Panama City Beach, Florida May 2, 2013

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1 Panama City Beach, Florida May 2, 2013

2 Middle Class Tax Relief and Job Creation Act of 2012 Federal Grants - $115M appropriated to enhance services and speed the deployment of NG9-1-1 service. Management Plan and Rule Development Authorization extends through 2022, 60% Federal share / 40% State or local Fee-diversion provision Provide grants to eligible entities Implementation and operation of services, E9 1 1 services, migration to an IP-enabled emergency network, and adoption and operation of Next Generation services and applications; implementation of IP-enabled emergency services and applications enabled by Next Generation services, including the establishment of IP backbone networks and the application layer software infrastructure needed to interconnect the multitude of emergency response organizations Training public safety personnel, including call-takers, first responders, and other individuals and organizations who are part of the emergency response chain in services.

3 Middle Class Tax Relief and Job Creation Act of 2012 Reauthorizes National Implementation Coordination Office Administer grant program Conduct a study on the NG9-1-1 implementation cost FCC Proceedings Authorized Prevention of automatically-dialed calls to PSAPs (penalties for non-compliance?) Feasibility of including location capabilities in MLTS systems GAO is to issue a study on MLTS use in Federal buildings and capabilities The FCC is to seek comment on MLTS manufacturers and how to provide caller locations Report to Congress on elements of a legislative and regulatory framework for NG9-1-1 Deployment (current Federal or state legislative or regulatory barriers ) Parity of protection: Extend immunity to PSAPs and NG9-1-1 service providers. Public Safety Wireless Broadband Network grants must ensure integration with PSAPs

4 Next Generation Advancement Act of 2012 Issues FCC report on Legal & Regulatory Framework February 22, Available at URL: GAO Report Study of State and Local Use of Service Charges April 2013 Available at URL: National Office detail certain costs for specific Next Generation service requirements and specifications.

5 Do-Not-Call Registry for Public Safety Answering Points Registry has the following features: permits registration of PSAP 911 trunks and other specific emergency service telephone numbers; protects the list of registered numbers; prohibits automatic dialing equipment contact of the registered numbers for non-emergency purposes; and adopts specific monetary penalties for contacting or disclosing numbers.

6 Emergency Communication System Emergency Communication System Revises provisions relating to Emergency Communications Number E911 System; revises provisions for administration, distribution, & use of E911 fee; provides for prepaid wireless E911 fee; revises provisions for accounting, distribution, use, & auditing of Emergency Communications Number E911 System Fund. CS/CS/HB 0807 Energy & Utilities Subcommittee Finance & Tax Subcommittee Regulatory Affairs Committee CS passed; YEAS 116, NAYS 0 CS/SB 1070 Communications, Energy, and Public Utilities Appropriations Subcommittee on Finance and Tax Appropriations Communications, Energy, and Public Utilities Regulated Industries Appropriations Subcommittee on Finance and Tax Appropriations

7 Department of State Technology State Technology SPB 7024 Submit as committee bill by Governmental Oversight and Accountability Creating the Department of State Technology; establishing the Fletcher Shared Resource Center within the Department of Financial Services to provide enterprise information technology services to the department, co-location services to the Department of Legal Services and the Department of Agriculture and Consumer Services, and host the Legislative Appropriations System/Planning and Budgeting Subsystem; transferring the personnel, functions, and funds of the Agency for Enterprise Information Technology to the Department of State Technology, etc. CS/SB 1762 Governmental Oversight and Accountability Appropriations Subcommittee on General Government Appropriations CS passed as amended; YEAS 40 NAYS 0 The Senate requested the House pass the bill as passed by the Senate or agree to include the bill in the Budget Conference House Amendment(s) adopted CS passed as amended; YEAS 116 NAYS 0 Refused to concur, acceded to request for conference committee Conference Committee appointed

8 Text, photos, and videos to PSAPs Text messaging using Short Message Service (SMS) is the common technology method On December 6, 2012 AT&T, Verizon, Sprint Nextel and T-Mobile USA, NENA & APCO agreement where the carriers volunteered to offer their subscribers text-to-911 services by May 15, 2014, consistent with certain parameters: Limited to the capabilities of the existing SMS service offered by the participating wireless service provider Short Message Service is a best-effort service Implemented using a 911 short code for subscribers Service has no roaming capability, only available on subscriber s home wireless network Scheduled to be based on the Alliance for Telecommunications Industry Solutions ( ATIS ) industry standard solution SMS text was not designed for public safety delivery and does not include priority delivery or any assurance that the text will be sent or delivered timely.

9 Joint ATIS/TIA Native SMS to Requirements and Architecture Specification Standard defines the requirements, architecture, and procedures for text messaging to emergency services using native wireless operator SMS capabilities for the existing generation and next generation (NG9-1-1) Public Safety Answering Points (PSAPs). Normal List price for an electronic download $ Temporarily reduced to $0.00 until June 30, URL:

10 Text-to-911 (PSAP)s Implementations based on a request to receive the texts and will be completed within a reasonable amount of time (not to exceed six months). The request is only valid if: The PSAP represents that it is technically ready to receive 911 text messages in the format requested; and the appropriate local or State 911 service governing authority has specifically authorized the PSAP to accept and, by extension, the signatory service provider to provide, text-to-911 Implementation of an automated bounce back capability by June 30, 2013,

11 Transition to NG-911 December 2012, the FCC issued FNPRM includes other steps towards the transition to NG-911, including: Implementing and migrating SMS text-to-911 to other text messaging applications Education to inform consumers about the availability and the features of text-to-911 in local areas during the transition periods Encourage consumers to use existing voice 911 service when possible to obtain emergency assistance.

12 Text-to-911 Options Various near term PSAP options being discussed until NG-911 is fully deployed including: E911 capable PSAPs Web Browser - text messages to PSAPs using web browsers installed at one or more PSAP call taker stations. Text-to-Voice Gateway Centers - text messages to PSAPs using a gateway center where translations between text and voice occur and the call would then be transmitted to 911 Text-to-TTY Translation - text messages to PSAPs using conversion of the text messages into TTY calls that the PSAP would receive over its existing TTY equipment State/Regional Approach - text messages to PSAPs using state or county designated NG-911 capable PSAPs to receive and exchange text messages with the caller and then the call would then be transmitted to the appropriate PSAP NG-911 Capable PSAPs - text messages to all NG-911 capable PSAPs using NENA i3 protocol or a standardized NG-911 protocol

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