Where a telephone number is displayed in prof.itplus, a green telephone icon may also be shown, as below.
|
|
- Myra Lloyd
- 8 years ago
- Views:
Transcription
1 Overview prof.itplus can now be integrated with your telephone system to enable quick dial-out functions from a number of key screens to enhance user productivity and identify incoming calls where the telephone number has been recorded against a customer or supplier record. Where a telephone number is displayed in prof.itplus, a green telephone icon may also be shown, as below. Clicking the icon will initiate a telephone call. Where there is only one telephone number available for the customer or supplier, the tooltip on the telephone button will be Dial followed by the telephone number. Clicking the button will then dial that number. Where there is more than one number available, the tooltip will be Dial Customer or Dial Supplier. If the button is clicked the list of available telephone numbers will then be displayed and the required number can be selected. A telephone button will be displayed in the following programs: CRM Initial Screen CRM Diary Customer Details Tele-Order Processing Sales Order Entry Supplier Details Purchase Order Entry Purchase Enquiries System Drill Down Page 1
2 When an incoming call is received and the number has been recorded against a customer or supplier, a selection screen will be shown showing possible matches based on the inbound number. Once selected, the drill down menu will be displayed for the chosen account. Page 2
3 Setting Up Telephone Integration To use prof.itplus telephone integration facility, each end user must ensure that their telephone system provider has installed a TAPI Service Provider (TSP) that is v2.1 compatible and that they can dial out from their PC. prof.itplus users will also need permission to make outgoing calls/be notified of incoming calls on an individual user basis. These permissions are controlled within the Set Up Users screen from within the Admin menu. If the Make Outgoing Calls? checkbox is not ticked, the phone icon will not be visible to the user. Additional Settings are also available for prof.itplus administrators. A new Configure CTI option has been added to the prof.itplus administrator s menu. Page 3
4 The Configure CTI screen allows for the following: Enable CTI? If the Enable CTI checkbox is not ticked, then the phone icon will not be visible regardless of individual user permissions. Outbound Call Prefix Used if there is a requirement to dial a certain number to access an outside line. prof.itplus will automatically prefix the number entered here to any outgoing calls being made. Default CTI Provider By Default the system will automatically find and use the first available TAPI Service Provider (TSP) that it encounters. If there is more than one TSP these options can force a specific provider to be used. Each list box will contain a list of TSP s found on the system. System Default This TSP name will be attempted to be used by all users of prof.itplus. If the machine the user is working on has a machine specific default that will be used instead. This Machine To be used when a TSP has a different name on an individual machine, or a particular machine must use a different TSP. This TSP name will be attempted to be used by any user of prof.itplus on the current machine (workstation/ laptop/ terminal). This setting applies to the current machine only and will not migrate with users if they access prof.itplus via a different machine. If the System Default or This Machine list boxes are blank or contain no other values other than None, then a valid TSP could not be found on the current machine. See Trouble Shooting. Page 4
5 Trouble Shooting To use prof.itplus telephone integration facility, each end user must ensure that their telephone system provider has installed a TAPI Service Provider (TSP) that is v2.1 compatible and that they can dial out from their PC using the Windows Phone accessed from either the Microsoft Outlook Contacts toolbar or Windows Dialler. To check the list of telephony providers installed on a pc, select Control Panel Phone and Modem Advanced Tab. To check the dial out option in Microsoft Outlook Contacts, select the Dial button on the tool bar, confirm the contact number and click Start Call. Page 5
6 If Microsoft Outlook is not installed select Dial or Dialler. If the dial out option is not working, check that the Dialing Rules have been set up. This window can be accessed from the New Call Dialing Properties button or from the Control Panel Phone and Modem option. Page 6
7 If a TAPI v2.1 TSP is not installed or the dial out option does not work then you will need to contact your system administrator or telephone provider for assistance before the OGL dial out option is activated. If a TAPI v2.1 TSP is installed and the Windows Phone is working, the OGL dial out option can be activated by ticking the Enable CTI option in the Configure CTI system admin menu and also ticking the Make Outgoing Calls checkbox in Set Up Company Users screen. If the telephone button is displayed but the dial out fails, test if the call will work with the dial out prefix included as part of the customer or supplier telephone number. If the dial out still fails, the problem will either be an incompatible TSP or the TSP needs to be configured by your system administrator or telephone provider Please note that it is the responsibility of your system administrator/telephone system provider to install a compatible TSP, where one is available for the particular telephone system installed. Not all systems will have compatible TSP s. This can only be verified by your telephone provider. Where a compatible TSP is available, telephone integration should function as described. Any consultancy work undertaken by OGL in conjunction with your telephone provider will be charged at the prevailing rate. Page 7
How To Test The Nms Adaptive Suite With An Ip Office On A Windows 2003 Server On A Nms Desktop On A Pnet 2.5 (Tapi) On A Blackberry 2.2 (Tapi) On An Ipo 2
Avaya Solution & Interoperability Test Lab Application Notes for Configuring NMS Adaptive Suite with Avaya IP Office R8 using Avaya IP Office TAPI Service Provider - Issue 1.0 Abstract These Application
More informationSage CRM. Sage CRM 7.3 CTI Guide
Sage CRM Sage CRM 7.3 CTI Guide Copyright 2014 Sage Technologies Limited, publisher of this work. All rights reserved. No part of this documentation may be copied, photocopied, reproduced, translated,
More informationVersion 2.10 Installation and Configuration Guide
Version 2.10 Installation and Configuration Guide Document Version 1.6 QGate Software Limited D2 Fareham Heights, Standard Way, Fareham Hampshire, PO16 8XT United Kingdom Tel +44 (0)1329 222800 info@qgate.co.uk
More informationPhone Manager Application Support JANUARY 2015 DOCUMENT RELEASE 4.2 APPLICATION SUPPORT
Phone Manager Application Support JANUARY 2015 DOCUMENT RELEASE 4.2 APPLICATION SUPPORT NetSuite NOTICE The information contained in this document is believed to be accurate in all respects but is not
More informationIntroduction. Before you begin. Installing efax from our CD-ROM. Installing efax after downloading from the internet
Introduction Before you begin Before you begin installing efax, please check the following: You have received confirmation that your application for the efax service has been processed. The confirmation
More informationUSER GUIDE SHORETEL NETSUITE CLIENT. ShoreTel Professional Services
USER GUIDE SHORETEL NETSUITE CLIENT ShoreTel Professional Services Introduction The ShoreTel NetSuite Client application provides integration between calls made and received on a user's ShoreTel phone
More informationApplication Notes for Configuring NMS Adaptive Desktop SMS with Avaya IP Office R8.0 using Avaya IP Office TAPI Service Provider - Issue 1.
Avaya Solution & Interoperability Test Lab Application Notes for Configuring NMS Adaptive Desktop SMS with Avaya IP Office R8.0 using Avaya IP Office TAPI Service Provider - Issue 1.0 Abstract These Application
More informationSoft Solutions, Inc. 4-Sight FAX 7.5. Getting Started. Soft Solutions, Inc. http://www.4sightfax.com/
4-Sight FAX 7.5 Getting Started Soft Solutions, Inc. http://www.4sightfax.com/ Introduction Thank you for your interest in 4-Sight FAX version 7.5. This guide documents the general configuration for using
More informationFax and SMS Quickguide
INTRODUCTION U2 Fax and SMS allow faxes and SMS to be sent directly from a user s workstation via the Internet using U2 Webservices. This improves staff efficiency by removing the need to physically fax
More informationConfiguring Windows for TAPI
Configuring Windows for TAPI For TAPI-enabled programs to be able to dial using the TAPI Service Provider, Windows must be configured correctly to be able to use the proper line, get an outside line, and
More informationIP Office - Job Aid Dialing from Windows using TAPI
IP Office - Job Aid Dialing from Windows using TAPI Summary This document shows how TAPI Lite, provided as a free application on the IP Office User Applications CD, can be used with Windows applications
More informationSENDING EMAILS & MESSAGES TO GROUPS
SENDING EMAILS & MESSAGES TO GROUPS Table of Contents What is the Difference between Emails and Selltis Messaging?... 3 Configuring your Email Settings... 4 Sending Emails to Groups Option A: Tasks...
More informationTechExcel CustomerWise Outlook Sync
TechExcel CustomerWise Outlook Sync Contents TechExcel Outlook Sync Overview... 3 Feature Summary... 3 Requirements... 4 System Administration - Configuring TechExcel CustomerWise for use with Outlook
More informationCloud Services. Lync. IM/ Web Conferencing Admin Quick Start Guide
Cloud Services Lync IM/ Web Conferencing Admin Quick Start Guide 10/14/2014 ACTIVATION LETTER An activation letter will be sent to the email account of your administrator contact. Please look for the following
More informationInfodesk Phone for Microsoft CRM
Infodesk Phone for Microsoft CRM The simple telephone system integration for Microsoft Dynamics CRM 4.0 Professional Edition and Microsoft Dynamics CRM 4.0 Small Business Edition Manual Version 4 Updated
More informationApplication Notes for configuring ICR Evolution Software with Avaya IP Office R8 using Avaya IP Office TAPI Service Provider - Issue 1.
Avaya Solution & Interoperability Test Lab Application Notes for configuring ICR Evolution Software with Avaya IP Office R8 using Avaya IP Office TAPI Service Provider - Issue 1.0 Abstract These Application
More informationQuick Start Guide v4.0 Client Outlook Connection
Quick Start Guide v4.0 Client Outlook Connection Contents Chapter 1 Outlook Anywhere - Outlook Anywhere 3 - Setting up Outlook Anywhere for PC 4 - Setting up Outlook for Mac 9 CLIENT OUTLOOK CONNECTION
More informationOfficeSuite Dialer Documentation
OfficeSuite Dialer Documentation Information about OfficeSuite Dialer 1. OfficeSuite users will download the software by logging into the OfficeSuite portal, selecting the Contact Support link, and clicking
More informationYou must have a valid UNSW Login ID and associated zpass. If you are unsure about this; please call the IT@UNSW Service Desk.
1.1 Introduction The Microsoft application Outlook 2011 is part of the MS Office 2001 package for Macintosh. It is a replacement for MS Entourage which came with previous versions of MS Office for Macintosh,
More informationIf you are you are using Microsoft outlook 2007, then new toolbar will be added below the Outlook menu bar,
Enjay SugarCRM Add-on for MS-Outlook 2010 Configuration 1. Launch MS-Outlook 2007 or 2010 2. Click on Enjay Tab shown in figure below If you are you are using Microsoft outlook 2007, then new toolbar will
More informationHosted VoIP Outlook TAPI Integration
Hosted VoIP Outlook TAPI Integration P a g e 1 This Document The purpose of this document is to describe how to download and install the TAPI (Telephony Application Program Interface) available at the
More informationSetting up Email in Outlook Express
Setting up Email in Outlook Express If you have more than one email account but need to use a single computer to access them, then Outlook Express can help. To begin, open Outlook Express by double-clicking
More informationHow To Upgrade Your Microsoft SQL Server for Accounting CS Version 2012.1
How To Upgrade Your Microsoft SQL Server for Version 2012.1 The first step is to gather important information about your existing configuration. Identify The Database Server and SQL Server Version The
More informationAlcatel OmniPCX Office
Alcatel OmniPCX Office PIMphony the power of speech for your Contact Manager Software CTI Integration Guide PIMphony CTI Integration Guide Edition 1 Alcatel 2004 page 1 Alcatel OmniPCX Office PIMphony
More informationHow to install and use the File Sharing Outlook Plugin
How to install and use the File Sharing Outlook Plugin Thank you for purchasing Green House Data File Sharing. This guide will show you how to install and configure the Outlook Plugin on your desktop.
More informationGuide to Setting up Internet Connection Sharing for Windows
Guide to Setting up Internet Connection Sharing for Windows Document Date: December 20, 2005 Document Version: Version: 1.0 Disclaimer: Please note that this document is provided on an as is where is basis
More informationInstalling the TAPI Support Software
Installing the TAPI Support Software To install and set up the TAPI 2.1-compliant software, use the following steps: 1. Start Web Portal. 2. Click the Options tab. 3. Click the PC Integration tab. 4. Click
More informationSet Up E-mail Setup with Microsoft Outlook 2007 using POP3
Page 1 of 14 Help Center Set Up E-mail Setup with Microsoft Outlook 2007 using POP3 Learn how to configure Outlook 2007 for use with your 1&1 e-mail account using POP3. Before you begin, you will need
More informationAll existing accounts will be listed. 2. Click Add and select Mail to add a new E-mail account (see Figure 2). Figure 1. Figure 2
Microsoft Outlook Express 5.x, 6.0 This section describes how to configure Outlook Express to access POP E-mail. 1. Click Tools and select Accounts from the pull-down menu (see Figure 1). Figure 1 All
More informationManual. 3CX Phone System integration with Microsoft Outlook and Salesforce Version 1.0
Manual 3CX Phone System integration with Microsoft Outlook and Salesforce Version 1.0 Copyright 2006-2009, 3CX ltd. http:// E-mail: info@3cx.com Information in this document is subject to change without
More informationAvePoint CallAssist 3.2.5 for Microsoft Dynamics CRM. Installation and Configuration Guide
AvePoint CallAssist 3.2.5 for Microsoft Dynamics CRM Installation and Configuration Guide Revision K Issued November 2014 Table of Contents Overview... 4 Prerequisites... 5 Environment Requirements...
More informationLinkPoint Connect for Microsoft CRM
LinkPoint Connect for Microsoft CRM Overview Lotus Notes Edition Lotus Notes 2001-2013 LinkPoint360. All rights reserved. LinkPoint Connect for Salesforce/ Microsoft Outlook Page 1 Product Overview Record
More informationMODEM AND DIAL-UP. Installation/Configuration (Windows 95/98/Me/NT/2000/XP)
MODEM AND DIAL-UP Installation/Configuration (Windows 95/98/Me/NT/2000/XP) Iridium Satellite LLC 1 February 22, 2006 --------------------------------------------------------------------------------------------------------------------------------------------TABLE
More informationCertifyMe. CertifyMe 642-091
CertifyMe Number: 642-091 Passing Score: 800 Time Limit: 120 min File Version: 6.0 http://www.gratisexam.com/ CertifyMe 642-091 Exam A QUESTION 1 Select the answer that best describes the role of Microsoft
More informationEmail client configuration guide. Business Email
Email client configuration guide Business Email August 2013 Contents 1. Mac Email Clients 1.1 Downloading Microsoft Outlook (Professional Plan Users) 1.2 Configuring Microsoft Outlook (Full Exchange Server
More informationMyNetFone Virtual Fax. Virtual Fax Installation
Table of Contents MyNetFone Virtual Fax MyNetFone Virtual Fax Installation... 1 Changing the SIP endpoint details for the fax driver... 11 Uninstalling Virtual Fax... 13 Virtual Fax Installation Follow
More informationExam : 642-091. Title : CRM Express Integration. Ver : 10-24-07
Exam : 642-091 Title : CRM Express Integration Ver : 10-24-07 QUESTION 1: Select the answer that best describes the role of Microsoft CRM within the solution. A. functions as the call queuing and call
More informationVodafone PC SMS 2010. (Software version 4.7.1) User Manual
Vodafone PC SMS 2010 (Software version 4.7.1) User Manual July 19, 2010 Table of contents 1. Introduction...4 1.1 System Requirements... 4 1.2 Reply-to-Inbox... 4 1.3 What s new?... 4 2. Installation...6
More informationDesktop and Plugins from Vonage Business
Desktop and Plugins from Vonage Business Installation and User Guide The Vonage Business Desktop reinvents the way you interact with your phone service, giving you extra control and convenience to manage
More informationBUSINESS CLASS POP3 E-MAIL END USER GUIDE TIME WARNER CABLE BUSINESS SERVICES VERSION 1.0, RELEASE 1.2
BUSINESS CLASS POP3 E-MAIL END USER GUIDE TIME WARNER CABLE BUSINESS SERVICES VERSION 1.0, RELEASE 1.2 Table of Contents MANAGING E-MAIL ACCOUNTS... 3 GENERIC CONFIGURATION INSTRUCTIONS... 3 POP mail...
More informationIntegrator Soft Client User Guide
Integrator Soft Client User Guide Contents Introduction... 3 Installing the Integrator Soft Client... 4 Signing in... 5 Passwords... 5 Settings and Configuration... 6 Telephony settings... 6 Interface
More informationVPN: Using WebVPN SSL Client This document outlines the process for using the WebVPN SSL with Internet Explorer and Firefox
VPN: Using WebVPN SSL Client This document outlines the process for using the WebVPN SSL with Internet Explorer and Firefox 1. Introduction The WebVPN SSL Client does not require the manual installation
More informationOutlook E-Mail. Step 1: Open and Configure Outlook
Outlook E-Mail Step 1: Open and Configure Outlook 1. Click the Microsoft Button in the lower left task bar 2. Select All Programs 3. Select Microsoft Office 4. Select Microsoft Outlook 5. Follow the Start
More informationThe CinBell Microsoft S4B-enabled desktop client is available on cincinnatibell.com/ business/covp-support.
1. Overview The CinBell Skype Add-in for Microsoft Skype for Business (S4B) is a client-side add-in that enables calling a phone number using Call from Phone or VoIP from S4B through the CinBell Business
More informationHow To Industrial Networking
How To Industrial Networking Prepared by: Matt Crites Product: Date: April 2014 Any RAM or SN 6xxx series router Legacy firmware 3.14/4.14 or lower Subject: This document provides a step by step procedure
More informationUser Guide Call Recorder Professional
User Guide Call Recorder Professional Xarios Call Recorder User Guide Page 1 of 27 Contents Introduction... 3 Logon... 4 Server Status... 6 Navigating Around Xarios Call Recorder... 7 Recordings... 8 Play
More informationPersonal Call Manager User Guide. BCM Business Communications Manager
Personal Call Manager User Guide BCM Business Communications Manager Document Status: Standard Document Version: 04.01 Document Number: NN40010-104 Date: August 2008 Copyright Nortel Networks 2005 2008
More informationUser Manual. Call Center - Agent Assistant Application
User Manual Call Center Agent Assistant Application Release 8.0 September 2010 Legal notice: Alcatel, Lucent, AlcatelLucent and the AlcatelLucent logo are trademarks of AlcatelLucent. All other trademarks
More informationDocumentation. OpenScape Business V1, TAPI 170 Installation and Configuration. Administrator Documentation P31003-P3010-M102-1-76A9
Documentation OpenScape Business V1, TAPI 170 Installation and Configuration Administrator Documentation P31003-P3010-M102-1-76A9 Siemens Enterprise Communications www.siemens-enterprise.com Our Quality
More informationInstructions for Microsoft Outlook 2003
ElkhartNet, Inc. is dedicated to providing our email customers with excellent service and support. In a targeted effort to reduce SPAM and to provide more secure and faster email, we are changing our outgoing
More informationVodafone Text Centre User Guide for Microsoft Outlook
Vodafone Text Centre User Guide for Microsoft Outlook 1 Contents Introduction 1 System requirements 2 Installation 3 The installation guide 3 First use 5 Send a message 8 Select recipient 8 Enter the message
More informationVPN: Using the WebVPN SSL Client
IS1504 VPN: Using the WebVPN SSL Client Page 1 of 10 VPN: Using the WebVPN SSL Client This document outlines the process for using the WebVPN SSL client with Internet Explorer and Firefox User Guide IS1504
More informationSetup Guide for Exchange Server
Setup Guide for Exchange Server Table of Contents Overview... 1 A. Exchange Server 2007/2010 Inbound Mail... 2 B. Exchange Server 2007/2010 Outbound Mail (optional)... 8 C. Exchange Server 2003/2000 Inbound
More informationDOMAIN CENTRAL HOSTING EMAIL
Welcome to our hosting services, we have created the following documents to help you get up and running as quickly as possible. If at any stage you encounter difficulties, you are welcome to send a help
More informationTelephone Integration for Microsoft CRM 4.0 (TI)
Telephone Integration for Microsoft CRM 4.0 (TI) Version 4.0 Users Guide The content of this document is subject to change without notice. Microsoft and Microsoft CRM are registered trademarks of Microsoft
More informationInstalling Communicator on Citrix XenApp and Windows Servers
Appendix C Installing Communicator on Citrix XenApp and Windows Servers You can install ShoreTel Communicator for Windows on Citrix XenApp and Windows Servers to provide ShoreTel Communicator functionality
More informationBEAM Click-to-Dial Setup Guide
BEAM Click-to-Dial Setup Guide Natural Convergence (Vaspian) Click-to-Dial Configuration From the BEAM navigation bar click on General Settings. Then click on the Click-to-Dial tab from the Organization
More informationUse your Microsoft Outlook Calendar System to invite participants to Conferencing audio and Web Meeting conferences easily and efficiently.
GlobalConference Audio and Web Conferencing Solution Conferencing Scheduler User Guide Use your Microsoft Outlook Calendar System to invite participants to Conferencing audio and Web Meeting conferences
More informationWhat is OneDrive for Business at University of Greenwich? Accessing OneDrive from Office 365
This guide explains how to access and use the OneDrive for Business cloud based storage system and Microsoft Office Online suite of products via a web browser. What is OneDrive for Business at University
More informationeduroam Network guide configuration for Microsoft Windows 7
eduroam Network guide configuration for Microsoft Windows 7 eduroam network guide configuration for Microsoft Windows 7 Index Introduction... 1 1.1 Operative System Compatibility with EAP-TTLS... 1 1.2
More informationWhitepaper: Voice Call Notifications via VoIP and existing Dialogic Diva Boards
Whitepaper: Voice Call Notifications via VoIP and existing Dialogic Diva Boards derdack gmbh. all rights reserved. this document is for information only. derdack gmbh makes no warranties, express or implied,
More informationOffice 2013 Settings Customization Created 7/29/2014 by ICIT Training (training@uww.edu)
Office 2013 Settings Customization Created 7/29/2014 by ICIT Training (training@uww.edu) This guide helps you quickly restore any default preferences or settings in Office programs (Word, Excel, PowerPoint,
More informationOutlook Synchronisation guide
Outlook Synchronisation guide Contents Introduction... 2 Installing Outlook Synchronisation Plug-in... 3 Daily Use of Outlook and webcrm... 6 Synchronising Emails... 7 Synchronising Contacts... 8 Contact
More informationConfiguring FortiVoice for Skype VoIP service
Service Configuration Guide Configuring FortiVoice for Skype VoIP service Introduction This guide will show you how to set up Skype VoIP service. When you start an account with Skype, they will provide
More information3CX PBX v12.5. SIP Trunking using the Optimum Business Sip Trunk Adaptor and the 3CX PBX v12.5
SIP Trunking using the Optimum Business Sip Trunk Adaptor and the 3CX PBX v12.5 Table of Contents 1. Overview 3 2. Prerequisites 3 3. PBX Configuration 3 4. Creating Extensions 4 5. VoIP Provider Setup
More informationConnecting to UNSW Exchange & zmail using MS Outlook 2010. Introduction
Introduction This document has been written for those users who have both a UNSW Exchange account* because they are either a: Staff member, Research student etc, and a zmail account** because they are
More informationI. Configuring Digital signature certificate in Microsoft Outlook 2003:
I. Configuring Digital signature certificate in Microsoft Outlook 2003: In order to configure Outlook 2003 to use the new message security settings please follow these steps: 1. Open Outlook. 2. Go to
More informationPlace a Call on Hold 1) In Call Control Area, click to select call to hold. 2) Click Hold button.
User s Name and Number Enter Phone Number CommPilot Profile in Use Call Control Buttons Tabs or Phone List Links Initiate a Call 1) Select a phone list. Click Tab to display list. NOTE: To create a phone
More informationAppointment reminders (template based, sent automatically)
MEDTECH SMS WEBINAR SMS messaging is an increasingly popular service for improving patient communication and practice efficiency. Appointment reminders (template based, sent automatically) If a practice
More informationSMS for Outlook. Installation, Configuration and Usage Guide
SMS for Outlook Installation, Configuration and Usage Guide INTRODUCTION Installing TxTStream s SMS for Outlook is easy and will only take a minute or two. We will be using screen shots from a Windows
More informationCTI Installation Manual Version 1.0
CTI Installation Manual Version 1.0 Document History June 2012 Initial Release Table of Contents General Description... 4 1 st Party CTI... 5 Requirements... 5 Configuring the SL Series PBX... 6 Installing
More informationKepware Technologies OPC Quick Client Connectivity Guide
Kepware Technologies OPC Quick Client Connectivity Guide August, 2010 V 1.000 Kepware Technologies Table of Contents 1. Overview and Requirements... 1 2. Connecting to KEPServerEX from the OPC Quick Client...
More informationExchange 2003 Mailboxes
Exchange 2003 Mailboxes Microsoft will stop supporting Exchange 2003 mailboxes in 2014 as it comes to the end of it s life. To maintain our levels of support and performance of all our customers, we will
More informationWHAT IS VIRTUAL DESKTOP? WHAT YOU NEED LOG IN TO VIRTUAL DESKTOP SET UP CITRIX RECEIVER REMOTE ACCESS GUIDE
WHAT IS VIRTUAL DESKTOP? Virtual Desktop is an online environment that allows you to access NSF applications and a virtual desktop that mimics a Windows 7 environment. You can use Virtual Desktop to use
More informationQuick Reference Guide: Business Mail
: Business Mail TABLE OF CONTENTS GENERAL INFORMATION...2 DETAILED STEPS ON CONFIGURING WINDOWS FOR E-MAIL...2 Set-up For Microsoft Outlook Express...7 Set-up Of Microsoft Outlook On Windows XP...9 PROBLEMS
More informationMASS COMMUNICATIONS MASS COMMUNICATIONS
MASS COMMUNICATIONS Communicating is essential for successful efficient business. Whether with your staff, customers or suppliers, improvements in communication will help your business. There are some
More informationSHORETEL CALL MANAGER Installation Instructions:
SHORETEL CALL MANAGER Installation Instructions: Before you begin: Ensure you have an updated copy of your Operating system including Direct X9.0 or higher. You can download this update free of charge
More informationUndergraduate Academic Affairs \ Student Affairs IT Services. VPN and Remote Desktop Access from a Windows 7 PC
Undergraduate Academic Affairs \ Student Affairs IT Services VPN and Remote Desktop Access from a Windows 7 PC Last edited: 4 December 2015 Contents Inform IT Staff... 1 Things to Note... 1 Setting Up
More informationHubcase for Microsoft Dynamics CRM Installation and Configuration Guide
Hubcase for Microsoft Dynamics CRM Installation and Configuration Guide 1. Overview... 2 2. Install Hubcase for Dynamics CRM solution... 3 3. Setup and configure your Hubcase membership... 7 3.1. Sign
More informationOutlook Plug In User Guide
Outlook Plug In User Guide InterCall, in partnership with JCS Technologies, provides an Outlook Plug In that allows you to quickly and easily create, edit and schedule meetings with pre defined information
More informationTELUS Internet set up guide. Read me first
TELUS Internet set up guide Read me first Welcome Thank you for choosing TELUS. The 8 simple steps in this guide will help you set up your wireless gateway and quickly connect to the Internet. If you have
More informationFaxing with efax Corporate. A Guide for efax Corporate Users
Faxing with efax Corporate A Guide for efax Corporate Users Contents 3 Welcome to efax Corporate 3 Getting Started 4 Receiving Faxes 4 Opening Faxes 5 Printing and Saving Faxes 5 Sending Faxes 5 Creating
More informationProduct Overview & Quick Start Guide
Product Overview & Quick Start Guide Table of Contents Dynamics CRM CloudCall Plugin Overview 2 Company Overview 2 Product Overview 2 How to order CloudCall Click 3 Product Screenshots and descriptions
More informationGuide Installing Digital Certificates in Outlook 2000
Guide Installing Digital Certificates in Outlook 2000 Document SIGNE_PAPET. Ver. 1.0 Date of application 06/08/2012 Seguridad documental 2 Introduction This document describes the steps for configuring
More informationMicrosoft Exchange Mailbox Email Software Setup Guide
Microsoft Exchange Mailbox Email Software Setup Guide Microsoft Exchange Mailbox Setup Guide Setting up a Microsoft Exchange mailbox only takes a few minutes. You can set up any email software to send
More informationMicrosoft Office 365 Working with Outlook Email. Jane Golding September 2015 Version 1
Microsoft Office 365 Working with Outlook Email Contents Microsoft Office 365 Working with Outlook Email... 3 Outlook or Outlook on the web? How to access your email account... 3 Open Outlook on the web...
More informationUnity Application Suite SQL Server Database Integration
Unity Application Suite SQL Server Database Integration 1.0 Introduction This document outlines the steps required to integrate the Unity Client with a Microsoft SQL Server database. Unity Integrates with
More informationProduct Overview & Quick Start Guide
Product Overview & Quick Start Guide Table of Contents Sage CloudCall Plugin Overview 1 Company Overview 1 Product Overview 1 How to order CloudCall Click 2 Sage CloudCall - Administration Guide 3 Installation
More informationLinkPoint Connect for Salesforce Email Tutorial Lotus Notes Edition
LinkPoint Connect for Salesforce Email Tutorial Lotus Notes Edition Lotus Notes Overview 1. How to record an outbound Email from Lotus Notes into Salesforce. 2. How to record an inbound Email from Lotus
More informationOutlook Plug-In User Guide
Outlook Plug-In User Guide InterCall, in partnership with JCS Technologies, provides an Outlook Plug-In that allows you to quickly and easily create, edit and schedule meetings with pre-defined information
More informationHow to Setup Your MS Outlook Account to Digitally Sign and Encrypt Emails. Setting up your Account to Digitally Sign E-mails
How to Setup Your MS Outlook Account to Digitally Sign and Encrypt Emails Please follow the steps listed below Note Please make sure that the Outlook profile created has an IMAP connection and NOT a Google
More informationQ. The Phone Manager call banner disappears after being displayed for a couple of seconds...5 Q. The Phone Manager icon in the taskbar is blue and
Phone Manager FAQ s Q. The Phone Manager call banner disappears after being displayed for a couple of seconds...5 Q. The Phone Manager icon in the taskbar is blue and has a cross on it. 5 Q. Some options
More informationOCS Client Installation - Quick Start Guide. Web Conferencing & Secure Instant Messaging via Microsoft Office Communications Server 2007
OCS Client Installation - Quick Start Guide Web Conferencing & Secure Instant Messaging via Microsoft Office Communications Server 2007 MailStreet Live Support: 866-461-0851 Document Revision: March, 2010
More informationGo Integrator overview
Go Integrator Go Integrator overview A desktop based Computer Telephony Integration (CTI) product. Designed to help you get the most out of the business telephone system. Drastically improve productivity
More informationMicropay Professional
Emailing Payslips Micropay Professional allows payslips to be emailed to (all or some) employees, rather than distributing them manually. Note: The emailing of payslips is only available through MAPI compliant
More informationHow To Restore Your Data On A Backup By Mozy (Windows) On A Pc Or Macbook Or Macintosh (Windows 2) On Your Computer Or Mac) On An Pc Or Ipad (Windows 3) On Pc Or Pc Or Micro
Online Backup by Mozy Restore Common Questions Document Revision Date: June 29, 2012 Online Backup by Mozy Common Questions 1 How do I restore my data? There are five ways of restoring your data: 1) Performing
More informationSYNTHESYS OUTBOUND. Adding Outbound Lists. Setting Active Times. Synthesys CRM & Outbound Management 1
SYNTHESYS OUTBOUND Adding Outbound Lists Setting Active Times Synthesys CRM & Outbound Management 1 SYNTHESYS OUTBOUND MANAGER SYNTHESYS OUTBOUND MANAGER...2 THE OUTBOUND MANAGER MAIN SCREEN...3 ADDING
More informationVistaPoint Companion is a client program used within the VistaPoint Enterprise system. VistaPoint Companion is available in two versions:
VistaPoint Companion Users Guide file:///c:/users/tdavis/appdata/local/temp/~hh2a10.htm Page 1 of 3 10/22/2012 VistaPoint Companion Users Guide For VistaPoint Console Companion and VistaPoint Desktop Companion
More informationCaller ID Tracker 2005 - Summit Computer Networks, Inc.
Caller ID Tracker 2005 - Summit Computer Networks, Inc. This is a caller ID monitoring & logging system to be used with Windows based PCs. This software is for use with the Whozz Calling caller ID units
More informationDynamics CRM 2011 Outlook Configuration Guide With Windows XP
Dynamics CRM 2011 Outlook Configuration Guide With Windows XP With migrating to a new version of CRM, one of the side-affects is that the Outlook Integration Client has also been updated and needs to be
More information