International Training Program 2014 Online Content Scheme
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1 International Training Program 2014 Online Content Scheme Toby Dagg Assistant Manager, ACMA Hotline
2 The ACMA s role regarding online content The ACMA administers the Broadcasting Services Act Schedule 5 and Schedule 7 relevant to online content Subject to complaints from the public, ACMA investigators classify online content against the National Classification Scheme The ACMA refers some online content to the Classification Board for decisions ACMA staff receive annual training from the Classification Board
3 Classification Board The Classification Board is: o the principal classification body in Australia o an independent statutory body o composed to reflect community standards Classifies films, games, certain publications Administers the National Classification Scheme, including: o Guidelines for the Classification of Films and Computer Games 2005
4 Online Content Scheme Schedules 5 and 7 of the Broadcasting Services Act 1992 establish a co-regulatory scheme for online content in Australia Codes of practice were developed under the Act by the Internet Industry Association of Australia. They are now administered by Communications Alliance. The Scheme has been in operation since January 2000, with amendments made in January 2007 Complaints can be made to the ACMA Hotline for reporting offensive and illegal online content.
5 Online content regulation All content is assessed against criteria set out in the National Classification Scheme These are the same criteria that apply to public exhibition films, DVDs and computer games The classification criteria determine if online content is either prohibited or not prohibited Refused Classification (RC) is the classification category relating to banned content
6 Online content regulation
7 Regulatory principles 1. Restrict access to offensive material 2. Protect children from inappropriate material
8 Valid complaints Resident of Australia or companies carrying out activities in Australia In writing Provide instructions to access content Reason why the content is prohibited
9 Online complaint web-form
10 Types of content Hosted content: web pages, peer-to-peer, mobile content Live content: streamed audio and video, adult chat Links services: links on websites linking to prohibited content
11 Prohibited content RC or X18+ R 18+ (if not subject to a Restricted Access System) MA 15+ if provided by: o a mobile premium service, or o a service that provides audio or video content, and o requires the payment of a fee, and o is not subject to a Restricted Access system
12 Prohibited online content and the ACMA Actions available to the ACMA under Australia law: Australian-hosted content o take-down notice o link deletion notice o live content cessation notice Overseas-hosted content o notified to optional end-user filters (accredited by industry under the Family Friendly Filters scheme)
13 Prohibited online content and the ACMA Child abuse material o report to relevant International Association of Internet Hotlines (INHOPE) member for rapid take-down and law enforcement notification in the host country o notify Australian Federal Police if Australian-hosted or hosted in a non-inhope country
14 The ACMA does not Monitor Internet use by individuals Prosecute individuals Actively search the Internet for prohibited content
15 The ACMA cannot take action against Frauds or scams Intellectual property matters Privacy matters Defamation Harassment and bullying
16 ACMA investigation timeframes Child abuse material: 2 days Other complaints: 20 days
17 Classification Board referrals All potential prohibited Australian-hosted content Classification threshold or unusual overseas-hosted content
18 Complaints to the ACMA Over the life of the scheme (i.e. since January 2000), the ACMA has received over 29,700 complaints The ACMA has actioned over 23,300 items of prohibited content Action has been taken against 16,000 items of child sexual abuse content
19 Complaints to the ACMA During the last year (from July 2013 to June 2014), the ACMA received over 4,000 complaints In that period the ACMA : o actioned over 8,900 items of prohibited content o took action against over 7,600 items of child sexual abuse
20 Public messaging
21 Summary The ACMA investigates complaints about online content under the Broadcasting Services Act 1992 The ACMA has strong take-down powers to remove Australian-hosted prohibited content The ACMA achieves take-down of overseas hosted child sexual abuse material through reports to INHOPE Other overseas-hosted prohibited content is notified to optional end-user filters (provided either at, or below, cost to Australians through the Family Friendly Filters scheme)
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