Community Chat. MDM Meets Endpoint Mgmt. Justin Strong Sr. Product Marketing Manager

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1 Community Chat MDM Meets Endpoint Mgmt Justin Strong Sr. Product Marketing Manager Bryce Romney Product Manager

2 The next 45 minutes or so Why is MDM so important right now? How does BYOD change things? Start managing all your devices today 2

3 The rampant need for MDM tools 3

4 WHAT IS A MOBILE DEVICE? 4

5 WHY ARE THESE DIFFERENT? 5

6 Yesterday IT Standardization 6

7 Today I want this device, these apps, and this access. CoIT (Consumerization of IT) 7

8 Pushing That Trend to the Edge I want to use my own device, but I still want apps and access. BYOD (Bring Your Own Device) 8

9 BYOD is here to stay start adapting today 9

10 Is BYOD Good or Bad? 23% of an enterprise s hardware spend is on endpoint devices that s money that can be saved when employees buy their own 64% fear that sensitive data will be on a device that gets lost, stolen, or infected 53% have seen productivity boosts of 10% 30% By 2014, 90% of organizations will support consumer devices Pros Cons 37% fear that users will download malicious apps 36% fear that users will steal data via personal devices 59% fear that malicious apps will jump from devices to the network 10

11 Impact on the Enterprise Users say they are more productive. And yet 77% 74% 64% of CIOs view CoIT as a business risk of CIOs say consumerization is driving unrealistic expectations of IT of CIOs say support for employee mobility is almost impossible because users rely on external networks You can t live without it. So what do you need to live with it? 11

12 Embracing BYOD 1 Establish practical agreements covering mutual responsibilities and terms of service 2 Deploy a BYOD-friendly management tool that can effectively manage mixed fleets 3 Empower your workforce; Lock-out workers who choose not to comply with practical agreements 12

13 1 Establish Practical Agreements Segment your workforce by needs Establish a baseline service model Craft a Terms of Service agreement that established mutual responsibilities (between employee and IT) 13

14 2 Deploy a BYOD-Friendly Tool Must address basic security & management needs with reporting/audit capabilities Must be easy for employees to self-provision Ensure you have the ability to escalate remediation if devices are lost/stolen 14

15 3 Empower/Lockout As Appropriate Leverage workforce segmentation to deploy applications, files, access and more Lock-out any employees that do not agree to mutual terms of service Observe, Adapt and Adjust 15

16 Don t just manage mobile devices manage them all 16

17 Get a Handle on All of Your Endpoints Not Just Mobile Devices Your ultimate goal is to encompass your entire endpoint portfolio with a single, integrated solution. Our ultimate goal is the total integration of all endpoint security and management tools into a single, easy-to-use console. And we re getting there fast. 17

18 ZENworks is Total Device Management New User Management Automated Inventory Application Management Device Configure & Deployment Application Deployment Large-Scale Patching Audit Reporting Remote Workforce User Device Environment OS Migrations & Upgrades Problem Remediation Device & User Retirement Location Awareness Remote Management Device Security Data Security Security Policy Deployment 18

19 ZENworks Mobile Management ZENworks is Total Device Management New User Management Automated Inventory Application Management Device Configure & Deployment Application Deployment Large-Scale Patching Audit Reporting Remote Workforce User Device Environment OS Migrations & Upgrades Problem Remediation Device & User Retirement Location Awareness Remote Management Device Security Data Security Security Policy Deployment 19

20 Mobile Device Platform Support Apple ios 4-5 iphone, ipod and ipad MDM Client Available Windows Mobile 6.1 & 6.5 MDM Client Available Windows Phone MDM Client on roadmap Symbian S60, 3 rd Edition, v9.1 MDM Client Available Android v MDM Client Available NitroDesk - TouchDown v7.2 supporting Android v2.2-4 BlackBerry OS 10x (support via ActiveSync) future support 20

21 With Novell ZENworks Mobile Management, you can: Track devices, how they are being used, and by whom Automate the process of activating the device Make sure the right applications are made available to the appropriate employees Manage the widest-possible range of platforms in your fleet Give users a choice, but cover your own assets 21

22 Data Loss on Personal Device Device Tracking License Compliance Data Loss Remote Wipe of ONLY Corporate Data Asset Management License Tracking Compliance Burden Forced PIN/Encryption and Remote Wipe Automated Compliance Reports User-Based Provisioning ZENworks Mobile Management Console Automated App Provisioning Get All the Apps Out Provisioning Every Device Individually Cloud Solution Simple Agent Install to Manage Automated File Sharing Deployment Headaches Need to Scale Rapidly Get All the Files Out 22

23 Novell ZENworks Mobile Management Integration Timeline Phase 2: Phase 3: Complete ZCC Integration Phase 1: Partial Integration with ZCC Stand-alone solution, console/agent 23

24 Who Are You Going to Call When You Can t Call Apple? Go Ahead Call Novell Give users what they want While covering your assets And proving you re compliant. 24

25 25

26

27 This document could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein. These changes may be incorporated in new editions of this document. Novell, Inc. may make improvements in or changes to the software described in this document at any time. Copyright 2012 Novell, Inc. All rights reserved. All Novell marks referenced in this presentation are trademarks or registered trademarks of Novell, Inc. in the United States. All third-party trademarks are the property of their respective owners.

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