FACTS & FIGURES 2014

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1 FACTS & FIGURES 2014

2 SUMMARY Company profile 2 Nationalities 4 First names 6 Year of birth 8 Long-term employer 10 Universities 12 Technical knowledge 14 People and projects 16 ELCA fits your needs 18 ELCA s presence 20 Active clients 22 A trusted partner 24 Special numbers 26

3 COMPANY PROFILE ELCA The independent Swiss IT company ELCA has pursued one objective since the company was founded in 1968: to make IT easier. With convenient solutions for complex tasks; with reliability and commitment; with precision and customer focus. The ELCA Group combines ELCA Informatics Ltd and ticketing specialist SecuTix SA under one roof. The headquarters are in Lausanne, and the company also has offices in Geneva, Bern, Zurich, Paris, Madrid and Ho Chi Minh City (our offshore development takes place in Vietnam). ELCA achieved ISO 9001 quality certification in 1993, and has maintained this standard ever since. In 2011, ISO 9001 environ mental management certification was also achieved. Every year, we undertake an additional internal quality review based on the EQMF process. The development centre in Vietnam is appraised at the third level of maturity according to the CMMI-DEV model, which was renewed in What do we do? As a specialist in software solutions for complex and unique systems, ELCA advises its clients on the best use of modern information technologies. The integration of solutions including ECM, CRM, BI, IT security, ticketing, portals and BPM is also one of our strengths. We develop, integrate and operate IT solutions based on our customers needs, we make our clients business processes more efficient and help them to achieve their business goals. ELCA has a strong position in the financial and insurance industries, in healthcare, the public sector, the leisure and event industry as well as in the transport sector. We have special expertise in a number of core technologies, including Java and.net. While we make extensive use of products from our strategic technology partners Microsoft and Oracle, we also use open-source components and solutions from other software companies. At ELCA we aspire to attain the highest level of quality and we take pride in rising to every challenge that comes our way. To ensure that our solutions are always state of the art, we have long-term working relationships with universities and are strongly committed to research and development. 2 3

4 Nationalities Switzerland Germany Russia Luxembourg Netherlands Austria Poland Slovenia Estonia England Ireland Belgium Bosnia Ukraine Romania Serbia Canada Spain France Portugal Bulgaria Macedonia Italy China Morocco Algeria Iran Turkey Lebanon India Pakistan Vietnam Greece Cameroon South Africa We treasure our diversity. At ELCA you ll find a young, dynamic and culturally diverse environment with a team that represents more than 30 different nationalities. Number of employees >

5 First names Adnan Alain Alessandro Alex Alexander Alexandra Alexandre Alexey Alireza Alistair Alwin An Hoa André Andre Andreas Andrei Andrej Anh Huy Anh Khoa Anh Kiet Anh Phong Anh Thu Anh Vu Anna Anne-Laure Anouk Anthony Antoine Antonio Anudeep Arnaud Ashish Astrid August Aurélie Aurélien Aurore Axel Ba Nam Ba Nhan Bao Hien Barbara Bastian Beat Benjamin Benoît Bernadette Bernard Bernhard Bertil Bettina Bich Ha Bich Ly Bilal Binh An Blandine Bruno Cam Tu Caspar Cédric Céline Chamilah Charlène Charles Charles-Henri Charles-Paul Cheng Chi Oai Christian Christine Christoph Christophe Claude Claudia Claudio Cong Bang Cong Long Corina Cristina Cyprien Damien Dang Khoa Daniel Danni Dario David Davide Diane Didier Dilip Dinh Duy Dinh Khoi Dinh Loc Dinis Doan Trang Dominic Dominik Dominique Dong Giao Dorian Dragan Duc Long Duc Tung Duy Hai Dylan Eduard Elisabete Emmanuel Enaitz Enea Eric Erich Erwan Erwin Evgeny Fabian Fabio Fabrice Felix Filip Fiorenzo Florian Francis Franck François Franziska Frédéric Frédérique Gabor Garry Gautam Geoffroy Georges Georgios Gérald Géraldine Ghid Giang Chau Giang Nam Gilles Giuliano Giuseppe Grégoire Grégory Grzegorz Guillaume Guy Gwendal Hai Hoan Hakan Hartmut Heiko Helga Henri Thanks to our international mix, the initials of our first names cover almost the entire alphabet. The bigger the text, the more people at ELCA share the name. Hoai Thu Hoan Vu Hoang Anh Hoang Nam Hong Danh Hong Nguyen Hong Phong Hong Quy Hong Thao Hubert Hung Thong Huu Hoang Huu Hung Huu Phuoc Huu Qui Huu Toan Huu Tuoc Huy Cuong Huynh An Ian Iliya Ioannis Isabel Isolde Ivan Jacques-Olivier Jan Jean Jean-Christophe Jean-David Jean-Eudes Jean-Francis Jean-François Jean-Jacques Jean-Luc Jean-Marc Jean-Marie Jean-Paul Jean-Pierre Jens Jeremie Jérôme Jesus Joaquin Joël Joëlle Johan Jonas Jonathan Jörg Jorge Joris Joseba Josy Julie Julien Karim Karl Kathrin Kevin Khac Tiep Khaled Khanh Thuan Kim Anh Kim Dung Kim Khanh Kim Oanh Kim Tuyen Kremena Kristina Kuno Kurt Ky Nam Lan Anh Laura Laurent Lazhar Le Hang Leo Linh Giang Lionel Lisa-Christina Lloyd Loana Lorenz Louis Luc Luc-Henry Luong Khiem Manuel Marc Marc-Olivier Marcel Marcela Marco Marcos Maria Marine Marius Mariusz Mark Markus Marlen Martin Mateusz Mathias Mathieu Matthias Matthieu Mattia Mattias Maxime Mei Michael Michel Michelangelo Miguel Minh Anh Minh Hieu Minh Kha Minh Man Minh Nhat Minh Phuoc Minh Quang Miriam Miso My Tho Na Nadine Nadja Nagib Naïke Nathalie Ngoc Cuong Ngoc Lieu Ngoc Phan Ngoc Quynh Ngoc Thanh Nguyen Han Nhan Quy Nhat Minh Nhu Thuy Niall Nicola Nicolas Oleksiy Olena Olivier Pablo Pascal Patrick Patrik Patrizia Pedram Pedro Peter Phan Binh Phi Cuong Philipp Philippe Phuong Hoang Phuong Quyen Phuong Thanh Phuong Thao Pierre-Alain Pierre-Olivier Pouya Quang Anh Quang Hung Quang Thang Quang Vinh Quoc An Quoc Dat Quoc Hung Quoc Thanh Quoc Thi Quoc Tho Quoc Trung Quoc Tu Quynh Anh Rahel Ralf Raoul Raphael Raphaël Raynald Reinhard Renée-Jeanne Reto Retus Rita Robert Robin Rodolfo Rodrigo Roger Roland Romain Roman Rosa Rose-Line Sabrina Samir Samuel Sandra Santiago Sébastien Settha Severin Shiva Silvana Silvia Simon Stanislaw Stefan Stéphane Stephanie Steven Sven Swalp Sylvain Sylvan Tania Thanh Thanh Loan Thanh Tam Thanh Thao Thanh Tung Thao Nguyen The Quang The Tu The Vinh Théodore Thi Nga Thi Thanh Thien An Thierry Thomas Thuy Ha Thuy Nga Tien Dat Till Tiziano Tobias Tong Khanh Toni Tran Vong Trang Khon Trong An Trong Huy Trong Vu Trung Hoa Truong Phuong Tuan Anh Valentin Valérie Van Hoang Van Khiem Van Quang Van Thuyet Van Ven Vanisha Victor Vincent Vincenzo Violeta Vishal Vojtech Vu Liem Werner Xavier Xuan Phuong Yannick Youssef Yuan Yvan Yves Zacharias 6 7

6 Year of birth Classified by year of birth, each line represents one employee. With an average age of 34 years and an increasing number of women, we are proud of our young and dynamic team spirit as well as some very mature and experienced employees. Gender Men Women 8 9

7 Long-term employer 1 employee 37th year of service Our customers benefit from the extensive know-how of our employees, who, on average, have worked for ELCA for more than 5 years. In fact, more than 120 employees have been with us for longer than 10 years. Subsidiary Lausanne & Geneva Zurich & Bern Vietnam, Paris & Madrid 10 11

8 Universities European Universities (incl. Russia) European Universities of Applied Sciences Swiss Federal Institute of Technology (EPFL, ETH) Computer and Earth Sciences Biology E-business Internat. Relations Sciences Biochemistry Electronics Robotics Telecomms. Psychology Applied Statistics Economics Computer Science Telecomms. Electrotechnology Microengineering Telecomms. Automation Business Informatics Electrical Engineering Computer Science Mathematics Physics Natural Science Computer Science Communication Systems Mathematics Physics Electrical Engineering Swiss Universities of Applied Sciences Other European Institutions Electrics Electronics Media BI Systems Engineering Design Agronomy Aviation Robotics Electrical Engineering Project Business Studies General Computer Science Innovation International Business General Studies Electromechanics Telecomms. Computer Science Telecomms. Economics ICT Vietnamese Universities Asian, Australian/New Zealand and USA Universities Other Swiss Universities Other Swiss Institutions Accounting Mathematics Telecomms. Computer Science Biology Law Mathematics Physics Business Studies Telecomms. Communication Computer Science Farming IT Project Mgmt. Telecomms. Business Informatics Diversity is also reflected in the educational backgrounds of ELCA s engineers. More than 100 universities from around the world have helped to shape their knowledge. Computer Science Banking and Finance Business English Restaurant Computer Science 1 employee Degree Master s Bachelor s Diploma Doctorate Other 12 13

9 Technical knowledge Offshoring Information Security Enterprise Appl. (NET) Web Dev. (CSS, HTML5) Mobile Migration Application User Experience Web Dev. (Java Script, AngularJS) Service-Oriented Architecture DB ipension Suite Technical Cloud edossier Transversal Competencies Enterprise Appl. (Java) Software Engineering ECM Mobile Dev. (Windows, ios, Android) Intranet/ Website ECM Backbone Sumex Suite Project Services Digital Mailroom Business Solutions ELCARD System Integration BI, BigData IT Business Consulting Collaborative Intranet Marketing Automation Secutix Technology and engineering have always been and will always be cornerstones of our successful partnerships with our customers. Thanks to our employees extensive know-how we are able to tailor our broad technical expertise to customer needs. Project IT Strategy Business Analysis BPM 1 employee CRM Subsidiary Lausanne & Geneva Zurich Bern

10 People and projects man-days man-days ELCA s mature outsourcing and offshoring model offers excellent services at a competitive price. This graph shows ELCA s 24 biggest projects in the years 2012 to 2014, with the ratio of man-days completed in Switzerland and in Vietnam and the total number of employees involved worldwide. Involvement Number of man-days in CH Number of man-days Vietnam Number of individual employees involved 16 17

11 ELCA fits your needs Project with more than man-days Project with man-days Project with man-days Project with man-days Project with man-days Project with less than 10 man-days Our client base includes small and large companies, and projects may last from a few days to several years. Each dot represents one project. The scale and colour of the dots signify the project-size, ranging from less than 10 to more than man-days

12 ELCA s presence Zurich Bern Aargau Vaud Geneva St. Gallen Zug Thurgau Graubünden Fribourg Valais Neuchâtel Jura Lucerne Basle-Landschaft Basle-Stadt Schaffhausen Vietnam France Spain Germany Schwyz Appenzell Glarus Ticino Liechtenstein Belgium Great Britain Monaco Sweden Innerrhoden ELCA is a Swiss company, with clients and employees in nearly every canton in Switzerland and in several other countries. Each square represents one active client in 2014 and each dot represents the domicile of one employee. Clients Employees French-speaking Switzerland German-speaking Switzerland Italian-speaking Switzerland International 20 21

13 Active clients Aargauische Gebäudeversicherung (AGV) / Accarda / Addax Petroleum Services / Adler / Agroscope / Aide et soins à domicile (AVASAD) / Aeroport International Genève (AIG) / Alcon Pharmaceuticals (LTD) / Aligro / Allianz Suisse / Allianz Suisse Versicherungs-Gesellschaft / Alpiq / Alstom / Amavita / Amt für Wirtschaft und Tourismus Graubünden / AO Foundation / Argos Investment Managers / Association Réseau de la communauté sanitaire de la région lausannoise (ARCOS) / Assura / Atupri / AXA Winterthur / Banque Cantonale de Genève (BCGE) / Banque Cantonale du Valais (BCVs) / Banque Cantonale Vaudoise (BCV) / Banque Cramer & Cie / Banque Internationale de Commerce (BRED) / Banque Lombard Odier & Cie / Banque Pictet & Cie / Banque Privée Edmond de Rothschild / Banque Privée Espirito Santo / Basler Versicherungen (Bâloise) / Billag / Bluecare / Blutspendedienst SRK Bern / Blutspendedienst SRK St. Gallen / Blutspendedienst SRK Vaud / BNP Paribas (Suisse) / Bonuscard / Brussels Expo / Bundesamt für Gesundheit (BAG) / Caisse de prévoyance de l Etat de Genève / Canton Aargau / Canton Basel-Stadt / Canton Fribourg / Canton Geneva / Canton Lucerne / Canton St. Gallen (Kantonspolizei) / Canton Uri / Canton Vaud / Canton Zurich (Finance, Notary, Tax) / Cendres + Métaux / Central Compensation Office (CdC) / Centre hospitalier universitaire vaudois (CHUV) / Centris / Charles Vögele / CIA-CEH / Cobedix / Commission of Technology and Innovation (CTI) / Compagnie des Alpes / Competec/Brack / Concordia / Cornèr Bank Group / Crédit Agricole Suisse / Crédit du Maroc / Crédit Suisse / CS Aerospace & Defence Group / Département de la santé de Genève / Département de la santé du Vaud / Die Mobiliar / Dimension Corporate Finance / E-Health Suisse / E-toile (Canton de Genève) / Edition Atlas / Edwards Life Sciences / EGK-Gesundheitskasse / egovernment Symposium / ehealth / EIM Group / Electricité de France (EDF) / ESPRIT Netzwerk / European Broadcasting Union (EBU) / European Commission / European Space Agency (ESA) / Federal Department of Foreign Affairs (FDFA) / Federal Institute of Intelligence Property (IPI) / Federal Office for Professional Education & Technology (OPET) / Federal Office of Communication (OFCOM) / Federal Office of Information Technology, Systems and Telecommunication (FOITT) / Federal Office of Transport (FOT) / Federal Roads Office (FEDRO) / Fédération des Hôpitaux Vaudois (FHV) / Fédération internationale des sports universitaires / Fédération Vaudoise des Entrepreneurs / Ferag / Figeas / Financial Business Applications (FBA) / Finanzmarktaufsicht Lichtenstein (FMA) / FNAC / Galenicare / Galenos / Gaznat / Gebäudeversicherung Bern (GVB) / Genève Aéroport / Gesundheitsdepartement Zurich / Gonet & Cie / Graubündner Kantonalbank (GKB) / Groupe E / Heineken / Helsana / Helvetia Versicherungen / Hôpital fribourgeois / Hôpitaux universitaires de Genève / Hotela / HSBC Private Bank (Suisse) / IMAD / Innova / Inselspital Bern / International Trade Centre (ITC) / International Committee of the Red Cross (ICRC) / Isla Magica / Japan Tabacco International / Kantonsorgan Bund / Kelly Services / Klug / Kolping / Kompetenzzentrum für Beschaffung und Technologie (armasuisse) / KPT (+ Publisana) / Kummler & Matter / L Agence des Nations Unies pour les Réfugiés (UNHCR) / Liechtensteinische Landesbank (LLB) / Lonza / Loterie Romande / Manor / Matterhorn Gotthard Bahn / Medkey / Medtronic / Merck Serono / Messe Berlin / Meteo Swiss / Migros / Nationale Suisse / Nederlandse Spoorwegen / Nespresso / Nestlé / Nord Stream / Novartis Pharma / Obwaldner Kantonalbank (OKB) / Olma / Opéra national de Paris / Orange / Palau de la Musica / Paléo Festival Nyon / Palexpo Genève / Parkeon / Pension Fund Canton Fribourg (CPPEF) / Philip Morris / Pictet Asset Services / Policlinique médicale universitaire Lausanne / Post CH AG / PostFinance / Provita / Raiffeisen Bank / RailAway / Réseaux de soins Vaud / Retraites Populaires / Rhätische Bahn (RhB) / Romande Energie / Ruag Group / Saab Group / Sanitas / SBB CFF FFS / Schlumberger / Schweizer Armee / Schweizerischer Alpenclub (SAC) / Schwyzer Kantonalbank (SZKB) / Seco / Secon / SEIC-Teledis / SIG / SIX Group / Skyguide / Skysoft / Société Nationale des Chemins de Fer Français (SNCF) / South Stream / Spital Thun-Simmental AG / St. Gallisch-Appenzellische Kraftwerke (SAK) / Stämpfli Publikationen / Sunstore / Supra / Suva / SV Service Schweiz / Swatch Group / SWICA / Swiss Federal Archives / Swiss Federal Institute of Technology Zürich (ETH Libary) / Swiss Federal Institute of Technology, Lausanne (EPFL) / Swiss Federal Office of Topography (Swiss Topo) / Swiss Federal Statistical Office / Swiss Life / Swiss National Library / Swiss National Science Foundation (SNSF) / Swiss Post Solution / Swisscanto / Swisscom / Swissgrid / SwissRe / Sympany / Tax Department / Teatre Lliure / Teatre Nacional de Catalunya / The Global Fund / Touring Club Schweiz (TCS) / Transdev / TransPennine Express / Transports publics genevois (TPG) / UBS / UEFA / Unia Arbeitslosenkasse / Unia Trade Union / Unigestion / Union Bancaire Privée / Uniqa / Universitätsspital Basel (USB) / Universitätsspital Zürich (USZ) / University of Applied Science Fribourg / Vaudoise Assurances / Verband der kleinen und mittleren Krankenkassen (RVK) / Verband der kleinen und mittleren Krankenversicherer (RVK) / Viseca / Visilab / Vita Surselva / Post CH AG Vivates / VON / World Intellectual Property Organization (WIPO) / World Trade Organisation (WTO) / Zentralschweizerische Kraftwerke (CKW) / Zoo Zürich / Zur Rose / Zürcher Kantonalbank (ZKB) / Zürcher Verkehrsverbund (ZVV) / Zurich Versicherungen Over the last decade, we have provided tailor-made and standard industry-specific solutions in the course of completing more than projects across all major industries. Business sectors Public Sector & Government Banking Insurance Service Providers Events, Culture & Sports International Organisations Transport & Infrastructure Health Utilities & Energy Retail Others 22 23

14 A trusted partner ELCA enjoys many long-term client relationships thanks to the depth and breadth of our expertise. These fingerprints depict our 70 biggest clients. Each ring represents a year when ELCA worked on a project for the client. Business sectors Public Sector & Government Banking Insurance Service Providers Industrial sector International Organisations Transport & Infrastructure Health Retail Others 24 25

15 Special numbers Sumex Suite: Client Applications in Production CVs: Applications for jobs at ELCA processed in 2014 (incl. Vietnam) SecuTix: Tickets issued within SecuTix in SharePoint: Current users within customer organisations in 2013/ CRM: Customer licences in use SecuTix: Tickets sold per minute (peak) for Paléo Festival Nyon 2014 Based on our industry know-how and our experience in developing customised solutions, we know what companies need. These special numbers illustrate the strength of our company and our solutions ipension Suite: Persons insured via ipension in Involvement of ELCA Vietnam: Projects realised in 2014 with the involvement of ELCA Vietnam Sumex Suite: Customer side invoices processed in SAC online reservation system: Online booked overnight stays in Swiss mountain huts in

16 ELCA Addresses CALL US ELCA Informatique SA Lausanne Genève ELCA Informatik AG Zürich Bern ELCA Information Technology LTD Ho Chi Minh City (Vietnam) SecuTix SA Lausanne Zürich SecuTix Iberia SL Madrid SecuTix France SA Paris VISIT US FOLLOW US facebook.com/elcait twitter.com/elcait_en twitter.com/elcait_fr twitter.com/elcait_de US ABOUT ELCA ELCA is one of Switzerland s biggest Information Technology companies and is a leader in the fields of software development, systems integration, business consulting and applications management. ELCA employs more than 700 highly qualified staff. The head office of the company is in Lausanne, with branches in Zurich, Geneva, Bern, Paris, Madrid and Ho-Chi-Minh City (offshore development). IMPRINT Concept, design & visualisation: Hahn+Zimmermann, Bern Overall concept & coordination: ELCA Informatique SA ELCA 2015

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