1B Shelley Court, Pocasset (United States) +1 (508)

Transcription

1 Curriculum Vitae PERSONAL INFORMATION Jill Peterson 1B Shelley Court, Pocasset (United States) +1 (508) Sex Female Date of birth 05/03/1992 Nationality American STUDIES APPLIED FOR Postgraduate Master's Degree in International Business and Consulting: Human Resource Management at the Berlin School of Economics and Law (HWR Berlin) WORK EXPERIENCE 07 September 2013 Present Activities Coordinator Intern EF Education First Ltd. 200 Lake Street, Boston (United States) Leading groups (10-20) of international students on Boston city tours every Monday Recreating activity brochure including contact information and suggested sites to see Developing a brand new calendar of monthly activities and events in the city Coordinating activities involving participants Trouble-shooting in time-sensitive circumstances Advertising activities via Social media marketing,word-of-mouth marketing, Paper flyers Gathering research, student interests/logistics, activity/event logistics Updating weekly calendar boards and Facebook fanpage Engaging with the target audience on a daily basis Business or sector Education July 2013 August 2013 English Teacher & Au Pair Family Hoehener, Lucerne (Switzerland) Taught English to two young Austrian children staying in Lucerne for the month Programmed activities and outings during the week Created language exercises to improve English pronunciation Prepared home-cooked meals for the family Coordinated and led day trips in and around Lucerne Resolved problems or conflicts betwixt the kids Responsible for safety of children through the daytime hours (8 am - 7 pm) Business or sector Private Childcare September 2012 January 2013 Behavioral Analysis Department Office Assistant Simmons College 300 The Fenway US Boston (United States) Developed on-line search portal of graduate student programs using FileMaker database software European Union, Page 1 / 5

2 (involved information technology application and data entry) Assembled orientation packets for graduate students including contact forms, program highlights, suggested sites and links, and a list of offered courses Created digital graduate student academic planning templates with a Master's degree audit function Organized department files and paperwork (sorted through hundreds of documents and re-filed by name, date, program, etc.) Monitored student and faculty contact information and made necessary updates using online databases Business or sector Higher Education June 2012 September 2012 Receptionist and Office Assistant Cape Cod Campresort and Cabins 176 Thomas B Landers Road US Falmouth (United States) Operated resort's reservation software and updated data when it was wrong or missing Orientated new guests to the resort via check-ins, explaining the resort map, and distributing important materials (i.e. room keys, gate-keeper card, parking passes) Adjusted reservations for families wanting to stay longer, change campsites, etc. Performed cash, debit, and credit cards sales in on-site gift shop Answered customer inquiries regarding activities to do while vacationing on Cape Cod Managed weekly updates such as weather forecasts and upcoming events Organized hundreds of paper files into various filing systems Business or sector Travel, Hospitality, Recreation May 2008 December 2011 Cashier, Baker, Assistant Front End Manager Family Foods Market 350 East Falmouth Highway US Falmouth (United States) Performed transactions for up to 30 customers in one hour Handled transactions using cash, debit, and credit cards Interacted with at least customers each day Audited registers using basic accounting skills (i.e. cash counting, data entry) Resolved customer problems and operating issues Baked breads, cookies, and other baked goods in the bakery department Maintained clean, organized workspaces Business or sector Accommodation and food service activities EDUCATION AND TRAINING 07 September 2010 Present Bachelor's of Science in Business Administration Simmons College 300 The Fenway, Boston (United States) Grade Point Average (GPA): 3.78 out of 4.0 Achieved Honor Roll (all four years) Awarded Membership into Beta Gamma Sigma, the Academic International Business Scholar Honor Society (Represents being in top 10% of students in my study program) European Union, Page 2 / 5

3 Elementary Spanish I Elementary Spanish II Intermediate Spanish I Intermediate Spanish II Spanish Conversation and Composition Spanish Language and Culture Abroad Principles of Psychology General Biology World Civilizations I World Civilizations II Shakespeare Drawing I Drawing II Occupational Courses Completed or In Progress (IP) Operations Management (IP) Strategy Management (IP) Internship (Management & Negotiations) (IP) Managers and the Legal Environment Organizational Communication and Behavior Principles of Marketing Introduction to Management Principles of Finance Principles of Financial Accounting Introductory Statistics Principles of Microeconomics Extracurricular Activities Member of the Simmons College Crew Team (Division 3 rowing sports team) Student Government Representative of the Simmons College Sustainability Club (Student organization focusing on environmental sustainability and energy consumption (renewable and conservation)) April 2013 August 2013 Study Abroad Semester Hochschule fuer Wirtschaft und Recht Badensche Strasse DE Berlin (Germany) Human Resource Management National and International Financial Relations Macroeconomics: The Economic Cycle and Employment Organizational Behavior in International Companies B1 Wirtschaftsdeutsch Mittelstufe 1 Additional Courses Completed European Union, Page 3 / 5

4 11-Tage A2.1 Intensiver Deutschkurs September 2006 June 2010 High School Diploma Falmouth High School 874 Gifford Street Extension US Falmouth (United States) Grade Point Average (GPA): 3.76 out of 4.0 Achieved Honor Roll (all four years) Mathematics (Algebra I & II, Geometry) Sciences (Earth Science, Biology, Physics) English (Composition Writing, English Literature I & II) History (U.S. History, World Civilizations I & II) Art (Drawing I & II) Extracurricular Activities Member of the High School Band (Orchestra) as Flutist Member of the High School Jazz Band Member of the Science Club Member of the Girl's Softball Team PERSONAL SKILLS Mother tongue(s) English Other language(s) UNDERSTANDING SPEAKING WRITING Listening Reading Spoken interaction Spoken production German B1 B1 B1 B1 B1 Spanish B1 B1 B1 B1 B1 Levels: A1/A2: Basic user - B1/B2: Independent user - C1/C2: Proficient user Common European Framework of Reference for Languages Communication skills - excellent interpersonal skills developed from meeting new foreigners--and building relationships with them--each week during my activities coordinator internship at the EF international language school - effective relationship building skills with people of all ages, backgrounds, languages, and cultural differences gained through international resort receptionist position and current EF internship - proficient cross-cultural communication skills developed while working with international students in work teams at the Hochschule fuer Wirtschaft und Recht Berlin - very good communication skills such as patience, listening, and multi-tasking while talking gained through my experience at the international resort, Cape Cod Campresort and Cabins Organisational / managerial skills - excellent team leadership skills (At Simmons, I typically become the 'leader' of team projects and delegate tasks to each member according to what appropriately fits their skill sets) - excellent leadership and presentation skills gained through EF internship (I lead 3-hour walking tours around Boston every Monday, and I tell Boston's history to the newly-arrived student groups (typically students per group)) - very good event coordination skills developed as an Activities Intern at EF (I plan and manage European Union, Page 4 / 5

5 timing, reservations, and pricing information for events) - good organizational skills (as an intern at EF, I am responsible for researching and creating events, developing activities calendars, and also leading several of these events(i.e. day trips or historical landmark trips)) - very good team building skills gained as a member of high school clubs, school orchestras, and from being a member of the Simmons College Crew Team for 1.5 years Job-related skills - very good time management skills (currently a working, full-time college student with weekly deadlines and group meetings to attend) - good ability to see others' perspectives (as a receptionist/office assistant at an international resort, I resolved reservation conflicts and customer issues by speaking their languages (when possible), understanding their problems, and working to accommodate their needs) -very good creative problem-solving (As an Au Pair in Switzerland, I taught English to the children using mnemonic devices, word games, and activities such as cooking, drawing, or walking around Lucerne) -very adaptable to different cultures (followed house rules in Germany (i.e. water and electricity conservation), took first hiking trip for 4 days in the Swiss Alps with Swiss Au Pair family) - flexibility and ability to maintain a sense of humor when under pressure (while studying in Germany, I took six classes and continued with a fitness routine, group meetings, and business or pleasure excursions) Computer skills - very good command of Microsoft Office (Word, Excel, PowerPoint) - very good command of photo editing software (Picasa) - good command of video editing software (Windows Live Movie Maker) - good command of social media for marketing purposes (Facebook, MailChimp) European Union, Page 5 / 5