OPERATIONAL CIRCULAR
|
|
- Paul Fletcher
- 8 years ago
- Views:
Transcription
1 OPERATIONAL CIRCULAR Enquiries to: Maureen Bradford - Tel: Number: OP 1877/04 Supersedes: Date: 25 November 2004 Superseded by: File No: Subject: IT SERVICE CONTINUITY AS RELATED TO THE MANAGEMENT OF ELECTRONIC RECORDS POLICY The State Records Act was formally proclaimed in the Government Gazette on the 30th November Under the Act a State record is defined as any record of information (in any form) created, received or maintained by a government organisation or parliamentary department in the course of conducting its business activities. State records can come in any format on which information can be stored including maps, plans, photographs, films, and magnetic and optical media. A cornerstone of the legislation is an instrument of accountability called the "recordkeeping plan", a document to be formulated by every government organisation. The Department of Health s plan sets out the matters about which records are to be created, how those records are to be managed in the context of the organisation's functions, and for how long those records are to be kept. Several recordkeeping policies have been developed in concert with the recordkeeping plan. The IT Service Continuity as Related to the Management of Electronic Records Policy addresses the protection from unintended loss of all electronic records that are created and maintained in record keeping systems and business application systems so as to ensure that they satisfy record keeping requirements for operational and archival purposes over the medium to long term. This Policy is available from the Records Services Homepage on HOLII at URL Des Hutchinson ACTING DIRECTOR INFORMATION POLICY OP 1877/04 1
2 Department of Health Government of Western Australia IT SERVICE CONTINUITY AS RELATED TO THE MANAGEMENT OF ELECTRONIC RECORDS POLICY 2004
3 Document Control Date Version Notes Author 10/11/ Initial draft Geoff Graham (InfoHEALTH) 12/11/ Updated after review Geoff Graham (InfoHEALTH) 21/01/ Modified S. 4 Gopal Warrier 6/2/2004 Final Principal Information Officer Previous Editions: Nil Revision due: November 2005 Format: Microsoft Word 2000 Authorisation Mike Daube Director General Department of Health This policy has been authorised by- Date- File
4 CONTENTS 1. PURPOSE POLICY STATEMENT SCOPE STRATEGIES LEGISLATION AND STANDARDS GLOSSARY RESOURCES...7 APPENDIX A ELEMENTS OF A DISASTER RECOVERY PLAN...8 File
5 1. PURPOSE The Department has an obligation to ensure that electronic records are preserved and kept accessible for as long as they are required. Part of this requirement is that the records be protected from loss, either by disaster, human error or technical failure. This paper describes the Department s policy regarding the protection from unintended loss of all electronic records that are created and maintained in record keeping systems and business application systems so as to ensure that they satisfy record keeping requirements for operational and archival purposes over the medium to long term. 2. POLICY STATEMENT The Department shall maintain the Information Technology systems and processes to ensure that any electronic record of continuing value remains available and accessible and may be completely recovered in the event of its loss. 3. SCOPE This Policy applies to: All business application systems and records keeping systems that capture, create and store records as defined in the State Records Act 2000 and the Freedom of Information Act Employees of the WA government health sector, ultimately reporting through to the Minister for Health. This includes Department of Health (DoH) entities, public hospitals, public community health services, public pathology laboratories, public health and mental health clinics and services, public nursing homes, DoH contracted services and any other WA government health sector organisational entities. Administrative records should be managed in accordance with the Sate Records Office of Wester Australia General Disposal Authority (GDA) for Administrative Records see: Patient records in accordance with the Patient Information Retention and Disposal Schedule see: This policy does not prescribe specific technological solutions for the availability and recovery of electronic records over the long term. File
6 4. STRATEGIES Three requirements are demanded by this policy: Continued Availability The IT systems holding and making available the electronic records must have backup systems in place so that the records can continue to be available following a disaster. This requirement is addressed by building into the IT systems redundancy or backup systems that can take over in the event of failure of the primary systems. These systems must be capable of providing access to the vital records within a reasonable time following a failure of the primary system. Both the terms vital records and reasonable time must be assessed for each system with their values dependent on the criticality of the information held by the system and the consequences of its non-availability, including its impact on other record keeping systems. Record Recovery Any record that is lost, either through human error, technical failure or other factor, must be capable of being recovered in its entirety. This requirement is addressed by regularly copying (backing up) the records onto storage systems that are technically and physically separate from the original data. This must allow for the recovery of records that have been lost through any event from accidental erasure through to total catastrophic destruction. Standard IT practice must be followed to ensure that various generations of the copied data (backups) are retained over time to address the risk of error in the copied data How often the data is backed up and the time that backup generations are held must be assessed for each system and will depend on the volatility of the data and the risk of its loss. Suitable Processes A number of processes must be in place to ensure that the organisation maintains the efficiency of the technical systems defined above and is capable of restoring access to electronic records. These are: Application Classification Defines the reasonable time for the disaster recovery and vital records for the system. Backup Process Defines the process for backup of applications and data including the schedule, media rotation and media archiving. File
7 Backup Test Process Disaster Process Disaster Test Process Audit/Review Process Defines the process for testing backups including the schedule and reporting requirements. Defines a plan for management of a disaster situation including roles and responsibilities during the disaster, rules for declaring a disaster, notification, escalation, alternative facilities and recovery tasks. Defines the process for periodic testing of the Disaster Plan. The test should exercise the relevant roles and responsibilities and the infrastructure provided for recovery during a disaster situation. Defines the process for periodic auditing and review of the continuity provisions (processes and infrastructure) and the corresponding changes to the continuity provisions to maintain the required level of assurance regarding continuous service delivery. 5. LEGISLATION AND STANDARDS The following legislation and Standards apply to the management of electronic records over time: Evidence Act 1906 State Records Act 2002 Electronic Transactions Act 2003 Freedom of Information Act 1992 Public Sector Management Act 1994 International Standard on Records Management AS ISO15489 Refer to the Department of Health s Record Keeping Plan and Records Management Policy for further detailed information regarding electronic records. The definitive definition of the IT Service Continuity process is provided by the ITIL best practice framework ( ITIL Service Support, ISBN ). 6. GLOSSARY For a full glossary of terms used for records and electronic records see the Depart of Health s Record Keeping Plan: File
8 Additional terms are defined below: Disaster or Disaster Situation: An event that could not be normally be expected or anticipated and which disables the IT systems to the extent that prevents normal access to the electronic records. Data Backup: A copy of electronic records made for the purpose of safeguarding the data in the case of loss. 7. RESOURCES Electronic Records, The Impact of the Digital Age National Archives of Australia Corporate Memory in the Electronic Age Statement of a Common Position on Electronic Records Keeping e-government Policy Framework for Electronic Records Management Practical Experiences in Digital Preservation Conference State Records Standard 5: Management of Electronic Documents in Networked Computer Environments http: // State Records Standard 6: Management of Electronic Documents in Stand- Alone Computer Environments Public Records Policy : 8 Policy for the ongoing management of electronic records designated as having archival value. Retention of Laboratory Records and Diagnostic Material National Pathology Accreditation Advisory Council 2002 Standard on Recordkeeping in the Electronic Business Environment State Records NSW File
9 APPENDIX A ELEMENTS OF A DISASTER RECOVERY PLAN The following headings list the essential elements of a comprehensive Disaster Recovery Plan. Depending on the scale of the IT systems some, or all, of the following subjects should be addressed in the plan. Applications Each applications supported should be listed and allocated a priority so that, following an outage, the first effort can be given to recovering the most important applications first. The name of the group or organisation which has the responsibility to provide the main support for each application is also required to be listed. Computer System Components List the hardware and software components of each computer system used for the processing of the applications. Along with listing the vendor or supplier of the components, it is wise to list any alternative suppliers who may be approached if there is a need for urgent acquisition of replacement components or parts. Computer Room and Network Diagrams Copies of computer room diagrams and communication network diagrams in order to expedite recovery, replacement or reconstruction should some disastrous event occur. Computer System Security Description of the relevant features of the computer system security. Application and System Software Backup and Recovery Details of all relevant aspects of the recovery of backup data. Hardware and Software Maintenance Contracts Details of any hardware and software maintenance contracts including the vendor s name and contact details. Insurance Cover The details of any insurance cover for system components, communications equipment or the physical environment (although it must be understood that insurance cover is, by no means, an adequate alternative to a DRP). Arrangements for Replacement Equipment Description of any pre-arranged strategies (formally agreed) in place to make alternative equipment available should the normally-used equipment unavailable. Arrangements for Alternate Sites File
10 Description of any pre-arranged strategies in place to relocate critical equipment, staff and supplies. Disaster Recovery Personnel Contact List Being able to contact key people at any time 24 hours a day, seven days a week may mean the difference between continuing business or failing to do so. Key people may be members of staff, equipment vendors, support people, air conditioning engineers, etc. Maximum Acceptable Computer System Outages Key users must justify the maximum time they can tolerate an outage of each application. The size of each tolerable outage provides the window for recovery. Any recovery procedure must be developed to fit within this window. It is not justifiable to develop recovery strategies which cost more than the cost of the outage. Recovery Elapsed Time Estimates A listing of the likely timing of a recovery (to be compared with the figures listed above). Limp-along Procedures Limp-along procedures are sometimes known as Downtime Procedures. They refer to alternative procedures, which users will invoke should the availability of the computer system be lost for any period of time. These procedures typically involve manual systems or PC based processing and should be developed and maintained by the business units. File
IT SERVICE CONTINUITY AS RELATED TO THE MANAGEMENT OF ELECTRONIC RECORDS POLICY
Department of Health Government of Western Australia IT SERVICE CONTINUITY AS RELATED TO THE MANAGEMENT OF ELECTRONIC RECORDS POLICY 2004 Document Control Date Version Notes Author 10/11/2003 0.1 Initial
More informationRECORDS MANAGEMENT POLICY
RECORDS MANAGEMENT POLICY POLICY STATEMENT The records of Legal Aid NSW are a major component of its corporate memory and risk management strategies. They are a vital asset that support ongoing operations
More information9. GOVERNANCE. Policy 9.8 RECORDS MANAGEMENT POLICY. Version 4
9. GOVERNANCE Policy 9.8 RECORDS MANAGEMENT POLICY Version 4 9. GOVERNANCE 9.8 RECORDS MANAGEMENT POLICY OBJECTIVES: To establish the framework for, and accountabilities of, Lithgow City Council s Records
More informationState Records Office Guideline. Management of Digital Records
State Records Office Guideline Management of Digital Records An Information Management Guideline for State Organizations Version 2 January 2015 www.sro.wa.gov.au Contents GLOSSARY... 2 PURPOSE... 5 BACKGROUND...
More informationCORK INSTITUTE OF TECHNOLOGY
CORK INSTITUTE OF TECHNOLOGY RECORDS MANAGEMENT POLICY APPROVED BY GOVERNING BODY ON 2 APRIL 2009 INTRODUCTION What are Records? Records are documents created, used and maintained for business reasons.
More informationRecords Disposal Schedule Anti-Discrimination Services Northern Territory Anti-Discrimination Commission
Records disposal schedule Records Disposal Schedule Anti-Discrimination Services Northern Territory Anti-Discrimination Commission Disposal Schedule No. 2015/12 August 2015 NT Archives Service For information
More informationTerritory Records (Records Disposal Schedule Disaster Recovery (Human Services) Records) Approval 2005 (No 1)
Australian Capital Territory Territory Records (Records Disposal Schedule Disaster Recovery (Human Services) Records) Approval 2005 (No 1) Notifiable instrument NI2005 157 made under the Territory Records
More informationRecords Management Policy
Records Management Policy Document Number SOP2006-073 File No. 07/7 Date issued 1 September 2006 Author Branch Records and Mail Services Unit Branch contact 9320.7722 Division Finance & Data Services Summary
More informationWest Midlands Police and Crime Commissioner Records Management Policy 1 Contents
West Midlands Police and Crime Commissioner Records Management Policy 1 Contents 1 CONTENTS...2 2 INTRODUCTION...3 2.1 SCOPE...3 2.2 OVERVIEW & PURPOSE...3 2.3 ROLES AND RESPONSIBILITIES...5 COMMISSIONED
More informationRecords Management Policy
Records Management Policy Responsible Officer Chief Operating Officer Approved by Vice-Chancellor Approved and commenced April, 2014 Review by April, 2017 Relevant Legislation, Ordinance, Rule and/or Governance
More informationRECORDS MANAGEMENT POLICY MANUAL
RECORDS MANAGEMENT POLICY MANUAL National Archives and Records Service of South Africa Department of Arts and Culture National Archives and Records Service of South Africa Private Bag X236 PRETORIA 0001
More informationRecords Management - Council Policy Version 2-28 April 2014. Council Policy. Records Management. Table of Contents. Table of Contents... 1 Policy...
Council Policy Records Management Table of Contents Table of Contents... 1 Policy... 2 Policy Objectives... 2 Policy Statement... 2 Records Management Program... 2 Accountability Requirements... 3 General
More informationScotland s Commissioner for Children and Young People Records Management Policy
Scotland s Commissioner for Children and Young People Records Management Policy 1 RECORDS MANAGEMENT POLICY OVERVIEW 2 Policy Statement 2 Scope 2 Relevant Legislation and Regulations 2 Policy Objectives
More informationUniversity of Liverpool
University of Liverpool Information Security Policy Reference Number Title CSD-003 Information Security Policy Version Number 3.0 Document Status Document Classification Active Open Effective Date 01 October
More informationINFORMATION GOVERNANCE POLICY: DATA BACKUP, RESTORE & FILE STORAGE HANDLING
INFORMATION GOVERNANCE POLICY: DATA BACKUP, RESTORE & FILE STORAGE HANDLING Original Approved by: Policy and Procedure Ratification Sub-group on 23 October 2007 Version 2.2 Approved by : Information Governance
More informationDisaster Recovery Plan Documentation for Agencies Instructions
California Office of Information Security Disaster Recovery Plan Documentation for Agencies Instructions () November 2009 SCOPE AND PURPOSE The requirements included in this document are applicable to
More informationWEST LOTHIAN COUNCIL RECORDS MANAGEMENT POLICY. Data Label: Public
WEST LOTHIAN COUNCIL RECORDS MANAGEMENT POLICY RECORDS MANAGEMENT POLICY CONTENTS 1. POLICY STATEMENT... 3 2. PRINCIPLES... 3 DEFINITIONS... 4 3. OBJECTIVES... 4 4. SCOPE... 4 5. OWNERSHIP & RESPONSIBILITIES...
More informationLife Cycle of Records
Discard Create Inactive Life Cycle of Records Current Retain Use Semi-current Records Management Policy April 2014 Document title Records Management Policy April 2014 Document author and department Responsible
More informationUNIVERSITY OF MANITOBA PROCEDURE
UNIVERSITY OF MANITOBA PROCEDURE Procedure: Parent Policy: Effective Date: June 23, 2015 Revised Date: Review Date: June 23, 2025 Approving Body: Authority: Responsible Executive Officer: Delegate: Contact:
More informationThe University of Iowa. Enterprise Information Technology Disaster Plan. Version 3.1
Version 3.1 November 22, 2004 TABLE OF CONTENTS PART 1: DISASTER RECOVERY EXPECTATIONS... 3 OVERVIEW...3 EXPECTATIONS PRIOR TO AN INCIDENT OCCURRENCE...3 EXPECTATIONS PRIOR TO A DISASTER OCCURRENCE...4
More informationBusiness continuity management policy
Business continuity management policy health.wa.gov.au Effective: XXX Title: Business continuity management policy 1. Purpose All public sector bodies are required to establish, maintain and review business
More informationData Security Policy
Policy Number: Revision Number: 0 QP1.44 Date of issue: March 2009 Status: Approved Date of approval: April 2009 Responsibility for policy: Responsibility for implementation: Responsibility for review:
More informationMARQUIS DISASTER RECOVERY PLAN (DRP)
MARQUIS DISASTER RECOVERY PLAN (DRP) Disaster Recovery is an ongoing process to plan, develop, test and implement changes, processes and procedures supporting the recovery of the critical functions in
More informationDELAWARE PUBLIC ARCHIVES POLICY STATEMENT AND GUIDELINES MODEL GUIDELINES FOR ELECTRONIC RECORDS
DELAWARE PUBLIC ARCHIVES POLICY STATEMENT AND GUIDELINES MODEL GUIDELINES FOR ELECTRONIC RECORDS STATEMENT OF PURPOSE The Delaware Public Archives (DPA) has issued "Model Guidelines for Electronic Records"
More informationINFORMATION UPDATE: Removable media - Storage and Retention of Data - Research Studies
INFORMATION UPDATE: Removable media - Storage and Retention of Data - Research Studies REMOVABLE MEDIA: NSW MoH are currently undergoing review with a state-wide working party developing the Draft NSW
More informationTechnology Recovery Plan Instructions
State of California California Information Security Office Technology Recovery Plan Instructions SIMM 5325-A (Formerly SIMM 65A) September 2013 REVISION HISTORY REVISION DATE OF RELEASE OWNER SUMMARY OF
More informationUMHLABUYALINGANA MUNICIPALITY
UMHLABUYALINGANA MUNICIPALITY BACKUP AND RESTORE POLICY Backup and Restore Policy Approval and Version Control Approval Process: Position or Meeting Number: Date: Originator Recommended by Director of
More informationDisposal Authorisation for Information and Technology Management Records. Administrative Schedule No. 4
Disposal Authorisation for Information and Technology Management Records Administrative Schedule No. 4 July 2014 AUTHORISATION FOR THE COMMENCEMENT OF THIS SCHEDULE Issued under the National Archive and
More informationThis policy is not designed to use systems backup for the following purposes:
Number: AC IT POL 003 Subject: Backup and Restore Policy 1. PURPOSE The backup and restore policy establishes the need and rules for performing periodic system backup to permit timely restoration of Africa
More informationBusiness System Recordkeeping Assessment - Digital Recordkeeping Compliance
Introduction The following assessment will assist to identify whether the system complies with State Records Authority of NSW Standards on Records Management The broad Principles of this standard are as
More informationInformation Security Policy
Information Security Policy Author: Responsible Lead Executive Director: Endorsing Body: Governance or Assurance Committee Alan Ashforth Alan Lawrie ehealth Strategy Group Implementation Date: September
More informationUser Guide to Retention and Disposal Schedules Council of Europe Records Management Project
Directorate General of Administration Directorate of Information Technology Strasbourg, 20 December 2011 DGA/DIT/IMD(2011)02 User Guide to Retention and Disposal Schedules Council of Europe Records Management
More informationBACKUP STRATEGY AND DISASTER RECOVERY POLICY STATEMENT
TADCASTER GRAMMAR SCHOOL Toulston, Tadcaster, North Yorkshire. LS24 9NB BACKUP STRATEGY AND DISASTER RECOVERY POLICY STATEMENT Written by Steve South November 2003 Discussed with ICT Strategy Group January
More informationManagement of Email Records
Department of Culture and the Arts Government of Western Australia State Records Office of Western Australia SRO Guideline Management of Email Records A Recordkeeping Guideline for State Organizations
More informationRecords Management & Data Quality in the Contact Centre. Internal Audit Report 2013/14
Records Management & Data Quality in the Report 2013/14 Records Management & Data Quality in the Ann Kirk & Julie Ball 19 May 2014 Contents Audit: Auditor: Records Management & Data Quality in the Ann
More informationGeneral Disposal Authority. For encrypted records created in online security processes
General Disposal Authority For encrypted records created in online security processes May 2004 Commonwealth of Australia 2004 ISBN 1 920807 04 7 This work is copyright. Apart from any use as permitted
More informationTransition Guidelines: Managing legacy data and information. November 2013 v.1.0
Transition Guidelines: Managing legacy data and information November 2013 v.1.0 Document Control Document history Date Version No. Description Author October 2013 November 2013 0.1 Draft Department of
More informationGeneral Records Authority 34
General Records Authority 34 2014/00444390 Establishing & winding up entities & companies CONTENTS INTRODUCTION 3 APPLICATION OF THIS AUTHORITY 3 CONTACT INFORMATION 4 AUTHORISATION 5 ESTABLISHING & WINDING
More informationCORPORATE RECORDS MANAGEMENT POLICY
1.1 Introduction Derbyshire County Council is dependent on its records to operate efficiently and to account for its actions. This policy defines a structure for Derbyshire County Council to ensure that
More informationInformation Management Advice 18 - Managing records in business systems: Overview
Information Management Advice 18 - Managing records in business systems: Overview Introduction The purpose of this Advice is to assist agencies to identify and manage State records in business systems,
More informationGatekeeper PKI Framework. February 2009. Registration Authority Operations Manual Review Criteria
Gatekeeper PKI Framework ISBN 1 921182 24 5 Department of Finance and Deregulation Australian Government Information Management Office Commonwealth of Australia 2009 This work is copyright. Apart from
More informationIssue 1.0. UoG/ILS/IS 001. Information Security and Assurance Policy. Information Security and Compliance Manager
Document Reference Number Date Title Author Owning Department Version Approval Date Review Date Approving Body UoG/ILS/IS 001 January 2016 Information Security and Assurance Policy Information Security
More informationSTANDARD OPERATING PROCEDURE FOR DATA RETENTION
STANDARD OPERATING PROCEDURE FOR DATA RETENTION SOP Number: GCP DM 505.02 Version Number & Date: 2 nd Version; 25 Apr 2013 Superseded Version Number & Date (if applicable): 1 st Version; 17 June 2010 Effective
More informationRecords Authority. Department of Health Private Health Insurance
Records Authority 2012/00651438 Department of Health Private Health Insurance 2013 This is an accurate reproduction of the authorised records authority content, created for accessibility purposes CONTENTS
More informationManagement of Official Records in a Business System
GPO Box 2343 ADELAIDE SA 5001 Tel (08) 8204 8773 Fax (08) 8204 8777 DX:467 srsarecordsmanagement@sa.gov.au www.archives.sa.gov.au Management of Official Records in a Business System October 2011 Version
More information85-01-55 Overview of Business Continuity Planning Sally Meglathery Payoff
85-01-55 Overview of Business Continuity Planning Sally Meglathery Payoff Because a business continuity plan affects all functional units within the organization, each functional unit must participate
More informationCode Subsidiary Document No. 0007: Business Continuity Management. September 2015
Code Subsidiary Document No. 0007: September 2015 Change History Version Number Date of Issue Reason For Change Change Control Reference Sections Affected 20150511 11 May 2015 For industry consultation
More informationInformation Management Advice 18 - Managing records in business systems Part 1: Checklist for decommissioning business systems
Information Management Advice 18 - Managing records in business systems Part 1: Checklist for decommissioning business systems Introduction Agencies have systems which hold business information, such as
More informationHSE P0801 HSE Document Control and Records Management Procedure
HSE P0801 HSE Document Control and Records 1. DOCUMENT CONTROL... 2 2. PURPOSE... 4 3. SCOPE... 4 4. DEFINITIONS... 4 5. ROLES AND RESPONSIBILITIES... 5 6. PROCESS DETAILS... 7 6.1 Document Control...
More informationPARLIAMENTARY AND HEALTH SERVICE OMBUDSMAN. Records Management Policy. Version 4.0. Page 1 of 11 Policy PHSO Records Management Policy v4.
PARLIAMENTARY AND HEALTH SERVICE OMBUDSMAN Records Management Policy Version 4.0 Page 1 of 11 Document Control Title: Original Author(s): Owner: Reviewed by: Quality Assured by: File Location: Approval
More informationSECTION 15 INFORMATION TECHNOLOGY
SECTION 15 INFORMATION TECHNOLOGY 15.1 Purpose 15.2 Authorization 15.3 Internal Controls 15.4 Computer Resources 15.5 Network/Systems Access 15.6 Disaster Recovery Plan (DRP) 15.1 PURPOSE The Navajo County
More informationRECORDKEEPING MATURITY MODEL
Introduction Maturity Rating Definitions 1 Level 1 Inadequate/Sub-standard Practice is not formalised or documented. Processes and practices are fragmented or non-existent. Where processes and practices
More informationDISASTER RECOVERY AND CONTINGENCY PLANNING CHECKLIST FOR ICT SYSTEMS
Appendix L DISASTER RECOVERY AND CONTINGENCY PLANNING CHECKLIST FOR ICT SYSTEMS I. GETTING READY A. Obtain written commitment from top management of support for contingency planning objectives. B. Assemble
More informationQueensland recordkeeping metadata standard and guideline
Queensland recordkeeping metadata standard and guideline June 2012 Version 1.1 Queensland State Archives Department of Science, Information Technology, Innovation and the Arts Document details Security
More information5.3. Train@ CQUniversity records and information will be captured and managed within one of the following corporate systems:
POLICY AND PROCEDURE RECORDS MANAGEMENT 1 PURPOSE This policy and procedure provide a framework for the creation, management, retention and disposal of Train@ CQUniversity records in accordance with the
More informationUsing Keyword AAA: A thesaurus of common administrative terms
Using Keyword AAA: A thesaurus of common administrative terms A Guideline for Queensland State Government Agencies, Statutory Authorities and Government Owned Corporations Guideline For Using Keyword AAA
More informationTERRITORY RECORDS OFFICE BUSINESS SYSTEMS AND DIGITAL RECORDKEEPING FUNCTIONALITY ASSESSMENT TOOL
TERRITORY RECORDS OFFICE BUSINESS SYSTEMS AND DIGITAL RECORDKEEPING FUNCTIONALITY ASSESSMENT TOOL INTRODUCTION WHAT IS A RECORD? AS ISO 15489-2002 Records Management defines a record as information created,
More informationRecords Management Plan. April 2015
Records Management Plan April 2015 Prepared in accordance with the Public Records (Scotland) Act 2011 and submitted to the Keeper of the Records of Scotland for their agreement on 28 April 2015 (Revised
More informationRECORDS MANAGEMENT POLICY
[Type text] RECORDS MANAGEMENT POLICY POLICY TITLE Academic Year: 2013/14 onwards Target Audience: Governing Body All Staff and Students Stakeholders Final approval by: CMT - 1 October 2014 Governing Body
More informationNational Statistics Code of Practice Protocol on Data Management, Documentation and Preservation
National Statistics Code of Practice Protocol on Data Management, Documentation and Preservation National Statistics Code of Practice Protocol on Data Management, Documentation and Preservation London:
More informationSTATE RECORDS COMMISSION. SRC Standard 6 OUTSOURCING. A Recordkeeping Standard for State Organizations
STATE RECORDS COMMISSION SRC Standard 6 OUTSOURCING A Recordkeeping Standard for State Organizations State Records Commission of WA Perth, Western Australia February 2002 Table of Contents Definitions
More informationWA Food Regulation: Temporary and Mobile Food Businesses
WA Food Regulation: Temporary and Mobile Food Businesses This document contains information on the application of the Food Act 2008 (the Act) in relation to temporary and mobile food businesses. It is
More informationDisaster Recovery Policy
Disaster Recovery Policy INTRODUCTION This policy provides a framework for the ongoing process of planning, developing and implementing disaster recovery management for IT Services at UCD. A disaster is
More informationI.T. Disaster Recovery Plan
I.T. Disaster Recovery Plan Ref 000xxxxQ January, 2015 5, 443 Albany Hwy Victoria Park, WA, 6100 p. 1300 664 136 Info@focusnetworks.com.au www.focusnetworks.com.au I.T. Disaster Recovery Plan - January
More informationArchiving and Backup - The Basics
Introduction Backup and archiving are useful tools for managing data, especially volumes of ageing data. Agency policies for retention and access necessitate that these tools should be used to implement
More informationInformation and records management. Purpose. Scope. Policy
Information and records management NZQA Quality Management System Policy Purpose The purpose of this policy is to establish a framework for the management of corporate information and records within NZQA.
More informationData Center Assistance Group, Inc. DCAG Contact: Tom Bronack Phone: (718) 591-5553 Email: bronackt@dcag.com Fax: (718) 380-7322
Business Continuity and Disaster Recovery Job Descriptions Table of Contents Business Continuity Services Organization Chart... 2 Director Business Continuity Services Group... 3 Manager of Business Recovery
More informationIT Service Continuity Management PinkVERIFY
-11-G-001 General Criteria Does the tool use ITIL 2011 Edition process terms and align to ITIL 2011 Edition workflows and process integrations? -11-G-002 Does the tool have security controls in place to
More informationHarbinger Escrow Services Backup and Archiving Policy. Document version: 2.8. Harbinger Group Pty Limited Delivered on: 18 March 2008
Document version: 2.8 Issued to: Harbinger Escrow Services Issued by: Harbinger Group Pty Limited Delivered on: 18 March 2008 Harbinger Group Pty Limited, Commercial in Confidence Table of Contents 1 Introduction...
More informationDisaster Recovery Planning Procedures and Guidelines
Disaster Recovery Planning Procedures and Guidelines A Mandatory Reference for ADS Chapter 545 New Reference: 06/01/2006 Responsible Office: M/DCIO File Name: 545mal_060106_cd44 Information System Security
More informationInformation Circular
Information Circular Enquiries to: Brooke Smith Senior Policy Officer IC number: 0177/14 Phone number: 9222 0268 Date: March 2014 Supersedes: File No: F-AA-23386 Subject: Practice Code for the Use of Personal
More informationGreater London Authority Records Management Policy
Greater London Authority Records Management Policy 1. Purpose The purpose of the Records Management Policy is to establish a framework for the creation, maintenance, storage, use and disposal of GLA records,
More informationHow To Use A Court Record Electronically In Idaho
Idaho Judicial Branch Scanning and Imaging Guidelines DRAFT - October 25, 2013 A. Introduction Many of Idaho s courts have considered or implemented the use of digital imaging systems to scan court documents
More informationITEM NO: 4. Date: 23 March 2010. Pam Williams Borough Treasurer Wendy Poole Head of Risk Management Audit Services. Reporting Officers:
ITEM NO: 4 Report To: AUDIT PANEL Date: 23 March 2010 Reporting Officers: Subject: Report Summary: Recommendations: Links to Community Strategy: Policy Implications: Financial Implications: (Authorised
More informationCloud Storage Policy (Draft for consultation)
(Draft for consultation) Please note that this draft is under consultation with stakeholders in colleges and university services, before refinement and approval by the appropriate University Committee.
More informationADRI. Statement on the Application of Digital Rights Management Technology to Public Records. ADRI-2008-001-v1.0
ADRI Statement on the Application of Digital Rights Management Technology to Public Records ADRI-2008-001-v1.0 Version 1.0 6 August 2008 Statement on the Application of Digital Rights Management Technology
More informationOhio Supercomputer Center
Ohio Supercomputer Center IT Business Continuity Planning No: Effective: OSC-13 06/02/2009 Issued By: Kevin Wohlever Director of Supercomputer Operations Published By: Ohio Supercomputer Center Original
More informationGovernment Records Procedure GRO 3. Retrieving Records. Government Records Office Archives of Manitoba
Government Records Procedure GRO 3 Retrieving Records Government Records Office Archives of Manitoba 2 PROCEDURE GRO 3: Retrieving Records Updated: October 2013 CONTENTS PURPOSE... 3 AUTHORITY... 3 POLICY...
More informationNHS Business Services Authority Records Management Audit Framework
NHS Business Services Authority Records Management Audit Framework NHS Business Services Authority Corporate Secretariat NHSBSARM019 Issue Sheet Document Reference Document Location Title Author Issued
More informationTitle: DISASTER RECOVERY/ MAJOR OUTAGE COMMUNICATION PLAN
POLICY: This policy is intended to address organizational wide communication executed during a or major IS service outage. When a disaster occurs or when any critical system/infrastructure component is
More informationAttachment to Data Center Services Multisourcing Service Integrator Master Services Agreement
Attachment to Data Center Services Multisourcing Service Integrator Master Services Agreement DIR Contract No. DIR-DCS-MSI-MSA-001 Between The State of Texas, acting by and through the Texas Department
More informationRecordkeeping for Good Governance Toolkit. GUIDELINE 14: Digital Recordkeeping Choosing the Best Strategy
Recordkeeping for Good Governance Toolkit GUIDELINE 14: Digital Recordkeeping Choosing the Best Strategy i The original version of this guideline was prepared by the Pacific Regional Branch of the International
More informationAdministrative Procedure
Administrative Procedure Number: 707 Effective: 5/13/2011 Supersedes: INTERIM Page: 1 of 11 Subject: RECORDS RETENTION, MANAGEMENT, AND DISPOSITION PROGRAM 1.0. PURPOSE: 1.1. To establish and administer
More informationCorporate Records Management Policy
Corporate Records Management Policy Introduction Part 1 Records Management Policy Statement. February 2011 Part 2 Records Management Strategy. February 2011 Norfolk County Council Information Management
More informationCENTRAL BANK OF KENYA (CBK) PRUDENTIAL GUIDELINE ON BUSINESS CONTINUITY MANAGEMENT (BCM) FOR INSTITUTIONS LICENSED UNDER THE BANKING ACT
CENTRAL BANK OF KENYA (CBK) PRUDENTIAL GUIDELINE ON BUSINESS CONTINUITY MANAGEMENT (BCM) FOR INSTITUTIONS LICENSED UNDER THE BANKING ACT JANUARY 2008 GUIDELINE ON BUSINESS CONTINUITY GUIDELINE CBK/PG/14
More informationDecision on adequate information system management. (Official Gazette 37/2010)
Decision on adequate information system management (Official Gazette 37/2010) Pursuant to Article 161, paragraph (1), item (3) of the Credit Institutions Act (Official Gazette 117/2008, 74/2009 and 153/2009)
More informationBOARD OF DIRECTORS PAPER COVER SHEET. Meeting date: 22 February 2006. Title: Information Security Policy
BOARD OF DIRECTORS PAPER COVER SHEET Meeting date: 22 February 2006 Agenda item:7 Title: Purpose: The Trust Board to approve the updated Summary: The Trust is required to have and update each year a policy
More informationRecords Management Policy
Once printed off, this is an uncontrolled document. Please check the Intranet for the most up to date copy Author Freedom of Information Lead Version 5.0 Issue Issue Date October 2011 Review Date October
More informationUniversity of Sunderland Business Assurance Information Security Policy
University of Sunderland Business Assurance Information Security Policy Document Classification: Public Policy Reference Central Register Policy Reference Faculty / Service IG 003 Policy Owner Assistant
More informationRECORDS MANAGEMENT MANUAL
RECORDS MANAGEMENT MANUAL Date: September, 2007 Authored By: University Archives Contents 1. Records Management at UBC 3 A) Purpose of The Records Manual 3 B) Benefits of Records Management 3 C) Some Records
More informationHead of Information & Communications Technology Responsible work team: ICT Security. Key point summary... 2
Policy Procedure Information security policy Policy number: 442 Old instruction number: MAN:F005:a1 Issue date: 24 August 2006 Reviewed as current: 11 July 2014 Owner: Head of Information & Communications
More informationFermilab Computing Division Service Level Management Process & Procedures Document
BMC Software Consulting Services Fermilab Computing Division Process & Procedures Document Client: Fermilab Date : 07/07/2009 Version : 1.0 1. GENERAL Description Purpose Applicable to Supersedes This
More informationRecords Management Policy
Records Management Policy Minute Book Number MB Classification Administration Governance Date Approved 17 August 2015 Review Frequency Every Two Years Last Reviewed 16 November 2015 Next Review Date August
More informationICT Strategy 2010-2013
ICT Strategy 2010-2013 If you would like to receive this publication in an alternative format (large print, tape format or other languages) please contact us on 01832 742000. East Northamptonshire Council
More informationCloud Computing and Records Management
GPO Box 2343 Adelaide SA 5001 Tel (+61 8) 8204 8773 Fax (+61 8) 8204 8777 DX:336 srsarecordsmanagement@sa.gov.au www.archives.sa.gov.au Cloud Computing and Records Management June 2015 Version 1 Version
More informationComputer System Validation for Clinical Trials:
Computer System Validation for Clinical Trials: Framework Standard Operating Procedure (F-SOP) Author: Tim Cross Version History: 0.1di DRAFT 24-April-2013 0.2 DRAFT 12-June-2013 Current Version: 1.0 17-June-2013
More informationANU Electronic Records Management System (ERMS) Manual
ANU Electronic Records Management System (ERMS) Manual May 2015 ERMS Manual May 2015 1 Contents The ERMS Manual 1. Introduction... 3 2. Policy Principles... 3 3. The Electronic Records Management System...
More informationIT Data Backup Policy
IT Data Backup Policy TABLE OF CONTENTS 1. Purpose and Intention of the Policy... 2 2. Definitions of concepts... 2 3. Legislative Authority... 2 4. Scope... 3 5. responsibilty... 3 6. Frequency of data
More informationInformation and Compliance Management Information Management Policy
Aurora Energy Group Information Management Policy Information and Compliance Management Information Management Policy Version History REV NO. DATE REVISION DESCRIPTION APPROVAL 1 11/03/2011 Revision and
More information