.00 CA Clarity PPM Resource Management User Guide v13.0.00 This documentation, which includes embedded help systems and electronically distributed materials, (hereinafter referred to as the Documentation )

More information

CA Performance Management r2.x Implementation Proven Professional Exam

CA Performance Management r2.x Implementation Proven Professional Exam CA Performance Management r2.x Implementation Proven Professional Exam (CAT-440) Study Guide Version 1.4 - PROPRIETARY AND CONFIDENTIAL INFORMATION 2015 CA. All rights reserved. CA confidential & proprietary

More information

Glossary. Release 13.3.00

Glossary. Release 13.3.00 Glossary Release 13.3.00 This Documentation, which includes embedded help systems and electronically distributed materials, (hereinafter referred to as the Documentation ) is for your informational purposes

More information

CA Clarity PPM. Glossary. Release 13.1.00

CA Clarity PPM. Glossary. Release 13.1.00 CA Clarity PPM Glossary Release 13.1.00 This Documentation, which includes embedded help systems and electronically distributed materials, (hereinafter referred to as the Documentation ) is for your informational

More information

CA Nimsoft Monitor. Probe Guide for Performance Collector. perfmon v1.5 series

CA Nimsoft Monitor. Probe Guide for Performance Collector. perfmon v1.5 series CA Nimsoft Monitor Probe Guide for Performance Collector perfmon v1.5 series CA Nimsoft Monitor Copyright Notice This online help system (the "System") is for your informational purposes only and is subject

More information

CA Clarity PPM. Portfolio Management User Guide. v13.0.00

CA Clarity PPM. Portfolio Management User Guide. v13.0.00 CA Clarity PPM Portfolio Management User Guide v13.0.00 This documentation, which includes embedded help systems and electronically distributed materials, (hereinafter referred to as the Documentation

More information

CA Clarity PPM. Connector for Microsoft SharePoint Release Notes. v2.0.00

CA Clarity PPM. Connector for Microsoft SharePoint Release Notes. v2.0.00 CA Clarity PPM Connector for Microsoft SharePoint Release Notes v2.0.00 This documentation, which includes embedded help systems and electronically distributed materials, (hereinafter referred to as the

More information

CA Clarity Project & Portfolio Manager

CA Clarity Project & Portfolio Manager CA Clarity Project & Portfolio Manager Using CA Clarity PPM with Open Workbench and Microsoft Project v12.1.0 This documentation and any related computer software help programs (hereinafter referred to

More information

CA Clarity PPM. Connector for Microsoft SharePoint Product Guide. Service Pack 02.0.01

CA Clarity PPM. Connector for Microsoft SharePoint Product Guide. Service Pack 02.0.01 CA Clarity PPM Connector for Microsoft SharePoint Product Guide Service Pack 02.0.01 This Documentation, which includes embedded help systems and electronically distributed materials, (hereinafter referred

More information

CA Cloud Service Delivery Platform

CA Cloud Service Delivery Platform CA Cloud Service Delivery Platform Service Level Manager Version 01.0.00 This Documentation, which includes embedded help systems and electronically distributed materials, (hereinafter referred to as the

More information

CA Clarity Project & Portfolio Manager

CA Clarity Project & Portfolio Manager CA Clarity Project & Portfolio Manager Connector for CA Unicenter Service Desk & CA Software Change Manager for Distributed Product Guide v2.0.00 This documentation, which includes embedded help systems

More information

CA Clarity Project & Portfolio Manager

CA Clarity Project & Portfolio Manager CA Clarity Project & Portfolio Manager Studio Developer's Guide v12.0.0 This documentation and any related computer software help programs (hereinafter referred to as the "Documentation") are for your

More information

Connector for CA Unicenter Asset Portfolio Management Product Guide - On Premise. Service Pack 02.0.02

Connector for CA Unicenter Asset Portfolio Management Product Guide - On Premise. Service Pack 02.0.02 Connector for CA Unicenter Asset Portfolio Management Product Guide - On Premise Service Pack 02.0.02 This Documentation, which includes embedded help systems and electronically distributed materials (hereinafter

More information

CA Nimsoft Monitor. Probe Guide for Active Directory Response. ad_response v1.6 series

CA Nimsoft Monitor. Probe Guide for Active Directory Response. ad_response v1.6 series CA Nimsoft Monitor Probe Guide for Active Directory Response ad_response v1.6 series Legal Notices This online help system (the "System") is for your informational purposes only and is subject to change

More information

CA Change Manager Enterprise Workbench r12

CA Change Manager Enterprise Workbench r12 CA Change Manager Enterprise Workbench r12 Database Support for Microsoft SQL Server 2008 This documentation and any related computer software help programs (hereinafter referred to as the "Documentation")

More information

CA Nimsoft Service Desk. Compatibility Matrix

CA Nimsoft Service Desk. Compatibility Matrix CA Nimsoft Service Desk Compatibility Matrix Last Updated On: December 6, 2013 This Documentation, which includes embedded help systems and electronically distributed materials, (hereinafter referred to

More information

CA SMF Director. Release Notes. Release 12.6.00

CA SMF Director. Release Notes. Release 12.6.00 CA SMF Director Release Notes Release 12.6.00 This documentation, which includes embedded help systems and electronically distributed materials, (hereinafter referred to as the Documentation ) is for your

More information

CA Nimsoft Monitor. Probe Guide for CA ServiceDesk Gateway. casdgtw v2.4 series

CA Nimsoft Monitor. Probe Guide for CA ServiceDesk Gateway. casdgtw v2.4 series CA Nimsoft Monitor Probe Guide for CA ServiceDesk Gateway casdgtw v2.4 series Copyright Notice This online help system (the "System") is for your informational purposes only and is subject to change or

More information

CA Nimsoft Monitor. Probe Guide for iseries System Statistics Monitoring. sysstat v1.1 series

CA Nimsoft Monitor. Probe Guide for iseries System Statistics Monitoring. sysstat v1.1 series CA Nimsoft Monitor Probe Guide for iseries System Statistics Monitoring sysstat v1.1 series Legal Notices This online help system (the "System") is for your informational purposes only and is subject to

More information

CA Unified Infrastructure Management

CA Unified Infrastructure Management CA Unified Infrastructure Management Probe Guide for iseries Journal Message Monitoring journal v1.0 series Contact CA Contact CA Support For your convenience, CA Technologies provides one site where you

More information

CA Cloud Service Delivery Platform

CA Cloud Service Delivery Platform CA Cloud Service Delivery Platform Business Relationship Manager Version 01.0.00 This Documentation, which includes embedded help systems and electronically distributed materials, (hereinafter referred

More information

CA Nimsoft Monitor. Probe Guide for Microsoft Exchange Server Response Monitoring. ews_response v1.1 series

CA Nimsoft Monitor. Probe Guide for Microsoft Exchange Server Response Monitoring. ews_response v1.1 series CA Nimsoft Monitor Probe Guide for Microsoft Exchange Server Response Monitoring ews_response v1.1 series CA Nimsoft Monitor Copyright Notice This online help system (the "System") is for your informational

More information

CA Nimsoft Monitor. Probe Guide for Lotus Notes Server Monitoring. notes_server v1.5 series

CA Nimsoft Monitor. Probe Guide for Lotus Notes Server Monitoring. notes_server v1.5 series CA Nimsoft Monitor Probe Guide for Lotus Notes Server Monitoring notes_server v1.5 series Legal Notices This online help system (the "System") is for your informational purposes only and is subject to

More information

Upgrade Guide. CA Application Delivery Analysis 10.1

Upgrade Guide. CA Application Delivery Analysis 10.1 Upgrade Guide CA Application Delivery Analysis 10.1 This Documentation, which includes embedded help systems and electronically distributed materials, (hereinafter referred to as the Documentation ) is

More information

CA Clarity Project & Portfolio Manager

CA Clarity Project & Portfolio Manager CA Clarity Project & Portfolio Manager Administration Guide v12.1.0 This documentation and any related computer software help programs (hereinafter referred to as the "Documentation") are for your informational

More information

CA Nimsoft Monitor. Probe Guide for DNS Response Monitoring. dns_response v1.6 series

CA Nimsoft Monitor. Probe Guide for DNS Response Monitoring. dns_response v1.6 series CA Nimsoft Monitor Probe Guide for DNS Response Monitoring dns_response v1.6 series Legal Notices This online help system (the "System") is for your informational purposes only and is subject to change

More information

CA Nimsoft Monitor. Probe Guide for Cloud Monitoring Gateway. cuegtw v1.0 series

CA Nimsoft Monitor. Probe Guide for Cloud Monitoring Gateway. cuegtw v1.0 series CA Nimsoft Monitor Probe Guide for Cloud Monitoring Gateway cuegtw v1.0 series Legal Notices This online help system (the "System") is for your informational purposes only and is subject to change or withdrawal

More information

Intuit Field Service Management ES

Intuit Field Service Management ES Intuit Field Service Management ES QuickBooks Merchant Services Integration User Guide This documentation and related computer software program (hereinafter referred to as the Documentation ) is for the

More information

CA Nimsoft Monitor. Probe Guide for Java Virtual Machine Monitoring. jvm_monitor v1.4 series

CA Nimsoft Monitor. Probe Guide for Java Virtual Machine Monitoring. jvm_monitor v1.4 series CA Nimsoft Monitor Probe Guide for Java Virtual Machine Monitoring jvm_monitor v1.4 series Legal Notices This online help system (the "System") is for your informational purposes only and is subject to

More information

CA VPN Client. User Guide for Windows 1.0.2.2

CA VPN Client. User Guide for Windows 1.0.2.2 CA VPN Client User Guide for Windows 1.0.2.2 This Documentation, which includes embedded help systems and electronically distributed materials, (hereinafter referred to as the Documentation ) is for your

More information

Unicenter NSM Integration for BMC Remedy. User Guide

Unicenter NSM Integration for BMC Remedy. User Guide Unicenter NSM Integration for BMC Remedy User Guide This documentation and any related computer software help programs (hereinafter referred to as the Documentation ) is for the end user s informational

More information

CA Nimsoft Monitor. Probe Guide for URL Endpoint Response Monitoring. url_response v4.1 series

CA Nimsoft Monitor. Probe Guide for URL Endpoint Response Monitoring. url_response v4.1 series CA Nimsoft Monitor Probe Guide for URL Endpoint Response Monitoring url_response v4.1 series Legal Notices This online help system (the "System") is for your informational purposes only and is subject

More information

CA Nimsoft Monitor. Probe Guide for Internet Control Message Protocol Ping. icmp v1.1 series

CA Nimsoft Monitor. Probe Guide for Internet Control Message Protocol Ping. icmp v1.1 series CA Nimsoft Monitor Probe Guide for Internet Control Message Protocol Ping icmp v1.1 series CA Nimsoft Monitor Copyright Notice This online help system (the "System") is for your informational purposes

More information

CA Unified Infrastructure Management

CA Unified Infrastructure Management CA Unified Infrastructure Management hyperv Release Notes All series Copyright Notice This online help system (the "System") is for your informational purposes only and is subject to change or withdrawal

More information

CA Mobile Device Management 2014 Q1 Getting Started

CA Mobile Device Management 2014 Q1 Getting Started CA Mobile Device Management 2014 Q1 Getting Started This Documentation, which includes embedded help systems and electronically distributed materials, (hereinafter referred to as the Documentation ) is

More information

CA Mobile Device Management. How to Create Custom-Signed CA MDM Client App

CA Mobile Device Management. How to Create Custom-Signed CA MDM Client App CA Mobile Device Management How to Create Custom-Signed CA MDM Client App This Documentation, which includes embedded help systems and electronically distributed materials, (hereinafter referred to as

More information

Mobile Time Manager. Release 1.2.1

Mobile Time Manager. Release 1.2.1 Mobile Time Manager Release 1.2.1 This Documentation, which includes embedded help systems and electronically distributed materials, (hereinafter referred to as the Documentation ) is for your informational

More information

CA Spectrum and CA Embedded Entitlements Manager

CA Spectrum and CA Embedded Entitlements Manager CA Spectrum and CA Embedded Entitlements Manager Integration Guide CA Spectrum Release 9.4 - CA Embedded Entitlements Manager This Documentation, which includes embedded help systems and electronically

More information

CA Workload Automation Agent for Microsoft SQL Server

CA Workload Automation Agent for Microsoft SQL Server CA Workload Automation Agent for Microsoft SQL Server Release Notes r11.3.1, Second Edition This Documentation, which includes embedded help systems and electronically distributed materials, (hereinafter

More information

CA Clarity PPM. Overview. Benefits. agility made possible

CA Clarity PPM. Overview. Benefits. agility made possible PRODUCT SHEET CA Clarity PPM agility made possible CA Clarity Project & Portfolio Management (CA Clarity PPM) helps you innovate with agility, transform your portfolio with confidence, and sustain the

More information

Unicenter Service Desk

Unicenter Service Desk Unicenter Service Desk ITIL User Guide r11.2 This documentation (the Documentation ) and related computer software program (the Software ) (hereinafter collectively referred to as the Product ) is for

More information

CA APM Cloud Monitor. Scripting Guide. Release 8.2

CA APM Cloud Monitor. Scripting Guide. Release 8.2 CA APM Cloud Monitor Scripting Guide Release 8.2 This Documentation, which includes embedded help systems and electronically distributed materials, (hereinafter referred to as the Documentation ) is for

More information

How Technology Supports Project, Program and Portfolio Management

How Technology Supports Project, Program and Portfolio Management WHITE PAPER: HOW TECHNOLOGY SUPPORTS PROJECT, PROGRAM AND PORTFOLIO MANAGEMENT SERIES 4 OF 4 How Technology Supports Project, Program and Portfolio Management SEPTEMBER 2007 Enrico Boverino CA CLARITY

More information

BrightStor ARCserve Backup for Linux

BrightStor ARCserve Backup for Linux BrightStor ARCserve Backup for Linux Agent for MySQL Guide r11.5 D01213-2E This documentation and related computer software program (hereinafter referred to as the "Documentation") is for the end user's

More information

BrightStor ARCserve Backup for Windows

BrightStor ARCserve Backup for Windows BrightStor ARCserve Backup for Windows Serverless Backup Option Guide r11.5 D01182-2E This documentation and related computer software program (hereinafter referred to as the "Documentation") is for the

More information

Nimsoft Monitor. dns_response Guide. v1.6 series

Nimsoft Monitor. dns_response Guide. v1.6 series Nimsoft Monitor dns_response Guide v1.6 series CA Nimsoft Monitor Copyright Notice This online help system (the "System") is for your informational purposes only and is subject to change or withdrawal

More information

CA Product Vision. Getting Started Guide

CA Product Vision. Getting Started Guide CA Product Vision Getting Started Guide Spring 2012 This documentation, which includes embedded help systems and electronically distributed materials, (hereinafter referred to as the Documentation ) is

More information

How To Install Caarcserve Backup Patch Manager 27.3.2.2 (Carcserver) On A Pc Or Mac Or Mac (Or Mac)

How To Install Caarcserve Backup Patch Manager 27.3.2.2 (Carcserver) On A Pc Or Mac Or Mac (Or Mac) CA ARCserve Backup Patch Manager for Windows User Guide r16 This Documentation, which includes embedded help systems and electronically distributed materials, (hereinafter referred to as the Documentation

More information

Unicenter Patch Management

Unicenter Patch Management Unicenter Patch Management Best Practices for Managing Security Updates R11 This documentation (the Documentation ) and related computer software program (the Software ) (hereinafter collectively referred

More information

CA Service Desk Manager - Mobile Enabler 2.0

CA Service Desk Manager - Mobile Enabler 2.0 This Document is aimed at providing information about the (CA SDM) Mobile Enabler and mobile capabilities that is typically not available in the product documentation. This is a living document and will

More information

CA Spectrum and CA Service Desk

CA Spectrum and CA Service Desk CA Spectrum and CA Service Desk Integration Guide CA Spectrum 9.4 / CA Service Desk r12 and later This Documentation, which includes embedded help systems and electronically distributed materials, (hereinafter

More information

Unicenter TCPaccess FTP Server

Unicenter TCPaccess FTP Server Unicenter TCPaccess FTP Server Release Summary 6.0 This documentation and related computer software program (hereinafter referred to as the Documentation ) is for the end user s informational purposes

More information

CA Agile Vision and CA Product Vision. Administration Guide

CA Agile Vision and CA Product Vision. Administration Guide CA Agile Vision and CA Product Vision Administration Guide Winter 2011 This documentation, which includes embedded help systems and electronically distributed materials, (hereinafter referred to as the

More information

CA Unified Infrastructure Management Server

CA Unified Infrastructure Management Server CA Unified Infrastructure Management Server CA UIM Server Configuration Guide 8.0 Document Revision History Version Date Changes 8.0 September 2014 Rebranded for UIM 8.0. 7.6 June 2014 No revisions for

More information

Clarity PPM Fundamentals

Clarity PPM Fundamentals Clarity PPM Fundamentals Rama Velpuri and Arpit Das Apress* Contents J Contents at a Glance Foreword About the Authors About the Technical Reviewers Acknowledgements Preface >iv vi vii viii ix x Part 1:

More information

CA Nimsoft Service Desk

CA Nimsoft Service Desk CA Nimsoft Service Desk Single Sign-On Configuration Guide 6.2.6 This Documentation, which includes embedded help systems and electronically distributed materials, (hereinafter referred to as the Documentation

More information

CA Nimsoft Monitor. Probe Guide for Sharepoint. sharepoint v1.6 series

CA Nimsoft Monitor. Probe Guide for Sharepoint. sharepoint v1.6 series CA Nimsoft Monitor Probe Guide for Sharepoint sharepoint v1.6 series Legal Notices This online help system (the "System") is for your informational purposes only and is subject to change or withdrawal

More information

CA Nimsoft Monitor. Probe Guide for Apache HTTP Server Monitoring. apache v1.5 series

CA Nimsoft Monitor. Probe Guide for Apache HTTP Server Monitoring. apache v1.5 series CA Nimsoft Monitor Probe Guide for Apache HTTP Server Monitoring apache v1.5 series Legal Notices This online help system (the "System") is for your informational purposes only and is subject to change

More information

CA Cloud Storage for System z

CA Cloud Storage for System z CA Cloud Storage for System z Release Notes Release 1.1.00 This Documentation, which includes embedded help systems and electronically distributed materials, (hereinafter referred to as the Documentation

More information

BrightStor ARCserve Backup for Windows

BrightStor ARCserve Backup for Windows BrightStor ARCserve Backup for Windows Tape RAID Option Guide r11.5 D01183-1E This documentation and related computer software program (hereinafter referred to as the "Documentation") is for the end user's

More information

CA Performance Center

CA Performance Center CA Performance Center Release Notes Release 2.3.3 This Documentation, which includes embedded help systems and electronically distributed materials, (hereinafter referred to as the Documentation ) is for

More information

CA Desktop Migration Manager

CA Desktop Migration Manager CA Desktop Migration Manager DMM Deployment Setup Guide 12.9 This Documentation, which includes embedded help systems and electronically distributed materials, (hereinafter referred to as the Documentation

More information

CA ehealth. Monitoring the Cisco BTS 10200 Softswitch User Guide. r6.1

CA ehealth. Monitoring the Cisco BTS 10200 Softswitch User Guide. r6.1 CA ehealth Monitoring the Cisco BTS 10200 Softswitch User Guide r6.1 This documentation and any related computer software help programs (hereinafter referred to as the Documentation ) is for the end user

More information

CA Nimsoft Monitor. Probe Guide for File and directory checking. dirscan v3.0 series

CA Nimsoft Monitor. Probe Guide for File and directory checking. dirscan v3.0 series CA Nimsoft Monitor Probe Guide for File and directory checking dirscan v3.0 series Legal Notices This online help system (the "System") is for your informational purposes only and is subject to change

More information

ehealth Psytechnics Integration for User Guide r6.0 SP3

ehealth Psytechnics Integration for User Guide r6.0 SP3 ehealth Psytechnics Integration for User Guide r6.0 SP3 This documentation and any related computer software help programs (hereinafter referred to as the Documentation ) is for the end user s informational

More information

CA Workload Automation Agent for Remote Execution

CA Workload Automation Agent for Remote Execution CA Workload Automation Agent for Remote Execution Release Notes r11.3.1 This Documentation, which includes embedded help systems and electronically distributed materials, (hereinafter referred to as the

More information

CA ARCserve Backup for Windows

CA ARCserve Backup for Windows CA ARCserve Backup for Windows Agent for Microsoft SharePoint Server Guide r15 This documentation and any related computer software help programs (hereinafter referred to as the "Documentation") are for

More information

Intuit Field Service Management. Interacting with the Dispatcher User Guide. Interacting with the Dispatcher -- User Guide 1

Intuit Field Service Management. Interacting with the Dispatcher User Guide. Interacting with the Dispatcher -- User Guide 1 Intuit Field Service Management Interacting with the Dispatcher User Guide Interacting with the Dispatcher -- User Guide 1 This documentation and related computer software program (hereinafter referred

More information

CA Nimsoft Monitor. Probe Guide for E2E Application Response Monitoring. e2e_appmon v2.2 series

CA Nimsoft Monitor. Probe Guide for E2E Application Response Monitoring. e2e_appmon v2.2 series CA Nimsoft Monitor Probe Guide for E2E Application Response Monitoring e2e_appmon v2.2 series Copyright Notice This online help system (the "System") is for your informational purposes only and is subject

More information

CA Technologies SiteMinder

CA Technologies SiteMinder CA Technologies SiteMinder Agent for Microsoft SharePoint r12.0 Second Edition This Documentation, which includes embedded help systems and electronically distributed materials, (hereinafter referred to

More information

CA Clarity Agile. Release Notes

CA Clarity Agile. Release Notes CA Clarity Agile Release Notes Spring 2013 This Documentation, which includes embedded help systems and electronically distributed materials, (hereinafter referred to as the Documentation ) is for your

More information

CA Process Automation

CA Process Automation CA Process Automation Glossary Service Pack 04.0.01 This Documentation, which includes embedded help systems and electronically distributed materials, (hereinafter referred to as the Documentation ) is

More information

CA Nimsoft Unified Management Portal

CA Nimsoft Unified Management Portal CA Nimsoft Unified Management Portal HTTPS Implementation Guide 7.6 Document Revision History Document Version Date Changes 1.0 June 2014 Initial version for UMP 7.6. CA Nimsoft Monitor Copyright Notice

More information

CA Unified Infrastructure Management

CA Unified Infrastructure Management CA Unified Infrastructure Management Probe Guide for IIS Server Monitoring iis v1.7 series Copyright Notice This online help system (the "System") is for your informational purposes only and is subject

More information

Intuit Field Service Management ES. Self Configuration Quick Start. User Guide

Intuit Field Service Management ES. Self Configuration Quick Start. User Guide Intuit Field Service Management ES Self Configuration Quick Start User Guide Intuit Field Service Management Self Configuration Quick Start -- User Guide 1 This documentation and related computer software

More information

CA NetQoS Performance Center

CA NetQoS Performance Center CA NetQoS Performance Center Install and Configure SSL for Windows Server 2008 Release 6.1 (and service packs) This Documentation, which includes embedded help systems and electronically distributed materials,

More information

CA Process Automation

CA Process Automation Communications Release 04.1.00 This Documentation, which includes embedded help systems and electronically distributed materials, (hereinafter referred to as the Documentation ) is for your informational

More information

CA ehealth. Monitoring UPS Devices and Environmental Sensors User Guide. r6.1

CA ehealth. Monitoring UPS Devices and Environmental Sensors User Guide. r6.1 CA ehealth Monitoring UPS s and Environmental Sensors User Guide r6.1 This documentation and any related computer software help programs (hereinafter referred to as the Documentation ) is for the end user

More information

etrust Audit Using the Recorder for Check Point FireWall-1 1.5

etrust Audit Using the Recorder for Check Point FireWall-1 1.5 etrust Audit Using the Recorder for Check Point FireWall-1 1.5 This documentation and related computer software program (hereinafter referred to as the Documentation ) is for the end user s informational

More information

Intuit Field Service Management ES

Intuit Field Service Management ES Intuit Field Service Management ES Interacting with the Dispatcher User Guide Interacting with the Dispatcher -- User Guide 1 This documentation and related computer software program (hereinafter referred

More information

Picis improves the delivery of client projects worth $50 million with CA Clarity PPM

Picis improves the delivery of client projects worth $50 million with CA Clarity PPM CUSTOMER SUCCESS STORY Picis improves the delivery of client projects worth $50 million with CA Clarity PPM CUSTOMER PROFILE Industry: Healthcare Informatics Company: Picis, Inc., a part of OptumInsight

More information

CA SiteMinder. Web Agent Installation Guide for IIS. r12.5

CA SiteMinder. Web Agent Installation Guide for IIS. r12.5 CA SiteMinder Web Agent Installation Guide for IIS r12.5 This Documentation, which includes embedded help systems and electronically distributed materials, (hereinafter referred to as the Documentation

More information

CA SiteMinder. Upgrade Guide. r12.0 SP2

CA SiteMinder. Upgrade Guide. r12.0 SP2 CA SiteMinder Upgrade Guide r12.0 SP2 This documentation and any related computer software help programs (hereinafter referred to as the "Documentation") are for your informational purposes only and are

More information

CA Performance Center

CA Performance Center CA Performance Center Single Sign-On User Guide 2.4 This Documentation, which includes embedded help systems and electronically distributed materials, (hereinafter referred to as the Documentation ) is

More information

CA SiteMinder. Directory Configuration - OpenLDAP. r6.0 SP6

CA SiteMinder. Directory Configuration - OpenLDAP. r6.0 SP6 CA SiteMinder Directory Configuration - OpenLDAP r6.0 SP6 This documentation, which includes embedded help systems and electronically distributed materials, (hereinafter referred to as the Documentation

More information

CA XOsoft Replication for Windows

CA XOsoft Replication for Windows CA XOsoft Replication for Windows Microsoft SQL Server Operation Guide r12.5 This documentation and any related computer software help programs (hereinafter referred to as the Documentation ) is for the

More information