SUMMARY OF FINDINGS: OMF 2015 MEDICAL NEEDS ASSESSMENT

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1 SUMMARY OF FINDINGS: OMF 2015 MEDICAL NEEDS ASSESSMENT DEMOGRAPHICS Total surveys completed: % Eastsound area 13 % Deer Harbor area 16 % Olga area 9 % Orcas Ferry area Age 2 % % % % % % % older than 85 Gender 66 % Female 34 % Male Years on Island 4 % Less than 1 year 7 % 1 3 years 11 % 4 6 years 11 % 7 10 years 67 % More than 10 years Marital Status 69 % Married 12 % Divorced/Separated 10 % Single 8 % Widowed Education 6 % High School 17 % Some College/Tech Ed. 3 % Two-Year Associate Degree 34 % Four-Year College Degree 40 % Graduate Education Employment 86 % Full-time 4 % Part-Time 10 % Retired/Unemployed Type of Health Insurance 1 % No Insurance 4 % Armed Services 5 % Medicaid 18 % Through Employer 22 % Private Insurance 50 % Medicare GENERAL HEALTH CONCERNS HEALTH CONCERNS IN YOUR COMMUNITY (average ranking, from 1, no concern to 5, a great concern ) 4.30 Emergency services available 24/ Financial ability to pay for medical care 3.86 Higher costs of health care 2.81 Violence (domestic, workplace, 3.31 Focus on wellness and disease emotional, physical sexual) prevention 2.68 Substance abuse 3.27 Mental health 2.55 Suicide prevention 3.23 Heart disease 1

2 WHAT BARRIERS PREVENT YOU FROM RECEIVING HEALTH CARE? 23 % Lack of physicians in specialty I need 7 % Won t be able to see the same provider every time 14 % Lack of weekend or evening hours 6 % Afraid personal info won t be kept private 13 % Distance 4 % Don t know who to call 10 % Can t afford it 3 % Lack of insurance 7 % Inability to get an appointment 3 % Lack of transportation services URGENT MEDICAL CARE HAVE YOU OR YOUR CHILD EVER NEEDED URGENT MEDICAL HELP? 64 % Yes 36 % No FOR WHICH CONDITIONS DID YOU NEED AFTER-HOURS URGENT MEDICAL HELP? (percent of 134 total responses) 49 % Severe cut or laceration 1 % Mental confusion 27 % Trouble Breathing 1 & Stroke 24 % Broken bone 1 % Complications of pregnancy 23 % Belly pain 1 % Women s health problem 12 % Emotional distress or panic attack 1 % Effects of car accident 3 % Effects of other accident <1 % Suicidal thoughts or action 2 % Infection <1 % Accidental prescribed drug 2 % Effects of falling down overdose 2 % Chest pain <1 % Severe drug or alcohol 2 % Fever intoxication 2 % Urinary tract infection <1 % Sexual problem 2 % Dental problems <1 % Seizures 1 % Diabetic-related problems <1 % Effects of domestic assault 1 % Severe headache 0 % Effects of assault outside home 1 % Prescribed drug allergic reaction 2 % Other 1 % Other allergic reaction REASONS YOU CHOSE YOUR URGENT CARE PROVIDER 13 % Provider is competent 12 % Trust the caregiver 11 % Ease of accessibility 11 % Provider treats you with respect 11 % Past helpful experience 11 % Provider treats you with concern and compassion 9 % Provider has good reputation 7 % Takes your insurance 7 % Provider responds well to personal requests 4 % Provides privacy 2 % Lower cost 2

3 FOR WHICH CONDITIONS DID YOUR CHILD NEED AFTER-HOURS URGENT MEDICAL HELP? (percent of 51 total responses) 37 % Severe cut or laceration 2 % Mental confusion 31 % Trouble Breathing 2 % Complications of pregnancy 29 % Fever 2 % Women s health 25 % Broken bone 2 % Chest pain 19 % Effects of other accident 2 % Urinary tract infection 16 % Infection 0 % Stroke 14 % Emotional distress/panic attack 0 % Sexual problems 12 % Effects of falling down 0 % Severe alcohol/drug intoxication 10 % Belly pain 0 % Suicidal thoughts/intent/action 8 % Severe headache 0 % Diabetes-related problem 8 % Other allergic reaction 0 % Effects of domestic or other 6 % Seizures assault 2 % Accidental prescribed drug 0 % Effects of car accident overdose 22 % Other 2 % Prescribed drug allergic reaction REASONS YOU CHOSE YOUR CHILD S URGENT CARE PROVIDER 15 % Ease of accessibility 9 % Takes your insurance 15 % Past helpful experience 7 % Provider has a good reputation 14 % Provider is competent 7 % Provider responds well 14 % Trust the caregiver 3 % Provides privacy 14 % Treats you with respect 2 % Lower cost 13 % Treats your child with concern and compassion FOR WHICH CONDITIONS DID ANOTHER FAMILY MEMBER NEED AFTER-HOURS URGENT MEDICAL HELP? (percent of 87 total responses) 20 % Severe cut or laceration 6 % Women s health problems 15 % Trouble breathing 5 % Mental confusion 11 % Broken bone 3 % Suicidal thoughts/intent/action 11 % Belly pain 3 % Prescribed drug allergic reaction 11 % Chest pain 3 % Seizures 11 % Effects of other accident 3 % Effects of car accident 11 % Dental 2 % Stroke 10 % Infection 1 % Severe headache 10 % Effects of falling down 1 % Accidental prescribed overdose 8 % Urinary tract problem 1 % Severe alcohol/drug intoxication 7 % Other allergic reactions 0 % Complications of pregnancy 7 % Fever 0 % Sexual problems 6 % Emotional distress or panic attack 0 % Effects of domestic other assault 6 % Diabetes related problem 10 % Other 3

4 REASONS YOU CHOSE YOUR OTHER FAMILY MEMBER S URGENT CARE PROVIDER 13 % Ease of accessibility 11 % Past helpful experience from 12 % Provider treats him/her with provider concern and compassion 9 % Provider responds well to 12 % Provider is competent personal requests 12 % Trusts the caregiver 9 % Provider has good reputation 11 % Provider treats him/her with 6 % Takes our insurance respect 1 % Lower cost LOCAL MEDICAL CARE HAVE YOU HAD TO BE TRANSFERRED OFF ISLAND FOR MEDICAL EMERGENCIES? (percent of 84 responses) Yes 59 % No 41 % HOW IMPORTANT IS IT TO YOU TO HAVE AN AFTER-HOURS PHYSICIAN? (percent of 200 total responses) 56 % Extremely important 4 % Slightly important 31 % Very important <1 % Not important at all 9 % Moderately important WOULD YOU PAY A MONTHLY FEE TO PROVIDE AN AFTER-HOURS PHYSICIAN? (percent of 326 responses) 25 % Yes 30 % No 45 % Maybe WOULD YOU SUPPORT A TAX LEVY TO PROVIDE AN AFTER-HOURS PHYSICIAN? (percent of 325 responses) 46 % Yes 20 % No 34 % Maybe WHAT SPECIALTIES DO YOU WISH WERE OFFERED ON ORCAS? (listed in order of average ratings, 281 responses) 1, 2, 3 Orthopedics, ophthalmology, and 7. Psychiatry oncology (equal average ratings) 8. Audiology 4. Dermatology 9. Pediatrics 5. Urology 10. Endocrinology 6. Pulmonology 4

5 HOW IMPORTANT ARE THE FOLLOWING SERVICES? (listed in order of average ratings, from 1, not important to 5, very important, 317 responses) hour urgent care 3.3 Rehabilitation 3.1 Nursing home care 3.1 Convalescent care 2.3 Residential treatment for adult disabilities 2.0 Residential treatment for mental illness 2.0 Residential treatment for drug/alcohol abuse HOW IMPORTANT IS IT FOR YOU TO HAVE A PHYSICIAN ON ORCAS? (average rating, from 1, not important to 5, very important, 330 responses) 4.4 WHAT ARE THE MOST IMPORTANT QUALITIES YOU WANT YOUR PHYSICIAN TO HAVE? (listed in order of average ratings, from 1, not important to 5, very important, 322 responses) 4.8 Good diagnostic skill 4.5 Gives clear recommendations for 4.6 Takes time to answer questions follow-up 4.6 Sees you quickly in an emergency 4.5 Respects you 4.6 Informs you of your treatment 4.3 Shows compassion and concern options 4.0 Friendliness 4.5 Takes complaints seriously 3.9 Offers after hours help 4.5 Gives helpful information 3.7 Prescribes medications you want WHAT HEALTH EDUCATIONAL PROGRAMS WOULD YOU LIKE TO SEE OFFERED ON ORCAS? (Listed in order of most requested, 115 responses) 115 Aging 53 Aging parents 80 Alternative healing 42 Vaccinations 80 Nutrition 42 Treating mental illness 79 Fitness 41 Parenting 68 Cancer 41 Treating substance abuse 64 Alzheimer s disease 35 Obesity 63 Heart health 30 Child development 62 Chronic illness 29 Healthy pregnancy 54 Grief 22 Eating disorders WOULD YOU WANT A MEDICAL PROVIDER TO COME TO YOUR HOME IF YOU WERE UNABLE TO GET TO A MEDICAL OFFICE ON ORCAS? (percent of 311 responses) 54 % Yes 34 % Maybe 12 % No 5

6 WOULD YOU BE WILLING TO PAY A MONTHLY FEE FOR THIS SERVICE? (percent of 309 responses) 19 % Yes 53 % Maybe 28 % No DO YOU WANT YOUR PROVIDER TO IMPROVE COLLABORATION WITH: (percent answering yes, 99 responses) 100 % Local providers 93 % Off-island hospitals, clinics 83 % Local pharmacy 71 % OIFR 48 % Senior Center 41 % Long-term residence facilities 36 % Schools SPECIFIC MEDICAL PROBLEMS WHAT CONDITIONS YOU HAVE EXPERIENCED (number of responses, listed in frequency order) 125 Muscle/bone problems 31 Irritable bowel 103 Allergies 28 Acne 97 Arthritis 25 Asthma/Emphysema 80 High cholesterol 19 Kidney problems 69 Hypertension 15 Endocrine problems 64 Anxiety 13 PTSD 60 Urinary problems 13 Psychosis 60 Chronic pain 12 Alcoholism 57 Depression 10 Eating disorders 55 Ob/Gyn 10 Stomach ulcers 50 Headaches 9 Liver problems 49 Weight control problems 5 Drug addiction 44 Cancer 3 Bipolar disorder 41 Heart problems 3 Dementia 32 Diabetes 6

7 WHAT CONDITIONS YOUR CHILD OR FAMILY MEMBERS HAVE EXPERIENCED (number of responses, listed in frequency order) 34 Muscle/bone problems 10 Acne 32 Allergies 10 Chronic pain 25 High Cholesterol 8 Ob/Gyn 25 Anxiety 7 Alcoholism 18 Heart problems 7 Kidney problems 17 Depression 4 PTSD 17 Headaches 4 Dementia 17 Weight control problems 3 Psychosis 17 Hypertension 3 Liver problems 15 Arthritis 2 Eating disorders 15 Urinary problems 1 Stomach ulcers 12 Cancer 1 Bipolar disorder 11 Diabetes 1 Drug addiction 11 Asthma/Emphysema 1 Endocrine problems 11 Irritable bowel 7

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