Principal: Professor Robert Jackson* Forensic Experts in Water, Construction & the Environment

Size: px
Start display at page:

Download "Principal: Professor Robert Jackson* Forensic Experts in Water, Construction & the Environment"

Transcription

1 Independent Expert Opinion in Water, Construction & the Environment SEPA Draft Odour Guidance Document A Review on behalf of the Leith Links Residents Association, Edinburgh - August 2008 JACKSON Consulting Principal: Professor Robert Jackson* Forensic Experts in Water, Construction & the Environment Association of Personal Injury Lawyers Approved 7 th Floor UK Register of Expert Witnesses Approved Silkhouse Court Institution of Civil Engineers Listed Expert Tithebarn Street Member of the Academy of Experts Liverpool L2 2LZ Law Society Checked Expert Tel +44(0) Fax+44(0) Mob jackson@jexperts.fsbusiness.co.uk *Member of Council - Chartered Institution of Water & Environmental Management *Accredited Mediator for Civil & Commercial Disputes (ADR Group) *Member of Council - The Academy of Experts

2 Air Policy Unit SEPA Corporate Office Erskine Court Castle Business Park Stirling FK9 4TR 25 th August 2008 For the attention of Mr Ian Halliday Dear Mr Halliday, SEPA Draft Odour Guidance Document The Leith Links Residents Association (LLRA) in Edinburgh has requested that I write to you, on their behalf, regarding the above with particular emphasis to Odour Exposure Criterion for Private Nuisance; the relevant sections of the SEPA proposed guidance are referred to below in normal text with corresponding comments given in italics. INTRODUCTION The Scottish Environment Protection Agency (SEPA) is Scotland s environmental regulator. Its aim is to..contribute to the Government s goal of sustainable development. The UK Government defines sustainable development as meeting four objectives at the same time, nationally and globally which include: Social progress which recognises the needs of everyone Effective protection of the environment Prudent use of natural resources Maintenance of high and stable levels of economic growth and employment In order to meet these objectives, the government has developed a set of principles and approaches which capture key sustainable development themes and combine legal principles with decision making tools. These include Putting people at the centre Respecting environmental limits The precautionary principle Transparency, information participation and access to justice Making the polluter pay PART 1: GENERAL FUNDAMENTALS OF ODOUR 1.3 Why assess odour? The effects of odour emissions are assessed for a wide range of reasons, including complaint investigation. The amount and type of information required for an assessment depends on the circumstances of the odour discharge and the reason for undertaking the assessment. Usually the aim of the assessment is to determine the source and whether the odour is offensive and objectionable, therefore causing adverse effects on the local community. However, major effects on affected residents may be anxiety and stress rather than any particular odour occurrence. How are these effects to be assessed?

3 1.4 What is an offensive odour? The key to understanding the principle of an offensive odour is that the mere presence of an odour does not necessarily mean that it is offensive. The characteristics of an odour that are taken into account when assessing its offensiveness are frequency, intensity, duration, odour unpleasantness, and location. There is no clear benchmark for assessing an odour for offensiveness. The H4 Guidance document provides a benchmark criterion of no reasonable cause for annoyance to establish the point at which an odour impact becomes unacceptable. For modelled releases, this point was established where odour in the air was estimated on a 1 hour average for 98% of the time. This provides a reasonable basis to inform.the required upgrading of existing facilities, it does not address the issue of that proportion of an affected community which may be more sensitive to odour than the normal population. It is often stated that A concentration of 1 OU/m3 corresponds to the threshold of detection of the odour by about 50% of the populace. That is, on average, half the people will detect an odour and half will not. Additionally it implies that a fraction smaller than one half will detect even smaller odour concentrations. A protocol is often developed by which the exposure of each (and every) complainant may be determined. A model can then be calibrated by comparing the results, concentration and time, with community response in terms of complaints made by residents of the local area. However, the two principal inputs to any odour modelling process are the emissions inventory and the choice of appropriate meteorological data, both of which may often be subject to major uncertainties; these uncertainties will have a major influence on the estimates of odour concentration contours and related statistics. For modelled releases, the odour concentrations can be calculated with dispersion models; the odour emission rates are usually based on monthly averages and the meteorology based on hourly averages. However, when estimated emission rates are based on monthly averages it is important to note that for around half the days the emission rate for that day will be larger than this value and for half the days it will be smaller. Eventually the emission rates will be transformed into various concentrations impacting on the neighbourhoods around the plant. As the concern with odours is based upon their exceeding critical levels, the use of monthly rather than daily averages will lead to an underestimate of the impact on the public. Similarly the use of daily averages of emission rates rather than hourly averages of emission rates will lead to a further underestimation to the impact of the odours on the public. The simplest approach would be to decide upon a particular simple and appropriate criterion of nuisance. As in the draft guidance document it is sometimes argued that four factors must be considered: Sole source Duration of exposure (minutes or prolonged) Frequency (daily, weekly, or monthly) Strength of offensiveness of odour but very often this information is simply unavailable.

4 There are, however, other matters of importance which should be taken into account including the linking of the number or frequency of complaints directly to the magnitude of the emissions since there are many reasons that will lead people to making a complaint i.e. the scale or degree of the nuisance being taken as proportional to the frequency at which complaints are made; odour fatigue; the variation of odour, possibly over a matter of only a few seconds leads to awareness of an odour; the knowledge that odours could occur in the near or distant future may cause anxiety or stress and lead to a restriction on activities; resident anxiety about the future worth of their property because of emissions of the nearby plant may need to be considered; and the annual recurrence of a problem that had been thought to have been resolved is likely to produce further concerns. The PPC Horizontal Guidance Note for Odours Parts 1&2 (H4) provides a benchmark criterion of no reasonable cause for annoyance to establish the point at which an odour impact becomes unacceptable. Hence, is it not reasonable that odours having a significant and distracting effect on humans, which are persistent and widespread and which are at an intensity, offensiveness and extent that leads to a change in behaviour of those exposed including nausea or sickness, always be defined as a nuisance? Such odours could reasonably include those within the offensive category of Appendix 1: Table A Monitoring Odours In general, the available techniques can be broken down into two different approaches; sensory and chemical techniques. The technique which will be appropriate essentially depends on the objective of the exercise as well as the likely chemical cause of the odour. For the most part, members of the public will not complain about a specific compound but of a generally foul odour Sensory Techniques:Field Testing/Investigation It will often be the case when dealing with potential offensive odour complaints that a SEPA officer will receive a communication from a member of the public which will require an immediate response in order to investigate and/or verify the justification for the complaint. Assuming the officer can identify the likely source of the odour (from local knowledge, information gleaned from the complainant etc) the officer should then identify a number of testing locations.. At each location, the officer should use their olfactory sense to assign a scaled numerical attribute to any odour encountered, typically a description of the odour, its intensity and persistence. In addition, a number of basic meteorological conditions should be noted (e.g. air temperature, wind speed and direction, pressure, precipitation etc). It would be appropriate that a visiting officer should also record details of the topography. Topography may produce a topography induced uphill flow on warm/hot days with light winds. Under such circumstances, days of light winds would produce the largest odour concentrations and on these days a topography induced flow, possibly aided by a sea-

5 breeze would be particularly problematic. Indeed, a distinctive feature of the east coast of Scotland s weather is the 'haar' - a dense sea mist created by the movement of warm air over cold water that often blows in from the North Sea when the wind is in the east. People are able to escape the haar by heading just a few miles inland, which suggests that it lingers near the coast, but it can strike throughout the summer months and gives rise to an unusual set of climatic conditions. Indeed, conditions such as periods of dead calm or episodes of fog or mist can result in the gradual build up of odour local to its source, possibly to high levels, with a potential risk of a mass of odorous air slowly drifting off in an unpredictable direction. PART 3: REGULATING OPERATIONAL FACILITIES 3.2 Routine Inspections and Compliance Assessment A general theme for inspection will be local management practices, as experience indicates that poor management practices such as supervision, maintenance and training tends to lead to repeated and extended releases of odour. There are clear expectations that sites which may give rise to offensive odour are operated to a consistently high and robust standard such that the likelihood of a release is minimized, and where a release does occur it is effectively managed to mitigate any potential impact. Meteorological conditions are of prime importance since the majority of odour control techniques ultimately rely on dispersion for minimization of odour effects. If conditions prevail that are disadvantageous for dispersion, then odours may be detected even though the best available control methods are in use. PART 4: INCIDENT AND COMPLAINT RESPONSE INCLUDING INVESTIGATION AND ENFORCEMENT 4.1 Introduction The release of odorous substances may, if the odour is offensive or causes a nuisance, be a breach of an environmental licence. Further, in all circumstances the presence of offensive odour will need to be corroborated by other witnesses, preferably another authorized SEPA officer. It is advised that the SEPA officer investigating and/or monitoring any prolonged or repeated offensive odour events should seek to confirm if any health symptoms have been reported by members of the public. An often-used hypothesis is that: the absence of complaints is an indicator that there is no nuisance, independently of the time/history or space context of the public. For the case where there is a long history of complaints regarding odour emissions from a particular area of a site, which is commonly responsible for offensive odour releases, would it not be appropriate, and wholly reasonable, for a nuisance to have occurred when overwhelming numbers within the affected community lodge formal complaints? How many repeated problems warrant the withdrawal of a licence?

6 4.2 Categorising an incident and suggested enforcement options A Major Odour Incident is one in which the release: A) would involve a significant and distracting effect on humans. A significant and distracting effect on humans means odour that is persistent and widespread. The odour is at an intensity, offensiveness and extent that it leads to a change in behaviour of those exposed e.g..causes nausea or sickness. OR B) could have a major adverse effect on amenity value or economic impact. The cause of the odorous release would normally be as a result of an incident at an installation, resulting in a release of odour which is sufficiently strong, offensive and persistent that it interferes with activities or causes disruption at sensitive receptors. Examples include private dwellings. which are impacted for a prolonged period of time. It is likely that a number of people are affected by the odour and that the impact extends beyond daytime disturbance e.g. weekends, evenings and public holidays. Ignoring concentration fluctuations from day to day and from hour to hour and lastly, on times shorter than 1 hour i.e. timescales that are very important for odour detection, will reduce the calculated impact of odours on the public. In the case of a major odour incident, as described above, would it not be appropriate, and wholly reasonable, for a nuisance to have occurred when overwhelming numbers within the affected community lodge formal complaints, without the need for the presence of offensive odour(s) to be corroborated by a single Local Authority/SEPA official? PART 5: WORKING WITH COMMUNITIES Statutory Guidance to SEPA.directs SEPA to address human health under its duties and to ensure it upholds the principles of environmental justice. Due regard must be made to environmental justice considerations to ensure the quality of life of communities is not degraded and, where possible, is enhanced. One of the reasons for a local community s concerns regarding odour impact is often the length of time from identification of a problem to its resolution; even though SEPA may have taken appropriate action to prevent further incidents. Although care has to be taken to ensure that complaint rates have not been influenced by other factors such as local politics, in some instances local politics may be the only effective route for the public to use to ensure notice of a nuisance is taken. If complaints are being made and no solution is appearing, the setting up of community groups is a very appropriate way to proceed. For the case where there is a long history of complaints regarding odour emissions from a particular area of a site, which is commonly responsible for offensive odour releases, what would SEPA s response be to the following questions: what is appropriate action by SEPA? and given the above scenario, what is a reasonable length of time from identification of a problem to its resolution?

7 We look forward to your responses to the comments raised and to the questions posed. Many thanks. Yours sincerely, Professor Robert Jackson cc Robert Kirkwood (Chairman LLRA) John Telfer (Scottish Water)

Integrated Pollution Prevention and Control (IPPC)

Integrated Pollution Prevention and Control (IPPC) Preliminary Pages Technical Guidance Note IPPC H4 Integrated Pollution Prevention and Control (IPPC) DRAFT Horizontal Guidance for Odour Part 1 Regulation and Permitting Odour - H4 Part 1 i Preliminary

More information

University of Nottingham Emergency Procedures and Recovery Policy

University of Nottingham Emergency Procedures and Recovery Policy University of Nottingham Emergency Procedures and Recovery Policy Guidelines for High Hazard Schools and Departments 1. Introduction The University of Nottingham is committed to the identification and

More information

SCOTTISH ENVIRONMENT PROTECTION AGENCY CONSULTATION ON PROPOSALS TO AMEND THE GREENHOUSE GAS EMISSIONS TRADING SYSTEM FEES AND CHARGES SCHEME

SCOTTISH ENVIRONMENT PROTECTION AGENCY CONSULTATION ON PROPOSALS TO AMEND THE GREENHOUSE GAS EMISSIONS TRADING SYSTEM FEES AND CHARGES SCHEME SCOTTISH ENVIRONMENT PROTECTION AGENCY CONSULTATION ON PROPOSALS TO AMEND THE GREENHOUSE GAS EMISSIONS TRADING SYSTEM FEES AND CHARGES SCHEME November 2012 Published by: Scottish Environment Protection

More information

ACCIDENT/INCIDENT REPORTING AND INVESTIGATION PROCEDURE

ACCIDENT/INCIDENT REPORTING AND INVESTIGATION PROCEDURE ACCIDENT/INCIDENT REPORTING AND INVESTIGATION PROCEDURE Introduction 1. Accidents involving personal injuries, including staff, students and visitors etc. and/or property damage may occur on campus. Such

More information

Drug development for children: how adequate is the current European ethical guidance?

Drug development for children: how adequate is the current European ethical guidance? Chapter 7 Drug development for children: how adequate is the current European ethical guidance? ABSTRACT It is unacceptable that many drugs prescribed to children have not been proven safe and effective

More information

Six steps to Occupational Health and Safety

Six steps to Occupational Health and Safety Six steps to Occupational Health and Safety This booklet gives basic guidelines for workplace health and safety systems to help industry in NSW comply with the "duty of care" principle outlined in the

More information

The States of Jersey Department for. Health & Social Services. Health Protection Public Health Services. 4.1 Noise Control Policy and Procedure

The States of Jersey Department for. Health & Social Services. Health Protection Public Health Services. 4.1 Noise Control Policy and Procedure The States of Jersey Department for Health & Social Services Health Protection Public Health Services 4.1 Noise Control Policy and Procedure February 2007 DOCUMENT PROFILE Policy No. 4.1 Document Purpose

More information

The Risk Management strategy sets out the framework that the Council has established.

The Risk Management strategy sets out the framework that the Council has established. Derbyshire County Council Management Policy Statement The Authority adopts a proactive approach to Management to achieve Best Value and continuous improvement and is committed to the effective management

More information

INFORMATION GATHERING EXERCISE QUESTIONNAIRE

INFORMATION GATHERING EXERCISE QUESTIONNAIRE ANNEX B INFORMATION GATHERING EXERCISE QUESTIONNAIRE 1. Are the stated aims and purposes of the current voluntary pre-action protocols adequate to comply with the recommendations of the Scottish Civil

More information

Written evidence for the Department of Business, Innovation and Skills: a small business commissioner

Written evidence for the Department of Business, Innovation and Skills: a small business commissioner Written evidence for the Department of Business, Innovation and Skills: a small business commissioner About ACCA ACCA is the global body for professional accountants. We aim to offer business-relevant,

More information

Submission in response to the Life Insurance and Advice Working Group Interim Report on Retail Life Insurance

Submission in response to the Life Insurance and Advice Working Group Interim Report on Retail Life Insurance 30 January 2015 Mr John Trowbridge Chairman Life Insurance and Advice Working Group Email: submissions@trowbridge.com.au Dear Mr Trowbridge, Submission in response to the Life Insurance and Advice Working

More information

PLUMBING INDUSTRY LICENSING SCHEME (SCOTLAND AND NORTHERN IRELAND) DUTIES OF A LICENSED BUSINESS

PLUMBING INDUSTRY LICENSING SCHEME (SCOTLAND AND NORTHERN IRELAND) DUTIES OF A LICENSED BUSINESS PLUMBING INDUSTRY LICENSING SCHEME (SCOTLAND AND NORTHERN IRELAND) DUTIES OF A LICENSED BUSINESS January 2010 INTRODUCTION This document has been prepared to provide Licensed Business with a guide to their

More information

ALLERDALE BOROUGH COUNCIL SECTION. FOOD HYGIENE POLICY & PROCEDURES

ALLERDALE BOROUGH COUNCIL SECTION. FOOD HYGIENE POLICY & PROCEDURES ALLERDALE BOROUGH COUNCIL SECTION. FOOD HYGIENE POLICY & PROCEDURES PAGE Food Safety Enforcement Policy Revision No: 0 Date: January 2002 Authorised Signature: FHP... 1. Purpose This document establishes

More information

Verona, 29-30 ottobre 2013!

Verona, 29-30 ottobre 2013! Verona, 29-30 ottobre 2013! University of Padua Dept. of Chemical Engineering Processes (DPCI) Environmental Systems Analysis Lab(LASA) Eng. Laura Ranzato Comparison between a sensorial technique (Field

More information

GOOD MANAGEMENT PRACTICE GUIDE FOR HOUSES IN MULTIPLE OCCUPATION MAY 2004. The Regional Strategic Housing Authority for Northern Ireland

GOOD MANAGEMENT PRACTICE GUIDE FOR HOUSES IN MULTIPLE OCCUPATION MAY 2004. The Regional Strategic Housing Authority for Northern Ireland GOOD MANAGEMENT PRACTICE GUIDE FOR HOUSES IN MULTIPLE OCCUPATION MAY 2004 The Regional Strategic Housing Authority for Northern Ireland Introduction This Guide is supplementary to the Statutory Registration

More information

HOUSING SERVICES. Policy Anti Social Behaviour Policy Version 2. Issue Date Lead Officer Neil Turton Review Date

HOUSING SERVICES. Policy Anti Social Behaviour Policy Version 2. Issue Date Lead Officer Neil Turton Review Date HOUSING SERVICES Policy Anti Social Behaviour Policy Version 2 Ref ASB2 Issue Date Lead Officer Neil Turton Review Date Jan 2011 Jan 2013 Policy working group members Approved by Policy Unit Landlord Services

More information

Response to Ofcom s consultation on price rises in fixed term contracts

Response to Ofcom s consultation on price rises in fixed term contracts Response to Ofcom s consultation on price rises in fixed term contracts 14 March 2013 Price rises in fixed term contracts Ombudsman Services consultation response 1 Summary 1.1 About Ombudsman Services

More information

RC-17. Alejandro V. Nader National Regulatory Authority Montevideo - Uruguay

RC-17. Alejandro V. Nader National Regulatory Authority Montevideo - Uruguay RC-17 Radiation Protection in Waste Management and Disposal Implementing the Joint Convention on the Safety of Spent Fuel Management and on the Safety of Radioactive Waste Management Alejandro V. Nader

More information

WORK HEALTH AND SAFETY

WORK HEALTH AND SAFETY WORK HEALTH AND SAFETY SCOPE POLICY Work Health and Safety System Work Health and Safety Objectives Roles and Responsibilities Executive Responsibilities Manager Responsibilities Worker Responsibilities

More information

Shelter Scotland response to the Scottish Government consultation on the Courts Reform (Scotland) Bill

Shelter Scotland response to the Scottish Government consultation on the Courts Reform (Scotland) Bill Shelter Scotland response to the Scottish Government consultation on the Courts Reform (Scotland) Bill Shelter Scotland is responding to this consultation in our capacity as a homelessness and housing

More information

Hong Kong Medical Law Brief

Hong Kong Medical Law Brief 9 July 2013 Hong Kong Medical Law Brief Welcome to the July edition of Kennedys' Hong Kong Medical Law Brief. Our team of dedicated lawyers had launched a series of informative seminars for medical practitioners

More information

OH&S Management Systems Audit Checklist (NAT, E3)

OH&S Management Systems Audit Checklist (NAT, E3) 3.1.2 3.1.1 Introduction OH&S Management Systems Audit Checklist (NAT, E3) This audit checklist is based on Element 3 (Implementation) of the National Self-Insurers OHS Audit Tool. For a full copy of the

More information

Integrated Pollution Prevention and Control (IPPC) DRAFT Horizontal Guidance for Odour Part 2 Assessment and Control

Integrated Pollution Prevention and Control (IPPC) DRAFT Horizontal Guidance for Odour Part 2 Assessment and Control Technical Guidance Note IPPC H4 Integrated Pollution Prevention and Control (IPPC) DRAFT Horizontal Guidance for Odour Part 2 Assessment and Control IPPC i Preliminary Pages Commissioning Organisation

More information

6 CONSIDERATION OF ALTERNATIVES

6 CONSIDERATION OF ALTERNATIVES 6 CONSIDERATION OF ALTERNATIVES 6.1.1 Schedule 4 of the Town and Country Planning (Environmental Impact Assessment) (Scotland) Regulations 2011 sets out the information for inclusion in Environmental Statements

More information

Work Health and Safety Training Programs Building safety risk intelligence and outcomes

Work Health and Safety Training Programs Building safety risk intelligence and outcomes Work Health and Safety Training Programs Building safety risk intelligence and outcomes Tell me and I forget, teach me and I may remember, involve me and I learn. Benjamin Franklin Safety is not an intellectual

More information

CONSUMER INSURANCE LAW: PRE-CONTRACT DISCLOSURE AND MISREPRESENTATION

CONSUMER INSURANCE LAW: PRE-CONTRACT DISCLOSURE AND MISREPRESENTATION THE LAW COMMISSION AND THE SCOTTISH LAW COMMISSION CONSUMER INSURANCE LAW: PRE-CONTRACT DISCLOSURE AND MISREPRESENTATION Joint Report SUMMARY 1.1 The English and Scottish Law Commissions recommend new

More information

Submission by the Commonwealth Ombudsman

Submission by the Commonwealth Ombudsman Submission by the Commonwealth Ombudsman INQUIRY INTO NATIONAL REGISTRATION AND ACCREDITATION SCHEME FOR DOCTORS AND OTHER HEALTH WORKERS Submission to the Senate Community Affairs Committee by the Commonwealth

More information

received 3,918 complaints (12% more than last year) received 37 complaints about further education (54% more than last year)

received 3,918 complaints (12% more than last year) received 37 complaints about further education (54% more than last year) Mr John Henderson Chief Executive Scotland s Colleges Argyll Court Castle Business Park Stirling FK9 4TY 9 November 2012 Dear Mr Henderson Annual letter 2011-12: complaints to SPSO about further education

More information

BODY STRESSING RISK MANAGEMENT CHECKLIST

BODY STRESSING RISK MANAGEMENT CHECKLIST BODY STRESSING RISK MANAGEMENT CHECKLIST BODY STRESSING RISK MANAGEMENT CHECKLIST This checklist is designed to assist managers, workplace health staff and rehabilitation providers with identifying and

More information

The Civil Justice System in Scotland: a case for review?

The Civil Justice System in Scotland: a case for review? The Civil Justice System in Scotland: a case for review? A summary of the final report from the Civil Justice Advisory Group November 2005 Systems of justice require re-examination from time to time because

More information

Health, Safety and Environment Management System

Health, Safety and Environment Management System Health, Safety and Environment Management System For Bridgeport Energy Ltd Level 7, 111 Pacific Highway North Sydney 2011 June, 2010 DOCUMENT CONTROL Title: Document Number: Health, Safety and Environmental

More information

OFFSHORE OIL & GAS SECTOR STRATEGY 2014 TO 2017

OFFSHORE OIL & GAS SECTOR STRATEGY 2014 TO 2017 STRATEGIC CONTEXT OFFSHORE OIL & GAS SECTOR STRATEGY 2014 TO 2017 1 This strategy sets out how HSE s Energy Division will regulate health and safety of the offshore oil and gas industry operating on the

More information

LIQUID WASTE TREATMENT FACILITY MENDIS ROAD, HUDSON CREEK DRAFT GUIDELINES FOR A PUBLIC ENVIRONMENTAL REPORT

LIQUID WASTE TREATMENT FACILITY MENDIS ROAD, HUDSON CREEK DRAFT GUIDELINES FOR A PUBLIC ENVIRONMENTAL REPORT LIQUID WASTE TREATMENT FACILITY MENDIS ROAD, HUDSON CREEK DRAFT GUIDELINES FOR A PUBLIC ENVIRONMENTAL REPORT Introduction The purpose of this Public Environmental Report (PER) is to provide the Government

More information

Insolvency practitioner regulation regulatory objectives and oversight powers

Insolvency practitioner regulation regulatory objectives and oversight powers Insolvency practitioner regulation regulatory objectives and oversight powers Legislative changes introduced on 1 October 2015 December 2015 1 Contents Introduction Part 1: Overview of regulatory objectives

More information

Development Management

Development Management Development Management PLANNING ENFORCEMENT CHARTER Amended August 2014. 1 2 Contents 1. Introduction 2. Planning Enforcement 3. Enforcement Enquiries 4. Investigations 5. Formal Action 6. The Council's

More information

FACTORING AGREEMENT ARGYLL COMMUNITY HOUSING ASSOCIATION LIMITED

FACTORING AGREEMENT ARGYLL COMMUNITY HOUSING ASSOCIATION LIMITED ARGYLL COMMUNITY HOUSING ASSOCIATION LIMITED This is a FACTORING AGREEMENT between Argyll Community Housing Association Limited, having our registered office at 63-65 Chalmers Street, Ardrishaig, Argyll,

More information

THE SOLICITORS (SCOTLAND) ACT 1980 THE SCOTTISH SOLICITORS DISCIPLINE TRIBUNAL. against

THE SOLICITORS (SCOTLAND) ACT 1980 THE SCOTTISH SOLICITORS DISCIPLINE TRIBUNAL. against THE SOLICITORS (SCOTLAND) ACT 1980 THE SCOTTISH SOLICITORS DISCIPLINE TRIBUNAL F I N D I N G S in Complaint by THE COUNCIL OF THE LAW SOCIETY of SCOTLAND, 26 Drumsheugh Gardens, Edinburgh against JOHN

More information

IN THE HIGH COURT OF JUSTICE IN NORTHERN IRELAND PROTOCOL FOR CLINICAL NEGLIGENCE LITIGATION

IN THE HIGH COURT OF JUSTICE IN NORTHERN IRELAND PROTOCOL FOR CLINICAL NEGLIGENCE LITIGATION IN THE HIGH COURT OF JUSTICE IN NORTHERN IRELAND PROTOCOL FOR CLINICAL NEGLIGENCE LITIGATION 1. Practitioners are reminded of the need to bear in mind the overriding objective set out at Order 1 rule 1(a)

More information

Reform to Lost Years Damages in Mesothelioma Claims

Reform to Lost Years Damages in Mesothelioma Claims Reform to Lost Years Damages in Mesothelioma Claims September 2008 Neil Fisher and Kevin Johnson John Pickering and Partners LLP Email: kj@johnpickering.co.uk 19 Castle Street Liverpool L2 4SX Tel: 0151

More information

Carlisle City Council Health and Safety Policy and Procedures PAGE Page 1 of 14. Health & Safety Enforcement Policy Revision No: 1 Date: July 2009

Carlisle City Council Health and Safety Policy and Procedures PAGE Page 1 of 14. Health & Safety Enforcement Policy Revision No: 1 Date: July 2009 Health and Safety Policy and Procedures PAGE Page 1 of 14 1. Purpose This document establishes the Health and Safety Enforcement Policy and Procedures of Carlisle City Council. 2. Application This policy

More information

A GUIDANCE NOTE ON THE BEST PRACTICABLE MEANS FOR ELECTRICITY WORKS BPM 7/1 (2014)

A GUIDANCE NOTE ON THE BEST PRACTICABLE MEANS FOR ELECTRICITY WORKS BPM 7/1 (2014) A GUIDANCE NOTE ON THE BEST PRACTICABLE MEANS FOR ELECTRICITY WORKS (COAL-FIRED PLANT, GAS-FIRED GAS TURBINE, AND OIL-FIRED GAS TURBINE (PEAK LOPPING PLANT)) BPM 7/1 (2014) Environmental Protection Department

More information

Preventing complaints

Preventing complaints Preventing complaints We have already published best practice guidance for practitioners on how to handle complaints. However, we firmly believe in the principle that prevention is better than a cure.

More information

Setting Up Fee Charging Services

Setting Up Fee Charging Services Setting Up Fee Charging Services Client Care Letter: Template for work to be paid by fixed fee or hourly rate Dear [name of Client] RE:[subject] Thank you for instructing [name of Law Centre]. Purpose

More information

Scottish Civil Justice Council Personal Injury Committee. Information Gathering Exercise on Pre Action Protocols

Scottish Civil Justice Council Personal Injury Committee. Information Gathering Exercise on Pre Action Protocols Scottish Civil Justice Council Personal Injury Committee Information Gathering Exercise on Pre Action Protocols Response from the Motor Accident Solicitors Society June 2014 Introduction This response

More information

Bullying in the Workplace

Bullying in the Workplace Bullying in the Workplace Ian O Herlihy 4 November 2014 Bullying in the Workplace 12 things to say! Bullying in the Workplace What it is and what it is not! HSA Definition Repeated inappropriate behaviour

More information

Co-operative Energy, Co-operative House Warwick Technology Park, Warwick CV34 6DA.

Co-operative Energy, Co-operative House Warwick Technology Park, Warwick CV34 6DA. Terms and Conditions May 2014 Co-operative Energy: General Terms and Conditions for Domestic Customers Only Applicable from 1st June 2014. Co-operative Energy Limited is a limited liability company registered

More information

PRESENTATION OVERVIEW

PRESENTATION OVERVIEW WORK PLACE STRESS AND MANAGING SICKNESS ABSENCE - A PRESENTATION BY PAUL MAYNARD PRESENTATION OVERVIEW Work Place Stress - What is stress - Why is it a problem for you - HSE Management Guidelines - Benefits

More information

TUPE 2006 Detailed Analysis

TUPE 2006 Detailed Analysis that activity is central or ancillary. Under existing case law this can include an organised group of one person! TUPE 2006 Detailed Analysis The TUPE 2006 Regulations completely replace the 1981 Regulations

More information

2013 2017 Gas Access Arrangement Review (GAAR) SP AusNet s Revised Access Arrangement Proposal (RAAP) RAAP Chapter 1: Demand Forecasts

2013 2017 Gas Access Arrangement Review (GAAR) SP AusNet s Revised Access Arrangement Proposal (RAAP) RAAP Chapter 1: Demand Forecasts 2013 2017 Gas Access Arrangement Review (GAAR) SP AusNet s Revised Access Arrangement Proposal (RAAP) RAAP Chapter 1: Demand Forecasts Submitted: 9 November 2012 RAAP Chapter 1: Demand Forecasts This chapter

More information

HAZARD & RISK MANAGEMENT PROCEDURE

HAZARD & RISK MANAGEMENT PROCEDURE Introduction ATTAR is committed to providing a safe and healthy work environment for all employees. ATTAR also recognises its legal and moral obligation to provide and uphold so far as is practicable,

More information

Complaints handling procedure

Complaints handling procedure East Ayrshire Council Complaints handling procedure September 2012 2 East Ayrshire Council Complaints handling procedure: September 2012 East Ayrshire Council - Complaints handling procedure Foreword Our

More information

60 Day Expert Determination Structured to Meet the Commercial Expectations of Business Management

60 Day Expert Determination Structured to Meet the Commercial Expectations of Business Management 60 Day Expert Determination Structured to Meet the Commercial Expectations of Business Management By Charles O Neil FCIArb and Dr. Michael Hammes Published in Arbitration Journal April 2011 (Chartered

More information

Writing - The Law of a Contract

Writing - The Law of a Contract LSE Contract Guidance 1. Introduction The purpose of this guidance is to give you, as an employee of the School, a steer on: What is a contract? When do we need a contract? Why do we need a contract? How

More information

SAFETY and HEALTH MANAGEMENT STANDARDS

SAFETY and HEALTH MANAGEMENT STANDARDS SAFETY and HEALTH STANDARDS The Verve Energy Occupational Safety and Health Management Standards have been designed to: Meet the Recognised Industry Practices & Standards and AS/NZS 4801 Table of Contents

More information

Bail and Remand The Scottish Executive Action Plan

Bail and Remand The Scottish Executive Action Plan Bail and Remand The Scottish Executive Action Plan The Scottish Executive Action Plan Crown copyright 2005 ISBN: 0-7559-4852-1 Scottish Executive St Andrew's House Edinburgh EH1 3DG Produced for the Scottish

More information

Forecaster comments to the ORTECH Report

Forecaster comments to the ORTECH Report Forecaster comments to the ORTECH Report The Alberta Forecasting Pilot Project was truly a pioneering and landmark effort in the assessment of wind power production forecast performance in North America.

More information

Third Party Complaint Process for Breaches to the adidas Group Workplace Standards or Violations of International Human Rights Norms 1

Third Party Complaint Process for Breaches to the adidas Group Workplace Standards or Violations of International Human Rights Norms 1 Third Party Complaint Process for Breaches to the adidas Group Workplace Standards or Violations of International Human Rights Norms 1 The adidas Group is committed to operating as a sustainable business

More information

Public Record Office Standard. Retention & Disposal Authority for Records of the Transport Accident Prevention and Assistance Functions

Public Record Office Standard. Retention & Disposal Authority for Records of the Transport Accident Prevention and Assistance Functions Public Record Office Standard PROS 14/01 Authority Retention & Disposal Authority for Records of the Transport Accident Prevention and Assistance Functions Version 2014 14/01 Issue Date: 15/08/2014 Copyright

More information

Glasgow Life. Comments, Compliments and Complaints Policy

Glasgow Life. Comments, Compliments and Complaints Policy Glasgow Life Comments, Compliments and Complaints Policy 1. Introduction Glasgow Life is committed to delivering high quality services that enriches the lives of all of Glasgow's citizens and visitors

More information

SEPA's New Legal Rules and Regulations in South East Scotland

SEPA's New Legal Rules and Regulations in South East Scotland CONSULTATION ON SEPA S PROPOSED ENVIRONMENTAL REGULATION (SCOTLAND) CHARGING SCHEME 2016 Date: June 2015 Published by: Scottish Environment Protection Agency Strathallan House Castle Business Park Stirling

More information

Statement of Guidance

Statement of Guidance Statement of Guidance Foreign Exchange Risk Management 1. Statement of Objectives To provide a standard of best practice to banks for the implementation of an effective and sound Foreign Exchange Risk

More information

Memorandum of Understanding. Department of Justice and Attorney-General. Department of Transport and Main Roads. between the.

Memorandum of Understanding. Department of Justice and Attorney-General. Department of Transport and Main Roads. between the. Memorandum of Understanding between the Department of Justice and Attorney-General and the Department of Transport and Main Roads June 2010 Table of contents Part 1 - Introduction... 3 Legislative scope...

More information

FATIGUE MANAGEMENT TRAINING FOR AVIATION PERSONNEL

FATIGUE MANAGEMENT TRAINING FOR AVIATION PERSONNEL FATIGUE MANAGEMENT TRAINING FOR AVIATION PERSONNEL Guidance for developing training compliant with the new EASA fatigue management regulations Clockwork Research White Paper 14/01 April 2014 2 PURPOSE

More information

Corporate Health and Safety Policy

Corporate Health and Safety Policy Corporate Health and Safety Policy November 2013 Ref: HSP/V01/13 EALING COUNCIL Table of Contents PART 1: POLICY STATEMENT... 3 PART 2: ORGANISATION... 4 2.1 THE COUNCIL:... 4 2.2 ALLOCATION OF RESPONSIBILITY...

More information

Decision 121/2011 Ms Margaret Sutor and Social Care and Social Work Improvement Scotland

Decision 121/2011 Ms Margaret Sutor and Social Care and Social Work Improvement Scotland Ms Social Care and Social Work Improvement Scotland Failure to respond Reference No: 201100673 Decision Date: 16 June 2011 Kevin Dunion Scottish Information Commissioner Kinburn Castle Doubledykes Road

More information

An Introduction to Risk Management. For Event Holders in Western Australia. May 2014

An Introduction to Risk Management. For Event Holders in Western Australia. May 2014 An Introduction to Risk Management For Event Holders in Western Australia May 2014 Tourism Western Australia Level 9, 2 Mill Street PERTH WA 6000 GPO Box X2261 PERTH WA 6847 Tel: +61 8 9262 1700 Fax: +61

More information

Securing safe, clean drinking water for all

Securing safe, clean drinking water for all Securing safe, clean drinking water for all Enforcement policy Introduction The Drinking Water Inspectorate (DWI) is the independent regulator of drinking water in England and Wales set up in 1990 by Parliament

More information

Civil Aviation Authority. Regulatory Enforcement Policy

Civil Aviation Authority. Regulatory Enforcement Policy Civil Aviation Authority Regulatory Enforcement Policy PAGE 2 REGULATORY ENFORCEMENT POLICY Civil Aviation Authority This policy is subject to a phased implementation process please therefore check applicability

More information

Guidance for Australian Government Agencies and Funding Recipients

Guidance for Australian Government Agencies and Funding Recipients Guidance for Australian Government Agencies and Funding Recipients Applying the Australian Government Building and Construction WHS Accreditation Scheme January 2015 Guidance for Australian Government

More information

www.costsbarrister.co.uk NIHL and success fees Andrew Hogan Barrister at law 1

www.costsbarrister.co.uk NIHL and success fees Andrew Hogan Barrister at law 1 www.costsbarrister.co.uk NIHL and success fees Andrew Hogan Barrister at law 1 On 13 th March 2015 at 4pm, Mr Justice Phillips handed down judgment in conjoined cases, Dalton and others.v.british Telecommunications

More information

Injury Allowance a guide for employers

Injury Allowance a guide for employers Injury Allowance a guide for employers Introduction 1 Section 22 of the NHS terms and conditions of service handbook contains provisions for a new allowance known as the Injury Allowance that is effective

More information

Review of neighbourly relations. Discussion paper. > Trees

Review of neighbourly relations. Discussion paper. > Trees Review of neighbourly relations Discussion paper > Trees Contents 1. Introduction... 1 2. Dealing with the nuisance of trees... 1 2.1 What is the current law in Queensland?... 1 2.2 What happens when a

More information

MOLENDINAR PARK HOUSING ASSOCIATION FACTORING AND OWNER OCCUPIER POLICY

MOLENDINAR PARK HOUSING ASSOCIATION FACTORING AND OWNER OCCUPIER POLICY MOLENDINAR PARK HOUSING ASSOCIATION FACTORING AND OWNER OCCUPIER POLICY Date of Review: 19 th February 2013 Date of Next Review: March 2018 Registered in Scotland 2400R(S) Registered Scottish Charity SCO43725

More information

Appendix A. Call-off Terms and Conditions for the Provision of Services

Appendix A. Call-off Terms and Conditions for the Provision of Services Appendix A Call-off Terms and Conditions for the Provision of Services Where an Order Form is issued by the Authority that refers to the Framework Agreement, the Contract is made between the Authority

More information

London Borough of Brent Joint Regulatory Services ENFORCEMENT POLICY

London Borough of Brent Joint Regulatory Services ENFORCEMENT POLICY London Borough of Brent Joint Regulatory Services ENFORCEMENT POLICY Date of implementation: 01/11/05 Issue No:01 Issued by: Stephen Moore Executive approval: 12/09/2005 INTRODUCTION 1. This document sets

More information

Asset Management Policy March 2014

Asset Management Policy March 2014 Asset Management Policy March 2014 In February 2011, we published our current Asset Management Policy. This is the first update incorporating further developments in our thinking on capacity planning and

More information

Data Communications Company (DCC) price control guidance: process and procedures

Data Communications Company (DCC) price control guidance: process and procedures Guidance document Contact: Tricia Quinn, Senior Economist Publication date: 27 July 2015 Team: Smarter Metering Email: tricia.quinn@ofgem.gov.uk Overview: The Data and Communications Company (DCC) is required

More information

Transport Regulations (Port Tariff,Complaint, Dispute Resolution and Planning)

Transport Regulations (Port Tariff,Complaint, Dispute Resolution and Planning) Maritime Sector Transport Regulations (Port Tariff, Complaint, Dispute Resolution and Planning) Second Edition - October 2010 Transport Regulations (Port Tariff,Complaint, Dispute Resolution and Planning)

More information

OAKPARK SECURITY SYSTEMS LIMITED. Health & Safety Policy. Requests or suggestions for amendment to this procedure

OAKPARK SECURITY SYSTEMS LIMITED. Health & Safety Policy. Requests or suggestions for amendment to this procedure OAKPARK SECURITY SYSTEMS LIMITED Requests or suggestions for amendment to this procedure should be submitted to the owner of the process PROCESS OWNER: MANAGEMENT TEAM Current version: PREVIOUS VERSION

More information

My landlord wants me out protection against harassment and illegal eviction. housing

My landlord wants me out protection against harassment and illegal eviction. housing My landlord wants me out protection against harassment and illegal eviction housing This booklet does not provide an authoritative interpretation of the law; only the courts can do that. Nor does it cover

More information

This response is prepared on behalf of the Motor Accident Solicitors Society (MASS).

This response is prepared on behalf of the Motor Accident Solicitors Society (MASS). Introduction This response is prepared on behalf of the Motor Accident Solicitors Society (MASS). MASS is a society of solicitors acting for the victims of motor accidents, including those involving Personal

More information

Paragraph 9 Exemption The reclamation or improvement of land

Paragraph 9 Exemption The reclamation or improvement of land The reclamation or improvement of land 1 INTRODUCTION This document provides guidance, definitions, operational policy and strategy with regard registering a paragraph 9 exemption under Schedule 1 of the

More information

Monitoring requirements and global quality assurance

Monitoring requirements and global quality assurance Monitoring requirements and global quality assurance In applying for or renewing any ACCA certificate or licence, practitioners undertake to supply all information necessary to enable ACCA to carry out

More information

CONTRACT FOR THE APPOINTMENT OF AN APPROVED INSPECTOR

CONTRACT FOR THE APPOINTMENT OF AN APPROVED INSPECTOR CONTRACT FOR THE APPOINTMENT OF AN APPROVED INSPECTOR CIC/AppInsp The Construction Industry Council - Association of Consultant Approved Inspectors contract for the appointment of an approved inspector

More information

By e-mail. To Attached List. 12 December 2008. Dear Colleague. Arrangements for NHS Patients Receiving Private Healthcare

By e-mail. To Attached List. 12 December 2008. Dear Colleague. Arrangements for NHS Patients Receiving Private Healthcare Healthcare Policy and Strategy Directorate Derek Feeley, Director T: 0131-244 1727 F: 0131-244 2042 E: derek.feeley@scotland.gsi.gov.uk By e-mail To Attached List 12 December 2008 Dear Colleague Arrangements

More information

FIXED RECOVERABLE COSTS IN CLINICAL NEGLIGENCE PRE CONSULTATION RESPONSE BY. Action against Medical Accidents

FIXED RECOVERABLE COSTS IN CLINICAL NEGLIGENCE PRE CONSULTATION RESPONSE BY. Action against Medical Accidents FIXED RECOVERABLE COSTS IN CLINICAL NEGLIGENCE PRE CONSULTATION RESPONSE BY Action against Medical Accidents Questionnaire The Government proposes to introduce fixed recoverable costs for all cases where

More information

A Stability Program for the Distribution of Drug Products

A Stability Program for the Distribution of Drug Products A Stability Program for the Distribution of Drug Products Teresa I. Lucas*, Rafik H. Bishara, and Robert H. Seevers Drug products must be transported in a manner that ensures products will be maintained

More information

HOW TO... Be Aware of Your Environmental Legal Responsibilities

HOW TO... Be Aware of Your Environmental Legal Responsibilities HOW TO... Be Aware of Your Environmental Legal Responsibilities How to... Be Aware of Your Environmental Legal Responsibilities You have legal responsibilities for the impact your business has on the environment.

More information

QBE European Operations Professional practices update

QBE European Operations Professional practices update QBE European Operations Professional practices update Undertakings - a guide QBE Professional practices update - Undertakings - a guide/jan 2013 1 Undertakings - a guide Introduction Undertakings given

More information

Risk Management Policy

Risk Management Policy Risk Management Policy Responsible Officer Author Ben Bennett, Business Planning & Resources Director Julian Lewis, Governance Manager Date effective from December 2008 Date last amended December 2012

More information

A Guide to Hazard Identification and Risk Assessment for Public Health Units. Public Health Emergency Preparedness Protocol

A Guide to Hazard Identification and Risk Assessment for Public Health Units. Public Health Emergency Preparedness Protocol A Guide to Hazard Identification and Risk Assessment for Public Health Units Public Health Emergency Preparedness Protocol Emergency Management Unit Public Health Division Ministry of Health and Long-Term

More information

SCHEDULE 25. Business Continuity

SCHEDULE 25. Business Continuity SCHEDULE 25 Business Continuity 1. Scope 1.1 This schedule covers TfL s requirements in respect of: any circumstance or event which renders, or is likely (in TfL s absolute discretion (subject to paragraph

More information

Smart Meters Programme Schedule 2.5. (Security Management Plan) (CSP South version)

Smart Meters Programme Schedule 2.5. (Security Management Plan) (CSP South version) Smart Meters Programme Schedule 2.5 (Security Management Plan) (CSP South version) Schedule 2.5 (Security Management Plan) (CSP South version) Amendment History Version Date Author Status v.1 Signature

More information

Alternative Dispute Resolution

Alternative Dispute Resolution Alternative Dispute Resolution Michael Cohen, Chairman Emeritus, The Academy of Experts, Past President, EuroExpert Before even starting to look at ADR (Alternative Dispute Resolution) it is important

More information

SAFETY MANAGEMENT SYSTEM FOR MAJOR HAZARD FACILITIES - BOOKLET 3: Part 7.17

SAFETY MANAGEMENT SYSTEM FOR MAJOR HAZARD FACILITIES - BOOKLET 3: Part 7.17 EMERGENCY PLANNING EXTRACTION FROM: SAFETY MANAGEMENT SYSTEM FOR MAJOR HAZARD FACILITIES - BOOKLET 3: Part 7.17 An extraction from: Safety Management System for Major Hazard page 1 of 14 7.17 Emergency

More information

STATUS REPORT ON THE ALISO CANYON GAS LEAK AND ITS IMPACT ON PORTER RANCH COMMUNITY

STATUS REPORT ON THE ALISO CANYON GAS LEAK AND ITS IMPACT ON PORTER RANCH COMMUNITY CYNTHIA A. HARDING, M.P.H. Interim Director JEFFREY D. GUNZENHAUSER, M.D., M.P.H. Interim Health Officer 313 North Figueroa Street, Room 708 Los Angeles, California 90012 TEL (213) 240-8156 FAX (213) 481-2739

More information

Quality of Utility Company Reinstatements

Quality of Utility Company Reinstatements Item no Report no Quality of Utility Company Reinstatements Transport, Infrastructure and Environment Committee 18 June 2012 1 Purpose of report 1.1 The purpose of this report is to report on the arrangements

More information

How To Predict Climate Change

How To Predict Climate Change A changing climate leads to changes in extreme weather and climate events the focus of Chapter 3 Presented by: David R. Easterling Chapter 3:Changes in Climate Extremes & their Impacts on the Natural Physical

More information

Department for Business, Innovation and Skills Employment Tribunal rules: review by Mr Justice Underhill Response by Thompsons Solicitors

Department for Business, Innovation and Skills Employment Tribunal rules: review by Mr Justice Underhill Response by Thompsons Solicitors Department for Business, Innovation and Skills Employment Tribunal rules: review by Mr Justice Underhill Response by Thompsons Solicitors November 2012 About Thompsons Thompsons is the most experienced

More information

CODE OF CONDUCT. Leasing & Fleet. Management. British Vehicle Rental & Leasing Association. British Vehicle Rental and Leasing Association

CODE OF CONDUCT. Leasing & Fleet. Management. British Vehicle Rental & Leasing Association. British Vehicle Rental and Leasing Association CODE OF CONDUCT Leasing & Fleet Management British Vehicle Rental & Leasing Association British Vehicle Rental and Leasing Association Contents Introduction 3 Principles 4 Core standards 5 Before signing

More information