Annexure1: Pre-qualification criteria for Common SOC RFP
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1 Annexure1: Pre-qualification criteria for Common SOC RFP Table 1: Prequalification Criteria for Financial of SI S. No Pre-qualification Criteria 1 2 The Bidder should be a registered company in India providing information security services ( not including sale of security products/solutions) for a period of minimum 5 years. The bidder s organization should have a minimum turnover of INR One Hundred Crores per annum for the past 3 financial years: , and Certificate of Incorporation Submit duly filled Format Format1Financial Enclose certificate from chartered accountant Letter from the CFO certified by the chartered accountant. The exchange rate value considered for all foreign POs shall be the same as the exchange rate on the date of the purchase order. In case last financial year i.e annual reports are not audited, bidder must submit previous three financial years audited annual reports i.e , , and The bidder s organization should have earned net profits after tax during each of the last three financial years: , and from their Indian operations. In case last financial year i.e annual reports are not audited, bidder must submit previous three financial years audited annual reports i.e , , and Submit duly filled Format Format1Financial Annexure: Pre-Qualification Criteria Page 1 of 7
2 4 Neither the Bidder, nor their promoters and Directors should be defaulters to any financial institution. The Bidder should not have been reported against by any Public Sector Bank to Indian Banks Association for any malpractice, fraud, poor service, etc. An undertaking (on their letter head) in this regard should be enclosed by the Bidder on behalf of the partners. The Bidder should not have been blacklisted by any Government authority or Public sector Undertaking (PSU) as on date of submission of the tender, otherwise the bid will not be considered. An undertaking (on their letter head) in this regard should be enclosed by the Bidder on behalf of the partners. Submit duly filled Format Format2 BidderUndertakingLetter 1 Annexure: Pre-Qualification Criteria Page 2 of 7
3 Pre-qualification criteria for Technical Capability of System Integrators Table 2: Prequalification Criteria for Technical of SI S. No Pre-qualification Criteria 1 Category 1 The bidder should have been providing onsite SOC Services with the proposed SIEM tool to at least one BFSI/ Telecom/PSU/Government organization in India. The SI must have implemented any SIEM in at least 2 such organizations globally (including India) during the last three years. Category 2 - For the following products namely Vulnerability Management, NBA, Anti APT, DDoS, API Management Solution and Anti- Phishing, Malware Monitoring & External VA-PT Services, the bidder has to show its own experience for any 2 of the 6 proposed solutions/services. Note: - In terms of the reference for PSU sector, it will be considered only if Employee strength is Minimum 30,000 Submit duly filled Format Format3 OEM Letter Format4 OEM Details, Annexure 3 SI Capability Questionnaire. For Past Experience the following documents need to be submitted: Enclosed copies of reference letter provided by clients where solution is implemented. The details are to be submitted as per Format 11 PO along with sign off supporting all references provided. (Or) Publicly available case studies which clearly mention the name of Vendor Technology/ Solution/ Product and status of the project, in case the case study does not specify the name of the vendor or solution, the bidder needs to additionally provide purchase order copy to substantiate the case study reference A Masked PO copy along with Annexure: Pre-Qualification Criteria Page 3 of 7
4 a self-declaration on the letterhead of the organization submitting the reference jointly signed by the authorized signatory and the Company Secretary equivalent person within the organization can be accepted, provided it includes the following with no exceptions: 1 Project details and the implementation timelines 2 SLA s including any breaches and penalties incurred (as a percentage of the total project cost) 3 Undertaking that the implementation for the referenced solution was not subcontracted to any other organization 4 Contact details of the clients 2 The bidder s organization should have ISO certification. ISO certification copy 3 The bidder should have a minimum of 20 individuals with prior experience in implementation of SIEM solution out of which a minimum of 6 individuals should be certified in the proposed solution. The bidders should deploy the above mentioned certified resources at the bank (minimum one) during the contract period. All resources must be on the payroll of the bidder Resume / CV for each of these members and certification copies where applicable. To be filled in Annexure 3 SI Capability Evaluation under Team Strength Annexure: Pre-Qualification Criteria Page 4 of 7
5 4 The bidder including OEM should have the presence of a minimum of 4 individuals per solution in India with prior experience in implementation of the Category 2 solutions in India. 5 Challenger and Leader For the following solutions offered by the bidder, the OEM should be listed as Leader or Challengers quadrant in the latest Gartner s Magic Quadrant report. 1) SIEM 2) API Management Resume / CV for each of these members To be filled in Annexure 3 SI Capability Evaluation under Team Strength. Copies of Gartner s Magic Quadrant report. Annexure: Pre-Qualification Criteria Page 5 of 7
6 Pre-qualification criteria for OEMs Table 3: Prequalification criteria for Technical of OEMs S. No Pre-qualification Criteria 1 The proposed solution should have been implemented in a minimum of five Organizations globally of which at least one should be in BFSI/PSU/Telecom/Government sector in India. Organization where OEM is implemented must have minimum of 1000 devices. Note: - In terms of the reference for PSU sector, it will be considered only if Employee strength is Minimum 30,000. For Past Experience the following documents need to be submitted: Enclosed copies of reference letter provided by clients where solution is implemented. The details are to be submitted as per Format 11 PO along with sign off supporting all references provided. (Or) Publicly available case studies which clearly mention the name of Vendor, Technology/Solution/Product and status of the project, in case the case study does not specify the name of the vendor or solution, the bidder needs to additionally provide purchase order copy to substantiate the case study A Masked PO copy along with a self-declaration on the letterhead of the organization submitting the reference Annexure: Pre-Qualification Criteria Page 6 of 7
7 S. No Pre-qualification Criteria jointly signed by the authorized signatory and the Company Secretary equivalent person within the organization can be accepted, provided it includes the following with no exceptions: 1 Project details and the implementation timelines 2 SLA s including any breaches and penalties incurred (as a percentage of the total project cost) 3 Undertaking that the implementation for the referenced solution was not subcontracted to any other organization 4 Contact details of the client Annexure: Pre-Qualification Criteria Page 7 of 7
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