1 Curriculum Vitae Małgorzata Mikulska City: Poznań Phone: LinkedIn profile: GoldenLine profile: https://www.goldenline.pl/malgorzata-mikulska/ Summary Over 11 years experience in e-commerce, e-learning and IT on positions ranging from managerial through analyst, product manager, and project manager, as well as IT (team leader). Managerial experience allowing for work in the international and corporate environment, as well as in smaller organizations. Specializing in developing business and IT solutions for e-commerce markets: auction platforms, price comparison engines, and advertising platforms, in Central Eastern Europe, Asia, and North America (USA). Experience in designing and leading strategic projects for leaders in e-commerce (Naspers MIH Allegro Group, Trader Mesia East, Harte-Hanks USA). Carrying out complicated, strategic tasks, connected with: business and IT innovation, high business risk, seemles cooperation between people, high level of technical complexity, the ability to create organizational structures in units dispersed geographically, business strategy, managing budget, managing and motivating people, supervising service providers, negotiating with outside partners, Agile projects Wide experience as a Client and IT Service Provider in corporate environments. Sound IT education and background together with rich business experience allow for a smooth transition between carrying out IT projects and business expectations, and result in a fast and effective achievement of business goals. Experience in managment of project and operation teams (usually dispersed geographically) working on designing and service of high-efficiency systems, sharing several millions of data in a short time. Experience as both Product Owner in Agile / SCRUM, Kanban, and Project Manager (PMP) MIH Naspers Allegro Group Award, and listed on the Naspers strategic employees list Honored and awarded by the Board of Allegro Group for excellent results as manager of e-commerce department. Main motivators: passion (e-commerce, internet, IT), focus on good cooperation between people, appealing and ambitious goals and self-development. Characteristic traits: Creative, analytical thinking, high level of organization, independent, communicative, goaloriented, inspiring people, involved, passionate, ready to share knowledge, fast learner, positive attitude to the world, people, and new challenges.
3 Experience Technical Project Manager / Product Owner Poznań October 2014 present Pearson English Technologies, Main task Responsible for projects on MyEnglishLab Pearson Platform (The biggest E-Learning platform on the World). Management of priorities for the projects, planning their duration and implementation dates. Management of development tests, user acceptance tests and go/no-go decisions for implementation in production environment. Management of activities of business analysts and cooperation with business analyst, QA, system architects, support team (Poland, England, USA/China/India). Reporting of status of projects for beneficiaries: internal and external Clients (mainly allocated In England and China). Playing a role Product Owner for the two IT teams in Pearson English Technology Poznań. Creating, implementing, and supporting project procedures. Product Catalog Depertment Manager October 2010 September 2014 Grupa Allegro Sp z o.o. Poznań : Responsible for creating and carrying out the vision, strategy, and business aims of the Service and Product Department Product Catalog within the E-commerce Solutions Department in Allegro Group. Created the Product Catalog Department and constantly developed company structure in Poland (branches in Poznan and Torun). Experienced in creating requirements and coordinating IT works for a high-efficiency system which had to meet the efficiency requirements for listings and Allegro auction sites and its counterparts in Russia, Ukraine, Czech Republic, and Kazachstan. Created a Competence Center supervising the work of partners in Czech Republic, Russia, Ukraine, and Kazachstan. Managed activities of the operational and project teams (business and IT) (25 people in total). In the first year after creating the department, worked as Product Owner for the IT team, and business department manager. In the following years supervised the project portfolio carried out by the IT team, and the tasks of the business team. Worked together with Internal Clients (Naspers companies) and External Partners. Negotiated and supervised creating and implementation of business contracts between the Department/Group and external partners (main emphasis on service SLA). Created and supervised the Product Catalog budget. Responsible for contacts and meetings with Key Sellers in Allegro Group within the Products in Allegro Project. Additionally: from to worked as Product Manager / Product Owner of the SCRUM Team on the Allegro.pl platform (Beta Team) on the implementation of the Catalog in the PL, CZ, RU, UA platforms.
4 Project Manager June 2009 October 2010 Grupa Allegro Sp z o.o., Poznań Managed medium and big projects within Allegro Group (specialized in geographically dispersed projects, IT projects with high-efficiency and high complexity levels, research projects) (on average, about people in the team). Supervised the project program in Allegro Group (Product Catalog Program). Creating, implementing, and supporting project procedures. Managing projects in the PMO department according to SDLC and Agile. Worked as Project Manager on the Product Catalog Project. After launching the platform, continued work on the project as IT team Product Owner in Toruń and manager of the newly created business department (Poznań, Toruń). Project Manager Sensi Soft Sp z o.o., Warszawa(Contract) January 2009 May 2009 Supervised the project for Key Client from the USA, Harte-Hanks (new advertising service PennySaver.com). Responsible for contact with the Project Owner from the USA. Managed IT team: programmers / webmasters / testers. Carried out functional audits in company's projects. Worked with systems architects, data base specialists, and the product department. Close cooperation with the Quality Assurance department, including the role of decision maker in conflicts involving functionality. Contact with Python, PostgreSQL, MySql, MySql, CSS tchnology. Worked on: Jira, MS Project, MS Office. Systems Analyst - Trader Media East Competence Center, Warsaw January 2008 December 2008 Business requirements analysis for CEE countries, among others for irr.ru (biggest auction service in Russia), and expressz.hu (one of the biggest advertising services in Hungary). Worked closely with the client on creating business requirements. Creating functional specifications taking into account the differences between the markets in specific countries (english language) and using UML. Designed system requirements taking into account system efficiency requirements (systems enabling processing of millions of data in a short time, and characterized by a high number of pageviews). Carried out external audits checking software compatibility. Analyzed competitive products and created new concepts of systems. Prototyped new versions of systems (Axure). Close cooperation with systems architects, data base specialists, and main developers, during the design and implementation phases. Close cooperation with Quality Assurance department, including the role of decision maker in conflicts involving functionality. Coordinated the process of creating documentation for the key project in the company. Contact with Java, PostgreSQL, and CSS technologies. Worked on: Jira, Track, Axure, MS Office.
5 Project Manager/Project Leader - YellowPages Sp. z o.o., Bielsko- Biała September 2006 December 2007 Successfully led a yearly project (outsourcing) aimed at creating the biggest service for mothers in Germany, Austria, and Switzerland (www.netmoms.de). Created work schedules, and managed the scope, budget, time, and communication within the project. Planned and coordinated the work of PHP, JAVA, C++ programmers, MySQL data base specialists, graphic designers, testers, administrators, and translators (minimum team number 15 people, maxium team number 30 people; part of the team was dispersed). Direct cooperation with foreign clients and their marketing group (based in Germany). Led advertising services projects on the Polish market data imported from over 100 Polish internet shops and partner programs. Led advertising services projects (mainly real estate and automotive) on the German, Belorussian, and Ukrainian markets. Cooperated in creating an internal tool managing partner programes. Responsible for advertising and cooperation in partner programes. Designed and cooperated in the maintenance of services and internet catalogs, placing emphasis on SEO. Internet Applications Programmer: January 2003 September 2006 December September YellowPages Sp. z o.o., Bielsko- Biała (lated promoted to Project Lider), January 2003 December MCCNet Sp. z o.o., Kraków, inne (remote work) Designed and maintained B2B, and B2C internet services / catalogs created in PHP using MySQL base. SEO, SEM Worked at processing and importing files containing high volumes of product data. Prepared data for price comparison catalogs. Responsible for advertisements (Google AdSense, Tradedoubler) on company websites. Took part in creating *7117 voice portal for Idea (cell phone provider). Worked on administrative panels, WAPap, used by cell phone providers. Designed logos and graphics for WAP pages. Designed and programmed using HTML and PHP, and MySQL.
6 Education Warsaw School of Economics Post- graduate Studies: IT Management Systems Strategy, Design, Integration AGH Univeristy of Science and Technology in Krakow MA Studies: Information Technology, Faculty of Electrical Engineering, Automatics, and Computer Science Panstwowa Wyzsza Szkola Zawodowa in Nowy Sacz Eng. Studies: Applied Information Technology, Technical Institute III Liceum Ogolnoksztalcace im. Oskara Langego in Nowy Sacz Information Technology Graduate. Graduated the school with Matura exam; received the Principle's Award for representing the school in the Children's Sejm of the Lesser Poland Voivodeship (2001) as the Vice- president of the Self- governance Committee. Skills Langauges Polish - native English - advanced
7 Courses and certificates Managerial courses Yearly module of Manager's Academy (advanced level managers in Allegro Group) Course content: o Leadership Standards, learning models, building and maintaining trust o Building authority through communication feedback and motivation techniques o Team building o Problem- solving techniques o Managing and organizing work time o Employee coaching o Approach and techniques of employee appraisal Planning work time Employee appraisal and managing underperfoming employees Product Management and Project Management Scrum.org Professional SCRUM Product Owner I Certificate SCRUM for Teams Professional SCRUM Foundations Product Owner in SCRUM Kanban in Pratcice Certificate in Analysis and design of business processes, George Washington University Certificate in Effective Requirements Engineering Practices, George Washington University Managing projects in PRINCE 2 LCCI Business English Managing Change Project Management Methodology Proactiveness in the project team Kanban in Practice
9 References Linkedin.com: GoldenLine.pl: https://www.goldenline.pl/malgorzata- mikulska/ Additional references from former as well as current employers available on demand.
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