Blue Security Choice PPO 010 Coverage Period: 01/01/ /31/2014 Summary of Benefits and Coverage: What this Plan Covers & What it Costs

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1 This is only a summary. If you want more detail about your coverage and costs, you can get the complete terms in the policy or plan document at or by calling Important Questions What is the overall deductible? Are there other deductibles for specific services? Is there an out-of-pocket limit on my expenses? What is not included in the out-of-pocket limit? Does this plan use a network of providers? Do I need a referral to see a specialist? Are there services this plan doesn't cover? Answers Network $6,350 Individual/ $12,700 Family Out-of-Network $12,700 Individual/$25,400 Family Doesn't apply to certain preventive care. No. Yes. For Network $6,350 Individual/$12,700 Family For Out-of-Network $12,700 Individual/$25,400 Family Premiums, balance-billed charges, and health care this plan does not cover. Yes. See or call for a list of Network Providers. No. You don't need a referral to see a specialist. Yes. Why this Matters: You must pay all the costs up to the deductible amount before this plan begins to pay for covered services you use. Check your policy or plan document to see when the deductible starts over (usually, but not always, January 1st). See the chart starting on page 2 for how much you pay for covered services after you meet the deductible. You don't have to meet deductibles for specific services, but see the chart starting on page 2 for other costs for services this plan covers. The out-of-pocket limit is the most you could pay during a coverage period (usually one year) for your share of the cost of covered services. This limit helps you plan for health care expenses. Even though you pay these expenses, they don't count toward the out-of-pocket limit. If you use an in-network doctor or other health care provider, this plan will pay some or all of the costs of covered services. Be aware, your in-network doctor or hospital may use an out-of-network provider for some services. Plans use the term in-network, preferred, or participating for providers in their network. See the chart starting on page 2 for how this plan pays different kinds of providers. You can see the specialist you choose without permission from this plan. Some of the services this plan doesn't cover are listed on page 4. See your policy or plan document for additional information about excluded services. Blue Cross and Blue Shield of Texas, a Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association 1 of 7

2 Copayments are fixed dollar amounts (for example, $15) you pay for covered health care, usually when you receive the service. Coinsurance is your share of the costs of a covered service, calculated as a percent of the allowed amount for the service. For example, if the health plan's allowed amount for an overnight hospital stay is $1,000, your coinsurance payment of 20% would be $200. This may change if you haven't met your deductible. The amount the plan pays for covered services is based on the allowed amount. If an out-of-network provider charges more than the allowed amount, you may have to pay the difference. For example, if an out-of-network hospital charges $1,500 for an overnight stay and the allowed amount is $1,000, you may have to pay the $500 difference. (This is called balance billing.) The plan may encourage you to use Network providers by charging you lower deductibles, copayments, and coinsurance amounts. Common Medical Event If you visit a health care provider s office or clinic If you have a test If you need drugs to treat your illness or condition More information about prescription drug coverage is available at member/rx_drugs.html If you have outpatient surgery Services You May Need Primary care visit to treat an injury or illness Specialist visit Other practitioner office visit Preventive care/screening/immunization Diagnostic test (x-ray, blood work) Imaging (CT / PET scans, MRIs) Generic Drugs Preferred Brand Drugs Non-Preferred Brand Drugs Specialty Drugs Facility fee (e.g., ambulatory surgery center) Physician/surgeon fees a Network Provider an Out-of-Network Provider Limitations & Exceptions First 3 Office Visits are at $40, ded/ coins for subsequent visits Acupuncture not covered. Prescriptions per 30-Day Supply, up to a 90-Day Supply. Standard Formulary and Calendar year deductible applies. certain women s preventative services will be covered with no cost to the member. Standard Formulary and Calendar year deductible applies. certain women s preventative services will be covered with no cost to the member. 2 of 7

3 Common Medical Event If you need immediate medical attention If you have a hospital stay If you have mental health, behavioral health, or substance abuse needs If you are pregnant If you need help recovering or have other special health needs If your child needs dental or eye care Services You May Need Emergency room services Emergency medical transportation Urgent care Facility fee (e.g., hospital room) Physician/surgeon fee Mental/Behavioral health outpatient services Mental/Behavioral health inpatient services Substance use disorder outpatient services Substance use disorder inpatient services Prenatal and postnatal care Delivery and all inpatient services Home health care Rehabilitation services Habilitation services Skilled nursing care Durable medical equipment Hospice service Eye exam Glasses Dental check-up a Network Provider Not Covered an Out-of-Network Provider Covered Covered Not Covered Limitations & Exceptions Certain services must be preauthorized. All services must be preauthorized. Certain services must be preauthorized. All services must be preauthorized. Limited to 60 visits per year. Limited to combined 35 visits per year, including Chiropractic. Limited to 25 days per year. Reimbursed up to $30 Out-of-Network. One visit per calendar year. Up to age 19. Reimbursed up to $30 frames/$25 single vision lenses Out-of-Network. One pair per calendar year. Up to age of 7

4 Excluded Services & Other Covered Services: Services Your Plan Does NOT Cover (This isn't a complete list. Check your policy or plan document for other excluded services.) Acupuncture Dental Care (Adult) Private-duty nursing (Only covered for extended Bariatric surgery Long-term care care expenses) Weight loss programs Other Covered Services (This isn't a complete list. Check your policy or plan document for other covered services and your costs for these services.) Chiropractic care Infertility treatment (Diagnosis covered but Routine eye care (Adult) Cosmetic surgery (Only for the correction of congenital deformities or for conditions resulting from accidental injuries, scars, tumors or diseases. treatment and Invitro not covered) Non-emergency care when traveling outside the U.S. Routine foot care (Only covered Network connection with diabetes, circulatory disorders of the lower extremities, peripheral vascular disease, When Medically Necessary.) Hearing aids (Limited to 2 per 3 years) peripheral neuropathy, or chronic arterial or venous insufficiency) Your Rights to Continue Coverage: Federal and State laws may provide protections that allow you to keep this health insurance coverage as long as you pay your premium. There are exceptions, however, such as if: You commit fraud The insurer stops offering services in the State You move outside the coverage area For more information on your rights to continue coverage, contact the insurer at You may also contact your state insurance department at Your Grievance and Appeals Rights: If you have a complaint or are dissatisfied with a denial of coverage for claims under your plan, you may be able to appeal or file a grievance. For questions about your rights, this notice, or assistance, you can contact: Texas Department of Insurance at (800) or visit Does this Coverage Provide Minimum Essential Coverage? The Affordable Care Act requires most people to have health care coverage that qualifies as minimum essential coverage. This plan or policy does provide minimum essential coverage. 4 of 7

5 Language Access Services: Spanish (Español): Para obtener asistencia en Español, llame al Tagalog (Tagalog): Kung kailangan ninyo ang tulong sa Tagalog tumawag sa Chinese ( 中 文 ): 如 果 需 要 中 文 的 帮 助, 请 拨 打 这 个 号 码 Navajo (Dine): Dinek'ehgo shika at'ohwol ninisingo, kwiijigo holne' To see examples of how this plan might cover costs for a sample medical situation, see the next page. 5 of 7

6 Coverage Examples: About These Coverage Examples: Blue Security Choice PPO 010 Coverage Period: 01/01/ /31/2014 Having a baby (normal delivery) Managing type 2 diabetes (routine maintenance of a well-controlled condition) Amount owed to providers: $7,540 Amount owed to providers: $5,400 These examples show how this plan might cover Plan pays $1,040 Plan pays $50 medical care in given situations. Use these Patient pays $6,500 Patient pays $5,350 examples to see, in general, how much financial protection a sample patient might get if they are Sample care costs: Sample care costs: covered under different plans. Hospital charges (mother) $2,700 Prescriptions $2,900 Routine obstetric care $2,100 Medical Equipment and Supplies $1,300 Hospital charges (baby) $900 Office Visits and Procedures $700 This is not a Anesthesia $900 Education $300 cost Laboratory tests $500 Laboratory tests $100 estimator. Prescriptions $200 Vaccines, other preventive $100 Don t use these examples to Radiology $200 Total $5,400 estimate your actual costs under Vaccines, other preventive $40 the plan. The actual care you Total $7,540 Patient pays: receive will be different from these Deductibles $5,270 examples, and the cost of that care Patient pays: Copays $0 also will be different. Deductibles $6,350 Coinsurance $0 Copays $0 Limits or exclusions $80 See the next page for important Coinsurance $0 Total $5,350 information about these examples. Limits or exclusions $150 Total $6,500 6 of 7

7 Coverage Examples: Blue Security Choice PPO 010 Coverage Period: 01/01/ /31/2014 Questions and answers about Coverage Examples: What are some of the assumptions behind the Coverage Examples? Costs don t include premiums. Sample care costs are based on national averages supplied by the U.S. Department of Health and Human Services, and aren t specific to a particular geographic area or health plan. The patient s condition was not an excluded or preexisting condition. All services and treatments started and ended in the same coverage period. There are no other medical expenses for any member covered under this plan. Out-of-pocket expenses are based only on treating the condition in the example. The patient received all care from in-network providers. If the patient had received care from out-of-network providers, costs would have been higher. What does a Coverage Example show? For each treatment situation, the Coverage Example helps you see how deductibles, copayments, and coinsurance can add up. It also helps you see what expenses might be left up to you to pay because the service or treatment isn t covered or payment is limited. Does the Coverage Example predict my own care needs? No. Treatments shown are just examples. The care you would receive for this condition could be different based on your doctor s advice, your age, how serious your condition is, and many other factors. Does the Coverage Example predict my future expenses? No. Coverage Examples are not cost estimators. You can t use the examples to estimate costs for an actual condition. They are for comparative purposes only. Your own costs will be different depending on the care you receive, the prices your providers charge, and the reimbursement your health plan allows. Can I use Coverage Examples to compare plans? Yes. When you look at the Summary of Benefits and Coverage for other plans, you ll find the same Coverage Examples. When you compare plans, check the Patient Pays box in each example. The smaller that number, the more coverage the plan provides. Are there other costs I should consider when comparing plans? Yes. An important cost is the premium you pay. Generally, the lower your premium, the more you ll pay in out-of-pocket costs, such as copayments, deductibles, and coinsurance. You should also consider contributions to accounts such as health savings accounts (HSAs), flexible spending arrangements (FSAs) or health reimbursement accounts (HRAs) that help you pay out-of-pocket expenses. 7 of 7