Tools for Internal Collaboration
|
|
- Alberta Gilbert
- 8 years ago
- Views:
Transcription
1 Tools for Internal Collaboration FITT Fostering Interregional Exchange in ICT Technology Transfer Except where otherwise noted, this work is licensed under a Creative Commons Attribution 3.0 License.
2 Collaboration of people from different teams, institutions or companies: Inter- and intra-team collaboration need usable tools One-way communication vs. interactive communication tools Challenge: Implementation of tools that minimise collaboration efforts that are used without time consumption that are up to date Technology Transfer involves different persons: researchers, TT officers, lawyers, companies,
3 Tools in Practice: Overview MFG s internal communication and collaboration tools consist of: MFG Intranet: Central platform for internal information MFG InnovationWIKI: MFG knowledge pool CRM: Community Relationship Management tool Pidgin: Instant messaging system
4 Process in Practice: MFG Intranet Central platform for internal information and communication Used as front page on the web browser & door to other communication tools Structure: blog format (OS content management system TYPO3) main part: blog postings left side: links to other MFG tools right side: feeds to the latest articles of the InnovationWIKI as well as to external news platforms Every MFG employee contributes with postings and comments
5 Process in Practice: MFG InnovationWIKI Internal knowledge pool of articles about MFG related topics Information on projects, tools, book reviews, conference reports as well as articles featuring trends Ever employee has an account and can read, write and edit articles Articles are linked with each other by direct links and categories, which enables to see connections between projects, experience and topics Structure on the front page: a tag could with the categories, a list with the most recently created articles and the most popular sites, a wish list with articles that need to be created some help pages with guidelines and instructions
6 Process in Practice: CRM Community Relationship Management (CRM): more than a database with contact details CRM system helps to manage and administer the contacts of each project manager Relations to different target groups (regional national international; politics science industry) can be visualised and managed Links between persons and projects, events or documents Management of events: registration, mailings, etc. Proprietary software with some special modifications
7 Process in Practice: Instant Messaging Pidgin: instant messaging system Free software, only used internally Every employees has an account, usage is optional Tool for short messages, informal notes, reminders, etc. Amendment to telephone, or direct communication
8 Timing When were the tools started? MFG Intranet: July 2003 first version several updates since then InnovationWIKI: October 2006 CRM: Mai 2008 (current system) IMS: October 2008 How is it organized? MFG Intranet: everyone contributes, one person nominated for technical maintenance InnovationWIKI: everyone contributes, one person nominated for technical maintenance, content and training sessions CRM: one person nominated for technical maintenance and training sessions IMS: one person nominated for technical maintenance
9 MFG Intranet PRO s CON s Central platform to inform employees Browser front page with connection to all communication tools All employees can write postings, no central editorial person needed For vivid contribution employees must be active and willing to contribute All posts can be commented a communication culture and netiquette must be practised Efforts for installation and maintenance are quite low
10 MFG InnovationWIKI PRO s CON s Knowledge pool of MFG project, topics and trends More than pure documentation: Links between different articles, interactive format, collaborative way of editing More than articles show a vivid contribution Time consuming for employees Wiki contributors need to be motivated in general, there are more passive than active users Administrator needed for technical implementation and the content side
11 Community Relationship Management PRO s CON s More than a database: linking of different data Connections between people, projects, documents, etc. Decentralised and collaborative database Costs, especially for the software Human resources for implementation and maintenance needed (data and software) Training sessions for employees
12 Instant Messaging System (IMS) PRO s CON s Easy way to post links, comments, remarks and reminders direct to one person Hardly no resources needed for implementation and maintenance Only used within MFG, for external communication tools like Skype are used simultaneously Can be a waste of time if used for chit-chat Optional tool: not every employee uses IMS ( network effect)
13 Why? MFG Intranet To have a central communication platform which is accessible for all employees To have a central platform, where all other MFG tools are linked To stop mailings which might get lost in crowded mailboxes To have an up to date intranet, as all employees post their news To have an intranet without an editorial team that manages the content MFG Innovation WIKI To create a central knowledge pool with articles about MFG relevant topics To save knowledge and experience when projects end or project managers leave the company To create a collaborative tool, where all employees can work together and contribute
14 Why? Community Relationship Management To have a up to date / state of the art database solution To manage efficiently the relations MFG has to politics, science and business To create links between projects, persons and documents To have a documented history for all contacts Instant Messaging The instant messaging was first implemented and used by a small lead user group. Their acceptance was so high, that the tool was offered to all MFG employees. It supports the following actions: To post short messages and reminders To exchange opinion with one person
15 Outcome The tools are part of MFG s knowledge management, which was recently awarded for its excellence by the German Ministry of Economics and Technology MFG Intranet MFG Intranet became the central platform for relevant news Internal survey: Intranet was used and read by every employee at least once a day Integration of trends, e.g. the integration of new news tools like twitter MFG InnovationWIKI WIKI is a knowledge pool for MFG related topics and trends Currently more than articles Internal survey found out that it is used by every employee Makeovers (e.g. limitation of categories) are planned
16 Outcome Community Relationship Management The Community Relationship Tool was a significant improvement Internal survey: 80 per cent expressed their satisfaction about the tool and use it from every day to at least once a week The linkage between contacts and documents or projects is a huge advantage for MFG, in the future some more trainings to effectively use all the features of the database are planned Instant Messaging Tool About 2/3 of MFG employees are using the instant messaging tool every day Reduction of internal phone calls and s with little content As an optional tool, which every employee can integrate into his/her daily work
17 Lessons Learned Looking back now, what would you do different? Nothing really improve? Stronger user involvement, more surveys and feedback channels recommend to others? Ask the users what they need!
18 Lessons learned in Liège Implementation of the practice of MFG «Tools for Internal Collaboration» in Interface Entreprises-Université de Liège, Belgium (a member of the LIEU network)
19 Lessons learned in Liège Context LIEU/ULg was looking for professionnal and integrated solutions for internal communication, contact management, exchange of practical information, knowledge pool... Study visit in June 2010: Interface Entreprises-Université de Liège visit to MFG facilities Presentation of MFG tools Easy to use Well structured Widely used Good balance between communication and knowledge management
20 Lessons learned in Liège Lessons learned Proposed solutions MFG advice : «Confluence» by Atlassian, a powerful Wiki We wanted to use it as an Intranet Portal a «Wall» a Wiki Interface has no CRM and the team is too small to use efficiently a internal chat program The blog system is included in Confluence but should not be used in short future Adopted solutions «Joomla» is our «home page» with numerous links and a Facebook-like wall Confluence is our knowledge management tool and Wiki
21 Lessons learned in Liège Why to use an Intranet at Interface Entreprises-Université de Liège? Internal communication Knowledge management Easier collaborative work Tools and documents available from everywhere (multi-site) Internal demand from the team
22 Lessons learned in Liège Obstacles encountered We wanted to build our Intranet by ourselves (cost and, above all, mastering technical tools) Necessity of two softwares: «Confluence» does not have a Wall build-in so we had to use Joomla Hosting «Confluence» on a Linux Server located in our server room Linux is the best choice for web-based tools (security, reliability, costs, ) Linux is not «ready to use» Difficult to configure «Joomla» and «Confluence» on the same platform Well thought structure is mandatory Resistance of the team to change (new tools mean new habits)
23 Lessons learned in Liège Method & timeline: Constitution of a workgroup Visite to MFG Installation of Confluence on a test server Installation of Confluence and Joomla on a Linux server (production installation) Configuration of Confluence Configuration of Joomla Work on wiki structure 4 to 6 months Integration of users 23 early adopters Progressive integration of remaining users (22)
Network Management. FITT Fostering Interregional Exchange in ICT Technology Transfer
FITT Fostering Interregional Exchange in ICT Technology Transfer www.fitt-for-innovation.eu Except where otherwise noted, this work is licensed under a Creative Commons Attribution 3.0 License. Cluster
More informationSocial Project Management
No 1. in Europe for project collaboration on the Web Social Project Management Teamwork in the age of Web 2.0 & Social Media interaction CONTENT 1. Background Web 2.0 & social media in the business sphere
More informationCase study: IBM s Journey to Becoming a Social Business
Case study: IBM s Journey to Becoming a Social Business Rowan Hetherington, IBM, September 2012 Introduction The corporate world is in the midst of an important transformation: it is witnessing a significant
More informationWeb Tools and Technology for Effective Research Part 2
Web Tools and Technology for Effective Research Part 2 Ubaldo M. Córdova-Figueroa Department of Chemical Engineering, University of Puerto Rico - Mayagüez http://academic.uprm.edu/ucordova Research Academy
More informationHow Cisco IT Evolved Enterprise Social Software and Collaboration
December 2011 How Cisco IT Evolved Enterprise Social Software and Collaboration Cisco gains more business value by migrating Web 2.0 tools to Cisco WebEx Social Cisco IT Case Study/Collaboration/Enterprise
More informationeparticipation Guidelines for United Arab Emirates Government Entities
eparticipation Guidelines for United Arab Emirates Government Entities Version 1.0 January, 2011 This document was developed as part of the Web Technical Guidelines Document for UAE Government Entities
More informationReading Cloud - Quick Start Guide
Reading Cloud - Quick Start Guide 1 About Reading Cloud: The Reading Cloud is a fantastic new online reading community designed to engage students, parents and educators in reading for pleasure. The Reading
More informationCIVICUS is seeking proposals from consultants to implement this solution between August and October 2011.
CIVICUS House, 24 Gwigwi Mrwebi Street, Newtown 2001, Johannesburg, South Africa PO Box 933, Southdale 2135, Johannesburg, South Africa tel +27-11-833-5959 fax +27-11-833-7997 email info@civicus.org 1425
More informationIt s Time for Collaboration in the Center
feature / apr 2013 It s Time for Collaboration in the Center Embrace the value of social knowledge sharing and crossfunctional collaboration. By Susan Hash, Contact Center Pipeline Pipeline Articles www.contactcenterpipeline.com
More informationSOCIAL ENTERPRISE ADDING PRODUCTIVITY TO DATABILITY EMPOWER EMPLOYEES > EMPOWER CUSTOMERS > EMPOWER PARTNERS
SOCIAL ENTERPRISE ADDING PRODUCTIVITY TO DATABILITY EMPOWER EMPLOYEES > EMPOWER CUSTOMERS > EMPOWER PARTNERS VALUE FOR YOUR BUSINESS We offer value for your business quickly by: E-Social to Empower Information
More informationOffice Practicum Pediatric EMR Connexin Software, Inc. The Patient Portal
The Patient Portal The Patient Portal is a website designed by Office Practicum to help your practice save time completing administrative tasks and delivering important information to patients. The Portal
More informationThe adidas Group Social Media Guidelines
The adidas Group Social Media Guidelines pagina 1 van 17 pagina 2 van 17 1. You have a voice! (...but please remember: only very few people are official spokesperson for the Group or its brands) 2. You
More informationPROJECT MANAGEMENT SYSTEM
Requirement Analysis Document v.2 14.12.2009 CENG-401 SOFTWARE ENGINEER PROJECT MANAGEMENT SYSTEM (Project Manager) Ahmet Edip SEÇKİN 07010555 (Developer) Erhan ŞEN 07010507 (Developer) Semih Serdar CENGİZOĞLU
More informationEnterprise Video Hosting: Introducing the Intel Video Portal
Enterprise Video Hosting: Introducing the Intel Video Portal August 2013 Sara Browning, Social Collaboration Service Owner, Intel IT Chandan Sardeshmukh, Product Manager, Intel IT Legal Notices This presentation
More informationElevate Customer Experience and Engagement in the New Digital World
Elevate Customer Experience and Engagement in the New Digital World John Chan CRM Solutions Lead, Microsoft Business Solutions Microsoft Asia Customer buying behavior has fundamentally changed therefore,
More information10 Tech Tips for Early Childhood Educators to Engage Families
10 Tech Tips for Early Childhood Educators to Engage Families 10 Technology Tips for Early Childhood Educators to Engage Families 2 1. Send Group Text Messages Text messaging plays an important role in
More informationStatistisches Bundesamt
Statistisches Bundesamt Annette Pfeiffer, Thomas Riede Federal Statistical Office Press Service, Central Information Services, Library United Nations Statistical Commission - Seminar on Innovations in
More informationSENSE/NET 6.0. Open Source ECMS for the.net platform. www.sensenet.com 1
SENSE/NET 6.0 Open Source ECMS for the.net platform www.sensenet.com 1 ABOUT THE PRODUCT: SENSE/NET 6.0 About the product 2 KEY FEATURES Workspaces-based collaboration Document management Office integration
More informationCubic Live Services. Cubic Live s Strengths. Messaging Solutions & Services. Collaboration Solution & Services
Cubic Live Services Messaging Solutions & Services Hosted / In-house of Exchange 2010 Hosted / In-house of Cube Mail / Zimbra Email Hosted / In-house of Cube MailBank Mail Archiving Solution Hosted / In-house
More informationDeliverable DS4.3.2: Report on Development Infrastructure Usage and Adoption
05-10-2010 Deliverable DS4.3.2 Contractual Date: 30-06-2010 Actual Date: 05-10-2010 Grant Agreement No.: 238875 Activity: SA4 Task Item: T3 Nature of Deliverable: R (Report) Dissemination Level: PU (Public)
More informationCreating Research Web Sites with Drupal. Randy Carpenter & Steven Akins, May 25, 2010 TSO Brown Bag Course
Creating Research Web Sites with Drupal Randy Carpenter & Steven Akins, May 25, 2010 TSO Brown Bag Course Last Revision: May 24, 2010 Introduction Randy Carpenter, Lead of TSO Research Program Support
More informationIntroduction to Customer Relationship Management (CRM) Systems
Introduction to Customer Relationship Management (CRM) Systems CRM systems give organisations the technology and business processes to easily identify, acquire and retain profitable clients. CRM applications
More informationmyschool Web Based Education Management Solution
myschool Web Based Education Management Solution 4 Emad El-Deen Kamel St. Nasr City, Cairo Egypt Ph (202) 403-4407 myschool is a highly interactive web based School Management System that provides a complete
More informationCase Study. Using Knowledge: Advances in Expertise Location and Social Networking
Case Study Using Knowledge: Advances in Expertise Location and Social Networking Best practices from IBM Global Business Services IBM provides business insight and IT solutions to help its clients become
More informationAdvantages of Collaboration Tools For Your Business
GROW YOUR BUSINESS WITH COLLABORATION TOOLS Empower your employees to innovate and improve productivity, accelerate engagement, and encourage meaningful contributions. > Contents Introduction... 3 Part
More informationImproving Legal KM Through a Social Intranet. Heather Colman April 4, 2011
Improving Legal KM Through a Social Intranet Heather Colman April 4, 2011 Evolution to a Social Intranet Wikis 2007 Wiki Style Intranet 2008 Blogs, Discuss Capture 2009 Social Intranet 2010 Pre-wiki state
More informationTERMS OF REFERENCE. Revamping of GSS Website. GSS Information Technology Directorate Application and Database Section
TERMS OF REFERENCE Revamping of GSS Website GSS Information Technology Directorate Application and Database Section Tel: Accra 0302 682656 Cables: GHANASTATS In case of reply the number and date of this
More informationGoogle Apps Powered by Import House IT Solutions
Google Apps Powered by Import House IT Solutions Business challenges are changing Information overload Volume of information is increasing radically Sort, file, and find is a broken paradigm Collaboration
More informationSOA MATURITY MODEL. SOA Blueprint A structured blog by Yogish Pai
SOA MATURITY MODEL SOA Blueprint A structured blog by Yogish Pai The SOA maturity model helps enterprises develop a roadmap to achieve their target state. Figure 1: Enterprise SOA Maturity Model The above
More informationThe new popular Internet communication tools and the risks for the company information system
The new popular Internet communication tools and the risks for the company information system Jean-Luc Archimbaud CNRS/UREC http://www.urec.cnrs.fr EUROSEC 3 april 2006 Technical talk, not a CNRS official
More informationGet results with modern, personalized digital experiences
Brochure HP TeamSite What s new in TeamSite? The latest release of TeamSite (TeamSite 8) brings significant enhancements in usability and performance: Modern graphical interface: Rely on an easy and intuitive
More informationCOMPANY PROFILE. To succeed in business
COMPANY PROFILE To succeed in business PRODUCTS & SERVICES 1. Website development 2. Software & Application development 3. Creative design Hello, we are the Digital Consulting Group The Firm: The Digital
More information115 responses. Summary. How often do you use the official Moodle Mobile app?
Juan Leyva Edit this form 115 responses View all responses Publish analytics Summary How often do you use the official Moodle Mobile app? Never 29 25% Less than once a month 44 38% Monthly 18 16% Weekly
More informationGNSO Communication Tools
GNSO Basics: Module 4 GNSO Communication Tools Executive Summary Introduction Members of the Generic Names Supporting Organization (GNSO) and GSNO Council frequently use certain communication and collaboration
More informationHow Social CRM is changing the sales landscape
Guide to CRM 2.0 How Social CRM is changing the sales landscape Sabine Kirchem Dusan Saric ec4u expert consulting ag Contents 1 Introduction... 3 2 What is Web 2.0?... 3 3 About Sales 2.0 and CRM 2.0...
More informationOCTOBER THEME SEPTEMBER THEMES
SEPTEMBER THEMES Utility Survey This month, the Shared Savings team will be working on completing Utility Surveys for all common spaces and classrooms. The Utility Survey will help the Shared Savings team
More informationfor VoIP Service Providers highly secured and reliable VoIP solutions from SipCo Systems
for VoIP Service Providers highly secured and reliable VoIP solutions from Systems About us Systems India Private Limited () is a professionally managed IT Company. Located and operated from Hyderabad,
More informationMicrosoft Technology Practice Capability document. MOSS / WSS Building Portal based Information Worker Solutions. Overview
Microsoft Technology Practice Capability document Overview Microsoft Office SharePoint Server (MOSS) and Windows SharePoint Services (WSS) facilitate rapid website creation that supports specific content
More informationComputer Supported Project Management
Computer Supported Project Management Computer Supported Project Management Overview of Project Management So4ware Market Review of Tools and So4ware Demo of Microso4 Project 2 Project Management Software
More informationwww.coremedia.com CoreMedia 6
COREMEDIA 6 PRODUCT BROCHURE www.coremedia.com CoreMedia 6 COREMEDIA 6 PRODUCT BROCHURE CoreMedia 6: Because contextualization is about people CoreMedia 6 empowers your Marketing, Business and IT teams,
More informationMitel BusinessCTI. Integrated call management at the click of a mouse. Mitel BusinessCTI: The Unified Communications Solution
Mitel BusinessCTI Integrated call management at the click of a mouse Mitel BusinessCTI: The Unified Communications Solution To drive forward convergence in enterprise communications, Mitel offers a powerful
More informationRequest for Proposal: Microsoft SharePoint Implementation
Request for Proposal: Microsoft SharePoint Implementation 1.0 About WDG Architecture WDG Architecture provides architecture, master planning and interior design from our offices in Washington, DC and Dallas,
More informationSEARCH ENGINE OPTIMIZATION
SEARCH ENGINE OPTIMIZATION The Human Approach Search engine optimization is a popular buzzword. With differing best practices and misguided information being spread around, it can seem like black magic.
More informationEnterprise 2.0 Knowledge Management Development Trends
2012 International Conference on Economics, Business Innovation IPEDR vol.38 (2012) (2012) IACSIT Press, Singapore Enterprise 2.0 Knowledge Management Development Trends Dimiter Velev 1 + and Plamena Zlateva
More informationLync - phone, voice mailbox, instant messaging. Pawel Grzywaczewski CERN IT/OIS
Lync - phone, voice mailbox, instant messaging Pawel Grzywaczewski CERN IT/OIS Agenda Unified Communication and softphone Pre-deployment environment Lync architecture Challenges and plans 2 Unified Communication
More informationHow to Select a Web Content Management System
How to Select a Web Content Management System What every marketer needs to know! Blending Creativity and Technology to Deliver Better Business Solutions New York. Toronto. Phoenix. Los Angeles. Dubai.
More informationTime to stop departmentalising Start thinking integration. ud it s time to start thinking
ClarksClou Time to stop departmentalising Start thinking integration ud it s time to start thinking Integrate all your IT systems to make everything work together. Streamlining means benefits in system
More informationEnterprise Social Software
Enterprise Social Software The Big Picture Organizations focus the majority of their training efforts and dollars on formal training activities classes, WBLs, Webcasts and meetings. However for years it
More informationA SOA visualisation for the Business
J.M. de Baat 09-10-2008 Table of contents 1 Introduction...3 1.1 Abbreviations...3 2 Some background information... 3 2.1 The organisation and ICT infrastructure... 3 2.2 Five layer SOA architecture...
More informationChapter 12 - Software. Unit 1 Role and function of application software
Chapter 12 - Software Unit 1 Role and function of application software Contents Revise software concepts Role of application software Multimedia software Communication software Application software Definition:
More informationVodafone Hosted Services. Getting started. User guide
Vodafone Hosted Services Getting started User guide Vodafone Hosted Services getting started Welcome. Vodafone Hosted Services has been designed to make it as easy as possible to keep control over your
More informationTotara LMS. Key benefits. Key Features
Totara LMS Achieve your business objectives through effective learning and development with our game-changing Learning Management System (LMS). Today, more than ever, the achievement of your business objectives
More informationUsing Social Media to Build Your Business. John Foley, Jr aka @johnfoleyjr Grow Socially/interlinkONE, Wilmington, MA
Using Social Media to Build Your Business John Foley, Jr aka @johnfoleyjr Grow Socially/interlinkONE, Wilmington, MA Overview Social & Mobile Media generate leads and build relationships What s new with
More informationExecutive Mobile UC for Business
UC for Business NEC Australia nec.com.au Table of Contents Introduction...3 Mobility...3 What is Mobility?...3 Physical Architecture...3 UCB Mobility...4 - Cellular Application...4 Desktop functionality
More informationWiki Server. Innovative tools for workgroup collaboration and communication. Features
Wiki Server Innovative tools for workgroup collaboration and communication. Features Single site for group collaboration Project-specific wiki accessible via web browsers on Mac, PC, iphone, and ipod touch
More informationAppendix A Current Scope of Government Public Cloud Services and Government Public Cloud Related Services
1. Scope Appendix A The current scope of the Government Public Cloud Services covers four (4) service categories, namely Productivity Applications (Productivity Apps), Business Applications (Business Apps),
More informationEmail Me, Text Me, Facebook Me:
American Marketing Association 2010 Symposium for the Marketing of Higher Education Email Me, Text Me, Facebook Me: Mobile and Social Communication Preferences in the Neomillennial College Search Presented
More informationWeb project proposal. European e-skills Association
Web project proposal European e-skills Association LUCISMEDIA WEB DESIGN PROPOSAL CONTENTS Lucismedia... 3 Building enterprise social communities... 3 project objective... 4 Project scope... 6 Interface
More informationThe Importance of Enterprise 2.0. Colin White Founder and President BI Research www.bi-research.com IIR Web Seminar April, 2008
The Importance of Enterprise 2.0 Colin White Founder and President BI Research www.bi-research.com IIR Web Seminar April, 2008 Topics What is Enterprise 2.0? What Problems Are We Trying to Solve? How Are
More informationA person or organization with a legitimate interest in a given situation, action or enterprise Stakeholders are any groups, individuals, agencies, or
A person or organization with a legitimate interest in a given situation, action or enterprise Stakeholders are any groups, individuals, agencies, or organizations that have common direction, clients or
More informationTerms of Reference. Website Design, Development and Maintenance for the. One Health One Caribbean One Love Project
Terms of Reference Website Design, Development and Maintenance for the One Health One Caribbean One Love Project Task: The One Health, One Caribbean, One Love Project seeks a consultant or firm with relevant
More informationState Records Guideline No 18. Managing Social Media Records
State Records Guideline No 18 Managing Social Media Records Table of Contents 1 Introduction... 4 1.1 Purpose... 4 1.2 Authority... 5 2 Social Media records are State records... 5 3 Identifying Risks...
More informationNEC Hong Kong Ltd. I. Service Category (A) Productivity Apps
I. Service Category (A) Productivity Apps Table 1a: Productivity Apps s (Service items passing all General, Security and Technical Requirements) Description A00001 Office 365-E1 o SharePoint Online Plan
More informationSocial Media for Project Managers
Social Media for Project Managers Joseph Guarino Owner/Sr. Consultant Evolutionary IT CISSP, LPIC, MCSE 2000/2003, PMP Toastmasters ACS www.evolutionaryit.com Objectives Define & explore modern social
More informationThe 5 Most Important Aspects of E-Learning
Five Technological Considerations When Choosing an E-Learning Solution By By Karl M. Kapp, Assistant Director and Associate Professor of the Institute for Interactive Technologies, Bloomsburg University,
More informationImplementing Mconf web conferencing at the South African National Research and Education Network (SA NREN)
Implementing Mconf web conferencing at the South African National Research and Education Network (SA NREN) Presented by Kasandra Isaac SANReN Engineer kasandra@sanren.ac.za at UbuntuNet-Connect 2015 Maputo,
More informationTargeted Marketing Effectiveness
Targeted Marketing Effectiveness Plan, execute and measure your campaigns An invaluable tool for marketers, helps you to plan, execute, and measure the success of every marketing campaign. It becomes much
More informationInnovating Communications
Innovating Communications REDUCE YOUR COSTS INCREASE YOUR PRODUCTIVITY & MOBILITY WITH 3CX PHONE SYSTEM FOR WINDOWS 3CX PHONE SYSTEM YOUR COMPLETE UNIFIED COMMUNICATIONS SOLUTION Move to 3CX Phone System
More informationCommunication & Collaboration
Communication & Collaboration MFG Communication & Collaboration Page 1 of 5 TABLE OF CONTENTS I PROCESS... 3 I.1 Process in General... 3 I.1.1 What?... 3 I.1.1.1 Description Communication & Collaboration...
More informationSocial media z hlediska byznysu Get Social 2013. November 2013
Social media z hlediska byznysu Get Social 2013 November 2013 GOVERNANCE We distinct between Social Business and Social Enterprise, although there are interdependencies STRATEGY Press / Media Prospects
More informationOpen Source Software Development within DLR. Andreas Schreiber
DLR.de Chart 1 Open Source Software Development within DLR Andreas Schreiber German Aerospace Center, Simulation and Software Technology, Berlin / Braunschweig / Cologne ADCSS 2014, ESA ESTEC October 28,
More informationProduct Maintenance Services. General Terms for Product Maintenance
Product Maintenance Services Product Maintenance Services General Terms for Product Maintenance 2 Contents Product Maintenance Services General Terms for Product Maintenance Terminology Product Life Cycle
More informationDrupal Community Tools
Drupal Community Tools These slides go with the Community Tools curriculum, which can be found at http://drupalize.me/ community-tools Why? It s really the Drupal community and not so much the software
More informationEnabling HR service delivery
Enabling HR service delivery Cloud HR 9 10 HR shared services and Outsourcing Global privacy and Security 11 12 Social media 12 Social media As HR transforms its service to employees, social media can
More informationCourse Delivery Educational Program Development Onsite Blackboard Training
Overview Workshop Content The workshop for Blackboard Learn Course Delivery equips institutions with the knowledge, skills, and planning tools to effectively administer and teach with Blackboard Learn
More informationData Quality Dashboards in Support of Data Governance. White Paper
Data Quality Dashboards in Support of Data Governance White Paper Table of contents New Data Management Trends... 3 Data Quality Dashboards... 3 Understanding Important Metrics... 4 Take a Baseline and
More informationService Definition: Wordpress Content Management System - CMS
Service Description: WordPress is an enterprise level, easy-to-use, visually attractive and functionally rich Content Management System (CMS), which has come a long way from its beginnings as a blogging
More informationZoho Projects. Social collaborative project management platform
Zoho Projects is a feature- rich and easy- to- use cloud- based collaborative project management platform for small to medium- sized businesses as well as teams and departments in larger companies. Its
More informationDigital Asset Management
A collaborative digital asset management system for marketing organizations that improves performance, saves time and reduces costs. MarketingPilot provides powerful digital asset management software for
More informationHosted SharePoint 2013 for Business
Your complete guide to SharePoint 2013 Hosted SharePoint 2013 for Business 1 Table of Contents Hosted Desk- 3 SharePoint 2013... 3 What is SharePoint 2013? 4 What can my business do with SharePoint 2013?
More informationRequest for Proposal www.sachamber.org & www.conocesanantonio.com Website Redesign
Request for Proposal www.sachamber.org & www.conocesanantonio.com Website Redesign September 10, 2014 Introduction The San Antonio Chamber of Commerce has initiated a Request for Proposal (RFP) process
More informationAn Intranet Redesign on a Tight Budget
An Intranet Redesign on a Tight Budget Therese Griffin, Mgr. Marketing & Philanthropy Christy Season, Sr. Intranet Strategist 11.05.10 1 Please note: SCANA is not endorsing SharePoint over any other product.
More informationCMSs, Open Source, Hosted & Cloud-Based Applications
Technology Consulting in the Community Carnegie Mellon University CMSs, Open Source, Hosted & Cloud-Based Applications Content Management Systems Fast, easy, lower cost ways to create and maintain information
More informationTYPO3 6.x Enterprise Web CMS
An Acira Group Whitepaper April 2013 TYPO3 6.x Enterprise Web CMS A cloud ready open source web platform with enterprise systems integration Executive Summary TYPO3 separates content from design and function,
More informationLeveraging Social Media to Grow Your Event. Justin Ramers Director of Social Media
Leveraging Social Media to Grow Your Event Justin Ramers Director of Social Media Agenda What is Social Media? Tools of the Trade Developing a Social Media Strategy Building the Foundation Driving Interaction
More informationCollaborative Energy Bitrix Intranet 10.0 uniting the energies of each employee to achieve efficiency at all levels
Collaborative Energy Bitrix Intranet 10.0 uniting the energies of each employee to achieve efficiency at all levels Bitrix Intranet spectrum of services Vertical Communications Tasks with reports Company
More informationBREAKING UP With Your Recruitment
a Research ebook by: 5 Steps to Help You Win Over Key Stakeholders and Switch to a Talent Acquisition Software Suite WHY SWITCH? B2C technology trends in social media, mobile, and video have caused disruption
More informationExtending Classroom Interaction to the Cyberspace with Facebook, Moodle and Blogger
Extending Classroom Interaction to the Cyberspace with Facebook, Moodle and Blogger Evrim Baran (Iowa State University) N106 Lagomarcino Hall Center for Technology in Learning and Teaching Iowa State University
More informationOverview... 2 Institutional Context... 3 Financial Considerations... 4 Pedagogical... 5 Content Analysis... 5 Learner Analysis...
Overview... 2 Institutional Context... 3 Financial Considerations... 4 Pedagogical... 5 Content Analysis... 5 Learner Analysis... 5 Learner Perquisites... 6 Learner Collaboration and Feedback... 6 Learner
More informationTargeted measurable marketing
Targeted measurable marketing Plan, execute, and measure your campaigns An invaluable tool for marketers, Sage CRM enables your marketing teams to plan, execute, and measure the success of every marketing
More informationThe care of open source creatures. Vincent Sanders
The care of open source creatures Vincent Sanders What am I on about? An examination of: What a services a project ought to have What options exist to fulfil those requirements A practical look at some
More informationTargeted measurable marketing
Targeted measurable marketing Plan, execute and measure your campaigns An invaluable tool for marketers, enables your marketing teams to plan, execute, and measure the success of every marketing campaign.
More informationCreating Library Website Using Open Source Content Management System
Creating Library Website Using Open Source Content Management System Vimal kumar V. 1 and Deepak Sankar 2 1 Asian School of Business Technopark Trivandrum-695 581 Vimal0212@yahoo.com 2 Deepak Shankar Malayalam
More informationUnlock the true potential of your communications system with BT Unified Communications
Unlock the true potential of your communications system with BT Unified Communications Bringing it all together In business, if you re not striving to move ahead, you can pretty quickly fall behind. Because
More informationOverview. www.hostcity.net. Digital Media Pack. Rates with effect from January 2014. 2014 media Information
www.hostcity.net Digital Media Pack Rates with effect from January 2014 Overview 2014 media Information Digital Advertising HOST CITY offers integrated marketing solutions reaching sports federations,
More informationrepublish requires written permission from the authors.
Copyright Lisa Spencer and Gayle Burns, 2008. This work is the intellectual property of the authors. Permission is granted for this material to be shared for non-commercial, educational purposes, provided
More informationGetting Started On Windows Web Hosting Part 1. Name Title
Getting Started On Windows Web Hosting Part 1 Name Title Why Host On Windows? Long-term investment Comprehensive platform Increased ARPU Market guidance Brand recognition Service Provider License Agreement
More informationA Getronics Whitepaper NEW WORLD NEW BEHAVIOUR NEW SUPPORT
A Getronics Whitepaper NEW WORLD NEW BEHAVIOUR NEW SUPPORT NEW WORLD NEW BEHAVIOUR NEW SUPPORT We see a new world of work beginning to emerge, driving some big changes in the world of ICT support. These
More informationALTANA THE NEW INTRANET
ALTANA THE NEW INTRANET 1 The PEG Objective 2009 Ridesigning the Municipal Intranet according to the Web 2.0 philosophy 2 The PEG Objective 2009 Results Intranet 2.0 3 Intranet s Evolution 1 A one-way
More informationYour Complete Social Intranet Buyer s Guide & Handbook
Your Complete Social Intranet Buyer s Guide & Handbook A growing business needs a good social intranet software platform. It helps you communicate and collaborate in one place. Read this ebook to get practical
More information