Cegedim 2008 results and 2009 outlook April 23 th, 2009

Transcription

1 Cegedim 2008 results and 2009 outlook April 23 th, 2009

2 Cegedim profil Founded in 1969 by Jean-Claude Labrune 40 years of experience in healthcare, improving sales and marketing effectiveness for Pharmaceutical companies 2008 revenues: 849 millions of euros Worldwide operations in more than 80 countries 8,200 employees Largest dedicated R&D team in the CRM Pharma industry Listed on NYSE Euronext Paris, compartment B, since

3 Cegedim profil Global Marketing Solutions provider for the Healthcare Industry The most comprehensive provider of Pharma Data The worldwide leader in Pharma CRM The industry leader in Compliance Solutions Revenues 2

4 Strategy focus on healthcare activities 3

5 Strategy focus on healthcare activities 4

6 Cegedim CRM competitive advantages R&D The largest team in the CRM pharma industry Network The largest hosting facilities in the CRM pharma industry OneKey Become a global standard for healthcare professionals 5

7 Main Group hosting and R&D centers Largest Hosting facilities and R&D team in the CRM Pharma industry Able to respond to global and local client needs 800 employees 37% in France, 38% in India, 13% in the US, 10% in Asia 8% of sales revenue devoted to R&D 6

8 OneKey: Present in 73 countries The most comprehensive provider of Nominatives Pharma Data # of countries covered by Onekey 7

9 OneKey : At the heart of the Group s strategy OneKey: a global database of healthcare professionals Individuals and institutions 6 million healthcare professionals, soon 8 million with the US, China, and India Worldwide users: The most complete worldwide healthcare professional database to enable the most precise profiling and segmentation Unique global structure Complies with single market Data Privacy Law Reflects single market healthcare System Market share 8

10 OneKey : Offers Quality is a cornerstone 7 million updates per year 10% of community physician contacts change each year 30% of hospital physician contacts change each year 550 local database operators 3 days validation turnaround High value data to boost reps productivity Visiting days Call pressure, Call restrictions Potential Product knowledge KAM Data Management Key Account Management (KAM) allows to centralize crucial information in order to promote new Pharma products A full knowledge of all stakeholders involve in Prescription Complete understandable view of Key Opinion Leader (KOL) and Key Influential Management of healthcare networks 9

11 The relevance of KAM in a complex world Physicians Administration Nurses General Management Pharmaco Economics Experts Pharma Company Regulatory Affairs Protocols H Brand Managers Purchasers Health Authorities Medical Liaision 10

12 OneKey : New products available in 2009 Geographical expansion OneKey China: Setting up OneKey US: development in progress, available in 2010 OneKey Portal Web access to all Onekey information for medical representatives using or not our CRM tools Physician Web Authentication & Compliance Third party authentication access to website OneKey Direct marketing New global tools for direct marketing and Internet marketing based on our OneKey database 11

13 CRM : to a full service provider A major player Worldwide leader in Pharma CRM Industry leader in Compliance Solutions Approach based on full integrated service data and services A unique global products for all countries with local customization A unique CRM software able to fit small or big teams need in town or in hospital and to address generalists or specialists Success for MI 4.5 First Cegedim Dendrite solution Compliant with new Pharma model: Key Account Management Full SaaS Solution A comprehensive solution to manage new Pharma products (Oncology) CRM market share 12

14 CRM Strategic Data A major player Present in 58 countries 36 countries with our own specialized field forces professionals under contract Our cutting edge data quality relies on the fact that we use our own healthcare professional software Annual growth of 20% Three main product Advertising Audit Ad hoc studies Longitudinal patient studies An appropriate structure to respond to new market demand of real life studies Health Authority required for the majority of new products more and more studies based on real life conditions 13

15 Healthcare professionals An European leader N 1 in Europe (130,000 users) for software for doctors and paramedics N 1 in France, N 2 in the UK, N 1 in Italy, N 1 in Spain N 1 in the UK for software for pharmacists with 50% market share N 1 equal in France for software for pharmacists with 43% of market share N 1 for customized statistics for pharmacists in France New offers New oncology software with Traceability and Protocols Medical and promotional web information on the desktop DM PRO A national dedicated tool for care coordination 14

16 Insurances & services An uncontested leader in France N 1 in France Publisher of specific software package Cutting edge technology Software dedicated to healthcare insurance companies Claims management A promising business Hosting services Worldwide network Hosting center around the world Security solutions allowing hosting sensitive medical files (Tier IV level) 15

17 2009 Outlook Cegedim remains on track and is raising its revenues growth forecast from the slight increase announced when it released full-year 2008 revenues to growth of around 6%, which gives a 2009 revenues target of 900 million. Furthermore, all other things being equal, all of the cost-cutting efforts made in 2008 are likely to have a positive impact on margins. 16

18 Financial Information 17

19 Cegedim : Right on target Revenues at the top of the forecast range Operating profit in line with forecast Financial situation under control Complete compliance with all loan covenants 18

20 Revenues: At the top of forecast 2008 : 849M +12.7% as reported S2 08 : 431M +2.5% as reported +3.6% L-f-L T4 08 : 242M +6.0% as reported +8.7% L-f-L (*) Like-for-Like. As a reminder, like-for-like growth is not restated for Dendrtite s activities, which were acquired in May 2007 and whose impact on the CRM and strategic data sector is no longer distinguishable due to intervening mergers.. 19

21 Margin : In line with forecast Non-current expenses from operation IFRS : 10,9 M Restructuring and integration costs non IFRS : 8,5 M Total costs : 19,4 M Non-current income IFRS : 4,4 M Total expenses and income : 15,0 M 20

22 Operating margin by sectors (*) Excluding non-recurring expenses (IFRS) and restructuring and integration costs 21

23 Income statement 22

24 Income Statement 23

25 Balance sheet 24

26 Focus on debt In million of euros Total bank borrowings as of December Total cash as of December Net bank loans as of December Net bank debt/ Contractual EBITDA* Contractual EBITDA* / Financial expenses (senior debts) * As defined in the covenants of the financial contract for the acquisition of Dendrite 25

27 Cash flow (1) Please remind, Dendrite accounts only for 8 months 26

28 General information Shareholder structure Stock market information Listed on NYSE Euronext comparttment ISIN FR Reuters CGDM.PA Bloomberg CGM Contacts Investor Relations Jan Eryk UMIASTOWSKI Press relations Aude BALLEYDIER Calendrier European roadshow : avril 2009 Revenues Q1 09 : May 15,2009 after stock market closing European roadshow : Mai Revenues Q2 09 : August 12 after stock market closing 27

29 Appendices 28

30 Revenues by quarter (*) Like-for-like, i.e. excluding changes in scope of consolidation and exchange rates Seasonal weight ( ) 29

31 Cegedim: an active player in the sustainable development «Development that meets the needs of the present without compromising the ability of future generations to meet their own needs» Cegedim is a player in the sustainable development With its activities, Cegedim actively participates in the sustainable development Cegedim already applies principles and best practice Local laws and regulations are respected Establishment of a proper Business Conduct charter (Cegedim Compact), based on the United Nation s Global Compact Creation of proposal, coordination and management committees Next steps Definition and establishment of key indicators 30

32 Cegedim compact Eliminate all forms of forced and compulsory labour Condemn work by children under age 15, except for training Eliminate all discrimination with respect to hiring and job performance Promote individual success Ensure a favorable working environment at all company sites Promote local employment and respect local laws Take initiatives in favor of more responsible environmental practices Fight corruption in all forms Guarantee the security of the Group s assets and those of its clients Ensure the confidentiality of client information Respect Data Privacy Laws at the global level Control travel 31

33 CRM and strategic data Activity Entity Customer Positioning Site Services offered CRM for medical reps Cegedim Dendrite Pharmaceutical companies World leader in Customer Relationship Management (CRM) for the pharmaceutical industry with more than 200,000 users 6 hosting centers and 9 R&D centers in the world - Software and data base access - Installation and support services - Business intelligence services - Hosting services Market research studies Cegedim Strategic Data 50 global and 500 local pharmaceutical companies Leader in the market research dedicated to the healthcare industry 58 countries - Promotion and marketing statistic studies - Treatment behaviour studies - Communication follow-up - Ad'hoc studies: ad and message testing, usage and attitudes, cluster and segmentation analysis Sales force optimization Itops Pharmaceutical companies World leader Fr., spain, UK, Por., It., Germany, Bel., Romania - Service for optimizing sales force sector allocations - Auditing services - Sales force sizing services - Services that break down the products to be presented to medical reps - Analysis of results in terms of sales, contact objectives and target objectives on a monthly basis Sales statistics for pharmaceutical products - Cegedim statistiques de vente - Cegers - Infopharm UK - InfoSanté Pharmaceutical companies - Leader in France - Leader in Romania France, UK, Romania, Tunisia - Analysis of sales statistics - Calculation and objectives follow-up - Classification - Bonus calculation Prescription analysis Cegedim Customer Information 50 global and 500 local pharmaceutical companies - - Top ten european countries - US and Canada - Define doctors profiles and adap their information strategies - Measure the effectiveness of their information - Perform general interest studies on the markets Corporate databases and associated services Cegedim Communication Directe - Healthcare sector - Other sectors First supplier of business address lists in France France - Collection, management and comercialization of business address lists - Processing of these databases - Subscription management software - Direct marketing (design, printing, routing, enveloping and returns analysis) Printing and package inserts Pharmapost - Pharmaceutical companies - Other sectors Among the leading french producers with 350 million pharmaceutical inserts France Mass production pinting that specializes in fine paper printing and finishing Medical sample management Pharmastock / 3S Pharmaceutical companies - France - Samples designed to manage requests from healthcare professionals - Samples designed to manage requests from medical reps 32

34 Healthcare professionals Activity Entity Customer Positioning Site Services offered Software for pharmacists - Alliadis (Fr) - Cegedim Rx (UK) - Pharmacist - Pharmacist groups - Pharmaceutical companies - N 2 in France with clients (41% market share) France and UK - N 1 in the UK with clients (50% market share) - Software (Alliance+) - Info equipment - Electronic price display solution ( Sin etiq) - Audiovisual communication system (Clip Santé) - Solution provider (PharmaADSL) - Backup solutions (DataProtect) - Prescription control (Dexther) - Management Customized statistics for pharmacists Santestat (Fr) - Pharmacist - Pharmaceutical companies N 1 in France France - Statistics and tools for the optimization of sells ans stocks - Track picling policis and monitoring of purchasing markets Software for doctors and paramedics - Cegedim Logiciel Médicaux (fr) - RM Ingénierie (Fr) - AGDF Cegedim RS (Fr) - In Practice Systems (UK) - HDMP (Belgium) - Millennium (Italy) - Stacks (Spain) - General practitioners - Specialists - Paramedics - N 1 in Europe with 130,000 users - N 1 in France - N 2 in the UK - N 1 in Italy in terms of number of workstations (11,000 workstations) - N 1 in Spain in terms of number of workstations (80% market share with 30,000 users) France, UK, Belgium, Italy, Spain and Chili - Agenda management - Patient file - Prescription help - SESAM VITALE integration - Accountancy - Direct healthcare biling and payment flows Intranet and healthcare portal Santesurf (Fr) - General practitioners - Pharmacists - Paramedics - Leading private French data concentrator with market share close to 17% - 31,000 subscribers - 9,000 transmit FSEs France - Transmission of electronic care sheets (FSE) to primary health insurance providers - Track picling policis and monitoring of purchasing markets Professional databases - Banque Claude Bernard / RESIP (Fr) - Rosenwald (Fr) - General practitioners - Pharmacists - Paramedics - Hospitals - N 1 in the web market in France (BCB) - 9,000 pharmacies through Alliadis (BCB) institutions (BCB) - 10,000 medical practices (BCB) - N 1 in France in medical Bus Mailings (Rosenwald) France - BCB (Banque Claude Bernard): database which assist healthcare professionals in prescribing and issuing medications, the only electronic database competing with the VIDAL - Rosenwald publishes directories of healthcare professinoals: physicians, pharma Promotional information - National Promotion Network (RNP) (Fr) - MedExact (Fr) Pharmacists N 1 in France for Point Of Sale (POS) in terms of number of pharmacies covered France - Window dressing - Setting-up in(store promotional materials - Conducting surveys - Promotion with the exception of medical reps promotion (MedExact) Medical financial leasing Cegedlease (Fr) - Pharmacists - General practitioners N 1 in leasing, 2/3 of pharmacies equiped France Financial leasing company that offers financing options for the purchase and rental of IT equipment and management systems 33

35 Insurances and services Activity Entity Customer Positioning Site Services offered IT for healthcare insurers Cegedim Activ - Insurance companies - Mutual healthcare companies - Provident institutions - Brokers N 1 in France managing more than 30 million insured France, Marocco - Publishing specific software package - Information management solutions - Healthcare flow management activity which handles 250 million EDI flows per year (Noemie, third party payment and SESAM Vitale) Healthcare flows Cetip tiers payant supplemental heath insurance agencies - 60,000 healthcare professionals - 12 millions de beneficiaries Leader in managing direct healthcare billing and payment flows France Managing direct healthcare billing and payment flows as historical operator of the Santé-Pharma Association Electronic data interchange Cegedim EDI - Wholesale distributor - Pharmaceutical companies - Medical analysis laboratories - Animal health sector - Other sectors French leader with 170 million electronic invoices processed representing a financial volume of 50 billion France Hospitalis major healthcare institutions 560,000 orders in 2007 France - Electronic Document Interchanges (EDI) - Computization of all supply chain documents (order forms, order tracking, invoices, etc) Web portal for healthcare institutions and their suppliers that offers global management of medical supplies, equipment and laboratory reagent Electronic transmission of tratment forms Qualitrans - Télépharma - Pharmacists - Payer agencies N 2 French OCT (Technical Concentrator Organization) France Centralization of requests for reimbursement from pharmacists and allocation to the payer agencies concerned Outsourced payroll and human resources management Cegedim SRH - Healthcare sector - Other sectors Major player France, UK, Switzerland - Human resources management processes - HR Intranet - IT hosting, system maintenance, data backup - Monitoring of legal and bargaining agreements - Training Hosting, services and Internet - Cegedim hébergement - PCO Cegedim - Healthcare sector - Other sectors nd France - Hosting services - Information system management - Integration of administration and security solutions into the system and the network 34