A Case for Managed IT Services

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "A Case for Managed IT Services"

Transcription

1 A Case for Managed IT Services How Community Banks Can Stabilize Information Technology And Assure Bank Examination Readiness Inside this White Paper Bank s Strategic Advantages Top Reasons to Hire MSP The Bottom Line - Happily Ever After Why You Should Hire Unicom FACT: To hire an I-T Generalist with a bachelor s degree and 0-3 years of experience, you would need to pay roughly $53,000 in annual salary, plus benefits, employment taxes, retirement, etc. Source: Salary.com Hiring an I-T Managed Service Provider (MSP) can increase efficiency, improve the quality of support, increase the effectiveness of services and resources, enhance end-user satisfaction, and reduce costs. You absolutely rely on technology to help your bank run efficiently but I-T is most likely not one of your core competencies and just keeping your systems running can be a major undertaking that distracts you from business-building activities. Some banks rely on an in-house I-T staff for technical support, but this is not always all it s cracked up to be. An in-house I-T staff is generally only available for I-T support during working hours but what do you do when they re sick, on vacation, busy in a meeting or overloaded during an endemic I-T crisis? In-house I-T staffs also add high fixed costs to your payroll, and their experience is restricted to what they have learned working for you and their last one or two employers. This gives them a very narrow perspective on overall industry trends and the ins and outs of available technologies. And since I-T is not your core competency, you may have limited insight into how well the I-T staff is performing. For these reasons, many community banks are choosing to rely on a Managed Service Provider (MSP) for I-T maintenance and support. MSPs give banks easy access to high-caliber I-T support they would not be able to afford in-house. Banks who farm out I-T support generally enjoy stable systems, lower maintenance costs, more uptime, and less worry. Banks who hire MSPs for IT support generally enjoy stable systems, lower maintenance costs, more uptime, and less worry. The primary disadvantage of hiring your own internal I-T staff is that you pay for their benefits, their training, and a variety of other costs associated with hiring a new. Not to mention, you have to pay them the agreed upon salary regardless of how much I-T work you end up having, which means you could be overpaying based on workload!

2 The strategic advantages of managed services vs. full-time staff In the smaller community bank, it s pretty obvious that hiring a full-time I-T person, let alone a full staff, is not always a viable option. To illustrate this point let s take a look at the costs and benefits of hiring one full-time I-T staffer compared to contracting with a Managed Service I-T provider. IT Support Option Full Time I-T Staff Member Managed Services Provider Approximate Cost Available Resources Scalability Options $5,000/month Salary + benefits 1 Person None $3,500/month avg. Managed services contract Seasoned certified experts with vast backgrounds of I-T experience Excellent Technical Capabilities Strong: PC support Network and server administration Patches and upgrades Limited experience: Data backup Business continuity planning Security protocols Product selection and procurement Project management Licensing Little or NO experience: Infrastructure design and Network design and Disaster Recovery Planning Industry trends and best practices Strategic business use of technology Strong: PC support Network and server administration Patches and upgrades Data backup Business continuity planning Unified Threat Management Product selection and procurement Project management Licensing Infrastructure design and Network design and Disaster Recovery Planning Strategic business use of technology Industry trends and best practices PLUS o 24/7 system monitoring and support o Remote, overnight patches and upgrades IT Support Option Full time IT staff member MSP entire organization Availability 40 hours a week, usually only during normal 8 to 5 business hours. 24 x 7 x 365 service Fixed monthly fee, no overtime As you can see, outsourced services generally cost far less than maintaining an in-house I-T staff and the seasoned technical proficiency, availability, and scalability is far superior.

3 Top Reasons For Managed Services There are a variety of advantages for hiring an MSP over hiring staff. You can choose to outsource your information technology needs to a flat rate I-T service provider and in so doing shrink your monthly and overall costs. Having a virtual I-T department lets you focus more on running your bank business rather than the technology that supports it. You aren't stuck paying benefits or other costs, and you aren't responsible for making sure the I-T team remains up to date with their training and knowledge. According to the MSP Institute's MSP Index 2000, there are many reasons why companies hire MSPs. Here are some of the top reasons: 1. Reduce and control operating costs. When you outsource, you eliminate the costs associated with hiring an, such as management oversight, training, health insurance, employment taxes, retirement plans etc. 2. Improve company focus. It is neither practical, nor possible to be a jack of all trades. MSPs let you focus on your core competencies while they focus on theirs. 3. Gain access to exceptional capabilities. Your return on investment is so much greater when you contract out information technology to a firm that specializes in the areas you need. Instead of just the knowledge of one person, you benefit from the collective experience of a team of I-T professionals. Managed Service Providers require their I-T staff to have appropriate industry training and certifications. 4. Free-up internal resources for other purposes. You may have someone in your office that is pretty good with computers or accounting, but most likely these were not the jobs he or she was hired to do. If they are spending time taking care of these things, who is doing what they were hired to do? Hiring a MSP allows you to retain s for their highest and best use, rather than wasting their time on things that may take them longer than someone who is highly trained in these specific areas. 5. Resources are not available internally. On the flip side, maybe you don't have anyone in your company who can manage your I-T needs, and hiring a new is not in the budget. A MSP can be a feasible alternative, both for the interim and for the long-term. 6. Maximize restructuring benefits. When you are restructuring your company to improve costs, quality, service, or speed, your non-core business functions get pushed aside. They still need to be handled, however, and a MSP is an optimal way to do this. Don't sabotage your restructuring efforts by failing to keep up with non-core needs. 7. Function difficult to manage or out of control. This is definitely a scenario when MSP experts can make a big difference. But don't make the mistake of thinking you can forget about the problem now that it's being "handled." You still need to be involved even after control is regained. 8. Make capital funds available. By outsourcing non-core business functions, you can spend your capital funds on items that are directly related to bank products and customers. 9. Reduce Risk. Keeping up with technology required to run your bank is expensive and time consuming. Because professional outsourced I-T providers work with multiple clients and must keep up on industry best practices, they know what is right and what is not. This kind of knowledge and experience dramatically reduces your risk of implementing a costly wrong decision.

4 MSP Benefits Still not sure about Managed Services? According to Yvonne Lederer Anotucci in her article "The Pros and Cons of IT Managed Services," there are many rewards you can expect when you subcontract your company's necessary IT functions: 1. Access to the latest and greatest in technology. You may have noticed how rapidly software and hardware becomes obsolete in this industry. How is one staff person going to keep up-to-date with everything? Hiring an MSP gives you the benefit of having more than just one I-T professional. And since I-T is the core competency of the MSP, they can give you encyclopedic I-T advice to put your I-T dollars to work for you. 2. Cost savings. MSPs steer your I-T services and provide financial benefits such as leaner overhead, bulk purchasing and leasing options for hardware and software, and software licenses, as well as ensure compliance with government regulations. 3. High quality of staff. Since it's their core competency, Managed Service Providers look to hire highly experienced staff with specific qualifications and certifications. You may not know what to look for if you're hiring someone to be on staff full-time, so you may hire the wrong person for the job. 4. Flexibility. Vendors have multiple resources available to the MSP, while internal staff may have limited resources and capabilities. 5. Job security and burnout reduction for regular s. Using a MSP removes the burden from your staff who has taken on more than he or she was hired for because "someone needs to do it." You will establish a better relationship with your s when you let them do what they do best and what they were hired to do. You will get the services you need, with the ability to easily budget those needs because you always know what you are going to pay out. You also know that you are going to have someone there to help you when you have computer and/or communications problems. The Bottom Line - Happily Ever After Hiring a MSP for I-T support can be a win/win for community banks. If the relationship is entered into carefully, an outsourced provider can offer far superior technical expertise and 24/7 availability at essentially the same cost as (or even less than) full-time resources without the overhead, HR paperwork, sick days, paid personal time off or overtime. The right provider will implement best of breed, state-of-the-art technologies in your bank and show you ways to use that technology to lower costs and increase productivity for greater payback on your I-T investments. Even if you can t afford a full-time I-T department you can still get all the I-T support and services that you need. Subcontracting a managed I-T services company will allow you to have 24/7/365 I-T support and always having readily available what you need when you need it.

5 Reasons to Hire Unicom Technologies With 300+ years of experience our Certified Network Engineers and Technicians, combined with our strategic partnerships, allows us the ability to competently evaluate all of your organization's I-T needs. Our solutions are designed to reduce your costs, increase your revenue, and mitigate your business risks through their productivity and efficiency enhancing benefits. Proactive: Regularly scheduled onsite visits by I-T Professional(s) Maintenance checklist and documentation that ensures consistent service delivery Thorough documentation of your network Your business goals are what direct our efforts Server maintenance and troubleshooting Workstation maintenance and troubleshooting Virus Protection and Microsoft OS and Microsoft Office updates Java and Adobe updates Available: Seasoned I-T Professionals 24/7/365 (Always available) Never Sick and Never on Vacation Emergency response time of 3 hours or less guaranteed. I-T Professionals are available to answer your questions by phone when not onsite at your office Increased flexibility for busy times, slow times, projects, upgrades Will never quit because of career or job change like full time Knowledgeable: Microsoft Certified and Trained 300+ Years of combined industry experience Not Learning on Your Time Weekly Training and Review Meetings Affordable: No Interviewing process overhead, like full time No Payroll tax overhead, like full time No Vacation Pay overhead, like full time No Workers Compensation overhead, like full time No Training Cost overhead, like full time No Performance Review overhead, like full time No Background check overhead, like full time Predictable Monthly budget Accountable: SSAE 16 Audited Support Coordinator management oversight Support Advisor management oversight Follow Microsoft Standards and industry standard best practices Automated systems created to ensure items don't fall through the cracks Detailed documentation of your network and support visits available to view 24/7/365 Quarterly automated audits to ensure examination readiness Satisfaction Guarantee

Outsourced IT. How SMBs can improve IT effectiveness while lowering costs

Outsourced IT. How SMBs can improve IT effectiveness while lowering costs How SMBs can improve IT effectiveness while lowering costs Business owners who outsource IT support generally enjoy stable systems, lower maintenance costs, more uptime, and less worry. The relationship

More information

Outsourced IT. How SMBs can improve IT effectiveness while lowering costs

Outsourced IT. How SMBs can improve IT effectiveness while lowering costs How SMBs can improve IT effectiveness while lowering costs Business owners who outsource IT support generally enjoy stable systems, lower maintenance costs, more uptime, and less worry. The relationship

More information

Outsourced IT. How SMBs can improve IT effectiveness while lowering costs

Outsourced IT. How SMBs can improve IT effectiveness while lowering costs How SMBs can improve IT effectiveness while lowering costs Business owners who outsource IT support generally enjoy stable systems, lower maintenance costs, more uptime, and less worry. The relationship

More information

Outsourced IT. How SMBs can improve IT effectiveness while lowering costs

Outsourced IT. How SMBs can improve IT effectiveness while lowering costs How SMBs can improve IT effectiveness while lowering costs Business owners who outsource IT support generally enjoy stable systems, lower maintenance costs, more uptime, and less worry. The relationship

More information

Outsourced IT. How SMBs can improve IT effectiveness while lowering costs

Outsourced IT. How SMBs can improve IT effectiveness while lowering costs How SMBs can improve IT effectiveness while lowering costs Business owners who outsource IT support generally enjoy stable systems, lower maintenance costs, more uptime, and less worry. The relationship

More information

Outsourced IT. How SMBs can improve IT effectiveness while lowering costs

Outsourced IT. How SMBs can improve IT effectiveness while lowering costs How SMBs can improve IT effectiveness while lowering costs Business owners who outsource IT support generally enjoy stable systems, lower maintenance costs, more uptime, and less worry. The relationship

More information

Outsourced IT. How SMBs can improve IT effectiveness while lowering costs

Outsourced IT. How SMBs can improve IT effectiveness while lowering costs How SMBs can improve IT effectiveness while lowering costs Business owners who outsource IT support generally enjoy stable systems, lower maintenance costs, more uptime, and less worry. The relationship

More information

Outsourced IT. How SMBs can improve IT effectiveness while lowering costs

Outsourced IT. How SMBs can improve IT effectiveness while lowering costs How SMBs can improve IT effectiveness while lowering costs Business owners who outsource IT support generally enjoy stable systems, lower maintenance costs, more uptime, and less worry. The relationship

More information

Outsourced IT. How SMBs can improve IT effectiveness while lowering costs

Outsourced IT. How SMBs can improve IT effectiveness while lowering costs How SMBs can improve IT effectiveness while lowering costs Business owners who outsource IT support generally enjoy stable systems, lower maintenance costs, more uptime, and less worry. The relationship

More information

Outsourced IT. How SMBs can improve IT effectiveness while lowering costs

Outsourced IT. How SMBs can improve IT effectiveness while lowering costs How SMBs can improve IT effectiveness while lowering costs Business owners who outsource IT support generally enjoy stable systems, lower maintenance costs, more uptime, and less worry. The relationship

More information

why Do Companies outsource their IT activity?

why Do Companies outsource their IT activity? why their IT activity? Do Companies outsource According to the Outsourcing Institute's Outsourcing Index 2000, there are many reasons why companies outsource their IT activity. Why Do Companies outsource

More information

Information Technology Services

Information Technology Services Information Technology Services 2011 Services Guide 77 Accord Park Drive, Suite A10 Norwell, MA 02061 (781) 871-3662 A proactive, preventative approach to IT management. System downtime, viruses, spyware,

More information

Managed Service Plans

Managed Service Plans Managed Service Plans www.linkedtech.com 989.837.3060 989.832.2802 fax Managed Information Technology Services System downtime, viruses, spy ware, losses of productivity Are the computer systems you rely

More information

Outsource or In-House?

Outsource or In-House? Article Outsource or In-House? Does it make sense to outsource your IT? There s no single right answer to this question. A great deal depends on the following: 1. Can your in-house team do the job well?

More information

Supplemental IT Solutions: More Reliable Networks Are Our Business

Supplemental IT Solutions: More Reliable Networks Are Our Business Supplemental IT Solutions Logo Supplemental IT Solutions: More Reliable Networks Are Our Business Copyright 2005 Primetime, Inc. All rights reserved. Catalin Ursu info@catcomcomputers.com 973-233-1888

More information

Managed IT Services. Eliminating technology pains in small businesses

Managed IT Services. Eliminating technology pains in small businesses Eliminating technology pains in small businesses Having a complete IT department is not a viable solution for most small businesses, and very few small companies can afford to deploy even one permanent

More information

Managed IT Services. Eliminating technology pains in small businesses

Managed IT Services. Eliminating technology pains in small businesses Eliminating technology pains in small businesses Having a complete IT department is not a viable solution for most small businesses, and very few small companies can afford to deploy even one permanent

More information

Managed IT Services. Eliminating technology pains for small businesses

Managed IT Services. Eliminating technology pains for small businesses Eliminating technology pains for small businesses Having a complete IT department is not a viable solution for most small businesses, and very few small companies can afford to deploy even one permanent

More information

Office Technologies Managed Services Professional Services. SERVING OVER 18,000 CUSTOMERS IN THE NYC & TRI-STATE AREA tomorrowsoffice.

Office Technologies Managed Services Professional Services. SERVING OVER 18,000 CUSTOMERS IN THE NYC & TRI-STATE AREA tomorrowsoffice. Office Technologies Managed Services Professional Services Agenda What s Changed? Office Technologies Solutions Beyond Your MFP The New Atlantic Protecting Your Business What s Changed What s Changed?

More information

Moving to the Cloud? DIY VS. MANAGED HOSTING

Moving to the Cloud? DIY VS. MANAGED HOSTING Moving to the Cloud? DIY VS. MANAGED HOSTING 12 Factors To Consider And Why You Should Be Looking for a Managed Hosting Provider For Your Site or Application as You Move to the Cloud Your site or application

More information

The Power Of Managed Services. Features

The Power Of Managed Services. Features b u s i n e s s C a r e m a n a g e d S e r v i c e s Lower costs, increased profitability, new market expansions and happier customers. These are just a few of the most important priorities for business

More information

Outsourcing HR: Advantages for Small Businesses

Outsourcing HR: Advantages for Small Businesses Outsourcing HR: Advantages for Small Businesses Are you thinking about how to increase operational efficiency of the business or the HR department? Then this e- book is for you! Learn more about outsourcing

More information

Managed Services Reduce Costs and Improve Operational Efficiencies

Managed Services Reduce Costs and Improve Operational Efficiencies Managed Services Reduce Costs and Improve Operational Efficiencies Capita IB Solutions strategic solutions help you manage costs, reduce risk, increase flexibility and realise operational efficiencies.

More information

Managed IT Services. Eliminating technology pains in small businesses

Managed IT Services. Eliminating technology pains in small businesses Eliminating technology pains in small businesses Having a complete IT department is not a viable solution for most small businesses, and very few small companies can afford to deploy even one permanent

More information

Managed IT Services. Eliminating technology pains for small businesses

Managed IT Services. Eliminating technology pains for small businesses Eliminating technology pains for small businesses Having a complete IT department is not a viable solution for most small businesses, and very few small companies can afford to deploy even one permanent

More information

When to Outsource the Back Office

When to Outsource the Back Office When to Outsource the Back Office Back-office functions such as payroll, data entry and hiring new employees are often challenges for small bussiness owners. Professionals who can deliver excellent services

More information

Considerations in Using Managed IT Services. Executive Guide #12 IT Services: Use In-House Staff or Outsource?

Considerations in Using Managed IT Services. Executive Guide #12 IT Services: Use In-House Staff or Outsource? NATIONAL ASSOCIATION OF ELECTRICAL DISTRIBUTORS Executive Guide #12 IT Services: Use In-House Staff or Outsource? Considerations in Using Managed IT Services Developed by the NAED Strategic Technology

More information

21 Questions you should ask your IT service provider Before hiring them to support your network

21 Questions you should ask your IT service provider Before hiring them to support your network 21 Questions you should ask your IT service provider Before hiring them to support your network Customer Service: Q1: Do they answer their phones live or do you always have to leave a voice mail and wait

More information

Service Desk Best Practices

Service Desk Best Practices Service Desk Best Practices As an IT service provider, you understand that information can provide a powerful strategic advantage. In order to ensure the proper mechanisms are in place for information

More information

SEVEN REASONS TO CONSIDER ERP IN THE CLOUD SPECIAL REPORT SERIES ERP IN 2014 AND BEYOND

SEVEN REASONS TO CONSIDER ERP IN THE CLOUD SPECIAL REPORT SERIES ERP IN 2014 AND BEYOND SEVEN REASONS TO CONSIDER ERP IN THE CLOUD SPECIAL REPORT SERIES ERP IN 2014 AND BEYOND CONTENTS INTRODUCTION 3 TRY BEFORE YOU BUY 4 TAKE ADVANTAGE OF THE MOST ADVANCED TECHNOLOGY 6 GENERATE MEASURABLE

More information

Opex vs. Capex. How your Business Can Take Advantage of Technology and Increase ROI. www.ipromedia.us

Opex vs. Capex. How your Business Can Take Advantage of Technology and Increase ROI. www.ipromedia.us Opex vs. Capex How your Business Can Take Advantage of Technology and Increase ROI www.ipromedia.us Content 4 Opex vs. Capex 8 Take Advantage of Opex With a Hosted Communications System 12 How to Take

More information

Managed IT Services. Eliminating technology pains for small businesses

Managed IT Services. Eliminating technology pains for small businesses Eliminating technology pains for small businesses Having a complete IT department is not a viable solution for most small businesses, and very few small companies can afford to deploy even one permanent

More information

Managed IT Services. Eliminating technology pains in small businesses

Managed IT Services. Eliminating technology pains in small businesses Eliminating technology pains in small businesses Having a complete IT department is not a viable solution for most small businesses, and very few small companies can afford to deploy even one permanent

More information

22 Questions You Should Ask Your Computer Consultant

22 Questions You Should Ask Your Computer Consultant 22 Questions You Should Ask Your Computer Consultant BEFORE HIRING THEM TO SUPPORT YOUR NETWORK Stuart J. Bryan I-M TECHNOLOGY, LLC 131 PROVIDENCE STREET, TAFTVILLE, CT 06380 22 Questions You Should Ask

More information

GREEN HOUSE DATA. Managing IT in Uncertain Economic Times: Is a An External Private Cloud the Way to Go? Built right. Just for you.

GREEN HOUSE DATA. Managing IT in Uncertain Economic Times: Is a An External Private Cloud the Way to Go? Built right. Just for you. Built right. Just for you. Managing IT in Uncertain Economic Times: Is a An External Private Cloud the Way to Go? Presented by: Shawn Mills, Founder and CEO of Green House Data Green House Data 340 Progress

More information

Managed IT Services. Eliminating technology pains for small businesses

Managed IT Services. Eliminating technology pains for small businesses Eliminating technology pains for small businesses Having a complete IT department is not a viable solution for most small businesses, and very few small companies can afford to deploy even one permanent

More information

Managed IT Services. Eliminating technology pains in small businesses

Managed IT Services. Eliminating technology pains in small businesses Eliminating technology pains in small businesses Having a complete IT department is not a viable solution for most small businesses, and very few small companies can afford to deploy even one permanent

More information

Description. Need Statement

Description. Need Statement Description Brief description of the proposed project: CDVA is currently operating in a "Fat Client" environment for all office automation product applications. CDVA is committed to it's strategic goal

More information

ENTELEC 2000 SCADA Outsourcing A Business Case Abstract. By Gerald E. Snow UTSI International Corporation

ENTELEC 2000 SCADA Outsourcing A Business Case Abstract. By Gerald E. Snow UTSI International Corporation This paper was first presented at the ENTELEC 2000 Technical Session, sponsored by the Energy Telecommunications and Electrical Association, Inc. This document may not be copied, in whole or in part, without

More information

The Outsourced IT Hiring Guide

The Outsourced IT Hiring Guide The Outsourced IT Hiring Guide 8 Steps to Help You Find Your Perfect Tech brought to you by 1) Maintenance vs. Issue Resolution Know the difference. With regularly scheduled maintenance, you ll experience

More information

5 Reasons Your Business Needs Network Monitoring

5 Reasons Your Business Needs Network Monitoring 5 Reasons Your Business Needs Network Monitoring Intivix.com (415) 543 1033 5 REASONS YOUR BUSINESS NEEDS NETWORK MONITORING Your business depends on the health of your network for office productivity.

More information

MANAGED SERVICES PROVIDER. Dynamic Solutions. Superior Results.

MANAGED SERVICES PROVIDER. Dynamic Solutions. Superior Results. MANAGED SERVICES PROVIDER Dynamic Solutions. Superior Results. REVOLUTIONIZE YOUR INSTITUTION BY FULLY LEVERAGING THE BENEFITS OF TECHNOLOGY MAXIMIZE YOUR TECHNOLOGY INVESTMENTS ENHANCE SECURITY OF YOUR

More information

Information Technology Solutions. Managed IT Services

Information Technology Solutions. Managed IT Services Managed IT Services System downtime, viruses, spyware, lost productivity; if these problems are impacting your business, it is time to make technology work for you. At ITS, we understand the importance

More information

CPI Customer Success Story Sawyer Savings Bank

CPI Customer Success Story Sawyer Savings Bank CPI Customer Success Story Sawyer Savings Bank Technology Management for Optimal Performance, Security & Cost Savings Leveraging CPI s expertise in capturing true IT value, mitigating risks and reducing

More information

Managed IT Services. Eliminating technology pains in small businesses

Managed IT Services. Eliminating technology pains in small businesses Eliminating technology pains in small businesses Having a complete IT department is not a viable solution for most small businesses, and very few small companies can afford to deploy even one permanent

More information

Five Reasons Your Business Needs Network Monitoring

Five Reasons Your Business Needs Network Monitoring Five Reasons Your Business Needs Network Monitoring cognoscape.com Five Reasons Your Business Needs Network Monitoring Your business depends on the health of your network for office productivity. Most

More information

The Case for Automation

The Case for Automation The Case for Automation White Paper www.kaseya.com The Case for Automation Introduction In these uncertain economic times, companies are looking to control costs wherever possible. Organizations are looking

More information

How Do I know If I Need RCx HOW TO CHOOSE A MANAGED SERVICES PROVIDER. www.netsolus.com

How Do I know If I Need RCx HOW TO CHOOSE A MANAGED SERVICES PROVIDER. www.netsolus.com How Do I know If I Need RCx HOW TO CHOOSE A MANAGED SERVICES PROVIDER www.netsolus.com Shifting your IT operations to a managed services provider (MSP) offers a multitude of benefits. Collaborating with

More information

Managed IT Services. Eliminating technology pains in small businesses

Managed IT Services. Eliminating technology pains in small businesses Eliminating technology pains in small businesses Having a complete IT department is not a viable solution for most small businesses, and very few small companies can afford to deploy even one permanent

More information

Considering the Cloud:

Considering the Cloud: Considering the Cloud: A Strategic Guide for Business and Technology Leaders Whitepaper Compliments of Executive Summary It's nearly impossible to turn a page in a business journal these days without seeing

More information

SharePoint Managed Services: How to Make SharePoint Work for You

SharePoint Managed Services: How to Make SharePoint Work for You Introduction Imagine all of your important company announcements are being stored in a single location, reducing the amount of mail flowing into your inbox. Processes are completely automated generating

More information

Managed IT Services. Eliminating technology pains in small businesses

Managed IT Services. Eliminating technology pains in small businesses Eliminating technology pains in small businesses Having a complete IT department is not a viable solution for most small businesses, and very few small companies can afford to deploy even one permanent

More information

Helping Midsize Businesses Grow Through HR Technology

Helping Midsize Businesses Grow Through HR Technology Helping Midsize Businesses Grow Through HR Technology As a business grows, the goal of streamlining operations is increasingly important. By maximizing efficiencies across the board, employee by employee,

More information

Is your business still wasting time and money on PCs and Servers?

Is your business still wasting time and money on PCs and Servers? Hosted Managed Desktop Cloud Computing Is your business still wasting time and money on PCs and Servers? Our service is a cheaper and simpler alternative to owning and managing your own business IT network.

More information

Build versus Buy. Small Business Resources. Canadian Western Bank 2014 Created by Business Plans Canada

Build versus Buy. Small Business Resources. Canadian Western Bank 2014 Created by Business Plans Canada Build versus Buy Small Business Resources The material in this document is intended to provide only general information to Canadian Western Bank s clients and the public, and not for the purposes of providing

More information

COST COMPARISON. Managed Services General Maintenance 2 Servers / 20 Workstations

COST COMPARISON. Managed Services General Maintenance 2 Servers / 20 Workstations IT Person on Staff COST COMPARISON Managed Services General Maintenance 2 Servers / 20 Workstations TCB Salary + taxes = $86K $2,760 $7,167 / month $230 / month 1 Person Team of People 8 hour day 24/7/365

More information

Managed IT Services. Eliminating technology pains in small businesses

Managed IT Services. Eliminating technology pains in small businesses Eliminating technology pains in small businesses Having a complete IT department is not a viable solution for most small businesses, and very few small companies can afford to deploy even one permanent

More information

The 7 Really Important Questions About: MANAGED SERVICES

The 7 Really Important Questions About: MANAGED SERVICES The 7 Really Important Questions About: MANAGED SERVICES Many of our clients enjoy the peace of mind that is Be Structured s Managed Services Plan. Because when you value a well-maintained network and

More information

GETTING THE MOST FROM THE CLOUD. A White Paper presented by

GETTING THE MOST FROM THE CLOUD. A White Paper presented by GETTING THE MOST FROM THE CLOUD A White Paper presented by Why Move to the Cloud? CLOUD COMPUTING the latest evolution of IT services delivery is a scenario under which common business applications are

More information

always on meet the it department PROPHET managed services ebook Business Group Meet the Always On IT Department

always on meet the it department PROPHET managed services ebook Business Group Meet the Always On IT Department managed services ebook Meet the Always On IT Department meet the always on it department PROPHET Business Group 1 MEET THE ALWAYS ON IT DEPARTMENT As IT gets more complicated it gets easier for the daily

More information

The Vital IT Protection- V.I.P. Network Support Program Overview Vital Voice & Data 888-558-8855 ext 301

The Vital IT Protection- V.I.P. Network Support Program Overview Vital Voice & Data 888-558-8855 ext 301 The Vital IT Protection- V.I.P. Network Support Program Overview Vital Voice & Data 888-558-8855 ext 301 mlongo@vitalvoiceanddata.com www.vitalvoiceanddata.com Table of Contents Proprietary Notice & Non-Disclosure

More information

Microsoft Dynamics. The Business Benefits of Hosted ERP Solutions for Small & Midsize Organizations

Microsoft Dynamics. The Business Benefits of Hosted ERP Solutions for Small & Midsize Organizations Microsoft Dynamics The Business Benefits of Hosted ERP Solutions for Small & Midsize Organizations Executive Summary Today s small and midsize organizations are increasingly looking for more flexible and

More information

LHRIC Network Support - Additional Service Features

LHRIC Network Support - Additional Service Features LHRIC Network Support - Additional Service Features It is important to note that costs associated with LHRIC Network Support service not only cover an on-site support engineer but also include a number

More information

10 reasons to embrace a hybrid solution.

10 reasons to embrace a hybrid solution. 10 reasons to embrace a hybrid solution. This whitepaper will help you learn the benefits of having one partner for colocation, cloud and managed services. Managing the complex IT Landscape Rapid expansion,

More information

The Importance of a Cloud Strategy! Should You Consider Moving Some or All of Your Applications? Bruce Lane, Vertical Solutions

The Importance of a Cloud Strategy! Should You Consider Moving Some or All of Your Applications? Bruce Lane, Vertical Solutions The Importance of a Cloud Strategy! Should You Consider Moving Some or All of Your Applications? Bruce Lane, Vertical Solutions Agenda What is cloud computing Why you should care about the Cloud Examples

More information

Healthcare Recruitment: Facing the Sequester Slash Costs and Cost-to-Fill

Healthcare Recruitment: Facing the Sequester Slash Costs and Cost-to-Fill Healthcare Recruitment: Facing the Sequester Slash Costs and Cost-to-Fill The healthcare industry is facing significant challenges in light of Medicare reimbursement cuts resulting from the Federal Sequester.

More information

WHO ARE WE AND WHAT WE DO?

WHO ARE WE AND WHAT WE DO? 1 WHO ARE WE AND WHAT WE DO? itgroup was founded in 2010 through integration of company Net Service s 2003, modern IT management platforms and new business concept. We passed a long way and become leading

More information

Reliable & Affordable

Reliable & Affordable THE WAY WE SUPPORT OUR CLIENT S Reliable & Affordable To Support your Practice HISTORY We have been in business for more than 13 Years OVERALL CLIENT STRATIFICATION OUR CLIENTS 98% RATING ON OUR 28 EMPLOYEES

More information

Managed Services. Business Intelligence Solutions

Managed Services. Business Intelligence Solutions Managed Services Business Intelligence Solutions Business Intelligence Solutions provides an array of strategic technology services for life science companies and healthcare providers. Our Managed Services

More information

Hosted Desktop Model vs. SBC, VDI and Traditional Desktop Position Document

Hosted Desktop Model vs. SBC, VDI and Traditional Desktop Position Document Hosted Desktop Model vs. SBC, VDI and Traditional Desktop Position Document Author: Richard South Document #: 1033 Date: 11/07/2008 Last Revision: 20/08/2008 Hosted Desktop Infrastructure is an innovative

More information

Intacore Managed IT Services

Intacore Managed IT Services Intacore Managed IT Services Reduced downtime through Proactive Managed IT Services 2 SOLUTIONS TO SUIT BUSINESSES OF ALL SHAPES AND SIZES Intacore s managed IT services prides itself on building excellent

More information

When Your Networkʼs Down, Call Crown

When Your Networkʼs Down, Call Crown When Your Networkʼs Down, Call Crown 521 W. Broad Avenue Albany, GA 31701 Phone: 229.317.7940 Fax: 229.317.7941 HelpDesk@CrownNetworking.com MANAGED SERVICES & FLAT RATE I.T. SUPPORT Our Managed Services,

More information

The Million Dollar Employee: Discovering The Value Of A PEO

The Million Dollar Employee: Discovering The Value Of A PEO The Million Dollar Employee: Discovering The Value Of A PEO Produced & Distributed by G&A Partners 1 The Million Dollar Employee: Discovering The Value Of A PEO What is the perfect HR employee worth to

More information

Mitigating Costly New Technology Risks For Continued Stability and Profitability

Mitigating Costly New Technology Risks For Continued Stability and Profitability Created for Steve Van Tol Mitigating Costly New Technology Risks For Continued Stability and Profitability sized businesses choose to pay for on-site support on an as- needed basis as opposed to having

More information

Recruiting Recovery Finding Hidden Budget Dollars in Optimized Recruiting Practices

Recruiting Recovery Finding Hidden Budget Dollars in Optimized Recruiting Practices Recruiting Recovery Finding Hidden Budget Dollars in Optimized Recruiting Practices HRsmart October 3, 2012 2 Introduction Carl Kutsmode Partner Talent Acquisition Management Consultant with over 18 years

More information

35 Questions Every CFO Needs to Ask About ERP Software In the Cloud

35 Questions Every CFO Needs to Ask About ERP Software In the Cloud Brought to you by: 35 Questions Every CFO Needs to Ask About ERP Software In the Cloud The ERP Software Blog is proud to bring you The ERP PANEL PAPERS A straightforward series of white papers from a nationwide

More information

Choosing a Server to Fit your Business

Choosing a Server to Fit your Business Solutions for Small Business Choosing a Server to Fit your Business A step-by-step guide to help businesses maximize the benefits of Intel Xeon processor-based server solutions. Your business can't afford

More information

White Paper. Managed IT Services as a Business Solution

White Paper. Managed IT Services as a Business Solution White Paper Managed IT Services as a Business Solution 1 TABLE OF CONTENTS 2 Introduction... 2 3 The Need for Expert IT Management... 3 4 Managed Services Explained... 4 5 Managed Services: Key Benefits...

More information

Reducing Total Cost of Ownership through Outsourced Hosted Virtual Desktops

Reducing Total Cost of Ownership through Outsourced Hosted Virtual Desktops Reducing Total Cost of Ownership through Outsourced Hosted Virtual Desktops July 2009 Table of Contents Introduction... 3 What are Outsourced Hosted Virtual Desktops?... 3 How Outsourced Hosted Virtual

More information

Sage Abra HRMS. Evaluating Payroll Options For Your Mid-Sized Business: In-house, Outsourced, or a Blend of Both?

Sage Abra HRMS. Evaluating Payroll Options For Your Mid-Sized Business: In-house, Outsourced, or a Blend of Both? Sage Abra HRMS Evaluating Payroll Options For Your Mid-Sized Business: In-house, Outsourced, or a Blend of Both? August 2005 TABLE OF CONTENTS Introduction... 5 Options for Payroll Processing....5 Assessing

More information

The Perfect Host How Hosted Services can save you time and money

The Perfect Host How Hosted Services can save you time and money The Perfect Host How can save you time and money An Introduction to Information Technology has become increasingly important within the legal market and firms and chambers are under increasing pressure

More information

Finally, An Easy Way To Never Have To Deal with Computer Problems Again!

Finally, An Easy Way To Never Have To Deal with Computer Problems Again! Finally, An Easy Way To Never Have To Deal with Computer Problems Again! Finally, An Easy Way To Keep Your Computers Running Faster, Cleaner, And Problem Free Without The Expense Of A Full-Time IT Staff

More information

All the benefits of your own IT department at a fraction of the cost.

All the benefits of your own IT department at a fraction of the cost. IT Department Plus, Extra & Pro All the benefits of your own IT department at a fraction of the cost. With Zed One s service, you decide the level of IT support your company needs. We offer a choice of

More information

7 Essential Benefits of Hybrid Cloud Backup

7 Essential Benefits of Hybrid Cloud Backup 7 Essential Benefits of Hybrid Cloud Backup Datto is a leading provider of backup, disaster recovery (BDR), and business continuity solutions targeted to the small to medium business (SMB) market. Datto

More information

NOC + Help Desk service

NOC + Help Desk service 6 key requirements for a profitable NOC + Help Desk service How to improve your scalability and profitability with an outsourced NOC and Help Desk solution www.avg.com/business Whatever your device, we

More information

Managed Services. Your 10-Week Guide to Becoming an MSP

Managed Services. Your 10-Week Guide to Becoming an MSP Managed Services Your 10-Week Guide to Becoming an MSP Managed services is one of the fastest-growing segments in IT services. U.S. revenues associated with the managed services market are predicted to

More information

Hosting JDE EnterpriseOne in the Cloud Hear how one company went to the cloud

Hosting JDE EnterpriseOne in the Cloud Hear how one company went to the cloud Hosting JDE EnterpriseOne in the Cloud Hear how one company went to the cloud October 2015 2015 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T Agenda Organizational

More information

Proactive. Professional. IT Support and Remote Network Monitoring.

Proactive. Professional. IT Support and Remote Network Monitoring. Proactive. Professional. IT Support and Remote Network Monitoring. Watching Your Greatest Asset with the Latest Technology. Focus on your Business. We ll focus on your IT. Recent business trends coupled

More information

Which Backup Option is Best?

Which Backup Option is Best? Which Backup Option is Best? 1 Why Protect Your Data? 2 Establish Value of Data for Backup. 3 Backup Options: Local, Cloud and Hybrid Cloud/Local Which Backup Option is Best? Why Protect Your Data This

More information

How Outsourcing Payroll Services Can Save Your Company Time & Money

How Outsourcing Payroll Services Can Save Your Company Time & Money How Outsourcing Payroll Services Can Save Your Company Time & Money A HR Allen Consulting Services White Paper Date: 11/21/2011 Page 1 of 5 2011 HR Allen Consulting Services. All rights reserved. It is

More information

Choosing a Server to Fit Your Business. A step-by-step guide to help businesses maximize the benefits of Intel. Xeon -based server solutions.

Choosing a Server to Fit Your Business. A step-by-step guide to help businesses maximize the benefits of Intel. Xeon -based server solutions. Choosing a Server to Fit Your Business. A step-by-step guide to help businesses maximize the benefits of Intel Xeon -based server solutions. Copyright 2005 Intel Corporation. All rights reserved. Intel,

More information

How On-Premise ERP Deployment Compares to a Cloud (SaaS) Deployment of Microsoft Dynamics NAV

How On-Premise ERP Deployment Compares to a Cloud (SaaS) Deployment of Microsoft Dynamics NAV How On-Premise ERP Deployment Compares to a Cloud (SaaS) Deployment of Microsoft Dynamics NAV 13875 Cerritos Corporate Dr., #A Cerritos, CA 90703 Toll Free : (800) 969-APEX Tel : (562) 926-6820 E-mail

More information

Software As A Service

Software As A Service Software As A Service What Is ERP Hosting? Hosting is a software deployment and subscription model in which an application resides on the software provider s remote servers, rather than the customer s

More information

Managed IT Solutions. Copyright 2007 . All rights reserved.

Managed IT Solutions. Copyright 2007 <Company Name>. All rights reserved. Managed IT Solutions Today s Agenda About Us IT Challenges Frustrations with Traditional IT Services Details of the Managed IT Solution The Benefits of Managed Support How it Works Q & A About Us Since

More information

THE CASE FOR END-USER DATA PROTECTION THROUGH MANAGED SERVICES CONTRACTS

THE CASE FOR END-USER DATA PROTECTION THROUGH MANAGED SERVICES CONTRACTS THE CASE FOR END-USER DATA PROTECTION THROUGH MANAGED SERVICES CONTRACTS WHITE PAPER www.cibecs.com 2 Table of ontents 01 02 03 04 EXECUTIVE SUMMARY WHAT IS THE PROBLEM WITH END USER DATA PROTECTION? WHY

More information

THE SMALL BUSINESS GUIDE TO OUTSOURCING. 1 866-228-9675 www.adp.ca The ADP logo is a registered trademark of ADP, Inc.

THE SMALL BUSINESS GUIDE TO OUTSOURCING. 1 866-228-9675 www.adp.ca The ADP logo is a registered trademark of ADP, Inc. THE SMALL BUSINESS GUIDE TO OUTSOURCING 1 866-228-9675 www.adp.ca The ADP logo is a registered trademark of ADP, Inc. Contents What is outsourcing? 3 Why outsource? 5 The benefits of outsourcing 7 administrative

More information

MAXIMUM PROTECTION, MINIMUM DOWNTIME

MAXIMUM PROTECTION, MINIMUM DOWNTIME MANAGED SERVICES MAXIMUM PROTECTION, MINIMUM DOWNTIME Get peace of mind with proactive IT support Designed to protect your business, save you money and give you peace of mind, Talon Managed Services is

More information

IT INFRASTRUCTURE MANAGEMENT SERVICE ADDING POWER TO YOUR NETWORKS

IT INFRASTRUCTURE MANAGEMENT SERVICE ADDING POWER TO YOUR NETWORKS IT INFRASTRUCTURE MANAGEMENT SERVICE ADDING POWER TO YOUR NETWORKS IT INFRASTRUCTURE MANAGEMENT SERVICES Nortech Remote management IT security Services provide around clock remote Management, real time

More information

END TO END DATA CENTRE SOLUTIONS COMPANY PROFILE

END TO END DATA CENTRE SOLUTIONS COMPANY PROFILE END TO END DATA CENTRE SOLUTIONS COMPANY PROFILE About M 2 TD M2 TD is a wholly black Owned IT Consulting Business. M 2 TD is a provider of data center consulting and managed services. In a rapidly changing

More information

Getting the Benefits of Managed Services without the Expense and Disruption to your Business

Getting the Benefits of Managed Services without the Expense and Disruption to your Business Getting the Benefits of Managed Services without the Expense and Disruption to your Business Abstract Over the last several years, VARs like you that support the network, server, and system software infrastructure

More information