White Paper. EMR Infrastructure Readiness. Kathleen Gaffney

Size: px
Start display at page:

Download "White Paper. EMR Infrastructure Readiness. Kathleen Gaffney"

Transcription

1 White Paper EMR Infrastructure Readiness Kathleen Gaffney June, 2012

2 Introduction An often-overlooked aspect to implementing an Electronic Medical Record (EMR) system is the need for a solid, medical-grade technical infrastructure and operational readiness. An extended outage of an EMR system has far-reaching implications for patient care and safety as well as operations. For example, in 2009 a system failure shut down the Veterans Affairs North Texas Healthcare System clinical records system for 23 hours at two hospitals and eight outpatient clinics in the Dallas area. For six hours, clinicians had no access to patient records while technicians activated a readonly backup system, and users still had to document interactions on paper until the full system came back online. The failure was due to two aging drives failing within 1.5 minutes of each other and poor maintenance, according to a report from the VA's Office of Inspector General. i Alarmingly, most healthcare organizations do not have a technical infrastructure that is prepared to adequately handle the needs of an EMR system. The typical state of infrastructure includes spotty wireless coverage, poorly maintained servers, inadequate bandwidth, insufficient space and environmental controls in the data center, insufficient security and redundancy, and poor operational management. Unfortunately, many organizations face significant cost to upgrade their technical infrastructure, which results in some healthcare organizations attempting to implement the EMR system while maintaining the inadequate infrastructure. This can only lead to significant issues and failures. Any healthcare organization planning for the implementation of an EMR system should consider the following questions: Is the IT environment ready for an EMR implementation? Does the organization have a plan for identifying the gaps in of their IT infrastructure? Can the data network provide secure mobile access? Can the organization adhere to regulatory compliance mandates such as the Health Insurance Portability and Accountability Act (HIPAA)? The challenges for a health care Chief Information Officer (CIO) or Chief Technology Officer (CTO) are many: providing a 24/7, high-availability network; accommodating fluctuating workloads and wireless devices; supporting the HIPAA Security Rule mandates for the administrative, physical and technical security of an EMR; and meeting other technology and operational requirements specific to health care. Technology Readiness Authentication / Authorization Medical Grade Network Security Infrastructure Back-Up/Recovery Technology Standards Business Intelligence Service Desk Tools & Process Monitoring Certificate Management Operational Readiness Incident Management Problem Management Configuration Management Asset Management Change Management Capacity Management Release Management Disaster Recovery Business Continuity Lifecycle Management Nexus White Paper EMR Infrastructure Readiness Do not duplicate or distribute without Nexus prior consent. 2

3 So where does one start in designing such an infrastructure? Below is a list of some technology and operational resources that an organization should be assessing as part of their EMR implementation readiness with some recommended mitigation activities. Bring Your Own Device (BYOD) The dual concepts of BYOD and anywhere/anytime access to information require organizations to identify secure ways of supporting the mobile workflow of physicians, nurses and clinicians. Organizations struggle with maintaining compliance with privacy and information regulations without inhibiting mobility or productivity. Recommendations: Desktop virtualization allows hospitals to meet HIPAA security and compliance requirements by ensuring patient information stays within the confines of the data center. Users log onto the laptop, PC or other device to access the data in a virtual instance. The data itself is never stored or transferred to the local device, so the integrity and security of the data is preserved back in the data center. In the case of loss or theft of an individual device, no data is compromised. Virtualization technology also makes security administration easier and more effective. All software updates and patches are managed centrally, and employees have no way of downloading dubious programs or malware from the Web. Keep in mind that virtualized desktops put a heavy demand on computing, storage and network resources, so performance monitoring must be ongoing to maintain acceptable service levels. Device Messaging Many nurses, clinicians and physicians continue to use text messaging to communicate electronic patient health information (ephi) between peers and/or with their patients, even though it is not a secure method of communication and is against HIPAA regulations. Text messages are typically stored on a smart phone computer or on the SIM card. IT administrators need to be concerned with such devices being lost or stolen and unauthorized users obtaining access to ephi. Recommendations: Organizations should provide physicians and staff with a device messaging solution that is compliant with federal health privacy rules via an application for secure mobile-originated text messages. These solutions encrypt text messages when they go from device to device. User Authentication and Access Control As part of HIPAA compliance, healthcare organizations are responsible for controlling the flow of patient data and tracking who is accessing their clinical applications. User authentication and information access control are critical components to HIPAA data security compliance. Both require the implementation of procedures to verify that a person or entity seeking access to ephi is the one claimed and has the credentials required to access patient information. ii Access control has become more challenging with the introduction of an EMR system, as ephi gets downloaded onto desktops, tablets, ipads, phones, USB storage, peripheral storage and enterprise storage systems and other devices, or transported via or web applications. Any access control solution selected must cover a wide range of scenarios to determine where and how data is being transmitted, used, and stored. Recommendations: The use of strong authentication to identify a user accessing confidential data is recommended. Strong authentication, also called twofactor authentication, is defined as two out of the following three proofs of identity: a password, a security token (can be a software token or a physical device) and something unique about a user such as a fingerprint. Using strong authentication provides more protection for sensitive information than a simple username and password can provide. Organizations can implement access control through the use of Lightweight Directory Access Protocol (LDAP) role-based authentication. LDAP directories provide two features needed to authenticate a user of an application. The first feature is single sign-on, which allows a user to sign on once and have all his Nexus White Paper EMR Infrastructure Readiness Do not duplicate or distribute without Nexus prior consent. 3

4 credentials passed through to other applications for authentication. This eliminates the need to sign in to each application individually. The second feature is role definition. Within the LDAP directory, roles can be defined according to one's job competency, authority, and responsibility, thereby limiting the information that certain users see when they log into an EMR application. Many EMR applications offer their own proprietary authentication tables or password files, but one should check to ensure that they are robust enough to meet HIPAA standards. Many are limited to basic functions, such as being allowed or denied access to the application. Large organizations should consider Data Loss Prevention software (DLP) which provides data leakage prevention for ephi in a file, , packet or storage device, while at rest, in use or in transit. It does this by monitoring and preventing data leaks, encrypting content, moving material to a secured device and blocking unsecured transmissions. Wireless Coverage As the organization moves forward with their EMR planning, it s critical to ensure the infrastructure is able to support any future wireless requirements. EMRs rely upon consistent wireless network connectivity to bring the EMR to the point of care. However, most wireless infrastructures are full of problems, including insufficient coverage for saturation of users; low coverage areas in stairwells, elevators, and cafeterias; and inappropriate mixes of protocols, which impacts performance. Recommendation: Complete a full wireless survey of the facility, covering every location and implement the survey recommendations. If the organization has plans to implement or expand Real time Location Services (RTLS) in the future, it is recommended that the wireless assessment be expanded to include the needs of RTLS. Bandwidth Bandwidth denotes the volume of data that can be transferred per unit of time. Technologies such as picture archiving and communication systems (PACS), biomedical devices, Voice over Internet Protocol, Real Time Location Systems, Unified Communications, video and internet usage, mobile devices and additional applications that use the infrastructure all impact the facility's bandwidth. The available bandwidth needs to support the amount of data being transferred or the end user will experience a delay, which could prevent appropriate care being provided to the patient in a timely manner. Recommendations: One must determine what bandwidth requirements are needed, and what standards need to be applied to the facility so that the EMR system is sufficiently supported. Work with your vendor to model the needed network bandwidth and then increase it (some would recommend doubling it). Consider upgrading the data network core so you have a scalable, high performance infrastructure to account for growth for end user mobility and emerging technologies in the next few years. Determine how much bandwidth is needed at the desktop for the wired infrastructure. For most applications today, CAT 5e wiring works well; however CAT 6 wiring should be considered for future applications. Provide a secure, dual-channel wireless network that will give physicians and employees secure wireless LAN connections while dedicating a certain amount of bandwidth for patients or guests who want to log on while they re in the facility. It is also important to provide a service loop in the cabling that serves a Wireless Access Point (WAP). That way, if the WAPs need to be moved to fill coverage, there is extra cable length to accommodate the move. Server Virtualization Virtualization allows an organization to consolidate multiple virtual storage resources into one physical server. Consolidating servers reduces the total number of physical servers the organization needs, which in turn reduces physical space demands and energy consumption and increases IT capacity. The host server allocates resources based on business rules and demand, protecting against hardware failures and leading to improved disaster recovery. Other benefits Nexus White Paper EMR Infrastructure Readiness Do not duplicate or distribute without Nexus prior consent. 4

5 include improved application performance, streamlined management, and increasing the consistency of security controls. There are several clinical systems that cannot be virtualized: Picture archiving and communication systems (PACS) Most cardiac-angioplasty procedure systems Fetal monitoring systems can be run on standard PCs and laptops but vendors are not encouraging virtualization, perhaps due to liability issues 3-D imaging systems, as they are vendormanaged and should not be virtualized Applications that have a lot of SQL queries or are at 70% utilization Lastly, the U.S. Food and Drug Administration require some applications to be on a specific, physical hardware platform. Recommendations: Proper planning is the key to successfully implementing a virtual server environment. Complications can arise if the IT infrastructure doesn t have enough memory, CPU or other resources to support server virtualization technology. iii While both physical and virtual servers require ongoing monitoring and calibration, provisioning and configuring a virtual server can be more difficult because virtual servers have more dynamic characteristics and more complex interactions than physical servers do. Experts caution that healthcare organizations may have limited expertise in setting up a virtual server environment and may want to bring in an experienced company to assist with this effort. iv Growth in Storage Demands A survey done by Forrester Consulting indicates that EMRs and diagnostic imaging systems are the primary sources of growth in storage demand. Beyond images, healthcare organizations also require the capacity to store and quickly access lab results, patient vitals, orders, notes, and medication data. In addition, patient information that is rarely accessed will require archival storage that is secure, scalable and affordable. v Recommendations: Hospitals are increasing their use of storage area networks (SAN). A SAN is comprised of storage devices connected over a high speed optical network used to move data among the various storage devices. Data can be stored and accessed quickly, and because the servers and storage devices all have redundant connections, data remains available during a server failure. Storage represents a significant portion of IT spending, and this trend will continue, so it is wise to utilize an appropriate mix of high and low performance storage. Forrester recommends that a good best practice baseline is around 20% high-performance Tier 1, 40% mid-performance Tier 2, and 40% low-performance Tier 3 or archival storage, but this can vary significantly based on the workloads being served. vi The Forrester report also states that media mix decisions start with an understanding of the requirements of the workloads in performance terms. This understanding can come from reporting and analytics tools that identify bottlenecks or over-configuration in terms of performance. Power Source An EMR system is dependent on the 24/7 operation of servers and both wired and wireless network infrastructure, even when utility power fails. Recommendations: Power to all EMR components, infrastructure, and any related systems should be on the emergency power source. In the case of a multiple generator site with paralleling switchgear and load shedding, the automatic transfer switch serving the EMR loads should have a higher, rather than lower, load priority. Each network closet should be powered by non-associated, separate LC emergency power. An uninterruptible power supply (UPS) should be considered for server and network equipment, including wireless network access points that are used for wireless access to EMRs. Desktop-related stations tied to EMR should also be on emergency power. Cooling The eventual number of servers planned for the data center can increase quickly when an EMR system is Nexus White Paper EMR Infrastructure Readiness Do not duplicate or distribute without Nexus prior consent. 5

6 implemented. Each system and its interface to EMRs might consist of dedicated servers. For example, some systems require separate interface servers for Admission, Discharge and Transfer system, another for communications interface with VoIP, texting and personal communicators. Mechanical equipment that cools the IT rooms serving EMR servers and network infrastructure must work in order for the EMR to be available. Recommendations: Plan for space and increased HVAC requirements to support the increase in servers. Loads can be minimized by installing a small process cooling loop with redundant equipment. This way, the load can be confined to cooling critical equipment. Since the load is smaller, it also makes it more feasible to put this process cooling loop and its equipment on emergency power. The cooling equipment should have a high load shedding priority on emergency power. Service Disruption Typically, hospital campuses have fiber infrastructure coming into the campus from a service provider. The fiber-based core network can support files of any size and the future needs of the organization. It would be unusual if the fiber infrastructure were under the hospital's influence once it left the hospital property; therefore the risk of service disruption is not within the hospital's control. Service disruption can also occur with the internal fiber distribution within network closets. Vertical distribution of data occurs between floors through the network closets. Failure or disruption of the vertical data path is possible due to numerous reasons. Recommendations: The best way to mitigate service disruption associated with the fiber infrastructure is to design the network to be route-diverse and have redundant fiber lines running to and from every key point of presence - consider multiple service providers for your institution. This is easier to do in developed metropolitan areas, as there are usually multiple vendor choices for site connectivity. In less developed areas, alternatives such as redundant lines from a single provider coming from different routes to the hospital can be implemented. To reduce network closet service disruptions, design redundant vertical data pathways that are physically separated from each other so that if one loop fails, there is no disruption in service for EMR or other data applications. This can be accomplished by running the data loops in the same closet but with some separation, or by running them in different areas of the hospital. Network Closets In the past, network closets were rarely planned in the design of a building. Core network closets should not be closets and their location should be secure. Many of today s network closets don t meet the standards for data communication rooms or telecommunications rooms (DCR/TRs). Recommendations: A DCR/TR should meet the minimum requirements of the ANSI/TIA/EIA-568-B standard. Each closet should be powered by nonassociated, separate LC emergency power. In the event of one room having any type of failure, the other rooms can manage the network load. This type of basic core design allows maintenance to be performed on the network equipment without taking out the entire network. Equipment Failure An EMR system supports patient care and if it goes down, patient care is severely impacted. The challenge for IT is to ensure that the end user retains access to EMRs even in the case of an equipment failure. Recommendations: One of the key elements associated with EMR readiness planning is redundancy. Implementing multiple levels of system redundancy stops single points of network failure between any individual user and the EMR application: vii Mesh the network access for each department across multiple network switches. Buy redundant EMR database servers that will continue to work even if the main EMR server fails. Cluster all production environments to allow for one cluster to be down without affecting the other cluster(s). Nexus White Paper EMR Infrastructure Readiness Do not duplicate or distribute without Nexus prior consent. 6

7 Mirror all data in real time to a second hot data center running a duplicate instance of the production environment for the sole purpose of disaster recovery. Complete data backups to a disk library. Complete data backups to tape and store the tape offsite. Have surplus hot routers available. Implement a distributed read only contingency system that allows providers to view static medical records. This data can be viewed on-line or printed and distributed. If it is to be viewed on-line then contingency computers need to be identified. Business Continuity Plans A Business Continuity plan is needed to ensure the business can continue operations in the event of a disaster. This includes keeping the business running, recovering lost data, testing of backup procedures and replacement of equipment. It encompasses a coordinated strategy that involves plans, procedures and technical measures to enable the recovery of systems, operations, and data after a disruption. HIPAA calls for organizations to maintain three separate plans related to disaster recovery. A data backup plan that focuses on procedures for creating and maintaining back-ups of electronic protected health information. A disaster recovery plan that documents the inventory of all critical data and vital systems and the procedures used to restore data to facilitate the recovery of capabilities at an alternate site in the event of fire, vandalism, natural disaster, or system failure. An emergency mode operations plan that details how the organization will continue to operate after a disaster, such as a fire or flood. of contingency planning. viii These seven key steps for contingency planning are: Develop the contingency planning policy statement Conduct the business impact analysis (BIA) Identify preventive controls Develop recovery strategies Plan testing, training, and exercises Plan maintenance A CIO or CTO should not underestimate the importance of the processes and technology infrastructure supporting the EMR and clinical applications. The growing adoption of EMR systems and the exponential accumulation of patient data place an increased demand on digital storage. Storage solutions will be critical for managing the increase in data, and virtualization of servers, storage and clients will be necessary in order to maximize the performance and efficiency of IT investments. The compliance and security issues surrounding ephi require the implementation of new policies and procedures and access control solutions that encompass a wide range of scenarios to manage who is accessing what data and how it is being transmitted, used, and stored. The need for 24/7 access to patient data necessitates resiliency and redundancy in the infrastructure. Infrastructure assessments covering the data center, networks, endpoints, desktop storage and virtualization and the development of an upgrade plan should be performed prior to, or concurrently with, the electronic medical record (EMR) vendor selection process. My final recommendation is to engage a vendor experienced in EMR infrastructure readiness and medical grade networks to provide an experienced perspective to the assessments and subsequent plans. Recommendations: The infrastructure to support an organization s business continuity and disaster recovery plan can take on different features depending on the business drivers. The National Institute of Standards and Technology (NIST) recommends following seven key steps to address the requirements Nexus White Paper EMR Infrastructure Readiness Do not duplicate or distribute without Nexus prior consent. 7

8 EHR Reference Architecture Core Storage / Fabric / Virtualization Application Delivery Desktop Virtualization Framework Client Access VmWare MS Servers Cache Shadow 3 rd Party Systems Relay Server Print Server OLTP Production/ Replica SAN Storage VmWare Replication Cache or SAN SAN Storage VmWare View EHR Application Citrix XenApp Web Servers Authentication ETL Disaster Recovery OLAP Reporting Shadow RDBMS Business Objects Enterprise Servers VmWare Virtualization Mid Range Virtualization MS Servers Relay Server BLOB Print Server Comm/Proxy Interconnect OLTP Production Training Failover QA Development Authentication VmWare Virtualization VmWare View EHR Application Citrix XenApp Web Servers SSO Output Printers Custom Printers Clients (BYOD) Thin Client Terminal Client Tablet Laptop Smartphone Workstation Browser Data Center Datacenter LAN WAN Wireless / LAN Clinical Delivery Network Audit / Security / Compliance Denotes a single clinical payload, dynamic network layering required to isolate traffic styles ( public, business, guest, medical, biomedical ) BYOD: Ability to leverage Multiple Device styles both secured and nonsecured for clinical content delivery Virtualization Leveraged to replicate engine payloads across portfolio. Synchronized for recovery. Core clinical data replicated to meet SLA agreements. i Healthcare Inspection, VistA Outages Affecting Patient Care, Office of Risk Management and Incident Response, VA Office of Inspector General, December 3, 2009, p ii (d) Standard: Person or entity authentication. [Federal Register, 68:34, p. 8379] iii Server Virtualization in Healthcare IT, Colin Steele, Senior Site Editor. iv How is Server Virtualization Technology Used In Healthcare?, Staff Contributor. v Opinion Article: Establishing the EMR Infrastructure, Renzo Taal, March 25, vi Forrester Consulting Defining And Measuring IT Efficiency: Maximizing Return On Storage Investments, March 2011 p. 16 vii August 11, 2009 Edgar D. Staren, MD, Senior Vice President for Clinical Affairs and Chief Medical Officer, Cancer Treatment Centers of America and Chad A. Eckes, CIO, Cancer Treatment Centers of America viii p. 4-6 Nexus White Paper EMR Infrastructure Readiness Do not duplicate or distribute without Nexus prior consent. 8

Electronic Medical Record infrastructure readiness

Electronic Medical Record infrastructure readiness healthcare Electronic Medical Record infrastructure readiness An extended outage of an EMR system has far-reaching implications for patient care and safety as well as operations. An often-overlooked aspect

More information

SAN Conceptual and Design Basics

SAN Conceptual and Design Basics TECHNICAL NOTE VMware Infrastructure 3 SAN Conceptual and Design Basics VMware ESX Server can be used in conjunction with a SAN (storage area network), a specialized high speed network that connects computer

More information

AL RAFEE ENTERPRISES Solutions & Expertise.

AL RAFEE ENTERPRISES Solutions & Expertise. AL RAFEE ENTERPRISES Solutions & Expertise. Virtualization Al Rafee has strategically made substantial investment in building up a large end to end portfolio of Virtualization across the entire IT infrastructure

More information

WHITE PAPER. HIPAA-Compliant Data Backup and Disaster Recovery

WHITE PAPER. HIPAA-Compliant Data Backup and Disaster Recovery WHITE PAPER HIPAA-Compliant Data Backup and Disaster Recovery DOCUMENT INFORMATION HIPAA-Compliant Data Backup and Disaster Recovery PRINTED March 2011 COPYRIGHT Copyright 2011 VaultLogix, LLC. All Rights

More information

IT Networking and Security

IT Networking and Security elearning Course Outlines IT Networking and Security powered by Calibrate elearning Course Outline CompTIA A+ 801: Fundamentals of Computer Hardware/Software www.medallionlearning.com Fundamentals of Computer

More information

SUBJECT: SECURITY OF ELECTRONIC MEDICAL RECORDS COMPLIANCE WITH THE HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT OF 1996 (HIPAA)

SUBJECT: SECURITY OF ELECTRONIC MEDICAL RECORDS COMPLIANCE WITH THE HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT OF 1996 (HIPAA) UNIVERSITY OF PITTSBURGH POLICY SUBJECT: SECURITY OF ELECTRONIC MEDICAL RECORDS COMPLIANCE WITH THE HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT OF 1996 (HIPAA) DATE: March 18, 2005 I. SCOPE This

More information

MSP Service Matrix. Servers

MSP Service Matrix. Servers Servers MSP Service Matrix Microsoft Windows O/S Patching - Patches automatically updated on a regular basis to the customer's servers and desktops. MS Baseline Analyzer and MS WSUS Server used Server

More information

Solutions for Health Insurance Portability and Accountability Act (HIPAA) Compliance

Solutions for Health Insurance Portability and Accountability Act (HIPAA) Compliance White Paper Solutions for Health Insurance Portability and Accountability Act (HIPAA) Compliance Troy Herrera Sr. Field Solutions Manager Juniper Networks, Inc. 1194 North Mathilda Avenue Sunnyvale, CA

More information

NewYork-Presbyterian Hospital Sites: All Centers Hospital Policies and Procedures Manual Policy Number: I240 Page 1 of 9

NewYork-Presbyterian Hospital Sites: All Centers Hospital Policies and Procedures Manual Policy Number: I240 Page 1 of 9 Page 1 of 9 TITLE: INFORMATION SECURITY: DEVICE AND MEDIA CONTROLS POLICY: Reasonable steps are taken to protect, account for, properly store, back up, encrypt and dispose of hardware, paper and electronic

More information

Blackboard Collaborate Web Conferencing Hosted Environment Technical Infrastructure and Security

Blackboard Collaborate Web Conferencing Hosted Environment Technical Infrastructure and Security Overview Blackboard Collaborate Web Conferencing Hosted Environment Technical Infrastructure and Security Blackboard Collaborate web conferencing is available in a hosted environment and this document

More information

Information Technology Security Procedures

Information Technology Security Procedures Information Technology Security Procedures Prepared By: Paul Athaide Date Prepared: Dec 1, 2010 Revised By: Paul Athaide Date Revised: September 20, 2012 Version 1.2 Contents 1. Policy Procedures... 3

More information

Williamson County Technology Services Technology Project Questionnaire for Vendor (To be filled out withprospective solution provider)

Williamson County Technology Services Technology Project Questionnaire for Vendor (To be filled out withprospective solution provider) Williamson County Technology Services Technology Project Questionnaire for Vendor (To be filled out withprospective solution provider) General Project Questions Please provide the proposed timeline estimate:

More information

PROTECTION AND SYSTEM MAINTENANCE COMPUTER AND COMUNICATION SYSTEM OF EXECUTIVE COUNCIL OF AUTONOMOUS PROVINCE OF VOJVODINA.

PROTECTION AND SYSTEM MAINTENANCE COMPUTER AND COMUNICATION SYSTEM OF EXECUTIVE COUNCIL OF AUTONOMOUS PROVINCE OF VOJVODINA. PROTECTION AND SYSTEM MAINTENANCE COMPUTER AND COMUNICATION SYSTEM OF EXECUTIVE COUNCIL OF AUTONOMOUS PROVINCE OF VOJVODINA Milan Paroški 1, Nenad Petrović, Rade Ćirić 2 1 Provincial Authorities Administrative

More information

Things You Need to Know About Cloud Backup

Things You Need to Know About Cloud Backup Things You Need to Know About Cloud Backup Over the last decade, cloud backup, recovery and restore (BURR) options have emerged as a secure, cost-effective and reliable method of safeguarding the increasing

More information

Created By: 2009 Windows Server Security Best Practices Committee. Revised By: 2014 Windows Server Security Best Practices Committee

Created By: 2009 Windows Server Security Best Practices Committee. Revised By: 2014 Windows Server Security Best Practices Committee Windows Server Security Best Practices Initial Document Created By: 2009 Windows Server Security Best Practices Committee Document Creation Date: August 21, 2009 Revision Revised By: 2014 Windows Server

More information

Sage Intergy 6.10 Architecture Guide

Sage Intergy 6.10 Architecture Guide Reference Confidential This document and the information it contains are the confidential information of Sage. Neither this document nor the information it contains may be disclosed to any third party

More information

Mapping Your Path to the Cloud. A Guide to Getting your Dental Practice Set to Transition to Cloud-Based Practice Management Software.

Mapping Your Path to the Cloud. A Guide to Getting your Dental Practice Set to Transition to Cloud-Based Practice Management Software. Mapping Your Path to the Cloud A Guide to Getting your Dental Practice Set to Transition to Cloud-Based Practice Management Software. Table of Contents Why the Cloud? Mapping Your Path to the Cloud...4

More information

Cloud Management. Overview. Cloud Managed Networks

Cloud Management. Overview. Cloud Managed Networks Datasheet Cloud Management Cloud Management Overview Meraki s cloud based management provides centralized visibility & control over Meraki s wired & wireless networking hardware, without the cost and complexity

More information

Table of Contents...2 Introduction...3 Mission of IT...3 Primary Service Delivery Objectives...3 Availability of Systems... 3. Improve Processes...

Table of Contents...2 Introduction...3 Mission of IT...3 Primary Service Delivery Objectives...3 Availability of Systems... 3. Improve Processes... Table of Contents Table of Contents...2 Introduction...3 Mission of IT...3 Primary Service Delivery Objectives...3 Availability of Systems... 3 Improve Processes... 3 Innovation... 4 IT Planning & Alignment

More information

Table of Contents Table of Contents...2 Introduction...3 Mission of IT...3 Primary Service Delivery Objectives...3 Availability of Systems...

Table of Contents Table of Contents...2 Introduction...3 Mission of IT...3 Primary Service Delivery Objectives...3 Availability of Systems... Table of Contents Table of Contents...2 Introduction...3 Mission of IT...3 Primary Service Delivery Objectives...3 Availability of Systems...3 Improve Processes...4 Innovation...4 IT Planning & Alignment

More information

City of Coral Gables

City of Coral Gables City of Coral Gables Information Technology Department IT TECHNICAL SUPPORT DIVISION Infrastructure Upgrade Plan Systems, Applications, Network, and Telecommunications Infrastructure OVERVIEW Last revision:

More information

Back to the Future: Securing your Unwired Enterprise

Back to the Future: Securing your Unwired Enterprise Back to the Future: Securing your Unwired Enterprise By Manoj Kumar Kunta, Global Practice Leader - Security Back to the Future: Securing your Unwired Enterprise The advent of smartphones and tablets has

More information

INSIDE. Preventing Data Loss. > Disaster Recovery Types and Categories. > Disaster Recovery Site Types. > Disaster Recovery Procedure Lists

INSIDE. Preventing Data Loss. > Disaster Recovery Types and Categories. > Disaster Recovery Site Types. > Disaster Recovery Procedure Lists Preventing Data Loss INSIDE > Disaster Recovery Types and Categories > Disaster Recovery Site Types > Disaster Recovery Procedure Lists > Business Continuity Plan 1 Preventing Data Loss White Paper Overview

More information

Microsoft SQL Server 2008 R2 Enterprise Edition and Microsoft SharePoint Server 2010

Microsoft SQL Server 2008 R2 Enterprise Edition and Microsoft SharePoint Server 2010 Microsoft SQL Server 2008 R2 Enterprise Edition and Microsoft SharePoint Server 2010 Better Together Writer: Bill Baer, Technical Product Manager, SharePoint Product Group Technical Reviewers: Steve Peschka,

More information

HERO-DefendeRx & Secure-Cloud Overview

HERO-DefendeRx & Secure-Cloud Overview Failback/Restore-Should a failure occur, HEROware manages the Failback and Restore process for you. Please contact HEROware technical support to schedule your restoration process. HEROware s goal is simple,

More information

Keyfort Cloud Services (KCS)

Keyfort Cloud Services (KCS) Keyfort Cloud Services (KCS) Data Location, Security & Privacy 1. Executive Summary The purposes of this document is to provide a common understanding of the data location, security, privacy, resiliency

More information

7i Imaging on Demand PACS Solution FAQ s

7i Imaging on Demand PACS Solution FAQ s 7i Imaging on Demand PACS Solution FAQ s Standards: 1. Do you use any proprietary software to manage the images? No, our image management software manages the images and is fully DICOM compliant with no

More information

Security and Managed Services

Security and Managed Services iconnect Cloud Archive System Overview Security and Managed Services iconnect Cloud Archive (formerly known as Merge Honeycomb ) iconnect Cloud Archive offers cloud-based storage for medical images. Images

More information

IT Networking and Security

IT Networking and Security elearning Course Outlines IT Networking and Security powered by Calibrate elearning Course Outline CompTIA A+ 801: Fundamentals of Computer Hardware/Software powered by Calibrate www.medallionlearning.com

More information

CONSUMERIZATION OF IT BYOD and Cloud-based File Storage

CONSUMERIZATION OF IT BYOD and Cloud-based File Storage CONSUMERIZATION OF IT BYOD and Cloud-based File Storage Moderator: John Payne, Principal Consultant, Pueblo Technology Group, Inc. Speakers: Royce Holden, Director of Information Technology, Greater Asheville

More information

Securing Patient Data in Today s Mobilized Healthcare Industry. A Good Technology Whitepaper

Securing Patient Data in Today s Mobilized Healthcare Industry. A Good Technology Whitepaper Securing Patient Data in Today s Mobilized Healthcare Industry Securing Patient Data in Today s Mobilized Healthcare Industry 866-7-BE-GOOD good.com 2 Contents Executive Summary The Role of Smartphones

More information

Business Continuity & Recovery Plan Summary

Business Continuity & Recovery Plan Summary Introduction An organization s ability to survive a significant business interruption is determined by the company s ability to develop, implement, and maintain viable recovery and business continuity

More information

ICT Category Sub Category Description Architecture and Design

ICT Category Sub Category Description Architecture and Design A A01 Architecture and Design Architecture and Design Enterprise & Business Architecture A02 Architecture and Design Information Architecture A03 Architecture and Design Solution Architecture B Benchmarking

More information

HIPAA Security Alert

HIPAA Security Alert Shipman & Goodwin LLP HIPAA Security Alert July 2008 EXECUTIVE GUIDANCE HIPAA SECURITY COMPLIANCE How would your organization s senior management respond to CMS or OIG inquiries about health information

More information

Exhibit B5b South Dakota. Vendor Questions COTS Software Set

Exhibit B5b South Dakota. Vendor Questions COTS Software Set Appendix C Vendor Questions Anything t Applicable should be marked NA. Vendor Questions COTS Software Set Infrastructure 1. Typically the State of South Dakota prefers to host all systems. In the event

More information

WHO ARE WE AND WHAT WE DO?

WHO ARE WE AND WHAT WE DO? 1 WHO ARE WE AND WHAT WE DO? itgroup was founded in 2010 through integration of company Net Service s 2003, modern IT management platforms and new business concept. We passed a long way and become leading

More information

Traditionally, a typical SAN topology uses fibre channel switch wiring while a typical NAS topology uses TCP/IP protocol over common networking

Traditionally, a typical SAN topology uses fibre channel switch wiring while a typical NAS topology uses TCP/IP protocol over common networking Network Storage for Business Continuity and Disaster Recovery and Home Media White Paper Abstract Network storage is a complex IT discipline that includes a multitude of concepts and technologies, like

More information

Ovation Security Center Data Sheet

Ovation Security Center Data Sheet Features Scans for vulnerabilities Discovers assets Deploys security patches transparently Allows only white-listed applications to run in workstations Provides virus protection for Ovation Windows workstations

More information

SQL Server Storage Best Practice Discussion Dell EqualLogic

SQL Server Storage Best Practice Discussion Dell EqualLogic SQL Server Storage Best Practice Discussion Dell EqualLogic What s keeping you up at night? Managing the demands of a SQL environment Risk Cost Data loss Application unavailability Data growth SQL Server

More information

Client Hardware and Infrastructure Suggested Best Practices

Client Hardware and Infrastructure Suggested Best Practices Client Hardware and Infrastructure Suggested Best Practices While it is the responsibility of our Clients to support their hardware and infrastructure, the Pretty Good Practices below are provided for

More information

custom hosting for how you do business

custom hosting for how you do business custom hosting for how you do business 24775 League Island Boulevard Philadelphia PA 19112 gibraltarit.com 866.410.4427 Gibraltar s replicated cloud architecture and PCI/HIPAA compliant data centers provide

More information

Enterprise Single Sign-On SOS. The Critical Questions Every Company Needs to Ask

Enterprise Single Sign-On SOS. The Critical Questions Every Company Needs to Ask Enterprise Single Sign-On SOS The Critical Questions Every Company Needs to Ask Enterprise Single Sign-On: The Critical Questions Every Company Needs to Ask 1 Table of Contents Introduction 2 Application

More information

TELEHEALTH TECHNOLOGY SUPPORT SERVICES

TELEHEALTH TECHNOLOGY SUPPORT SERVICES CDW HEALTHCARE WE GET IT HOW WE DO IT. TELEHEALTH TECHNOLOGY SUPPORT SERVICES CDW Healthcare s services can help you get the most from telehealth technology to improve collaboration and quality of care

More information

White Paper. Prepared by: Neil Shah Director, Product Management March, 2014 Version: 1. Copyright 2014, ezdi, LLC.

White Paper. Prepared by: Neil Shah Director, Product Management March, 2014 Version: 1. Copyright 2014, ezdi, LLC. White Paper ezcac: HIPAA Compliant Cloud Solution Prepared by: Neil Shah Director, Product Management March, 2014 Version: 1 Copyright 2014, ezdi, LLC. TECHNICAL SAFEGUARDS Access Control 164.312 (a) (1)

More information

Autodesk PLM 360 Security Whitepaper

Autodesk PLM 360 Security Whitepaper Autodesk PLM 360 Autodesk PLM 360 Security Whitepaper May 1, 2015 trust.autodesk.com Contents Introduction... 1 Document Purpose... 1 Cloud Operations... 1 High Availability... 1 Physical Infrastructure

More information

An Oracle White Paper December 2010. Leveraging Oracle Enterprise Single Sign-On Suite Plus to Achieve HIPAA Compliance

An Oracle White Paper December 2010. Leveraging Oracle Enterprise Single Sign-On Suite Plus to Achieve HIPAA Compliance An Oracle White Paper December 2010 Leveraging Oracle Enterprise Single Sign-On Suite Plus to Achieve HIPAA Compliance Executive Overview... 1 Health Information Portability and Accountability Act Security

More information

Storage Guardian Remote Backup Restore and Archive Services

Storage Guardian Remote Backup Restore and Archive Services Storage Guardian Remote Backup Restore and Archive Services Storage Guardian is the unique alternative to traditional backup methods, replacing conventional tapebased backup systems with a fully automated,

More information

Supplier Information Security Addendum for GE Restricted Data

Supplier Information Security Addendum for GE Restricted Data Supplier Information Security Addendum for GE Restricted Data This Supplier Information Security Addendum lists the security controls that GE Suppliers are required to adopt when accessing, processing,

More information

Enterprise Desktop Solutions: VMware View 4.5

Enterprise Desktop Solutions: VMware View 4.5 C H E A T S H E E T Enterprise Desktop Solutions: What is VMware View? VMware View 4.5 is the leading desktop virtualization solution, built for delivering desktops as a managed service from the platform

More information

TECHNICAL SECURITY AND DATA BACKUP POLICY

TECHNICAL SECURITY AND DATA BACKUP POLICY TECHNICAL SECURITY AND DATA BACKUP POLICY PURPOSE Effective technical security depends not only on technical measures, but also on appropriate policies and procedures and on good user education and training.

More information

IBM Tivoli Storage Manager

IBM Tivoli Storage Manager Help maintain business continuity through efficient and effective storage management IBM Tivoli Storage Manager Highlights Increase business continuity by shortening backup and recovery times and maximizing

More information

Why SaaS (Software as a Service) and not COTS (Commercial Off The Shelf software)?

Why SaaS (Software as a Service) and not COTS (Commercial Off The Shelf software)? SaaS vs. COTS Why SaaS (Software as a Service) and not COTS (Commercial Off The Shelf software)? Unlike COTS solutions, SIMCO s CERDAAC is software that is offered as a service (SaaS). This offers several

More information

Enabling Fast and Secure Clinician Workflows with One-Touch Desktop Roaming W H I T E P A P E R

Enabling Fast and Secure Clinician Workflows with One-Touch Desktop Roaming W H I T E P A P E R Enabling Fast and Secure Clinician Workflows with One-Touch Desktop Roaming W H I T E P A P E R Table of Contents Introduction.......................................................... 3 The Challenge

More information

Information Technology 2016-2021 Strategic Plan

Information Technology 2016-2021 Strategic Plan Information Technology 2016-2021 Strategic Plan Draft Table of Contents Table of Contents... 3 Introduction... 4 Mission of IT... 4 Primary Service Delivery Objectives... 4 Availability of Systems...

More information

Retention & Destruction

Retention & Destruction Last Updated: March 28, 2014 This document sets forth the security policies and procedures for WealthEngine, Inc. ( WealthEngine or the Company ). A. Retention & Destruction Retention & Destruction of

More information

Informix Dynamic Server May 2007. Availability Solutions with Informix Dynamic Server 11

Informix Dynamic Server May 2007. Availability Solutions with Informix Dynamic Server 11 Informix Dynamic Server May 2007 Availability Solutions with Informix Dynamic Server 11 1 Availability Solutions with IBM Informix Dynamic Server 11.10 Madison Pruet Ajay Gupta The addition of Multi-node

More information

The Business Value of a Comprehensive All-in-One Data Protection Solution for Your Organization

The Business Value of a Comprehensive All-in-One Data Protection Solution for Your Organization The Business Value of a Comprehensive All-in-One Data Protection Solution for Your Organization You have critical data scattered throughout your organization on back-office servers, desktops, mobile endpoints

More information

Expert Reference Series of White Papers. Understanding Data Centers and Cloud Computing

Expert Reference Series of White Papers. Understanding Data Centers and Cloud Computing Expert Reference Series of White Papers Understanding Data Centers and Cloud Computing 1-800-COURSES www.globalknowledge.com Understanding Data Centers and Cloud Computing Paul Stryer, Global Knowledge

More information

Optimize Your Microsoft Infrastructure Leveraging Exinda s Unified Performance Management

Optimize Your Microsoft Infrastructure Leveraging Exinda s Unified Performance Management Optimize Your Microsoft Infrastructure Leveraging Exinda s Unified Performance Management Optimize Your Microsoft Infrastructure Leveraging Exinda s Unified Performance Management Executive Summary Organizations

More information

Itron Cloud Services Offering

Itron Cloud Services Offering Itron Cloud Services Offering WHITE PAPER TABLE OF CONTENTS Introduction... 3 Types of Services... 3 Software as a Service (SaaS)...3 Managed Services...3 On-site Managed Services...3 Benefits... 3 Infrastructure...

More information

Giving Voice to the Virtual Desktop. A Mitel and VMware White Paper

Giving Voice to the Virtual Desktop. A Mitel and VMware White Paper Giving Voice to the Virtual Desktop For the first time ever, Unified Communications (UC) joins other mission-critical applications on users cloud-based desktops A Mitel and VMware White Paper Mitel Virtualized

More information

Healthcare Solution Brief. Simpli-fi Point of Care Solution Improving patient care with a simple, cost-effective and resilient wireless network

Healthcare Solution Brief. Simpli-fi Point of Care Solution Improving patient care with a simple, cost-effective and resilient wireless network Healthcare Solution Brief Simpli-fi Point of Care Solution Improving patient care with a simple, cost-effective and resilient wireless network Simpli-fi Point of Care with Aerohive Solutions At A Glance

More information

Implementing HIPAA Compliance with ScriptLogic

Implementing HIPAA Compliance with ScriptLogic Implementing HIPAA Compliance with ScriptLogic A ScriptLogic Product Positioning Paper By Nick Cavalancia 1.800.424.9411 www.scriptlogic.com Table of Contents INTRODUCTION... 3 HIPAA BACKGROUND... 3 ADMINISTRATIVE

More information

EHR Implementation: What you need to know to have a successful project: Part 2. Bruce Kleaveland President Kleaveland Consulting, Inc.

EHR Implementation: What you need to know to have a successful project: Part 2. Bruce Kleaveland President Kleaveland Consulting, Inc. EHR Implementation: What you need to know to have a successful project: Part 2. Bruce Kleaveland President Kleaveland Consulting, Inc. Learning Objectives: Recognize key EHR hardware & network components

More information

SWAP EXECUTION FACILITY OPERATIONAL CAPABILITY TECHNOLOGY QUESTIONNAIRE

SWAP EXECUTION FACILITY OPERATIONAL CAPABILITY TECHNOLOGY QUESTIONNAIRE SWAP EXECUTION FACILITY OPERATIONAL CAPABILITY TECHNOLOGY QUESTIONNAIRE Please provide all relevant documents responsive to the information requests listed within each area below. In addition to the specific

More information

Highly Available Mobile Services Infrastructure Using Oracle Berkeley DB

Highly Available Mobile Services Infrastructure Using Oracle Berkeley DB Highly Available Mobile Services Infrastructure Using Oracle Berkeley DB Executive Summary Oracle Berkeley DB is used in a wide variety of carrier-grade mobile infrastructure systems. Berkeley DB provides

More information

CA Cloud Overview Benefits of the Hyper-V Cloud

CA Cloud Overview Benefits of the Hyper-V Cloud Benefits of the Hyper-V Cloud For more information, please contact: Email: sales@canadianwebhosting.com Ph: 888-821-7888 Canadian Web Hosting (www.canadianwebhosting.com) is an independent company, hereinafter

More information

WHITEPAPER. Addressing Them with Secure Network Access Control. Executive Summary... An Evolving Network Environment... 2

WHITEPAPER. Addressing Them with Secure Network Access Control. Executive Summary... An Evolving Network Environment... 2 WHITEPAPER Top 4 Network Security Challenges in Healthcare Addressing Them with Secure Network Access Control Executive Summary... 1 Top 4 Network Security Challenges Addressing Security Challenges with

More information

BACKUP SECURITY GUIDELINE

BACKUP SECURITY GUIDELINE Section: Information Security Revised: December 2004 Guideline: Description: Backup Security Guidelines: are recommended processes, models, or actions to assist with implementing procedures with respect

More information

RAS Associates, Inc. Systems Development Proposal. Scott Klarman. March 15, 2009

RAS Associates, Inc. Systems Development Proposal. Scott Klarman. March 15, 2009 Systems Development Proposal Scott Klarman March 15, 2009 Systems Development Proposal Page 2 Planning Objective: RAS Associates will be working to acquire a second location in Detroit to add to their

More information

Network Technology (10101)

Network Technology (10101) Network Technology (10101) Rationale Statement: The goal of this course is to help students recognize the significant impact of computer networking in their lives. Virtually any career involves the use

More information

IBM Internet Security Systems. The IBM Internet Security Systems approach for Health Insurance Portability and Accountability Act compliance overview

IBM Internet Security Systems. The IBM Internet Security Systems approach for Health Insurance Portability and Accountability Act compliance overview IBM Internet Security Systems The IBM Internet Security Systems approach for Health Insurance Portability and Accountability Act compliance overview Health Insurance Portability and Accountability Act

More information

Oracle Maps Cloud Service Enterprise Hosting and Delivery Policies Effective Date: October 1, 2015 Version 1.0

Oracle Maps Cloud Service Enterprise Hosting and Delivery Policies Effective Date: October 1, 2015 Version 1.0 Oracle Maps Cloud Service Enterprise Hosting and Delivery Policies Effective Date: October 1, 2015 Version 1.0 Unless otherwise stated, these Oracle Maps Cloud Service Enterprise Hosting and Delivery Policies

More information

HIPAA Security. 2 Security Standards: Administrative Safeguards. Security Topics

HIPAA Security. 2 Security Standards: Administrative Safeguards. Security Topics HIPAA Security SERIES Security Topics 1. Security 101 for Covered Entities 5. 2. Security Standards - Organizational, Security Policies Standards & Procedures, - Administrative and Documentation Safeguards

More information

Electronic Records Storage Options and Overview

Electronic Records Storage Options and Overview Electronic Records Storage Options and Overview www.archives.nysed.gov Objectives Understand the options for electronic records storage, including cloud-based storage Evaluate the options best suited for

More information

Delivering Epic Hyperspace Through VMware View Using Kiosk Mode and Zero Clients

Delivering Epic Hyperspace Through VMware View Using Kiosk Mode and Zero Clients Delivering Epic Hyperspace Through VMware View Using Kiosk Mode and Zero Clients Reference Implementation for a VMware Point-of-Care Solution WHITE PAPER About VMware Reference Implementations VMware Reference

More information

June 2009. Blade.org 2009 ALL RIGHTS RESERVED

June 2009. Blade.org 2009 ALL RIGHTS RESERVED Contributions for this vendor neutral technology paper have been provided by Blade.org members including NetApp, BLADE Network Technologies, and Double-Take Software. June 2009 Blade.org 2009 ALL RIGHTS

More information

COMPARING STORAGE AREA NETWORKS AND NETWORK ATTACHED STORAGE

COMPARING STORAGE AREA NETWORKS AND NETWORK ATTACHED STORAGE COMPARING STORAGE AREA NETWORKS AND NETWORK ATTACHED STORAGE Complementary technologies provide unique advantages over traditional storage architectures Often seen as competing technologies, Storage Area

More information

Universal Network Access Policy

Universal Network Access Policy Universal Network Access Policy Purpose Poynton Workmens Club makes extensive use of network ed Information Technology resources to support its research and administration functions and provides a variety

More information

'Namgis Information Technology Policies

'Namgis Information Technology Policies 'Namgis Information Technology Policies Summary August 8th 2011 Government Security Policies CONFIDENTIAL Page 2 of 17 Contents... 5 Architecture Policy... 5 Backup Policy... 6 Data Policy... 7 Data Classification

More information

MANDATORY EMR FUNDING ELIGIBILITY SCHEDULE

MANDATORY EMR FUNDING ELIGIBILITY SCHEDULE MANDATORY EMR FUNDING ELIGIBILITY SCHEDULE The following terms and conditions form a part of the terms and conditions of the contract to which it is attached as a schedule. The subscriber/licensee (in

More information

DESIGNATED CONTRACT MARKET OPERATIONAL CAPABILITY TECHNOLOGY QUESTIONNAIRE

DESIGNATED CONTRACT MARKET OPERATIONAL CAPABILITY TECHNOLOGY QUESTIONNAIRE DESIGNATED CONTRACT MARKET OPERATIONAL CAPABILITY TECHNOLOGY QUESTIONNAIRE Please provide all relevant documents responsive to the information requests listed within each area below. In addition to the

More information

Everything You Need to Know About Network Failover

Everything You Need to Know About Network Failover Everything You Need to Know About Network Failover Worry-Proof Internet 2800 Campus Drive Suite 140 Plymouth, MN 55441 Phone (763) 694-9949 Toll Free (800) 669-6242 Overview Everything You Need to Know

More information

Technical Standards for Information Security Measures for the Central Government Computer Systems

Technical Standards for Information Security Measures for the Central Government Computer Systems Technical Standards for Information Security Measures for the Central Government Computer Systems April 21, 2011 Established by the Information Security Policy Council Table of Contents Chapter 2.1 General...

More information

Top Ten Technology Risks Facing Colleges and Universities

Top Ten Technology Risks Facing Colleges and Universities Top Ten Technology Risks Facing Colleges and Universities Chris Watson, MBA, CISA, CRISC Manager, Internal Audit and Risk Advisory Services cwatson@schneiderdowns.com April 23, 2012 Overview Technology

More information

Key Steps to a Secure Remote Workforce

Key Steps to a Secure Remote Workforce Key Steps to a Secure Remote Workforce Telecommuting benefits the employee and the company, the community and the environment. With the right security measures in place, there s no need to delay in creating

More information

Ensuring HIPAA Compliance with Computer BYTES Online Backup and Archiving Services

Ensuring HIPAA Compliance with Computer BYTES Online Backup and Archiving Services Ensuring HIPAA Compliance with Computer BYTES Online Backup and Archiving Services Page 2 of 8 Introduction Patient privacy has become a major topic of concern over the past several years. With the majority

More information

For more information on how to build a HIPAA-compliant wireless network with Lutrum, please contact us today! www.lutrum.

For more information on how to build a HIPAA-compliant wireless network with Lutrum, please contact us today! www.lutrum. For more information on how to build a HIPAA-compliant wireless network with Lutrum, please contact us today! www.lutrum.com 844-644-4600 This publication describes the implications of HIPAA (the Health

More information

HIPAA Security Series

HIPAA Security Series 7 Security Standards: Implementation for the Small Provider What is the Security Series? The security series of papers provides guidance from the Centers for Medicare & Medicaid Services (CMS) on the rule

More information

Fax Server Cluster Configuration

Fax Server Cluster Configuration Fax Server Cluster Configuration Low Complexity, Out of the Box Server Clustering for Reliable and Scalable Enterprise Fax Deployment www.softlinx.com Table of Contents INTRODUCTION... 3 REPLIXFAX SYSTEM

More information

Why Cloud CompuTing ThreaTens midsized enterprises and WhaT To do about it

Why Cloud CompuTing ThreaTens midsized enterprises and WhaT To do about it The Cloud Threat Why Cloud CompuTing ThreaTens midsized enterprises and WhaT To do about it This white paper outlines the concerns that often prevent midsized enterprises from taking advantage of the Cloud.

More information

IT Assessment Report. Prepared by: Date: BRI Works www.bri.works 321 East Main Street, Suite 200 Charlottesville VA 22902 434.951.

IT Assessment Report. Prepared by: Date: BRI Works www.bri.works 321 East Main Street, Suite 200 Charlottesville VA 22902 434.951. IT Assessment Report Prepared by: Date: BRI Works www.bri.works 321 East Main Street, Suite 200 Charlottesville VA 22902 434.951.7979 Table of Contents Executive Summary 3 IT Summary 3 Assessment Goal

More information

HIPAA Compliance for the Wireless LAN

HIPAA Compliance for the Wireless LAN White Paper HIPAA Compliance for the Wireless LAN JUNE 2015 This publication describes the implications of HIPAA (the Health Insurance Portability and Accountability Act of 1996) on a wireless LAN solution,

More information

HIPAA SECURITY RISK ASSESSMENT SMALL PHYSICIAN PRACTICE

HIPAA SECURITY RISK ASSESSMENT SMALL PHYSICIAN PRACTICE HIPAA SECURITY RISK ASSESSMENT SMALL PHYSICIAN PRACTICE How to Use this Assessment The following risk assessment provides you with a series of questions to help you prioritize the development and implementation

More information

Backup and Redundancy

Backup and Redundancy Backup and Redundancy White Paper NEC s UC for Business Backup and Redundancy allow businesses to operate with confidence, providing security for themselves and their customers. When a server goes down

More information

North Florida Community College

North Florida Community College North Florida Community College Technology Plan Table of Contents Executive Summary... 3 Technology Vision... 5 Annual Initiatives... 6 2010 Data Center Expansions... 6 The Next 3 Years... 6 Technology

More information

Injazat s Managed Services Portfolio

Injazat s Managed Services Portfolio Injazat s Managed Services Portfolio Overview Premium Managed Services to Transform Your IT Environment Injazat s Premier Tier IV Data Center is built to offer the highest level of security and reliability.

More information