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1 Lettings & Portfolio Management London l Surrey l Hampshire

2 Whether you are thinking about purchasing your first buy-to-let property and don t know where to start; we can help you plan, purchase and manage your investment... or if you have an existing portfolio of properties we can help protect, nurture and grow your investments. Either way Taylor Hill & Bond is the perfect solution WELCOME TO SECURE PORTFOLIO MANAGEMENT CONTENTS Our Service at a glance Are you thinking of purchasing an Investment Property? Already have an existing Portfolio FAQ s Contact info

3 OUR SERVICE AT A GLANCE: Property purchase advice by an industry expert Management of properties anywhere in the UK enabling you to diversify your portfolio and invest in hotspot locations. Tenant source and selection service Tenant referencing Preparation of all paperwork and legal documents Rent collection; including our Express Rent Payment service which promises same day rent payments to avoid frustrating rent delays Dedicated Account Manager for continuity of communication Nationwide maintenance team with rapid response times Ongoing property inspections to ensure your property is kept in excellent condition Regular Portfolio Health Checks to ensure your property is consistently delivering the best returns.

4 Are you thinking of purchasing an Investment Property? Investing your money into property has always been a sound strategy and remains so today. But once you have made the decision to invest, where do you start? It can often be a daunting task so we have developed the Taylor Hill & Bond portfolio management service to make the whole process easier for our clients. First we help you pick the best mortgage product to finance your investment and due to the relationships we have with lenders and the volume of applications we introduce we also have access to exclusive products, often with lenders not on the high street. Now you need to find a suitable property to buy and one of our property industry experts we will be on hand to provide advice and support to ensure your purchase best suits your specific needs and investment strategy. Next we will support you through the buying process and make all the necessary arrangements for your mortgage. Congratulations.. now that you have the keys to your new buy-to-let property we will need to find you a great tenant to move in, leave this to us! We will arrange for a high quality fully vetted tenant to move into the property, we will handle all the legal requirements including referencing and signing of the tenancy. Now that your tenant is happily at home in your property we will ensure that their rent is paid on time and swiftly transferred into your nominated bank account. Don t worry if anything goes wrong with the property because the tenants will be provided with our maintenance team s direct number and they will arrange for any repairs to be made upon your agreement. Now all that s left to do is for us to continually monitor your investment and ensure it is providing you the best return possible, and perhaps help you plan your next buy-to-let purchase!

5 Already have an existing portfolio? Our research tells us that most landlords are unhappy with the level of service they receive from their letting agent or management company and here are some of the reasons why: No communication Late payment of rent (even when their tenant pays on time) Detailed property inspections are either not carried out or a report is not received Maintenance issues are not dealt with in a professional manner Poor quality of tenants Tenancy renewals not organised to protect against void periods But unfortunately landlords do not withdraw their business because they fear that moving their portfolio to a new company is too difficult and time consuming. This is where Taylor Hill & Bond can help. We are experienced in moving large property portfolios over to our service with minimal hassle. We manage the process from start to finish and communicate with your tenants, previous management company and deposit schemes to ensure everything runs smoothly.

6 FAQ s What do I personally need to do to begin using the service? We are able to handle the whole process for you so whether you are moving an existing portfolio to us or making your first purchase we are able to make the process simple and easy. What benefit does your service have compared with a small local letting agent? Service levels provided by these companies can often be poor and some of the Taylor Hill & Bond: Experienced team of experts National Coverage Industry leading National maintenance team Cutting edge technology One point of contact for all investments issues our clients have highlighted are: Local Agent: Understaffed Lack of resources Lack of experience dealing with large portfolios of properties Poor operating systems Lack of investment in technology However Simply-Secure specialise solely in residential property management and are able to look after large property portfolios on a Nationwide basis which enables our clients to invest in the best yields found anywhere in the UK whilst still enjoying our service:

7 Will I receive any ongoing support? Alongside our excellent management service we will also provide regular portfolio health checks with the aim of optimising and increasing your returns. Our Portfolio Optimisation Department will work closely with your account manager to ensure your portfolio continues to perform and will also offer advice on how to grow your portfolio further. What happens if my tenant stops paying their rent? We provide a free rent guarantee policy for every managed property so you have peace of mind that if the worst happens and your tenant stops paying their rent you will not be out of pocket. What happens if my tenant does not take good care of the property? We provide quarterly property inspections which will provide a detailed report regarding the condition of the property compared with the condition at the start of the tenancy. If it appears that the property is not being looked after properly we will take the necessary steps to ensure that this does not continue. How much will your service cost me? Surprisingly, with all these great benefits our service is extremely competitive and many of our clients discover that our costs are in fact lower then they expected!

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