Track and Monitor Oracle Cloud Services

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1 Oracle E-Book April 2015 Track and Monitor Oracle Cloud It Can t Be Easier

2 Cloud Portal Track and Monitor Oracle Cloud It Can t Be Easier Copyright 2014 Oracle Corporation. All Rights Reserved.

3 Monitoring Oracle Cloud Monitoring Oracle Cloud has a single, consolidated interface that lets you quickly view the status of Oracle Cloud. The portal offers role-based access and caters to both business and operational needs of your Oracle Cloud ecosystem. Administering Summary of With the My Account and My views, you get context-driven access to content that lets business and administrative users monitor and manage their Oracle Cloud services. My Account Is a business-oriented view typically used by your Oracle Cloud account administrators Lets you monitor the status of services for an entire account, across multiple data centers and user realms or identity domains Displays information about active, expired, and pending services My Is an administrative view typically used by individual administrators of activated Oracle Cloud services Lets you monitor and operate all active services within a single user realm or identity domain Lets you perform all operating tasks after your services are activated Service Monitoring Benefits Monitor and administer all of your Oracle Cloud services from within a single, easy-to-use web interface Gain insight into your service usage and performance in real time Review your service status history 1

4 Monitoring Monitoring the Status of Oracle Cloud As an account administrator, you are responsible for monitoring the status of your services. Administering Summary of You use My Account to view the current and historical status information, monitor services and their uptime, and view the current and historical usage metrics for your Oracle Cloud services. My Account lets you activate trial and paid subscriptions, extend trial subscriptions for eligible services, monitor services across multiple data centers and user realms, review order details, contract, and history at any time, edit account administrator privileges for a service, access orders to change subscription levels based on your utilization and business needs. My Account gives easy access to your service details. After signing in to My Account, navigate to the appropriate page Dashboard, Applications, or Platform to view the service listing. Click the relevant service name link to open the details page for that service, with the Overview tile in focus. You can click the other available tiles to view more information about the service. 2

5 Monitoring Viewing Service Status, Uptime, and Utilization As a service administrator, you are responsible for administering activated services. Administering Summary of My lets you monitor and manage the health of your assigned services within a single realm of users and manage service associations, users and roles. In addition, by using My, you can lock and unlock services, monitor service metrics, access service-specific consoles, and retrieve terminated service archives within 60 days after termination. In My, the details page for a service displays status, uptime, and utilization data; lets you complete administration tasks, such as locking a service or associating services; and provides links to the service console, the service instance, and the Oracle store. The service details page can be accessed easily from My. The Dashboard, Applications, or Platform page of My displays the service listing. Click the relevant service name link to open the details page for that service. 3

6 Monitoring Administering Summary of Viewing the Status Summary of Active You can view the status and health of all of your active cloud services. Use the Dashboard tab of My Account or My to get a 14-day status summary of all your active services. In the Dashboard tab: The calendar shows whether a service was up, down, or not yet active for each day in the 14- day period. The Uptime column shows the percentage of time that the service was up and running during the 14-day period. The uptime percentage for a day is displayed when you place your mouse cursor on that day in the calendar. The Outages field displays the total number of outages that occurred. You can click a service name to view historical status details for that service. 4

7 Monitoring Administering Summary of Monitoring the Status and Uptime When you open the service details page for a service from My Account or My, the Overview page is in focus. The Overview page displays the current month and year, the percentage of time the service was up during the month, and the number of service outages that occurred. You can use the Month View or the Year View controls to change your view of the status and uptime information for the service. You use Month View (default) to show the service status before activation, service up, or service incident for each day in the current month. You use Year View to show the percentage of time the service was up during each month of the current year. If data is not displayed for a time period, then the data was not available, because the service wasn t activated. The system calculates the uptime percentage as the number of hours that the service has been up divided by 24 hours. 5

8 Monitoring Usage Metrics for a Service You can monitor the utilization data to help you determine whether the service resource allocations are underutilized or overutilized. Administering Summary of If a service is underutilized, consider deploying additional applications, additional users, additional customers, and so on (depending on the type of service). If a service is overutilized, consider changing your subscription level, adding additional services instances, or clustering to improve load management. In My Account, you can view only historical usage data. But, in My, you can view a snapshot of the latest usage and the historical usage data. In the service details page, the Metrics page displays the usage data for the selected service for either the latest usage or the historical usage. Latest Usage: Displays a snapshot of the last set of metrics collected and when those metrics were collected. The latest usage data is available only in My. Historical Usage: Displays all the usage data collected per day for the current service for the past 7 days. The system calculates and displays usage data based on the Coordinated Universal Time (UTC). The historical usage data is available in both My and My Account. 6

9 Monitoring Administering Summary of Using the Administration tile on the service details page of My, you can lock or unlock a service. When you lock a service, your service users and developers can t access the service or any deployed applications. However, administration interfaces are still accessible, so administrators can still perform operations for the locked service. For example, administrators can add users to or remove users from the service. Lock and unlock requests may take time to process. You ll receive an when your request is complete. In the service details page, you must click the Administration tile to display the Lock/Unlock Service section that displays the current status of the service. Here, you can lock or unlock the service. The system immediately sends your request to Oracle Cloud and updates the status. The cloud status icon shows a padlock if the service is locked. 7

10 Monitoring Administering Summary of You can create an association between some services. Service association lets services communicate with each other. For example, you can associate an Oracle Java Cloud Service with an Oracle Database Cloud Service, so that your Java applications can read from and write to your database service. Two services can be associated only if they are in the same identity domain. You use the tile in the service details page of My to associate or disassociate services. After you perform service association or disassociation, the system updates the Associated section with the current status, such as Pending association or Pending disassociation. When the processing is complete, the system updates the information on the tile and in the Associated section. In addition, Oracle Cloud sends you an whenever the association for a service changes. 8

11 Monitoring Administering Summary of Subscribe Oracle Cloud Portal is an one-stop window to learn about the available Oracle Cloud services, sign up for a free trial subscription, purchase one or more subscriptions to an Oracle Cloud service, and manage subscriptions. For information about subscribing, see Trial and Paid Subscriptions for Oracle Cloud and visit the Oracle Cloud website at cloud.oracle.com. Watch Videos Order a Trial Subscription Administer a Service Oracle Cloud Platform Overview Monitor Your Attend Oracle Cloud Events See events.oracle.com and blogs.oracle.com/cloud for information about Oracle Cloud events. Join the Community Oracle Cloud Community: cloud. oracle.com Oracle Cloud Computing Group Get Get Started Started 9

12 Follow us at: Oracle Cloud on Facebook Oracle Cloud on Twitter Oracle Cloud on YouTube Try Oracle Cloud Copyright 2014 Oracle and/or its affiliates. Oracle is a registered trademark of Oracle and/or its affiliates. All rights reserved. Other names may be registered trademarks of their respective owners. Oracle disclaims any warranties or representations as to the accuracy or completeness of this recording, demonstration, and/or written materials (the Materials ). The Materials are provided as is without any warranty of any kind, either express or implied, including without limitation warranties or merchantability, fitness for a particular purpose, and non-infringement.

13 über hunkler Die HUNKLER GmbH & Co. KG mit Hauptsitz in Karlsruhe ist ein Systemhaus, das sich ausschließlich auf Oracle- Datenbank-technologien spezialisiert hat. Das 1987 gegründete Unternehmen war der erste offizielle Oracle-Partner in Deutschland. Das Angebot gliedert sich in den Lizenzvertrieb sowie umfassende Dienstleistungen, von der Planung über die Realisierung bis zur Remote-Administration von Daten bankinfrastrukturen. Das Unternehmen ist Oracle Platinum Partner und hat damit den höchsten Partnerstatus inne, den Oracle vergibt. Hauptsitz Karlsruhe Bannwaldallee 32, Karlsruhe Tel , Fax Geschäftsstelle Bodensee Fritz-Reichle-Ring 6a Radolfzell Tel , Fax

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