Enrollment Process for Android Devices

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1 1 Enrollment Process for Android Devices Introduction:... 2 Pre-requisites:... 2 Via SMS:... 2 Via Self Service:... 19

2 2 Introduction: This is a brief guide to enrolling an android device on the Afaria Device Management System. Afaria only supports Android version 2.3 and beyond. Pre-requisites: 3G or GPRS or Wi-Fi enabled on the device to be enrolled Enrollment: (1) Receiving credentials: There are three ways one can enroll an android device on Afaria Via SMS: When the Afaria administrator enrolls your device, s/he can choose to send you an SMS. Below is the screenshot of the SMS you will receive

3 3 Once you receive this SMS, please click on the URL and there are two things that can happen 1) Your mobile browser will direct you towards a link. You will then be prompted to download.xml file. Hit Save You will then be prompted to open the file. Hit Dismiss

4 4 You would then need to go to the home screen of your device and click on My Files. Then go to your download folder and find the MobiDMSeed.xml file and click on it. You will be guided to the HTML Viewer and prompted to click on the link that will guide you to the android market to download the Sybase Afaria client and the MobiDM client.

5 5 2) If point # 1 does not work and/or you get an error message saying that the download has failed, you can then go directly to step 2 Download the MobiDM app (refer screenshot). It will take you to the Android market and prompt you to download the MobiDM app. Downloading the MobiDM client: After you are directed to the MobiDM android market page, hit Download (picture # 1). The system will then prompt you to grant the required permissions. Hit Accept & download (picture # 2).

6 6 Once the download is complete, hit Open. The system will attempt to check the presence of seed in your mobile device (picture # 1) and then take you to the enrollment page. You would need to enter only your password; all other credentials will be already present. In case your credentials are not present, you would need to enter your username and your password and hit Submit (picture # 2).

7 7 The system will then direct you to the Device Administration page & prompt you to activate MobiDM as your Device Administrator. Hit Activate The system then attempts to authenticate your login credentials (picture # 1) & then takes you to the android market again and prompt you to download Sybase Afaria client (picture # 2).

8 8 Your device will then start downloading Sybase Afaria client (picture # 1). Once download is complete, hit Open (picture # 2). The system will then direct you to the Device Administration page & prompt you to activate Afaria as your Device Administrator. Hit Activate

9 9 The system will then try to connect you to the relay server (picture # 1) and then ask you for your login credentials (picture # 2). Your username will already be present; you would need to enter your password and then hit Ok. The system will then establish a session

10 10 Once the session successfully complete (picture # 1), exit the screen by pressing the Home button on your device. You will observe that both, MobiDM & Afaria have been downloaded as applications (picture # 2).

11 11 Via When the Afaria administrator enrolls your device, s/he can choose to send you an . Below is the screenshot of the you will receive Once you receive this , please click on the URL and there are two things that can happen 1) Your mobile browser will direct you towards a link. You will then be prompted to download a.xml file. Hit Save

12 12 You will then be prompted to open the file. Hit Dismiss You would then need to go to the home screen of your device and click on My Files. Then go to your download folder and find the MobiDMSeed.xml file and click on it.

13 13 You will be guided to the HTML Viewer and prompted to click on the link that will guide you to the android market to download the Sybase Afaria client and the MobiDM client. 2) If point # 1 does not work and/or you get an error message saying that the download has failed, you can then go directly to step 2 Download the MobiDM app (refer screenshot). It will take you to the Android market and prompt you to download the MobiDM app.

14 14 Downloading the MobiDM client: After you are directed to the MobiDM android market page, hit Download (picture # 1). The system will then prompt you to grant the required permissions. Hit Accept & download (picture # 2). Once the download is complete, hit Open.

15 15 The system will attempt to check the presence of seed in your mobile device (picture # 1) and then take you to the enrollment page. You would need to enter only your password; all other credentials will be already present. In case your credentials are not present, you would need to enter your username and your password and hit Submit (picture # 2). The system will then direct you to the Device Administration page & prompt you to activate MobiDM as your Device Administrator. Hit Activate

16 16 The system then attempts to authenticate your login credentials (picture # 1) & then takes you to the android market again and prompt you to download Sybase Afaria client (picture # 2). Your device will then start downloading Sybase Afaria client (picture # 1). Once download is complete, hit Open (picture # 2).

17 17 The system will then direct you to the Device Administration page & prompt you to activate Afaria as your Device Administrator. Hit Activate The system will then try to connect you to the relay server (picture # 1) and then ask you for your login credentials (picture # 2). Your username will already be present; you would need to enter your password and then hit Ok.

18 18 The system will then establish a session Once the session successfully complete (picture # 1), exit the screen by pressing the Home button on your device. You will observe that both, Afaria & Afaria have been downloaded as applications (picture # 2).

19 19 Self Service: You can choose to enroll your device yourself via the Self Service method. Enter mdm.mobilemanager.net/start in your web browser Once you are on the webpage, the system will prompt you for your login credentials. You would need to enter your username and your password as provided by the administrator. Hit Connect

20 20 Once you hit Connect, there are two things that can happen 1) Your mobile browser will direct you towards a link. You will then be prompted to download a.xml file. Hit Save You will then be prompted to open the file. Hit Dismiss

21 21 You would then need to go to the home screen of your device and click on My Files. Then go to your download folder and find the MobiDMSeed.xml file and click on it. You will be guided to the HTML Viewer and prompted to click on the link that will guide you to the android market to download the Sybase Afaria client and the MobiDM client.

22 22 2) If point # 1 does not work and/or you get an error message saying that the download has failed, you can then go directly to step 2 Download the MobiDM app (refer screenshot). It will take you to the Android market and prompt you to download the MobiDM app. Downloading the MobiDM client: After you are directed to the MobiDM android market page, hit Download (picture # 1). The system will then prompt you to grant the required permissions. Hit Accept & download (picture # 2).

23 23 Once the download is complete, hit Open. The system will attempt to check the presence of seed in your mobile device (picture # 1) and then take you to the enrollment page. You would need to enter only your password; all other credentials will be already present. In case your credentials are not present, you would need to enter your username and your password and hit Submit (picture # 2).

24 24 The system will then direct you to the Device Administration page & prompt you to activate MobiDM as your Device Administrator. Hit Activate The system then attempts to authenticate your login credentials (picture # 1) & then takes you to the android market again and prompt you to download Sybase Afaria client (picture # 2).

25 25 Your device will then start downloading Sybase Afaria client (picture # 1). Once download is complete, hit Open (picture # 2). The system will then direct you to the Device Administration page & prompt you to activate Afaria as your Device Administrator. Hit Activate

26 26 The system will then try to connect you to the relay server (picture # 1) and then ask you for your login credentials (picture # 2). Your username will already be present; you would need to enter your password and then hit Ok. The system will then establish a session

27 27 Once the session successfully complete (picture # 1), exit the screen by pressing the Home button on your device. You will observe that both, Afaria & Afaria have been downloaded as applications (picture # 2).

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