The Pathway to a Cloud-Enabled Enterprise Jim Wagstaff

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1 The Pathway to a Cloud-Enabled Enterprise Jim Wagstaff

2 What does CloudFX do? Public & Private Cloud Advisory Cloud Architecture ITSM Business Intelligence Cloud Managed Services Strategic Partnerships End-to-end Cloud Solutions Experienced Talent Technology Innovation Largest Independent Public and Private Cloud Specialist in Asia Pacific 2

3 Southeast Asian Cloud Adoption in IT 73% need to improve Cloud skills 48% have Cloud initiatives in next 18 months 62% are training staff to support Cloud initiatives 68% believe Cloud is a must to stay competitive 83% say virtualization is critical to move to Cloud Source: VMware-commissioned survey of IT decision makers conducted by Forrester Research, October

4 Envisioning the full potential of Cloud requires a re-think Customers that maximize the potential of cloud s business enablers can position themselves to capture significant value and sustainable advantage 4

5 What does The Cloud mean for customers? Any Device Anywhere Any Information The Promise of Cloud Anytime 5

6 What do customers value about Cloud? Great Technology Cloud Enablement Value Cloud is about business, finance, and service NOT technology 6

7 Strategic Business Benfitis of Cloud Computing Cloud helps business and IT create and deliver value in fundamentally new ways. 7

8 What Customers See and Understand... Limited end to end deployment, compounded by portfolio knowledge draws clients to binary level comparisons and competitive challenges when the dialouge is short term orientated Server Infrastructure is a great starting point, not the journey. 10% Infrastructure Consolidation 40% Sevice Level Advancement 30% Client Mobility and Data Limited awareness for virtualization s end-to-end solution stack remains evident fragmenting strategic positioning and value 15% 5% Application Modernisation Cloud Business Enablement 8

9 Two inflection points Source: Gartner The Nexus of Forces Changes Everything (January, 2013) 9

10 Observable quantity The Opportunity CloudFX works with clients to choose the right workloads and use cases to build a Cloud service portfolio which enables low risk participation in key market/customer segments Cloud Target Segments IaaS, Security Services, Zimbra Virtual DT - View Client Computing 67% 5 Year CAGR Private Cloud Services Server & Storage Backup, Archival & vdr Demand Scenario Driver SaaS Portfolio via cloud SAP, BI, BPaaS Past Present Future 10

11 Technical Focus Business Focus The CloudFX Architectural Approach Strategy Why do you need it When should you have it SHAPING Requirements Architecture What pieces do you need How should you design it DISCUSSING Requirements Design Let s integrate the pieces together Implementation Let s implement it SATISFYING Requirements Most companies to date have implemented technology prior to defining a strategy 11

12 Cloud Project Phases Phase One Cloud Business Model and Strategy Development Business Strategy Financial Model Product Portfolio Customer Analysis Market Analysis Service Catalog Architecture and Design Service Catalog Service Architecture & Design SLA Creation Phase Three Cloud Infrastructure Build and Integration Cloud Service Build Portal Customization & Development Provisioning Workflows Billing, Metering, Service Assurance ITSM Process Integration Design Procedures Work Instruction Development Policies 12

13 Key IT aspects for a Cloud strategy CloudFX would typically work with clients in 5 separate work streams in order to help our clients understand the core strategic tenants of their Cloud strategy 13

14 CFX Operational Maturity Model Characteristics Stage 5 Stage 4 Stage 3 Stage 2 Stage 1 Technical Infrastructure and Architecture Cloud Services optimized infrastructure Automated Infrastructure pooling Shared and Virtualized infrastructure Consolidated, agreed service functionality Enterprise Infrastructure architecture Service Management Framework Continuous value management and optimization Value chain based service management Integrated Information and Service Management Enterprise IT information management Management control by function/element Governance, Finance and Security Value based pricing, embedded commercial and security management Variable IT costing Optimized policy management Service driven policy principles Negotiated budget / resource management Joint, agreed budget driven Hierarchical management Culture and Staff Business / Commercial centric Customer centric behavior Service focused Best Practice Processes Value chain optimized processes Service strategy processes Process optimization Service Management Portfolio Commercial service portfolio management Service brokering Service portfolio with OLAs Expert Teams Planning processes SLA based technology services Department Silo s and Competency Hero s Operational processes Defined technology services 14

15 Business Agility The CloudFX Customer Transformation Roadmap Innovation Transition Lowering client complexity Transformation Further reduce costs Improve productivity Converge Platform for true business agility React to change Competitive differentiation Extend Resources now focused on value creation versus managing complexity Improved customer experience Fragmented Consolidate Greater control Speed to market Improved flexibility Sub optimal Disparate Multiple SLA s & Vendors High costs Reduce client risk and costs Complexity Service Orientation 15

16 Questions to consider Five critical questions to ask 1. Who are your customers? 2. Where are they? # 3. What do they want? 4. How will you reach them? 5. How will know you have been successful? Extrapolated from Peter Drucker (1998) 16

17 Thank you..

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