INSPIRE Spatial Data Infrastructure Solution Architecture Basic Solution Profile

Size: px
Start display at page:

Download "INSPIRE Spatial Data Infrastructure Solution Architecture Basic Solution Profile"

Transcription

1 INSPIRE Spatial Data Infrastructure Solution Architecture Basic Solution Profile Gate 1 Date: 06/09/2013 Version: 2.0 Security Classification: Malta Infor mation Technology Agency

2 01. Submission Details Project Name Target Completion Date INSPIRE Spatial Data Infrastructure t yet established. Submission Name and Surname Ministry / Department / Organisation Title (CTO / CIO / Officer / IMU / Supplier) Jennifer Busuttil TSG - MITA Solutions Architect jennifer.busuttil@gov.mt Telephone Supplier Name and Surname Organisation Godwin Caruana CTO - TSG - MITA Godwin.V.Caruana@gov.mt Telephone Client Name and Surname Ministry / Department / Organisation Gatt Matthew Head of EU Fund Prog & Digital Outreach - MITA matthew.j.gatt@gov.mt Telephone Solution Architecture Document Template Version: 7.0 Page 2

3 02. Basic Solution Profile Change Log Any moderate or significant changes to the solution design must be resubmitted to TSG for review and approval prior to making any actual implementation change(s). In most cases, the review and approval of any changes would be performed internally within TSG. tes: Use of a word proce ssing automated change tracking feature is required when resubmitting this document in order to simplify the review and approval process. Once a version of the document has been approved, then that version of the document should be saved for archival purposes. Prior to submitting a new version of the document, all prior tracked changes should be accepted. This process for resubmission can then be repeated as many times as necessary until the final approval has been issued. Failure to resubmit change s for review and approval could result in a recommendation by TSG that the project approval status be reconsidered. If there are any questions a s to whether or not a change is substantive enough to warrant review and approval, please send an on eau.mita@gov.mt for clarification. Maintain a summary of changes in the table below. 2.1 Change Log Summary Description Version Date Initial version /10/2012 Revision of the initial version to update any changes made to the technology stack /09/2013 Solution Architecture Document Template Version: 7.0 Page 3

4 03. Basic Solution Profile The Basic Solution Profile Section has been designed to capture only the most essential information required for the Initial Project Approval High Level Business Scope of Solution Busine ss Context Checklist Business Description: A European Spatial Data Infrastructure will assist in policy-making across boundaries which may have an impact on the environment. Therefore the spatial information considered under the directive is extensive and includes a great variety of topical and technical themes. The purpose of this project is to abide with the INSPIRE directive which came into force on 15 May 2007 and will be implemented in various stages, with full implementation required by INSPIRE is based on the infrastructures for spatial information established and operated by the 27 Member States of the European Union. The Directive addresses 34 spatial data themes needed for environmental applications, with key components specified through technical implementing rules. This will enable the sharing of environmental spatial information among public sector organisations and better facilitate public access to spatial information across Europe. INSPIRE should be based on the infrastructures for spatial information that are created by the Member States. The components of those infrastructures include: metadata, spatial data themes (as described in Annexes I, II, III of the Directive), spatial data services, network services and technologies, agreements on sharing, access and use, coordination, monitoring mechanisms, processes and procedures. The text of the INSPIRE Directive is available from the INSPIRE web site ( INSPIRE is based on a number of common principles: Data should be collected only once and kept where it can be maintained most effectively. It should be possible to combine seamless spatial information from different sources across Europe and share it with many users and applications. It should be possible for information collected at one level/scale to be shared with all levels/scales; detailed for thorough investigations, general for strategic purposes. Geographic information needed for good governance at all levels should be readily and transparently available. Easy to find what geographic information is available, how it can be used to meet a particular need, and under which conditions it can be acquired and used. Solution Architecture Document Template Version: 7.0 Page 4

5 3.1.2 EU Initiative/Obligations: Is the creation of the solution mandated by EU laws/directives/initiatives? o Which EU laws/directives/initiatives mandate the creation of the solution? Directive 2007/2/EC of the European Parliament Mission Criticality (in the context of Government s business): Is the creation of the solution mandated by local laws/directives? o Which local laws/directives mandate the creation of the solution? Given that the implementation is enforced via an EU Directive, it is automatically enforced via the local transposition. What are the repercussions of not implementing the solution? Failure to fulfil the obligations under that directive the Government is to pay penalties. Example: Penalties, disruption to Government s ICT/Business strategy. Clearly provide the necessary documentation to substantiate your case. By when does the solution need to be live / available for use? The current work focuses on the initial operating capability for discovery, view and download services. The INSPIRE Directive stipulates the following timeline: 09-v Jun Jun v Dec Dec-2012 Discovery and view services operational Member States shall provide the Download Services with initial operating capability Member States shall provide the Transformation Services with initial operating capability Implementation of Commission Regulation (EU) 1089/2010 of 23 vember 2010 implementing Directive 2007/2/EC of the European Parliament and of the Council as regards interoperability of spatial data sets and services for Newly collected and extensively restructured Annex I spatial data sets available Download services operational Transformation services operational Provide reason why the solution is required to be live / available for use by this date: Deadlines are stipulated by the EU Directive 2007/2/EC and regulations resulting from the commitology process Monetary Value/Budget Allocated: NOTE: If breakdown of the below values is available, kindly attach with the submission. Capital Expenditure (CAPEX): Such as: procurement, deployment, etc. Operational Expenditure (OPEX): Such as: maintenance and support, recurring license costs, etc. Solution Architecture Document Template Version: 7.0 Page 5

6 o Specify the number of years on which OPEX was calculated: Kindly also highlight the budget sources funding the solution: MITA has been assigned the legal obligation to provide this infrastructure and will resource this from its own funds. N.B. Budget sources can also be referred to a pre-defined contract. In this case kindly highlight the number of hours being utilised Solution Scope: International: Inter-governmental: Solution which will be shared or is common amongst governments; implemented across EU member states. Government Wide: Interdepartmental: Solution which will be shared or is common amongst local Government departments. Local: Departmental: Solution which will be only used by the specific Government department Solution Delivery: Solution is to be delivered all at once: Solution is to be delivered over time:. There are three different Annexes which include different spatial data themes that need to be implemented. Details on the phases still have to be defined Solution Major Milestones: Specify the solution major milestones together with their respective target delivery date within the table below: The INSPIRE Directive stipulates the following timeline: 09-v Jun Jun v Dec Dec-2012 Discovery and view services operational Member States shall provide the Download Services with initial operating capability Member States shall provide the Transformation Services with initial operating capability Implementation of Commission Regulation (EU) 1089/2010 of 23 vember 2010 implementing Directive 2007/2/EC of the European Parliament and of the Council as regards interoperability of spatial data sets and services for Newly collected and extensively restructured Annex I spatial data sets available Download services operational Transformation services operational Solution Architecture Document Template Version: 7.0 Page 6

7 03.2 Basic Solution Checklist Disclaimer: Any technologies listed below have been provided solely for convenience, the information provided is not intended to be exhaustive nor does it indicate product endorsement by TSG Project Type: New Solution: Upgrade Solution: Solution Migration: Either migration of solution from one hosting environment to another OR migration of server from one data centre to another Solution Interactions: Government to Citizen (G2C): Services offered to the public. Government to Business (G2B): Services offered to the third party organizations which are not controlled by the Government. Government to Government (G2G): Services intended to be used by ministries, Government departments and/or entities. Government to Other Government (G2OG): Services that will be used by other Governments, such as other EU member states. Solution Architecture Document Template Version: 7.0 Page 7

8 3.2.3 Business Domain Information Classification: What is the classification of the information which will be retained by the solution: The solution can have more than one applicable classification. Confidential Significant impact if information is disclosed to unauthorised recipients. In this regard the following is recommended: Data should be encrypted at rest, All point-to-point communication channels should be encrypted, 2-factor Authentication should be used, Should not be published publicly over the internet, Preferably hosted on infrastructures which are governed by ISO (or similar) certifications Restricted Undesirable consequences if information is disclosed to unauthorized recipients In this regard the following is recommended: If data is stored on shared tenancy storage then it should be encrypted at rest, Outside MAGNET communication should be encrypted. Negligible impact if information is disclosed to unauthorised recipients. Public This information is available to the general public. Security Classification Select Indicate which information is classified under the respective category including the respective key business scenarios / Insert Confidential Restricted Public Data is public subject to appropriate license restrictions on download and reuse as stipulated by the respective data owner. Is the solution going to process / store personal information? Example: use of credit card details during a payment process, processing/storing of health related information, etc. Solution Architecture Document Template Version: 7.0 Page 8

9 3.2.4 ICT Policies/Directives: Highlight any deviations (providing detailed description) to the Policies /Directives found in the following URL: Part of the technology being used to provide the spatial infrastructure consists of two open source portals which do not fully abide with the branding obligations as defined in CIMU S0051 Website Standard. Furthermore the stack uses spatial data standards which are not listed in the Adopted Specifications Policy. Such as: GMICT X 0071:2010 Adopted Specifications, CIMU S0051 Website Standard, CIMU P 0012:2003 Third party Web hosting services Policy Estimated Total Number of Consumers that will be using the solution: Total number of consumers: By Audience: Total Number Citizen Government Employees Businesses (Private Sector) Other: 1. Data owners will need to provide the metadata pertaining to a specific data theme and enter the respective data through the portal. Data Owners involve different government and public entities Member States of the European Union. 3. Given that this setup will be public facing it shall be accessible by the general public t defined NOTE: For solutions were functionality will be delivered overtime specify amounts by implementation phase. Solution Architecture Document Template Version: 7.0 Page 9

10 3.2.6 Estimated Total Number of Concurrent Consumers that will be making use of the solution: Total number of concurrent consumers: By Audience: Total Number Citizen Government Employees Businesses (Private Sector) Other: The number of requests processed in parallel for the view, download and discovery services is limited to 50. While the minimum number of simultaneous requests to a transformation service to be served in accordance with the quality of service performance criteria shall be 5 requests per second. (Source: UriServ/ LexUriServ.do?uri=CELEX: 32010R10 88:EN:NOT) t defined NOTE: For solutions were functionality will be delivered over time specify amounts by implementation phase Estimated Annual Consumer Growth Rate: Percentage consumer growth rate: By Audience: Percentage Citizen t defined Government Employees Businesses (Private Sector) Other: NOTE: For modular delivery specify amounts by implementation phase. Solution Architecture Document Template Version: 7.0 Page 10

11 3.2.8 Solution Availability: Specify the required uptime for the solution: Availability % Unscheduled Downtime (Over a non leap Year) / 99% (Two Nines) 3.65 Days 99.9% (Three Nines) 8.76 Hours 99.99% (Four Nines) Minutes % (Five Nines) 5.26 Minutes Specify other (if any) Specify other (if any) NOTES: - The specified downtime is the exact yearly period whereby the solution is allowed to be unavailable based on the respective availability percentage. - Any solution being hosted within Government s data centres requiring an availability of 99.9% or more per annum should be implemented in a redundant fashion across both data centres. - Please indicate how the SLA shall be monitored. You may make use of the following Service Availability Calculator for a quick calculation in terms of un-scheduled downtime and guaranteed uptime. In addition, this tool features actual availability representation when introducing scheduled downtime. TEC-TPL-Service Availability Calculator-v1.0.xls Recovery Time Objectives (RTO): What is the maximum acceptable length of time from the occurrence of a downtime, that may elapse before the lack of business functionality severely impacts its beneficiary/beneficiaries: Such information is not being defined. MTBF (Mean Time Between Failure): What is the minimum acceptable length of time between two consecutive failures, that is acceptable to the business? Such information is not being defined. IMPORTANT: When compiling the Service Level Agreement (SLA) for solutions, It is recommended that the above values are clearly identified, i.e.: (a) Availability, (b) Recovery time objectives and (c) MTBF. By having these specified and articulated in the service contract, the business owner may ensure minimal impact from possible failures. For example: 99% availability with a maximum RTO of five hours and having an MTBF of 2 days. What are the repercussions if the solution fails? Consumers will not be able to view, download, or discover spatial data. For example the above must gauge whether the solution has financial, health, political, etc. repercussions. Highlight any peaks and troughs of the service being rendered? The performance in normal situation represents periods out of peak load. It is set at 90 % of the time. Solution Architecture Document Template Version: 7.0 Page 11

12 3.2.9 Production Hours of Operation: Audience Citizen 24 X 7 rmal Business Hours Extended Business Hours (e.g. 8:00 to 17:00) / / Specify the hours / Government Employees Businesses (Private Sector) EU Member State Users Solution Delivery Model/Business Model: Traditional: As a Service: Subscription based. NOTE: Prior to considering cloud based offerings it is appropriate that the following considerations are evaluated: Please refer to Cloud Considerations check list: Considerations-v2%200.pdf. Solution Architecture Document Template Version: 7.0 Page 12

13 Target Hosting Environment: Shared egovernment Web Hosting Environment managed and supported by MITA: This applies for existing solutions only i.e. solution updates/upgrades. Segregated Environment at the Government Data Centres managed by MITA: This applies for existing solutions only i.e. solution updates/upgrades. Service Hosting Catalogue TYPE 2 - refer to service hosting catalogue: Segregated Environment at the Government Data Centres managed by 3 rd parties: o o o Computing resources provided by MITA: Service Hosting Catalogue TYPE 1B - refer to service hosting catalogue: Computing resources not provided by MITA: Service Hosting Catalogue TYPE 1A - refer to service hosting catalogue: 3rd Party Supplier Organization: NOTE: This is subject to approval i.e. involving business negotiations and appropriate discussions with the respective stakeholders. Hosting managed and supported at 3 rd parties: Shared: Dedicated: The organization providing: o Hosting: o Management and support: The country: o Where the data shall be residing: o From where the service shall be rendered: NOTE: All options above are governed by OPM Circular 29/ June Reviewing the ICT Operations of Government. NOTE: If more than one hosting mode is selected please supply more information about the role of each hosting layer. Solution Architecture Document Template Version: 7.0 Page 13

14 Solution Usage of Government Shared Services: mybills: Shared Service handling online government payments. myforms: Shared Service for creating electronic forms and the respective workflows for the delivery of citizen centric eservices. mgov: Shared alerting services used to deliver Short Message Services (SMS) and notifications. eid: A shared service which allows citizens and businesses to identify themselves via the government s Web portal or telephone contact centre to securely access any number of available e-services, regardless of which organization provides the service. CDR: Shared Service providing access to Corporate Data. Corporate Identity: A Shared Service for the provision of Identity to the Public Administration. Additional information can be found at the following URL: Kindly highlight any usage peaks of the service/s being consumed Solution Usage of External Services: Identify and specify any interactions required with external services: Service Name Service Provider NOTE: For Gate 2 approval the respective service contract that includes the respective service consumption mechanism must be included. (Service Contract Template Appendix A). Solution Architecture Document Template Version: 7.0 Page 14

15 Shareable characteristics of the Solution: Is the solution going to share resources (data, processes, etc.) with other external services/solutions? o What resources will be shareable? o Which external services/solutions are going or already make use of these sharable resources (if already known)? Service Name Service Provider o How do you plan to share these resources (if already known)? Principles: - Any shareable resources should be exposed through appropriate machine readable mechanisms in an industry standard fashion, using open standards and interoperable engineering principle/practices. - Specifically in the context of domain data, ownership is considered to rest within the respective legally empowered authority/authorities, unless explicitly otherwise indicated. As a matter of preference, any machine to machine (solution to solution) interaction between data consumers and providers must happen directly between the consumer and the specific information system storing and processing such domain data Solution Architecture Document Template Version: 7.0 Page 15

16 03.3 Functional Solution Description The Spatial Infrastructure solution will provide the following functionality; a) Discovery services search for spatial data sets and spatial data services on the basis of the content of corresponding metadata, and display the metadata content; b) View services as a minimum, display, navigate, zoom in/out, pan, or overlay spatial data sets and display legend information and any relevant content of metadata; c) Download services enabling copies of complete spatial data sets, or of parts of such sets, to be downloaded The INSPIRE View Services allow users and computer programs to view spatial datasets; 1. Get View Services Metadata: Get metadata about a specific view service; 2. Get Map: Returns a map for a specified area; 3. Link View Service: Allows the linking of view services together. (Source: eu/documents/network_servic es/tec hnicalguidance_viewservices_v3.1.p df) The INSPIRE Discovery Services allow users and computer programs to search for spatial datasets and services based on their metadata records; 1. Get Discovery Service Metadata: Provides all necessary information about the Discovery Service and describes service capabilities; 2. Discover Metadata: Allows requesting INSPIRE metadata elements of spatial data sets and services from a Discovery Service; 3. Publish Metadata: Allows editing of INSPIRE metadata elements of resources in the Discovery Service (push or pull metadata mechanisms). Editing meaning insert, update and delete; 4. Link Discovery Service: Allows the declaration of the availability of a Discovery Service for the discovery of resources through the Member State Discovery Service while maintaining the resource metadata at the owner s location. (Source: eu/documents/network_servic es/tec hnicalguidance_discoveryservic es_v 3.1.pdf) The INSPIRE Download Services describes the following four download operations that must be implemented; 1. Get Download Service Metadata 2. Get Spatial Dataset 3. Describe Spatial Dataset 4. Link Download Service (Source: eu/documents/network_servic es/tec hnical_guidanc e_download_service s_3.0.pdf) te: Narrative describing the functional design of the solution must be provided immediately following the diagram(s). Solution Architecture Document Template Version: 7.0 Page 16

17 03.4 Conceptual Solution Design Description Provide a diagram (or diagrams) with corresponding narrative that depicts an accurate description of the conceptual design for the entire solution. The design must document how each of the requirements specified in the functional design will be conceptually ac complished. The conceptual design must align with the Principles, Practices, and Standards that are published in the and portals respectively. te: The diagram below has been provided for illustrative purpose s only. PSOs should delete the diagram provided and supply information specific to the solution requesting approval. INTERNET Firewall / Reverse Proxy GOVERNMENT DATACENTERS Open GIS Stack MT SANDBOXED ENVIRONMENT te: Narrative describing the conceptual design of the solution must be provided immediately following the diagram(s). Solution Architecture Document Template Version: 7.0 Page 17

UK Location Programme

UK Location Programme Location Information Interoperability Board Data Publisher How To Guide Understand the background to establishing an INSPIRE View Service using GeoServer DOCUMENT CONTROL Change Summary Version Date Author/Editor

More information

<Project Name> Solution Architecture Preliminary System Design

<Project Name> Solution Architecture Preliminary System Design Solution Architecture Preliminary System Design Gate 2 Date: Version: Gate 2 Change Log Any moderate or significant changes to the solution

More information

Solution & Design Architecture

Solution & Design Architecture Solution & Design Architecture Agenda Key Requirements Independence to ULBs Workflow : Administrator Activities Solution To Address Key Requirements Flexibility in selection of services Application Usage

More information

Data for the Public Good. The Government Statistical Service Data Strategy

Data for the Public Good. The Government Statistical Service Data Strategy Data for the Public Good The Government Statistical Service Data Strategy November 2013 1 Foreword by the National Statistician When I launched Building the Community - The Strategy for the Government

More information

an EU perspective Interoperability Solutions for European Public Administrations

an EU perspective Interoperability Solutions for European Public Administrations Interoperability Solutions for European Public Administrations an EU perspective Tools for Improving Efficiency and Performance in The Public Sector Seminar Berlin 10 th April 2014 Dr. Raul M. Abril Raul-Mario.Abril-Jimenez@ec.europa.eu

More information

NSW Government. Cloud Services Policy and Guidelines

NSW Government. Cloud Services Policy and Guidelines NSW Government Cloud Services Policy and Guidelines August 2013 1 CONTENTS 1. Introduction 2 1.1 Policy statement 3 1.2 Purpose 3 1.3 Scope 3 1.4 Responsibility 3 2. Cloud services for NSW Government 4

More information

NSW Data & Information Custodianship Policy. June 2013 v1.0

NSW Data & Information Custodianship Policy. June 2013 v1.0 NSW Data & Information Custodianship Policy June 2013 v1.0 CONTENTS 1. PURPOSE... 4 2. INTRODUCTION... 4 2.1 Information Management Framework... 4 2.2 Data and information custodianship... 4 2.3 Terms...

More information

NASCIO EA Development Tool-Kit Solution Architecture. Version 3.0

NASCIO EA Development Tool-Kit Solution Architecture. Version 3.0 NASCIO EA Development Tool-Kit Solution Architecture Version 3.0 October 2004 TABLE OF CONTENTS SOLUTION ARCHITECTURE...1 Introduction...1 Benefits...3 Link to Implementation Planning...4 Definitions...5

More information

Monitoring and Reporting Drafting Team Monitoring Indicators Justification Document

Monitoring and Reporting Drafting Team Monitoring Indicators Justification Document INSPIRE Infrastructure for Spatial Information in Europe Monitoring and Reporting Drafting Team Monitoring Indicators Justification Document Title Creator Justification document Creation date 2008-12-15

More information

Cloud Computing and Government Services August 2013 Serdar Yümlü SAMPAŞ Information & Communication Systems

Cloud Computing and Government Services August 2013 Serdar Yümlü SAMPAŞ Information & Communication Systems eenviper White Paper #4 Cloud Computing and Government Services August 2013 Serdar Yümlü SAMPAŞ Information & Communication Systems 1 Executive Summary Cloud computing could revolutionise public services

More information

An Esri White Paper June 2011 ArcGIS for INSPIRE

An Esri White Paper June 2011 ArcGIS for INSPIRE An Esri White Paper June 2011 ArcGIS for INSPIRE Esri, 380 New York St., Redlands, CA 92373-8100 USA TEL 909-793-2853 FAX 909-793-5953 E-MAIL info@esri.com WEB esri.com Copyright 2011 Esri All rights reserved.

More information

How To Choose A Cloud Computing Solution

How To Choose A Cloud Computing Solution WHITE PAPER How to choose and implement your cloud strategy INTRODUCTION Cloud computing has the potential to tip strategic advantage away from large established enterprises toward SMBs or startup companies.

More information

TECHNICAL SPECIFICATION: SECURE LEGISLATION-AWARE STORAGE SOLUTION

TECHNICAL SPECIFICATION: SECURE LEGISLATION-AWARE STORAGE SOLUTION REALIZATION OF A RESEARCH AND DEVELOPMENT PROJECT (PRE-COMMERCIAL PROCUREMENT) ON CLOUD FOR EUROPE TECHNICAL SPECIFICATION: SECURE LEGISLATION-AWARE STORAGE SOLUTION ANNEX IV (C) TO THE CONTRACT NOTICE

More information

Achieving Strategy with IT projects through Business Process Change

Achieving Strategy with IT projects through Business Process Change Achieving Strategy with IT projects through Business Process Change Presented by Alex Attard October 2008 Incorporating ICT into the Regional Development Agenda: Using e-government Systems as the Driver

More information

Big Data Analytics Service Definition G-Cloud 7

Big Data Analytics Service Definition G-Cloud 7 Big Data Analytics Service Definition G-Cloud 7 Big Data Analytics Service Service Overview ThinkingSafe s Big Data Analytics Service allows information to be collected from multiple locations, consolidated

More information

Cloud Vendor Evaluation

Cloud Vendor Evaluation Cloud Vendor Evaluation Checklist Life Sciences in the Cloud Cloud Vendor Evaluation Checklist What to evaluate when choosing a cloud vendor in Life Sciences Cloud computing is radically changing business

More information

Recommendations for companies planning to use Cloud computing services

Recommendations for companies planning to use Cloud computing services Recommendations for companies planning to use Cloud computing services From a legal standpoint, CNIL finds that Cloud computing raises a number of difficulties with regard to compliance with the legislation

More information

Microsoft s Compliance Framework for Online Services

Microsoft s Compliance Framework for Online Services Microsoft s Compliance Framework for Online Services Online Services Security and Compliance Executive summary Contents Executive summary 1 The changing landscape for online services compliance 4 How Microsoft

More information

How To Decide If You Should Buy Cloud Computing For Government

How To Decide If You Should Buy Cloud Computing For Government Cloud Services Common Assessment and Considerations Date: June 2011 Department: Technology and Systems Governance Version: 2.0 Unclassified Malta Information Technology Agency, Gattard House, National

More information

Se i o Pricing Document

Se i o Pricing Document Se i o Pricing Document This document details pricing structures and policies for ServiceNow. It includes information on the ServiceNow pricing model for standard packages as well as all options and add---ons.

More information

ISO 27001 COMPLIANCE WITH OBSERVEIT

ISO 27001 COMPLIANCE WITH OBSERVEIT ISO 27001 COMPLIANCE WITH OBSERVEIT OVERVIEW ISO/IEC 27001 is a framework of policies and procedures that include all legal, physical and technical controls involved in an organization s information risk

More information

CLOUD SERVICES FOR EMS

CLOUD SERVICES FOR EMS CLOUD SERVICES FOR EMS Greg Biegen EMS Software Director Cloud Operations and Security September 12-14, 2016 Agenda EMS Cloud Services Definitions Hosted Service Managed Services Governance Service Delivery

More information

Code of Practice on Electronic Invoicing in the EU

Code of Practice on Electronic Invoicing in the EU CEN/WS einvoicing Phase 3 Date: 2011-11 CEN Workshop AgreementTC WI Secretariat: NEN Code of Practice on Electronic Invoicing in the EU Status: for public review (23 November 2011-23 January 2012) ICS:

More information

Guidelines for filling in the Excel Template for Monitoring INSPIRE by the contributing authorities

Guidelines for filling in the Excel Template for Monitoring INSPIRE by the contributing authorities Guidelines for filling in the Excel Template for Monitoring INSPIRE by the contributing authorities WARNING: in order to allow for an automated upload into the data base it is necessary that strict formatting

More information

SharePoint Implementation Planning Document 1 Template

SharePoint Implementation Planning Document 1 Template Suite 3, Level 7, 16 Wentworth Street, Parramatta NSW 2150 Tel: 1300 797 838 - Fax: 1300 797 848 URL: www.empowercs.com.au SharePoint Implementation Planning Document 1 Template Attention: Prepared by:

More information

How To Write An Inspire Directive

How To Write An Inspire Directive INSPIRE Infrastructure for Spatial Information in Europe Detailed definitions on the INSPIRE Network Services Title Detailed definitions on the INSPIRE Network Services Creator Date 2005-07-22 Subject

More information

An Evaluation Framework for Selecting an Enterprise Cloud Provider

An Evaluation Framework for Selecting an Enterprise Cloud Provider An Evaluation Framework for Selecting an Enterprise Cloud Provider WHITE PAPER This White Paper is intended for senior IT leaders of global enterprises considering a new cloud solution or expanding an

More information

White Paper. Managing Risk to Sensitive Data with SecureSphere

White Paper. Managing Risk to Sensitive Data with SecureSphere Managing Risk to Sensitive Data with SecureSphere White Paper Sensitive information is typically scattered across heterogeneous systems throughout various physical locations around the globe. The rate

More information

Amazon Relational Database Service (RDS)

Amazon Relational Database Service (RDS) Amazon Relational Database Service (RDS) G-Cloud Service 1 1.An overview of the G-Cloud Service Arcus Global are approved to sell to the UK Public Sector as official Amazon Web Services resellers. Amazon

More information

API Management Introduction and Principles

API Management Introduction and Principles API Management Introduction and Principles by Vijay Alagarasan, Principal Architect, Enterprise Architecture and Strategy of Asurion Abstract: This article is focused on providing solutions for common

More information

The Need for Service Catalog Design in Cloud Services Development

The Need for Service Catalog Design in Cloud Services Development The Need for Service Catalog Design in Cloud Services Development The purpose of this document: Provide an overview of the cloud service catalog and show how the service catalog design is an fundamental

More information

UPGRADING SOCIAL PROTECTION INFORMATION TECHNOLOGY PROCESSES AND SYSTEMS: IMPLEMENTATION PLAN (OUTPUT 3.2)

UPGRADING SOCIAL PROTECTION INFORMATION TECHNOLOGY PROCESSES AND SYSTEMS: IMPLEMENTATION PLAN (OUTPUT 3.2) Additional Financing of Food and Nutrition Social Welfare Project (RRP MON 42322) UPGRADING SOCIAL PROTECTION INFORMATION TECHNOLOGY PROCESSES AND SYSTEMS: IMPLEMENTATION PLAN (OUTPUT 3.2) 1. This document

More information

DIGITAL MARKETPLACE (G-CLOUD 7) OFFERING. Sopra Steria OneMobile SaaS Service. Introduction. Service Definition. Sopra Steria in the public sector

DIGITAL MARKETPLACE (G-CLOUD 7) OFFERING. Sopra Steria OneMobile SaaS Service. Introduction. Service Definition. Sopra Steria in the public sector DIGITAL MARKETPLACE (G-CLOUD 7) OFFERING Sopra Steria OneMobile SaaS Service Sopra Steria in the public sector Organisations across the public sector choose Sopra Steria to deliver transformation programmes

More information

DELTATECH G-Cloud SaaS Services

DELTATECH G-Cloud SaaS Services DELTATECH G-Cloud SaaS Services 1.1.1.1.1.1 SecureOps Service Service Definition A DeltaTech G-Cloud SaaS service DeltaTech SaaS Services SecureOps Tactical Operations Management System Managing secure

More information

MICROSOFT DYNAMICS CRM

MICROSOFT DYNAMICS CRM MICROSOFT DYNAMICS CRM SERVICE DEFINITION G-CLOUD Commercial-in-Confidence civil.lockheedmartin.co.uk SECTION 1 LOCKHEED MARTIN S MICROSOFT DYNAMICS CRM CAPABILITY INTRODUCTION Lockheed Martin offers a

More information

Queensland recordkeeping metadata standard and guideline

Queensland recordkeeping metadata standard and guideline Queensland recordkeeping metadata standard and guideline June 2012 Version 1.1 Queensland State Archives Department of Science, Information Technology, Innovation and the Arts Document details Security

More information

The Cloud in Regulatory Affairs - Validation, Risk Management and Chances -

The Cloud in Regulatory Affairs - Validation, Risk Management and Chances - 45 min Webinar: November 14th, 2014 The Cloud in Regulatory Affairs - Validation, Risk Management and Chances - www.cunesoft.com Rainer Schwarz Cunesoft Holger Spalt ivigilance 2014 Cunesoft GmbH PART

More information

NSW Government Open Data Policy. September 2013 V1.0. Contact

NSW Government Open Data Policy. September 2013 V1.0. Contact NSW Government Open Data Policy September 2013 V1.0 Contact datansw@finance.nsw.gov.au Department of Finance & Services Level 15, McKell Building 2-24 Rawson Place SYDNEY NSW 2000 DOCUMENT CONTROL Document

More information

Policy Based Encryption Z. Administrator Guide

Policy Based Encryption Z. Administrator Guide Policy Based Encryption Z Administrator Guide Policy Based Encryption Z Administrator Guide Documentation version: 1.2 Legal Notice Legal Notice Copyright 2012 Symantec Corporation. All rights reserved.

More information

Cyber Security and the Impact on Banks in China

Cyber Security and the Impact on Banks in China Cyber Security and the Impact on Banks in China Regulatory Policy Development and Updates March 015 kpmg.com/cn Executive Summary The China Banking Regulatory Commission (CBRC) issued two circulars (Circulars

More information

REQUEST FOR PROPOSAL Website Design and Development. DUE DATE: FEBRUARY 19, 2016-12:00 p.m.

REQUEST FOR PROPOSAL Website Design and Development. DUE DATE: FEBRUARY 19, 2016-12:00 p.m. REQUEST FOR PROPOSAL Website Design and Development DUE DATE: FEBRUARY 19, 2016-12:00 p.m. City of Willow Park 516 Ranch House Rd. Willow Park, Texas 76087 (817) 441 7108 www.willowpark.org Inquiries Inquiries

More information

Amazon Compute - EC2 and Related Services

Amazon Compute - EC2 and Related Services Amazon Compute - EC2 and Related Services G-Cloud Service 1 1.An overview of the G-Cloud Service Arcus Global are approved to sell to the UK Public Sector as official Amazon Web Services resellers. Amazon

More information

City of Conway Information Technology Strategic Plan - Executive Summary

City of Conway Information Technology Strategic Plan - Executive Summary City of Conway Information Technology Strategic Plan 2013 2015 Mission Provide top level technical support and cost saving technology solutions for the needs of the City of Conway while providing city-wide

More information

05.0 Application Development

05.0 Application Development Number 5.0 Policy Owner Information Security and Technology Policy Application Development Effective 01/01/2014 Last Revision 12/30/2013 Department of Innovation and Technology 5. Application Development

More information

INSPIRE Infrastructure for Spatial Information in Europe. INSPIRE Network Services Architecture. Network Services Architecture Creator.

INSPIRE Infrastructure for Spatial Information in Europe. INSPIRE Network Services Architecture. Network Services Architecture Creator. INSPIRE Infrastructure for Spatial Information in Europe INSPIRE Network Services Architecture Title Network Services Architecture Creator Network Services Drafting Team Date 17-12-2007 Subject INSPIRE

More information

10964C: Cloud & Datacenter Monitoring with System Center Operations Manager

10964C: Cloud & Datacenter Monitoring with System Center Operations Manager 10964C: Cloud & Datacenter Monitoring with System Center Course Details Course Code: Duration: Notes: 10964C 5 days Elements of this syllabus are subject to change. About this course This course equips

More information

C a r l G o e t h a l s T e r r e m a r k E u r o p e. C a r l. g o e t h a l s @ t e r r e m a r k. c o m

C a r l G o e t h a l s T e r r e m a r k E u r o p e. C a r l. g o e t h a l s @ t e r r e m a r k. c o m Cloud Computing for Government & Enterprise C a r l G o e t h a l s T e r r e m a r k E u r o p e C a r l. g o e t h a l s @ t e r r e m a r k. c o m Agenda Some history on Terremark State of Cloud Public

More information

Article 29 Working Party Issues Opinion on Cloud Computing

Article 29 Working Party Issues Opinion on Cloud Computing Client Alert Global Regulatory Enforcement If you have questions or would like additional information on the material covered in this Alert, please contact one of the authors: Cynthia O Donoghue Partner,

More information

Outlook. Corporate Research and Technologies, Munich, Germany. 20 th May 2010

Outlook. Corporate Research and Technologies, Munich, Germany. 20 th May 2010 Computing Architecture Computing Introduction Computing Architecture Software Architecture for Outlook Corporate Research and Technologies, Munich, Germany Gerald Kaefer * 4 th Generation Datacenter IEEE

More information

DFS C2013-6 Open Data Policy

DFS C2013-6 Open Data Policy DFS C2013-6 Open Data Policy Status Current KEY POINTS The NSW Government Open Data Policy establishes a set of principles to simplify and facilitate the release of appropriate data by NSW Government agencies.

More information

Cloud-based Infrastructures. Serving INSPIRE needs

Cloud-based Infrastructures. Serving INSPIRE needs Cloud-based Infrastructures Serving INSPIRE needs INSPIRE Conference 2014 Workshop Sessions Benoit BAURENS, AKKA Technologies (F) Claudio LUCCHESE, CNR (I) June 16th, 2014 This content by the InGeoCloudS

More information

MIGRATING SHAREPOINT TO THE CLOUD

MIGRATING SHAREPOINT TO THE CLOUD MIGRATING SHAREPOINT TO THE CLOUD Our Lessons Learned February 2015 www.reisystems.com TABLE OF CONTENTS Introduction... 2 What is Office 365 and what are the models of installation available?... 2 When

More information

Introduction: Ladan Heit (lheit@wlu.ca) Current role: Enterprise Architect Responsible for building and maintaining an accurate and holistic view of

Introduction: Ladan Heit (lheit@wlu.ca) Current role: Enterprise Architect Responsible for building and maintaining an accurate and holistic view of Introduction: Ladan Heit (lheit@wlu.ca) Current role: Enterprise Architect Responsible for building and maintaining an accurate and holistic view of the institution s IT capabilities in a logical and structured

More information

Deploying ArcGIS for Server Using Managed Services

Deploying ArcGIS for Server Using Managed Services Deploying ArcGIS for Server Using Managed Services Andrew Sakowicz Erin Ross Sridhar Karra Agenda Introduction Program Overview - Overview - Methodology - Tools Customer Deployments - Architecture and

More information

INSPIRE Infrastructure for Spatial Information in Europe. INSPIRE Network Services Architecture. Network Services Architecture Creator.

INSPIRE Infrastructure for Spatial Information in Europe. INSPIRE Network Services Architecture. Network Services Architecture Creator. INSPIRE Infrastructure for Spatial Information in Europe Title Network Creator Network Drafting Team Date 19-07-2008 Subject Status Draft Publisher Network Drafting Team Type Text Description Network describes

More information

CA Technologies Data Protection

CA Technologies Data Protection CA Technologies Data Protection can you protect and control information? Johan Van Hove Senior Solutions Strategist Security Johan.VanHove@CA.com CA Technologies Content-Aware IAM strategy CA Technologies

More information

The benefits of migrating to Exchange 2010

The benefits of migrating to Exchange 2010 HOW TO GUIDE The benefits of migrating to Exchange 2010 This guide evaluates the typical business and technology reasons to migrate to Exchange 2010. Ideal for any company evaluating or planning a migration

More information

CFT 100001411 Provision of a common data transmission system. Questions/Responses

CFT 100001411 Provision of a common data transmission system. Questions/Responses CFT 100001411 Provision of a common data transmission system Questions/Responses 20 November 2015 1 Assumption 9: There shall be an agreed upon set of security rules and procedures for background investigations

More information

RED HAT CLOUDFORMS ENTERPRISE- GRADE MANAGEMENT FOR AMAZON WEB SERVICES

RED HAT CLOUDFORMS ENTERPRISE- GRADE MANAGEMENT FOR AMAZON WEB SERVICES TECHNOLOGY DETAIL RED HAT CLOUDFORMS ENTERPRISE- GRADE MANAGEMENT FOR AMAZON WEB SERVICES ABSTRACT Do you want to use public clouds like Amazon Web Services (AWS) to flexibly extend your datacenter capacity,

More information

How To Develop An Enterprise Architecture

How To Develop An Enterprise Architecture OSI Solution Architecture Framework Enterprise Service Center April 2008 California Health and Human Services Agency Revision History REVISION HISTORY REVISION/WORKSITE # DATE OF RELEASE OWNER SUMMARY

More information

Questions & Answers. on e-cohesion Policy in European Territorial Cooperation Programmes. (Updated version, May 2013)

Questions & Answers. on e-cohesion Policy in European Territorial Cooperation Programmes. (Updated version, May 2013) Questions & Answers on e-cohesion Policy in European Territorial Cooperation Programmes (Updated version, May 2013) This fact sheet was drafted jointly by INTERACT and European Commission (DG Regional

More information

SHAREPOINT SERVICE DEFINITION. G-CLOUD Commercial-in-Confidence. civil.lockheedmartin.co.uk

SHAREPOINT SERVICE DEFINITION. G-CLOUD Commercial-in-Confidence. civil.lockheedmartin.co.uk SHAREPOINT SERVICE DEFINITION G-CLOUD Commercial-in-Confidence civil.lockheedmartin.co.uk SECTION 1 LOCKHEED MARTIN S SHAREPOINT CAPABILITY Lockheed Martin offers a full end to end service, delivering

More information

Cloud Computing in a Government Context

Cloud Computing in a Government Context Cloud Computing in a Government Context Introduction There has been a lot of hype around cloud computing to the point where, according to Gartner, 1 it has become 'deafening'. However, it is important

More information

GoodData Corporation Security White Paper

GoodData Corporation Security White Paper GoodData Corporation Security White Paper May 2016 Executive Overview The GoodData Analytics Distribution Platform is designed to help Enterprises and Independent Software Vendors (ISVs) securely share

More information

Business Plan for the. The Geospatial Platform. September 20, 2012 REDACTED

Business Plan for the. The Geospatial Platform. September 20, 2012 REDACTED Business Plan for the Geospatial Platform September 20, 2012 REDACTED The Geospatial Platform Federal Geographic Data Committee Geospatial Platform Business Plan, September 20, 2012 REDACTED 1 The Federal

More information

HIPAA CRITICAL AREAS TECHNICAL SECURITY FOCUS FOR CLOUD DEPLOYMENT

HIPAA CRITICAL AREAS TECHNICAL SECURITY FOCUS FOR CLOUD DEPLOYMENT HIPAA CRITICAL AREAS TECHNICAL SECURITY FOCUS FOR CLOUD DEPLOYMENT A Review List This paper was put together with Security in mind, ISO, and HIPAA, for guidance as you move into a cloud deployment Dr.

More information

How to select the right Marketing Cloud Edition

How to select the right Marketing Cloud Edition How to select the right Marketing Cloud Edition Email, Mobile & Web Studios ith Salesforce Marketing Cloud, marketers have one platform to manage 1-to-1 customer journeys through the entire customer lifecycle

More information

NETWRIX EVENT LOG MANAGER

NETWRIX EVENT LOG MANAGER NETWRIX EVENT LOG MANAGER QUICK-START GUIDE FOR THE ENTERPRISE EDITION Product Version: 4.0 July/2012. Legal Notice The information in this publication is furnished for information use only, and does not

More information

System Center Configuration Manager

System Center Configuration Manager System Center Configuration Manager Software Update Management Guide Friday, 26 February 2010 Version 1.0.0.0 Baseline Prepared by Microsoft Copyright This document and/or software ( this Content ) has

More information

Government Enterprise Architecture

Government Enterprise Architecture Government Enterprise Architecture GEA-NZ v3.0 Context Document September 2014 Crown copyright. This copyright work is licensed under the Creative Commons Attribution 3.0 New Zealand licence. In essence,

More information

Policy Based Encryption E. Administrator Guide

Policy Based Encryption E. Administrator Guide Policy Based Encryption E Administrator Guide Policy Based Encryption E Administrator Guide Documentation version: 1.2 Legal Notice Legal Notice Copyright 2012 Symantec Corporation. All rights reserved.

More information

Policy Based Encryption E. Administrator Guide

Policy Based Encryption E. Administrator Guide Policy Based Encryption E Administrator Guide Policy Based Encryption E Administrator Guide Documentation version: 1.2 Legal Notice Legal Notice Copyright 2012 Symantec Corporation. All rights reserved.

More information

YubiCloud OTP Validation Service. Version 1.2

YubiCloud OTP Validation Service. Version 1.2 YubiCloud OTP Validation Service Version 1.2 5/12/2015 Introduction Disclaimer Yubico is the leading provider of simple, open online identity protection. The company s flagship product, the YubiKey, uniquely

More information

http://media.amazonwebservices.com/pdf/aws_security_whitepaper.pdf http://media.amazonwebservices.com/pdf/aws_security_whitepaper.

http://media.amazonwebservices.com/pdf/aws_security_whitepaper.pdf http://media.amazonwebservices.com/pdf/aws_security_whitepaper. 1. Cloud Costs Questions a. Are there any better ways for us to predict / manage our transfer costs than what we discussed in the meeting today? [DSB] There is currently no methodology with AWS to purchase

More information

How To Manage A System Center 2012 R2 Operation Manager

How To Manage A System Center 2012 R2 Operation Manager CÔNG TY CỔ PHẦN TRƯỜNG CNTT TÂN ĐỨC TAN DUC INFORMATION TECHNOLOGY SCHOOL JSC LEARN MORE WITH LESS! Course 10964B: Length: Cloud & Datacenter Monitoring with System Center Operations Manager Audience:

More information

Hadoop in the Hybrid Cloud

Hadoop in the Hybrid Cloud Presented by Hortonworks and Microsoft Introduction An increasing number of enterprises are either currently using or are planning to use cloud deployment models to expand their IT infrastructure. Big

More information

White Paper: An Evaluation Framework For Selecting an Enterprise Cloud Provider

White Paper: An Evaluation Framework For Selecting an Enterprise Cloud Provider White Paper: An Evaluation Framework For Selecting an Enterprise Cloud Provider Introduction 3 Enterprise Cloud Evaluation Framework Overview 4 Enterprise-Grade and Industry-Standard Comprehensive and

More information

Network Resource Management Directive

Network Resource Management Directive Office of the Prime Minister Central Information Management Unit Directive document CIMU D 0036:2003 Network Resource Management Directive Version: 1.0 Effective date: 10.12.2003 Table of Contents 1. Purpose...3

More information

INFORMATION ASSURANCE

INFORMATION ASSURANCE Service Definition Thomson Reuters Legal Matter Management service (Serengeti Tracker) is the highest rated legal matter management, e-billing and analytics system designed for inhouse legal departments.

More information

Adobe Digital Publishing Security FAQ

Adobe Digital Publishing Security FAQ Adobe Digital Publishing Suite Security FAQ Adobe Digital Publishing Security FAQ Table of contents DPS Security Overview Network Service Topology Folio ProducerService Network Diagram Fulfillment Server

More information

NSW Government. Cloud Services Policy and Guidelines

NSW Government. Cloud Services Policy and Guidelines NSW Government Cloud Services Policy and Guidelines August 2013 CONTENTS 1. Introduction 2 1.1 Policy statement 3 1.2 Purpose 3 1.3 Scope 3 1.4 Responsibility 3 2. Cloud services for NSW Government 4 2.1

More information

Gas transport tariffs calculation

Gas transport tariffs calculation Ad Hoc Expert Facility under the INOGATE project Support to Energy Market Integration and Sustainable Energy in the NIS (SEMISE) Gas transport tariffs calculation 1 TABLE OF CONTENTS 1. INTRODUCTION...

More information

How To Manage Cloud Computing

How To Manage Cloud Computing IBM Nederland B.V. Cloud Computing Why, what, how? Ronald Zoutendijk, zoutendi@nl.ibm.com Johan Arts, johan.arts@nl.ibm.com 1 Why Cloud Computing? Complexiteit Agenda 1 Why Cloud Computing? 2 What is Cloud

More information

Cloud Cube Model: Selecting Cloud Formations for Secure Collaboration

Cloud Cube Model: Selecting Cloud Formations for Secure Collaboration Cloud Cube Model: Selecting Cloud Formations for Secure Collaboration Problem Cloud computing offers massive scalability - in virtual computing power, storage, and applications resources - all at almost

More information

Request for Information (RFI) for Managed Hosting Service

Request for Information (RFI) for Managed Hosting Service FOOD AND AGRICULTURE ORGANIZATION OF THE UNITED NATIONS ORGANISATION DES NATIONS UNIES POUR L ALIMENTATION ET L AGRICULTURE ORGANIZACION DE LAS NACIONES UNIDAS PARA LA AGRICULTURA Y LA ALIMENTACION Viale

More information

Auxilion Service Desk as a Service. Service Desk as a Service. Date January 2015. www.auxilion.com Commercial in Confidence Auxilion 2015 Page 1

Auxilion Service Desk as a Service. Service Desk as a Service. Date January 2015. www.auxilion.com Commercial in Confidence Auxilion 2015 Page 1 Title Service Desk as a Service Date January 2015 www.auxilion.com Commercial in Confidence Auxilion 2015 Page 1 1. Disclaimer All information contained in this document is provided in confidence to the

More information

Digital Continuity Plan

Digital Continuity Plan Digital Continuity Plan Ensuring that your business information remains accessible and usable for as long as it is needed Accessible and usable information Digital continuity Digital continuity is an approach

More information

Converse County Website Design & Development

Converse County Website Design & Development No. IT-16-01 Converse County Website Design & Development Converse County 107 North 5 th Street Suite B4 Douglas, WY 82633 Inquiries Inquiries about this must be in writing and directed to: Justin Lane

More information

Interoute Virtual Data Centre. Hands on cloud control.

Interoute Virtual Data Centre. Hands on cloud control. Interoute Virtual Data Centre. Hands on cloud control. Scale your computing resource on demand Choose where in Europe you want your data Europe s most trusted and secure network www.interoute.com/vdc Interoute

More information

COMMISSION OF THE EUROPEAN COMMUNITIES

COMMISSION OF THE EUROPEAN COMMUNITIES EN EN EN COMMISSION OF THE EUROPEAN COMMUNITIES Brussels, 28.11.2008 COM(2008) 798 final COMMUNICATION FROM THE COMMISSION TO THE COUNCIL, THE EUROPEAN PARLIAMENT, THE EUROPEAN ECONOMIC AND SOCIAL COMMITTEE

More information

Approach to Information Security Architecture. Kaapro Kanto Chief Architect, Security and Privacy TeliaSonera

Approach to Information Security Architecture. Kaapro Kanto Chief Architect, Security and Privacy TeliaSonera Approach to Information Security Architecture Kaapro Kanto Chief Architect, Security and Privacy TeliaSonera About TeliaSonera TeliaSonera provides network access and telecommunication services that help

More information

Information and Communications Technology Strategy 2014-2017

Information and Communications Technology Strategy 2014-2017 Contents 1 Background ICT in Geoscience Australia... 2 1.1 Introduction... 2 1.2 Purpose... 2 1.3 Geoscience Australia and the Role of ICT... 2 1.4 Stakeholders... 4 2 Strategic drivers, vision and principles...

More information

Government of India Ministry of Communications & Information Technology Department of Electronics & Information Technology (DeitY)

Government of India Ministry of Communications & Information Technology Department of Electronics & Information Technology (DeitY) Government of India Ministry of Communications & Information Technology Department of Electronics & Information Technology (DeitY) Title of Policy: Policy on Open APIs for Government of India Preamble:

More information

CLOUD TECH SOLUTION AT INTEL INFORMATION TECHNOLOGY ICApp Platform as a Service

CLOUD TECH SOLUTION AT INTEL INFORMATION TECHNOLOGY ICApp Platform as a Service CLOUD TECH SOLUTION AT INTEL INFORMATION TECHNOLOGY ICApp Platform as a Service Open Data Center Alliance, Inc. 3855 SW 153 rd Dr. Beaverton, OR 97003 USA Phone +1 503-619-2368 Fax: +1 503-644-6708 Email:

More information

A guide to procuring Accredited Cloud Services

A guide to procuring Accredited Cloud Services A guide to procuring Accredited Cloud Services Contents 2 Introduction 3 Chapter 1: What are Accredited Cloud Services? 4 Chapter 2: Preparing to procure Accredited Cloud Services 6 Chapter 3: Comparing

More information

SHARPCLOUD SECURITY STATEMENT

SHARPCLOUD SECURITY STATEMENT SHARPCLOUD SECURITY STATEMENT Summary Provides details of the SharpCloud Security Architecture Authors: Russell Johnson and Andrew Sinclair v1.8 (December 2014) Contents Overview... 2 1. The SharpCloud

More information

G-CLOUD FRAMEWORK SERVICE DEFINITION. Kofax Model Office Bundle Proposal ISSUE 1

G-CLOUD FRAMEWORK SERVICE DEFINITION. Kofax Model Office Bundle Proposal ISSUE 1 G-CLOUD FRAMEWORK SERVICE DEFINITION Kofax Model Office Bundle Proposal ISSUE 1 Sept 2013 Table of Contents 1 SERVICE OVERVIEW & SOLUTION... 2 2 INFORMATION ASSURANCE... 3 3 BACKUP/RESTORE AND DISASTER

More information

How To Upgrade Your System With Bib 4.6.1.1

How To Upgrade Your System With Bib 4.6.1.1 Best Practices and Methodologies for Upgrading SAP BusinessObjects Enterprise to SAP BusinessObjects BI 4.0 Disclaimer This presentation outlines our general product direction and should not be relied

More information

Business 360 Online - Product concepts and features

Business 360 Online - Product concepts and features Business 360 Online - Product concepts and features Version November 2014 Business 360 Online from Software Innovation is a cloud-based tool for information management. It helps you to work smarter with

More information