CLOSING THE NONPROFIT TECHNOLOGY DIVIDE

Transcription

1 CLOSING THE NONPROFIT TECHNOLOGY DIVIDE Tips and Tools to Help Nonprofits Close the Gap MADISON NONPROFIT DAY 2015 PRESENTERS: LAUREN KIELISZEWSKI & ALYSSA KENNEY

2 ABOUT DANENET DANEnet is a nonprofit that provides technology solutions and support for other nonprofits. DANEnet partners with community organizations to enhance the technology content in their programs. DANEnet programs reach out to people who might not have access. Maker Clubs, Girls Who Code, Raspberry Pi, BYOC DANEnet works to help close the digital divide in Dane County

3 THE NONPROFIT DIGITAL DIVIDE The digital divide is the inequality in given populations in their access to, use of, or knowledge of information and communication technologies. Nonprofits spend about 1% of their budget on IT compared with 3% for business Nonprofits have little opportunity to make larger one time investments for capacity or overhead projects. Nonprofits with IT staff or IT staff allocation often have accidental techies Nonprofits often rely on volunteers for free advice

4 1. ANTI-YUCK (VIRUS, SPYWARE, MALWARE) Best Practices Run some version of antivirus software & keep it up-to-date Keep your Operating System up-to-date Stop using Windows XP or Windows Server 2003 Even Better Practices Stop paying for features you don t need/use Install a spyware removal tool now Software is your last line of defense (the user is the first!)

5 PRO TIPS, MORE TOOLS & RESOURCES Check out for low cost options For FREE options try out BitDefender or AVG Use a Mac!

6 2. UPDATE THE RIGHT STUFF Best Practices Keep software up to date Control administrative access Update on a regular schedule Even Better Practices Remove old or unused apps Evaluate before installing Lean & Mean Computing Machines

7 PRO TIPS, MORE TOOLS & RESOURCES Ninite and PDQ-Deploy Read all the screens in an install wizard

8 3. SECURITY Best Practices Control access to resources Use unique and strong passwords Make intentional decisions about access Even Better Practices Change your passwords regularly Two factor authentication Minimize your attack surface

9 PRO TIPS, MORE TOOLS & RESOURCES Keep recovery information up to date Be savvy and suspicious goodtoknow/online-safety/ Use a password manager

10 4. SELECTING THE RIGHT (AFFORDABLE) SOFTWARE Best Practices Evaluate your needs Assess current software Market research Do a trial, test scenarios Even Better Practices Figure out the Return on Investment (ROI), disruption, frustration and opportunity are real costs Consider Open Source

11 PRO TIPS, MORE TOOLS & RESOURCES socialsourcecommons.org/

12 5. MAKING SENSE OF MICROSOFT Best Practices Hardware can support the OS Use a supported version Do the updates regularly Install what you need, remember what you have Even Better Practices Test upgrades on a single machine Invest in staff training so people can fully utilize new products Make sure products are authentic and activated

13 PRO TIPS, MORE TOOLS & RESOURCES Office 365 (with web applications) is free to non-profits, offering 25GB for , calendar and contact hosting + 1TB cloud storage user. Windows 10 is available after July 29 th, 2015 All Windows 7 and Windows 8.1 are eligible for a free upgrade until July, 29 th 2016

14 6. INTERNET CONNECTION Best Practices Get you own Internet connection Understand the basics of your network Even Better Practices Don t sign long contracts Keep long term needs in mind Types of connections: Dial Up DSL T1 Wireless Cable Fiber Bandwidth (measured in bits per second): Kilo (10^3) Mega (10^6) Giga (10^9) Tera (10^12)

15 PRO TIPS, MORE TOOLS & RESOURCES Document your network: searchitchannel.techtarget.com/feature/ Channel-Checklist-10-steps-for-networkdocumentation Correctly identify the slow part of your connection Check to see if you can access the MUFN

16 7. THE CLOUD Best Practices Use free services like DropBox or Google Drive to collaborate Use online backup services like Carboniteor CrashPlan Host a backup server offsite Even Better Practices Host some or all of your documents in cloud storage provided with your hosting plan Move file servers to the Host a backup server offsite

17 PRO TIPS, MORE TOOLS & RESOURCES Dropbox offers 2 to 16GB of free storage Dropbox Pro (1TB) is just $9.99/mo. Dropbox for Business is $15/user/mo. unlimited Google offers 15GB of free storage 100GB of Google Drive is just $1.99/mo. 1TB of Google Drive is just $9.99/mo.

18 8. BACK-UP Best Practices Identify data you can t afford to lose Regular schedule and checkups Even Better Practices Offsite or cloud backup Automated schedule Redundant backups

19 PRO TIPS, MORE TOOLS & RESOURCES Windows Backup to external drive Google Apps: 30 GB storage/account, upgrade to 100GB for $24 CloudBerry backup: One time $80 fee, Hyper-V Virtual Machines: Altaro free or Premium Move your data to someone else s storage (Dropbox, Box, Google Drive)

20 9. DIGITAL MEDIA STRATEGY Best Practices Register a Domain Name Choose the right channels Have fresh, relevant content Even Better Practices Responsive design, 3-clicks Integrate your channels Test, measure, segment

21 PRO TIPS, MORE TOOLS & RESOURCES

22 10. VOICE OVER IP Best Practices Evaluate whether VOIP is right for your organization (right now) Don t assume your current voice provider is offering the best option Avoid long term contracts Even Better Practices Plan when you will move to VOIP, not if Shop around for the best plan Beware the bundle

23 PRO TIPS, MORE TOOLS & RESOURCES Local providers include TDS and Restech Online providers include Ring Central, Cytracom and Momentum VOIP is priced per phone, not per line Expect to pay between $25 to $50/mo./phone Ask if you can reuse VOIP phones

24 MORE TECHNOLOGY RESOURCES 1. Picmonkey.com: a free, no registration photo editing tool 2. Little Green Light: the donor CRM that (some) people like 3. Piktochart.com: Make a good looking infographic 4. United Way s free volunteer management database Agency resources, volunteer center services, database 5. carlcheo.com/compsci: Computer Science explained in with everyday metaphors

25 MORE TECHNOLOGY RESOURCES (CONT.) 6. fieldguide.gizmodo.com/how-tofix-most-any-computer-glitch-byyourself 7. lynda.com: affordable classes in many software applications 8. canva.com: online, free design platform, lots of fonts and images 9. wholewhale.com: great resource for developing digital strategy and maximizing data use 10. DANEnet (608)

26 QUESTIONS?