Centre for Facilities Management Realdania Research. Susanne Balslev Nielsen, M.Sc., Ph.D. IFMA-conference, Stockholm, 6.

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1 Centre for Facilities Management Realdania Research Susanne Balslev Nielsen, M.Sc., Ph.D. IFMA-conference, Stockholm, 6. November 2007

2 Agenda History Ongoing projects First results New publications 2 DTU Management, Danmarks Tekniske Universitet

3 3 DTU Management, Danmarks Tekniske Universitet

4 Centre for Facilities Management (CFM) Center leader: Per Anker Jensen Deputy: Susanne Balslev Nielsen Founding: 25. mio DKK Realdania (33 SEK) 20. mio DKK co-funding (26 SEK) : Realdania Research Center National research network Centre committee Scientific advisory board 6 ongoing projects incl Ph.D. 4 DTU Management, Danmarks Tekniske Universitet

5 The market for FM in Denmark How many millions DKK is FM representing in Denmark? What is included in the market? What is the potential market, and the current? How are the marked structured and what are the tendencies? Overview and visibility of FMmarked Project period: 2008 Project leaders: Per Anker Jensen Henrik Stener Pedersen, Rambøll Management ENVIRONMENT ICT SPACE RECEPTION CORE FURNITURE BUSINESS CATERING OPERATION CLEANINGMOVES PROJECTS & MAINTENAN CE 5 DTU Management, Danmarks Tekniske Universitet

6 The Danish Marked for FM? FM providers FM buyers Size of company (44% employees) Branch (33% in building and construction) Desk research + survey of 103 FM providersreception CORE Building operation other services FURNITURE BUSINESS Education level CATERING OPERATIO Fixing of prices CLEANING Marked: mio DKK ( mio SEK) MOVES PROJECTS N & MAINTENA NCE Expectations of the future Growth 63% more services, 73% more collaboration More holistic solutions ICT SPACE 6 DTU Management, Danmarks Tekniske Universitet

7 Sustainable Facility Managment (SFM) FM is an important key to sustainable development of cities, since the interplay between us, users and facilities determine the resulting environmental burden. Which understandings of SFM exists? How does new examples of SFM open for implementation of: New technologies, New processes New organisations and New SFM-strategies What are the possibilities and barriers of these new initiatives? What can be learned from current experiences? 3½ år, Ph.D.-stud Project leader: Susanne Balslev Nielsen 7 DTU Management, Danmarks Tekniske Universitet

8 Sustainable Facilities Management Housing in building blocks Ownerships and SFM Literature study, survey, workshop, interviews SFM: not one strategy Saving energy, water: relatively easy Social housing in front Barriers: Lack of knowledge: technique, benefits SFM not included in building administration Dwellers see costs as not desirable Report out by 12 November DTU Management, Danmarks Tekniske Universitet

9 Facilities for creative environments Much interest in creative environments - How facilities can support creative environments? Give overview and understanding: - perspectives of facilities and their role for creative environments Theoretical perspectives and cases - Especially campus development 2½ years Project leader Birgitte Hoffmann 9 DTU Management, Danmarks Tekniske Universitet

10 Implementation of operational knowledge in building activities Today mistakes and incomprehensive building design are made which are either so expensive to maintain or so incomprehensive that they have to be changed How can knowledge about building operation change this? How big is the problem? What are the courses 3½ år incl. Ph.d. Project leaders: Poul Henrik Due, COWI and Torben Damgaard, South Danish University 10 DTU Management, Danmarks Tekniske Universitet

11 ICT-based Innovation in the FM Supply Chain Large potentials for innovation and ICT in FM supply chain - Lack of academic knowledge about the topic - How can SME s use ICT for increased efficiency and added value - Lack of documented knowledge for practitioners 3½ years, incl. ph.d.-study 3½ år, ph.d.-studie Project leader: Ada Scupola, Roskilde University 11 DTU Management, Danmarks Tekniske Universitet

12 Strategic Partnerships within FM Strategic partnerships are often going wrong! Knowledge about when to choose collaboration within FM and how? Explore examples of partnerships within FM Explore flexible strategic partnerships Produce a handbook in strategic partnerships in FM 2 years Project leader: Per Anker Jensen 12 DTU Management, Danmarks Tekniske Universitet

13 13 DTU Management, Danmarks Tekniske Universitet

14 14 DTU Management, Danmarks Tekniske Universitet

15 Tack! More information: Per Anker Jensen, 15 DTU Management, Danmarks Tekniske Universitet

Facilities Management Research in the. Past, Present and Future. Per Anker Jensen and Susanne Balslev Nielsen (editors)

Facilities Management Research in the Nordic Countries Past, Present and Future Per Anker Jensen and Susanne Balslev Nielsen (editors) FACILITIES MANAGEMENT RESEARCH IN THE NORDIC COUNTRIES: PAST, PRESENT