Eduserv Managed Cloud Solutions. Helping you to migrate securely to the cloud
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1 Eduserv Managed Cloud Solutions Helping you to migrate securely to the cloud
2 2 7 We understand your IT challenges Why we are the trusted partner of government and charities Economic pressures, growing demand for online digital services and the ever increasing need to be more flexible means that public sector and charity organisations are seeking new IT solutions to support their business strategies. We are helping public sector and charity organisations to improve services, reduce costs, free-up real estate and increase security by migrating to cloud based solutions. We understand that not every organisation is the same. We have a team of consultants who will work with you to understand your business and provide bespoke professional services to help you adopt the right cloud solution for you. No matter where you are on your journey to the cloud we have the professional services, managed services and infrastructure services to help you plan and implement a migration strategy. 2 7 Organisations are seeking solutions that are: 2 7 Flexible The ability to rapidly scale cloud solutions up and down according to demand helps to ensure responsiveness to the needs of users and improve service delivery. Cost effective The ease of procurement and multiple pricing options available for cloud solutions helps organisations transform their IT estates into ones that are cost effective and fit for the future. Secure Secure working practices, robust governance, Pan Government Accreditation and UK data sovereignty help to ensure the confidentiality, integrity and availability of your data. For over 25 years, Eduserv has worked with leading UK public sector and charity organisations on their IT transformation projects. We believe that sustained high-value can only be delivered through deep and trusted relationships with our customers. As a not-for-profit, our business philosophy is centered on creating lasting customer value rather than short-term shareholder gain. We are flexible in providing outsourced solutions, whether you want to take a phased migration approach or make the full journey from a largely on-premise, physical IT estate to a predominantly cloud, virtual estate. We helped BIS share services with its partners to improve the consistency of its web services. Not only did it improve services, it also reduced costs by more than 5 million. Eduserv at-a-glance: 1+ staff, + of whom are security cleared 25 years serving the public sector and charities Experienced business and technical consultants Fully-managed cloud services Pan Government Accreditation at IL2 and IL3 Own, sq ft UK primary data centre and UK secondary data centre at partner site Public Services Network (PSN) connectivity Janet connectivity vcloud Powered VMware Partner Microsoft Gold Partner Already a reliable partner to the public sector and charities, we have a proven track record of helping to save millions with our solutions.
3 Our services at a glance Helping you on your cloud migration journey Eduserv offers a range of services to support you throughout your migration to the cloud. Whether you have developed a clear plan and need experts to help implement it, or you need advice creating your cloud migration strategy, we will help you securely and efficiently achieve your goals. Gain peace of mind that your data is secure and resilient, housed in Eduserv s own UK data centre. 2 7 Professional services Our professional services team will help you align your IT strategy with your business goals, then plan and implement your migration to the cloud. Managed services We can manage all your cloud services freeing up your staff to focus on your core business. And we will continue to work with you to make sure you re always benefiting from the latest technologies and to continuously improve your services and efficiency. Industry leading infrastructure Our colocation and cloud services offer you a flexible route to cloud migration, driven by your business priorities. We support a range of hybrid cloud models so we can help you with a phased migration whatever set-up you need. Digital development We design and develop websites and content management solutions, helping organisations become digital by default. Consultancy Managed infrastructure services Continual service improvement Business analysis IT and business strategy alignment Cloud strategy Colocation Managed public and private clouds at IL, IL2 and IL3 Hybrid cloud deployments Regular service reviews Capacity and process improvement Customer-led innovation
4 Professional Services Everyone has been an absolute pleasure to work with. For a project of this size and intensity, we couldn t have wished for a better outcome. Our professional services team brings a diverse range of skills and experience across the business, technical and security domains. You will work with the same consultants pre- and post- sales for a consistently high level of service. We will work with you to assess what can be moved to the cloud and to define an iterative design and migration process in line with your business needs. Our professional services Cloud Strategy & Roadmap Cloud Design Cloud Migration Eduserv professional services can be procured individually or in combination. Cloud Strategy We assess the business drivers and benefits for strategic cloud adoption, then develop an associated cloud strategy and high-level roadmap that is aligned to your business goals. Cloud Design We develop a comprehensive set of requirements, a solution architecture and detailed designs to ensure that new services and legacy systems can run effectively on cloud infrastructure. Cloud Migration We support your migration to the cloud, ensuring that infrastructure, users and applications are transitioned smoothly and that the continuity of your business is maintained. Key benefits Our professional services can help you: Identify and implement the right solution to achieve your objectives Align your cloud strategy to your business goals Reduce the risk and cost of cloud adoption
5 Managed Services Our managed services offer real value by providing the expert skills needed to take over the day-to-day running of your IT estate. We help you to save money and improve the security, performance and reliability of your services. Service Desk Managed Applications & Databases Managed Hardware We look after your colocated physical systems, taking care of monitoring, maintenance and service desk support. Managed Infrastructure We manage the day-to-day running of your public and private clouds and monitor and maintain your virtual IT estate, operating systems and network connectivity. We needed a hosting service that could cut our costs, reduce our carbon emissions and ensure excellent uptime. Not only did we get more for less, we got something better for less. Bill Hudson, Head of Supplier Management, Department for Education Managed Hardware Managed Cloud Services Managed Database We look after the day-to-day running, monitoring and backup of your databases, including the security, availability, recoverability and performance. Key benefits Colocation IaaS Managed Application We look after the running of your applications. Whether they are off-the-shelf or bespoke, we work to maximize their availability and performance and minimize any security risks. Our managed services can help you: Focus on your core business and IT priorities Improve uptime of business critical services Deliver assured, SLA-backed, services
6 Infrastructure Services Cloud Compute (IL-IL2) Cloud IaaS Multi-tenanted public cloud infrastructure, delivering compute, storage and network connectivity from our UK data centres at Business Impact Levels IL, IL2 and IL3. A choice of payment models, short-term contract options and on/off-boarding support gives you a flexible and cost effective way to move to the cloud without lock-in. Private cloud IaaS Secure, uncontended compute, storage and network connectivity. You ll get all the benefits of cloud computing on a dedicated platform with security up to Business Impact Level IL3, all managed on your behalf by Eduserv. We support a range of hybrid cloud models to facilitate phased cloud migration. Physical systems / public cloud hybrid We can integrate with physical infrastructure located on your premises, in Eduserv s data centre or with a third-party provider. Private / public cloud hybrid We can integrate with existing on-premise private clouds. Alternatively, we can host your private clouds and integrate them with our public cloud services. Eduserv / third-party cloud hybrid Our public and private clouds can securely integrate with third party clouds such as Amazon AWS and Windows Azure. On-premise physical infrastructure Key features of our cloud services include: 99.9% availability A choice of pricing models Cloud Compute (IL3) Private Cloud Compute (IL3) Eduserv managed cloud and colocation services Key benefits other Third-party public cloud services Our infrastructure services can help you: Pan Government Accreditation at IL2 and IL3 to host OFFICIAL information Network connectivity to core carriers and public sector networks Business hours or 24/7 technical support Improve the security and availability of services Reduce your hosting costs Increase business agility and innovation Windows and the Windows logo are trademarks of Microsoft Corporation. The AWS logo is a trademark of Amazon.com inc.
7 About Eduserv We are a UK not-for-profit SME. We work with some of the largest public sector and charity organisations in the UK. As a not-for-profit organisation we pride ourselves on our ability to deliver real value to the public good organisations we work with, helping them to get the most out of their IT. A combination of service satisfaction and the resulting benefits to their businesses means that our customers like to develop long-term relationships with us. Our aim is to be our customers most trusted IT supplier. For more information about how our services can help your organisation sales@eduserv.org.uk or phone We are dedicated to helping organisations make better use of cloud technologies for public benefit. WEB-141.
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