Can you afford to lose your information?

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1 Can you afford to lose your information? It is inevitable that you will encounter an incident where you will experience the loss of critical business information. Can you survive it? CyberSecure - backup & recovery simplified. T: E:

2 CyberSecure: backup & recovery simplified Until recently, data backup for most businesses - if it happened at all - relied on daily or weekly recording onto backup tapes or drives. Doing this successfully depended on someone remembering to set things up, someone remembering to take the tapes or drives home with them, and the backup media having enough spare room to store what is an increasingly enormous amount of information. Modern business needs a more modern backup solution. CyberSecure can provide that solution. As an Australian-owned data management specialist, CyberSecure takes advantage of the latest in offsite data storage technologies to provide our clients with the safest, most reliable and most secure data backup service available today. By using our backup service, your data will be stored offsite on secure, enterprise-grade servers. Your backups will be updated every day. And backing up will be fully automatic, no longer relying on a small number of people to remember to make them happen. You and your staff will be free to get on with running the business. And if the worst happened - if you lost all your data due to a computer crash, a fire or anything else - we d be able to help you get up and running again within hours rather than days. Since we started back in 2003, CyberSecure has worked to create the smartest, most secure solutions to data loss. Today, we help protect information in some of the most information dependant industries, including government, education, law, finance and pharmaceutical. A few of our clients are:

3 Data Loss: it s inevitable Data loss. Tomorrow, next week, six months, next year... it will happen to you. Hard drives fail, computer chips burn out, software has bugs and humans make mistakes. All of these can lead to data loss on a small or large scale. And of course, in the worst cases, theft, fire or storm damage can ruin an entire computer network: no matter how healthy. Consider the following facts about data loss: 60% of companies that lose their data will shutdown within 6 months of the disaster Hardware or system failure accounts for 78% of all data loss Human error accounts for 11% of all data loss The question is, when data is lost in your business, will you be prepared? While most companies are aware that they need to backup their critical data, they are often not aware that poor setup and maintenance of backup procedures can be as bad as not backing up at all. Missing or incomplete approaches to backing up can lead to huge losses of money and time if lost data needs to be recovered. Traditional backup methods Traditional solutions to data backup are wasteful, unreliable and insecure. Waste in older backup systems comes from the fact that they back up everything, every time. On a computer network, this means that duplicate files, data already existing in the backup and files existing on numerous computers are backed up time and time again. This makes backup times longer and increases storage costs substantially. Older solutions also tend to be unreliable because they rely on human intervention to work properly, and they use removable tapes or drives which are vulnerable to heat, vibration and magnetic fields. What s more, problems with these backups only become apparent when you need them most: after data has been lost. Removable tapes and drives have another problem: security. Because older backup systems provide little or nothing in the way of data encryption, information on a removable tape or drive which goes missing could easily be accessed by the recipient. CyberSecure s leading edge backup processes overcome these problems. Backups are incremental: only files which have changed are backed up leading to quicker and cheaper backups. Data is transported via a secure, private pipe and stored on our purpose built data warehouse for absolute reliability. And we use the best modern encryption to ensure that only you have access to your data. The reality of lost data In late 2007, GE Money USA lost a backup tape containing creditcard information on 650,000 customers from 230 retail locations It was discovered that the tape went missing from a facility of their offsite tape transport provider Data was not encrypted, allowing complete access to all records stored on the tape Quick Backup Facts Companies move 200% or more of their data every week using traditional backup methods such as tape or external hard drives CyberSecure s advanced technology can reduce backup sizes by 90%, making backup and recovery faster and more manageable Traditional backups are not encrypted and are so are open to major risks if the backup is compromised

4 The CyberSecure solution CyberSecure s backup solutions have a variety of clever features which make our offsite backup service both secure and efficient. First, most of the grunt work is done before the data leaves your premises. Our programs do data comparison - to identify changed information - and data compression - to reduce file size - before any data is sent over the wire. This reduces the total backup size by up to 50%, increasing speed and reducing costs. By making backup quicker and easier, we also reduce the chance that something will go wrong. Second, we use high standards of data encryption both during data transfer from your site to ours, and when your data is stored on our computers. Technically speaking, we use industry standard SSL security for data transport and AES 256-bit encryption of all stored files. In short, no one will be able to read your data at any time. Third, unlike many online data storage services CyberSecure uses only Australian-based data centres. This further improves the speed and reliability of our backups. It also means that, should you need access to your backed up information, we ll be able to get it to you very quickly. We have contracts with Australia Post Messenger Couriers so that you can have rapid physical access to your data when you need it. Example use of CyberSecure in a business network environment

5 How your data is protected with CyberSecure Using CyberSecure s services gives your business access to leading-edge data storage facilities that were previously only available to government and very large corporations. Your data will be stored in multi-million dollar, high-security Australian data storage facilities. All data centres have been extensively researched, reviewed and critiqued before being chosen by CyberSecure as facilities to house our storage equipment and network. In order to provide the highest security and reliability, these centres feature: dedicated power infrastructures, including a minimum of 24 hours backup power; precise air conditioning which maintains temperatures at a constant 22 C; fire detection and suppression equipment which can extinguish a fire without damage to the facility; 24 hour manned security with barrier controlled vehicle access and multiple CCTV cameras; and complex monitoring to ensure the computer servers are always operating reliably Our business-critical data centres feature the latest in power protection, air-conditioning and security safeguards: Data centre Facts Data centres are purpose-built facilities that house critical IT and communication infrastructure that government institutions and large corporates rely on. Your data is exclusively housed in these professional facilities. CyberSecure has Service Level Agreements with the data centres to ensure your data is available. Banks and government agencies are just some of the customers using the same facilities as CyberSecure clients.

6 Take the next step Discuss your backup & recovery requirements today with our sales team on or visit Learn about backup & recovery The CyberSecure website has a wealth of information available to help you understand the risks and solutions for backup & recovery - no matter how big or small your requirements. Choose your solution CyberSecure offers a range of solutions depending on your needs, speak with one of our sales staff to discover which CyberSecure solution is right for you. Tutorials, documentation and frequently asked questions Answers to the most common backup & recovery questions are available on our website at Download a free 15GB trial Visit and download your free trial of CyberSecure online backup and see the benefits of offsite protection today. CyberSecure contact information CyberSecure is an Australian leader in encrypted backup and recovery solutions. Head Office 4/299 Plenty Rd Preston VIC 3072 Australia Telephone Contacts National helpdesk: Sales: (03) Technical: (03) Accounts: (03) Partner relations: (03) Internet Addresses Website: Sales: Support: Mailing Address PO BOX 236 Heidelberg VIC 3084 Australia

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