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1 Company Profile A Member of Harel Mallac Group First

2 Table of Contents Who are we? 3 Our Services 4-11 Key Differentiators 11 Contact Us 12 Who are we? Founded in the early 1970 s, Mauritius Computing Services Ltd (MCS) operates in the IT and ITES (Information Technology Enable Services) sector. The main activities are IT Services and ITES-Business Process Outsourcing like Enterprise Resource Planning, Management Information System, Data Archiving, Disaster Recovery, Data Processing and Networking & Hosting, Security Services & Software Development. MCS is at the forefront of industry trends and adopts new technologies and always focus on value added services. We have a leverage position in the global market with an exhaustive list of clients. We have achieved a growth rate through welldefined strategies, dedicated teams and timely implementation of solution. 2 Company Profile 3

3 Infrastructure Server Hosting Virtual Server & physical dedicated server instances Virtual Server cloud enabled pay as you go model Easy to expand and modify provisioned systems Physical dedicated servers option - dedicated physical hardware Secure with firewall protection The server hosting service has been specifically built to provide a high performance, secure and scalable environment for the hosting of both virtual machines and also physical servers within purpose built data centre facilities. The service is supported by a dedicated team of engineers. Datacentre Server rack unit space, co-location of server racks IT Infrastructure Management Outsourced operations & support of ICT System Administration & support of ICT Systems hosted in the cloud 24/7 monitoring of private cloud infrastructure Right environment for provisioning private & hybrid clouds MCS provides a cloud infrastructure management service model in which an organization outsources the operations & support of the storage, hardware, servers, and its associated systems which is housed within the MCS Cloud Datacenter. This includes control of access to such resources such as user administration, assigning systems privileges and monitoring of the outsourced infrastructure. The aim is to put in place the right environment for provisioning private & hybrid clouds. Hosted Messaging Business-class located in the cloud anywhere, anytime from Outlook, a web browser or mobile phone Share calendars, address books & tasks, mobile - anywhere Fully managed Advanced Security features (anti-spam, firewall) State of the art facilities stringent compliance to international standards Optimum datacentre environments Protection from physical and environmental threats The Cloud hosted messaging service offers a robust, remotely hosted, outsourced and fully managed implementation of messaging platforms such as Microsoft Hosted Exchange. The solution provides a high level of resiliency, robustness and redundancy, as well as a range of security, content and management features supported by our experienced staffs. Using of state of the art facilities we provision optimum datacentre environments where customers can house their equipment with peace of mind that their data will be adequately protected from physical and environmental threats. 4 Company Profile 5

4 Business Applications Enterprise Resource Planning Financial management applications General Ledger, Accounts Payable, Accounts Receivable... Dashboards & reporting Centralized security Document Management System & Online archiving Implement document retention polices, and automatic content sorting Online document library - centrally-stored version of documents Antivirus Infrastructure and endpoint solutions from the cloud Protect cloud servers from virus and other malware infections Can be extended to provide endpoint protection from the cloud Monitored & updated from the cloud Reporting on status of the level protection of each system Cloud based antivirus solution allows the remote management of antivirus applications installed on the cloud servers as well as the extended ability of covering endpoint protection. The protected systems are monitored & updated from the cloud, with reporting on status of the level protection of each system. Business Intelligence & workflow solutions Quickly respond to changing business needs Vulnerability Management Identified risks, right level of protection against cyber-attacks Aggregate content from multiple sources and displaying it in a Web browser Automation using process based workflows aligned to business objectives Networking, Telecoms & Security Firewall Extended security in the cloud Prevents network attacks and data breaches for cloud-based servers Protects sensitive cloud-based data from intrusion attempts by hackers Controlled access to protected servers to authorised users only Managed by certified information security experts Our solution is a cost-effective, integrated security model approach. The Cloud Firewall Service is intended for smaller to larger organizations who want the peace of mind that a managed firewall service can provide. The security operations center is manned by security experts with industry certifications. Cloud-based networked IT infrastructure scanning with automation Identifying and classifying ICT systems vulnerabilities Remediate detected faults and manage security risks Reduce threat exposure of servers; helps protect sensitive data on servers Hosted vulnerability management provides cloud-based internal and external infrastructure scanning in an automated manner. Together with our internal resources with extensive information security experience we help you to: Manage compliance with security initiatives by scanning for and classifying vulnerabilities Providing remediation steps and data to assess and manage security risks to help reduce threat exposure Internet Services Connection to productivity platforms hosted in the cloud MCS employs a range of technologies to enable consumers to connect to the internet and thereon Range of last mile technologies wired and wireless allows businesses to connect to productivity Secure internet service provider platform platforms hosted in the cloud. Diverse connectivity to Africa and Europe 6 Company Profile 7

5 Outsourcing Services Save time and money by outsourcing the operations to our highly trained staff, who have extensive knowledge of the processes. Outsourcing of Shares Registry and Transfer Agent Services Our Outsourcing of Shares Registry Services include: Management of Shareholders Portfolio includes: Create/modify shareholders details Deposit of Shares Certificates at the CDS Withdrawal of Shares at the CDS Share Transfer from one party to another Pledge/Release Certificate Reports and Queries Annual General Meeting Handling We provide AGM Handling Services which also includes Software services proxy handling, attendance, voting and reporting. Direct Credit Facility Our Outsourcing and Software Services caters for direct credit facility and allows shareholders to receive dividend payments via bank transfers. (Credit Advice, Transfer list and back diskette as per company s bank) Setting of procedures We help client to set procedures as per our experience of ISO Bank Reconciliation A standardised approach is provided to help in carrying out reconciliation of cheques for companies who have outsourced this task to MCS Ltd: Analysis of Dividend for financial year Dividend Payment Reconciliation & Summary List of Outstanding Cheques List of Incorrectly numbered cheques on Bank Statement, Stale cheques & Discrepancies List of Cashed Cheques Bank Statements Replacement of cheques (Wrong Name, stale cheques etc.) Signing Plates Preparation of signature plate and MAT along with signing of cheques is provided. Special Services We can handle various special events like Bonus Issues, Dividend in Species, Subscriptions of shares, amalgamation etc. Outsourcing Payroll MCS s Payroll Outsourcing Services incorporate both payroll processing and payroll administration. With payroll processing, we ensure that all relevant taxes are paid, and handle funds transfers and banking to make sure that payments go out with no interruptions. Payroll administration covers: New employee processing Importing and entering data into the payroll system Verifying data for optimal accuracy Process employee deductions for liens Timesheet management and attendance gathering Terminations, transfers, and similar employment changes And more 8 Company Profile 9

6 Outsourcing of operations (payments, data entries, etc) MCS provides you the facilities of operating your systems which are either hosted at MCS or at your premises. We provide 24/7 services which consist mainly of processing, backup and restore at disaster recovery site. Processing ranges from data entry, checking, reporting, and bank transfer to backups and restores. We also facilitate the despatch towards your customers printing, franking and deliver to post office. The operation proceeds strictly according to customer instructions. Every process is logged and any error is immediately reported to customer. Corrective actions are taken according to customers instructions. All processing is under high supervision and there are different levels of verification: Security and Confidentiality: Security and confidentiality is the key to this department. They operate for very important customers with a great volume of confidential transactions with big amount. Key Differentiators Business Experience Decades of experience in service delivery Information Security Commitment Protected data, controlled access, secure systems Customer Support Prompt assistance is provided by our friendly qualified and experienced staff Ease customer compliance to regulatory requirements Customer SLA, certified processes and systems to international standards Regular feedbacks and updates from clients to improve continuously Advantages: The operation department has experienced staff who can work overnight to produce the outputs on time. Constraint: None. 10 Company Profile 11

7 A Member of Harel Mallac Group 12 MCS Ltd Mauritius Computing Services Ltd 18, Edith Cavell Street, Port-Louis, Mauritius Tel: (230) Fax: (230) First Website: Copyright Mauritius Computing Services Ltd - CP002 - July 2013

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