Reception as a Service

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "Reception as a Service"

Transcription

1 Reception as a Service VIRTUAL RECEPTION SERVICES BY RECEPTIONHQ COMMERCIAL IN CONFIDENCE ReceptionHQ 2015 ReceptionHQ 2015 Page 1 of 6

2 Overview of ReceptionHQ Products & Services ReceptionistPlus Our most popular offering! The ReceptionistPlus answering service represents your businesses to give your callers a true receptionist experience. This is not just a messaging service - all calls received are answered by our friendly receptionists with your preferred greeting and transferred to you and/or your staff wherever you are in the world. You may be at home, on your cell phone, at a hotel, or at a client site. You can update your numbers at any time via our online portal, by telephone or by our smartphone apps for iphone and Android. You can also instantaneously update and add notes for your dedicated virtual receptionist. Once a caller has been greeted, the receptionist will call you on your pre-selected call transfer numbers. If for some reason you elect not to take the call, a message will be sent by text and/or , detailing the message left by the caller, and their contact information - allowing you and/or your staff to return the call at a more convenient time. This service can be configured to operate during business hours, after hours or 24x7 with free voic for after-hours messages. ReceptionistPlus Subscription Fees & Charges Plan Included Calls per Month* Monthly Subscription Call Charge ReceptionistPlus 0 $15.00 $2.00 per call ReceptionistPlus $45.00 $1.75 per excess call ReceptionistPlus $75.00 $1.75 per excess call ReceptionistPlus $ $1.75 per excess call ReceptionistPlus $ $1.75 per excess call *Unused monthly call allowance expires each month. ReceptionHQ 2015 Page 2 of 6

3 MyAssistant with MyCalendar This is our premium live reception service charged on a pay as you go (per minute instead of per call) for ReceptionHQ clients who need their business to be fronted by a friendly and efficient personal assistant. This is the ideal service for the sole trader or small business that require our receptionists to acquire additional information from callers or assist with calendar bookings. This service is popular with health services and other small business professionals. Following your agreed protocol, our receptionists will book appointments directly into your on-line calendar. MyAssistant (with MyCalendar) Subscription Fees & Charges Plan Inbound Call Charge Monthly Subscription Setup fee MyAssistant $1.20/minute* $49.00 $50.00 MyAssistant with MyCalendar $1.20/minute* $49.00 $99.00 *Charged in 30 second increments. Message Express This is our message only service - designed to give clients maximum calls with a budget price tag. We ensure calls are answered professionally in your business name and messages are sent instantly by and SMS. This service operates 24x7. All you have to do is call forward your business, cell or home office line to an exclusive number we allocate. When your clients ring your phone number your calls are seamlessly answered and your messages are sent instantaneously by to you. Message Express Subscription Fees & Charges Plan Included Calls per Month* Monthly Subscription Call Charge MessageExpress $29.00 $1.20 per excess call MessageExpress $49.00 $1.20 per excess call MessageExpress $85.00 $1.20 per excess call *MessageExpress subscriptions include notification by and text message. ReceptionHQ 2015 Page 3 of 6

4 Message Center If a voice message is all you need, you can select a local or toll free number which can be used to advertise/promote your business, special offers and marketing campaigns. You can record a custom greeting that is played to inbound callers. After a tone, the caller can record a message up to 3 minutes long. This message is then forwarded instantaneously to you and can be accessed from any client. Message Center Subscription Fees & Charges Plan Included Minutes per Month Monthly Subscription Excess Additional Minutes MessageCenter Voic 200 $9.95 $0.06 per minute Additional Charges Messaging & Transfers Service Charge Call Transfer $0.50 Message by Text $0.30 Usage Prepayment ReceptionHQ will apply a Usage Prepayment charge of $50.00 in addition to your monthly subscription on your first bill. Usage charges such as call transfer, text messages (if applicable) and inbound calls over the nominated virtual reception monthly subscription allowance are deducted from the prepaid usage credit on your account. When the balance of your Usage Prepayment reaches or goes below $0.00, we will re-charge ( topup ) your Usage Prepayment charge to restore the balance to $ Please note: ReceptionHQ reserves the right to change prices at any time with one month s notice. Our detailed Terms and Conditions are available at: Service-Terms ReceptionHQ 2015 Page 4 of 6

5 About ReceptionHQ ReceptionHQ is a premium provider of outsourced virtual reception and call answering services to clients ranging from sole traders and professionals to small business, government, not-for-profit and corporates. Established in 2003 in Australia as OfficeHQ, ReceptionHQ was launched in the US in 2007 and the UK in The ReceptionHQ solution offering is unmatched in the industry and provides a competitive edge to our clients using highly trained, locally based receptionists (multi lingual in English and Spanish as required), who deliver a professional reception service tailored to the clients requirements. Our unique live answering service is delivered utilizing proprietary, in-house developed, leading edge software to provide real-time, live answering and messaging services to clients based in Australia, the United States and the United Kingdom and enables re-directing of phone calls and forwarding messages to anywhere in the world. The technology platform and infrastructure has continued to migrate and adopt new features and functionality (voice & data) and is scalable and robust serving a global network of operators and clients. ReceptionHQ boasts an outstanding track record of client loyalty with an average tenure of a minimum of three years. While we boast a significant proportion of our current subscriber base are small businesses we continue to experience an increasing demand emerging within the enterprise sector to handle overflow or to outsource their total inbound call answering requirements to contain expenditure on overheads. We are unique in that we are not a stereotypical call center but rather employ specialist receptionist and call answering teams in hubs in various global locations where they can operate at our premises or telecommute. We are pioneers in this emerging business practice and pride ourselves in our standards of excellence for telecommuting by our employees. We are a truly virtual business! ReceptionHQ 2015 Page 5 of 6

6 Other key points of difference include: Online, real-time, local number activation across USA, Canada, UK, Europe and Australia In-house developed and maintained, proprietary leading edge software with Receptionist screen POP technology providing call metrics, call recording and whisper coaching capability Failover from the US, UK and Australia to any POP Highly trained, professional, bi-lingual, locally based receptionists, scheduled on a 24x7 roster with continuous quality standards monitoring Adherence to call pick-up times, call abandon rates and call duration metrics Fully automated real-time billing platform On-line clients access portal and iphone/android Apps for customization, reporting and case management ReceptionHQ 2015 Page 6 of 6

Reception as a Service

Reception as a Service Reception as a Service OFFICEHQ VIRTUAL RECEPTION PRODUCTS & SERVICES COMMERCIAL IN CONFIDENCE OfficeHQ 2014 OfficeHQ 2014 1 Overview of OfficeHQ Products & Services MyReceptionist Our most popular offering!

More information

WHITE PAPER. Bring back the Officer of First Impressions!

WHITE PAPER. Bring back the Officer of First Impressions! AUSTRALIAN CALLER INDEX tm Bring back the Officer of First Impressions! The Australian Caller Index 2014 reveals that First impressions count when customers are calling. Ineffective call handling will

More information

Your Phone. Your Business. Your World. SM SM

Your Phone. Your Business. Your World. SM SM SM VoIPX offers comprehensive solutions for Unified Communications keeping you connected anywhere, anytime and on any device. With over 55 built in features included in all of our Service Plans, VoIPX

More information

Answer your calls on any device, anywhere

Answer your calls on any device, anywhere Inbound Answer your calls on any device, anywhere Instant call management for smart businesses Inbound is a cloud-based telephony service for both geographic and non-geographic numbers that provides online

More information

RingCentral Office@Hand from AT&T

RingCentral Office@Hand from AT&T Product Brief RingCentral Office@Hand from AT&T Cloud-based communication service that gives your business more ways to connect Now you can enhance your company s image, make it easier for customers to

More information

Save Valuable Time With

Save Valuable Time With Save Valuable Time With Call Answering Service Do constant telephone calls prevent you focusing on your business? The single biggest thing that prevents many smaller businesses getting to grips with growth

More information

Answering Service Buyer s Guide

Answering Service Buyer s Guide Answering Service Buyer s Guide 1-800-645-2616 I www.answerfirst.com I sales@answerfirst.com Table of Contents 1. What is An Answering Service? The basics: what are answering services and what do they

More information

NEC Contact Centres (Genesys)

NEC Contact Centres (Genesys) Customisable and scalable solutions with enhanced functionality NEC Contact Centres (Genesys) On-premise or Cloud Solutions NEC Australia nec.com.au NEC supports more than 10,000 Genesys-based agent seats

More information

CloudPBX. A Big Business Phone System without the Big Business Price. Are you ready to upgrade your communications services?

CloudPBX. A Big Business Phone System without the Big Business Price. Are you ready to upgrade your communications services? CloudPBX A Big Business Phone System without the Big Business Price Are you ready to upgrade your communications services? UPGRADE YOUR COMMUNICATIONS SERVICE Link s CloudPBX brings a big-business phone

More information

1-800-344-6470 www.asuperiorcallcenter.com Providing Continuous Customer Service since 1976

1-800-344-6470 www.asuperiorcallcenter.com Providing Continuous Customer Service since 1976 1-800-344-6470 www.asuperiorcallcenter.com Providing Continuous Customer Service since 1976 Thank you for your interest! Please review our services. We offer a variety of services that you can utilize

More information

Inbound. Answer your calls on any device, anywhere

Inbound. Answer your calls on any device, anywhere Inbound Answer your calls on any device, anywhere Inbound - instant call management for smart businesses Inbound is a cloud-based telephony service for both geographic and non-geographic numbers that provides

More information

1183 Finch Ave W # 204 North York, Ontario M3J 2G2 Tel: 647-795-8182 Fax: 416-763- 1200 Tol Free: 1-844-617-1487 email: mail@ansr4me.

1183 Finch Ave W # 204 North York, Ontario M3J 2G2 Tel: 647-795-8182 Fax: 416-763- 1200 Tol Free: 1-844-617-1487 email: mail@ansr4me. 1183 Finch Ave W # 204 North York, Ontario M3J 2G2 Tel: 647-795-8182 Fax: 416-763- 1200 Tol Free: 1-844-617-1487 email: mail@ansr4me.com Virtual Assistant Show your clients you re ready to do business.

More information

Vocalocity Small Business Cloud-Based Voice Solutions

Vocalocity Small Business Cloud-Based Voice Solutions Vocalocity Small Business Cloud-Based Voice Solutions Now your business can have all the benefits of a full-featured phone system like the ones Fortune 500 companies use at an incredibly affordable price.

More information

VIRTUAL COMMUNICATIONS EXPRESS FEATURE DESCRIPTIONS

VIRTUAL COMMUNICATIONS EXPRESS FEATURE DESCRIPTIONS VIRTUAL COMMUNICATIONS EXPRESS FEATURE DESCRIPTIONS End-User Features: All end users are provided with the features described in this section. Alternate Numbers Enables users to have up to ten phone numbers

More information

RingCentral Office Product Overview UK. Learn what a cloud phone system can do for your business.

RingCentral Office Product Overview UK. Learn what a cloud phone system can do for your business. RingCentral Office Product Overview UK Learn what a cloud phone system can do for your business. RingCentral Office Product Overview Cloud Business Phone Systems RingCentral is the market leader in cloud

More information

Telecom. Mobile Commerce Platform for. Increase ARPU Increase ROI Increase Customer Value

Telecom. Mobile Commerce Platform for. Increase ARPU Increase ROI Increase Customer Value Mobile Commerce Platform for Telecom Maximize Revenue. Secure. Convenient. Affordable Mobetize offers the only integrated secure mobile commerce platform for telecom companies designed to maximize your

More information

INBOUND SERVICES & TRACKED NUMBERS

INBOUND SERVICES & TRACKED NUMBERS INBOUND SERVICES & TRACKED NUMBERS Pure Cloud Solutions are specialist providers of inbound non-geographic numbers and network-based call management applications. As a virtual network operator, we supply

More information

Ready to Upgrade Your Communications Services?

Ready to Upgrade Your Communications Services? Ready to Upgrade Your Communications Services? Having trouble answering inbound calls as your company grows? Need an easier way to stay connected to employees who are off site or from home? Our Hosted

More information

Product Catalogue. Next generation mobile wallet solution

Product Catalogue. Next generation mobile wallet solution Product Catalogue Next generation mobile wallet solution xpwallet has a complete end-to-end proven mobile wallet solution ready for immediate implementation. Solution Overview Suitable for telcos, banks,

More information

New Messaging Features Voicemail to Text - Text transcription of voicemail essages - see Unified Messaging Voice to Text page.

New Messaging Features Voicemail to Text - Text transcription of voicemail essages - see Unified Messaging Voice to Text page. Industry Leading Voice Messaging Solution - Over 400 Systems Deployed - Wireless and Wireline Compatibility - Integrates With Single Number and Call Routing Services - Delivers Voice to Text Over IPTV

More information

www.shopglenwood.net info@glenwoodtelco.net 866-756-4746 Hosted IP PBX

www.shopglenwood.net info@glenwoodtelco.net 866-756-4746 Hosted IP PBX www.shopglenwood.net info@glenwoodtelco.net 866-756-4746 Hosted IP PBX Upgrade Your Communications Service Are you ready to upgrade your communications services? Our hosted IP PBX brings a big-business

More information

Your Small Business Phone System

Your Small Business Phone System Your Small Business Phone System The only phone system for small business that anyone can setup and manage. Times have changed, and so has the way you use phones. Jazinga enables you to have your business

More information

OP26 VIRTUAL OFFICES

OP26 VIRTUAL OFFICES VIRTUAL OFFICES Virtual Offices provide any business with a high level of professionalism, whilst reducing overhead costs. The Hartham Park Virtual Office is perfect for start-up companies or established

More information

At Work. At Home. And Everywhere In-between.

At Work. At Home. And Everywhere In-between. At Work. At Home. And Everywhere In-between. IntelaCloud Turn Key Solutions IntelaCloud is a (CLEC) competitive local exchange carrier with over 20 years experience in the telecommunications industry.

More information

Inbound. Answer your calls on any device, anywhere

Inbound. Answer your calls on any device, anywhere Inbound Answer your calls on any device, anywhere Inbound - instant call management for smart businesses Inbound is a cloud-based telephony service for both geographic and non-geographic numbers that provides

More information

Features Virtual Receptionist Smart Call Forwarding Enhanced Voicemail Call Screening Phone Number More reasons to try View all features

Features Virtual Receptionist Smart Call Forwarding Enhanced Voicemail Call Screening Phone Number More reasons to try View all features Page 1 of 5 About Contact Support Login Contact Sales: Live Chat 1-866-887-2445 Home Overview Pricing Features Success Stories Free Trial Buy Search my1voice Home Features View all features Features Virtual

More information

"Our mission is that people can easily express their feelings, happiness, love and manage their operation in clear voice and cost effective way"

Our mission is that people can easily express their feelings, happiness, love and manage their operation in clear voice and cost effective way "Our mission is that people can easily express their feelings, happiness, love and manage their operation in clear voice and cost effective way" 'Easytel' is a pioneer Internet telephony service provider.

More information

Cloud VOIP Features. * DTA may have limited features

Cloud VOIP Features. * DTA may have limited features Cloud VOIP Features * * DTA may have limited features Cloud VOIP Features Crexendo s Cloud VOIP features available to customers who purchase a Crexendo 200 or Crexendo 300 plan. The Crexendo DTA plan is

More information

HOSTED CLOUD-BASED PHONE SOLUTION

HOSTED CLOUD-BASED PHONE SOLUTION HOSTED CLOUD-BASED PHONE SOLUTION VoxSun Telecom Office VoxSun Telecom Office is designed specifically for companies and for mobile professionals. When choosing the VoxSun Office service, you will have

More information

Cheap International Calls

Cheap International Calls Address Suite 1003 10F Chung Shueng Building 9 Queen Victoria Street Central, Hong Kong SAR Phone: HKG: +852 3693 1593 China: +86 134 8088 3515 India: +91 80 4180 0986 UK: +44 20 3411 5665 Internet www.cheapintlcalls.com

More information

INBOUND CALL MANAGEMENT ANSWER YOUR CALLS ON ANY DEVICE, ANYWHERE

INBOUND CALL MANAGEMENT ANSWER YOUR CALLS ON ANY DEVICE, ANYWHERE INBOUND CALL MANAGEMENT ANSWER YOUR CALLS ON ANY DEVICE, ANYWHERE Instant call management for smart businesses Inbound is a cloud-based telephony service for both geographic and non-geographic numbers

More information

Customer Timeline - New in Summer 2012. Web Lead Capture - New in Summer 2012. Built-In Dashboards - New in Summer 2012

Customer Timeline - New in Summer 2012. Web Lead Capture - New in Summer 2012. Built-In Dashboards - New in Summer 2012 What s New Maximizer CRM 12 Features New Mobile Access User Interface Enhanced Mobile Access Appointment Management Enhanced Web Access User Interface Improved Web Access Speed & Navigation LinkedIn Integration

More information

DigiDial- VoIP SSMM Service Overview No Boundaries outside the box of traditional telephony P er ver OecioV

DigiDial- VoIP SSMM Service Overview     No Boundaries outside the box of traditional telephony      P er ver OecioV DigiDial-VoIP is a business-grade Voice over IP service that is hosted on DigiLink s IP network and provides a robust, low-cost enterprise voice solution, replacing costly PBX or Centrex service with the

More information

Features and Benefits

Features and Benefits icall Features and Benefits 2003 Halex Technology Consulting Inc. Last Revised: September 5, 2003 Halex Technology Consulting Inc. 9033 Leslie Street, Suite 2 Richmond Hill, ON Canada L4B 4K3 905.763.6529

More information

OUR HOSTED PHONE SOLUTION WILL SAVE YOUR BUSINESS MONEY AND MEET ALL YOUR TELEPHONE REQUIREMENTS. LOGO HERE

OUR HOSTED PHONE SOLUTION WILL SAVE YOUR BUSINESS MONEY AND MEET ALL YOUR TELEPHONE REQUIREMENTS. LOGO HERE OUR HOSTED PHONE SOLUTION WILL SAVE YOUR BUSINESS MONEY AND MEET ALL YOUR TELEPHONE REQUIREMENTS. LOGO HERE ITS TIME TO EXPECT MORE FROM YOUR PHONE PROVIDER NEW VOIP PHONES There s no bulky equipment to

More information

BT CLOUD VOICE. CUSTOMER ADMINISTRATOR GUIDE.

BT CLOUD VOICE. CUSTOMER ADMINISTRATOR GUIDE. BT CLOUD VOICE. CUSTOMER ADMINISTRATOR GUIDE. A comprehensive guide to setting up and using the many features of BT Cloud Voice, and how they can help you get the very best out of your business. WHAT S

More information

RingCentral Office@Hand from AT&T

RingCentral Office@Hand from AT&T Product Brief RingCentral Office@Hand from AT&T Cloud-based communication service that gives your business more ways to connect Now you can enhance your company s image, make it easier for customers to

More information

BP_UserGuide_1113. Business Phone User Guide

BP_UserGuide_1113. Business Phone User Guide BP_UserGuide_1113 Business Phone User Guide Contents Welcome to Shaw Business Phone 2 Voicemail 6 Call Forward 7 Call Forward Busy 8 Call Forward No Answer 9 Call Waiting 10 Multi-line Hunting 12 Call

More information

Enhance Your Customer Experience. NuVoxx Cloud Contact Centre PAGE

Enhance Your Customer Experience. NuVoxx Cloud Contact Centre PAGE Enhance Your Customer Experience NuVoxx Cloud Contact Centre 1 NC3 SERVICES OVERVIEW NuVoxx Cloud Contact Centre (NC3) is a cloud-based inbound and outbound contact centre solution for organizations looking

More information

SALES@TELZIO.COM +1 (855) 511-6688

SALES@TELZIO.COM +1 (855) 511-6688 1 VoIP phone systems have become increasingly popular over the past decade. With end-of-life system problems and widespread use of mobile devices, more and more companies are ditching their old landlines

More information

ComUnity. Move your organization s telephony from servers to service

ComUnity. Move your organization s telephony from servers to service ComUnity Move your organization s telephony from servers to service ComUnity brings you Telephony over IP, delivered in the cloud. You reduce costs and infrastructure, but improve communication throughout

More information

MIVA VIRTUAL MESSAGING SMS IVR and EMAIL IVR

MIVA VIRTUAL MESSAGING SMS IVR and EMAIL IVR MIVA VIRTUAL MESSAGING SMS IVR and EMAIL IVR Mivatech Pty Ltd info@e-miva.com Page 1 of 7 Table of Contents TABLE OF CONTENTS 2 1. BROADCAST OVERVIEW 3 2. ONLINE PORTAL 4 3. SMS-IVR AND EMAIL-IVR 5 4.

More information

FROM INDIA OR INDIANA? People are more comfortable speaking with people from their own nation or WOULD CUSTOMERS RATHER SPEAK TO SOMEONE

FROM INDIA OR INDIANA? People are more comfortable speaking with people from their own nation or WOULD CUSTOMERS RATHER SPEAK TO SOMEONE WOULD CUSTOMERS RATHER SPEAK TO SOMEONE FROM INDIA OR INDIANA? People are more comfortable speaking with people from their own nation or culture. That s a fact of business life around the world. Yet there

More information

BP_UserGuide_0113. Business Phone User Guide

BP_UserGuide_0113. Business Phone User Guide BP_UserGuide_0113 Business Phone User Guide Contents Welcome to Shaw Business Phone 2 Voicemail 6 Call Forward 7 Call Forward Busy 8 Call Forward No Answer 9 Call Waiting 10 Multi-line Hunting 12 Call

More information

Samsung OfficeServ Messaging Solutions. Transform your business through greater professionalism and efficiency. www.samcom.com.au. Messaging Solutions

Samsung OfficeServ Messaging Solutions. Transform your business through greater professionalism and efficiency. www.samcom.com.au. Messaging Solutions www.samcom.com.au Samsung Messaging Solutions Samsung Messaging Solutions Transform your business through greater professionalism and efficiency Samsung Messaging Solutions In today s highly competitive

More information

Pricing & Info Packet

Pricing & Info Packet Pricing & Info Packet Answering Servi e Affordable Answering Service Rates & Services Providing answering services since 1985 No additional fees for nights, weekends & holidays One simple rate plan: pay

More information

VoIP Solutions Guide Everything You Need to Know

VoIP Solutions Guide Everything You Need to Know VoIP Solutions Guide Everything You Need to Know Simplify, Save, Scale VoIP: The Next Generation Phone Service Ready to Adopt VoIP? 10 Things You Need to Know 1. What are my phone system options? Simplify,

More information

Medaxon choose liquid for telephones systems provider because none of us can succeed in business without a reliable telephone system

Medaxon choose liquid for telephones systems provider because none of us can succeed in business without a reliable telephone system Medaxon choose liquid for telephones systems provider because none of us can succeed in business without a reliable telephone system Why Liquid Business Solutions? When choosing a technology partner, you

More information

BT CLOUD VOICE. BUILDING THE RIGHT SOLUTION FOR YOU.

BT CLOUD VOICE. BUILDING THE RIGHT SOLUTION FOR YOU. BT CLOUD VOICE. BUILDING THE RIGHT SOLUTION FOR YOU. Manage business calls quickly and easily Work better with colleagues Save money on set-up, maintenance and calls Get a long-term flexible solution Have

More information

Telco Depot IP-PBX Software Features

Telco Depot IP-PBX Software Features Telco Depot IP-PBX Software Features Based on the Elastix Asterisk distribution, Telco Depot s entire family of IP-PBX appliances provide all the standard telephone functionality supported by Asterisk

More information

A hosted PBX solution from Spark Digital supports Strongline Buildings to increase flexibility, reduce costs and improve customer service.

A hosted PBX solution from Spark Digital supports Strongline Buildings to increase flexibility, reduce costs and improve customer service. A hosted PBX solution from Spark Digital supports Strongline Buildings to increase flexibility, reduce costs and improve customer service. Strongline Buildings collaborates with confidence using the cloud.

More information

The Attorney s Guide to Virtual Receptionists TOOLS & TIPS TO HELP YOUR PRACTICE GROW

The Attorney s Guide to Virtual Receptionists TOOLS & TIPS TO HELP YOUR PRACTICE GROW The Attorney s Guide to Virtual Receptionists TOOLS & TIPS TO HELP YOUR PRACTICE GROW Introduction Attorney-client relationships are built on trust a process which begins with the very first phone call.

More information

Overview & Highlights- Maximizer CRM Live

Overview & Highlights- Maximizer CRM Live Overview & Highlights- Maximizer CRM Live In today s world, businesses need a tool that helps flourish client relationships. Maximizer CRM Live is that tool for our firm. Maximizer CRM Live saves money,

More information

X X X X X. Platinum Edition. Unlimited Extensions. Unlimited Auto Attendants. Unlimited Voicemail Boxes. ACD Features

X X X X X. Platinum Edition. Unlimited Extensions. Unlimited Auto Attendants. Unlimited Voicemail Boxes. ACD Features Feature Name Unlimited Extensions Unlimited Auto Attendants Unlimited Voicemail Boxes ACD Features Feature Description With Evo IP-PB you can add an extension at any time, with no limits and no need to

More information

How Cloud-Based Business Phone Services (Hosted PBX) Can Save Money And Increase

How Cloud-Based Business Phone Services (Hosted PBX) Can Save Money And Increase Page 1 of 12 How Cloud-Based Business Phone Services (Hosted PBX) Can Save Money And Increase Sales 1. What Is A Cloud-Based PBX (Phone System? A PBX (private branch exchange) is a dedicated phone system

More information

HOSTED VOICE. Upgrade Your Communications Service. Standard and Premium Service Levels

HOSTED VOICE. Upgrade Your Communications Service. Standard and Premium Service Levels HOSTED VOICE Upgrade Your Communications Service Are you ready to upgrade your communications services? Our Hosted Voice brings a big-business phone system to you at a lower cost - and it s easy to use

More information

Phone Systems Buyer's Guide By the purchasing experts at BuyerZone

Phone Systems Buyer's Guide By the purchasing experts at BuyerZone Introduction A business phone system is an important tool for helping your business run smoothly. The telephone is one of the most personal ways you can communicate with your customers, vendors, and partners--and

More information

Why prioritise cloud telephony for your business?

Why prioritise cloud telephony for your business? Why prioritise cloud telephony for your business? Your insight to getting into The Cloud A 360 Solutions White Paper Overview There is much talk about hosted or cloud-based telephony and the rapid adoption

More information

Five Hosted VoIP Features

Five Hosted VoIP Features Five Hosted VoIP Features WHITEPAPER: HOSTED VOICE for growing businesses www.megapath.com growing pains Some of the common top-of-mind challenges facing small and midsize companies such as juggling resources,

More information

Harness The Power of Hosted VoIP

Harness The Power of Hosted VoIP Harness The Power of Hosted VoIP Home Office & Single Worker Solutions Take Me There 0845 241 1008 Small to Medium Business Solutions Take Me There Show Me What s in This Guide Take Me There Play Me &

More information

Discover Calling Telephone Answering and Services

Discover Calling Telephone Answering and Services Discover Calling Telephone Answering and Services Call Handling Flow Office and Virtual Customers Professional Receptionist Virtual & Onsite MXIE Telephone System Unified Communication Call Handling Flow

More information

VOIP4CLOUD COMPANY BROCHURE

VOIP4CLOUD COMPANY BROCHURE VoIP4Cloud The Future of Unified Communications VOIP4CLOUD COMPANY BROCHURE Introduction to VoIP4Cloud About VoIP4Cloud VoIP4Cloud provides an integrated, cloud-based Unified Communications VoIP PBX service

More information

VIRTUAL OFFICE SERVICES

VIRTUAL OFFICE SERVICES VIRTUAL OFFICE SERVICES VIRTUAL OFFICE SERVICES Mail Only (Basic) Business Premium Registered Address We provide a prestigious address, which can be used as your registered business address for the registration

More information

Business Solutions. Page 1

Business Solutions. Page 1 2012 C Page 1 Contents Getting Started emerge Dashboard Login... 3 Main Profile Screen... 5 Group Services... 5 Auto Attendant Overview... 7 Modifying Auto Attendant Settings... 7 Auto Attendant Modify

More information

IP OffIce SIMPLe, POWeRfUL communications for YOUR ORGANISATION

IP OffIce SIMPLe, POWeRfUL communications for YOUR ORGANISATION IP Office SIMPLE, POWERFUL COMMUNICATIONS FOR YOUR ORGANiSATION IP Office: your communications your device Successful organisations are always looking for new ways to do more with less keeping business

More information

The Communications Partner That Can Transform Your Business

The Communications Partner That Can Transform Your Business The Communications Partner That Can Transform Your Business Broadcore s comprehensive service offering is very valuable to our organization. We no longer manage several different providers to get reliable

More information

Compare versions with Maximizer CRM 12: Summer 2013

Compare versions with Maximizer CRM 12: Summer 2013 Compare versions with Maximizer CRM 12: Summer Group and Enterprise Editions The Summer release of 12 continues to build on the theme of enhanced performance, usability and productivity while maintaining

More information

Hosted VoIP for Business

Hosted VoIP for Business Your complete guide to Business VoIP Telephony Hosted VoIP for Business 1 Doc V1.0 Jan 2014 Table of Contents Hosted Desk- 3 VoIP today 3 What is Hosted VoIP? 4 How does Hosted VoIP work? 4 Is Hosted VoIP

More information

Getting Started Guide 8x8 Phone System Administrator

Getting Started Guide 8x8 Phone System Administrator Getting Started Guide 8x8 Phone System Administrator Prepared by: Katherine Fox KFox@championhomes.com August 2013 Getting Started Guide, 8x8 Phone System Administrator 1 Table of Contents Topic Page Agenda

More information

Unified Communications

Unified Communications Unified Communications Ancero UV/UC Services Suite a new breed of phone system that adopts cutting edge technology to meet today s business needs. Ancero s Utility VoIP includes the top rated Unified Communication

More information

Hosted PBX. Benefit from business-grade Unified Communications, easier network management, and enhanced employee productivity.

Hosted PBX. Benefit from business-grade Unified Communications, easier network management, and enhanced employee productivity. UNIFIED COMMUNIC ATIONS Hosted PBX Benefit from business-grade Unified Communications, easier network management, and enhanced employee productivity. Business IT departments increasingly want to reduce

More information

Hosted PBX. What Is It? What Features Does It Have? How Will It Help My Business?

Hosted PBX. What Is It? What Features Does It Have? How Will It Help My Business? 1 Hosted PBX What Is It? What Features Does It Have? How Will It Help My Business? Hosted PBX Hosted PBX delivers an enterprise-grade phone system to small and medium-sized businesses via the cloud. It

More information

VOICE OVER IP THAT BOOSTS BUSINESS EFFICIENCY- TEN TIPS FOR GETTING IT RIGHT

VOICE OVER IP THAT BOOSTS BUSINESS EFFICIENCY- TEN TIPS FOR GETTING IT RIGHT VOICE OVER IP THAT BOOSTS BUSINESS EFFICIENCY- TEN TIPS FOR GETTING IT RIGHT Voice Over IP that Boosts Business Efficiency Ten Tips for Getting It Right Business phone service with VoIP is the new face

More information

PRESENTATION OF SERVICES 2015

PRESENTATION OF SERVICES 2015 PRESENTATION OF SERVICES 2015 Marke&ng Phone calls Metrics Insights WWW.CALLTRACKINGMETRICS.COM ALL THE FEATURES YOU NEED TO MANAGE YOUR CALLS Keep track of which advertising channels (Google Adwords,

More information

Pricing & Service Overview. King of Prussia, PA 19406. phone 1-888-532-4794 fax 1-888-644-4129 www.specialtyansweringservice.net

Pricing & Service Overview. King of Prussia, PA 19406. phone 1-888-532-4794 fax 1-888-644-4129 www.specialtyansweringservice.net Pricing & Service Overview 800 North Henderson Road King of Prussia, PA 19406 phone 1-888-532-4794 fax 1-888-644-4129 www.specialtyansweringservice.net We Have You Covered Find out how exceptional outsourcing

More information

HPUG_1014. Shaw Home Phone. User Guide

HPUG_1014. Shaw Home Phone. User Guide HPUG_1014 Shaw Home Phone. User Guide Hello. Welcome to the wonderful world of Shaw Home Phone. This tiny book tells you every detail you need to know to use all of your new phone features like a superstar.

More information

Amcom IP Tel POWERED BY BROADSOFT

Amcom IP Tel POWERED BY BROADSOFT Amcom IP Tel POWERED BY BROADSOFT Unified Communications as a Service Unified Communications (UC) brings together all your real-time communication services such as IM, telephony, video conferencing and

More information

Vodacom One Net Express View video

Vodacom One Net Express View video View video Get a virtual switchboard, take your landline number with you and people in your business call each other for free *. Introducing Vodacom One Net Express. 057 027 Vodacom One Net Express Vodacom

More information

Fax Messages. You can double click a new message to show it on your computer or a right click on it will bring up more options as follows:

Fax Messages. You can double click a new message to show it on your computer or a right click on it will bring up more options as follows: Fax Messages If you have the Open Scape Fax Server installed you will be receiving faxes to your myportal. This tab shows you the fax messages you have received, the number you have received them from

More information

ipecs Cloud from Ericsson-LG Enterprise

ipecs Cloud from Ericsson-LG Enterprise ipecs Cloud from Ericsson-LG Enterprise SIMPLIFIED COMMUNICATIONS With ipecs Cloud What is ipecs Cloud? ipecs Cloud brings all of the features you know and love from an on-premise phone system and delivers

More information

ncloud PBX ncloud PBX Provides Redundancy, Scalability, and Convergence for your Company! IP Communication:

ncloud PBX ncloud PBX Provides Redundancy, Scalability, and Convergence for your Company! IP Communication: ncloud PBX ncloud PBX Provides Redundancy, Scalability, and Convergence for your Company! ncloud is a NetCarrier developed platform designed for the next generation of business owners who demand increased

More information

MightyCall Receptionist. Customers s Guide

MightyCall Receptionist. Customers s Guide MightyCall Receptionist Customers s Guide MightyCall Receptionist: Customers s Guide Document version: 5.2.857.0.rev.19012 Copyright 2012 INFRATEL, Inc. This document contains instructions and recommendations

More information

On Hold Communications provide the complete telecoms solution.

On Hold Communications provide the complete telecoms solution. On Hold Communications provide the complete telecoms solution. Our dynamic team is pleased to bring a fresh, consultative approach to telecoms. We believe it is imperative to gain a better understanding

More information

8x8 Auto Attendant Administrator Guide

8x8 Auto Attendant Administrator Guide 8x8 Auto Attendant Administrator Guide Version 2.0, May 2010 Table of Contents Overview...3 Before You Start...4 Initial Set-Up...4 What To Expect...4 How to Call into Your Auto Attendant...4 Primary Auto

More information

The convenient and cashless way for consumers to pay for parking

The convenient and cashless way for consumers to pay for parking The convenient and cashless way for consumers to pay for parking Managing parking for businesses and consumers APP T: +353 1 634 9805 E: info@parkbytext.ie W: www.parkbytext.ie parkbytext partner with

More information

NovaTel The Next Generation Carrier

NovaTel The Next Generation Carrier NovaTel The Next Generation Carrier The network is the core of your business and our network is built to withstand the most demanding requirements. Designed for tomorrow s needs, NovaTel s network is engineered

More information

Switchvox. It s more than a phone system. It s a better way to communicate.

Switchvox. It s more than a phone system. It s a better way to communicate. Switchvox It s more than a phone system. It s a better way to communicate. DIGIUM The Company That s Reinventing the Phone System Digium provides the VoIP solutions that small, medium, and large businesses

More information

HORIZON HOSTED TELEPHONY

HORIZON HOSTED TELEPHONY HORIZON HOSTED TELEPHONY A COMPLETE COMMUNICATIONS SERVICE FOR YOUR BUSINESS Easily control your fixed and mobile telephony Horizon is a complete communications service for your business that provides

More information

Contents. Cbeyond Communicator for Mobile (ios) extends TotalCloud Phone System (TCPS) calling capabilities to an iphone.

Contents. Cbeyond Communicator for Mobile (ios) extends TotalCloud Phone System (TCPS) calling capabilities to an iphone. Cbeyond Communicator for TotalCloud Phone System for Mobile Cbeyond Communicator for Mobile (ios) extends TotalCloud Phone System (TCPS) calling capabilities to an iphone. Cbeyond Communicator is an intuitive

More information

[PRIVATE LABEL TELEPHONY SOLUTION]

[PRIVATE LABEL TELEPHONY SOLUTION] POWERED BY: [PRIVATE LABEL TELEPHONY SOLUTION] DISTRIBUTION UNDER 3NG NETWORKS NON-DISCLOSURE AGREEMENT ONLY Table of Contents INTRODUCTION:... 3 MISSION:... 4 OVERVIEW:... 5 WHAT DO OUR PARTNERS GET WITH

More information

Xorcom IP-PBX Software Features

Xorcom IP-PBX Software Features Xorcom IP-PBX Software s Based on the Elastix Asterisk i distribution, Xorcom s entire family of IP-PBX appliances provide all the standard telephone functionality supported by Asterisk at no extra cost,

More information

What is ViP? ViP is a complete package for your hosted/voip telephone solution. The ViP package has been created to keep things simple for you.

What is ViP? ViP is a complete package for your hosted/voip telephone solution. The ViP package has been created to keep things simple for you. What is ViP? Voice internet Phone ViP is a complete package for your hosted/voip telephone solution. The ViP package has been created to keep things simple for you. We bundle in all the hardware, software,

More information

Call Center Solution. From

Call Center Solution. From Call Center Solution From About Manila Voice Manila Voice is a provider of state-of-the art Hosted Business Communications Services, and comprehensive, integrated network solutions. We ensure quality,

More information

Upgrade Your Communications Service Standard and Premium Service Levels Real Business Benefits!

Upgrade Your Communications Service Standard and Premium Service Levels Real Business Benefits! Digital Phone Upgrade Your Communications Service Are you ready to upgrade your communications services? Our hosted IP PBX brings a big-business phone system to you at a lower cost - and it s easy to use

More information

A Division of Safehaven Liability Solutions, Inc. A Philippine Corporation

A Division of Safehaven Liability Solutions, Inc. A Philippine Corporation A Division of Safehaven Liability Solutions, Inc. A Philippine Corporation Business Profile Sept 2010 V2.00 1 P age Business Profile GlobalServicesBPO (GSBPO), a division of Safehaven Liability Solutions,

More information

IP Office: Simple, Powerful Communications for Small Business

IP Office: Simple, Powerful Communications for Small Business avaya.com IP Office: Simple, Powerful Communications for Small Business Successful companies are always looking for new ways to do more with less keeping their business flexible, innovative and competitive

More information

Software Features. Software Features

Software Features. Software Features Allworx Software Features Software Features Allworx Advanced options for improved communications. Allworx provides a wide range of software feature options to help your business increase its productivity,

More information

A Ready Business never misses a call

A Ready Business never misses a call A Ready Business never misses a call Vodacom One Net Express A mobile virtual assistant that integrates desk phones, cell phones and voicemail. Vodacom Power to you 053 015 057 027 018 047 058 049 035

More information

CONNECT IP-PBX OVERVIEW

CONNECT IP-PBX OVERVIEW CONNECT IP-PBX OVERVIEW The CONNECT IP PBX Platform empowers Hosted VoIP services to Small Medium and enterprise businesses with abundant features and streamlined customer management. Some of benefits

More information

Discover Calling Telephone Answering and Services

Discover Calling Telephone Answering and Services Discover Calling Telephone Answering and Services Call Handling Flow Office and Virtual Customers Professional Receptionist Virtual & Onsite MXIE Telephone System Unified Communication Call Handling Flow

More information