4 STEPS TOWARDS BUILDING THE ULTIMATE ENTERPRISE CLOUD PLATFORM

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1 4 STEPS TOWARDS BUILDING THE ULTIMATE ENTERPRISE CLOUD PLATFORM NATHAN BELL DIRECTOR MARKETING, PRODUCTS & PRICING TELSTRA GLOBAL

2 WHO IS TELSTRA GLOBAL

3 TELSTRA S COMMITMENT TO CLOUD COMPUTING SERVICES Significant investment A$800M cloud investment over next 5 years since 2011 Investment in GLOBAL nodes in Singapore, Hong Kong and London in 2013, with more Asian and American sites being explored. Anticipated extension of Australian CLOUD NODES (Adelaide, Perth, Canberra, Brisbane) Robust Global Infrastructure 10+ new POPS built in new POPS built in new POPS planned for 2014 New tier-3 Data Centre in Singapore Expansion and upgrade of Sydney and London Data Centres. Executive Commitment "Our ambition is to seamlessly deliver data to any device network applications and services, including cloud, in Asia as well as Australia. Catherine Livingstone, Chairman, Telstra We ll be building a cloud infrastructure one in Singapore and one in Hong Kong, so we can serve customers from Asia. So a Hong Kong customer can be using the service there, but if it needs some extra capacity, it can come and use the capacity here in Australia. David Thodey, CEO, Telstra

4 TELSTRA & CLOUD CISCO GLOBAL CLOUD SERVICE PROVIDER TELSTRA IS A BOARD LEVEL MEMBER OF THE ASIA CLOUD COMPUTING ASSOCIATION VMWARE A/NZ CLOUD SERVICE PROVIDER PARTNER CLOUD NODES IN HONG KONG SINGAPORE LONDON AND AUSTRALIA CLOUD CHANNEL ALLIANCES BMC SOFTWARE CLOUD INNOVATION & EXCELLENCE FROST & SULLIVAN CLOUD SERVICE PROVIDER OF THE YEAR CLOUD CUSTOMERS $ 800M CLOUD INVESTMENT

5 MAGIC QUADRANT FOR CLOUD-ENABLED MANAGED HOSTING ASIA/PACIFIC Asia/Pacific does not have a long history of managed hosting, as many enterprises have traditionally kept their infrastructure inhouse or colocated with an external data centre provider. But this situation is changing quickly as an increasing number of providers offer cloudenabled managed hosting in the region, as an evolution from traditional managed hosting. This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Telstra Global. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. Source: Gartner, Magic Quadrant for Cloud-Enabled Managed Hosting, Asia/Pacific To Chee Eng, Kenshi Tazaki, Rolf Jester, Vincent Fu, Arup Roy, 18 December 2013

6 14 LEGAL ENTITIES ALL USING SEPARATE HR, FINANCE, ORDERING, PROVISIONING, CRM SYSTEMS

7 GOAL BEING TO ESTABLISH A MODEL WHICH ENABLES SUSTAINABLE GROWTH WITHOUT THE OVERHEADS ASSOCIATED WITH TRADITIONAL ICT

8 CLOUD IS NOW AT THE CENTRE OF HOW TELSTRA GLOBAL OPERATES SALES HUMAN RESOURCES MARKETING OPERATIONS LEGAL / FINANCE INCREASED AGILITY & FLEXIBILITY ENTERPRISE SERVICE BUS ON PREMISE SOLUTIONS CONSISTENCY IN DATA THROUGH A CUSTOMER-CENTRIC COMMON INFORMATION MODEL INTEGRATION BETWEEN THE CLOUD AND ON- PREMISE SOLUTION

9 CLOUD COMPUTING IS MORE THAN JUST MOVING APPLICATIONS WHAT DO I WANT TO MANAGE AND WHAT DO I WANT TO OUTSOURCE? DO I NEED TO HIRE SOMEONE TO MANAGE MY CLOUD FOR ME, IS IT EASY TO USE? WILL I BE ABLE TO COMPLY WITH LOCAL REGULATORY REQUIREMENTS THAT RELATE TO CLOUD COMPUTING? SUNDI BALU CIO TELSTRA GLOBAL WHAT ABOUT MY PEOPLE, PROCESSES AND POLICIES? HOW DO I ENSURE THEY ARE OPTIMISED FOR CLOUD? DO I HAVE TO WORRY ABOUT MY DATA CONNECTION? WHAT HAPPENS IF I DON T HAVE ENOUGH BANDWIDTH OR THERE IS A PROBLEM?

10 APPLICATION COMPUTE NETWORK CONTROL GOVERNANCE USER EXPERIENCE

11 1. NETWORK YOUR CLOUD IS ONLY AS STRONG AS YOUR NETWORK LONDON-LA 8,778km LONDON-HK 9,641km TOKYO-MELBOURNE 9,583km AUCKLAND-DELHI 12,482km

12 1. NETWORK SYDNEY AUCKLAND PERTH SINGAPORE JAKARTA MALAYSIA TOKYO BANGKOK MANILA TAIPEI SAN JOSE CRITICAL APPLICATIONS FAIL WHERE LATENCY ISSUES ARISE LOS ANGELES SEOUL VIETNAM LONDON LATENCY (RTD)

13 2. CONTROL SERVICE LEVELS NETWORK CONNECTIVITY USERS WORKLOADS SECURITY YOU NEED TO CONTROL WHAT YOU WANT, WHEN YOU WANT AND LEAVE THE REST TO YOUR CLOUD PROVIDER

14 3. GOVERNANCE WITHOUT ADDRESSING CLOUD GOVERNANCE ISSUES YOU ARE PUTTING YOUR ORGANISATION AT RISK INTERNAL EXTERNAL

15 4. USER EXPERIENCE OPTIMAL USER EXPERIENCE RESULTS IN A CLOUD SOLUTION THAT MEETS CUSTOMERS NEEDS CPU STORAGE NETWORK

16 HELP REPLICATE BUSINESS PROCESSES CONSISTENTLY ACROSS THE GLOBE PROFESSIONAL SERVICES DATA CENTRE CLOUD INFRASTRUCTURE TAILORED INFRASTRUCTURE COLOCATION SHARED SERVERS DEDICATED SERVERS MPLS CORE NETWORK

17 A CLOUD SOLUTION THAT IS CONNECTED DIRECTLY INTO OUR NETWORK San Jose Los Angeles Chicago New Jersey Woking London Cambridge Hong Kong Tokyo Makati City Singapore (SRGN) Singapore (NTP) Malaysia Sydney (ALX) Sydney Melbourne Hamilton Wellington Sydney (PAD) Auckland 18 DATA CENTRES in key global locations 6 cloud-enabled locations within PROXIMITY TO INDUSTRY HUBS More than 150,000 sqft of colo ready DATA CENTRE SPACE SEAMLESS CONNECTIVITY to Telstra Global s backbone and subsea cable assets

18 DELEGATE CONTROL TO END-USERS WHILE MAINTAINING OVERSIGHT CUSTOMER SELF-SERVICE Discovery Purchase Provision Manage Support

19 HOW WE BRING IT ALL TOGETHER NETWORK CONTROL GOVERNANCE USER EXPERIENCE

20 QUESTIONS? COME TALK TO US AT STAND Refuel at the Telstra Sweet Station 2 Demo Telstra Cloud Infrastructure 3 Discuss Your Own Cloud Journey 20

21 QUESTIONS

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