ACT launches Cloud Services at the Transport Card Forum

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "ACT launches Cloud Services at the Transport Card Forum"

Transcription

1 CUSTOMER NEWSLETTER November 2013 customer newsletter November 2013 SMART TRANSACTIONS SOLUTIONS FOR GOVERNMENT AND BUSINESS ACT launches Cloud Services at the Transport Card Forum ACT exhibited its new Cloud Services at the recent Transport Card Form held in Bath. With over 150 delegates attending the event, it provided a good opportunity to show some of ACT s Cloud Services in action. Over the two-day event ACT demonstrated Cloud Ticketing, the first of its Cloud Services, delivering online ITSO ticket purchase and fulfilment services via a mobile app. carried out live demonstrations of its merchant terminal taking retail transactions for an ITSO product and fulfilling purchases through the Cloud Ticketing service. The demonstrations attracted a lot of positive feedback and ACT is conducting further, more in-depth, demonstrations to its clients. IN THIS ISSUE Cloud Ticketing extends retail options Joined up smart ticketing in South West More choice for the key users on Southern Commercial ticketing on entitlement card 1300 raised for BHF on ACT bike ride Also during the event, ACT s first Cloud Partner, PayPoint, Read more about Cloud Services on pages 2 and 3. Bigger ACT offices in Manchester

2 2 CUSTOMER NEWSLETTER November 2013 The rapid growth of smart travel schemes has seen an upsurge in the adoption of smart cards across the UK. This growth in the use of smart cards has led to a demand for more convenient and accessible ways for passengers to buy their transport tickets. Cloud Ticketing, one of ACT s new Cloud Services, will make this a reality. Providing simple and convenient ways for passengers to load tickets and top-ups onto their smart cards makes it easy for them to manage their travel arrangements whenever and however they want. Cloud Ticketing uses ITSO Pt 11 technology to enable loading of tickets at home, in store, or on the move using mobile devices. Cloud Ticketing: A simpler way to buy transport tickets This, in turn, allows transport operators to benefit from more passengers prepaying and arriving ready to board with their ticket, which speeds up boarding times, and reduces retailing and ticket administration costs. ACT has invested heavily in its infrastructure to ensure its Cloud Services are secure, resilient and scalable to meet the demand for passengers purchasing tickets through the new services. Starting with PayPoint, a number of retail partners are now set to provide

3 November 2013 CUSTOMER NEWSLETTER 3 an extensive, national retail network to transform the way tickets are purchased using ACT s Cloud Ticketing service. PayPoint is the UK s leading payments provider and processes a range of payments, worth over 14 billion, from almost 740 million transactions a year. It has been retailing transport paper and smart ticketing for over 10 years. With a network of over 25,000 retail outlets, it provides a convenient way for passengers to buy their transport tickets. Seamus Smith, Managing Director of PayPoint UK & Ireland, commented, We already have a strong track record in transport ticketing, having worked with many national and regional operators for over a decade. Our partnership with ACT brings our market-leading services together in an integrated transport solution. We are now uniquely positioned to provide the travelling public with the simplest and most convenient method to load up their smart travel cards. Our ITSO ready, contactlessenabled terminals are deployed in over 25,000 locations, and our network is still growing. By joining the ACT Cloud, our partnership will provide transport operators with the opportunity to be at the forefront of the mass deployment of smart ticketing across the UK. ACT s demo Cloud Ticketing mobile app The new Cloud Ticketing service from ACT gives UK retailers the capability to sell multi-operator, ITSO-compatible tickets, without needing to invest in new hardware. It provides the platform to manage all the communications, transaction processing and payment in the cloud so retailers can tap into the cloud without needing to buy any new hardware. Phone images by Danish Prakash Cloud Services FAQs Q. What is Cloud Services? A. Cloud Services is a way of extending the benefits of ACT s expertise through working with channel partners (Cloud Partners). It refers to externalised services we provide to Cloud Partners to allow them to integrate with ACT. Q. Why is ACT doing this? A. Working with Cloud Partners allows ACT to focus on its core services while extending its offering to customers. This gives ACT the ability to offer its customers additional services which sit outside of ACT s specialties. More information If you missed out on the presentations at the TCF, or would like to know more about Cloud Services, please contact your Account Manager to arrange a follow up meeting and demonstration.

4 4 CUSTOMER NEWSLETTER November 2013 Joining up public transport in South West England Public transport in South West England is being transformed through a partnership between local authorities and bus operators implementing smart ticketing across the region. The smart ticketing initiative is joining up public transport services throughout South West England. From the smallest transport operator to the largest, bringing services together under a local smart card scheme is simplifying travel for visitors and local residents alike. Eventually, over 3,400 buses in South West England will accept smart cards for travel on their services. The partnership operates through a member organisation called SWSAL (South West Smart Applications Limited). SWSAL provide the framework to deliver and manage smart transport ticketing in the region, and ACT has created a shared technology platform to underpin the schemes implemented by SWSAL members. Flexibility and choice for passengers While members are free to implement smart ticketing schemes that best serve local needs, SWSAL makes it easy and cost effective for members to set up new schemes. In particular, it encourages the introduction of multi-operator smart cards, so that passengers can use the service that most suits them, using a single smart card. Smart ticketing schemes are now being rolled out across the region, enabling most public transport journeys to be undertaken using smart cards, delivered by ACT ticketing technology. Through joinedup services, faster boarding times, and convenient ticket purchasing, passengers are already benefiting from the type of integrated transport system previously restricted to major cities. Shared infrastructure and expertise Andrew Seedhouse, Chairman, SWSAL added, By sharing the technology infrastructure, SWSAL members have benefitted from lower costs and proven knowledge. This expertise and shared infrastructure has delivered ITSO transport tickets, emoney and support services across the regional bus and rail transport network. The flexibility to implement smart ticketing to suit local requirements has seen the launch of student combined travel and cashless payment schemes, integrated park and ride projects and collaboration on shared routes by local transport operators. ACT s cloud-based ticketing and payment services help authorities and operators achieve economies of scale without losing the flexibility needed for local, tailored

5 November 2013 CUSTOMER NEWSLETTER 5 Photo from Go Ahead passenger ticketing and payment services. Putting park and ride on the transport landscape Increasing the use of park and ride is high on the agenda for many cities and a convenient ticketing process is a key driver to increase their use, reducing congestion and carbon emissions. As part of the system roll out, Bath, Bristol, Norwich and Salisbury are all implementing smart ticketing for park and ride schemes to make park and ride as convenient as possible. Student services Students will also benefit from the project. Smart cards are being launched for services to and from college or university, buying lunch on campus and offering personalised discounts from local retailers and restaurants. In Torbay, collaboration between same route transport operators has meant an end to waiting for a particular operator s service; students are now able to hop on the first suitable bus, using their smart card to pay for the journey. A model for integrated, regional travel Stakeholders from local authorities, bus and rail operators, and SWSAL have all worked together to deliver the interoperability needed to maximize the success of smart ticketing across the whole region. As all authorities and operators implement smart ticketing, eventually passengers should be able to travel all over South West England with a single interoperable smart card.

6 6 CUSTOMER NEWSLETTER November 2013 Photo from Go Ahead Key addition to Southern Railway ticketing Southern Railway has introduced single and return tickets on its popular smart card, the key, making the smart card just as convenient for occasional travellers as it is for frequent travellers. The key, which uses ACT s smart ticketing technology, is being rolled out along the Southern network in a phased approach until the end of Following the successful introduction of weekly, monthly and annual tickets on the key, single and return tickets now gives less frequent travellers the same benefits enjoyed by Southern s regular passengers. Using the card to make one-off journeys makes buying tickets and using ticket gates so much easier. On the 21st October 2013, Southern also became the first train operating company to deliver an ITSO-based smart card scheme in London (East Croydon, Clapham Junction, London Victoria and London Bridge), allowing another 218,000 journeys in addition to the 86,000 journeys that have currently been made on the key. Passengers can buy tickets online or via ticket machines at Southern stations and collect and travel in a single transaction. They can store

7 November 2013 CUSTOMER NEWSLETTER 7 and manage tickets, review their transactions and access special offers through their online account. The key benefits Save time no need to queue for tickets or wait for them to be posted to you Southern s Head of Retail Development, Riz Wahid said: We re delighted to add yet another suite of tickets to the key, giving our passengers much more choice about the tickets they buy. We re busy planning more exciting developments, which will offer more flexibility, as well as delivering Travelcards very soon. Easy to use simply touch in and out at stations Secure your purchases are protected if your card is lost or stolen Convenient load your ticket and pass through the gate in one touch Easy to buy purchase tickets online or at selfservice ticket machines at the station Environmentally friendly no more paper tickets that fade or jam Photo from Go Ahead

8 8 CUSTOMER NEWSLETTER November 2013 Commercial smart ticketing launched by National Express Dundee National Express Dundee is the first bus operator in Scotland to launch a smart ticketing system which allows customers to buy commercial tickets using the Scotland-wide National Entitlement Card, as well as its own smart card. Following the success of the Dundee college travel bursary scheme implemented earlier this year, National Express Dundee has rolled out smart ticketing on its brand new commercial smart card, called Discovr. The response to the trial was overwhelmingly in favour of smart tickets. Of the young people who tried them, 90% said that they were more likely to go to college, even if they had no money that day, and 100% of students wanted to renew their smart travel for the next term. The Retail POST, ACT s EPOS product, makes loading their ticket entitlement on to their smart card very simple and is conveniently sited at the Dundee College campus. With the roll out of smart ticketing, anyone holding an NEC or the new Discovr smart card can now use it to travel around Dundee, instead of buying paper tickets. Customers can buy an adult Photo from National Express or student weekly ticket on the Discovr card or NEC, with other products expected to follow in the coming months. The Discovr card is available from the National Express travel shop in Dundee city centre. Once it s registered and loaded with a ticket, either in the shop or on the bus, passengers simply have to place the card on the ticket machine each time they board the bus.

9 November 2013 CUSTOMER NEWSLETTER 9 All transactions are securely processed through the HOPS by ACT, which was implemented for National Express Dundee in entitlement card. It s the first step towards a national system of modern, integrated ticketing that. This innovation offers customers more flexibility and convenience - no more fiddling with loose change or bits of paper. Managing Director of National Express Dundee Phil Smith said: We are absolutely delighted to be leading the way in Scotland in implementing a commercial product on the Scottish Government s on public transport and we re proud to be at the forefront of I hope our customers will embrace the idea of smart ticketing and we anticipate moving more products onto this card in the future, as demand grows for this exciting new product. c2c appoints ACT to support ITSO ticketing pilot ACT launches new client forum Photo from National Express Train operator, c2c, which carries 35 million passengers a year between London s Fenchurch Street, Shoeburyness and the Essex coast, has appointed ACT to supply and support the smart ticketing systems for its ITSO ticketing pilot. ACT is launching a brand new client forum to give clients an opportunity to discuss future product development plans, talk about industry trends and hot topics, and ask any questions they might have about ACT s products and services. More information and an agenda will follow early next year, but please contact your Account Manager if you are interested in coming along to this forum.

10 10 CUSTOMER NEWSLETTER November 2013 ACT cycling team pedals its way to over 1300 for the British Heart Foundation Employees from ACT undertook a demanding cycle challenge in September to raise funds for the British Heart Foundation (BHF). From the CEO to members of development, commercial and support departments, a team of 10 took part in the Bath to Bournemouth charity bike ride and raised an impressive 1300 for the BHF. The ride, one of a number of charity rides organised by the BHF, took place on the 29th September, starting from the Royal Crescent in Bath. ACT colleagues pedalled their way through some idyllic villages during the scenic, 80 mile journey from Bath to Bournemouth. During the ride the cyclists tackled a number of long, challenging hills, enjoyed the distant sight of giraffes as

11 November 2013 CUSTOMER NEWSLETTER 11 ACT expands in the North of England ACT opens its new Manchester office. they negotiated the hilly route near Longleat, and re-grouped to pass the finish line in a determined final sprint. The team would like to thank everyone who sponsored them to raise money for this worthwhile cause. Having secured a number of new smart ticketing contracts, including the TfGM Smart Ticketing managed service contract, ACT has established a new design, development and service centre in the heart of Manchester. This office will provide managed support for companies such as ATOS and a number of ITSO POST system providers such as Vix and Scheidt &Bachmann. Clarence House is ideally situated in the central business district of Manchester and offers ACT the location, facilities and space it needs to provide a local and responsive service to customers in the North of England.

12 12 CUSTOMER NEWSLETTER November 2013 About ACT ACT is a proven leader in the design, build and management of smart transaction systems that help people make the most of their work, leisure and travel time. Our clients use our technology solutions to speed commuters through public transport, to help shoppers earn rewards, to provide access to public services and to make it easy for visitors to explore new places. Our systems are trusted by retail, tourism, public sector and transport organisations large and small, and are at the heart of major cities around the world from Las Vegas to London to Bruges. Find out more To learn more about how we can help you connect with your customers through our smart transaction systems please get in touch. T +44(0) F +44(0) E W Applied Card Techologies Ltd Langley Gate, Kington Langley, Chippenham, Wiltshire. SN15 5SE

13 November 2013 CUSTOMER NEWSLETTER 13 About squid squid emoney is the alternative to the debit and credit card networks for smaller value contactless transactions - a market forecast to grow rapidly, replacing some of the 200bn cash transactions made each year in the UK. Deploying its own technologies, squid delivers a significantly faster transaction than chip and pin, and has the flexibility to deliver multi-purse transactions and loyalty. squid payments are made using a contactless smart card, via biometric identifiers or online. Transactions are secure and encrypted between the payment device, the terminal and the squid payments engine. In education, squid brings the power of modern IP systems to deliver efficient payments, settlement and integration with the back office, combined with a great user experience. squid works with major equipment and service suppliers to deliver its fast, flexible and secure payments solution. These include EPOS systems, smart card and biometric suppliers, catering service operators accounts software providers, as well as local Councils and Transit operators. Find out more To learn more about squid please visit ACT and squid are part of the Smart Transactions Group Smart Transactions Group is the UK leader in contactless payments and ticketing, processing millions of contactless transit and payments transactions every day, but with ambitions for much greater scale in the UK and international markets. The group was created by bringing together two UK companies; next generation digital payments company, squid, and ACT.

Joined up journeys - integrating park and ride services

Joined up journeys - integrating park and ride services customer newsletter May 2014 SMART TRANSACTIONS SOLUTIONS FOR GOVERNMENT AND BUSINESS Joined up journeys - integrating park and ride services Many towns and cities are encouraging car drivers to use park

More information

Transport for London. Projects and Planning Panel. The Future of London s Ticketing Technology

Transport for London. Projects and Planning Panel. The Future of London s Ticketing Technology Agenda Item 4 Transport for London Projects and Planning Panel Subject: The Future of London s Ticketing Technology Date: 26 February 2014 1 Purpose 1.1 The panel requested an update on the future of London's

More information

TRANSPORT FOR GREATER MANCHESTER COMMITTEE REPORT FOR INFORMATION

TRANSPORT FOR GREATER MANCHESTER COMMITTEE REPORT FOR INFORMATION 9 TRANSPORT FOR GREATER MANCHESTER COMMITTEE REPORT FOR INFORMATION Date: 11 September 2015 Subject: Report of: Smart Ticketing Update Chief Executive, TfGM PURPOSE OF REPORT To provide an update on the

More information

Around 33 million journeys are currently made on Metrolink every year. This is forecast to increase to 44 million journeys by 2019.

Around 33 million journeys are currently made on Metrolink every year. This is forecast to increase to 44 million journeys by 2019. 1. Introduction Transport for Greater Manchester oversees transport and travel across Greater Manchester, home of the UK s largest regional economy outside London and a diverse population of over 2.7 million

More information

NFC in Transport for London

NFC in Transport for London NFC in Transport for London Setting a context for the role of NFC technology in TfL s ticketing strategy Brian Dobson 1 Contents Context: about Transport for London The current Oyster contactless smartcard

More information

Fujitsu in rail ticketing Getting you on the right track to business growth

Fujitsu in rail ticketing Getting you on the right track to business growth Fujitsu in rail ticketing Getting you on the right track to business growth To be the best, partner with the best As rail companies increasingly compete with car and air travel for passengers, it is vital

More information

3.2 Our customers and users tell us that they want four things:

3.2 Our customers and users tell us that they want four things: Safety, Accessibility and Sustainability Panel Date: 7 July 2015 Item: TfL s Customer Strategy and Action Plan This paper will be considered in public 1. Summary 1.1 To provide the panel with an overview

More information

Fares Policy In London: Impact on Bus Patronage

Fares Policy In London: Impact on Bus Patronage Fares Policy In London: Impact on Bus Patronage Agenda Introduction to Transport for London Overview of Bus Patronage in London Changes in Policy and patronage since 2000 Fares Strategy Ticketing Strategy

More information

TfL s Contactless Ticketing: Oyster and Beyond Transport for London. Lauren Sager Weinstein Head of Oyster Development

TfL s Contactless Ticketing: Oyster and Beyond Transport for London. Lauren Sager Weinstein Head of Oyster Development TfL s Contactless Ticketing: Oyster and Beyond Transport for London Lauren Sager Weinstein Head of Oyster Development September 2009 Contents Introduction to TfL Why a TfL Smartcard? Oyster Delivered:

More information

Face to face payment solutions. Mobile strategy for businesses on the go

Face to face payment solutions. Mobile strategy for businesses on the go Face to face payment solutions Mobile strategy for businesses on the go Contents 3. Overview 4. Online and offline merge 5. Contactless payments 6. Apps and the ewallet 7. Graphic: Rising payment trends

More information

MasterCard PayPass Transit (Card Based Solution)

MasterCard PayPass Transit (Card Based Solution) Wednesday, February 06, 2008 MasterCard PayPass Transit (Card Based Solution) Extending Open Payments into the Transport Environment ITSSA Workshop Dougie Henderson MasterCard Africa What is PayPass? PayPass

More information

www.margento.com mobile transaction solutions

www.margento.com mobile transaction solutions www.margento.com mobile transaction solutions PHASE 1 Successful cities must balance social, economic and environmental needs. They must transform from passive services administrators to proactive managers

More information

Getting around London

Getting around London Getting around London Improving health worldwide www.lshtm.ac.uk What we will cover: Different types of ticket Student discount Underground Bus London Overground Cycling and walking Taxis Transport for

More information

Contactless made easy: what every small business needs to know

Contactless made easy: what every small business needs to know Contactless made easy: what every small business Contactless payments have more than trebled (249%) since January 2012. 1 If you want happier customers, more people in-store and to get as many sales as

More information

Smart Card Fare Payment Solutions For Public Transportation

Smart Card Fare Payment Solutions For Public Transportation Smart Card Fare Payment Solutions For Public Transportation Take the next step in transit: Streamlined and seamless The next generation of fare collection technology has arrived. By adopting a fare payment

More information

Simplify, generate and grow. Cashless payment systems to improve both your event and the bottom line

Simplify, generate and grow. Cashless payment systems to improve both your event and the bottom line Simplify, generate and grow Cashless payment systems to improve both your event and the bottom line The move towards cashless Due to an abundance of cost-saving and revenue-generating benefits, many festivals

More information

EMV Transit White Paper The Ticket to Global Mobility

EMV Transit White Paper The Ticket to Global Mobility EMV Transit White Paper The Ticket to Global Mobility Date: 07.11.2011 Author: Giesecke & Devrient Contactless cards enable easy ticket purchases in public transit systems worldwide The year is 2014 and

More information

Review of business 2014

Review of business 2014 Review of business The review of business presented in this annual report includes highlights on page 1 of the full annual report, the Chairman s statement and the Chief Executive s review. PayPoint processes

More information

The Future is Contactless

The Future is Contactless Contactless Implementation and Benefits The Future is Contactless One of the most exciting new applications to be launched in the payment world is contactless payment. The technology is already available

More information

Ticketing Scheme for Public Transport in Greater Manchester

Ticketing Scheme for Public Transport in Greater Manchester Ticketing Scheme for Public Transport in Greater Manchester Introduction The Greater Manchester Ticketing Scheme has been developed under powers given to the Authority under Sections 135 to 138 of the

More information

RBTE: Big themes from Europe s biggest Retail show

RBTE: Big themes from Europe s biggest Retail show RBTE: Big themes from Europe s biggest Retail show The Pierhouse team joined thousands of visitors, retailers and exhibitors at the Retail Business Technology Expo in London to discuss the challenges and

More information

Euronet s Contactless Solution

Euronet s Contactless Solution Serving millions of people worldwide with electronic payment convenience. Euronet s Contactless Solution Fast, Secure and Convenient Transactions with No Swiping, PIN or Signature Copyright 2011 Euronet

More information

Best practices for choosing and integrating a mobile payments platform. A GlobalOnePay White Paper

Best practices for choosing and integrating a mobile payments platform. A GlobalOnePay White Paper Best practices for choosing and integrating a mobile payments platform A GlobalOnePay White Paper Mobile commerce (mcommerce) purchases and in-app payments made on mobile devices are rapidly becoming just

More information

Getting there: Case studies November 2012

Getting there: Case studies November 2012 Getting there: Sustainable Transport in UK National Parks Case studies November 2012 Sustainable travel is key to promoting opportunities for the understanding and enjoyment of the special qualities of

More information

Vision for Salisbury Quality Bus Partnership. 25 July 2012

Vision for Salisbury Quality Bus Partnership. 25 July 2012 Vision for Salisbury Quality Bus Partnership 25 July 2012 Vision for Salisbury Quality Bus Partnership Signed on 25 July 2012 Sir Christopher Benson J.P., D.L. Chairman... Salisbury Vision Partnership

More information

Fare Change 2014 Frequently Asked Questions & Answers

Fare Change 2014 Frequently Asked Questions & Answers Fare Change 2014 Frequently Asked Questions & Answers Fare change What is happening? From Monday 6 January 2014, fares across all TransLink services (bus, train and ferry) will increase by 7.5%. How much

More information

NFC in Public Transport

NFC in Public Transport January 2011 This document is copyright 2005 2011 by the NFC Forum. All rights, including the right to copy and further distribute, are reserved. NFC Forum, Inc. 401 Edgewater Place, Suite 600 Contents

More information

People, payments and the future report

People, payments and the future report People, payments and the future report % % % of online smartphone users comment about their experience on social media of people say contactless payments are quick and efficient of shoppers use a loyalty

More information

WEST YORKSHIRE BUS STRATEGY

WEST YORKSHIRE BUS STRATEGY WEST YORKSHIRE BUS STRATEGY Phase 1 Consultation on Vision and Principles Introduction and Purpose There is a statutory requirement for the West Yorkshire Combined Authority (WYCA) to produce a Local Transport

More information

partnership report ITSO compliant Smartcard ticketing system Date of Meeting: 10 October 2008 Date of Report: 1 October 2008

partnership report ITSO compliant Smartcard ticketing system Date of Meeting: 10 October 2008 Date of Report: 1 October 2008 ITSO compliant Smartcard ticketing system partnership report Date of Meeting: 10 October 2008 Date of Report: 1 October 2008 Report by Assistant Chief Executive (Operations) 1. Object of report To seek

More information

Innovative Payment solutions

Innovative Payment solutions Innovative Payment solutions The future revealed 1 Innovative Payment solutions A thorough strategy to turn trends and ideas into profitable business solutions Spirit, dedication and knowledge With spirit,

More information

Seamless journeys from door to door. www.bettertransport.org.uk

Seamless journeys from door to door. www.bettertransport.org.uk Seamless journeys from door to door www.bettertransport.org.uk Seamless journeys from door to door If public transport is to offer a real and attractive alternative to cars, it needs to offer the same

More information

Less is More: Streamlining Commerce for the Campus Advantage

Less is More: Streamlining Commerce for the Campus Advantage Less is More: Streamlining Commerce for the Campus Advantage AGENDA Campus Commerce is BIG Business $$$ Revenue Opportunity is Growing Campus Cards are Used Everywhere for Almost Anything Technology What

More information

Must read news for all train customers.

Must read news for all train customers. Must read news for all train customers. The AT HOP card is coming. Onboard ticket sales are ending. Ticket types are changing. Must read news for all train customers. Key changes to train ticketing. Page

More information

Building on success. Virgin-Stagecoach and the InterCity East Coast franchise

Building on success. Virgin-Stagecoach and the InterCity East Coast franchise Building on success Virgin-Stagecoach and the InterCity East Coast franchise A new approach for a new franchise We believe the InterCity East Coast franchise has the opportunity to become a truly world

More information

Omnichannel Payments

Omnichannel Payments Omnichannel Payments The Connected Consumer The way consumers buy goods and services is changing profoundly We now exist in a truly global, connected and digital world. A world of choice that lets us purchase

More information

Open Payment Fare Systems Save money through operational efficiencies.

Open Payment Fare Systems Save money through operational efficiencies. Open Payment Fare Systems Save money through operational efficiencies. Open Payment Fare Systems Save money and allow transit agencies to focus on their core mission. Like many businesses worldwide, transit

More information

Zapp partners with leading retailers to bring mobile payments to millions of shoppers

Zapp partners with leading retailers to bring mobile payments to millions of shoppers STRICT EMBARGO UNTIL 00:01am 8 TH OCTOBER 2014 FINAL DRAFT v16 Press Release Zapp partners with leading retailers to bring mobile payments to millions of shoppers Sainsbury s, Asda, House of Fraser, Thomas

More information

Annual Analysis Card Payments

Annual Analysis Card Payments Annual Analysis Card Payments Cards and Transactions February 2014 With an expected GDP growth of 0.5% and an almost 1% decline in consumption, analysts define 2013 as a year of feeble economic recovery

More information

HIGHER EDUCATION: ADAPTING TO A CHANGING PAYMENT LANDSCAPE

HIGHER EDUCATION: ADAPTING TO A CHANGING PAYMENT LANDSCAPE HIGHER EDUCATION: ADAPTING TO A CHANGING PAYMENT LANDSCAPE globalpaymentsinc.co.uk Page 2 3 FOREWORD The payments landscape is changing at a faster rate than ever, with new innovations giving individuals

More information

Student Travel Options

Student Travel Options Environment Team Student Travel Options Is it time to your travel? www.le.ac.uk/travelplan 2 UNIVERSITY OF LEICESTER ENVIRONMENT TEAM Is it time to your travel? The University of Leicester has made a commitment

More information

The Region s Transport Authority

The Region s Transport Authority Agenda Item No. 12 The Region s Transport Authority Meeting: Integrated Transport Authority Date: Monday 28 April 2014 From: Subject: Lead Member: Head of Sustainability Cycle Charter Fair, Accessible

More information

Improving Britain s Railway

Improving Britain s Railway Improving Britain s Railway Britain s railway has changed beyond recognition since privatisation. By switching the focus to passengers and investing billions of pounds on improving services, train companies

More information

Position Paper. issuers. how to leverage EC s regulation proposal. on interchange fees for card-based payment transactions

Position Paper. issuers. how to leverage EC s regulation proposal. on interchange fees for card-based payment transactions Position Paper issuers how to leverage EC s regulation proposal on interchange fees for card-based payment transactions The issuing landscape has dramatically changed over the last few years increased

More information

MILLENNIALS EXPECTATIONS VS RETAILERS PRIORITIES BRIDGING THE OMNI-CHANNEL REALITY GAP TO DRIVE GROWTH A CHASE PAYMENTECH BLUEPRINT

MILLENNIALS EXPECTATIONS VS RETAILERS PRIORITIES BRIDGING THE OMNI-CHANNEL REALITY GAP TO DRIVE GROWTH A CHASE PAYMENTECH BLUEPRINT MILLENNIALS EXPECTATIONS VS RETAILERS PRIORITIES BRIDGING THE OMNI-CHANNEL REALITY GAP TO DRIVE GROWTH A CHASE PAYMENTECH BLUEPRINT AT A GLANCE 2015 is the Year of the socalled Millennial (18-34 year olds)

More information

Payment Services. The Retail Solution. for large and multi-national retailers

Payment Services. The Retail Solution. for large and multi-national retailers Payment Services The Retail Solution for large and multi-national retailers A one-stopshop solution for retailers Contents SIX Payment Services 04 The customer experience 05 The Retail Solution 06 Our

More information

e: info@amco.gr w: www.amco.gr Inspired Technologies

e: info@amco.gr w: www.amco.gr Inspired Technologies Amco SA 25 Amfiaraou str., PO 10442, Athens, Greece Production plant 7th Km Korinthou-Argous Nat. Road PO 20100, Korinthos, Greece t: +30 2105907000 f: +30 2105912711 e: info@amco.gr w: www.amco.gr Inspired

More information

Retail Business Technology Expo 2011

Retail Business Technology Expo 2011 Retail Business Technology Expo 2011 Press Pack Stand # 212 March 16-17, 2011 For further information please contact: Clare Cockroft PR Manager Tel: +44 (0)114 292 6416 ccockroft@tnsi.com ANNOUNCES PLANS

More information

Mobile Wallet Platform. Next generation mobile wallet solution

Mobile Wallet Platform. Next generation mobile wallet solution Mobile Wallet Platform Next generation mobile wallet solution Introduction to mwallet / Mobile Wallet Mobile Wallet Account is just like a Bank Account User s money lies with the Mobile Wallet Operator

More information

siemens.com/mobility Travel smarter with electronic ticketing

siemens.com/mobility Travel smarter with electronic ticketing siemens.com/mobility Travel smarter with electronic ticketing Translated reprint from: Nahverkehrs-praxis, March 2013 Travel smarter with electronic ticketing In future, intelligent electronic ticketing

More information

Open the doors of opportunity with contactless ticketing

Open the doors of opportunity with contactless ticketing Open the doors of opportunity with contactless ticketing Smooth journeys. Secure transactions. It s time to transform transport Your city is unique. And with that comes a unique set of challenges. But,

More information

STAYING ON TOP IN AN INDUSTRY ON THE MOVE NCR Travel Services has what it takes to help you deliever what your customers are asking for

STAYING ON TOP IN AN INDUSTRY ON THE MOVE NCR Travel Services has what it takes to help you deliever what your customers are asking for STAYING ON TOP IN AN INDUSTRY ON THE MOVE NCR Travel Services has what it takes to help you deliever what your customers are asking for An NCR Travel Brochure Happy customers? It s all about being ready.

More information

The new school meals payment system

The new school meals payment system The new school meals www.cardiff.gov.uk/catering cashlesscatering@cardiff.gov.uk www.parentpay.com Introduction Welcome to your guide to the exciting new Biometric Cashless system that we are introducing

More information

Internal & External Factors. Internal Factors. External Factors. Political. Economic

Internal & External Factors. Internal Factors. External Factors. Political. Economic Internal & External Factors Internal Factors Availability of finance Availability of staff Availability of time Experience/Training of staff Equipment available Current technology Quality of products Leadership/Quality

More information

Integration of innovative technologies in the public transport system

Integration of innovative technologies in the public transport system Integration of innovative technologies in the public transport system Common Information Ltd BMS Technology develops and integrates innovative technologies, offering its solutions for both public and private

More information

PAYMENT SERVICE PROVIDER ACCESS

PAYMENT SERVICE PROVIDER ACCESS PAYMENT SERVICE PROVIDER ACCESS Widening access and choice February 2016 A Bacs white paper 1 FOREWORD This is an exciting time for the financial services industry. As the market evolves, Bacs is keen

More information

SunGO Fare Payment General Information

SunGO Fare Payment General Information SunGO Fare Payment General Information What is SunGO? SunGO utilizes Smart Card technology to provide a convenient way to pay and transfer throughout the region with ease on Sun Tran, Sun Express, Sun

More information

Transport Mobility Management: Small Changes - Big Impacts

Transport Mobility Management: Small Changes - Big Impacts Transport Mobility Management: Small Changes - Big Impacts Understanding TMM in the Urban Context Damian PRICE and Amy LEATHER Abstract Although Transport Mobility Management (TMM) is still considered

More information

Innovative ticketing systems for public transport

Innovative ticketing systems for public transport 10 Innovative ticketing systems for public transport The CIVITAS Initiative is a European action that supports cities in the implementation of an integrated sustainable, clean and energy efficient transport

More information

Welcome to Sheffield The UK s most business friendly city

Welcome to Sheffield The UK s most business friendly city E-learning Welcome to Sheffield The UK s most business friendly city E-learning Sheffield is increasingly being seen nationally and internationally as one of the most business friendly cities in the UK,

More information

We make cards and payments work for people as a part of everyday life. We bring information to life

We make cards and payments work for people as a part of everyday life. We bring information to life We make cards and payments work for people as a part of everyday life We bring information to life 2 EVRY is a leading IT company in the Nordic region. Through advice, technology and solutions, EVRY brings

More information

Get Smart: Subway Smartcard Ticketing. Dan Schoenhofen, Strathclyde Partnership for Transport ds5@spt.co.uk

Get Smart: Subway Smartcard Ticketing. Dan Schoenhofen, Strathclyde Partnership for Transport ds5@spt.co.uk Get Smart: Subway Smartcard Ticketing Dan Schoenhofen, Strathclyde Partnership for Transport ds5@spt.co.uk INTRODUCTION 1. Background 1.1 Strathclyde Partnership for Transport Strathclyde Partnership for

More information

The Connected Stadium

The Connected Stadium The Connected Stadium 20 Ways to Increase Revenues with Web and Mobile Technologies Web and mobile technologies are changing the way people live. How people communicate, work, and spend their leisure time

More information

How to use your go card on the TransLink network. TransLink go card user guide

How to use your go card on the TransLink network. TransLink go card user guide How to use your go card on the TransLink network TransLink go card user guide Contents The benefits of travelling using go card 2 How to travel using your go card 3 How to top up your go card 4 Touch on

More information

A new Garden Neighbourhood for West Guildford An opportunity for Smart Growth. university of surrey November 2013

A new Garden Neighbourhood for West Guildford An opportunity for Smart Growth. university of surrey November 2013 A new Garden Neighbourhood for West Guildford An opportunity for Smart Growth university of surrey November 2013 A new Garden Neighbourhood for West Guildford Preface Since the County and Borough Councils

More information

Kevin Hayler. Where I m from

Kevin Hayler. Where I m from THE PROPOSITION Where I m from I ve worked in the Credit Card industry for over 17 years, starting in 1995 with Barclaycard as a Sales Manager, progressing through the ranks before moving to Bank of Scotland

More information

THE 7 STEPS TO A SUCCESSFUL CRM IMPLEMENTATION DEPLOYING CRM IN THE NEW ERA OF CONNECTED CUSTOMERS

THE 7 STEPS TO A SUCCESSFUL CRM IMPLEMENTATION DEPLOYING CRM IN THE NEW ERA OF CONNECTED CUSTOMERS THE NEW ERA OF ABOUT THE AUTHOR Paul Rogers is the Head of Customer Experience and CRM within HCL s Applications Division. Based in London, Paul is responsible for leading HCL s CRM consulting and technology

More information

Mobile Trust Net. Powering the mobile revolution MOBILE TRUST NET

Mobile Trust Net. Powering the mobile revolution MOBILE TRUST NET Mobile Trust Net Powering the mobile revolution MOBILE TRUST NET 1 Trust is everything Trust is critical to the current phase of the mobile revolution. Without trust, users won t try services that ask

More information

A smart mobile fare collection system for public transit

A smart mobile fare collection system for public transit A smart mobile fare collection system for public transit A W A R D S Powerful Answers Award HopOn s Unique Solution HopOn is a unique solution that can be easily integrated in every form of public transit:

More information

Mobility Management in the Build-up to the London Olympic and Paralympic Games. Adrian Bell Transport for London Cycling, Walking & Accessibility

Mobility Management in the Build-up to the London Olympic and Paralympic Games. Adrian Bell Transport for London Cycling, Walking & Accessibility Mobility Management in the Build-up to the London Olympic and Paralympic Games Adrian Bell Transport for London Cycling, Walking & Accessibility Presentation for POLIS Network 19 December 2007 Walking

More information

Transport for London. Projects and Planning Panel. Procurement of the Revenue Collection System and Services Date: 26 February 2014

Transport for London. Projects and Planning Panel. Procurement of the Revenue Collection System and Services Date: 26 February 2014 Agenda Item 5 Subject: Transport for London Projects and Planning Panel Procurement of the Revenue Collection System and Services Date: 26 February 2014 1 Purpose 1.1 This paper is to inform the Panel

More information

EPoS and Ecommerce Solutions for Independent Retailers

EPoS and Ecommerce Solutions for Independent Retailers EPoS and Ecommerce Solutions for Independent Retailers The future of independent retail is multi-channel. Successful independent retailers will need to have a real time, single view of customers, stock

More information

LegCo Panel on Transport Octopus Common Ticketing System

LegCo Panel on Transport Octopus Common Ticketing System LegCo Panel on Transport Octopus Common Ticketing System PURPOSE Members raised a number of questions on the details of the management and operation of the Octopus common ticketing system by the Creative

More information

VENTRA GROUP SALES. FAQs. What options do I have for Group Sales? Frequently Asked Questions

VENTRA GROUP SALES. FAQs. What options do I have for Group Sales? Frequently Asked Questions VENTRA GROUP SALES Frequently Asked Questions The transition to Ventra offers new opportunities for organizations that previously purchased CTA bulk sales fare cards. CTA is committed to making the transition

More information

SmartConnect Glossary of Terms Version 1.4

SmartConnect Glossary of Terms Version 1.4 SmartConnect Glossary of Terms Version 1.4 Ad hoc works Analysis Basic hosting Bureau facilities Card carrier Card design Card enabled services Card Explorer software Card fulfilment Work undertaken on

More information

Southampton Local Sustainable Transport Fund

Southampton Local Sustainable Transport Fund Centre for Sustainable Travel Choices Southampton Local Sustainable Transport Fund First Annual Report 1 April 2012 to 31 March 2013 TWE ET1 Funded by the Department for Transport This report This report

More information

Travelling in UK Cities Today

Travelling in UK Cities Today Travelling in UK Cities Today A Xerox Report April 2015 Contents Introduction 3 Methodology 4 Key Findings 5 Executive Summary of Findings 7 Xerox Commentary and Conclusions on the Findings 12 Sample Profile

More information

DRAFT ESSEX BUS AND PASSENGER TRANSPORT STRATEGY 2015

DRAFT ESSEX BUS AND PASSENGER TRANSPORT STRATEGY 2015 Essex County Council contact@essex.gov.uk Date 18 March 2015 Please ask for Matthew Winslow Department Strategic Planning Tel. No 01268 294868 E-Mail matthew.winslow@basildon.gov.uk Ref BF1-MJW/18.03.15

More information

Websites. Digital Marketing. ecommerce.

Websites. Digital Marketing. ecommerce. Websites. Digital Marketing. ecommerce. About Statement Statement is an award winning digital & ecommerce agency based at Unity Works, Wakefield. Our mission statement is We help companies grow in a digital

More information

Competition in the. Achieving best value for water and sewerage customers. www.watercommission.co.uk. Email: licensing-enquiries@watercommission.co.

Competition in the. Achieving best value for water and sewerage customers. www.watercommission.co.uk. Email: licensing-enquiries@watercommission.co. www.watercommission.co.uk Email: licensing-enquiries@watercommission.co.uk Competition in the Scottish Water Industry Phone: +44(0)1786 430200 Achieving best value for water and sewerage customers Water

More information

We want to know what you think

We want to know what you think We want to know what you think Please tell us what you think about npower. We have asked Ipsos MORI, a leading independent research company, to help us collect feedback to improve the services we provide.

More information

Frequently Asked Questions

Frequently Asked Questions Frequently Asked Questions About us... 2 Why is ZCW donating charging stations?... 2 How are you funded?... 2 What marketing will you do to help promote my business?... 2 What is OCM?... 2 What is ZeroNet?...

More information

Smart Ride: European transit systems move to contactless mobile payments Trends and Developments, May 05, 2015

Smart Ride: European transit systems move to contactless mobile payments Trends and Developments, May 05, 2015 Industry trends suggest that transit system operators are moving away from traditional methods of payment such as cash, tokens and paper tickets to a variety of electronic payment methods, including near

More information

Advanced Technologies

Advanced Technologies Amco sa Head office 2 Anakreontos Str., PO 12243, Aigaleo Athens, Greece Production plant 7th Km Korinthou-Argous Nat. Road PO 20100, Korinthos, Greece t: +30 2105907000 f: +30 2105912711 e: info@amco.gr

More information

The firm. of the future. Accelerating sustainable progress. Your business technologists. Powering progress

The firm. of the future. Accelerating sustainable progress. Your business technologists. Powering progress The firm of the future Accelerating sustainable progress Your business technologists. Powering progress At Atos we strive to create the firm of the future. We believe that bringing together people, technology

More information

Developing a mobile strategy. How to make the most of new online opportunities

Developing a mobile strategy. How to make the most of new online opportunities Developing a mobile strategy How to make the most of new online opportunities Contents 3 Executive summary 4 The mobile opportunity 5 A strategic approach 7 Mobile transactions 9 Key takeouts 10 About

More information

Multi-channel mobile marketing and CRM solutions for Mobile Network Operators

Multi-channel mobile marketing and CRM solutions for Mobile Network Operators Multi-channel mobile marketing and CRM solutions for Mobile Network Operators future mobile technology marketing business entertainment media Interactive Messaging (SMS, MMS, Email and Voice) Mobile Internet

More information

Changing the shape of British retirement. www.homewise.co.uk

Changing the shape of British retirement. www.homewise.co.uk Changing the shape of British retirement Free Phone 0800 043 33 66 About us Welcome to Homewise Like many people, you may have spent years looking forward to a dream retirement lifestyle, perhaps wanting

More information

PAYWARE MERCHANT MANAGED SERVICE

PAYWARE MERCHANT MANAGED SERVICE PAYWARE MERCHANT MANAGED SERVICE PAYware MerchanT Managed Service We focus on payments, so you can drive sales Whether you re selling goods or services, managing your own internal high volume payments

More information

The Adoption of EMV Technology in the U.S. By Dave Ewald Global Industry Sales Consultant Datacard Group

The Adoption of EMV Technology in the U.S. By Dave Ewald Global Industry Sales Consultant Datacard Group The Adoption of EMV Technology in the U.S. By Dave Ewald Global Industry Sales Consultant Datacard Group Abstract: Visa Inc. and MasterCard recently announced plans to accelerate chip migration in the

More information

White paper: EMV Payments in Transport Consult Hyperion. info@chyp.com

White paper: EMV Payments in Transport Consult Hyperion. info@chyp.com White paper: EMV Payments in Transport Consult Hyperion info@chyp.com Executive summary Public transport ticketing has come a long way over the last 30 years, moving from paper-based tickets and magnetic

More information

This paper provides the Panel with an annual update on the progress and plans for delivering sustainability in TfL.

This paper provides the Panel with an annual update on the progress and plans for delivering sustainability in TfL. Safety, Acessibility and Sustainability Panel Date: 18 December 2014 Item 7: Sustainability Update This paper will be considered in public 1 Summary This paper provides the Panel with an annual update

More information

Beaconstac. How Retailers can go Omni channel using Beacons

Beaconstac. How Retailers can go Omni channel using Beacons Beaconstac How Retailers can go Omni channel using Beacons 1 Contents Why beacons are the key to omni channel retail 3 What is omni channel and why it is a must have for retailers 3 How retail stores can

More information

TRANSAX Merchant Services Accept more! Better service, lower rates.

TRANSAX Merchant Services Accept more! Better service, lower rates. TRANSAX Merchant Services Accept more! Better service, lower rates. PAY LESS FOR YOUR CARD MACHINE. GET A GREAT DEAL MORE. Accepting card payments is a quick, efficient and secure way of processing customer

More information

The future of payments

The future of payments The future of payments TNS 2013 future of payments study. TNS UK undertook research among 1702 UK consumers who had recently made payments, about those purchase occasions. The research was carried out

More information

Mobile Near-Field Communications (NFC) Payments

Mobile Near-Field Communications (NFC) Payments Mobile Near-Field Communications (NFC) Payments OCTOBER 2013 GENERAL INFORMATION American Express continues to develop its infrastructure and capabilities to support growing market interest in mobile payments

More information

Inside the Mobile Wallet: What It Means for Merchants and Card Issuers

Inside the Mobile Wallet: What It Means for Merchants and Card Issuers Inside the Mobile Wallet: What It Means for Merchants and Card Issuers Welcome to the age of Universal Commerce commerce that is integrated, personalized, secure, open, and smart. The lines between in-store

More information

RUSH HAIR FRANCHISE BE YOUR OWN BOSS

RUSH HAIR FRANCHISE BE YOUR OWN BOSS RUSH HAIR FRANCHISE BE YOUR OWN BOSS Contents Who We Are & What We Believe Franchising With Rush Hair & Beauty It s A Growth Industry Our Long Term Vision and Goals Franchise Key Points Ongoing Support

More information

EZ-Link Pte Ltd - A Contactless Smart Card Business Beyond Transport

EZ-Link Pte Ltd - A Contactless Smart Card Business Beyond Transport EZ-Link Pte Ltd - A Contactless Smart Card Business Beyond Transport Transport Ticketing 2010 28 Jan 2010 AVP, Finance & Admin Jocelyn Luo EZ-Link in Singapore Business Structure Parent Company Approved

More information

The project provided NCC with a system that enabled a step change in the level of off-bus ticket sales and had the aims of delivering:

The project provided NCC with a system that enabled a step change in the level of off-bus ticket sales and had the aims of delivering: On street ticket vending machines A Introduction Norfolk County Council (NCC) has developed a Public Transport Major Scheme to improve public transport interchange and bus priority in Norwich City Centre.

More information