Bill Hobgood, City of Richmond (VA) & the Association of Public Safety Communications Officials International PAPER #

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1 The Vehicle Emergency Data Set (VEDS): The Logical Path toward Standardization of Data Between Telematics Service Providers and Public Safety Answering Points Bill Hobgood, City of Richmond (VA) & the Association of Public Safety Communications Officials International 1 PAPER #

Public Safety Answering Points Bill Hobgood, City of Richmond (VA) &

2 Is There a Better Way? 2

3 GPS GSM/CDMA Vehicle Data Voice TSP Call Center Public Safety Answering Point Dispatch Emergency Medical Service, Doctors, Air Rescue, Police, Roadside Assistance 3

4 Evolution of Advanced Automatic Collision Notification Technology In 2004, new vehicle sensors are added - In addition to airbag data, new data became available Emergency Response Alliance Comcare forms ACN Working Group Knew that AACN techology was evolving Created a XML-based VEDS Ver

data became available Emergency Response Alliance Comcare forms ACN

5 Recommendations from the Expert Panel: AACN & Triage of the Injured Patient Report concluded AACN showed promise in improving severely injured outcomes 5

6 Recommendations from the Expert Panel: AACN Protocol Recommended CDC recognized that AACN data had not been used in previous clinical decision-making and suggested that pilot studies be implemented ASAP using AACN data protocol 6

used in previous clinical decision-making and suggested

7 GPS GSM/CDMA Vehicle Data TSP Call Center Voice Faster and Appropriate Rescue Public Safety Answering Point Crash (PSAP) Direction Crash Data Transmitted Crash Speed (deltav) Safety Belt Used Multiple Impacts Dispatch Rollover Estimate the Risk of Severe Injury (URGENCY) Emergency Medical Service, Doctors, Air Rescue, Police, Roadside Assistance

(deltav) Safety Belt Used Multiple Impacts Dispatch Rollover Estimate the Risk of

8 APCO is Approached by Two TSPs in 2009 Houston we have a problem 8

9 APCO Reacts Quickly APCO & NENA created 2 joint working groups AACN Data Standardization Joint APCO/NENA Working Group (APCO led) NENA/APCO urgency algorithm/3rd party call center EMD working group (NENA led) 9

APCO/NENA Working Group (APCO led) NENA/APCO urgency

10 Release of Vehicular Emergency Data Set 3.0 Schema development funded by 4 TSPs Data fields conform to XML & NIEM standards Schema provides a consistent data set to guide TSPs VEDS 3.0 released July, 2012 Pilots to occur and data will be collected for analysis Once pilot data analysis is complete and stakeholders concur, VEDS 3.0 can be submitted to the APCO ANS process 10

provides a consistent data set to guide TSPs VEDS 3.

11 GPS GSM/CDMA Vehicle Data TSP Call Center Voice Fastest and Appropriate Rescue Public Safety Answering Point Crash (PSAP) Direction Crash Data Transmitted Crash Speed (deltav) Safety Belt Used Multiple Impacts Dispatch Rollover Estimate the Risk of Severe Injury (URGENCY) Emergency Medical Service, Doctors, Air Rescue, Police, Roadside Assistance

12 Impact on the PSAPs The more information the better the response Provides capability of an improved response Responders can prioritize their responses based on probability of injury Criteria based systems can incorporate the probability of injury into their process Other systems can provide the probability of injury upon dispatch 12

on probability of injury Criteria based systems can incorporate the probability of

13 VEDS DATA MODEL 13

14 Acknowledgements Information Sources Information Sources: CDC Comcare OnStar ATX, BMW NHTSA William Lehman Injury Research Center 14

15 Acknowledgements 1 st Joint APCO/NENA Working Group OnStar Agero (formerly ATX) NHTSA Hughes Telematics HiTech Ford Priority Dispatch KIA Qualcomm Intrado National Academies of Emergency Dispatch APCO/NENA Staff and Practitioners 15

HiTech Ford Priority Dispatch KIA Qualcomm Intrado

16 Questions from the Audience? 16

Resources For More Information Visit APCO s website: http://www.apco911.org/resources/aacn-and-veds.

17 Resources For More Information Visit APCO s website: VEDS IEPD & Schema Press Releases Best Practices for PSAPs When Processing Vehicle Telematics Calls 17

18 Thank You!!! Contact Info: Bill Hobgood, Project Manager, Public Safety Team City of Richmond, Department of Information Technology 900 E. Broad St., Room G-2 Richmond, Va Office (804) Direct (804) Bill Hobgood, Project Coordinator, APCO Intl. APCO International Headquarters 351 N. Williamson Blvd. Daytona Beach, Fl HQ Direct # hobgoodb@apcointl.org 18

Technology 900 E. Broad St., Room G-2 Richmond, Va. 23219 Office (804) 646-5140 Direct (804) 240-0744 Bill.

The Telematics Interface with PSAPs. ATX North America - Europe

The Telematics Interface with PSAPs ATX North America - Europe Automakers Served Toyota Safety Connect TM Lexus Enform TM BMW Assist TM Mercedes-Benz Tele Aid TM Peugeot Services Mobiles TM Rolls-Royce