Enterprise Software. Understanding which BlackBerry Enterprise Solution is right for your organization
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1 Enterprise Software Understanding which Enterprise Solution is right for your organization
2 Agenda: Introducing the products Business Features Technical Features Pricing, Support, Localization Putting it all together Questions
3 Why is RIM providing options? Businesses need to be competitive. Mobility delivers on that. Organizations need to manage both corporate-liable and individually acquired devices safely without compromising security. 3
4 Enterprise Server Express Getting started Offers a low cost solution for businesses to quickly and easily get started with. Provides advanced smartphone business features with no additional per user or software fees Supporting Individual-liable A lower-cost alternative for businesses that want to securely manage smartphones that employees purchase and pay for, but use for work purposes. 4
5 Enterprise Server Premium IT Control The right choice for larger enterprises and government organizations that need the highest level of IT control and advanced functionality. Includes many IT policies, as well as features such as High Availability and Monitoring Service. The most advanced functionality Supports premium add-on products, such as Chalk Pushcast Software Integrating your desk phone or PBX system with your smartphones Enterprise instant messaging and social networking tools 5
6 Business Features
7 Rich Content and HTML supported Corporate support Enterprise Server Microsoft Exchange, IBM Lotus Domino, Novell GroupWise Enterprise Server Express Microsoft Exchange or Microsoft Small Business Server Flag for Follow up Remote search Mail folder management Sync status on Read, Delete Set out-of-office reply 7
8 Calendar, Contacts, Tasks & Notes Calendar, Contact, Tasks & Notes Synchronization Enterprise Server Enterprise Server Express Global Address Lookup Free Busy Lookup Wireless Notification of Accept/Declines Forward calendar appointments 8
9 Documents Enterprise Server Enterprise Server Express Remote File Access Document Editing with Docs To Go Preview and Calendar Attachments Download and Save Attachments to on-device or removable memory 9
10 Instant Messaging, Internet, & Applications Enterprise Server Enterprise Server Express SMS, MMS Messenger Web-based instant messaging (Yahoo!, icq etc.) Internet Browsing App World Access to behind-the-firewall applications 10
11 Advanced Functionality Enterprise Server Enterprise Server Express Mobile Voice System Enterprise messaging (Microsoft Office Communicator, IBM Lotus Sametime, Novell Messenger, etc.) Enterprise Social Networking & Collaboration (IBM Lotus Connections, IBM Lotus Quickr) Chalk Pushcast Software Additional functionality supported, but not included with the purchase of the Enterprise Server 11
12 Technical Features
13 IT Management Central management console Enterprise Server Enterprise Server Express Group Management Role based administration Custom roles with different levels of access IT Policies Deploy and manage applications over-the-air Schedule device, application and IT policy updates Update Device Software wirelessly 450 +IT policies 35+ IT policies 13
14 IT Management Wireless Enterprise Activation Enterprise Server Enterprise Server Express Available for smartphones on Enterprise Data Plan Web Desktop Manager High Availability Monitoring Service Enterprise Transporter 14
15 Enhanced Security 3DES or AES data encryption Password enforcement Remote Device Wipe Built in protection against malware Enterprise Server Enterprise Server Express 15
16 Supported Platforms All features are supported regardless of your environment so there s no need to do expensive upgrades. Enterprise Server Enterprise Server Express Microsoft Exchange 2003 Microsoft Exchange 2007 Microsoft Exchange 2010 Microsoft Small Business Server 2003 Microsoft Small Business Server 2008 IBM Lotus Domino Novell GroupWise 16
17 Pricing, Support and Localization
18 Pricing smartphone Carrier Data Plan Server Software User Licenses Server Hardware required? Enterprise Server Pricing varies by carrier Enterprise data plan $2,999 with 1 Client License Access $99 per user, varies with quantity purchased Installs on a separate server Enterprise Server Express Pricing varies by carrier Internet enabled data plan OR Enterprise data plan Free Free Installs on the existing Microsoft Exchange server for up to 75 users and 2,000+ users on a separate server All pricing is MSRP in USD 18
19 Technical Support Complimentary Support incident Expert Support Centre Pay-for Technical Support Services Online Community Support Forums Answers Desktop and Mobile support resource Enterprise Server Enterprise Server Express 19
20 Localization of Software Enterprise Server Enterprise Server Express English Brazilian Portuguese French, Italian, Spanish, German Japanese Available for v5.0.1 for Microsoft Exchange and IBM Lotus Domino Planned for future release Planned for future release Planned for future release 20
21 Using Both Products
22 What s Different? Enterprise Server Express works on a internet enabled data plan Enterprise Server provides the highest level of IT control and advanced functionality Additional IT policies (450+ vs. 35+) OTA Enterprise Activation High Availability Monitoring Enterprise Server also supports premium add-on products: Mobile Voice System Enterprise IM, such as Microsoft Communicator, IBM Lotus Sametime and Groupwise Messenger Enterprise Social Networking and Collaboration tools, such as IBM Lotus Connections and IBM Lotus Quikr Chalk Pushcast software Feature Service Plan Free Software and CALs Includes server software updates Enterprise Server 5.0 end user features Enterprise Server Express Internetenabled and Enterprise data plans Enterprise Server Enterprise data plan Full applications support Basic IT policies Advanced IT features OTA Enterprise Activation Monitoring High Availability Mobile Voice System Enterprise IM & social networking Chalk Pushcastintegration 22
23 Putting it all Together Use Enterprise Server for your mission critical employees - executives and field reps that need advanced functionality and IT features like High Availability Use Enterprise Server Express for individualliable devices and to lower TCO 23
24 Questions?
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