Arrival Guide. Arrival Guide. for incoming exchange students

Transcription

1 Arrival Guide for incoming exchange students

2 University College Ghent 6 Campuses 9 International Relations Offices 10 Registration 12 Student Services and Student Life 12 Accommodation 14 Catering 14 Culture 16 Psycho-social assistance 16 Sports 18 Other Sport activities 19 Student Jobs 21 Your departure 21 Documents 21 Deregistration at the city of Ghent Belgium Flanders Ghent 24 Belgium 25 Flanders 25 Multicultural society 25 Interpersonal relations 27 Ghent 29 Interesting addresses in Ghent 30 Important contacts and information 30 Banks 30 City library 30 Important telephone numbers 30 Medical care 31 Mobile phone companies 31 Police 33 Public holidays 34 Post office 34 Swimming pools 34 Prices 35 Student Unions for International Students 36 Transport 36 Bike 36 Public transport in Ghent 37 Train 37 Taxi 38 Waste management 38 Waste collection calendar 38 Collecting of the waste 38 Types of waste 40 Survival dictionary Dutch 44 More information? 45 Notes Arrival Guide Welcome to! It is with great pleasure that we welcome inter national students to University College Ghent. Aiming at an international identity, is looking forward to receiving students from a variety of countries and cultures. As a foreign student you bring with you your cultural traditions, perspectives and contacts. We are sure that your contributions will enrich our learning environment. We are situated in Flanders most popular student city Ghent, which was called Europe s best kept secret by Lonely Planet and listed by Geographic Traveler Magazine as the most authentic historic city in the world. Every year Ghent attracts students for higher education studies, which effectively makes it the higher education capital of Flanders Welcome to what we trust will be an exciting time at our institution! Dr. Robert Hoogewijs, Rector 3

3 University College Ghent 4 5

4 K.L Ledeganckstraat Koningin Elisabethlaan Sint Piertersplein Campuses has 7 campuses spread over Ghent and 1 campus in Aalst: Arrival Guide Please check with your inter national relations coordinator on which campus(es) you will be attending classes! Campus addresses: Mariakerke, Eeklo R4 Oostende E40 Deinze Watersportbaan Eeklo Drongensesteenweg Blaarmeersen Beukenlaan Adolphe Pégoudlaan Schoonmeers -straat CAMPUS SCHOONMEERSEN Palinghuizen R40 Nieuwewandeling Rooigemlaan Sint-Denijslaan Kortrijksesteenweg P SPORT HAL B C D A Coupure Links Ryhovelaan Martelaarslaan Groot- Brittannië laan Vosk en slaan Wondelgemstr Nieuwevaart Gasmeterlaan Burgstraat Oude Houtlei Bijlokekaai CAMPUS MERCATOR Kon. Albertlaan De Pintelaan De sterre kortrijksesteenweg Krijgslaan Lange Steenstraat Kortrijksepoortstraat CAMPUS BIJLOKE Zelzate CAMPUS HOOGPOORT CAMPUS HOOGPOORT Volderstraat Charles de Kerckhovelaan GENT SINT- PIETERS Oudenaardsesteenweg Citadelpark Steenaker Sleepstr aat Overpoort-Sint Pietersnieuwtraat Ottogracht CAMPUS LEDEGANCK Franklin-Rooseveltlaan CAMPUS VESALIUS Muidelaan Steendam Keizer Karelstraat ZUID Citadellaan Burggravenlaan Dok-Noord Afrikalaan Koopvaardijlaan Antwerpsesteenweg Vlaamse Kaai Land van Waaslaan GENT DAMPOORT Dendermondsesteenweg Brusselsesteenweg Lochristi Antwerpen E17 CAMPUS MELLE FACULTY OF EDUCATION, HEALTH & SOCIAL WORK Campus Ledeganck K.L. Ledeganckstraat 8 Campus Schoonmeersen Valentin Vaerwyckweg 1 Voskenslaan 270 Campus Vesalius Keramiekstraat 80 FACULTY OF SCIENCE & TECHNOLOGY Campus Melle Brusselsesteenweg 161 FACULTY OF BUSINESS & INFORMATION MANAGEMENT Campus Aalst Arbeidstraat 14 BE-9300 Aalst Campus Mercator Henleykaai 84 Campus Schoonmeersen Valentin Vaerwyckweg 1 Voskenslaan 270 SCHOOL OF ARTS Campus Bijloke J. Kluyskensstraat 2 Campus Aalst Dendermonde Steenweg op Aalst Grote Steenweg Noord Heerweg Noord Kortrijk E17 Melle, Zelzate R4 Brussel E40 Campus Schoonmeersen Valentin Vaerwyckweg 1 Voskenslaan 270 Campus Hoogpoort Hoogpoort 64 Gent N9 Gentsesteenweg Siesegemlaan Boudewijnlaan Arbeidstraat CAMPUS HoGent H.Hartlaan Leopold - laan Albrechtlaan Moorsel R41 Brusselsesteenweg Oostende E40 Parklaan Ninovesteenweg Brussel N9 Churchillsteenweg Brussel E40 6 7

5 International Relations Offices Campus Schoonmeersen SINT-DENIJSLAAN Valentin entrance Vaerwyckweg P B D N entrance SPORTHAL CAMPUS SCHOONMEERSEN A C Schoonmeersstraat entrance Voskenslaan entrance entrance tram tunnel Kortrijksesteenweg VOSKENSLAAN Flanders Expo Oudenaardsesteenweg Gent Sint-Pieters Sterre pedestrian tunnel The international relations at are organised at Central and at Faculty level. The link between the Central International Relations Office and the faculties of is maintained via the international relations coordinators, one of which can be found at each faculty. They are in charge of all sorts of exchange (student and teacher mobility) and they are responsible for cooperation initiatives with other institutions. International Relations Office Central Administration T international@hogent.be International Relations Offices at the faculties FACULTY OF EDUCATION, HEALTH AND SOCIAL WORK Mrs. Marian De Baets T fehs.international@hogent.be fmw.hogent.be FACULTY OF SCIENCE AND TECHNOLOGY Mrs. Inez Adriaensen T flst.international@hogent.be fnt.hogent.be FACULTY OF BUSINESS AND INFORMATION MANAGEMENT Mrs. Maaike Dhondt T fbim.international@hogent.be fbo.hogent.be SCHOOL OF ARTS Mr. Jan De Jonckheere T scha.rc.international@hogent.be schoolofarts.be 8 9

6 Registration Registration at University College Ghent Upon arrival, exchange students must go to the International Relations Office at their faculty for final registration. Please contact your faculty for an appointment. During this appointment the international relations officer will go through the application file to see whether it is complete. Your picture will be taken and you will receive your student card. You need this student card at the university college s restaurants, the sports center, libraries and to use our computer facilities. Registration at the City of Ghent: the Foreigners Registration Office All exchange students staying in Ghent have to report to the Foreigners Registration Office of the City of Ghent within eight working days after arrival. There are 2 possibilities: 1. You want to keep your home address and only require a temporary accommodation address. Please go to the Foreigners Registration Office and bring along the following documents to the office: passport or identity card study certificate: proof of registration at the host institution 4 passport photographs on a white background 10 registration fee You will immediately receive an Annexe 33, valid till 31 October 2014 and you will not be registered as an inhabitant of the City of Ghent. Since this is not a domicile there is no need for online registration. We recommend EU exchange students to follow this procedure. Please note that if you follow this procedure you will not be domiciled in Ghent. Consequently you will not be able to have a resident card to park for free in the city center, you will not have free access to musea on Sunday morning and you will not be able to obtain a Belgian drivers license. Most exchange students do not need these features and therefore choose this fast registration procedure. 2. You wish to be domiciled in Ghent. You need to register online at (English / Requirements / Your arrival in Ghent / Registration at the City of Ghent). You will receive a mail confirming your registration. After a police officer has checked that you do in fact live at your student residence, you will be posted an appointment at the Foreigners Registration Office to collect your residence permit. Please make an appointment with the Foreigners Registration Office and bring along the following documents: passport or identity card study certificate European health insurance card or other proof of medical insurance a grant certificate or a written statement declaring that you have sufficient means to study in Belgium (you can complete this standard form at the office) 5 passport photographs on a white background 20 registration fee You will receive an electronic E-card valid for 5 years. medical certificate Students coming from non-eu countries are obliged to follow the second procedure! Please check (> English > Requirements) for the latest information. Important addresses: City Council, Foreigners Registration Office For students living in the city centre, north of St-Pieters station: Foreigners Registration Office Het Zuid (Administratief Centrum Het Zuid, Loket Migratie) Woodrow Wilsonplein T F Open on working days between 08:00 13:00, Wednesday additionally between 14:00 18:00. For students living south of St-Pieters station: Dienstencentrum Nieuw-Gent, Rerum Novarumplein 186/A T F dcng@gent.be Open on working days between 08:00 13:00 and 14:00 16:00. Wednesday additionally between 14:00 18:00. For students outside the Ghent territory: go to the city hall of the city where you reside

7 Student Services and Student Life Accommodation offers 522 student rooms of which 50 have been reserved for incoming exchange students. The rooms for exchange students are located on the second floor of student home Vesalius. The student home Vesalius is located approximately 3 kilometres from the city center of Ghent. All rooms are 12 square metres, single, and furnished with a desk, bed, mattress, duvet, wardrobe and linen cupboard, bookshelves, small fridge, blankets and pillow. Free internet access is available in all rooms (LAN). The toilets, showers, kitchen, washing machine ( 2 for 1 washing cycle) and dryer have to be shared with other exchange students. A minimum of kitchenware is available. Room prices and security deposit: The price of a room in the student home is for the 1st semester, for the 2nd semester, all costs included. In addition students need to pay a 250 security deposit. (The deposit is reimbursed when the students leave the room in good condition.) Opening hours reception: Students who arrive in Ghent, can go directly to the student home Vesalius and pick up their keys at the reception desk on the third floor (office number 3.32). The official openings hours are communicated to the students in the weeks before their arrival. Students who arrive outside these hours can make an appointment before travelling with our caretaker Vincent Deleu M huisvesting@hogent.be Students who arrive after 23:00 must organise alternative accommodation for the night as the campus building will be closed. Tenancy agreement: Upon arrival you need to register at the faculty where you will be studying and at the city of Ghent. Your tenancy agreement can only be signed when you have proof of both registrations. Once you are in the possession of 12 13

8 both registration documents, you are welcome to visit us at the Housing Department (Voskenslaan 38, ) to sign your tenancy agreement. Address Student home Vesalius Keramiekstraat 80, Contact information Office for Student Services and Student Life: Mrs. Inge Van Nevel huisvesting@hogent.be Catering The student restaurants at offer students a fresh and varied meal at a reduced price. Snacks are served in all cafeterias. Restaurants Work days only, from 08:00 until 15:45 Campus Schoonmeersen Building D (open until 18:00!) Building P Building C: resto Piazza Valentin Vaerwyckweg 1 Voskenslaan 270 (open until 18:00!) Campus Bijloke J. Kluyskensstraat 2 Campus Melle Brusselsesteenweg 161 Campus Vesalius Keramiekstraat 80 Campus Mercator Nonnemeersstraat 21 Cafeterias Work days only, from 08:00 until 15:45 Campus Schoonmeersen Building A Voskenslaan 362 Campus Schoonmeersen Building B Building C (ground floor) Valentin Vaerwyckweg 1 Voskenslaan 270 Campus Ledeganck K.L. Ledeganckstraat 8 Campus Vesalius Keramiekstraat 80 You can pay with your student card (make sure your card has budget!) Lunch: 3.50 Snack: 1.10 à 1.60 Free app hogent resto What s on today s menu? for ios and Android through itunes and Google Play Office for Student Services and Student Life Voskenslaan 38 T catering@hogent.be 14 15

9 Culture Are you interested in going to a concert, a classical performance, a movie, a theatre play or the opera house? Online opportunities and free tickets at Tumult. fm. Mr. Jean-Marie Werrebrouck T cultuur@hogent.be If you want to know what s going on in Ghent, take a look at the event calendar on Psycho-social assistance If you have personal or school problems you want to talk about, one of the social workers of the Student Services will make time. The assistance is free, anonymous and without obligation. zorg@hogent.be Sports MONDAY with instructor 18:00 19:00 Basketball 18:00 19:00 Local Tonic 18:15 19:15 Double Dutch 19:00 20:00 Show Dance (Broadway jazz)* 20:00 21:00 Couple Dance 12:15 13:15 Spinning 18: Spinning 19:00 19:45 Spinning without instructor 18:00 19:00 Badminton 18:00 19:00 Five-a-side football 17:00 18:30 Power training 20:30 22:00 Power training TUESDAY with instructor 18:00 19:00 B.B.B. 19:00 21.:00 Floor ball 18:00 18:45 Spinning 19:00 19:45 Spinning without instructor 18:00 21:00 Badminton 18:00 21:00 Five-a-side football 17:00 22:00 Power training WEDNESDAY with instructor 18:00 19:00 Total Impact Gym 19:00 21:00 Volleyball 18:00 18:45 Spinning 19:00 19:45 Spinning without instructor 18:00 21:00 Badminton 18:00 21:00 Five-a-side football 17:00 18:30 Power training 20:30 22:00 Power training 16 17

10 THURSDAY with instructor 18:00 19:00 Double Dutch 18:00 19:00 Dance `aerobics 18:00 19:30 Gymnastic 18:00 19:30 Free running* 19:00 20:00 Zumba 12:15 13:15 Spinning 18:00 18:45 Spinning 19:00 19:45 Spinning without instructor 18:00 19:00 Badminton 18:00 19:00 Five-a-side football 17:00 22:00 Power training * New Other sport activities Skiing trip HoGent A gigantic success year after year!! Be quick, we have limited places. During the week of 1 to 9 February 2014 we head to Flaine in France. Of course there are no classes in this week. Excellent price, good quality! Information and signing up at hogent.be/ski. Sports quiz The sports department of University College Ghent also organizes an unforgettable Sports Quiz on the 9th of December! HoGent five-a-side football clash On Wednesday 23 October and on 2 April there is a five-a-side football tournament on our artificial turf field. There are limited places for the teams, so be quick to sign up. CasinOlympics Wednesday 2 October 2013 By practicing sports you can gain casino chips and play with them at the Casino. This is organized together with Ghent University Association member institutions. Extra sports information Fit & fun membership 50 for classes with instructor 30 for classes without instructor Day passes can be bought for 3 External persons pay 6 per day 10-turn card for non-students 50 for spinning, five-a-sidefootball and badminton a reservation must be made Sporting with an instructor starts at 23 September until 4 April There are no classes during public holidays and from 19 December until 9 February Free open weeks 23 September until 3 October 10 February until 13 February Insurance students and staff are insured during Fit & Fun sport activities. Outdoor sports accommodation The artificial turf field can be hired for a reasonable student price. Sportdienst HoGent Sint Denijslaan 251 T sport@hogent.be hogent.be/sport Student jobs The Student Services Office of employs students in their cafeterias, restaurants or as cleaning persons. You can as well look for a job in Ghent. Students from the EU + Norway, Iceland, Liechtenstein and Switzerland From the moment you have registered at the Foreigners Registration Office and have received your Annexe 19 or your electronic E-card or your Annexe 3ter, you can start looking for a job. You do not need a work permit. Non-European students and students from Bulgaria and Romania Those who wish to work during the academic year are required to have a category C work permit. From the moment you have registered at the Foreigners Registration Office and have received your Certificate of Immatriculation, a Declaration of Arrival or a Residence Permit you you can apply for a work permit C at the services of the VDAB which is the Flemish Employment Counselling Service: VDAB Congostraat 7 T F info@vdab.be

11 For further information and advice, please contact the Student Services at University College Ghent: Mrs. Mathilde Joos T Mathilde.Joos@hogent.be Your departure Documents Make sure you have all the necessary documents for your home institution to have your exchange study recognised! Make an appointment with your international relations coordinator at University College Ghent and check what needs to be done. Deregistration at the city of Ghent Just as you register when you arrive, it is very important to de-register when you leave! One or two days before leaving Belgium, you must go to the City Hall of Ghent and inform them of your departure. This closes your record at the Registration Office for Foreigners, and your landlord stops paying the taxes for your registration. You can find the departure form and all the necessary information at (English/Requirements/Your arrival in Ghent/ Registration at the City of Ghent)

12 Belgium Flanders Ghent 22 23

13 Belgium Belgium has been an independent constitutional monarchy since Belgium has an area of 30,528 km² and is located centrally and strategically in Europe. Two out of three citizens of the European Union live within a radius of 350 km around Brussels, the capital of Belgium and Europe. In Belgium three cultures coexist: the Flemish, the French and the German. In 1980, the country s institutional system was reshaped to accommodate that reality. Currently, there are three language-based Communities, which are self-governing in many important areas such as education, culture, economy, agriculture, social welfare and environment. Belgium has a maritime climate, as a consequence of which fog and rain are common here, as is snow in winter. The most pleasant months in terms of temperature are between April and October. Temperatures vary between 10 C and 35 C in summer and -15 C and 15 C in winter. Rainwear, warm clothes and an umbrella will be needed, but not all the time! Flanders Flanders has an area of 13,522 km² and is situated in the northern region of Belgium. This Dutch-speaking part of Belgium boasts about 6 million inhabitants. French is spoken in the southern part of Belgium, Wallonia, and to a large extent in Brussels as well. The very small German-speaking community is located on the eastern border of Belgium. Flanders is in the centre of the major West European industrial regions. The dense road, waterway and rail network, four sea ports and three airports make Flanders the ideal gateway to Europe, which is why many multinationals have chosen Flanders as the base for their operations on the European market. Ghent is situated in Flanders, the northern part of Belgium, 50 kilometres from Brussels, Bruges and Antwerp. It is important to realise that the language spoken (and lectured) in Ghent is Dutch, the language of twenty million Dutch and Flemish people. Dutch is rather similar to German and is related to English as well. There are only some marginal differences between the Dutch spoken in Flanders and that in The Netherlands, comparable to the differences between British and American English (mainly in the accent, and in some vocabulary). Multicultural society In Flanders, several cultures coexist peacefully. The Turkish, African, Moroccan and Asian minorities are considered to be cultures that enrich the Flemish culture. Mutual respect is very important in a multicultural society. Racism, violence and discrimination against migrants are crimes that will be prosecuted. Interpersonal relations At first, Flemish people appear to be modest and introverted. Initially, most of them do not make contact easily with people they do not know. From the moment they get to know you, however, they become very sociable. Never hesitate to start a conversation, the Flemish are helpful and friendly, especially if you try to talk their language. If people hear that you do not speak Dutch easily they will 24 25

14 switch to French, English, German or another language to help you. Belgian and Flemish people meet at several places: people with a common interest often get together for activities like sports, cooking, playing games or simply for a chat in a pub; young people meet at home, at their student room, in pubs and in clubs. When the weather is nice, students also meet on the Graslei in the centre of the city. It is good to know that if you are invited to dinner, you should bring your hosts a little present. Students prefer to cook together and, normally, everybody contributes to the meal. Ghent Ghent, which was the 16th century s most powerful city in north-western Europe, next to Paris, is now the lively core of a large area (population 237,000) with a historical centre that breathes history and charm. Cosy corners alternate with pleasant and busy shopping streets. Ghent distinguishes itself from other Flemish cities by its combination of industry and commerce, and agreeable charming inner city that has preserved many of the old medieval quarters. Ghent is at the heart of Europe, being only 30 minutes away from Brussels, Antwerp, Bruges, the coast, France and the Netherlands. It is also connected to modern seaports, being the terminus of important navigation routes, all of which provides considerable industrial activity. A network of waterways connects Ghent with a vast hinterland. Situated at the junction of the motorways E17 (Lisbon- Stockholm) and E40 (London- Istanbul), the city is as easy to reach by car as by train. The city is, moreover, also a cultural attraction with its important music and film festivals, as well as its varied theatre and performance scene. Did you know that Ghent is a very old, but at the same time a very young city? For every traditional theatre, there are five small, independent venues and for each commercial cinema complex, there is an arthouse cinema as well. The music scene is live and original, with many international bands playing Ghent, and the Belgian festivals, all year round. In June 2009, Ghent has received the title Unesco Creative City of Music. Please check for more information about student life in Ghent

15 Interesting addresses in Ghent The Tourist Office of Ghent (Dienst Toerisme) Oude Vismijn (Old Fish Market) Sint-Veerleplein T visit@gent.be Gentinfo Monday to Saturday: 08:00 19:00 T gentinfo@gent.be Use-It (The Tourist Office for young people) info@use-it.be

16 Important contacts and information Banks Different banks have several branches in Ghent. Most of them are open on weekdays from 09:00 12:00 and from 14:00 and 16:00. Some banks are open on Saturday morning and have late opening hours once a week. You can always use the Bancontact / Mr. Cash cash dispensers to withdraw money. It will not be easy to open a Belgian bank account, as most banks will not allow you to open an account when you re only staying for a few months. City library Besides the libraries of the University College Gent, you can also visit the city library. It is a well-equiped library with fiction, non-fiction, audio and documentation. It is centrally located (Graaf Van Vlaanderenplein 40, next to the foreigners registration office). Tel , open from Monday to Thursday between 10:00 19:00, on Friday and Saturday between 10:00 17:00. In the library, you can use internet for free for a maximum of two hours a day. You will need a library card to connect. Important telephone numbers 100 and 112 urgent medical assistance and fire brigade 101 police urgent need 110 Child Focus general phone number Ghent police Gentinfo (the Ghent information line) General Practitioners Pharmacies with weekend and night duty 0.50/min Dentists with weekend and night duty 1.50 / min 106 Tele-onthaal, a listening ear for urgent psychological needs 1207 to find a subscriber s phone number in Belgium (in Dutch and English) 1307 to find a subscriber s phone number in Belgium (in French) Detox Centre Burns Unit University Hospital (24/24) Suicide Prevention Medical care Students living in a home of can always call the reception desk for information about medical assistance: addresses of doctors, dentists, etc. are available. In case you have health problems, you can always call the Students Advisory Centre of Ghent University, where doctors run a practice for students. As experienced doctors they are ideally placed to deal with any medical or psychological problem you might have. Appointments can be made every working day between 09:00 12:30 and 13:30 17:00 via Urgent night calls: T Urgent weekend calls: T Consulting hours are on Monday, Tuesday, Wednesday and Thursday: 17:00 until 19:00. Address: Medical Centre for Students St-Pietersplein 25. As health care is not free, each visit to the doctor must be paid. Always take along your blue health insurance card. Non- European students or students without a European Health Insurance Card have to take out an insurance and should contact a Belgian health fund as soon as possible. More information at : zorg@hogent.be Mobile phone companies Mobile phone companies in Belgium are: Proximus Veldstraat 9-11 or Kouter 1, 9000 Gent Mobistar Veldstraat 49 T or Lange Munt 32 T , open from Monday to Saturday between 10:00 and 18:00 Base Veldstraat 41, T or Lange Munt 59, T Both shops are open from Monday to Friday between 09:30 and 18:00, on Saturday between 10:00 and 18:

17 Police Commissariaat Gent Centrum, Belfortstraat 4, T comgc@politie.gent.be Public holidays On the dates listed below banks, public offices and shops are closed and lessons at are suspended. The police station is open from Monday to Saturday between 08:00 and 19:00, Sunday between 10:00 and 19:00. Date Name Holiday (English) Name Holiday (Dutch) All Saints Day Allerheiligen All Souls Day Allerzielen Armistice (public services only) Wapenstilstand Constitution Day Koningsdag Christmas Day Kerstmis New Year s Day Nieuwjaar Day off Vrije dag (HoGent) Easter Pasen Easter Monday Paasmaandag Labour Day Feest van de Arbeid Day off Vrije dag (HoGent) Onze-Lieve-Heer Ascension Day Hemelvaart Day off Vrije dag (HoGent) Whit Sunday Pinksteren Whit Monday Pinkstermaandag Day of the Flemish Community Vlaamse Feestdag (public services only) Belgian National Holiday Nationale Feestdag Assumption Day Onze-Lieve-Vrouw- Hemelvaart 32 33

18 The academic calendar of can be found at hogent.be/practical-guide/ academic-year/. Please check in which Faculty you are enrolled as our Faculties have different calendars! Swimming pools Ghent University (GUSB) Watersportlaan 3 T Open: Mon-Fri: 12:00 21:30, Sat: 09:00 12:00 / 13:30 17:30, Student Unions for international students Student Council University College Ghent W english.hogent.be/identity-kit/ Post office Post offices in Ghent have different opening hours, depending on the post office. Most of the post offices, however, are open from Monday to Friday between 9.00h and 17.00h, Saturday between 9.00h and 12.30h. The opening hours can be found on the website: Ghent Centre: Lange Kruisstraat 55 Ghent South: Sun: 09:00 12:00. Municipal Swimming Pools THE/1/59/281.html Rooigem Peerstraat 1 T Rozebroeken Victor Braeckmanlaan 180 T Strop Stropstraat 31 student-council/ Erasmus Student Network (ESN) Address office: De Therminal, Hoveniersberg 24, (Tuesdays & Thursdays 18:00 20:00) esn.gent@gmail.com International Students Association Ghent (ISAG) isag@student.ugent.be student.ugent.be/isag Students Welcome Club (SWC) Rooseveltplein 2 T swc@student.ugent.be Stapelplein 75 student.ugent.be/swc E. Seghersplein 1 Van Eyck Kortrijksesteenweg Veermanplein 1 AIESEC A Postpunt is a place in a shop (supermarket) or public place where you can buy stamps or send / collect small packages. T Prices Some prices of basic products (central desk of statistics): 1 kg potatoes: 0,79, 1 sliced small bread: 1,17, 1 kg ham: 7,68, 1 kg cheese: 8,63, 1 chicken s egg: 0,17, 500gr of coffee: 4,17 A global youth network for leadership development

19 Transport Public transport in Ghent Train Taxi On buses, trains and trams it is polite for young people to give their seats to pregnant women, the elderly and the handicapped. Leaving rubbish on the tram, train or bus is not allowed! In railway stations, schools, buses, trams, trains, restaurants and other public places, smoking is strictly forbidden. Bike The easiest way to get around the city is riding a bike or walking. You can rent a bicycle at the vzw StudentENmobiliteit. You can rent a basic bike for 3 months for 15. A strong and practical bicycle lock is included in the rental price. The use of the lock is necessary to discourage thieves. Bicycle thefts happen every day. More information on renting a bike: homepage.php Kattenberg 2 T Public transport in Ghent is well organized. Buses and trams will take you to every possible destination in and around Ghent from early in the morning until late at night. Each ride on a tram or a bus costs 1,30, but if you buy a 10-ride card a ride will only cost you 1,00. You can save up to 20% when you buy your ticket in advance at the presale points of De Lijn (De Lijn shop or newspaper shops) or at a presale ticket machine. The tickets of De Lijn can be used in all the Flemish cities except in Brussels. Once you get on the bus or tram, do not forget to validate your card in the yellow boxes. If you will be using buses and trams for a longer period, it will be cheaper to buy a seasons ticket. Depending on your age, you can buy a Buzzy Pazz (- 25) or an Omnipas (+ 25). Both passes are valid on any tram and/or bus of De Lijn even in other cities. There are two railway stations in Ghent Gent-Sint- Pieters and Gent-Dampoort which allow smooth access to the Belgian railway network. If you are planning to travel by train frequently, and if you are younger than 26, it is more economical to buy a Go-pass. This pass is valid for 1 year and allows you to travel by train 10 times to any destination in Belgium, for 50, thus each trip costs you 5. You can also travel by highspeed train from Brussels to: Paris, Amsterdam, Aachen, Köln, Schiphol, The Hague, Marne-La-Vallée Euro Disney and Rotterdam with the Thalys train London, Ashford and Lille with the Eurostar train More international trains: Taxi ranks can be found at the two railway stations, Gent-Sint- Pieters and Gent-Dampoort, also at Korenmarkt, Price: within the city 8 (incl. 3km) + 2/km (between 22:00 and 06:00). Gentax: V-tax:

20 Waste management The City of Ghent and IVAGO, the local waste collecting and treating company, deals with the rubbish. In Ghent we aim at carefully sorting the remaining waste Waste collection calendar The waste collection calendar gives the dates of collection for different kinds of waste and recycled rubbish, and the rules for separating and collection procedures. You can ask for the correct calendar by ing your full address to be with subject calendar. You can also consult the calendar on (click on ophaalkalender at the right side and fill in your full address). Collecting of the waste In accordance with police regulations you are only allowed to put your household waste outside on the day of collection from 05:00. However, the waste collecting teams start collecting at 07:00! If you put your waste outside too late, it won t be collected and you will have to take it back inside. Putting outside household waste on the wrong day, in an inappropriate recipient or depositing your garbage in public waste baskets is considered illegal dumping. Such violations are liable to severe penalties! Identified offenders can expect a fine of approximately 120 and a bill of 250 clean-up costs. Types of waste Household waste = Combustible and nonrecyclable household waste. Official yellow IVAGO bags* (30 or 60 litres). Please note that the 15-litre bags can only be used for collection containers in student houses with over 10 residential units! Collected every week. The bags must be tied up (not taped). PMD = Plastic bottles and flasks, Metal packaging and Drink cartons. Official blue IVAGO bags*. Collected every two weeks. GFT = Vegetables, fruits and garden waste Green IVAGO container with electronic chip. This must be ordered at IVAGO or You can find the prices on the website. Collected every week. Glass = transparent empty glass bottles, bowls and flasks. Plastic bucket or solid plastic box with closed bottom and lateral walls Collected once a month. Paper and cardboard = newspapers, magazines, books, cardboard boxes, etc. In a closed cardboard box or tied together with string Collected once a month. Collection containers Student houses with over 10 residential units have special collection containers for household waste, glass, paper and cardboard, PMD and possibly GFT (Vegetable, Fruit and Garden waste). Ask your caretaker or landlord for the correct collection dates. Place these bags in the correct container. *The IVAGO bags can be purchased in most supermarkets, local shops, the City Shop (Woodrow Wilsonplein 1) and at IVAGO (Proeftuinstraat 43)

21 Survival dictionary Dutch Basics hello: hallo (HAH-low) good morning: goedemorgen (GOO-duh-MORE-gun) good afternoon: goedemiddag (GOO-duh-MID-dahg) good evening: goedenavond (Goo-duhn-AH-vunt) good bye: Tot ziens (TOT seens) How are you?: Hoe gaat het? (hoo GAHT hut?) Fine, thank you: Goed, dank u (GOOT, dahnk uu) Do you speak English?: Spreek je Engels? (SPRAYKT uu ENG-uls?) I don t speak Dutch: Ik spreek geen Nederlands (ick SPRAYK gayn NAY-dur-lawnts) My name is : Mijn naam is (meyn NAHM is...) What s your name?: Hoe heet u? (hoo HAYT uu?) I am from : Ik ben van (ick ban van ) Nice to meet you: Aangenaam (kennis te maken) (AHN-guh-NAHM) I don t understand: Ik begrijp het niet (ick buh-grayp hut neet) How much does that cost?: Hoeveel kost dat? (HOO-vale cost dat?) Please: Alstublieft (AHL-stuu-BLEEFT) Thank you: Dank je (DAHNK yuh) You re welcome: Graag gedaan (GRAHG guh-dahn) Yes: Ja (YAH) No: Nee (NAY) Sir: mijnheer (MEYNheer) Miss/madam: mevrouw (MEfrauw) Can I use your phone?: Mag ik uw telefoon gebruiken? (MAHG ick uu tay-lay-phohn ghuh-browk-kuhn) I need your help: Ik heb uw hulp nodig (ick HEP uu HULP noh-duhg) It s an emergency: Het is een noodgeval. (hut IS uhn NOWT-guh-vahl) I m sick: Ik ben ziek (ick ben ZEEK) I m injured: Ik ben gewond (ick ben ghuh-wont) I need a doctor: Ik heb een dokter nodig (ick hep uhn DOCK-tuhr no-duhg) Time now: nu (NUU) later: later (LAH-tuhr) before: voor (VOHR) morning: ochtend (OHG-tuhnt) afternoon: middag (MID-dahg) evening: avond (AH-vuhnt) night: nacht (NAHGT) one o clock: één uur (AIN uuhr) two o clock: twee uur (TWAY uuhr) Days today: vandaag (vahn-dahg) yesterday: gisteren (GHIS-tuh-ruhn) the day before yesterday: eergisteren (AIR-ghis-tuh-ruhn) tomorrow: morgen (MORE-ghun) the day after tomorrow: overmorgen (O-vuhr-more-ghun) this week: deze week (DAY-zuh WAKE) last week: vorige week (VOH-ruh-ghuh WAKE) next week: volgende week (VOL-ghun-duh WAKE) Monday: maandag (MAHN-dahg) Tuesday: dinsdag (DINSS-dahg) Wednesday: woensdag (WOONS-dahg) Thursday: donderdag (DON-duhr-dahg) Friday: vrijdag (VRAY-dahg) Saturday: zaterdag (ZAH-tuhr-dahg) Sunday: zondag (ZON-dahg) Transport & directions How much is a ticket to?: Hoeveel kost een ticket naar? (HOO-vale cost uhn TICK-et nahr ) One ticket to, please.: Een ticket naar..., alstublieft. (uhn TICK-et nahr, AHL-stuu-BLEEFT) A one-way ticket, please.: Enkele reis, graag. (ANG-kuh-luh reyss ghrahg) A round trip, please.: Heen-en-terug, graag. (HAYN-an-trugh ghrahg) 40 41

22 Where does this train/bus go?: Waar gaat deze trein/bus heen? (WAHR ghaht day-zuh treyn/ bus HAYN) When does the train/bus for leave?: Wanneer vertrekt de trein/bus naar? (won-nayr vur-trekt duh treyn/bus nahr ) How do I get to...?: Hoe kom ik bij...? (HOO kum ick bey) Can you show me on the map?: Kunt u mij dat tonen op de kaart? (KUNT uu may daht TOW-nuhn op duh KAHRT) right: rechts short: kort small: klein sweet: zoet a table: een tafel tea: thee ugly: lelijk vegetables: groenten warm: warm Frequently used words bread: brood chicken: kip coffee: koffie cold: koud difficult: moeilijk easy: gemakkelijk fish: vis heavy: zwaar left: links less: minder light: licht long: lang meat: vlees money: geld more: meer a potato: aardappel pretty / nice: mooi a price: een prijs rice: rijst 42 43

23 More information? Notes Arrival Guide Practical guide for exchange students: practical-guide/ exchange-students/ Student facilities: student-facilities/overview/ 44 45

24 Notes Notes Arrival Guide 46 47

25 Notes Notes Arrival Guide 48 49

26 Notes Colophon Editor-in-chief Kristien Lievens Editors Jan Desmet Maaike Dhondt Marian De Baets Katrien Bellemans Marieke Merckx Sofie Truwant Inge Van Nevel Rita Van Snick Jean-Marie Werrebrouck Photography Archive Print Pure Print Date August 2013 Publisher Communication Office V.U. Johan Persyn Communication Office hogent.be/english 50

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