Early Childhood Education and Women s Financial Stability Program Innovation Two -Year Grant Request for Proposals

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1 Early Childhood Education and Women s Financial Stability Program Innovation Two -Year Grant Request for Proposals Introduction Summary: Greater Twin Cities United Way s (GTCUW) Women United giving community is pleased to announce its Early Childhood Education and Women s Financial Stability Innovation grants. These two-year innovation grants will support organizations in their development and implementation of new or improved programming that lead to better kindergarten readiness for children or greater economic stability for women. Grant sizes will range between $75,000 and $100,000/year. Applications are due July 10, 2015 at 5:00 PM via to Bharti Wahi at Bharti.Wahi@gtcuw.org Key Dates: RFP Announced: June 16, 2015 RFP Application Support* June 16-July 9, 2015 Proposals DUE: Friday, July 10 at 5:00 pm Finalist Site Visit Scheduled: August 10 September 11 Awards Announced: Week of September 21 Grant Period: October 1, 2015 September 30, 2017 Key Contacts: RFP Content & Program Questions Operations Support Bharti Wahi Sam Blackwell Community Impact Senior Manager-Education Grants Management Associate Phone: Phone: bharti.wahi@gtcuw.org sam.blackwell@gtcuw.org Andrea Ferstan Director of Education and Jobs Phone: Andrea.Ferstan@gtcuw.org *Application support in the form of a phone consultation is STRONGLY encouraged. Contact Bharti Wahi at

2 1. Purpose: Greater Twin Cities United Way s Women United is releasing two-year innovation grants that may be used to plan and implement new or improved programming that will lead to: Increased early childhood development outcomes for children through programs designed to help children and parents be ready for kindergarten; and/or Greater financial stability for women through education, training and jobs. Background: Focus area of Women United: Women United has two focus areas: A. Early Childhood Education: Women United supports programming that increases the access to quality early childhood education for low-income children to ensure children are ready for kindergarten. B. Women s Financial Stability: Women United supports programming that increase women s earning potential leading to economic stability through skill building, training and job placement. Program can choose one area in which to apply. Primary Goals of the Women United Innovation Grants: Women United wants to provide organizations with resources needed to develop innovative programming in the areas of early childhood education and/or women s financial stability. Often organizations may not have the resources to invest in new and unique programming ideas that can better support the dynamic needs of the population they serve. It is the intent of Women United to provide these funds so that organizations can develop and test innovative programming that they can then either incorporate into existing programming or take to scale. Successful proposals will provide Women United a clear articulation of the proposed program/idea, a detailed plan for the development and implementation of the new programming (which will include continuous improvement opportunities), and the tie to proposed outcomes and indicators in early childhood education and/or women s financial stability. Applicants must provide a summary budget and narrative that explains how they will utilize the innovation grant. Proposed programming must be completed within the two-year funding period, but their significant positive effect must live on through enhancements in programming, infrastructure, or services that are integrated into other programming at the organization and/or sustained through other funding sources. Eligible organizations must have 501(c) (3) status or be school districts. Organizations must serve children and families in the nine-county metro area and serve children and families at or below 200% of poverty (a family of four earning $46,100). These organizations must have programming or propose programming in the areas of early childhood education or Jobs and Training for women those results in an industry-recognized and in-demand credential and/or a job with opportunities for advancement. Organizations and programs will be invited to apply in this closed grant process. Applicant proposals will be reviewed by Greater Twin Cities United Way staff and the Women United funding community. Page 2 of 16

3 2. Outcomes: The outcomes listed are aligned with GTCUW outcomes, but we do recognize programs may have their own outcomes and indicators they would like to track as well. These can be included. Children are ready for school: Children who are healthy, live in stable families, and demonstrate age-appropriate social, emotional, cognitive, language, and physical development are more likely to be ready for school. Indicators can include: Children are up-to-date with immunizations. Children complete annual well-child check-ups. Children have received their Early Childhood Screening at or near age 3 Children are age-appropriate in their social, emotional, cognitive, language, and physical development. Children receive early interventions as appropriate. Women have greater financial stability: Women have access to training and job placement in order to improve their earnings capacity and job retention. Indicators can include: Women receive training in a specific job-market skill Women receive Women obtain employment in trained field Women retain employment for 12 months Women increase earnings 3. Project Approach The Women United Innovation grant was developed to provide flexible funding to highperforming organizations to create innovative solutions that will accelerate kindergarten readiness and/or financial stability for women. The following are requirements for proposals: There is a logical connection between what the organization has successfully accomplished in the past and what is being proposed. Applicants must be able to articulate ways they expect the proposed project to build on past success. The proposed innovative programming or project has logical rationale based on research. Applicants must be able to articulate how they chose the proposed new or different programming they want to develop, implement, and test. The project has a clear plan for implementation. Applicants must be provide a detailed plan for programming development and implementation that will span the two year time-frame of the grant cycle and include mechanisms for continuous improvement. The proposed project must show promise to have significant positive impact. Applicants must be able to define the significant positive impact the project will have, what evidence exists to support this view, and why this impact matters to children and/or women served, the organization, and the broader community The project, and/or its impact, is sustainable. Applicants must include plans for sustaining the programming beyond the investment of the innovation grant. Recognizing the dynamic funding environment, programs must lay out an initial plan regarding Page 3 of 16

4 sustainability. This could mean revenue to support new programming, infrastructure, or services that are integrated into organizational operations and/or sustained through other funding sources. 4. Project Management Organizations that receive funding under the Women United Innovation Grant initiative will be expected to: Provide a project manager who will coordinate program development and implementation and ensure that the project is implemented effectively and in a timely manner. Meet once a year with the GTCUW program manager to review project progress. Share results, learning, and best practices through mid-year, end-of-year and end-ofproject reporting requirements so that GTCUW staff can share this information with Women United members Participate in Women United events to highlight and share the work with members of the giving community. Manage and resolve any problems that arise in a timely and effective manner. Acknowledge Women United in program materials. General Information about Grant Opportunity Proposals are due by July 10, :00 pm Submit proposals by to Bharti.Wahi@gtcuw.org No late submissions will be accepted. Estimated Grant Period: October 1, 2015 September 30, 2017 based on performance Notification: Agencies will be notified in writing the week of: September 20, 2015 Approximate total available funds for this RFP: $700,000 Grant range: $75,000 - $100,000 Reporting Requirements: Programs will be required to participate in a mid-year and end-ofyear report and will receive one site visit per year. RFA Review Process Applicants will be reviewed for eligibility and the completeness of their application. Applicants passing these screenings will be scored on their written responses to the application questions by a panel of reviewers (i.e., review panel). Applicants may be asked to participate in site visits as part of the review process. Site visits will be no more than 90 minutes and are intended to create an opportunity to learn more about the proposed project and the organization. Applications will be ranked according to final score from highest to lowest. 13. Basis for Awards GTCUW and Women United reserve the right to make awards that support our cultivation of a balanced funding portfolio and that most effectively advance our mission, goals, and values. Toward this end, and in addition to criteria identified herein, funding decisions may include considerations of geography, populations served, program methods, staff quality, cost, and types of partnerships, among other factors. Page 4 of 16

5 GTCUW and Women United reserve the right to award less than the full amount of funding indicated in this RFA and/or to modify the allocation of funding in the best interest of GTCUW and Women United. Awards will be subject to the timely completion of negotiations between GTCUW, Women United and the organization eligible for the contract award, and the availability of funds. Eligibility Applicants responding to this RFP will be competitive and must include and measure the required output indicators as identified below. To be eligible to apply for this grant opportunity: Applicants must have active 501(c)(3) status documentation or equivalent; government entities such as school districts and administrative departments may apply. Applicants must serve children and families in the nine-county metro area Applicants must serve children and families at or below 200% of poverty (a family of four earning $46,100). Applicants must provide programming in one of the two focus areas for funding: o Programs providing early childhood education services (such as early learning centers, parenting programs); and/or o Jobs and training programming designed specifically for women or programming where 80% of program participants over the last two years are women if the application is for innovation in an existing program. Applicants must currently be a funded partners of Greater Twin Cities United Way Required Outputs and Indicators In partnership with Greater Twin Cities United Way, Women United has developed required outputs that contribute to measuring the program s success of proposals. Required Outputs: During the grant period of October 1, 2015 September 30, 2017 See application below for Required Output and Required Outcomes please report for each year. Application Requirements Checklist of Required Items. All applications received from eligible organizations will be reviewed for completeness. To be considered complete, applications will contain: Completed Application Required Attached Documents: Key Personnel Résumés or CVs. Summary budget detailing planned expenditures for the project proposed (see template on page 11) Page 5 of 16

6 RFP Specific Definitions Innovation: A new approach to an existing program or a new way of doing business to improve program effectiveness. Sustainability: Within the context of this grant, sustainability means after capacity building efforts have been executed, keeping service delivery at the same higher level overtime. System Improvements: Program or operational strategies that improve services to clients with little or no increase in cost to the organization after the initial investment. The desired outcome is to improve the quality and quantity of the program s delivery model. Page 6 of 16

7 Women United Early Childhood Education and Women s Financial Stability Innovation Grant Application Instructions Instructions: Please complete the application below and submit completed proposal to Bharti Wahi at Bharti.Wahi@gtcuw.org. If you have any questions, please feel free to or call (612) Applicants STRONGLY encouraged to contact Bharti Wahi prior to the deadline to discuss the grant opportunity and proposal to determine fit and alignment. Applications are DUE Friday, July 10, 2015 at 5:00 p.m. Below are a few helpful hints while completing the application: 1. There are no word limits except where indicated. We ask that you be concise in your response. The application is meant to introduce GTCUW to the program and for GTCUW to determine eligibility. 2. It will be helpful to the reviewers if your descriptions are clear and detailed, and your written narrative is well-organized and easy to follow. 3. Toward this end, please do not abbreviate or use acronyms that have not been fully identified first. Charts or tables that illustrate your narrative, if any (e.g., performance data), may be submitted as an attachment to your proposal. Page 7 of 16

8 Women United Early Childhood Education and Women s Financial Stability Innovation Grant Application Legal Name of Organization: Lifetrack Program Name: Families Together Program Contact Person for this Application: Angela Garrett Title: Vice President of Organizational Advancement Phone: angelag@lifetrack-mn.org Mission of the Organization: To work together to develop the strengths within children, families and adults facing the greatest life challenges. Is this application for a new or existing program? Existing program Application focus area (please indicate): Early Childhood Education or Women s Financial Stability Requested Amount: $200,000 ($100,00/year) Total Program Budget: $1,345,746 Application Questions: 1. Please provide a brief description of your current or past early childhood education programming or jobs and training programming. Lifetrack invites Women United to join us in partnership as we put hope within reach for children and families who seek our life-changing services. An investment of $200,000 from Women United will provide seed money for Lifetrack to integrate a Community Health Worker into our cornerstone service, the Families Together Program. Through this integration, we will build upon our whole family approach to school readiness and create a comprehensive service model where parents learn to provide nurturing, healthy homes for themselves and their children. About Families Together For over 25 years, Lifetrack s Families Together Program has provided early intervention and prevention for families challenged by the grip of generational poverty. Lifetrack helps children and their parents/primary caregivers gain skills that foster learning and positive parenting to prepare them for success in school. The Families Together Program ensures that our community s most vulnerable and most invisible children those who experience deep poverty and daily trauma are empowered with the foundational tools needed for a healthy start. Page 8 of 16

9 Community Served Families Together serves some of the most marginalized residents of Ramsey County. Our service area Frogtown (Aurora/St. Anthony) and East St. Paul (including Dayton s Bluff and Payne Phalen) has the highest concentration of families experiencing chronic poverty in the Twin Cities. In 2014, 75 percent of the families we served lived at or below 100 percent of federal poverty guidelines ($24,250 for a family of four); 87 percent of our families came from communities of color. The children in our families are immersed in toxic stress and trauma. More than half have experienced abuse or neglect. Some are in and out of foster care, and many present with developmental delays due to Fetal Alcohol Spectrum Disorder or other developmental disabilities such as ADHD. These children are falling through the cracks of the mainstream early education and child protection systems and have little opportunity to reach their full potential. Reclaiming a Healthy Start The trauma-informed approaches of the Families Together Program s and its intensive, wholefamily services reclaim a healthy start for children and parents. In the last three years: 97 percent of parents (127 of 131) demonstrated techniques that promote school readiness, and demonstrated positive, responsive parenting techniques (e.g., talk with the child at eye-level). 95 percent of parents learned to use community resources to meet their children s needs. Most importantly, 96 percent (55 of 57) of children who started kindergarten reached age-appropriate developmental milestones and entered school ready, and excited, to learn. 2. Please describe the new or improved programming you would like to develop over the course of the two years. As a trusted member of the cultural community, a Community Health Worker will work in partnership with the Families Together team to help parents learn how to navigate the health care system and develop healthy lifestyle habits. We will build on our strength-based and nonjudgmental approach to parent mentoring to develop new services that address families health needs in a comprehensive manner. Community Health Workers are trusted, knowledgeable frontline health personnel who typically come from the communities they serve. They bridge cultural and linguistic barriers, expand access to coverage and care, and improve health outcomes. As critical links between their communities and the health care system, Community Health Workers reduce health disparities; boost health care quality, cultural competence and affordability; and empower individuals and communities for better health. Page 9 of 16

10 The families Lifetrack serves experience many significant health problems that impact family stability and a child s well-being: 75% of mothers report mental health concerns; staff has observed significant oral health problems among the children; and, like many families who live in poverty, parents/caregivers often rely on hospital emergency rooms to address health care needs. Furthermore, parents/caregivers may be hesitant to access healthcare services because they lack knowledge or resources (e.g., transportation) or they may have cultural concerns that prevent them from seeking medical or dental services. Families Together staff has limited capacity to address these issues. The addition of a Community Health Worker will help families overcome these challenges. The Community Health Worker will work in partnership with Families Together parent mentors, who work with parents and children in the home on a regular basis, to help parents/caregivers understand the value of immunizations, well-child visits and the importance of establishing a health care home, all toward the goal of keeping their children healthy and ready to learn. S/he will help promote healthy lifestyle habits and identify and address non-medical concerns that prevent families from keeping doctor s appointments and establishing healthy routines. As a result, families will demonstrate increased knowledge and understanding of prenatal, maternal and newborn health; basic nutrition; developmental milestones; and will attend well-child visits and access medical care as needed. 3. Please describe the unique needs of the target population to be served and the gaps you hope to address through new and different programming you propose. Provide a clear rationale for the innovation proposed. The Impact of Chronic poverty Like many living in poverty, our families lives are a series of daily crises: In 2014, at least 75 percent of mothers had experienced household domestic violence; two-thirds of families were homeless; and more than 85 percent of mothers were teen mothers, single mothers, had low educational attainment or reported incarceration of a parent. Lifetrack families also experience significant isolation and lack positive influences from a supportive peer network. Faced with such challenges, parents are unable to manage day-to-day responsibilities and provide a stable, nurturing home. The first step toward a healthy future is to stabilize the home and address basic needs. Staff connects families to other community resources so that parents can, for example, secure stable housing, access food supports, and learn how to use emergency assistance programs. Once the home is stabilized, parents are able to look beyond crises to begin to work on short- and longterm parenting goals and address other issues that impact their children s development. An Opportunity to Advance Health Equity Health-related concerns are a primary issue our families need to address. An essential goal of the Families Together Program is to ensure that children attend regular well-child check-ups and have up-to-date immunizations. Staff helps parents understand the importance of primary Page 10 of 16

11 care and works to ensure that parents follow-through with appointments. However, staff has limited capacity to address the health care needs of the child or family beyond this basic level. Our parents find it difficult to navigate a complex and fragmented health care system. They may be hesitant to access health care services because they lack knowledge or resources (e.g., transportation) or they may have cultural concerns that prevent them from seeking medical or dental services. In particular, the parents we work with do not trust the system. Their experiences with mainstream services whether in the social service system, early childhood education system or the health care system have been highly negative. For example, they have been unable to meet compliance expectations (such as keeping appointments) of mainstream public and private early education programs and have therefore lost their eligibility for those family support services. As a trusted member of the cultural community, a Community Health Worker will work in partnership with the Families Together Program home visiting team to help parents learn how to navigate the health care system and develop healthy lifestyle habits. We will build on our strength-based and non-judgmental approach to parent mentoring to develop new services that address families health needs in a comprehensive manner. In addition to emphasizing the importance of primary care, a Community Health Worker will help families establish a health care home, learn how to manage on-going conditions (e.g., implementing a child s asthma plan) and develop healthy routines and behaviors. Working with the home visiting team, the Community Health Worker will help identify and address non-medical concerns that prevent clients from making or keeping appointments and staying healthy overall. Families Together succeeds, where other programs fail, because of our strength-based, persistent and non-judgmental approach. Goals are established with each family not for each family. Most families work with us for at least a year, with some staying in the program for up to three years. Our parents are motivated by a desire to help their children succeed and lead better lives. By integrating a Community Health Worker into our services, they will have the opportunity to develop new skills and greater self-sufficiency to achieve this goal. 4. What new innovation, partnership, or infrastructure changes will you implement in the first year? By integrating a Community Health Worker into the Families Together Program, Lifetrack seeks to further increase family stability and self-sufficiency by improving the present and long-term health and well-being of parents and children. Specific objectives in the first year include: Design of a Community Health Worker service pathway that responds to the specific needs of children and families living in generational poverty and who face complex riskfactors. Children in the Families Together Program have an average of seven risk factors. In addition to living in poverty, the most common risk factors are: child abuse/neglect, prenatal exposure to drugs/alcohol, chemical dependency of parent/caregiver, mental Page 11 of 16

12 health of parent/caregiver, domestic violence, homelessness/housing issues, teen parent at time of birth, single parent, low educational attainment and incarceration of parent. Launch a Community Health Worker service pathway that focuses on education, prevention and navigation. 5. How will this programming support kindergarten readiness and/or increased earnings for women? Please describe the specific impact you hope to achieve with this new or enhanced programming. Lifetrack s Families Together Program reclaims a healthy start for children while empowering parents with the tools to provide a nurturing home environment. With our intervention, children avoid repeated abuse, custodial disruption, school or child care expulsions, deepening physical, mental and chemical health issues. The Families Together Program strengthens the parents/primary caregivers ability to nurture their children. Parents gain a new understanding of their role as a child s first and most important advocate and acquire new tools to connect to community resources and support. Early childhood exposure to toxic stress harms the brain s ability to develop, creating a physical obstacle that reinforces the cycle of poverty. Young children living in poverty are more likely to live in unstable environments and be exposed to violence and toxic stress, causing negative health and developmental outcomes that will challenge them throughout their lives. These children are at-risk for many health problems that include obesity; malnutrition; lack of access to healthcare, mental health care, or dental care. Although a majority of children have access to medical assistance, that does not guarantee enrollment in coverage, jeopardizing their education and their future. While toxic stress has far-reaching impact on the lives of young children, so does lack of basic health and preventative care. Children are less likely to be ready for school and ready to learn if they do not have a health care home, parents who are able to navigate the health care system, or mentoring on health, nutrition or family wellness. Routine well child visits ensure doctors are able to screen for chronic illnesses such asthma, developmental disabilities, mental health problems and administer vaccinations. Children who are healthy are more likely to be ready for school and ready to learn. They are less likely to be absent and more likely to pay attention and learn while in school (Spernack, S.M., Schottenbauer, M.A., et al, 2006). Integrating a Community Health Worker into the Families Together Program will provide families with skills to engage in their own self-health care, tools and resources to navigate the health care system, and knowledge for parents to advocate for their families needs within that system. A Families Together Community Health Worker will provide a safe place for parents to move beyond negative experiences and mistrust, ultimately fostering greater self-efficiency, long-term family stability and school readiness. Page 12 of 16

13 6. Please provide a detailed plan for the development and implementation of this new programming over the course of the two years. Please provide a timeline for implementing the proposed plan as well as expected milestones A Families Together Community Health Worker will expand collaboration between the social service and health care systems, building bridges between organizations to provide ready access to primary care and the specific health care services that each individual family requires. Through outreach to providers and advocacy on behalf of families, a Community Health Worker will increase understanding among health care providers of the perspectives and needs of families living in generational poverty, providing greater opportunity for the most marginalized members of our community to achieve their highest possible level of health. Year 1: Service Design Conduct a needs assessment to gain an understanding of families health assets and opportunities for support; current well-child services offered in the Families Together Program; staff expertise; and program infrastructure. Identify and develop a comprehensive health education curriculum that is responsive to the unique needs of families faced with multiple, complex social risk factors. The curriculum will address physical, mental and oral health needs. It will dovetail with Families Together Program s parenting and social-emotional development curricula to create a comprehensive one-to-one approach to empowering parents to create stable and healthy families. Develop internal processes to coordinate community health and home visiting services. Train home visiting staff on how to identify when it is appropriate to engage a Community Health Worker and how to introduce her/him to the family. Identify community resources that address client health needs in a culturally appropriate manner, including primary care providers, behavioral health clinics and dental clinics that accept medical assistance. Coordinate with home visiting staff to integrate these resources into existing home visiting services. Year 2: Service Implementation As the Community Health Worker transitions into Service Implementation, appropriate course adjustments will be made to align with findings of the needs assessment. The Community Health Worker will build and manage a client case load focused on education and help navigating the health care system. S/he will work closely with home visiting staff to identify families in need of services, with an initial focus on primary and well-child care and health issues staff has already identified as a priority behavioral Page 13 of 16

14 and oral. The Community Health Worker will engage the family in the home and work to increase health literacy through an array of services appropriate to each individual family. These may include: preventative education (e.g., proper oral hygiene), enrollment in benefits, accessing appropriate services, choosing clinics and practitioners. The Community Health Worker will act as a liaison between clients and providers. S/he will help clients make appointments, facilitate transportation and follow-up and help clients understand forms and bills. Group Wellness Activities: The Families Together Program hosts periodic family events (e.g., picnic, trip to the Como Zoo) to help parents connect with each other and with community resources. Family Enrichment Events are structured to include separate activities for parents and children and time for the whole family to be together. The Community Health Worker will host educational group events targeting specific physical, oral, and mental health topics. Expand and enhance agency relationships within the health care arena to facilitate client access to providers (e.g., Open Cities Health Center, Family Innovations, Inc.) and ensure clients are connected to providers that best meet their needs. Strong relationships with providers who understand how to work with highly at-risk families, and who are able to troubleshoot logistical challenges (e.g., missed appointments) are imperative to overcoming the obstacles our families face. Page 14 of 16

15 7. Please describe your plan for sustaining this new programming beyond this innovation grant investment. Base funding comes from foundation support, and medical assistance revenue, as well as through contracted services with Ramsey County for time-limited home visiting services. Integrating community health workers into Lifetrack s work is a primary strategy to expand agency services in order to better address the changing needs of our community. We are proactively working to identify funding streams to support this on-going work: As a Minnesota Health Care Program enrolled provider, the Families Together Program s Licensed Clinical Psychologist offers the opportunity for the reimbursement of certain educational services provided by a Certified Community Health Worker. We have identified numerous corporate and private foundation partners, including the Cigna, UCare, Medica, Boston Scientific and Delta Dental of Minnesota Foundations. In 2012, Lifetrack s Board of Directors adopted a Financial Sustainability Strategy that aligns revenue diversification within program areas to support each program s strategy. We have set parameters for increasing private funding through grants and individual philanthropy as well as for focused growth through our earned income strategies. The Financial Sustainability model requires risk analysis and contingency planning to ensure the financial sustainability and integrity of mission critical programs and services. Early Childhood Education Project Impact Please include program specific indicators listed for the year and/or new indicators. Include any relevant definitions. Only fill out this section if you are proposing an early childhood program. Indicator (please list all relevant) Intended Results Total number of children served 198 Children who received Early Childhood Screen at or near age Children who are up-to-date with immunizations. 198 Children who are age appropriate in their social, emotional, cognitive, % of 198 language and physical development Children who receive early intervention as appropriate 198 Other program indicators Women s Financial Stability Project Impact Please include program specific indicators and/or new indicators. Include any relevant definitions. Only fill this section if you proposing jobs and training program for women. Indicator (please list all relevant) Total number of adults served Total number of women served Total number of children impacted Intended Results Page 15 of 16

16 Total number of women who complete the program Total number of women who obtain employment Total number of women retain employment for 6 months Total number of women retain employment for 12 months Other program Indicators Budget Revenues: Women United Grant Request: $100,000 Other Grants: $525,958 In-Kind: $ Other revenue: $572,009 TOTAL: $1,098,067 Expenses: Salary & Staff $698,955 Pension Allocation: $ Other Taxes & Benefits: $213,116 Programming Costs $388,840 Staff Development: $4,150 Communications: $2,016 Program supplies: $34,069 Client support: $4,600 TOTAL: $1,345,746 If you have any questions, please feel free to contact: Bharti Wahi Senior Program Manager - Education (612) Work (612) Cell Bharti.Wahi@gtcuw.org Page 16 of 16

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