Iowa Department of Human Services Offices

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1 Iowa Department of Human Services Offices Adair County Office Mailing Address 400 Public Square, Greenfield Union County DHS 300 N Pine, Ste. 9 Creston, IA By appointment only on Tuesdays and Thursdays in Greenfield FAX Adams County Office Mailing Address Adams County Courthouse Union County DHS 300 N. Pine, Ste. 9 Creston IA By appointment only on Mondays and Wednesdays in Corning FAX

2 Allamakee County Office Courthouse, Waukon, Iowa Mailing Address P.O. Box 286 Decorah, IA Less than fulltime office; clients seen by appointment only FAX (563) (563) Appanoose County Office 209 E. Jackson, Centerville, IA Mailing Address P. O. Box 488 off SE corner of square by Workforce Development (641) FAX (641) (641)

3 Audubon County Office 210 N Market, Audubon, IA Mailing Address 608 N. Court, Suite C, Carroll, IA for IM Staff 601 Walnut, Atlantic, IA for Service Staff North on Hwy 71, directly across street from the Audubon Furniture Mart By appointment only FAX Benton County Office 114 East Fourth Street Vinton, Iowa Mailing Address 114 East Fourth Street Vinton, Iowa mid-block South side of Court House reception area at end of hall

4 FAX Black Hawk County Office 1407 Independence Ave. Waterloo, IA Mailing Address 1407 Independence Ave. P.O. Box 7500 Waterloo, IA (319) FAX (319) (319) Boone County Office

5 900 W. 3rd St. Boone, IA Mailing Address 900 W. 3rd St. Boone, IA :00-4:30 Mon. - Fri , FAX or Bremer County Office th St. N.W., Waverly, Iowa Mailing Address P.O. Box 822, Waverly, Iowa (319) FAX (319) (319) (888) Toll Free

6 Buchanan County Local Office 1415 First St. West, Independence Mailing Address PO Box 753 Independence, IA Open 8:00 AM to 4:30 PM M-F, Other times by appointment Public Phone FAX , During Office Hours Buena Vista County Dept. of Human Service Office 311 East 5th St., Storm Lake, IA Mailing Address 311 East 5th St., Storm Lake, IA :00-4:30; Monday through Friday FAX

7 Buena Vista County Dept. of Human Service Office 311 East 5th St., Storm Lake, IA Mailing Address 311 East 5th St., Storm Lake, IA :00-4:30; Monday through Friday FAX Butler County Office 713 Elm, Allison, Iowa Mailing Address Box 306, Allison, Iowa DHS services for Grundy and Franklin Counties. should also be accessed through this office or (319) FAX (319)

8 (319) (800) Toll Free Calhoun County Dept. of Human Service Office 515 Court Street, Rockwell City, IA Mailing Address 330 First Ave North, Fort Dodge, IA /2 block east of Courthouse 8:00-4:30; Tuesday and Thursday only (515) or (877) FAX (515) or Carroll County Office 608 N. Court, Suite C Carroll, IA Mailing Address PO Box 278 Carroll, IA just north of Hwy 30 on Court St Monday Friday, 8:00 a.m. 4:30 p.m.

9 FAX Cass County Office 601 Walnut, Atlantic, IA Mailing Address 601 Walnut, Atlantic, IA One block North on Walnut Street from Hwy6/83 (main street running through town - also known as 7th Street). Monday - Friday 8:00 a.m. - 4:30 p.m. (712) FAX (712) Cedar County Office 101 Lynn Street, Tipton, IA Mailing Address 120 E 3rd Street Muscatine, IA 52761

10 Corner of Lynn & First St. Located at South end of Tipton, 1 blk West of Hwy 38, turn at 1st Street, 1 blk to Lynn Street. FAX Office Hours are on Tuesday & Thursday, 8:30-4:00, for appointments only. (Contact Muscatine DHS Office for appointments Toll Free ) Toll Free (to Muscatine DHS) (Muscatine) Cerro Gordo County Office Mohawk Square, 22 North Georgia Ave., Suite 1, Mason City, IA Mailing Address Mohawk Square 22 North Georgia Ave., Suite 1 Mason City, IA (641) FAX (641) (641) (800) Toll Free

11 Cherokee County Dept. of Human Service Office Mailing Address 239 West Maple, Cherokee, IA block south of the Hwy 59 and Main intersection and 1 block west. Located on the south side at the end of the block. 8:00-4:30; Monday through Friday. Assistance includes: food stamps, medical, FIP, day care, social services, General Assistance or FAX Chickasaw County Office Mailing Address by appointment only at 910 East Main, New Hampton Floyd Co. DHS, 1206 S. Main St., P.O. Box 158, Charles City, IA Can be seen by appointment only at 910 East Main, New Hampton, IA, Call phone numbers below. May pick up applications in New Hampton at Courthouse (Community Services Office), Library or at Workforce Development or toll free: (Floyd Co. Office)

12 FAX (Floyd Co. Office) Clarke County Office 109 S Main, Osceola Mailing Address 109 S Main Osceola, IA :00 AM to 4:30 PM FAX Local Child/Dependent Child/Dependent ( Clay County Dept. of Human Service Office 217 West Fifth St., Spencer IA

13 Mailing Address Spencer, IA Going South on Hwy. 71 (Grand Ave.), turn right on 5th St., go 3 blocks, and our building is on the right side of the street 8:00-4:30; Monday through Friday Co-located with Iowa Workforce Development, Promise Jobs, Vocational Rehabilitation, and Northwest Iowa Planning and Development Commission FAX Clayton County Office Clayton County Office Building, 100 Sandpit Road, Elkader, IA Mailing Address P.O. Box 476, West Union, IA Less than fulltime office; clients seen by appointment only FAX During Office Hours

14 Clinton County Office 121 6th Avenue South, Clinton IA Mailing Address PO Box 1180, Clinton IA From HWY 30 heading east: stay on HWY 30 (will turn into Lincoln Way, then 3rd St.) until 6th Ave So.(1 block after HWY 30 bridge to Illinois), make a right turn, office is located at 121 6th Ave So., 1 1/2 blocks on the right hand side. Office Hours: 8 am - 4:30pm, M-F or FAX or Crawford County Dept. of Human Service Office th Ave. So., Denison, IA Mailing Address th Ave. So., Denison, IA S.W. corner Hwy. 30 & 16th Street in Petersen Mfg. building 8:00-4:30; Monday through Friday

15 FAX Dallas County Office Mailing Address 210 North 10th Street Adel, Iowa North 10th Street Adel, Iowa blocks West and 1 block North of the intersection of Hwy 169 and Court Street (on the right-hand side) Open 8:00-4:30 Monday - Friday or FAX or Davis County Office 203 S. Madison Bloomfield, IA Mailing Address P O Box 457, Ottumwa, IA off the SW side of the square across from Cook Insurance

16 Less than Full-Time Office Open Monday, Tuesday and Thursday by appointment ONLY. Appointments may also be scheduled in the Wapello County office, 120 E Main, Ottumwa, Iowa FAX Decatur County Office 210 N Main, Leon, IA Mailing Address 210 N Main, Leon, IA :00 AM to 4:30 PM FAX Delaware County Local Office

17 721 South Fifth Street Manchester, Iowa Mailing Address P. O. Box 500 Manchester, Iowa Monday-Friday (8:00 a.m.-4:30 p.m.) Other times by appointment. Co-location with Delaware County Community Services, Pat Kane, Director (563) FAX (563) (563) Des Moines County Office 560 Division Street Burlington, Iowa Mailing Address 560 Division Street Burlington, Iowa or FAX

18 Dickinson County Dept. of Human Service Office 1802 Hill Ave., Spirit Lake, IA Mailing Address 1802 Hill Ave., Spirit Lake, IA On Hwy. 9 go one block East from the courthouse to the Casey store. Turn left and office is behind Casey's. 8:00-4:30; Monday through Friday FAX Dubuque County Department of Human Services 799 Main Street Dubuque IA Mailing Address PO Box 87

19 410 Nesler Center, Dubuque IA Driving in on Highway 151 North If you come in on Highway 151 North, take 151 North to 61 North. Take the Locust Street exit as you are approaching Dubuque. Stay on Locust Street. There is a parking ramp at 8th & Locust on the left side of the street. Park there. Come out of the ramp on the Locust street side. Walk east on 8th Street 1/2 block. Our building is the Nesler Centre (Allied Camera is on first floor). Come in the Allied Camera entrance and the elevator will be down the hall and to your right. Come up to 4th floor and check in with the receptionist. Driving in on Highway 20 East Or you can come in on Highway 20 East, staying on this highway through Dubuque. You will come to a lighted intersection by the bridge. Take a left onto Locust Street. There is a parking ramp at 8th & Locust on the left side of the street. Park there. Come out of the ramp on the Locust street side. Walk east on 8th Street 1/2 block. Our building is the Nesler Centre. (Allied Camera is on the first floor). Come in the Allied Camera entrance and the elevator will be down the hall and to your right. Come up to the 4th floor and check in with the receptionist. Any problems call Dubuque DHS (563) Mon - Fri 8am to 4:30pm FAX Emmet County Dept. of Human Service Office

20 220 South First St., Estherville, IA Mailing Address 220 South First St., Estherville, IA :00-4:30; Monday through Friday FAX Fayette County Local Office 126A North Vine, West Union Mailing Address P.O. Box 476, West Union, IA Across the street, to the west of Court House 8:00 AM to 4:30 PM M-F, Other times by appointment FAX

21 Floyd County Office 1206 South Main, Charles City, IA. Mailing Address 1206 South Main P.O. Box 158 Charles City, IA DHS Services for Chickasaw and Mitchell counties should also be accessed through this office as there is no full time office in Chickasaw and Mitchell counties. (641) FAX (641) (641) or Toll free: (888) Franklin County Office 123 1st Ave. SW, Hampton, Iowa Mailing Address Box 306, Allison, Iowa less than full-time office; by appointment only or

22 FAX or Fremont County Office Sidney, Iowa Mailing Address PO Box 469, Glenwood, IA South Side of Square By appointment only FAX Greene County Office 114 N Chestnut, Jefferson IA Mailing Address 608 N. Court, Suite C, Carroll, IA First floor of Courthouse

23 Wednesday and Friday by appointment only FAX Grundy County Office Mailing Address Less-Than-Full-Time-Office; by appointment only at: 704 H Avenue, Grundy Center Contact the Butler Co. DHS Office Box 306, Allison, Iowa Can be seen by appointment only at: 704 H Avenue, Grundy Center, IA. (319) FAX (319) or Guthrie County Office

24 200 N 5th St, Guthrie Center IA Mailing Address 608 N. Court, Suite C, Carroll, IA Courthouse Tuesday and Thursday by appointment only FAX Hamilton County Dept. of Human Service Office 2300 Superior St., Webster City, IA Mailing Address 2300 Superior St., Webster City, IA :00-4:30; Monday through Friday FAX or

25 Hancock County Office Mailing Address 545 State Street, Garner, IA 126 South Clark Forest City, IA Can be seen by appointments only at 545 State Street, Garner, IA. Call the Winnebago County office at (We will accept collect calls) (641) FAX (641) (641) (866) Hardin County Office th Avenue, Eldora, IA Mailing Address th Avenue, Eldora, IA Southeast corner of Courthouse Square 8:00 a.m. to 4:30 p.m. After hours document depository available or FAX or

26 Harrison County Office 204 E. 6th Street, Logan Mailing Address P.O. Box 189, Logan, IA Hours: Monday - Friday, 8:00 a.m. - 4:30 p.m or FAX Henry County Office 205 W. Madison, Mt. Pleasant Mailing Address 205 W. Madison, Mt. Pleasant or FAX

27 Howard County Office 205 East Second Street, Cresco, IA Mailing Address P.O. Box 286 Decorah, IA Less than fulltime office; clients seen by appointment only FAX (563) (563) Humboldt County Dept. of Human Service Office 203 Main Street, Courthouse - 3rd floor, Dakota City, IA Mailing Address 330 First Avenue North, Fort Dodge, IA :00-4:30; Tuesday and Thursday only

28 (515) or (877) FAX (515) or Ida County Dept. of Human Service Office (For scheduled appointments only) 401 Moorehead St., Courthouse - 1st floor, Ida Grove, IA. Mailing Address 239 W. Maple, Cherokee, IA from Hwy 59/175, turn south at stoplight onto Moorehead Ave., travel south to 4 corner stop, turn east on 2nd St., and travel 2 blocks to Moorehead St., turn south on Moorehead St., to the top of the bill. Use west door of Courthouse. Applications are available at any Department of Human Services office or calling the Cherokee County office at the number listed below. Appointments can be made for Tuesdays and Thursdays for the Ida County Office by contacting the Cherokee County office: (toll-free) (toll-free) FAX

29 Iowa County Office 950 Franklyn Avenue, Marengo, Iowa Mailing Address 114 East Fourth Street Vinton IA Less than Full-Time Office Open Monday, Wednesday, and Friday by appointment ONLY. Appointments may also be scheduled in the Benton County office, 114 E Fourth Street, Vinton, Iowa or FAX Jackson County Office Mailing address th Ave., Bellevue th Ave Bellevue, IA FAX

30 Jasper County Office Mailing Address 115 N 2nd Ave. E, Newton Jasper County DHS 115 N 2nd Ave. E, Suite H Newton, IA elevator available FAX or Jefferson County Office 51 1/2 W. Hempstead, Fairfield, IA Mailing Address P.O. Box 987, Fairfield, IA Brick building directly North of Court House Office Hours 8:00 am to 4:30 pm or FAX

31 Johnson County Office Service 911 North Governor, Iowa City, IA Income Maintenance Eastdale Plaza, Suite 10, 1700 South First Avenue, Iowa City, IA Mailing Address 911 North Governor, Iowa City, IA Eastdale Plaza, Suite 10, 1700 South First Avenue, Iowa City, IA Service workers providing all Adult and Child social services IM workers covering financial programs; Family Investment Program (FIP) and Food Stamp Program (toll free) FAX

32 Jones County Office 500 W Main, Anamosa, IA Mailing Address 500 W Main, Anamosa, IA Located in Jones County Court House Open Monday thru Friday 8:00am-4:30pm FAX Keokuk County Office 1303 S. 200th Avenue, Sigourney, IA Mailing Address P.O. Box 308, Sigourney, IA N. on Keswick Rd. at W. side of Sigourney about 1.5 miles. Top of hill, brown building Office Hours 8:00 am to 4:30 pm or FAX

33 Kossuth County Dept. of Human Service Office Mailing Address Courthouse Annex Building 109 W. State St. Algona, IA 109 W. State Street Algona, IA :00-4:30; Monday through Friday FAX Lee County Offices North Lee - Ft. Madison South Lee - Keokuk North Lee Income Maintenance 610 8th St, Ft. Madison, IA Service 933 Ave H Ft. Madison, IA Mailing Address P.O. Box 188 Ft Madison P.O. Box 188 Ft Madison 52627

34 Houses all Income Maintenance Workers and is co-located with Iowa Workforce Development. Houses all Service Workers or or FAX North - South Lee Office 307 Bank Street, Keokuk Mailing Address P.O. Box 937, Keokuk or FAX South -

35 Linn County Office 411-3rd St SE, Suite 300 & 400 Cedar Rapids, IA Mailing Address 411-3rd St SE, Suite 160, Cedar Rapids, IA Corner of 4th Avenue and 3rd Street, SE Monday-Friday, 8:00am-4:30pm IM Service FAX IM Service Louisa County Office 805 J.L. Hodges Ave. North, Wapello, IA Mailing Address 409 N 4th Street Burlington, IA Office is located on Highway 61 in Wapello Office hours are on Tuesday & Thursday, 9:00-3:30, for appointments only. Contact Des Moines County DHS Office for appointments. (Columbus Junction income maintenance customers should contact the Muscatine County DHS Office.) or call Toll Free (to Des Moines

36 County DHS) or (to Muscatine County DHS) FAX Use for Louisa County Office (accessed on Tuesday & Thursday only). Use for Des Moines County DHS Office at any time Lucas County Office 125 So. Grand, Chariton, IA Mailing Address PO Box 377, Osceola, IA Block South of Town Square By appointment only on Tuesdays and Thursdays FAX

37 Lyon County Dept. of Human Service Office (For scheduled appointments only) 315 1st Ave. Suite 210 Rock Rapids, IA. Mailing Address 215 Central Ave. SE. PO Box 375 Orange City, IA from Hwy 9 and 75, go 4 blocks east to 1st Ave. By appointment only on Tuesday & Friday 8:00 a.m. - 4:30 p.m. Appointments can be made by calling general number listed below. Applications are available at any full-time office of the Department of Human Services, or by calling general number listed below FAX Madison County Office 209 E. Madison, Winterset, IA Mailing Address 209 E. Madison, Winterset, IA We are located on the North side of Winterset. At the intersection of Highways 92 and 169, go North on 169, and then turn East at the Pizza Hut on E. Madison. We are the third building on the North side of the street. Office Hours: Monday through Friday, 8:00 a.m. to 4:30 p.m. The building is Handicap accessible, with Handicap parking on the East side of the building with ramp entrance. Other customer parking at the front of the building. (515) or Toll Free

38 FAX (515) or Mahaska County Office 410 South 11th, Oskaloosa, IA Mailing Address P O Box 290, Oskaloosa, IA or FAX Marion County Office 3014 East Main, Knoxville, IA Mailing Address P.O. Box 191, Knoxville, IA Office Hours are 8:00 AM - 4:30 PM Mon-Fri except holidays

39 FAX (515) or (800) Toll Free Marshall County Office 206 W. State Street Marshalltown, IA Mailing Address 206 W. State Street Marshalltown, IA :00 a.m. to 4:30 p.m. After hours document depository available FAX or Mills County Office 101 Central, Suite 124, Glenwood, IA Mailing Address P.O. Box 469, Glenwood, IA Going North on Locust Street from Highway 34 --turn right at Railroad Avenue

40 --turn right at Vine Street --turn left at Central Street Monday - Friday 8:00 a.m. - 4:30 p.m. (712) FAX (712) or (712) Mitchell County Office Mailing Address Less-than-full-time office; by appointment only at 415 Pleasant Street, Osage Contact the Floyd Co. office at: 1206 South Main P.O. Box 158 Charles City, IA FAX Can be seen by appointment only: Call: (641) (641) (Floyd Co. Office) (641) (Floyd Co. Office) (641) (888)

41 Monona County Office 610 Iowa Ave, Courthouse 3rd Floor Mailing Address P.O. Box 189, Logan, IA By appointment Tuesday and Thursday 9:00 a.m. 3:00 p.m FAX Monroe County Office 103 So. Clinton, Albia, IA Mailing Address 103 So. Clinton, Albia, IA SW corner of square-blue building Monday through Friday, 8:00 to 4:30 (641) FAX (641)

42 Montgomery County Office 1109 Highland Avenue, Red Oak, IA Mailing Address P.O. Box 525, Red Oak, IA blocks south of Summit St (also known as old Hwy 34) on Highland Ave. Monday - Friday 8:00 a.m. - 4:30 p.m. (712) FAX (712) Muscatine County Office 120 E. 3rd Street, 4th Floor, Muscatine, IA Mailing Address 120 E. 3rd Street, 4th Floor, Muscatine, IA Handicap accessible - Open 8:00 a.m. to 4:30 p.m. Voice Mail phone system toll free or (563) FAX (563) (888)

43 O'Brien County Dept. of Human Service Office 160 Second St. SE Primghar, IA Mailing Address P.O. Box 400 Primghar, IA From Highway 59 turn west on 2nd St. and go 1 ½ blocks. Located right under the water tower. 8:00-4:30; Monday through Friday Handicap parking in front of office FAX Osceola County Dept. of Human Service Office (For scheduled appointments only) Court House lower level, 300 7th St., Sibley IA. Mailing Address PO Box 400, Primghar, IA from Hwy 60, turn East on 6th St., travel one block to the Osceola County Courthouse. Office is located in the lower level of the courthouse. By appointment only on Tuesday & Friday 8:00 a.m. - 4:30 p.m.

44 Appointments can be made by calling general numbers listed below. Applications are available at any full-time office of Department of Human Services, or by calling the O'Brien County office at the number listed below or (O'Brien Co. office) FAX Page County Office Clarinda, Iowa Mailing Address PO Box 178, 121 S 15, Suite C, Clarinda, Iowa block South of the Square in Clarinda FAX Palo Alto County Dept. of Human Service Office (For scheduled appointments only) 2105 Main, Emmetsburg, IA. Mailing Address 220 South First St., Estherville, IA 51334

45 from Hwy 4 and 18 (or Broadway and Main), go 3/4 of a block east on Hwy.18 (Main). Office is on north side of street and identified as Brink's Bldg. By appointment only on Monday, Wednesday, & Friday 8:00 a.m. - 4:30 p.m. Appointments can be made by calling general numbers listed below. Applications are available at any full-time office of the Department of Human Services, or by calling general numbers listed below or FAX Plymouth County Dept. of Human Service Office 19 2nd Ave. NW, LeMars, IA Mailing Address 19 2nd Ave. NW, LeMars, IA at the corner of Hwy 3 & 75 turn east and go 4 blocks., brick building behind the U-Haul office. 8:00-4:30; Monday through Friday. Handicap accessible or FAX

46 Pocahontas County Dept. of Human Service Office 23 Third Ave. NE, Pocahontas, IA Mailing Address 330 First Ave North, Fort Dodge, IA :00-4:30; Tuesday and Thursday only (515) or (877) FAX (515) or Polk County CARPENTER OFFICE 1900 Carpenter Des Moines EAST OFFICE 1740 Garfield Des Moines ADMINISTRATIVE OFFICES River Place 2309 Euclid Avenue Des Moines Mailing Address 1900 Carpenter Des Moines Garfield Des Moines Polk County - River Place 2309 Euclid Avenue Des Moines :00 am to 4:30 pm Monday-Friday This Income Maintenance office serves the following Zip Codes: 50109, 50111, 50131, 8:00 am to 4:30 pm Monday-Friday This Income Maintenance office serves the following Zip Codes: 50007, 50021, 50009, 8:00 am to 4:30 pm

47 50226, 50265, 50266, 50309, 50310, 50311, 50312, 50314, 50321, 50322, 50323, and 166 NW Avenue in Madrid (others are Boone County) and Vista Drive south of block (others are Dallas County) 50032, 50035, 50047, 50061, 50046, 50073, 50124, 50156, 50161, 50169, 50237, 50243, 50244, 50313, 50315, 50316, 50317, 50320, and Carlisle north of SE 80th Street (others are Warren County) FAX Local Child/Dependent Child/Dependent ( Pottawattamie County Office 417 E. Kanesville Blvd., Council Bluffs, IA Mailing Address 417 E. Kanesville Blvd., Council Bluffs, IA about the office FAX Child/Dependent (

48 Poweshiek County Office 927 Broad Street Grinnell Iowa Mailing Address 927 Broad Street Grinnell Iowa about the office FAX or Child/Dependent (24 Ringgold County Office Ringgold County Courthouse, Mt. Ayr Mailing Address 210 N Main, Leon, IA about the office By appointment only on Mondays and Thursdays FAX Adult

49 Abuse Hotline Child/Dependent (24 Sac County Dept. of Human Service Office 116 South State St., Suite B, Sac City, IA Mailing Address 608 N. Court, Suite C, Carroll, IA block south of courthouse, south of Hwy 20 about the office Tuesday and Thursday by appointment only FAX Adult Abuse Hotline Child/Dependent ( Scott County Office Mailing Address 600 West Fourth Street Davenport IA West Fourth Street Davenport IA Interstate 80 East from Des Moines: Exit 295 turn South onto US-61 turn Right (West) onto W 4th St turn Right (North) onto Western Ave Interstate 80 West from Chicago: Exit 295 turn South onto US-61 turn Right (West) onto W 4th St turn Right (North) onto Western Ave

50 about the office 8:00am - 4:30pm Monday through Friday after hours abuse coverage through Child/Dependent Income Maintenance Service FAX Adult Abuse Hotline Child/Dependent ( Shelby County Office Mailing Address 719 Market, Harlan 1527 Fourth Avenue South, Denison, IA for IM Staff PO Box 189, Logan, IA for Service Staff about the office By appointment Monday and Wednesday 9:00 a.m. 3:00 p.m FAX Adult Abuse Hotline Child/Dependent ( Sioux County Dept. of Human Service Office 215 Central Ave. SE. Orange City, IA

51 Mailing Address 215 Central Ave. SE. PO Box 375 Orange City, IA Across the street east of the courthouse on Central Ave. about the office 8:00-4:30; Monday through Friday or FAX Adult Abuse Hotline Child/Dependent ( Story County Office 126 S. Kellogg, Suite 101, Ames Mailing Address 126 S. Kellogg, Suite 101, Ames block south of Lincoln Way and 2 blocks west of South Duff (Highway 69) about the office Office located on first floor FAX Adult Abuse Hotline Child/Dependent ( or

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