DigitalSENTRY Hardware. Installation & Field Service e Manual

Transcription

1 DigitalSENTRY Hardware Installation & Field Service e Manual June 2007 Information in this document is subject to change without notice. Copyright 2007, Integral Technologies. All rights reserved. DigitalSENTRY and Integral Technologies are trademarks of Integral Technologies. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks or names or their products. Integral Technologies. disclaims any proprietary interest in trademarks and trade names other than its own. Integral Technologies makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Integral Technologies shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this manual. Integral Technologies 9855 Crosspoint Blvd., Suite 126 Indianapolis, Indiana U.S.A.

2 TABLE OF CONTENTS Introduction... 1 Typical Systems... 1 Environmental Requirements (Servers and VAUs)... 4 Component Installation... 5 DS Enterprise SAVR Installation... 6 DS XPress Installation... 8 DS Desktop Installation...10 DS 1000 Installation...12 DS RealVue XPress Installation DS RealVue RAID Installation...16 XIO Installation...18 DS NVR Installation...20 DMS Installation...22 VAU Installation...24 XMUX/XMUX2 Installation...26 PTZ Installation...28 VSAN Server Installation...30 Nexsan Storage Unit (VSAN) Installation...31 System Installation DS Enterprise SAVR and DS XPress System Installation...32 DS Enterprise Distributed System Installation...35 External Storage Installation...39 Software Installation (continued)

3 Procedural Instructions System Administration Procedures Changing a Computer Name in Windows XP Changing an IP Address in Windows XP Changing Passwords in Windows XP Changing a Service's Startup Mode Starting and Stopping Services Changing the Time Zone in Windows XP Configuring and Testing ODBC Connectivity System and Display Requirements for Client Computer DigitalSENTRY Configuration Procedures Renaming DS Components Reconfiguring DSAdmin after an IP Address Change Changing the SA Password Configuring and Verifying Network Storage Connecting a Serial Input Device to a DS System FlashGuard and the WatchDog Service DSWatchEventEditor Isolating Storage Units on a Private Network Configuring the VSANWatchService DigitalSENTRY Utilities Using the Time Sync Utility Using the VAU TimeSync Utility Using XPress WinView Using Integral License Key Utility Using RealVue Diagnostic Tool Network Health Monitoring Using DS Backup Manager Repairing and Rebuilding a DigitalSENTRY Database Troubleshooting Procedures Testing a Network Connection DigitalSENTRY Network Speed Simulation Checking for Video Files Running a Recovery Recovering Video Files Without a Database Backup Rebuilding a 3ware Array by "Hot Swapping" a Failed Drive Rebuilding a VSAN Storage Unit by "Hot Swapping" a Failed Drive Removing References to Local Files on Failed Hard Drives Rebuilding a DSX RAID Array by "Hot Swapping" a Failed Drive... 84

4 DigitalSENTRY Introduction Two types of digital video recorders support the powerful DigitalSENTRY software: A DS Enterprise system consists of several primary components connected either directly or over a network. These components include servers, video acquisition units (VAUs), XMUX units, and optional storage media, and there are numerous possible combinations of components. DS Enterprise systems have fully redundant power supplies, operating systems, and video data. A DS XPress system is a lower-cost recorder that includes options for internal camera inputs and redundant video data. Caution Please note that all DS Enterprise and DS XPress components should be installed ONLY by individuals who have been specifically trained to work with DS systems. Improper installation by any individual other than a trained technician, or improper installation of unsupported software or hardware, may automatically void all warranties associated with the DS product. This manual is organized into the following sections: Typical system configurations. This section illustrates how several types of DS systems come together conceptually. Component installation instructions. This section covers issues such as installing cameras on XMUX units, connecting XMUX units to VAUs, and connecting VAUs to servers. This section is fully illustrated with diagrams to assist with the installation procedures. System-specific installation instructions. This section covers the steps you need to follow to turn the components you receive into a fully functioning DS system. It covers issues such as naming computers, configuring IP addresses, and connecting VAUs to the DigitalSENTRY database. This section refers to the component installation instructions where applicable. Software installation instructions. This section covers the installation of DigitalSENTRY software from two CDs: a Server/VAU installation CD and a Client/Admin installation CD. Procedural instructions. This section covers many individual administrative procedures, such as changing IP addresses and passwords, configuring network storage, and using DigitalSENTRY utilities. 1

5 Typical Systems The following pages illustrate conceptually how several types of DS systems come together. Please note that these illustrations cover only a small percentage of the possible combinations of DS components. 64-Input DS Enterprise SAVR or DS XPress with VSAN Sample configuration 16-input XMUX or XMUX2 DS Enterprise SAVR or DS XPress w/64 Inputs To WAN/LAN SCSI VSAN 2

6 MASTER VIEW CPU SWITCH PL US 114 DigitalSENTRY DS Enterprise Distributed System: DMS, VAU, and VSAN Sample configuration VAU w/64-input 16-input XMUX or XMUX2 VAU w/64-input To WAN/LAN 8-port 10/100 network switch KVM switch CS- Monitor Mouse DMS Keyboard SCSI VSAN 3

7 Environmental Requirements (Servers and VAUs) Operating Storage Temperature C (55 85 F) ( F) Relative humidity Maximum vibration 0.25G at 3 to 200Hz at ½ octave/min 20 80% (noncondensing) 0.5G at 3 to 200Hz at ½ octave/min Maximum shock Left side pulse w/change in velocity of 50.8cm (20 inches)/sec 27G faired-square wave with velocity change of 508.0cm (200 inches)/sec Altitude m ( 50 10,000ft) 16 10,600m ( 50 35,000ft) RACK-MOUNT INSTALLATION CONSIDERATIONS Elevated Operating Ambient. If installed in a closed or multi-unit rack assembly, the operating ambient temperature of the rack environment may be greater than room ambient. Therefore, consideration should be given to installing the equipment in an environment compatible with the manufacturer s maximum rated ambient temperature of 32ºC. Reduced Air Flow. Installation of the equipment in a rack should be such that the amount of air flow required for safe operation of the equipment is not compromised. Mechanical Loading. Mounting of the equipment in the rack should be such that a hazardous condition is not achieved due to uneven mechanical loading. Circuit Overloading. Consideration should be given to the connection of the equipment to the supply circuit and the effect that overloading of the circuits might have on overcurrent protection and supply wiring. Appropriate consideration of equipment nameplate ratings should be used when addressing this concern. Reliable Earthing. Reliable earthing of rack-mounted equipment should be maintained. Particular attention should be given to supply connections other than direct connections to the branch circuit (e.g. use of power strips). RISK OF ELECTRIC SHOCK DO NOT OPEN To reduce risk of electric shock, do not remove the cover or back of the DS system. There are no user-serviceable parts inside. Refer servicing to qualified personnel only. 4

8 DigitalSENTRY Component Installation This section covers the installation of the following DigitalSENTRY components: DS Enterprise SAVR a combination server and VAU DS XPress a low-cost SAVR with an internal storage option DS Desktop a desktop PC version of DS XPress DS RealVue XPress a SAVR with MPEG-4 compression DS RealVue RAID a SAVR with MPEG-4 compression and an external storage option XIO an external I/O panel included with DS RealVue RAID DS NVR a network video recorder DMS a database management server for enterprise systems with a distributed architecture VAU a video acquisition unit for enterprise systems with a distributed architecture XMUX and XMUX2 camera input units included with some non MPEG-4 systems PTZ cameras VSAN Servers standalone units that manage a series of external storage (VSAN) devices Nexsan storage units (VSANs) external storage devices DS Enterprise SAVR Installation LITHIUM BATTERY DANGER The battery should be replaced only by a service technician. The battery is a nonoperator-replaceable cell. There is danger of explosion if the battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer s instructions. To reduce the risk of fire, use only No. 26 AWG or larger (e.g., 24 AWG) UL Listed or CSA Certified Telecommunication Line Cord. 5

9 To install a DS Enterprise SAVR unit, complete the following steps using the diagram on the facing page as a guide: 1. Plug the power cord into the power connector (A). 2. Plug the keyboard into the keyboard connector (B). 3. Plug the mouse into the mouse connector (C). 4. Plug the monitor into the monitor connector (D) and its power cord into an electrical outlet. 5. Connect the network port (E) to the network switch using CAT 5 cable. 6. Plug the power cord into an electrical outlet. 7. To provide power to the server, turn on the power switches (F). 8. To turn on the server, use the power switches on the front panel of the unit. Item (G) on the diagram is an XPress board, which is used to connect to an XMUX unit. There is one XPress board for each XMUX unit. Labels on the rear panel indicate the order of the XPress boards; this order is important during system configuration. See the XMUX installation instructions for details on connecting the XPress boards to XMUX. Item (H) on the diagram is a SCSI card, which is used to connect to the VSAN external storage units. A chain of up to four VSAN units can be connected to the SCSI card. Item (J) on the diagram is the FlashGuard cardlet relay output (bottom two pins), which can be used to trigger an alarm when a critical error occurs. See the FlashGuard and the WatchDog Service procedure in this manual for details about the relay output. 6

10 DigitalSENTRY Rear Panel of DS Enterprise SAVR A F C B K D E J G L H The top four pins on (J) are the COM5 connector, which is used to wire RS-422 based PTZ cameras. Item (K) on the diagram is the COM1 connector, which is used to connect RS-232 based PTZ cameras. See the PTZ Installation section of this manual for installation details. Item (L) on the diagram is the audio connector bracket. From top to bottom are audio inputs 1 4, audio outputs 1 4, and four grounds. Audio Connector Audio IN 1 Audio IN 2 Audio IN 3 Audio IN 4 Audio OUT 1 Audio OUT 2 Audio OUT 3 Audio OUT 4 Ground 1 Ground 2 Ground 3 Ground 4 7

11 DS XPress Installation To install DS XPress, complete the following steps using the diagrams on the facing page as a guide: 1. Plug the power cord into the power connector (A). 2. Plug the keyboard into the keyboard connector (B). 3. Plug the mouse into the mouse connector (C). 4. Plug the monitor into the monitor connector (D) and its power cord into an electrical outlet. 5. Connect the network port (E) to the network switch using CAT 5 cable. 6. Plug the power cord into an electrical outlet and turn on the power switch (F). 7. To turn on the server, use the power switch on the front panel of the unit. DS XPress with XMUX only: Item (G) on the top diagram is an XPress board, which is used to connect to XMUX either a 16-input unit or a 32-input unit. DS XPress can contain either 1 4 XPress boards. See the XMUX/XMUX2 Installation section for details on connecting the XPress boards to XMUX units. DS XPress without XMUX only: Connect cameras to inputs 1 16 (G) and inputs (H). Inputs are available only on 32-input systems. Item (J) on both diagrams is a SCSI card, which is used to connect to the VSAN external storage units. A chain of up to four VSAN units can be connected to the SCSI card. Item (K) on both diagrams is the FlashGuard cardlet relay output (bottom two pins), which can be used to trigger an alarm when a critical error occurs. Connect the alarm to the bottom two pins of the 6-pin terminal block. See the FlashGuard and the WatchDog Service procedure in this manual for more details about the relay output. The top four pins on (K) are the COM5 connector, which is used to wire RS-422 based PTZ cameras. Item (L) on both diagrams is the COM1 connector, which is used to connect RS-232 based PTZ cameras. See the PTZ Installation section of this manual for installation details. DS XPress without XMUX only: The four connectors indicated by (M) on the bottom diagram are multi-camera video outputs. The following table shows how the outputs are used in various DS XPress systems not connected to XMUX units: 8

12 Rear Panel of DS XPress DigitalSENTRY Audio Connector A F C B L D E K P G J Rear Panel of DS XPress without XMUX Audio IN 1 Audio IN 2 Audio IN 3 Audio IN 4 Audio OUT 1 Audio OUT 2 Audio OUT 3 Audio OUT 4 Ground 1 Ground 2 Ground 3 Ground 4 A F H*GM C B L D N E K P J *Note: The top row of camera inputs is included only on 32-input systems. Camera inputs that can displayed on each multicamera output: DS XPress system Output 1 Output 2 Output 3 Output 4 16 inputs, 1 board 1 16 Unused Unused Unused 16 inputs, 2 boards Unused Unused 16 inputs, 4 boards inputs, 2 boards Unused Unused 32 inputs, 4 boards Item (N) on the bottom diagram shows the connector for the 16 digital inputs and alarm output. Wire your alarm triggers into the input trigger block and connect the signal ground to a GND pin. Wire an alarm device to AO+ and AO. Item (P) on each diagram is the audio connector bracket. From top to bottom are audio inputs 1 4, audio outputs 1 4, and four grounds. 9

13 DS Desktop Installation To install DS Desktop, complete the following steps using the diagrams on the facing page as a guide: 1. Plug the power cord into the power connector (A). 2. Plug the keyboard into the keyboard connector (B). 3. Plug the mouse into the mouse connector (C). 4. Plug the monitor into the monitor connector (D) and its power cord into an electrical outlet. 5. Connect the network port (E) to the network switch using CAT 5 cable. 6. Plug the power cord into an electrical outlet and turn on the power switch (F). 7. Connect cameras to the inputs (G). Item (H) is a multi-camera video output that can be connected to an analog monitor. 8. To turn on the server, use the power switch on the front panel of the unit. Item (J) is the COM5 connector, which is used to wire RS-422 based PTZ cameras. Item (K) is the COM1 connector, which is used to connect RS-232 based PTZ cameras. See the PTZ Installation section of this manual for installation details. Item (L) on each diagram is the audio connector bracket. From top to bottom are audio inputs 1 4, audio outputs 1 4, and four grounds. Audio Connector Audio IN 1 Audio IN 2 Audio IN 3 Audio IN 4 Audio OUT 1 Audio OUT 2 Audio OUT 3 Audio OUT 4 Ground 1 Ground 2 Ground 3 Ground 4 Item (M) shows the connector for the 16 digital inputs and alarm output. Wire your alarm triggers into the input trigger block and connect the signal ground to a GND pin. Wire an alarm device to AO+ and AO. 10

14 DigitalSENTRY Rear Panel of DS XPress Desktop INPUT 1 INPUT 2 INPUT 3 INPUT 4 INPUT 5 INPUT 6 INPUT 7 INPUT 8 INPUT 9 INPUT 10 INPUT 11 INPUT 12 INPUT 13 INPUT 14 INPUT 15 INPUT 16 OUTPUT F A G C B K D E H J L M Rear Panel of 4-Input DS XPress Desktop INPUT 1 INPUT 2 INPUT 3 INPUT 4 OUTPUT F A C B K D E J G H L M 11

15 DS 1000 Installation To install DS 1000, complete the following steps using the diagram on the facing page as a guide: 1. Plug the power cord into the power connector (A). 2. Plug the keyboard into the keyboard connector (B). 3. Plug the mouse into the mouse connector (C). 4. Plug the monitor into the monitor connector (D) and its power cord into an electrical outlet. 5. Connect one or both of the network ports (E) to the network switch, IP cameras, and so on using CAT 5 cable. 6. Plug the power cord into an electrical outlet and turn on the power switch (F). 7. To turn on the server, use the power switch on the front panel of the unit. 8. Connect cameras to inputs 1 16 (G) and inputs (H). Inputs are available only on 32-input systems. Item (J) is a SCSI card, which is used to connect to the VSAN external storage units. A chain of up to four VSAN units can be connected to the SCSI card. Item (K) is the COM1 connector, which is used to connect RS-232 based PTZ cameras. See the PTZ Installation section of this manual for installation details. Item (L) shows the connector for the 16 digital inputs and alarm output. Wire your alarm triggers into the input trigger block and connect the signal ground to a GND pin. Wire an alarm device to AO+ and AO. 12

16 DigitalSENTRY Rear Panel of DS 1000 A F HG C B K D L E J E M Item (M) on each diagram is the audio connector bracket. From top to bottom are audio inputs 1 4, ground, audio inputs 5 8, ground, audio inputs 9 12, ground, audio inputs 13 16, ground. Audio Connector Audio IN 1 Audio IN 2 Audio IN 3 Audio IN 4 Ground 1 Audio IN 5 Audio IN 6 Audio IN 7 Audio IN 8 Ground 2 Audio IN 9 Audio IN 10 Audio IN 11 Audio IN 12 Ground 3 Audio IN 13 Audio IN 14 Audio IN 15 Audio IN 16 Ground 4 13

17 DS RealVue XPress Installation To install DS RealVue XPress, complete the following steps using the diagram on the facing page as a guide: 1. Plug the power cord into the power connector (A). 2. Plug the keyboard into the keyboard connector (B). 3. Plug the mouse into the mouse connector (C). 4. Plug the monitor into the monitor connector (D) and its power cord into an electrical outlet. 5. Connect one or both of the network ports (E) to the network switch, IP cameras, and so on using CAT 5 cable. 6. Plug the power cord into an electrical outlet and turn on the power switch (F). 7. To turn on the server, use the power switch on the front panel of the unit. 8. Connect cameras to inputs 1 16 (G) and inputs (H). Inputs are available only on 32-input systems. Inputs 9 16 are visible but cannot be used on 8-input systems. Item (J) is a SCSI card, which is used to connect to the VSAN external storage units. A chain of up to four VSAN units can be connected to the SCSI card. Item (K) is the COM1 connector, which is used to connect RS-232 based PTZ cameras. See the PTZ Installation section of this manual for installation details. The four connectors indicated by (L) are multi-camera video outputs. Item (M) shows the connector for the 16 digital inputs and alarm output. Wire your alarm triggers into the input trigger block and connect the signal ground to a GND pin. Wire an alarm device to AO+ and AO. 14

18 DigitalSENTRY Rear Panel of DS RealVue XPress A F HG L C B K D M E J *Note: The top row of camera inputs is included only on 32-input systems. Inputs 9-16 are visible but cannot be used on 8-input systems. E N Item (N) on each diagram is the audio connector bracket. From top to bottom are audio inputs 1 4, ground, audio inputs 5 8, ground, audio inputs 9 12, ground, audio inputs 13 16, ground. Audio Connector Audio IN 1 Audio IN 2 Audio IN 3 Audio IN 4 Ground 1 Audio IN 5 Audio IN 6 Audio IN 7 Audio IN 8 Ground 2 Audio IN 9 Audio IN 10 Audio IN 11 Audio IN 12 Ground 3 Audio IN 13 Audio IN 14 Audio IN 15 Audio IN 16 Ground 4 15

19 DS RealVue RAID Installation To install DS RealVue RAID, complete the following steps using the diagram on the facing page as a guide: 1. Plug the power cords into the power connectors (A). Both cords must be connected. 2. Plug the keyboard into the keyboard connector (B). 3. Plug the mouse into the mouse connector (C). 4. Plug the monitor into the monitor connector (D) and its power cord into an electrical outlet. 5. Connect one or both of the network ports (E) to the network switch, IP cameras, and so on using CAT 5 cable. 6. Plug the power cord into an electrical outlet. 7. To provide power to the system, turn on the power switches (F). 8. To turn on the system, use the power switches on the front panel of the unit. 9. Item (G) on the diagram is an optional SCSI card, which is used to connect to the VSAN external storage units. 10. Item (H) on the diagram is the COM1 connector, which is used to connect RS-232 based PTZ cameras. See the PTZ Installation section of this manual for installation details. 11. Item (J) on the diagram is an MP3000 board, which is used to connect the DS RealVue RAID system to an XIO unit. Up to four MP3000 boards can be installed in the DS RealVue RAID system. See the next section, XIO Installation, for details on connecting the DS RealVue RAID system to an XIO unit. NOTICE Underwriters Laboratories Inc. ( UL ) has not tested the performance or reliability of the security or signaling aspects of this product. UL has only tested for fire, shock or casualty hazards as outlined in UL s Standard(s) for Safety UL , First Edition UL Certification does not cover the performance or reliability of the security or signaling aspects of this product. UL MAKES NO REPRESENTA- TIONS, WARRANTIES OR CERTIFICATIONS WHATSOEVER REGARDING THE PERFORMANCE OR RELIABILITY OF ANY SECURITY OR SIGNALING RE- LATED FUNCTIONS OF THIS PRODUCT. 16

20 DigitalSENTRY Rear Panel of DS RealVue RAID F A C B H D E G J J E J J Input Limit: Nominal operation: input pulled-up to 5 VDC in non-triggered (open) state; contact closure to ground 0 VDC in triggered (closed) state. Input current 0 ma in open state, 4.5 ma in closed state. Input is not rated to accept AC inputs; max Vac = 0. Input can be connected to and driven by Open-Collector logic, up to 5 VDC logic levels. Output Limit: Maximum voltages/currents that can be connected to outputs: A max (30 Watts) A max (31.5 VA) 1A max switching current in output relay (at reduced voltage levels, respectively) 17

21 XIO Installation Each MP3000 board in a DS RealVue RAID system connects to the XIO unit via an XIO cable. To install DS RealVue RAID, complete the following steps using the diagram on the facing page as a guide: 1. Plug the end of the XIO cable with three connectors (K) into the MP3000 boards on the DS RealVue RAID system (J) 2. Plug the other end of the XIO cable (L) into the XIO unit. The first MP3000 board (from the left) connects to the top connector on the back of the XIO unit (T). Each successive MP3000 board connects to the next available connector on the XIO unit. 3. Connect your cameras to the BNC connectors on the XIO unit (M). On 8-input systems, you can use only the top row of connectors (inputs 1 8). On a 16-input system, you can use only the top two rows of connectors (inputs 1 16). On a 16-input system with looping outputs, the second and fourth rows are looping outputs for the corresponding inputs in the first and third rows. On a 32-input system, you can use all 32 inputs. 4. Connect analog monitors, VCRs, and so on to the analog outputs (N). On 8-input systems, you can use only the top analog output. On a 16-input system, you can use only the top two analog outputs. On a 16-input system with looping outputs, only the top and third analog outputs are visible, and you can use both outputs. On a 32-input system, you can use all four outputs. 5. Connect audio devices to the audio inputs (P). On 8-input systems, you can use only the top set of audio connectors. On a 16-input system, you can use only the top two sets of audio connectors. On a 16-input system with looping outputs, only the top and third set of audio connectors are visible, and you can use both sets. On a 32-input system, you can use all four sets of audio connectors. 6. Connect your alarm input devices to the alarm input connectors (Q). Connect your alarms to the alarm output connector (R). Only Relay 1 is currently used. 7. Wire optional RS-422 based PTZ cameras to the COMM connector (S). See the PTZ Installation section of this manual for more details. 18

22 DigitalSENTRY Rear Panel of DS RealVue RAID XIO Cable J J J J K L K K Front Panel of XIO XIO M N P S R Q Rear Panel of XIO T 19

23 DS NVR Installation To install DS NVR, complete the following steps using the diagrams on the facing page as a guide: 1. Plug the power cord into the power connector (A). 2. Plug the keyboard into the keyboard connector (B). 3. Plug the mouse into the mouse connector (C). 4. Plug the monitor into the monitor connector (D) and its power cord into an electrical outlet. 5. Connect the network port (E) to the network switch using CAT 5 cable. 6. Connect your camera network to the camera network port (F). 7. Plug the power cord into an electrical outlet. 8. To provide power to DS NVR, turn on the power switches (H). 9. To turn on DS NVR, use the power switches on the front panel of the unit. Item (G) on the diagram is a SCSI card, which is used to connect to the VSAN external storage units. A chain of up to four VSAN units can be connected to the SCSI card. 20

24 DigitalSENTRY Rear Panel of DS NVR H A C B D E F G 21

25 DMS Installation To install a DMS, complete the following steps using the diagram on the facing page as a guide: 1. Plug the power cord into the power connector (A). 2. Plug the keyboard into the keyboard connector (B). 3. Plug the mouse into the mouse connector (C). 4. Plug the monitor into the monitor connector (D) and its power cord into an electrical outlet. 5. Connect the network port (E) to the network switch using CAT 5 cable. 6. Plug the power cord into an electrical outlet. 7. To provide power to the DMS, turn on the power switches (F). 8. To turn on the DMS, use the power switches on the front panel of the unit. Item (G) on the diagram is a SCSI card, which is used to connect to optional VSAN expanded storage units. A chain of up to four VSAN units can be connected to the SCSI card. Item (H) on the diagram is the FlashGuard cardlet relay output (bottom two pins), which can be used to trigger an alarm when a critical error occurs. See the FlashGuard and the WatchDog Service procedure in this manual for details about the relay output. 22

26 DigitalSENTRY Rear Panel of DMS A F C B D E G 23

27 VAU Installation To install a VAU, complete the following steps using the diagram on the facing page as a guide: 12. Plug the power cord into the power connector (A). 13. Plug the keyboard into the keyboard connector (B). 14. Plug the mouse into the mouse connector (C). 15. Plug the monitor into the monitor connector (D) and its power cord into an electrical outlet. 16. Connect the network port (E) to the network switch using CAT 5 cable. 17. Plug the power cord into an electrical outlet. 18. To provide power to the VAU, turn on the power switches (F). 19. To turn on the VAU, use the power switches on the front panel of the unit. Item (G) on the diagram is an XPress board, which is used to connect to an XMUX unit. There is one XPress board for each XMUX unit. Labels on the rear panel indicate the order of the XPress boards; this order is important during system configuration. See the XMUX installation instructions for details on connecting the XPress boards to XMUX. Item (H) on the diagram is the FlashGuard cardlet relay output (bottom two pins), which can be used to trigger an alarm when a critical error occurs. See the FlashGuard and the WatchDog Service procedure in this manual for details about the relay output. 24

28 DigitalSENTRY Rear Panel of VAU A F C B J D E H G K The top four pins on (H) are the COM5 connector, which is used to wire RS-422 based PTZ cameras. Item (J) on the diagram is the COM1 connector, which is used to connect RS-232 based PTZ cameras. See the PTZ Installation section of this manual for installation details. Item (K) on the diagram is the audio connector bracket. From top to bottom are audio inputs 1 4, audio outputs 1 4, and four grounds. Audio Connector Audio IN 1 Audio IN 2 Audio IN 3 Audio IN 4 Audio OUT 1 Audio OUT 2 Audio OUT 3 Audio OUT 4 Ground 1 Ground 2 Ground 3 Ground 4 25

29 XMUX/XMUX2 Installation COMPARING XMUX AND XMUX2 XMUX and XMUX2 units are nearly identical. XMUX2 is specifically designed for use with DS systems with XPress TX-400 cards installed, each of which captures up to 120 images per second. Also, the loop-through connectors on XMUX2-16 units are passive; if power from the server to the XMUX2-16 unit is interrupted, the video signal will continue to pass through to the analog device, if connected. XMUX and XMUX2 look identical, except that the I/O port contains a different number of pins. Unless otherwise specified, the term XMUX is used throughout this manual to refer to both XMUX and XMUX2 units. To install an XMUX unit, complete the following steps using the diagram on the facing page as a guide: 1. Connect your cameras to the video input connectors (A). There are 16 inputs on an XMUX- 16 unit and 32 inputs on an XMUX-32 unit. 2. XMUX-16 only: Connect each camera loop-through output (B) to a television monitor, VCR, or other analog device if you want to view live video on a single, larger screen. Output 1 displays video from input 1, output 2 from input 2, and so on. 3. Connect Aux1 (C) to television monitors, VCRs, or other analog devices, if desired; this multi-camera output displays up to 16 cameras, as configured in DSAdmin. The Aux 2 Aux 4 connectors are single-camera outputs. 4. Wire any alarm triggers into the input portion of the trigger block (D). Connect the signal ground to the GND pin. Wire an alarm signal to the output portion of the trigger block (NO, C, and NC) so that you can see when a designated alarm is set or tripped. 5. Connect the 15-pin connector of the XMUX Cable (G) to Comm In (E). 6. Connect the 25-pin connector of the XMUX Cable (F) to the XPress board on the DS Enterprise SAVR, VAU, or DS XPress unit. See the installation instructions for those components to locate the XPress boards. Repeat these steps for each XMUX unit and XPress board. 26

30 DigitalSENTRY A REAR PANEL OF XMUX-16 C Aux1 Aux3 In Out Outputs Alarm Inputs G N N N D 0 C C I/O Port Aux2 Aux4 B C D E A REAR PANEL OF XMUX-32 C Aux1 Aux3 In In Outputs Alarm Inputs G N N N D 0 C C I/O Port Aux2 Aux4 A C D E XMUX Cable INTEGRAL F G Note XMUX units are powered by the DS component they are connected to; there is no power switch on an XMUX. 27

31 PTZ Installation PTZ cameras can be installed on DS Enterprise SAVR, DS XPress, or a VAU. Each of these components contains two COM ports: COM1 is used directly with cameras that require RS-232 communication. COM1 can also be used with cameras that require RS-422 or RS-485 communications if you purchase an external converter from Integral Technologies. See the diagram on the facing page to locate COM1. COM5 can be used only with cameras that require RS-422 communication. Only the middle two pins on the FlashGuard cardlet connector (TX+ and TX ) are used to wire the PTZ camera. See the diagram on the facing page to locate COM5. Note In DSAdmin, you must select COM6 as the PTZ port when using the COM5 connector. This port is called COM2 in most previous versions of DS systems, and in those cases you should select COM2 in the software. Run FlashGuardTest to determine the PTZ COM number (see FlashGuard and the WatchDog Service in this manual for details). 28

32 DigitalSENTRY DS Enterprise SAVR/DS XPress/VAU To PTZ camera COM1 RX- RX+ TX- TX+ COM2 or COM 5 29

33 VSAN Server Installation Note A VSAN Server is used only if you have more than four VSANs to connect in a single DS system. The first four VSAN units are connected directly to the main server, and then each VSAN Server can support up to four additional VSAN units. To install a VSAN Server, complete the following steps using the diagram on the facing page as a guide: 1. Plug the power cord into the power connector (A). 2. Plug the keyboard into the keyboard connector (B) and the mouse into the mouse connector (C). 3. Plug the monitor into the monitor connector (D) and its power cord into an electrical outlet. 4. Connect the network port (E) to the network switch via CAT 5 cable. 5. Plug the power cord into an electrical outlet. To provide power to the VSAN Server, turn on the power switches (F). 6. To turn on the VSAN Server, use the power switches on the front panel of the unit. Item (G) on the diagram is a SCSI card, which is used to connect to the VSAN units. Item (H) on the diagram is the FlashGuard cardlet relay output (bottom two pins), which can be used to trigger an alarm when a critical error occurs. See the FlashGuard and the WatchDog Service procedure in this manual for details about the relay output. Rear Panel of VSAN Server A F 30 C B D E H G

34 DigitalSENTRY Nexsan Storage Unit (VSAN) Installation To install a Nexsan storage unit, connect the SCSI cable to the SCSI connector on the DS server and the TOP HOST 0 connector of the storage unit. If you have an additional Nexsan unit, connect the BOTTOM HOST 0 connector of the first storage unit to the TOP HOST 0 connector of the next storage unit. Additional units should be connected in the same way. DVMS Nexsan unit 1 Nexsan unit 2 Host 0 Host 0 To additional Nexsan units SCSI cable SCSI cable SCSI cable 31

35 System Installation This section covers the installation of the following types of DS systems: DS Enterprise SAVR, DS XPress, or DS RealVue standalone server/recorder. This typically consists of a single computer and one or more XMUX or XIO units. Systems with external storage also have one or more VSAN storage units connected. DS Enterprise distributed system. This type of system typically consists of one 4U computer and up to four VAU recorders, each with its own XMUX units. External storage system. VSAN units are an extension of some DS Enterprise SAVR, DS Enterprise distributed, and DS XPress systems. Choose the type of system that you purchased and skip to the specific installation instructions for that system. The instructions include references to the Component Installation section of this manual, which covers the installation of XMUX, VAUs, and so on. Note The default Windows password for the Administrator account and the other default users on all components is dsserviceuser. DS Enterprise SAVR and DS XPress System Installation A. Install all physical equipment in a rack or other permanent location. 1. Install any XMUX units as described in the XMUX/XMUX2 Installation section of this manual. 2. Install the DS Enterprise SAVR/DS XPress/DS RealVue unit as described in their specific installation sections in this manual. 3. Start the DS Enterprise SAVR/DS XPress unit. 32

36 DigitalSENTRY B. Verify that the components are properly connected. 1. On the DS Enterprise SAVR/DS XPress unit, run XPress WinView from Start, Programs, Integral. The application automatically detects all the XPress boards in the DS Enterprise SAVR/DS XPress unit and any connected XMUX units. Video from the first detected board is then displayed in the video windows. 2. Switch among all connected XMUX units using buttons 1 through 4 at the top of the main window. 3. If an XMUX unit is not detected for an XPress board, eight black windows are displayed for that board. Examine the connection between the XMUX unit and the selected XPress board. 4. If an input on the XMUX unit does not detect a video signal, only the input number is displayed in its assigned window. Examine the connection between the camera and the input. C. Rename the DS system. See the Renaming DS Components procedure found in this manual. D. Configure the TCP/IP address. 1. Right-click My Network Places and select Properties. 2. Right-click Local Area Connection and select Properties. 3. Highlight Internet Protocol (TCP/IP) and click the Properties button. 4. Select Use the Following IP Address. 5. Enter the IP address and subnet mask. 6. If necessary, enter the default gateway and preferred DNS server for your network. 7. Click OK; click OK again. (continued) 33

37 E. Modify the IP address information using DSAdmin. See the Reconfiguring DSAdmin After an IP Address Change procedure found in this manual. Note The DSAdmin utility is also used to configure image capture rates, image sizes, schedules, and many other parameters. Standalone DS systems are minimally preconfigured for quick recording before shipping; however, if you ever have to recover the system, you must first create VAUs, servers, and more as described in the Quick Installation Guide available for each product. For a more detailed description of how to use DSAdmin, see the DigitalSENTRY User Manual. F. Run the services. 1. From the DS Enterprise SAVR/DS XPress Start menu, open Settings and Control Panel. 2. Open Administrative Tools. 3. Open Services. 4. Right-click DigitalSENTRY Storage Service and select Start. 5. Right-click DigitalSENTRY VideoServer Service and select Start. 6. Right-click DigitalSENTRY WatchDog Service and select Start. 7. Right-click the VideoServer Service and select Properties. Change the Startup Type to Automatic. Repeat for the WatchDog Service and Storage Service. 8. If desired, set up a master source time server on the network, as described in the Using the Time Sync Utility procedure in this manual, and then start the service. Note Also start the DSVSANWatchService ONLY if you have external local storage. DO NOT start this service if you do not have external local storage. 34

38 DigitalSENTRY G. Verify that the system is functioning properly using the DigitalSENTRY interface. 1. From the DS Enterprise SAVR/DS XPress Start menu, open Programs, Integral, and DigitalSENTRY. 2. Enter the username demo and the password demo. 3. Select any video window configuration button. These buttons contain one, four, nine, or 16 white squares and are located near the top of the DigitalSENTRY window on the left side. If the system is connected and configured properly, video appears in the video window(s). If not, a message appears indicating that DigitalSENTRY is unable to connect to the VAU; in this case, run DSAdmin and re-examine the configuration information. DS Enterprise Distributed System Installation A. Install all physical equipment in a rack or other permanent location. 1. Install the XMUX unit as described in the XMUX/XMUX2 Installation section of this manual. 2. Install the DMS as described in the DMS Installation section of this manual. 3. Install the VAUs as described in the VAU Installation section of this manual. B. Name the DMS. 1. Start the DMS. 2. On the DMS Desktop, right-click My Computer and select Properties. 3. Select the Network Identification tab. 4. Click Properties. 5. Type a Computer Name and click OK. 6. Click OK on the System Properties window. 7. Restart the DMS when prompted. (continued) 35

39 C. Configure the DMS TCP/IP address. 1. On the DMS Desktop, right-click My Network Places and select Properties. 2. Right-click Local Area Connection and select Properties. 3. Select Internet Protocol (TCP/IP) and click Properties. 4. Select Use the Following IP Address and enter a static IP address and subnet mask. Click OK. 5. Click OK on the Local Area Connection Properties window. D. Point the VAUs to the DigitalSENTRY database on the DMS. Complete the following steps on each VAU: 1. Start the VAU. 2. From the VAU Start menu, open Settings, Control Panel, Administrative Tools, and Data Sources (ODBC). 3. Select the System DSN tab. 4. Click Add Select SQL Server and click Finish. 6. Enter DigitalSENTRY for the Name. 7. Type the name of the DMS for the Server. Use the name configured in the Name the DMS step of the DS Enterprise Distributed Installation section. 8. Accept the default authentication and click Next. 9. Select DigitalSENTRY from the Change the Default Database To drop-down list. Click Next. 10. Accept the language and other settings and click Finish Click Test Data Source. If you do not see a message that states that the test completed successfully, recreate these steps. Otherwise, click OK to close the ODBC configuration windows.

40 DigitalSENTRY E. Verify that the VAUs and XMUX units are properly connected. Do not perform these step until the XMUX units are properly installed and connected to the VAU, as described in the XMUX/XMUX2 Installation section of this manual. Complete the following steps on each VAU: 1. Run XPress WinView from Start, Programs, Integral. The application automatically detects all the XPress boards in the VAU and any connected XMUX units. Video from the first detected board is then displayed in the video windows. 2. Switch among all connected XMUX units using buttons 1 through 4 at the top of the main window. 3. If a XMUX unit is not detected for an XPress board, eight black windows are displayed for that board. Examine the connection between the XMUX unit and the selected XPress board. 4. If an input on the XMUX unit does not detect a video signal, only the input number is displayed in its assigned window. Examine the connection between the camera and the input. F. Perform steps B and C on each VAU. (continued) 37

41 G. Configure the DS Enterprise distributed system using DSAdmin. The DSAdmin application is used to configure your DS Enterprise distributed system. A full discussion of DSAdmin can be found in the DigitalSENTRY User Manual. However, following are the basic steps used to configure the hardware components of your system: 1. Run DSAdmin on the DMS or any client computer from Start, Programs, Integral. 2. If you see a message that the Servers List file cannot be found, click No to create a new file. Click Save to accept the default file name and location. 3. Expand the folder in the directory tree to reveal Available Systems. Right-click Available Systems and select Add System to display the Add System window. 4. In the Add System window, enter the DMS name in the System Name field. Also enter the IP address of the DMS in the TCP/IP Address field. Then select AutoConnect (see the user manual for more info) and click Save. 5. Expand Available Systems in the directory tree to reveal the newly entered System Name. Right-click the system and select Refresh. 6. Expand the system and right-click the VAUs folder. Add the name and IP address of the first VAU and click Save. Right-click the VAUs folder again to add each remaining VAU. 7. To configure the XMUX units connected to a VAU, select the VAU in the directory tree and then the VAU Info tab. Select XMUX or XMUX2 and then select Active for each XMUX unit. Select either NTSC or PAL as the video standard. This completes the installation of the DMS, VAUs, and XMUX units. See the user manual for further DSAdmin instructions, including configuring camera recording, serial inputs, and setting up external storage. Note The Easy Admin application allows you to quickly configure a server by entering basic information. In most cases, Easy Admin cannot completely replace DSAdmin, which contains a more extensive set of configuration options. See the Using Easy Admin procedure in this manual for details. 38

42 DigitalSENTRY H. Run the services. 1. From the VAU Start menu, open Settings and Control Panel. 2. Open Administrative Tools. 3. Open Services. 4. Right-click DigitalSENTRY Storage Service and select Start. 5. Right-click DigitalSENTRY VideoServer Service and select Start. 6. Right-click DigitalSENTRY WatchDog Service and select Start. 7. Right-click the VideoServer Service and select Properties. Change the Startup Type to Automatic. Repeat for the WatchDog Service and Storage Service. 8. Set up a master source time server on the network, as described in the Using the Time Sync Utility procedure in this manual, and then start the service. The DMS must be the master server in a DS Enterprise distributed system. External Storage Installation A. Install all physical equipment in a rack or other permanent location. Do this as described in the Component Installation section of this manual. B. Configure the VSAN unit(s) for video storage. To configure the VSAN(s), complete the following steps. 1. Turn on the VSAN unit(s). 2. Turn on the DS Enterprise SAVR, DS XPress, or DMS system. 3. Log in as Administrator. 4. Right-click My Computer on the Desktop and select Manage. This opens the Computer Management window. 5. Select Disk Management. Each VSAN unit in your system appears as a drive. (continued) 39

43 6. If the Disk Management suggests you write Signatures for each VSAN drive, accept the defaults. 7. Right-click the disk bar for the first drive and select Create Volume. 8. Accept the defaults (NTFS, simple, assign drive letter) for the volume until you are asked whether to format. 9. Select Perform a Quick Format and click Next. 10. Click Finish to create the volume and format it. The format is complete when the word Healthy appears on the disk bar. 11. Repeat steps 7 10 for each other VSAN unit in the chain. Then close the Computer Management window. 12. Open My Computer on the Desktop. 13. Right-click the first drive letter corresponding to the first VSAN unit and select Sharing. 14. Click New Share. 15. Enter a share name that will be unique among the VSAN units connected to that computer 16. Ensure that the share has both read and write access and click OK. 17. Click OK to close the Share properties window. 18. Repeat steps for the remaining VSAN units. Note Each VSAN with over 2TB of storage contains two partitions (drive letters). 40

44 DigitalSENTRY Software Installation This section covers the installation of software from the DigitalSENTRY Server/VAU and DigitalSENTRY Client CDs. DigitalSENTRY Server/VAU Software Note The Server/VAU software is preinstalled on all servers and VAUs. To install DigitalSENTRY Server/VAU software on a DS Enterprise SAVR, DS XPress, VAU, or DMS, complete the following steps: 1. Insert the DigitalSENTRY Server/VAU CD into the CD-ROM drive. 2. Run SETUP.EXE from the CD. 3. When you are asked whether the dsserviceuser account has been created, click Yes. 4. When you see the Welcome screen, click Next. 5. If you accept the user agreement, click Yes. 6. Select the type of component on which you are installing the software and click Next: DMS: installs the server, MSDE, and VSAN components Extended Local Storage (VSAN): installs the VSAN component SAVR or DS XPress: installs the server, VideoServer, MSDE, and VSAN components VAU: installs the VideoServer component 7. If you have changed the dsserviceuser password, enter and verify the password and click OK to begin the file installation. 8. If you have a license for IP cameras, click Yes and enter the license key generated for the component s product ID. Otherwise, click No. (continued) 41

45 9. If you selected the VAU or VSAN (Extended Local Storage) installation, you are asked to enter the name or IP address of the server that the VAU or VSAN is connected to. 10. When you are asked to restart the computer, click Finish to do so. DigitalSENTRY Client/Admin Software To install the DigitalSENTRY client software, insert the CD and follow the onscreen instructions. During the procedure, you are asked to choose from the following installations: DigitalSENTRY Admin Program. The DSAdmin software allows you to configure the DS system. DigitalSENTRY Client Program. The client software allows you to monitor live video and search for recorded video. You can select either option, or you can select both for a simultaneous installation. Caution It is recommended that you do not run the DigitalSENTRY client software as a regular monitoring utility on a VAU, server, or combination component. You should reserve a dedicated client computer for this purpose. Caution It is recommended that you do not activate any system lock or screensaver features on a DigitalSENTRY client computer. These features can interfere with certain DigitalSENTRY processes. Procedural Instructions Various DS components may require specific administrative and maintenance procedures to be performed separate from the initial installation procedure. These procedures are outlined in the following pages, separated into four categories as shown in the Table of Contents. 42

46 DigitalSENTRY Changing a Computer Name in Windows XP 1. Right-click My Computer and select Properties. 2. Select the Network Identification Tab. 3. Click the Properties button. 4. Enter the new name, click OK, and click OK again. 5. Restart the computer when prompted. 43

47 Changing an IP Address in Windows XP 1. Right-click My Network Places and select Properties. 2. Right-click Local Area Connection and select Properties. 3. Highlight Internet Protocol (TCP/IP) and click the Properties button. 4. Select Use the Following IP Address. 5. Enter the IP address and subnet mask. 6. If necessary, enter the default gateway and preferred DNS server for your network. 7. Click OK; click OK again. 44

48 DigitalSENTRY Changing Passwords in Windows XP Passwords you should change on your DS system include the DSServiceUser password and the Administrator password. To change a password, complete the following steps: 1. From the Start menu, open Settings and Control Panel. 2. Open Administrative Tools. 3. Open Computer Management. 4. Select Local Users and Groups from the directory tree. 5. Select Users from the directory tree. 6. Right-click the account whose password you want to change and select Set Password. 7. Enter the new password, confirm it, and click OK. If you change the DSServiceUser password, you must also change the password for the services that use this account: 1. In Administrative Tools, open Services. 2. Right-click on DigitalSENTRY Storage Service and select Properties. 3. Select the Log On tab. 4. Enter the new DSServiceUser password, confirm it, and click OK. 5. You must change the DSServiceUser password for all DigitalSENTRY related services: DigitalSENTRY Storage Service DigitalSENTRY VideoServer Service DigitalSENTRY Watch Service DigitalSENTRY VSAN Watch Service MSSQLSERVER SQLSERVERAGENT A given system might not have all of the listed services installed. Note The default Windows password for default users on all components is dsserviceuser. It is recommended that you change the password, but it is not required. 45