October Kelly Services Malaysia. 2014/15 salary guide

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1 October 2014 Kelly Services Malaysia 2014/15 salary guide

2 KELLY SERVICES IN MALAYSIA Å Established in Malaysia since 1984, Kelly Services has 12 offices strategically located for the convenience of our clients they include Kuala Lumpur, Melaka, Penang, and Johor Bahru and supported by a professional strength of 230. The primary focus for Kelly Services in Malaysia is in providing General Recruitment Services; Contact Centre; and Specialist Recruitment Services which include Engineering Resources, Information Technology Resources, Financial Resources, and Corporate Professionals. In addition, we are also the market leader for Outsourcing and Consulting Services which is make available through the Kelly Outsourcing and Consulting Group (Kelly OCG). Connect with us on Facebook, LinkedIn and Twitter. Visit 2

3 Contents SALARIES Methodology: Salary figures included in the 2014/15 Malaysia Salary Guide are derived by combining the expert market knowledge of senior recruitment professionals, within the network of Kelly Services Malaysia, with input from clients and the latest job placement data recorded on the database of Kelly Services Malaysia. 3

4 introduction Å We are pleased to present the Malaysia Salary Guide 2014/15. The salary ranges in this Guide are based on actual transactions between employers and employees of Kelly Services Malaysia and represent a reflection of the marketplace. 57 years after achieving independence, Malaysia has positively transformed itself into one of the most progressive emerging markets in Asia today. Powered by the Government s privatizations, liberalisation policies and most recently, the Economic Transformation Programme (ETP), Malaysia offers great opportunities for local and international investors to tap growth within the country and across South East Asia (SEA). It is not surprising that Malaysia s economy expanded at a faster pace of 6.4% in the second quarter of 2014 (from April to June 2014) underpinned by strong growth in the services and manufacturing sectors exceeding forecasts of 5.8%. Going forward, the Malaysian economy is expected to remain on a steady growth path with Credit Suisse and Bank of America Merrill Lynch upgrading their 2014 GDP growth forecasts for Malaysia to 5.9% and 5.7%, respectively. Following this positive economic growth in the first half of 2014, employment prospects have improved with stronger labour demand in various sectors of the economy. However as Malaysia braces itself from an input-driven growth strategy to one which is increasingly driven by knowledge, the local talent required to advance the economic transformation agenda must possess skills and qualities to match industry requirements. I m also inclined to point out that while marketdriven salaries are crucial, it is only possible for employers to attract and retain talented employees by creating a meaningful employerof choice culture. I believe that whatever industry an organisation is in and however niche its products are, its employees continue to be its biggest asset and advantage. They are the ones that make the magic happen. And the key is in employee engagement, which is about learning how to retain, attract and develop good talent. With Malaysia s economy experiencing exponential growth, this prime market has no shortage of people to be employed, but only a shortage of specialised skills in the people. On this note, I am proud to present the Malaysia Salary Guide 2014/15 which offers a detailed and in-depth look at our business landscape, market insights and trends of key industries that are currently driving the nation s economy. In return, I hope that the Guide will serve as an additional tool for your talent compensation planning. My team and I are also readily available to assist you with specific queries you may have on our sectors of specialisations within Malaysia as you ll be able to see within this Guide. There are many aspects which make an employee productive; a competitive salary is one of them. I hope that this effort of ours provides you that crucial input. KAMAL KARANTH A. Managing Director Kelly Services Malaysia & India 4

5 national overview MSC Malaysia is estimated to provide 50,000 total jobs and MYR$ 5.5bil investments by 2015 with cloud-based computing services set to become the next engine of growth. Å Malaysia s economic growth for 2014 countries to do business by the World telecom companies in the Fortune Global recent Global Workforce Index (KGWI) trumped the market with its gross domestic Economic Forum (WEF), the International 500 ranking) are already leveraging on survey on Career Development which product (GDP) accelerating faster than widely Institute of Management Development the country s workforce opportunities. revealed that 64 percent of Malaysian expected. According to Bank Negara Malaysia (BNM the country s Central Bank), Malaysia s economy for the 3 months to June grew 6.4% (exceeding the central bank s forecast range of 4.5%-5.5%), lifting Malaysia s GDP growth to 6.3% for the first half of 2014 compared with 5.5% in the corresponding period last year. and the Global Innovation Index In addition, the pioneer Human Capital Report 2013 produced by WEF ranks Malaysia 22 nd out of 122 economies surveyed in terms of best performance by a higher to middle-income nation in the area of workforce and employment! However as Malaysia transforms itself from an input-driven growth strategy to one which is increasingly driven by knowledge, the local talent required to advance the economic transformation agenda must possess skills and qualities to match industry requirements. employees (respondents of the survey) favoured skills over money and promotion! To that end, Malaysia s Institutions of Higher Learning must adapt their curricula accordingly with more emphasis on practical industry experience since job trends will always follow market-driven trends. Meanwhile Additionally, the country has been ranked by several reputable organisations as amongst the best places to do business in the world. In this instance, the World Bank s Doing Business Report 2014 ranks Malaysia in the sixth place against 185 economies across the globe with particularly good scores for getting credit (1 st ); protecting investors (4 th ); and trading across borders (5 th ). Multimedia Super Corridor (MSC) Malaysia is estimated to provide 50,000 total jobs and MYR$ 5.5bil investments by 2015 with cloudbased computing services set to become the next engine of growth. Additionally, several conglomerates such as Huawei Technologies (a leading global ICT solutions provider); Halliburton (one of the world s largest oil field services companies); Ranbaxy Laboratories (an Indian multinational Currently the skilled talent pool in Malaysia is at 27 percent far off from the estimated requirement of 45 percent to meet the national agenda of a high income nation by Other compounding challenges include low levels of students passing English exams while much sought after Mandarin-speaking local talent are being incentivised to move out of the country. employers need to focus on up skilling their employees to uphold the competitive advantage for their organisations. Within South East Asia (SEA), the country pharmaceutical company); and NTT This battle however can be easily won is positively ranked as one of the top two Communications (one of the top three as indicated by Kelly Services Malaysia s 5

6 ConTACT CENTRE: Salaries overview Contact Centre or previously more commonly known as Call Centre is a flourishing industry segment in Malaysia. Services rendered by contact centres are often engaged by corporations of various sizes from small-medium enterprises to large scale conglomerates including multinational corporations. A multitude of industries ranging from banking, insurance, manufacturing, automobiles, and telecommunication, to electrical, electronics, information technology, health care, and more are increasingly deploying contact centres capabilities within their businesses as market becomes competitive. Malaysia is an ideal contact centre location contributed by these factors: i. Stable economic, political and general environment ii. Strong supply of talent with Kuala Lumpur being the convergent point for graduates in Malaysia iii. Good infrastructure and development ensuring sustainability iv. Favourable business environment One of the biggest challenges facing the Contact Centre industry in Malaysia is the availability of a ready pool of talent who are able to communicate effectively in two in-demand languages English and Mandarin. While this is not yet at a peak, globalisation and new technologies will inevitably result in customers expecting oral competency in both these languages to be a pre-requisite for talent in the Contact Centre sector. In addition, oral skills in a few secondary foreign languages such as Korean, Japanese, Thai, and Urdu are also fast becoming a major plus. Currently, there is a mismatch between demand and supply in this area. 6

7 Contact CENTRE SALARY RANGE ( PER MONTH) Qualification EXPERIENCE (YEARS) MIN MAX Senior Operations Manager Diploma/Degree ,000 15,000 Operations Manager Diploma/Degree 4-5 8,000 12,000 Client Account Manager Diploma/Degree 3-4 4,000 6,000 Quality Assurance Executive Diploma/Degree 2-3 3,000 4,500 Trainer Diploma/Degree 2-5 3,500 5,000 Team Leader/Team Manager Diploma/Degree 3-4 4,000 6,000 Service Desk Analyst Diploma/Degree 0-4 2,500 4,500 Workforce Management Analyst Diploma/Degree 2-3 3,000 5,000 Customer Service Executive SPM/Diploma/Degree 0-5 1,400 3,000 Telesales Consultant SPM/Diploma/Degree 2-3 1,600 2,500 Credit Collectors SPM/Diploma/Degree 1-3 1,600 2,200 Operation Analyst Centre Specialist Diploma/Degree 3-5 3,000 4,000 Real Time Floor Management Diploma/Degree 2-5 3,000 4,000 Inbound Sales Diploma/Degree 1-3 1,800 2,500 Service Request Analyst Diploma/Degree 1-3 2,500 3,200 Technical Helpdesk Support (Non-IT) SPM/Diploma/Degree 1-3 1,800 2,500 Technical Helpdesk Support (IT) Diploma/Degree 1-3 2,500 3,500 Hot Job Figures are base salary not including superannuation. 7

8 Kelly Financial Resources: Salaries BANKING finance 8

9 overview The Financial sector stands as one of the largest sectors in Malaysia with more than 300,000 people employed. This sector is made up by professionals in the Accounting, Banking, Economics, Finance, Insurance and Statistics and Taxation sub-sectors. An important industry for the country, it contributes up to 11 percent of the nation s Gross Domestic Product (GDP). The role of the financial sector is envisioned to continue growing to be a key driver and catalyst of Malaysia s economic progression. This sector is projected to be more competitive, dynamic, inclusive, diversified, and integrated, with the ability to offer world class financial services, in terms of breadth, depth and quality to serve the needs of Malaysia. In tandem with this, Bank Negara Malaysia (BNM the country s central bank) has prepared and is gradually implementing a blueprint in promoting Islamic Banking and Finance and achieving 40 percent share of the domestic financing market. In fact, in the field of Islamic Finance, Malaysia helms as the de facto captain globally. In less than a decade from 2006 to 2013, the Malaysian sukuk listing already commands 63 percent of the world sukuk market with a value of US$67 billion. 9

10 Banking SALARY RANGE ( PER MONTH) Qualification EXPERIENCE (YEARS) MIN MAX BANKING Relationship Manager Degree/Professional Degree/Masters 8 8,000 15,000 Business Intelligence Manager Degree/Masters 8 8,000 15,000 Investment Analyst Degree/Professional ,000 19,000 Product Development Head Degree/Masters ,000 18,000 Shariah Head Degree/Masters ,000 21,000 Head Credit Risk Degree 8 8,000 18,000 Head Sales Diploma/Degree/Professional Degree/Masters 8 8,000 15,000 Head Merchant Diploma/Degree/Professional Degree/Masters 10 8,000 18,000 Senior Manager Compliance Degree 5 9,000 15,000 Branch Manager Degree 5-6 5,500 12,000 Compliance Manager Degree 4-5 6,500 9,500 Risk Management Manager Degree 4-7 6,500 9,500 Fund Accountant Manager Degree 3-7 5,500 9,000 Relationship Manager Degree 3-5 4,000 7,500 Compliance Officer Degree 4-5 3,500 7,000 Assistant Branch Manager Degree 1-3 4,000 6,500 Credit Manager Degree 1-3 3,500 6,000 Treasury Officer Degree 4-5 3,500 6,500 Corporate Recovery Executive Degree 4-5 3,000 5,500 Credit Analyst Degree 4-5 3,500 7,500 Internal Auditor Degree 2-3 2,500 3,500 Personal Financial Consultant Degree 1-3 2,800 4,500 Sales Officer/Executive Diploma/Degree 0-1 2,300 4,500 Credit & Loans Officer Diploma/Degree 1-3 2,300 3,500 Management Trainee Diploma/Degree 0-1 2,500 3,200 Bank Clerk SPM/STPM 0-1 1,500 2,000 Bank Teller SPM/STPM 1-3 1,500 2,000 Loans Clerk SPM/STPM 1-3 1,500 2,000 Hot Job Figures are base salary not including superannuation. 10

11 FINANCE SALARY RANGE ( PER MONTH) Qualification EXPERIENCE (YEARS) MIN MAX Finance Finance Manager Degree 6-7 8,500 13,000 Finance and Administrative Manager Post Graduate Diploma/Degree/Professional Degree/Masters 5 8,000 10,500 Internal Audit Manager Degree 5 10,000 14,000 Finance Manager Investment Degree 5-7 8,000 12,000 Senior Accountant Diploma/Degree/ACCA/CIMA/ MACPA/CPA 6-7 8,000 12,000 Senior Auditor Degree/Professional Certificate 4-5 7,000 9,000 Accountant Degree/Professional Certificate 2-3 6,000 8,000 Claims Manager Diploma/Degree 4-5 5,500 7,500 Credit Control Manager Diploma/Degree 4-6 5,500 7,500 Accounts Payable Manager Degree 3-4 5,000 7,000 Cost Accountant Diploma/Degree/ACCA/CIMA/ MACPA/CPA 3-4 4,500 7,000 Financial Analyst Degree 3-4 6,000 7,500 Finance Executive LCCI Higher/Diploma/Professional Certificate 2-4 3,500 5,000 Team Leader Accounts Diploma/Degree 3-4 4,000 6,500 Auditor Degree/Professional Certificate 2-3 3,500 6,000 Senior Accounts Executive LCCI Higher/Diploma/Professional Certificate 2-4 3,500 6,000 Accounts Executive LCCI Intermediate /Diploma/Professional Certificate 1-3 3,000 4,500 Underwriting Officer Diploma/Degree 1-3 2,800 4,000 Accounts Specialist (AP/AR) Diploma/Degree 1-2 2,500 4,000 Fund Accounting Executive Diploma/Degree 0-2 2,500 3,500 Credit Control Officer Diploma/Degree 2-4 2,800 4,500 Claims Officer Diploma/Degree 1-3 2,500 4,000 Payroll Officer SPM/LCCI 1-2 2,500 3,200 Audit Assistant Diploma/Degree 0-1 2,500 3,000 Accounts Assistant/Accounts Clerk SPM/Certificate/Diploma 1-2 2,000 2,800 Credit Control Assistant Diploma/Degree 1-2 2,000 2,800 Hot Job Figures are base salary not including superannuation. 11

12 Corporate Professionals: Salaries Human resources function support logistics & warehousing sales & marketing 12

13 overview This year, the Malaysia Salary Guide 2014/15 combines the discipline of Human Resources (HR), Function Support, Logistics & Warehousing, and Sales & Marketing as Corporate Professionals. This categorisation reflects the nature of these professions which collectively support the businesses of companies from administration to day-to-day activities. This group is essential to Malaysia s service driven economy. When we speak of Corporate Professionals, there are two sub sectors which we cannot afford to ignore Human Resources and Sales and Marketing. There is an increasing demand from employers in Malaysia for HR professionals with a consultative background primarily for the implementation of strategic HR programs (as opposed to engaging a consulting firm to do so). The roles in demand within HR in the coming year are Talent Acquisition Managers; Compensation and Benefits Managers; and Head of Human Resources amongst others. Sales and Marketing, in the meantime, joins Information Technology (IT), Engineering, and Banking and Finance as sectors in which employers in Malaysia are most likely to pay to relocate their talents. Among the roles which will continue to be highly in-demand in Sales and Marketing are National Sales Managers and Digital Marketing Managers with both skill sets growing increasingly important as sales and technology become more integrated with our everyday lives. 13

14 Human Resources SALARY RANGE ( PER MONTH) Qualification EXPERIENCE (YEARS) MIN MAX HUMAN RESOURCES HR Director Degree/Professional Degree/Master >15 15,000 30,000 Senior HR Manager Diploma/Degree/Professional Degree/Master ,000 18,000 Senior Recruitment Manager Diploma/Degree ,000 15,000 HR Manager Degree 6-8 8,000 11,000 Talent Acquisition Manager Higher Diploma/Degree 6-8 8,000 10,000 Compensation and Benefits Manager Diploma/Degree 6-8 8,000 10,000 HR Manager Diploma/Degree 3-4 5,000 7,000 Recruitment Manager Diploma/Degree 3-4 5,000 7,000 Recruitment Specialist Diploma/Degree 2-3 3,000 5,000 Compensation and Benefits Specialist Diploma/Degree 2-3 3,000 4,500 HR Generalist Degree in HR or equivalent 2-3 3,500 4,500 HR Officer/Executive Diploma/Degree 2-3 3,000 4,500 Training Specialist Diploma/Degree 2-3 3,000 4,500 Recruitment Executive Diploma/Degree 2 2,500 3,500 Payroll Specialist STPM/Diploma 2-3 2,800 3,500 Payroll Assistant Certificate/Diploma 1-2 1,800 3,000 HR Assistant SPM/Diploma 1-2 2,000 3,000 Hot Job Figures are base salary not including superannuation. 14

15 function support SALARY RANGE ( PER MONTH) Qualification EXPERIENCE (YEARS) MIN MAX FUNCTION SUPPORT Finance and Admin Manager (senior) Diploma/Degree/ACCA ,000 16,000 Purchasing Manager Degree 6-8 8,000 11,000 Personal Assistant to CEO Diploma/Degree ,500 9,000 Office Manager Diploma 4-6 6,000 7,500 Executive Secretary/Personal Assistant PSC Certificate/Diploma 3-5 4,000 7,000 Safety Officer Licensed Safety Officer 4-7 4,500 6,000 Administrator Diploma/Degree 3-5 3,500 5,000 Procurement Executive Degree 3-5 3,500 5,000 Purchasing Executive Degree 4-5 3,500 5,000 Litigation Paralegal Degree 2-4 3,500 5,000 Finance and Admin Executive Diploma/ Degree/ACCA 2-4 3,000 4,500 Document Controller Diploma/Degree 2-5 3,500 5,500 Secretary PSC/Diploma 2-3 3,500 5,000 Service Specialist Diploma/Degree 1-3 2,200 4,000 Project Administrator Diploma/Degree 1-3 2,200 3,500 Event Coordinator Diploma/Degree 1-3 2,200 4,000 Administrative Executive Diploma/Degree 2-3 2,200 3,500 Junior Secretary PSC 1-2 2,500 3,000 Order Processing Assistant SPM/Diploma 1-2 1,800 2,500 Customer Service Executive Diploma/Degree 1-2 2,000 2,800 Administrative Assistant SPM/Corporate Admin Certificate 1-2 1,800 2,500 Front Desk Assistant SPM 1-2 1,800 2,500 Personal Driver SPM 2-3 1,800 2,500 Data Entry Assistant SPM 1-2 1,500 1,600 Despatch SPM 1-2 1,200 1,500 Hot Job Figures are base salary not including superannuation. 15

16 logistics & warehousing SALARY RANGE ( PER MONTH) Qualification EXPERIENCE (YEARS) MIN MAX LOGISTICS & WAREHOUSING Senior Warehouse Manager Diploma/Degree ,500 10,000 Purchasing Manager Diploma ,500 10,000 Supply Chain Manager Degree 5-8 7,500 12,000 Senior Buyer Diploma/Degree ,500 12,000 Logistic & Planning Manager Diploma/Degree ,500 12,000 Warehouse Manager Diploma/Degree 4-5 6,000 8,000 Assistant Distribution Manager Degree 4-5 5,500 7,000 Warehouse Supervisor Degree 3-5 3,000 5,000 Operations Executive Diploma/Degree 2-3 3,000 4,500 Buyer Diploma/Degree 2-3 3,500 5,000 Warehouse Executive Diploma 2-3 2,200 4,000 Logistic Coordinator Diploma/Degree 3-5 3,000 5,000 Shipping Supervisor Diploma/Degree 3-5 2,500 4,000 Stock Controller STPM/SPM 2-3 2,300 3,000 Crane Driver Certificate 3-4 1,500 1,800 Forklift Driver SPM 3-5 1,400 2,800 Delivery Assistant SPM 1-2 1,300 2,200 Shipping Assistant SPM/Certificate 1-3 1,600 2,800 Storekeeper SPM 1-2 1,600 2,200 Warehouse/Store Assistant PMR/SPM 1-3 1,300 2,200 Packer SPM 1-2 1,200 1,600 Hot Job Figures are base salary not including superannuation. 16

17 17

18 sales & marketing SALARY RANGE ( PER MONTH) Qualification EXPERIENCE (YEARS) MIN MAX SALES & MARKETING Head of Sales & Marketing Higher Diploma/Degree/Masters >10 12,000 25,000 Sales Director Higher Diploma/Degree >10 12,000 25,000 Business Development Director Diploma/Post Graduate Diploma/Degree/Professional Degree ,000 18,000 VP Corporate Strategy & Planning Degree/MBA ,000 25,000 Assistant Country Manager Degree/MBA ,000 18,000 Corporate Communications Director Degree/Masters ,000 20,000 VP Marketing Regional Higher Diploma/Degree ,000 25,000 Head of Channel Management Post Graduate Diploma/Degree/Professional Degree 8 8,000 15,000 Sales Manager Higher Diploma/Degree 8 7,500 15,000 Business Development Manager Higher Diploma/Degree 8 7,500 12,000 Marketing Manager Higher Diploma/Degree 8 7,000 10,000 Brand Manager Higher Diploma/Degree 5-8 7,000 10,000 Marketing Communication Manager Higher Diploma/Degree 8 7,000 10,000 Area Sales Manager Degree 5-8 9,000 15,000 PR Manager Higher Diploma/Degree 5-6 7,000 12,000 Channel Manager Degree 4-5 5,000 8,000 Channel Sales Manager Degree/Master 5-7 5,000 8,000 Marketing Manager Higher Diploma/Degree 4-5 5,000 8,000 Sales Manager Degree 4-5 5,000 8,000 Hot Job Figures are base salary not including superannuation. 18

19 sales & marketing SALARY RANGE ( PER MONTH) Qualification EXPERIENCE (YEARS) MIN MAX Advertising Manager Higher Diploma/Degree 4-5 5,000 8,000 PR Manager Degree 4-5 5,000 8,000 Key Account Manager Diploma/Degree 3-5 4,500 6,500 Brand/Product Manager Higher Diploma/Degree 3-4 5,000 8,000 Senior Sales Executive Diploma/Degree 3-5 4,000 4,800 Retail Supervisor / Retail Executive Diploma/Degree 3-5 2,800 3,800 Marketing Executive Diploma/Degree 2-4 3,000 4,500 Sales Coordinator SPM 2-4 2,300 3,500 Sales Executive SPM/Diploma/Degree 1-2 2,200 3,000 Customer Service Executive Diploma/Degree 2-3 2,300 3,000 Marketing Assistant STPM/Diploma 2-3 1,800 2,800 Market Research Diploma/Degree 2-4 2,200 3,000 Sales Co-ordinator SPM 2-3 2,200 3,000 Merchandiser SPM/Certificate 1-2 1,200 1,800 Promote/Retail Assistant SPM/Certificate 1-2 1,500 2,200 Hot Job Figures are base salary not including superannuation. 19

20 Kelly IT Resources: Salaries 20

21 overview The information technology sector has enjoyed tremendous growth in the last two decades in Malaysia starting from the mid-90s where national initiatives like the Multimedia Super Corridor (MSC) was launched. Today, the industry employs over 130,000 people and is regarded as among the larger sectors in the country. The initiative of MSC is under the purview and management of the Multimedia Development Corporation (MDeC). Both the public and private Institutions of Higher Learning (IHLs) in Malaysia have heeded the MSC agenda by establishing programmes and working relationships with technology giants such as IBM, Dell, Apple, Google, Hewlett Packard, and Huawei Technologies, just to name a few. Specific programmes are also drafted between relevant IHLs and various companies to nurture specialised talent. On market trends, MSC Malaysia s Talent Supply-Demand Study report cites that 90 percent of companies hired Information, Communication and Technology (ICT) talents with at least one to five years of experience, with only 10 percent of companies hiring fresh graduates. The study was conducted with more than 1,000 companies and 133 faculties in IHLs, in addition to secondary research and consultation with industry experts. Current skill gaps highlighted by the study saw software development (42 percent) skills topping the list followed by database (23 percent) and networking and security (18 percent). Additionally, the creative and animation industry too is one where Malaysia has grown exponentially over the past few years with many of our locally developed animated programmers showing all over the world, from China and Indonesia to UK and the Middle East. 21

22 information technology SALARY RANGE ( PER MONTH) Qualification EXPERIENCE (YEARS) MIN MAX SAP Team Lead Degree/Masters ,000 30,000 Program Director Degree/Masters/PMP ,000 35,000 Chief Technical Officers/Chief Information Officers Degree/Masters ,000 35,000 Project Directors Degree/Masters/PMP ,000 25,000 Service Delivery Directors Degree/Masters/PMP ,000 25,000 Sales Directors Degree/Masters ,000 25,000 Software Development Manager Degree ,000 18,000 Lead Software Developer Degree 5-8 9,500 15,000 Solutions Architect (Senior) Degree ,000 15,000 Implementation & Technical Support Manager Degree ,000 15,000 Billing Systems Specialist Degree ,500 15,000 Unix Specialist Degree 5-8 8,500 12,000 Information Security Manager Degree ,000 15,000 Project Manager Degree 3-5 7,000 10,000 Software Sales Manager Degree 4-6 6,500 9,000 Business Consultant Degree 5-7 6,500 9,000 Wintel Specialist Degree 4-8 5,500 9,000 Senior Systems Engineer Degree 5 6,000 8,000 IT Manager Degree 4-6 6,000 8,000 Service Delivery Manager Degree 5-8 6,500 10,000 SAP Consultants Degree 4-6 6,500 13,000 Systems Analyst Degree 3-5 6,000 8,500 Problem & Change Management Specialist Degree 3-5 5,500 8,000 ETL Developers Degree 3-6 5,500 8,000 IT Marketing Manager Degree 4-6 5,000 8,000 Security Analyst Degree 3-5 5,000 8,000 Logistics Manager Degree 3-5 5,500 7,500 Business Development Manager Degree 3-5 5,500 8,000 BI Consultant Degree 3-5 6,500 10,000 Websphere Application Developer Degree 3-5 6,500 10,000 Solutions Architect (Junior) Degree 2-4 5,500 7,000 Hot Job Figures are base salary not including superannuation. 22

23 information technology SALARY RANGE ( PER MONTH) Qualification EXPERIENCE (YEARS) MIN MAX Inside Sales Manager Degree 4-5 5,500 9,000 IT Supply Chain Manager Degree 3-5 5,500 8,000 Account Manager Degree 3-4 5,500 7,000 Technical Writer Degree 3-5 5,500 8,000 Database Administrator Degree 2-3 5,000 7,500 Quality Assurance Specialist Degree 3-5 5,000 7,000 Billing Systems Engineer Degree 2-4 4,500 6,000 Technical Consultant Degree 2-3 4,500 6,000 Pre-sales Engineer Degree 2-4 4,500 6,000 Systems Engineer Degree 2-3 4,500 6,000 Unix / Linux OS Engineer Degree 2-5 5,000 8,000 Java Developer Degree 1-3 5,000 7,000 IT Procurement Specialist Degree 2-4 4,500 6,000 Systems Programmer Degree 2 4,500 5,500 Helpdesk Tech Support (foreign language expertise) Degree 2-3 5,000 8,000 IT Trainers Degree 2-3 4,500 7,000 Network Administrator Degree 2-3 4,500 5,500 Programmer Degree 1-2 3,800 4,500 Web Designer Degree 2 4,500 5,000 Software Engineer Degree 2-3 4,500 6,000 Analyst Programmer Degree 2 4,500 6,000 Channel Sales Specialist Degree 2-3 4,000 6,000 Inside Sales Specialists Degree 2-3 4,000 6,000 Help Desk Analyst Degree 2-3 4,500 5,500 IT Marketing Communications Executive Degree 2-4 3,500 4,500 IT Administrator Diploma/Degree 1-2 3,000 4,000 IT Executive Higher Diploma/Degree 2 3,500 4,500 Automation Support Engineer Degree 1-3 3,800 5,500 Technician Diploma 1-3 2,800 4,500 Hot Job Figures are base salary not including superannuation. 23

24 Kelly Engineering: Salaries 24

25 overview In terms of new entrants to the employment market, there have been no less than 13,000 engineering graduates from Malaysia s public universities between 2008 and Malaysia s public universities graduates from the field of engineering are increasingly in hot demand by leading engineering companies like Strand Aerospace and Linde. This healthy pattern is perhaps attributed to the global rankings of the said universities. For instance, Universiti Sains Malaysia (USM) is ranked an outstanding 38th placing for chemical engineering worldwide while Universiti Malaya (UM) is ranked in the top 100 in the fields of chemical, and electrical and electronics engineering. Doing its part is also the Public Service Department (PSD) which awards 40 percent of its scholarships to engineering students enabling them to further their studies at renowned institutions such as the Massachusetts Institute of Technology (MIT), University of Cambridge and University of Melbourne. All encompassing, this succinctly elevates the engineering standards as practiced and demanded by the growing ambitions of Malaysia. Conclusively, the field of engineering is anticipated to positively expand with the ongoing Government Transformation Programme (GTP) and the Economic Transformation Programme (ETP). These are in addition to the High Income Talent Research Scientist Engineer (HIT-RSE) managed by the Selangor Human Resource Development Centre (SHRDC), and the Technology Specialist in Specific Domain Expertise (TeSSDE) which is sponsored by the Economic Planning Unit (EPU) and owned by Might-Meteor Advanced Manufacturing. In Engineering, talents such as mechanical engineers, process engineers, civil engineers, and health, safety and environment managers are much sought after in Malaysia. 25

26 Engineering SALARY RANGE ( PER MONTH) Qualification EXPERIENCE (YEARS) MIN MAX Engineering Manager Degree ,000 22,000 Utilities Manager Degree ,000 21,000 Head of Quality Degree/MBA ,000 19,000 Senior Project Manager Degree ,000 17,000 Lead Electrical Engineer Degree ,500 13,000 Business Development Manager Degree ,500 13,000 Quality Manager Degree ,000 13,000 Construction Manager Degree 5-8 9,500 13,000 Project Manager Degree ,500 13,000 Naval Architect Degree 6-8 8,500 9,500 Key Account Manager Degree ,500 13,000 Program Managers (Electronics/Semicon) Degree 5-8 8,500 13,000 Piping Engineer Degree 5-8 7,500 13,000 Mechanical Engineer Degree 3-5 7,500 9,500 Process Engineer Degree 4-6 7,500 11,000 Operations Manager Post Graduate Diploma/Degree/Professional Degree/Masters 5-7 7,500 13,000 Project Sales Manager Degree 4-8 7,500 13,000 Finance Manager Post Graduate Diploma/Degree/Professional Degree 5 7,500 13,000 Automation Manager Degree 4-6 8,500 16,000 Global Commodity Managers (Factory) Degree 5-8 7,500 10,000 HSE Manager (Health, Safety & Environment) Degree 4-6 7,500 8,600 Production Supervisor Degree 3-5 6,500 8,500 Project Manager Degree 3-5 6,500 8,500 Technical Manager Technical Diploma/Degree 3-6 6,500 8,500 Senior Design Engineer Degree 4-6 5,500 8,500 Firmware Engineer Degree 3-5 4,500 7,500 Supplier Quality Engineer Degree 3-5 4,000 7,500 Product Engineer Degree 3-5 4,000 7,500 Quality Engineer Degree 3-5 4,000 7,000 Electrical & Instrument Engineer Degree 3-5 6,000 8,000 NPI Engineer Degree 2-4 3,500 7,500 Hot Job Figures are base salary not including superannuation. 26

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