Administrative Services Summary of Some Proposed Goals & Activities for the MSJC Strategic Plan

Transcription

1 Administrative Services Summary of Some Proposed Goals & Activities for the MSJC Strategic Plan The following summarizes some of the major consolidated goals, objectives/activities, and needs identified by Administrative Services personnel, clustered according to the institutional priorities. Student Success (ST=Goal for , MT=Goal for ) Goal 1: Improve student access to courses, information, and services for them to be successful. Increase assistance to students during first 2 weeks of each semester (physical and process navigation). Improve campus signage to aid students in locating essential departments and services. Implement GPS mobile application to help students physically navigate buildings by campus. # ST&MT: Operate at least 1 info kiosk/tent per campus per term at start of each semester. # ST&MT: All employees wear Ask Me buttons to facilitate students seeking assistance and information. # MT: Conduct 1 student survey/focus group per campus per year to learn of student campus info needs. Goal 2: Implement a student user friendly virtual campus. Establish student, faculty, and staff panels to review user friendliness of College s website. Enable all campuses and learning centers to be fully wireless and firewall protected. # ST: Conduct 3 website review panels (separate panels for faculty, staff, and students). # MT: Sufficient technology is installed so that all campuses/learning centers are fully wireless. Goal 3: Provide holistic teaching & learning that supports student academic & personal growth. Increase one-on-one face time with students to provide personal assistance and mentoring. Promote student accountability, confidence, and personal growth. Employee expertise is matched with student interests to promote advising and mentoring. The expertise of select staff is highlighted via videos on webpage to motivate student growth. # ST: Host 2 face time events (popcorn socials, giveaways, etc) with students per year at each site. # ST: Host 1 annual Pride Day for staff to review student data and discuss improving student success. # ST: Produce student process map from intake to graduation and distribute to all employees. # MT: Compile employee bios to create list/blog of those willing to advise and mentor students. # MT: By 2014, 5 employee video profiles per year are created and featured on website. Fiscally Sound Position Goal Area 1: Increase revenue from non-state sources. Increase MSJC/community involvement in each other s events to gain support for future bonds. Increase number of donors to MSJC Foundation. Increase number of grant proposals submitted by faculty and staff. # ST: Increased number of MSJC employees participate in 3 community events per year per site. 1

2 # MT: 10% increase in Foundation endowment and annual fundraising totals. # MT: Annual increase of 5 additional grant proposals submitted by faculty and staff. # MT: Successful passage of MSJC bond measure/public bond financing. Goal Area 2: Intensify the pursuit of grants, contracts, and other income stream opportunities. Generate increased revenue through grant and contract awards. Sell advertising space on College assets (website, marquees, and physical venues). Create and host for-profit events, concerts, cultural, and other ticketed events/venues. Launch now an effort to pass a 2016 bond measure for the College. # ST: Increase by 15 per year the number of grant proposals submitted by faculty and staff. # ST: Secure 5 corporate sponsor advertisement contracts. # MT: Hold at least 1 for-profit concert, celebrity performance, cultural event, etc., per year. # MT: In , launch a sustained effort leading to bond passage by Goal Area 3: Streamline institutional processes to reduce overhead costs. Districtwide, each campus and learning center becomes more paperless. Districtwide, each campus and learning center adopts more electronic processes and information. The College reduces monthly energy costs by focusing on energy-saving programs and processes. # ST: 8-10% reduction in use of paper compared to current usage level (measured by ream purchases). # ST: 10% reduction in monthly electricity and gas usage (measured by monthly energy bills). Goal Area 4: Implement a Districtwide recycling program. Generate revenue through the collection of recyclable materials and e-waste. Promote re-usage of campus events material (e.g., banners, posters, signage, brochures, etc). # ST: 50% of all departments actively recycle materials as part of recycling campaign. # ST: 1 e-waste recycling event is held annually at each campus and site. # ST: 15% reduction in costs to reprint or repurchase campus events materials. Systematic Planning and Assessment Goal Area 1: Establish an assessment timeline and systematic model to facilitate District planning. Increase Districtwide participation in assessment and planning. Increase resources allocated to the planning and assessment process. Increase the number of departments, services, and programs with annual assessment plans in place. # ST: 20% of departments, programs, services have assessment plans and annually assess their programs. # ST: 100% of RAPs being considered are supported by planning and assessment data and rubrics. # MT: 40% of depts, programs, services have assessment plans and annually assess their programs. Goal Area 2: Increase the usage of assessment in both instructional and non-instructional programs. Develop assessment process for non-instructional programs, services, and departments. More non-instructional departments fully utilize the program review process and methodology. # ST: 80% of funded RAPs utilize an assessment rubric to document progress and measurable outcomes. # ST: 1 training session per year per site is conducted for staff on program review process and methods. # MT: 80% of funded RAPs utilize an assessment rubric to document progress and measurable outcomes. 2

3 Goal Area 3: College-wide data-driven decision-making utilizing internal and external data. Establish a project clearinghouse/roster to prioritize institutional projects requiring resources. Establish a data warehouse for ease of access and reporting of data needed for decision making. Create user-friendly data portal allowing for user-conducted data assessment, collection, and analysis. Assessment data generated by any RAP-funded initiative is housed on portal for all-campus access. # ST: Project clearinghouse/roster is assembled and made broadly accessible. # MT: Data warehouse is fully operational in and accessible to all employees. # MT: 20% increase in the frequency and amount of data accessed via self-service. # MT: Conduct 1 data warehouse training session per year per site with more training for Datatel leaders. Institutional Pride and Organizational Culture Goal Area 1: Quality institutional communication becomes a key campus priority and practice. More department staff are trained to transmit their own mass s to students. Web module leaders are better trained to administer and maintain their own website areas. Re-establish virtual college committee and create sub-committee on social networking and web. Launch community-driven portal platform to improve communication and facilitate social networking. Establish chat function allowing for real time exchange with students on web and needing help. All employees wear nametags or badges to be more easily identified on and off campus. # ST: Virtual committee established with representation from 80% of all departments. # ST: 80% of key College departments are able to send their own mass s to students. # ST: 1 training program each semester by campus on current communication tools and programs. # MT: New portal is established and replaces blackboard portal. # MT: All employees receive nametags or badges with an incentive program to encourage usage. Goal Area 2: Promote sense of campus community and employee pride via professional development. Host student scenarios training for staff (topics: enrollment difficulties, crisis management, etc.). Create and offer a College-wide consolidated, centralized professional development program. # ST: At least 1 student scenarios training session conducted per site each year. # ST: Professional development committee formed, does inventory of needs and current PD activities. # MT: Coordinated, College-wide professional development program, with coordinator, is launched. Goal Area 3: Promote and engender campus pride. Develop and host MSJC pride days to celebrate and learn about each other. Encourage wearing of logo t-shirts/apparel to increase visibility to students and community. Increase connections between students and employees. Develop student micro-internship/job shadowing program linking them to employees/campus units. Host division and department-based open houses each year to facilitate pride and communication. # ST: Hold at least 1 pride day per semester (accessible to students and community). # ST: Hold 2 face time events per semester per site to better link students to employees. # MT: Offer at least 1 job shadowing opportunity to students per semester by site. # MT: At least 1 department host open house each semester. 3

4 Community Partnerships and Service Goal Area 1: Increase college s visibility and reputation throughout community and service area. Advertise local community events on campus marquees and website. Create a charity team that is available to volunteer at local charity functions. Invigorate and expand an active speaker s bureau of expert employees. Launch an early acceptance program with local high schools. Increase or launch marketing campaigns throughout the region, particularly in I-15 Corridor area. Expand contract education opportunities and programs with area businesses and employers. Greatly increase employee involvement in community events, organizations, charity venues, etc. # ST: 6 non-college events are advertised on marquees annually. # ST: Charity team is established with sufficient number of employees as volunteers. # ST: 100% increase in number of employees participating in speakers bureau program. # ST: At least 1 community blast is sent each semester communicating campus news and info. # MT: Take inventory of employees currently serving on community boards/orgs to identify ways to help. # MT: MSJC charity team will participate in minimum 4 local charity events annually. # MT: 10% increase in participation in high school outreach events and H.S. counselor contacts. Resources Required To Implement/Sustain These Goals and Activities (These are resources required beyond those identified by Instructional and Student Services personnel for proposed strategic planning activities) 1. More staffing or assignment of time: Trainers, speakers, and consultants for various training sessions, academies, and campaigns 1 FT professional in grants office to support increased grant submission objectives 1 FT support person for new grants office professional 1 FT community events coordinator 1 FT professional to assist with institutional effectiveness, planning, and assessment support 1 FT or professional services as web developer/programmer for user-friendly web re-design 1 FT professional development program coordinator 2. Additional or access to physical plant: Funds for new physical structure identification signage program and directional signs Recycling bins, cardboard bailer, and trash compactor to support recycling program Designated controlled facilities for increased servers and technology 3. Additional or access to technology: Develop or acquire GPS mobile app to direct students from building to building at each site Sufficient routers, servers, firewalls, and software to make all sites fully wireless Projectors, screens, sound/stage/lighting systems for fee-based campus events Programming services to create and maintain data warehouse database and portal Sufficient server space for data warehouse 4

5 4. Additional or repurposing of fiscal and other resources: Modest funding for face time events to promote student staff interaction at each site Hosting and operating funds for campus/dept open houses and pride days Modest budget to produce videos that highlight employee expertise and locate on webpage Increased budget for expanded College-wide professional development program Modest budget for popcorn machine, t-shirts, nametags for campus face time events Modest budget for department-based open house events and annual open houses in spring Modest budget to support community volunteering (mileage, banners, brochures, etc.) Funds for service area-wide MSJC branding, image, and messaging advertising campaign Modest funding to support campus sponsorship of select community events and venues $10,000 for for-profit events marketing, decorations, initial operating needs 5