Product Brief. DC-Protect. Content based backup and recovery solution. By DATACENTERTECHNOLOGIES

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1 Product Brief DC-Protect Content based backup and recovery solution By DATACENTERTECHNOLOGIES

2 2002 DATACENTERTECHNOLOGIES N.V. All rights reserved. This document contains information proprietary and confidential to DATACENTERTECHNOLOGIES. No part of this publication may be reproduced in whole or in part, stored in a retrieval system, or transmitted in any form or by any means, electronic, photocopied, recorded or otherwise, to parties outside DATACENTERTECHNOLOGIES N.V. without the prior written permission of DATACENTERTECHNOLOGIES N.V. TRADEMARKS DATACENTERTECHNOLOGIES and the DATACENTERTECHNOLOGIES logo are trademarks of Datacentertechnologies N.V. in Belgium and other countries. Other products mentioned in this document are trademarks or registered trademarks of their respective owners. Product Brief DC-Protect 2

3 Table of Contents 1 Introduction DC-Protect overview DC-Protect Features Architecture Content-based Backup Unlimited scalability Data transfer and storage reduction Long retention time Fast restores Data protection and encryption Flexible storage configuration Roll backward and forward Bare-metal disaster recovery Broad OS support Special file support Web-based installation and administration Ease of installation Conclusion About DATACENTERTECHNOLOGIES Product Brief DC-Protect 3

4 1 Introduction Professionals are generating more information than ever. Berkely University has calculated that in the coming three years, more information will be generated than in the past thirty centuries. In 2001 alone, 6 EB (ExaByte: 10E15) of information has been produced worldwide. Clearly, information is fuel to the worldwide economy. The Internet has been accepted as the primary network for business communication. Hence information is generated and shared using distributed networked computer and server systems rather than centralized mainframe computers. This distributed nature of networked computing poses a great challenge for system administrators. Rather than having to maintain and backup a small number of large systems, they now have to take care of a large number of diverse servers. Developing a disaster recovery plan in particular that guaranties quick recovery from the failure of one or all of these systems requires new tools that address this new way of computing. DATACENTERTECHNOLOGIES has developed a full set of technologies that addresses the specific nature of distributed computer farms. These technologies assist system administrators to easily and reliably install, backup, control, maintain and recover distributed servers and clients from remote locations. This product brief addresses the DATACENTERTECHNOLOGIES content based backup technology as it is available in the DC- Protect product. Product Brief DC-Protect 4

5 2 DC-Protect overview DC-Protect is a disk based backup, restore and recovery solution. While using disk as backup medium, DC-Protect offers the highest backup and restore speeds possible in a networked environment. As all backed up data is available on-line at any time, immediate restore operations at the speed of the network can be performed whenever the need arises. For disaster protection, backup data can be sent to two individual disk storages, of which one would typically be offsite. The DC-Protect patent pending content-based backup technology offers a design that largely reduces backup storage and bandwidth needs by eliminating the transport and storage of identical files. Not only is this true for redundant files on a single system between backup runs, comparable to traditional incremental backup schemes, but DC-protect effectively eliminates redundant files across all systems under control of. DC-Protect has a distributed architecture in which every target system runs its own backup tasks. Hence, DC-Protect easily scales to large numbers of target machines. This design allows all target machines to start their backup tasks simultaneously without limitation. The architecture permits making a daily full backup of every server or client in the customer environment within the stringent limits of the backup window. Hence, administrators don t need to bother anymore about restoring a system from full backup and incremental backup runs. When the need arises, a single file or a total system can be recovered immediately to any backup state throughout the retention period. Aside data files, DC-Protect backs up system and registry files. This allows a bare-metal disaster recovery on a broken system. In combination with DC-Operate, this recovery can even be performed remotely, without the need for any physical intervention. All the DC-Protect functionality is managed through an easy to use web interface. This interface is accessible form any browser without the need for installing any additional software. The interface offers customer (view), operator (per target machine) and system administrator management levels that are password protected. DC-Protect software is available pre-installed on a dedicated appliance what makes the installation as easy as racking the device and giving it an IP address through the front panel LCD display. These DC-Protect appliances are available in standalone and redundant configuration. Product Brief DC-Protect 5

6 3 DC-Protect Features 3.1 Architecture DC-Protect has a 3 layer architecture. 1. On the target machines, an intelligent DC-Protect agent performs the content based backup algorithm. 2. Centrally, the DC-Protect server controls the simultaneous backup and restore processes and manages the central storage database. 3. The actual backup data is stored on networked storage (NAS or SAN). Through this architecture there is no limitation to the backup scheduling. DC-Protect allows all backup tasks to start at the same time and run simultaneously. This guarantees that all systems will be backed up within the restrictions of the backup window. Backup disk Storage DC-Protect Server Target systems with DC-Protect Agent 3.2 Content-based Backup DC-Protect is based on patent pending content based backup technology what largely reduces backup storage and bandwidth needs. DC-Protect backs up files based on the uniqueness of their content. This means that files with identical content are backed up only once. Even if files with the same content exist on multiple servers (which is for instance the case with Product Brief DC-Protect 6

7 operating system and application related files) they are only backed up once thus rationalizing the backup process. The content based backup algorithm is performed by the DC- Protect agent on the target machines. Through this algorithm, for every file on the target system a 128 bit hashing key of the file content is being calculated. The central DC-Protect server manages a database with all the content ID s of all the files on the backup storage. Only when a file is not present in the central storage, it will be transferred over the network and stored in the storage. Content based backup will only transfer and store new or changed files since the last backup run, even when a full backup is performed every day. Content based backup also guarantees that multiple copies of identical files across all the backed up systems will only be sent over the network and stored once. DC-Protect dramatically reduces storage requirements and bandwidth usage by up to 99 %. 3.3 Unlimited scalability The DC-Protect agent performs the content based backup algorithm locally on the target machine. Through this distributed architecture, the DC-Protect backup solution can easily be expanded to keep pace with server farm growth. In server farms or data centers, a DC-Protect server will be installed per 50 target servers. This allows for a full backup on every system every day. 3.4 Data transfer and storage reduction DC-Protect compresses every file that is transmitted from the agent to the DC-Protect server. Typically compression rates form 2:1 to 5:1 are achieved depending on the file content. The files remain compressed when they are stored in the backup data store. In combination with the Content Based Backup algorithm, DC-Protect effectively minimizes transmission bandwidth and data storage. 3.5 Long retention time DC-Protect comes with a default retention time of 90 days. A full backup is performed every day relying on the content based backup algorithm to effectively reduce the backup storage requirements. The retention time is adjustable by the system administrator per backup task to meet the specific user needs. 3.6 Fast restores Restores of individual files or total systems can be promptly performed whenever the need arises. DC-Protect doesn t perform incremental or differential backups. Hence files do Product Brief DC-Protect 7

8 not need to be reassembled throughout the restore process. While the backup files are stored on networked storage the shortest restore times possible are guarantied. 3.7 Data protection and encryption For transferring files form the agent to the backup server, the data needs to be encrypted to guarantee data privately and security. This is certainly true when the data travels outside of the datacenter network or even over the public Internet in the event of a remote backup. At the backup server side, the data needs to be stored in an encrypted format to avoid malicious use by other users or even outside hackers. DC-Protect encrypt the files based on a 128 bit content related key. This guaranties the compatibility with the content based backup technology. Restore sets, which contain the necessary information to perform a restore operation are themselves encrypted using a user defined Pass Phrase. Thus only the user that has backed up a file can restore this file. A user or an eventual hacker can never access files that have been backed up by other users (customers) even though they reside on the same backup storage. 3.8 Flexible storage configuration DC-Protect is using a 128 bit content key for unique file identification and indexing. DC-Protect will store the files on the storage sorted and organized based on these content keys. When the storage consists of multiple disk volumes of non-equal sizes, then DC-Protect will evenly distribute the files over these volumes relative to their sizes. Consequently, CD-protect offers a lot of flexibility in backup storage organization. This content based indexing mechanism offers optimal performance for finding and retrieving the files during a restore operation, even when millions of files have been backed up over time. 3.9 Roll backward and forward In addition to data files, DC-Protect backs up system files and registries (in MS windows based systems) as well. This allows users to roll back a system to a previous state of a backup runs. Roll forward after a rollback operation is feasible as well Bare-metal disaster recovery DC-Protect allows a bare metal recovery of a failed machine based on any of its full backup runs. With a boot disk, created on any other machine, the DC-Protect recovery agent Product Brief DC-Protect 8

9 is launched on the failed machine or on replacement hardware. The recovery agent automatically partitions and formats the system hard disk and restores the system to its chosen pre-failure state. In combination with DC-Operate (another DATACENTERTECHNOLOGIES product) this operation can be performed fully remotely, eliminating the need for the boot disk Broad OS support DC-Protect agents for servers using the following operating systems are available: MS Win 2000 Server / Adv. Server / Datacenter MS Win NT4 Server Linux Sun Solaris BSD DC-Protect agents for clients (desktops, portables) using the following operating systems are available: MS Win 98 SE MS Win ME MS Win NT4 Workstation MS Win 2000 Home / Pro MS Win XP Home / Pro Linux 3.12 Special file support DC-Protect is a file based backup system. Besides regular files, it supports the backup of the following special files: File attributes, file times, security information, link information Open Files (using optional helper module) Directories Hard Links Sparse Files Registry (MS Windows) Streams (MS Windows) Both Unicode and 8.3 representation (MS Windows) Device Files (block and character devices) (Linux, Unix) Unix Sockets (Linux, Unix) Named Pipes (Linux, Unix) Product Brief DC-Protect 9

10 3.13 Web-based installation and administration System administrators can install, configure, and administer both DC-Protect and the storage repository from a central location over a web-based interface. They can even deploy DC-Protect to serve the backup needs of remote locations from a central location. Through multiple access levels to the interface, it can be deployed as self-service interface for backup service endusers as well as operational interface for operational and support staff Ease of installation DC-Protect is delivered preinstalled on a dedicated appliance. This makes it very easy to install the system and avoids hardware dependencies. Clients are installed by downloading them through the network by using the browser based user interface. As this user interface is browser based, it is accessible for client installation; even before the client software has been installed. This makes it very straightforward to plan the client rollout. Installed clients can be automatically updated from the central DC-Protect server without the need for client side intervention. 4 Conclusion DC-Protect is the next generation backup system that addresses the specific needs of distributed computing environments. It offers a flexible and scalable backup architecture that guarantees fast and reliable restore and recover operations. Its content based backup technology allows for daily full backup runs to disk based storage, overcoming the shortcomings of other backup media. Being preinstalled on an appliance and having a straight forward web interface, DC-Protect is a remarkably easy-to-use and intuitive backup solution. Product Brief DC-Protect 10

11 5 About DATACENTERTECHNOLOGIES DATACENTERTECHNOLOGIES develops and supports solutions for operating and managing data centers and corporate server parks. Our enormous expertise while working at hosting companies such as PSINet allows us to create a customized Data Center Operating System. We help companies plan and implement automated procedures and infrastructures for operations support in data centers thereby enhancing manageability, cost-effectiveness and scalability even when the data center scales to thousands of servers. Our services include: 1. Business Continuity Support Backup & restore and disaster recovery operations 2. Performance and Availability Support Performance, system and service monitoring, system installation. 3. Infrastructure and Operations Support Operational management, ranging from asset management all the way up to automated provisioning, capacity planning and support operations. Operations and IT managers benefit from complete, integrated control of the infrastructure either locally or remotely. They can also integrate our solutions with 3rd party solutions in order to maximize the return on their investment. Innovative product development led us to create a dedicated backup and restore solution DC-Protect- which we are reselling internationally through a network of channel partners. The company is a team of 30 professionals and has offices in Lochristi (B), Haarlem (NL) and Paris (F). DATACENTER TECHNOLOGIES benefits from strong backing by international investors having raised EUR 14.5 m. in two financing rounds. Product Brief DC-Protect 11

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